FIS Global

Design, implement, and maintain Microsoft Azure cloud environments including automation and migration. | Bachelor's degree with 7 years or Master's with 5 years experience in IT, with expertise in Azure networking and cloud migration tools. | Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description FIS Management Services, LLC seeks Systems Administrator Specialists- Microsoft Cloud Services in Jacksonville, FL to provide specific, detailed information for hardware and software selection, Azure - cloud service provider, implementation techniques, application & data migration techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements. Setup and maintain azure environments, configure networks and security in line with the design participate in design and development of new features and components. Work with team leads to validate requirements and perform impact analysis of new requirements and/or changes to the existing system. Develop and conduct testing of cloud systems. Maintain technical expertise relevant industry standards and in cloud computing technologies such as cloud service provider architecture, design, and configuration; cloud deployment models including public, community, private, and hybrid; cloud service delivery models including infrastructure-, platform-, and software-as-a-service; automation; containers; virtual compute, storage, and networks; virtual infrastructure management; self-provisioning; and scaling. Evaluate and report on new cloud technologies to enhance capabilities of cloud-based services. Monitor usage and performance. Train personnel on system usage. Troubleshoot server, software issues. Perform other related duties assigned as needed . REQUIREMENTS: Bachelor’s degree or foreign equivalent in Information Technology Management, Computer Science, Information Systems Management or related field and seven (7) years of progressively responsible experience in the job offered or a related occupation: implementing and managing complex Azure environments, including virtual networks, subnets, NSGs, load balancers, and VPN and ExpressRoute hybrid connectivity solutions; designing and implementing Azure Backup and Site Recovery strategies ensuring robust failover capabilities and alignment with organizational RPO/RTO objectives; developing automation scripts using PowerShell, Azure CLI, and ARM/Bicep templates to streamline deployments, enforce governance, and reduce manual intervention; planning and execute migrations of on-premises workloads, virtual machines, and databases to Azure using tools including Azure Migrate and Database Migration Service; utilizing Azure Monitor, Log Analytics, and Cost Management tools to proactively monitor system health, optimize resource utilization, and implement cost-saving strategies; and deploying and managing App Services, AKS, and Storage Accounts ensuring scalability, performance optimization, and cost efficiency. In the alternative, the employer will accept a Master’s degree in the above listed fields and five (5) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Act as a strategic technical advisor to clients, proactively identifying and resolving technical issues while collaborating across teams to ensure customer success. | Requires 5+ years in TAM or related production operations roles, a bachelor's degree, and strong communication skills for diverse audiences. | Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the role: The Technical Account Manager (TAM) serves as a strategic technical advisor and client advocate. This role is pivotal in ensuring that clients receive comprehensive technical support across their portfolio of FIS products and services. The TAM collaborates closely with client-assigned teams to deliver seamless and proactive technical engagement. About the team: The Technical Account Manager (TAM) is a part of the Client Support organization and will act as clients’ cross-product technical expert. This includes developing a deep knowledge of the client, their product portfolio, and technical environment to enable the TAM and FIS broadly to address client’s technical issues quickly. What you will be doing: Act as clients’ cross-product technical expert, offering a client-specific lens on the FIS tech ecosystem and intersections with the client’s broader tech stack Develop relationships with key technical client stakeholders Proactively identify technical issues and develop client-specific remediation plans, in conjunction with cross-functional stakeholders Provide clients world-class support by monitoring and assisting in issue resolution (led by standard FIS support teams e.g., L2,SDM) including review and enhancement of root cause analysis prior to client delivery​ Assist in coordinated resolution of cross-departmental technical challenges to facilitate clients’ successful and expanding utilization of FIS solutions Collaborate with cross-functional teams (e.g. development) to implement tailor-made solutions Monitor client technical health proactively, identifying areas for improvement and implementing strategies to enhance technical customer success Have extensive product knowledge which includes the technical specifications, functionalities, and interoperability of the FIS tech ecosystem with clients What you will need: 5+ years of experience in a TAM, production operations, solution engineering, sales engineering, or integration consulting role in an enterprise technology context Bachelor’s degree; preference for relevant previous experience in financial technology services Experience effectively communicating complex features and technical systems in detail Proven record of relationship management skills with ability to communicate with technical and non-technical audiences (e.g., clear, concise and professional) Knowledge of financial and payments industry, including market trends, challenges, and opportunities Growth mindset with the ability to collaborate across functions e.g., sales, marketing, services to drive optimal client results What we offer you: A career at FIS is more than just a job. It’s the chance to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $121,800 - $207,060 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Design and implement scalable API solutions using Kong Gateway and related technologies. | Bachelor's degree and 5 years experience designing APIs with Kong Gateway, Docker, Kubernetes, and programming in Python, Node.js, or Java. | Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description FIS Management Services, LLC seeks Software Engineer Seniors (API Kong Developer) in Jacksonville, FL to design and implement scalable API solutions using KONG Gateway. Collaborate with cross-functional teams to gather and understand integration requirements. Develop custom plugins and middleware to extend KONG Gateway functionalities. Optimize API performance and security through monitoring, tuning, and troubleshooting. Implement API management best practices including versioning, documentation, and access control. Deploying, configuring, maintaining, and monitoring OpenShift clusters and Kong gateways, ensuring high availability, reliability, and optimal performance. Administering OpenShift clusters, proficiency in Kong architecture, installation, configuration, and tuning, knowledge of Kafka internals and ecosystem tools, Linux systems and shell scripting, DevOps background, and familiarity with cloud platforms and containerization. Work with JavaScript/TypeScript, Docker/Docker Compose, functional testing, API testing, and CI/CD tools including Jenkins/Travis and GitHub Actions. Integrate APIs with various backend systems and databases. Ensure high availability and reliability of APIs by implementing robust failover and redundancy strategies. Stay updated with the latest industry trends and advancements in API management and integration. REQUIREMENTS: Bachelor’s degree or foreign equivalent in Information Technology, Computer Science, or a related field and five (5) years of progressively responsible experience in the job offered or a related occupation: designing and developing APIs using KONG Gateway; working with RESTful API design principles and best practices; utilizing programming languages including Python, Node.js, & Java; working with Docker containerization technologies and Kubernetes orchestration tools for building scalable gateway; implementing API security standards with OAuth, JWT, and SSL/TLS; and troubleshooting complex API issues and performance bottlenecks. In the alternative, the employer will accept a Master’s degree in the above listed fields and three (3) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass