Fitt Talent Partners

Own and optimize customer retention channels including email, SMS, direct mail, and subscription programs, utilizing data-driven strategies to grow engagement and revenue. | Extensive experience in retention marketing, deep expertise in Klaviyo, familiarity with Shopify and retention tech-stack, strong analytical skills, and proven success in scaling retention programs in high-growth environments. | Fitt Talent Partners is a specialized recruitment firm for top health and wellness companies. We’re filling this role for a client, A real-food nutrition company focused on regeneratively raised meat snacks and supplements, crafted to make eating like a human easy, honest, and impactful. Job Description We’re hiring a Senior Manager of Retention to own the full customer lifecycle, from first purchase through long-term loyalty, across email, SMS, subscriptions, direct mail, post-purchase flows, winbacks, and beyond. We're not even two years old, yet our owned channels are scaling at a rate rarely seen in CPG: $20M+ in revenue driven from email + SMS Nearly $1M in MRR from subscriptions, launched earlier this year We are only getting started. Your mandate: grow our email list to 1 million engaged and passionate real-food subscribers, and scale our subscription program into one of the strongest in the category. This role is both strategic and operational. You will work closely with our Director of Marketing and Director of Growth to develop the lifecycle roadmap, performance targets, campaign calendar, and experimentation plan for retention. At the same time, you're not afraid to get hands-on: building tests, constructing segmentation logic, optimizing flows, pulling data, QA’ing campaigns, and jumping in alongside a Designer, and Email Coordinator or Executive Assistant whenever needed. You should live and breathe Klaviyo, understand retention levers like LTV, churn signals, CAC:LTV, and cohort behavior, and thrive in an environment where we create hypotheses, test them, review learnings, and operationalize quickly. Responsibilities Email, SMS & Direct Mail Own Klaviyo: segmentation, flows, testing, reporting, and performance. Manage calendars and execution for all lifecycle campaigns—product, promo, retention. Lead voice memo SMS campaigns and test new formats to boost loyalty. Collaborate with internal team (coordination, design, QA), with the ability to execute solo when needed. Oversee creative and strategic execution of direct mail efforts. Subscription Growth Drive retention: winbacks, churn mitigation, loyalty, upsell, and save strategies. Partner with Marketing to evolve offerings, optimize onboarding, and personalize subscriber experiences. Use data (cohort analysis, predictive models) to identify opportunities for LTV growth. Lifecycle Strategy Map and optimize customer journeys across touchpoints—onboarding, loyalty, reactivation, etc. Deploy behavioral segmentation to align messaging with customer needs. Run experiments across messaging, offers, and flow timing. Analytics & Insights Track key KPIs (LTV, churn, deliverability, subscription health, etc.). Translate findings into action across marketing, CX, and product teams. Proactively identify trends, risks, and opportunities. About You 4-6+ years in retention, lifecycle marketing, CRM, or subscription growth for e-commerce or consumer brands. Deep Klaviyo expertise, segmentation, deliverability, dynamic flows, analytics. Ability to “get a little dangerous” in Shopify — not a developer, but comfortable navigating themes, apps, templates, and basic troubleshooting. Familiarity with a retention tech-stack: SMS (we use Postscript), subscription platforms (we use Luna), and Direct Mail (we use PostPilot) Strong command of retention metrics: LTV, CAC:LTV, churn, cohorts, repeat rate, subscription KPIs. Analytical — proficiency in Excel/Sheets and comfort working with dashboards or BI tools like Triple Whale. Proven experience scaling retention programs in a high-growth DTC environment. Bonus if it’s a CPG, wellness or food brand. Experience managing or mentoring another marketer (e.g., coordinator or specialist). Comfort using AI to speed up workflow and experimentation. Exceptionally organized, detail-oriented, and operationally strong.

Own and refine the product roadmap, understand user needs, translate insights into requirements, and collaborate with engineering and design teams to improve product experience. | 3+ years in product management, ability to ship user-centric products, experience with data-driven decisions, and strong communication skills. | Fitt Talent Partners is a specialized recruitment firm for top health and wellness companies. We’re filling this role for a client, a patient-first digital health company transforming care for mold-related and chronic inflammatory conditions through cutting-edge diagnostics, virtual treatment, and compassionate support. Job Description We’re seeking a Product Manager who is obsessed with understanding user needs and improving product experience. This person will own core parts of our product roadmap, working closely with engineering, design, clinical leadership, and operations to turn problems into clear solutions that scale. You’ll help shape how patients and providers interact with search tools, care plans, dashboards, test results, eligibility flows, and more. Responsibilities Own and refine the product roadmap in alignment with company strategy, patient needs, and prioritization of scale. Talk with patients, providers, and internal stakeholders to deeply understand problems and uncover opportunities. Translate user insights into clearly scoped product requirements, specs, tickets, and success metrics. Work closely with engineers to ensure clarity, feasibility, and momentum from ideation to rollout. Work with designers to craft intuitive, compassionate experiences for both patients and clinicians. Finding the balance between speed and fidelity. Run feedback loops that help us learn quickly: usability sessions, experiments, usage dashboards, release retros. Help define and measure product success using data, patient outcomes, and operational efficiency. Contribute to product processes that enable us to scale with quality as our patient base grows. Requirements 3+ years experience in product management (startup, healthcare a plus). Demonstrated ability to ship products that solve real user problems, not just features. Experience using data and feedback to drive product decisions. Ability to zoom out (strategy) and zoom in (project details) without losing momentum. Comfort working in ambiguous, fast-moving environments where direction evolves quickly. Strong communication skills. You can translate complexity into clarity. Experience working tightly with engineering and design partners. High user empathy: you want to understand what users are experiencing and how to help them. A mindset that blends urgency with thoughtfulness. Patient health matters, speed matters, accuracy matters. About You You’re obsessed with delivering products our patients will thank us for. You’re motivated by solving real problems that make people’s lives better. You love moving fast and set a high bar for those around you. You’re able to empathize deeply with others. You use data to validate and support all your decisions. You move quickly, gathering context and proposing solutions rather than waiting for direction. You’re energized by talking to users and translating insights into product improvements. You collaborate well across teams and don’t bring ego to the work. You want to help build something meaningful at the ground floor.

The Vice President of Marketing will own and lead the overall marketing and brand strategies, establishing a strong patient experience. They will drive growth across DTC channels and collaborate with cross-functional partners to ensure a cohesive consumer experience. | Candidates should have 10+ years of progressive marketing experience, particularly in DTC or health and wellness sectors. Proven success in building growth strategies and experience with digital acquisition channels are essential. | Fitt Talent Partners is a specialized recruitment firm for top health and wellness companies. We’re filling this role for a client, a regenerative and preventive medicine leader using AI biomarker analysis and telemedicine to deliver personalized care for optimal, long-term health. Job Description We are seeking a bold and disruptive, results-driven Vice President (VP) of Marketing to accelerate our growth by owning the marketing strategy across multiple product verticals developing and executing marketing plans across multiple communication vehicles including owning creative and measurement. This leader will shape the marketing vision while rolling up their sleeves to execute high-impact initiatives across brand, growth and new market expansion. This role is ideal for a strategic, forward-thinking marketing executive who thrives in a fast-paced environment scaling a mission driven functional health brand. Responsibilities Own and lead the overall marketing and brand strategies including determining how, where and when the brand will grow to establish a strong, trusted patient experience. Establish marketing frameworks/ processes and develop a high-performance marketing team to scale growth. Drive growth across DTC channels, including developing and executing the eCommerce, paid and organic media strategies. Build and manage the marketing budget, forecasting key growth metrics and optimizing ROI across spend categories. Lead measurement and analytics including data-driven experimentation (A/B testing) to refine pricing, campaigns, funnels, and messaging. Conduct deep market and competitive analysis to uncover new opportunities and inform new vertical launches. Collaborate with cross-functional partners including Operations, Clinical, Product and Technology teams to ensure a cohesive consumer experience. Requirements 10+ years of progressive marketing experience, including leadership roles in DTC or health, wellness, or consumer technology sectors. Proven success building and executing growth strategies in a fast-scaling or disruptive company. Experience launching new verticals or product lines. Demonstrated experience with influencer, podcast, or partnership marketing with measurable growth impact. Budget ownership experience, including performance accountability. Expert in digital acquisition channels and performance metrics (social, paid search, email, retention). Hands-on operator comfortable both leading strategy and executing directly with a small team. Strong analytical mindset with a bias for experimentation, testing, and iteration. Exceptional communication and leadership skills—able to inspire teams and align stakeholders around a growth vision.

Build and manage financial and operational systems to support scaling a health tech startup. | Experience in finance, operations, or cross-functional roles, with strong organizational and analytical skills, and ability to build processes from scratch. | Fitt Talent Partners is a specialized recruitment firm for top health and wellness companies. We’re filling this role for a client, a design-forward technology company developing a category-defining breathing lamp. Job Description We’re hiring a Director of Finance & Operations — a hands-on, resourceful operator who thrives wearing many hats and taking full ownership across finance, operations, legal, and HR. This is a foundational role: you will partner closely with the CEO, build core business systems from the ground up, and keep the company running smoothly as we scale from early-stage to high-growth. If you’re someone who is energized by rolling up your sleeves, solving problems independently, and building structure in a dynamic environment, this role is for you. Responsibilities Finance Build and manage financial models, budgets, forecasts, and scenario planning. Establish and manage accounting, bookkeeping, cash flow management, and credit card/expense workflows. Coordinate financial reporting and support fundraising efforts. Prepare materials and data for investor updates, diligence, and board communication. Own demand planning and unit economics across the hardware business. Manage banking relationships, loans, payments, and financial compliance. Operations Oversee manufacturing timelines and coordinate with hardware, firmware, and supply-chain partners. Develop and manage logistics, order fulfillment partners, and inventory systems. Track production schedules, and inventory health. Build efficient processes that enable us to scale without friction. Serve as the operational point person for launch readiness and product rollout. Legal & Compliance Manage vendor agreements, NDAs, and contract workflows. Maintain corporate governance documents and compliance cadence. Administer equity through Carta and support cap table updates. Coordinate insurance needs and risk management across the business. People & HR Support onboarding, payroll coordination, and HR administration. Support hiring processes, including role scoping, candidate coordination, and scheduling. Help shape team culture, internal communication, and rhythms as we grow. Manage benefits enrollment and employee documentation. About You 3–5+ years of experience in finance, operations, or a similar cross-functional role (hardware or consumer products a plus). A proactive self-starter — you don’t wait to be told; you find what needs doing and get it done. Exceptionally organized with strong operational instincts. Highly reliable, positive, and resourceful — someone people trust to execute. Comfortable in early-stage ambiguity; able to build processes from zero. Strong analytical skills and financial fluency; excellent with spreadsheets and modeling. Ego-free, and collaborative — you elevate the team simply by how you work. Excellent communicator who can switch between high-level strategy and in-the-weeds execution. Motivated to help build a meaningful health & wellbeing company from the ground up.