First Citizens Bank

Lead the design, development, and optimization of Pega enterprise applications, ensuring high performance, security, and compliance. | Minimum 4 years of experience in Pega development and architecture, proficiency in Pega Platform 8.x, and relevant certifications preferred. | Overview This is a remote role that may be hired in several markets across the United States. We are looking for a highly skilled Senior Software Engineer - Pega to lead the design, development, and implementation of Pega-based enterprise applications. This role requires experience in Pega PRPC architecture, case management, and business process automation. In this position, you will work closely with business stakeholders, solution architects, and development teams to architect scalable, high-performance Pega solutions that drive digital transformation. Responsibilities Design and develop scalable, secure, and high-performing Pega applications that align with enterprise architecture. Lead the creation of case management workflows, business rules, UI/UX configurations, and integration strategies. Define Pega architecture best practices, governance models, and security frameworks. Optimize Pega applications by leveraging AI, robotic process automation (RPA), decisioning, and predictive analytics. Ensure compliance with Pega Guardrails and performance best practices. Lead Pega PRPC development efforts, ensuring high-quality, maintainable, and reusable components. Develop integration strategies using REST/SOAP APIs, connectors, and external databases. Configure decision tables, declarative rules, data pages, activities, and flows within Pega. Ensure successful deployment, configuration, and testing of Pega applications in Dev, QA, and Production environments. Optimize application performance, database queries, and UI/UX design to enhance system efficiency. Support unit testing, system testing, and User Acceptance Testing (UAT) to ensure business requirements are met. Troubleshoot performance issues, security vulnerabilities, and application defects in Pega systems. Assist in post-deployment monitoring, issue resolution, and application enhancements. Provide ongoing technical support and optimization for Pega applications. Drive automation, digital transformation, and process improvement initiatives using Pega. Stay updated with Pega advancements, new features, and industry trends. Advocate for low-code development, AI-driven decisioning, and intelligent automation within the organization. Establish technical documentation, knowledge-sharing sessions, and governance standards for Pega development. Qualifications Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance Preferred Education: Bachelor’s degree Preferred qualifications: 6+ years of experience in Pega PRPC development and architecture. Strong expertise in Pega Platform 8.x, including case management, integration, UI design, and performance optimization. Proficiency in data modeling, rules configuration, workflows, and decisioning in Pega. Experience with Pega integrations (REST/SOAP APIs, MQ, JMS, databases, and external systems). Knowledge of enterprise architecture patterns, microservices, and cloud-based Pega deployments (AWS, Azure, GCP). Hands-on experience with Agile/Scrum methodologies, DevOps tools, and CI/CD pipelines for Pega development. Strong problem-solving, analytical, and critical-thinking abilities. Excellent communication and collaboration skills to engage with stakeholders and development teams. Ability to mentor and lead junior Pega developers and system architects. Strong documentation, process mapping, and governance expertise. Ability to handle multiple projects in a fast-paced, dynamic environment. Pega Certified Senior System Architect (PCSSA) certification preferred Pega Certified Lead System Architect (PCLSA) is a plus. Experience in banking, insurance, healthcare, or financial services domains is preferred. Knowledge of AI-driven decisioning, Pega robotics, and process mining is an advantage. This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $117,409 and $130,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. #LI-JM1 Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Design and implement scalable enterprise integrations, APIs, and microservices, providing technical leadership and guidance. | 10+ years of software development experience, deep expertise in API and microservices, experience with Kafka and cloud-native architecture, and leadership in technical design. | Overview This is a remote role that may be hired in several markets across the United States. We are seeking a seasoned Principal Software Engineer – Enterprise Integrations with deep expertise in API design/development, Kafka-based event-driven integrations, and microservices architecture. This technical leadership role will focus on designing and implementing scalable enterprise integration solutions aligned with enterprise architecture standards and business objectives. Responsibilities Software Development Support - Facilitates software development through the creation of software utilities or other means to support effective software development activities/solutions. Evaluates software specifications to determine feasibility of use in particular infrastructures. Analyzes, presents, and implements necessary development and/or infrastructure changes. Technical Expert - Maintains a strong knowledge of technology trends and impact on the Bank's infrastructure in order to provide relevant consultative guidance. Trains and mentors others on new technologies. Consultation - Provides technical advice and direction to associates, management, and developmental project teams. Utilizes expertise to consult and develop software to solve complex technical problems. Business Strategy - Advises on strategies that align developmental projects with long-term business needs and technological direction. Assists management in implementing initiatives or strategies across the division. Qualifications Bachelor's Degree and 10 years of experience in Software application development and maintenance OR High School Diploma or GED and 14 years of experience in Software application development and maintenance Preferred qualifications: Lead the technical design and implementation of scalable enterprise integrations – APIs, event-driven microservices messaging and real-time data pipelines. Collaborate with cross-functional teams to define integration strategies/patterns, technical roadmaps, and delivery plans. Establish and enforce best practices for API lifecycle management, Kafka topic design, schema evolution, and DevOps automation. Expertise in Kafka Connect, Kafka Streams, and Schema Registry. Familiarity with API security protocols (OAuth2, JWT, SAML). Experience integrating with legacy systems and modernizing monolithic applications. Hands-on experience with cloud native architecture. Partner with enterprise architects, product owners, and business stakeholders to ensure alignment with strategic goals. Manage technical risks, dependencies, and escalations, ensuring proactive communication and resolution. Experience with DevOps tools, CI/CD pipelines, and container orchestration (Docker, Kubernetes, Openshift). This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $154,140 and $200,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. #LI-JM1 Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Manage capital equipment finance investment products including strategy, portfolio management, client servicing, and team leadership. | Bachelor's degree with 6+ years or High School diploma with 10+ years in credit analysis and underwriting, plus experience managing complex client portfolios. | Overview This is a remote role that will only be hired in the following location: New York City, NY. This position is responsible for the management of capital Equipment Finance (“CEF) investment products. Creates and implements the Bank's CEF investment strategy and approach within stated investment guidelines. Responsible for the financial risk and return of the portfolio through ongoing monitoring, reporting, risk management, and structuring of investments. Services large, complex portfolios for high new worth clients. Provides investment recommendations, presentations, and expertise to achieve client investment and service objectives. Responsibilities Portfolio Strategy - Develops and implement CEF investment policies. Analyzes data, research, and market trends to meet client investment needs. Ensures compliance with investment and fiduciary guidelines within proprietary investment products. May assist senior leadership with initiatives that support wider strategic objectives. Client Servicing - Services the largest, most complex client accounts through ongoing reporting, monitoring, and handling of client portfolios. Develops extensive reports and presentations that provide clarity on investment options, performance, and outlook. Provides support to new acquisition and sales efforts with high-net-worth clients. Portfolio Management - Oversees selection and trading of securities and effective execution of intended investments. Managerial Functions - Assigns portfolios to selected associates. Makes appropriate changes to investment policies, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned portfolio staff. Maximizes portfolio achievements by providing professional development. Qualifications Bachelor's Degree and 6 years of experience in Credit Analysis and Credit Underwriting OR High School Diploma or GED and 10 years of experience in Credit Analysis and Credit Underwriting If hired in New York, New York the base pay for this position is generally between $110,000.00 and $150,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. #LI-NK1

Manage capital equipment finance investment products including strategy, portfolio management, client servicing, and staff management. | Bachelor's degree with 6 years or High School diploma with 10 years of credit analysis and underwriting experience. | Overview This is a remote role that will only be hired in the following location: New York City, NY. This position is responsible for the management of capital Equipment Finance (“CEF) investment products. Creates and implements the Bank's CEF investment strategy and approach within stated investment guidelines. Responsible for the financial risk and return of the portfolio through ongoing monitoring, reporting, risk management, and structuring of investments. Services large, complex portfolios for high new worth clients. Provides investment recommendations, presentations, and expertise to achieve client investment and service objectives. Responsibilities Portfolio Strategy - Develops and implement CEF investment policies. Analyzes data, research, and market trends to meet client investment needs. Ensures compliance with investment and fiduciary guidelines within proprietary investment products. May assist senior leadership with initiatives that support wider strategic objectives. Client Servicing - Services the largest, most complex client accounts through ongoing reporting, monitoring, and handling of client portfolios. Develops extensive reports and presentations that provide clarity on investment options, performance, and outlook. Provides support to new acquisition and sales efforts with high-net-worth clients. Portfolio Management - Oversees selection and trading of securities and effective execution of intended investments. Managerial Functions - Assigns portfolios to selected associates. Makes appropriate changes to investment policies, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned portfolio staff. Maximizes portfolio achievements by providing professional development. Qualifications Bachelor's Degree and 6 years of experience in Credit Analysis and Credit Underwriting OR High School Diploma or GED and 10 years of experience in Credit Analysis and Credit Underwriting If hired in New York, New York the base pay for this position is generally between $110,000.00 and $150,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. #LI-NK1 Qualifications: Bachelor's Degree and 6 years of experience in Credit Analysis and Credit Underwriting OR High School Diploma or GED and 10 years of experience in Credit Analysis and Credit Underwriting If hired in New York, New York the base pay for this position is generally between $110,000.00 and $150,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. #LI-NK1 Education:UNAVAILABLEEmployment Type: FULL_TIME

Develop and standardize data control processes, enable data stewards, identify control gaps using data lineage, and engage stakeholders to ensure data quality and control across the enterprise. | 5+ years in process design or related field, strong process mapping and documentation skills, experience identifying process/control gaps, excellent communication and facilitation skills, with preferred certifications in Six Sigma or Lean and experience in data governance or financial services. | Overview This is a remote role that may be hired in several markets across the United States. The Process Strategy Analyst – Data Quality & Control will play a key role in maturing the bank’s data control environment by developing end-to-end processes, tools, and methodologies that enable Data Stewards and Business Units to identify data risks and coordinate the establishment of effective process-level validation and assurance controls. These controls are designed to validate that key data-related processes—and the underlying data quality checks within them—are functioning as intended, ensuring confidence in the reliability and usability of critical data. This role will partner closely with Data Stewards, Application Owners, Business Units, and risk partners to design repeatable processes for system-level control identification—leveraging data lineage to pinpoint key handoffs and transformation points where validation and assurance controls are needed. Through process design, training, and enablement, this role will strengthen consistency, transparency, and alignment of data control practices across the enterprise. Responsibilities Process Design & Continuous Improvement • Develop, standardize, and document end-to-end processes that support Data Stewards in meeting data management and control expectations for their systems. • Design and maintain a repeatable method for system-level control identification, including guidance for evaluating the adequacy and completeness of validation and assurance controls. • Apply Lean, Six Sigma, or other process improvement methodologies to streamline data control activities, reduce ambiguity, and improve workflow efficiency. • Create clear, user-friendly process documentation, SOPs, playbooks, templates, and job aids that enable consistent execution across business areas. Data Steward Enablement & Advisory Support • Partner with Data Stewards to understand how data flows through systems and processes, including key transformation points and business use. • Provide coaching and advisory support to Data Stewards to help them coordinate the establishment of validation and assurance controls that confirm data-related processes and underlying checks are operating as intended. • Facilitate working sessions, training, and collaborative workshops to build capability, confidence, and consistency in steward execution. Lineage-Enabled Control Gap Identification • Support development of a methodology that uses data lineage to identify control gaps across key points in the data flow—from capture through consumption. • Help map data flows, key handoffs, and transformation points to determine where validation and assurance controls should exist to ensure data reliability. • Develop tools, visual aids, and templates that make lineage-driven control analysis intuitive and scalable across stewards and systems. Stakeholder Engagement & Alignment • Collaborate with Data Management, Application Owners, BRCAs, and other partners to align expectations and ensure consistent interpretation of control requirements. • Support change adoption by communicating process expectations clearly and enabling transparency of progress and control coverage. • Foster strong cross-functional relationships and influence without authority to drive consistent system-level control assessment practices. Qualifications • * 5 years of experience in process design, business process improvement, risk management, data governance, or related field. • Strong process mapping and documentation skills (e.g., SIPOC, swimlanes, value stream mapping). • Demonstrated experience identifying process or control gaps and recommending improvements. • Ability to translate complex concepts into practical, repeatable guidance for business users. • Strong facilitation, communication, and stakeholder engagement skills. Preferred: • Six Sigma (Green Belt or higher) or Lean certification. • Experience in data governance, data management, or data risk within financial services or another regulated industry. • Understanding of data lineage concepts and how lineage can be used to assess control coverage. • Familiarity with Archer, RCSA, or risk and control frameworks. • Knowledge of DAMA, DCAM, or similar industry standards. Key Competencies • Foster an environment of collaboration and shared success • Intellectual curiosity and a desire to learn • Process-oriented and structured thinker • Continuous improvement mindset • Strong stakeholder influence and enablement skills • Ability to simplify and operationalize complex concepts • Documentation excellence and attention to detail • Comfort working with ambiguity and evolving processes This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $120,000 and $180,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. Qualifications: • * 5 years of experience in process design, business process improvement, risk management, data governance, or related field. • Strong process mapping and documentation skills (e.g., SIPOC, swimlanes, value stream mapping). • Demonstrated experience identifying process or control gaps and recommending improvements. • Ability to translate complex concepts into practical, repeatable guidance for business users. • Strong facilitation, communication, and stakeholder engagement skills. Preferred: • Six Sigma (Green Belt or higher) or Lean certification. • Experience in data governance, data management, or data risk within financial services or another regulated industry. • Understanding of data lineage concepts and how lineage can be used to assess control coverage. • Familiarity with Archer, RCSA, or risk and control frameworks. • Knowledge of DAMA, DCAM, or similar industry standards. Key Competencies • Foster an environment of collaboration and shared success • Intellectual curiosity and a desire to learn • Process-oriented and structured thinker • Continuous improvement mindset • Strong stakeholder influence and enablement skills • Ability to simplify and operationalize complex concepts • Documentation excellence and attention to detail • Comfort working with ambiguity and evolving processes This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $120,000 and $180,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. Education:UNAVAILABLEEmployment Type: FULL_TIME

Support and execute risk programs within a business unit, focusing on procedure governance, risk reporting, regulatory engagement, and policy compliance. | 6+ years in financial services risk management or equivalent experience, knowledge of risk frameworks, regulatory requirements, and relevant certifications like PMP or CRCM. | Overview This is a remote role that may only be hired in the following location(s): North Carolina and Pennsylvania. As a first line risk professional, this position is responsible for the support and execution of various risk programs and activities within a Business Unit (BU), adhering to the Bank's Risk Appetite and Corporate Strategy. Supports the management of business risks and controls across all risk types along with the execution of risk policies, standards, procedures and/or program requirements. Assists communication between the business, the 2nd & 3rd line, and regulators. This role will focus specifically on Procedure Governance within Enterprise Technology and Operations. Responsibilities Business Risk & Controls Knowledge and Expertise - Develops and maintains a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Risk Program Execution - Supports the implementation and maintenance of the BU's risk management framework. Assists in the composition and regular maintenance of policies, standards and procedures that support risk program execution. Supports a book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management initiatives. Aids in the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Produces regular metric-focused and thematic updates that detail the effectiveness of issue remediation efforts. Coordinates with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives. Regulatory Engagement - Supports regulatory inquires, examinations, and audits in collaboration with internal stakeholders. Coordinates regulatory submissions, response, and report requirements, ensuring accuracy, completeness, and timely submission. Risk Governance & Reporting - Maintains risk reporting frameworks, dashboards and metrics to provide senior management with timely and actionable insights into risk profile and risk management activities. Prepares regular risk reports and presentations summarizing key risk indicators, risk trends, emerging risks, and risk mitigation efforts for financial and non-financial risk stripes. Policy, Standard, & Procedure Governance – Works with a team to lead the governance process for policies, standards and procedures within Enterprise Technology & Operations. Coordinates with document owners, stakeholders and impacted parties to ensure documents are updated according to processes. Works to develop and enhance processes as they relate to document review, ensuring compliance with Enterprise requirements. Qualifications Bachelor's Degree and 6 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk OR High School Diploma or GED and 10 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk Preferred Area of Study: Finance or Risk Management Preferred Area of Experience: Financial Industry Risk Management License or Certification Type: CRCM, PMP, CERP, CAMS; ISACA CISA, ISACA CRISC - Preferred Preferred Qualifications: Knowledge of Policy, Standard & Procedure governances processes, Ability to present in front of team members, Sr. leadership, and stakeholders, Ability to work independently, with minimal supervision, Knowledge of risk techniques, practices, and control frameworks, Knowledge of various banking and government regulatory requirements and processes, Knowledge of regulatory guidance pertaining to enterprise risk and operational risk, Ability to work effectively with associates, senior management, and various committees #LI-DNI Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Provide advanced technical and operational business system support including data analysis, system support, requirements identification, and reporting. | Bachelor's degree with 2 years of relevant experience or equivalent experience, with preferred skills in Visio and SQL. | Overview This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in Raleigh, NC or Phoenix, AZ. This position is responsible for providing advanced technical and operational business system support. Performs needs assessments to determine business requirements, and implements functional specifications to assigned systems. Ensures that developed solutions support Bank objectives through reporting and analysis activities. May involve elements of system testing or development. May occasionally guide less experienced analysts in the work group. Responsibilities • Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. • System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units. • Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis. • Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement. Qualifications Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support Preferred Skills • Experience with Visio and SQL Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Enhance and maintain software systems supporting procurement business functions, provide technical support, develop and test software, and collaborate with IT and business teams. | Bachelor's degree with 4+ years software development experience or equivalent, advanced skills in .NET, ASP.NET, JavaScript, SQL, PowerShell, API development, Agile methodologies, and procurement system knowledge. | Overview This is a remote role that may only be hired in the following location - North Carolina. This position provides complex technical support to data processing systems through enhancement of related software and processes. It is within the Corporate Technologies department and is responsible for providing primary advanced technical and operational business technology support for Corporate Procurement and Sourcing business functions. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed. Responsibilities • System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed. • Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy. • Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs. • Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units. • Partnering - Work with IT service providers, Cyber, Architecture, Risk, Finance in collaboration of solutions. Qualifications Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance Preferred Education: Bachelor's degree Preferred Area of Study: Computer Science Preferred Area of Experience: MS.NET; ASP.NET; SQL Scripting; PowerShell Scripting; API development Preferred Qualifications: • Advanced experience with programming languages such as Microsoft .NET (C#); ASP.NET Core; JavaScript; HTML 5; XML; SQL Scripting and PowerShell Scripting, • Familiarity with Agile/Scrum/Kanban methodologies, • Advanced experience with ServiceNow or other information technology ticketing systems, • Ability to build strong collaborative and productive relationships, • In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile), • Advanced experience in developing APIs (SOAP, REST, etc.), middleware, and ETL, • Experience in procurement systems (Coupa, SAP Ariba, etc.) with an understanding of procurement, finance and expense management workflows, • Ability to be on call 24 hours a day, 7 days a week, on a rotating basis, #LI-JM1 Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

Provide technical consultation, support, and project management for the bank's ServiceNow platform and related technologies. | Bachelor's degree with 8+ years in systems engineering or equivalent experience, proficiency in ServiceNow modules, and preferably ServiceNow Certified Master Architect. | Overview This is a remote role that may be hired in several markets across the United States. Ability to work PST hours is preferred. This position assists in the development and support of the Bank’s ServiceNow Platform. Serves as a technical resource in architecture, project planning, project management, problem resolution, and production support. Works with platform architect to design technical alternatives and solutions to management that are reliable, adaptable, and cost effective. Performs activities fitting to area of expertise, which may include designing network or internet infrastructure, creating and implementing an enterprise management system, providing appropriate technical recommendations, tuning databases and applications, and data management. Supports all areas of Technology and Operations. Helps lead strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies. Responsibilities • Consultation - Works with platform architect and process owners to provide consultative direction and technical advice relating to the Bank’s operating systems, software, and hardware infrastructure. • Technical Support - Supports new technologies spanning hardware platforms, different operating systems, and database management systems. • Project Management - Collaborates with platform architect and project management on assigned technical projects ensuring accurate, timely, and quality delivery of project objectives. Guides the development and execution of project tasks. • Technical Expertise - Maintains a strong knowledge base in order to effectively create and maintain strategic technology plans and to direct others on technical matters. Communicates effective and clear technical information across platforms. • Supports all areas of Technology and Operations. Helps lead strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies. • Coordinates network communication and application and data integration methods for new technologies. Performs planning and documentation throughout support activities. Assists platform architect creating strategic designs and implementations, backup, recovery, data security, and other disaster recovery functions. Resolves complex technical problems and failures, and • Automates tasks for improved efficiencies. Qualifications Bachelor's Degree and 8 years of experience in Systems engineer including systems programmer, scripting, troubleshooting OR High School Diploma or GED and 12 years of experience in Systems engineer including systems programmer, scripting, troubleshooting Preferred Qualifications • ServiceNow proficiency in the following modules: GRC, ITSM, ITAM, ITOM, CSM Preferred Certification • ServiceNow Certified Master Architect This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Provide technical consultation, support, and project management for the bank's ServiceNow platform and related technologies. | Bachelor's degree with 8+ years or equivalent experience in systems engineering including scripting and troubleshooting, with preferred ServiceNow proficiency and certifications. | Overview This is a remote role that may be hired in several markets across the United States. Ability to work PST hours is preferred. This position assists in the development and support of the Bank’s ServiceNow Platform. Serves as a technical resource in architecture, project planning, project management, problem resolution, and production support. Works with platform architect to design technical alternatives and solutions to management that are reliable, adaptable, and cost effective. Performs activities fitting to area of expertise, which may include designing network or internet infrastructure, creating and implementing an enterprise management system, providing appropriate technical recommendations, tuning databases and applications, and data management. Supports all areas of Technology and Operations. Helps lead strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies. Responsibilities • Consultation – Works with platform architect and process owners to provide consultative direction and technical advice relating to the Bank’s operating systems, software, and hardware infrastructure. • Technical Support - Supports new technologies spanning hardware platforms, different operating systems, and database management systems. • Project Management – Collaborates with platform architect and project management on assigned technical projects ensuring accurate, timely, and quality delivery of project objectives. Guides the development and execution of project tasks. • Technical Expertise - Maintains a strong knowledge base in order to effectively create and maintain strategic technology plans and to direct others on technical matters. Communicates effective and clear technical information across platforms. • Supports all areas of Technology and Operations. Helps lead strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies. • Coordinates network communication and application and data integration methods for new technologies. Performs planning and documentation throughout support activities. Assists platform architect creating strategic designs and implementations, backup, recovery, data security, and other disaster recovery functions. Resolves complex technical problems and failures, and • Automates tasks for improved efficiencies. Qualifications Bachelor's Degree and 8 years of experience in Systems engineer including systems programmer, scripting, troubleshooting OR High School Diploma or GED and 12 years of experience in Systems engineer including systems programmer, scripting, troubleshooting Preferred Qualifications: - ServiceNow proficiency in the following modules: GRC, ITSM, ITAM, ITOM, CSM Preferred Certification: - ServiceNow Certified Master Architect This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. #LI-LM1

Analyze business systems data, identify requirements, produce reports, support systems, and improve processes. | Bachelor's degree plus 4 years of systems support or analytics experience, or equivalent experience with a high school diploma. | Overview • This position can work remote from anywhere within the United States. This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May involve regression testing in a UAT environment. May oversee the work of less experienced analysts in the work group. Responsibilities • Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. • Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes and assists in correcting. Ensures compliance through testing and analysis. • Reporting - Produces advanced reporting based on data analysis, user input, and system testing. Identifies patterns, problems, and areas of improvement. May develop process enhancements based on analysis results. • System Support - Provides expert technical support for systems by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Implements recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on systems and data output. Qualifications Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support This job posting is expected to remain active for 5 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $97,000 and $125,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. Qualifications: Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support This job posting is expected to remain active for 5 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $97,000 and $125,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. Education:UNAVAILABLEEmployment Type: FULL_TIME

Develop, enhance, and support CMS and marketing technology software systems, including system analysis, coding, testing, and production support with on-call duties. | Bachelor's degree with 4+ years software development experience, proficiency in Angular and front-end technologies, strong JavaScript/TypeScript skills, and knowledge of web security best practices. | Overview This is a remote role that may only be hired in the following location(s): North Carolina and Florida. We are seeking a Senior Software Engineer to join our fast-paced, ever-growing CMS and Marketing Technology SW engineering team. This position provides complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed. Responsibilities • System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed. • Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy. • Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs. • Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units. • On-call Support - Provides 24/7 on-call support via rotations. Qualifications Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance Preferred Qualification • Current contractor/contingent worker for First Citizens Bank • Proficiency in Angular Framework: Extensive experience with Angular, including deep knowledge of its components, services, and modules. Experience with upgrading Angular versions is a plus. • Strong JavaScript/TypeScript Skills: Advanced understanding of JavaScript and TypeScript, with the ability to write clean, maintainable, and efficient code. • Experience with Front-End Technologies: Proficiency in HTML5, CSS3, and pre-processors like SASS or LESS, as well as responsive design principles. • Understanding of RESTful APIs: Experience with designing, consuming, and integrating RESTful APIs, as well as handling data via HTTP and observables. • Knowledge of State Management: Familiarity with state management libraries like NGXS. • Testing and Debugging Skills: Experience with testing frameworks like Jasmine, Karma, or Jest, and a strong ability to debug and troubleshoot issues. • Version Control Systems: Proficiency with Git and collaborative development workflows. • Performance Optimization: Knowledge of optimizing front-end performance, including lazy loading, code splitting, and efficient data handling. • Cross-Browser Compatibility: Ability to ensure applications work seamlessly across different browsers and platforms. Security Best Practices: Understanding of web application security, including common vulnerabilities like XSS, CSRF, and how to mitigate them Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Analyze business systems data, identify requirements, produce reports, support systems, and improve processes. | Bachelor's degree with 4 years experience in systems support, analytics, or operations support, or equivalent experience. | Overview • This position can work remote from anywhere within the United States. This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May involve regression testing in a UAT environment. May oversee the work of less experienced analysts in the work group. Responsibilities • Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. • Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes and assists in correcting. Ensures compliance through testing and analysis. • Reporting - Produces advanced reporting based on data analysis, user input, and system testing. Identifies patterns, problems, and areas of improvement. May develop process enhancements based on analysis results. • System Support - Provides expert technical support for systems by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Implements recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on systems and data output. Qualifications Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support This job posting is expected to remain active for 5 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $97,000 and $125,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Develop, enhance, and support software applications with a focus on front-end technologies and provide 24/7 on-call support. | Bachelor's degree with 4+ years software development experience, proficiency in Angular and front-end technologies, strong JavaScript/TypeScript skills, and experience with testing and debugging. | Overview This is a remote role that may only be hired in the following location(s): North Carolina and Florida. We are seeking a Senior Software Engineer to join our fast-paced, ever-growing CMS and Marketing Technology SW engineering team. This position provides complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed. Responsibilities System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed. Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy. Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs. Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units. On-call Support - Provides 24/7 on-call support via rotations. Qualifications Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance Preferred Qualification: Current contractor/contingent worker for First Citizens Bank Proficiency in Angular Framework: Extensive experience with Angular, including deep knowledge of its components, services, and modules. Experience with upgrading Angular versions is a plus. Strong JavaScript/TypeScript Skills: Advanced understanding of JavaScript and TypeScript, with the ability to write clean, maintainable, and efficient code. Experience with Front-End Technologies: Proficiency in HTML5, CSS3, and pre-processors like SASS or LESS, as well as responsive design principles. Understanding of RESTful APIs: Experience with designing, consuming, and integrating RESTful APIs, as well as handling data via HTTP and observables. Knowledge of State Management: Familiarity with state management libraries like NGXS. Testing and Debugging Skills: Experience with testing frameworks like Jasmine, Karma, or Jest, and a strong ability to debug and troubleshoot issues. Version Control Systems: Proficiency with Git and collaborative development workflows. Performance Optimization: Knowledge of optimizing front-end performance, including lazy loading, code splitting, and efficient data handling. Cross-Browser Compatibility: Ability to ensure applications work seamlessly across different browsers and platforms. Security Best Practices: Understanding of web application security, including common vulnerabilities like XSS, CSRF, and how to mitigate them #LI-DNi Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

The Senior DevSecOps Engineer will develop and maintain CI/CD pipelines, automate infrastructure management, and ensure system reliability and security. They will also provide technical support for production systems and collaborate with various teams to enhance the software development lifecycle. | Candidates must have a Bachelor's Degree with 4 years of experience in software application development or a High School Diploma with 8 years of experience. Preferred skills include experience with CI/CD pipelines, automation scripting, and knowledge of cloud platforms like AWS and Azure. | Overview This is a remote role that may be hired in several markets across the United States This position provides complex technical support to DevSecOps capabilities and systems through enhancement of related software and processes. Develops DSO solutions including implementing CI/CD pipelines, automating and streamlining the software development and deployment lifecycle through templates, managing and scaling cloud infrastructure, and ensuring system reliability and security. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed. Responsibilities CI/CD implementation - Develop, implement, and maintain CICD pipelines to automate the build, test, and deployment process. Standardize and ensure adoption of the process. Infrastructure management - Automate the process to provision, configure, and manage infrastructure on cloud platforms. This includes using "infrastructure as code" tools like Terraform and Ansible to ensure consistency and scalability. Automation - Identify and automate manual processes to improve efficiency and reduce errors. This includes writing scripts for various operational and development tasks. System monitoring and reliability - Implement and manage monitoring, logging, and alerting tools to track system performance and availability. They also perform root cause analysis and troubleshoot production issues. Security as a code - Ensure the security of the software development pipeline and infrastructure by implementing security best practices and tools throughout the lifecycle. Collaboration - Work closely with development, QA, Application Security, Governance and IT teams to improve the overall delivery process. Containerization and orchestration - Implement and manage containerization technologies like Docker and orchestration platforms such as Kubernetes. System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed. Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy. Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs. Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units. On-call Support - Provides 24/7 on-call support via rotations. Qualifications Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance Preferred skills: Experience in developing and maintaining CICD pipelines in Gitlab or AZDO. Experience in working with cross functional teams , including App security, Application engineering, and Infrastructure teams. Experience in developing automations using scripting languages such as Python. Knowledge in major tech stacks of modern application development Experience in developing build process for Java, .net, ios and android, and automating deployment process for Openshift and VM Knowledge in AWS & Azure is a plus. Knowledge DevSecOps best practices and implementations. Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript, Bash. The Min and Max for all Remote locations listed $130k-150k Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Manage strategic modeling and analytics programs within Treasury, coordinating multiple projects to meet business goals, ensuring compliance, and delivering insights to senior management. | Bachelor's degree with 6+ years in Finance or Analytics, program management experience in Corporate Treasury or Financial Modeling, strong communication, leadership skills, Agile product ownership, and PMP/PgMP certification preferred. | Overview This position is responsible for program management of the Strategic Modeling and Analytics group within Treasury. Gain expert level knowledge to collaborate with business leaders and executives on modeling and treasury programs that will support the achievement of business objectives, while maintaining compliance with regulatory requirements. Oversees the complex, strategic coordination of multiple projects within an initiative to achieve business goals, including management of overall scope, cost, staffing, and performance. Evaluates program effectiveness and delivers tactical insight through reporting to senior management and other key stakeholders. Responsibilities Program management - Strong program management experience in large scale projects, working with large and diverse teams with solid knowledge of Corporate Treasury and Financial Modeling Business Support – Drive end-to-end projects and deliverables in a fast paced, results-driven environment. Facilitate dialogue with various stakeholders, understand their needs and drive teams to develop solutions to meet and/or exceed our business partner needs. Collaborate with the stakeholders, manage deliverables, interdependencies, track milestones with respective accountable owners and understand all requirements. Reporting - Lead and create materials for working group and status update meetings. Produces reports based on data analysis, company trends, and financial processes. Conveys patterns, problems, and areas of improvement. Strong presentation and documentation skills, proficient in PowerPoint, Word, Excel and SharePoint. Financial Support - Tracks performance across assigned systems, products, or business units, and identifies issues limiting potential gains. Recommends workflow changes to achieve financial goals or minimize financial impact. Assists management in implementing recommended changes, and in ensuring compliance. Supports initiatives to continually improve and enhance existing processes. Peer Leadership - Assists management with the onboarding and training of new staff. Mentors less experienced staff, including review of daily output and coaching. Data Analysis - Sources, compiles, and interprets data. Performs complex data analysis, effectively communicating and directing analysis output. Qualifications Bachelor's Degree and 6 years of experience in Finance or Analytics OR High School Diploma or GED and 10 years of experience in Finance or Analytics Preferred qualifications: Required experience in Program Management, Corporate Treasury and/or Financial Modeling. Highly motivated individual with ability to learn and understand regulations and quantitative modeling. Project management experience, working with business stakeholders within a cross-functional matrix environment. Strong critical thinking and problem-solving skills. Leadership acumen, ability to influence and negotiate with disparate parties. Ability to drive projects forward and adopt new processes and projects. Clear and strong written and verbal communication skills. Experience as an Agile Product Owner/Product Manager. PMP and/or PgMP certifications JIRA experience preferred Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Develop, enhance, and support software applications and systems for corporate procurement, including coding, testing, and production support. | Bachelor's degree with 4+ years software development experience, advanced skills in .NET, ASP.NET, SQL, PowerShell, API development, Agile methodologies, and ability to support production systems including on-call duties. | Overview This is a remote role that may only be hired in the following location - North Carolina. This position provides complex technical support to data processing systems through enhancement of related software and processes. It is within the Corporate Technologies department and is responsible for providing primary advanced technical and operational business technology support for Corporate Procurement and Sourcing business functions. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed. Responsibilities System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed. Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy. Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs. Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units. Partnering - Work with IT service providers, Cyber, Architecture, Risk, Finance in collaboration of solutions. Qualifications Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance Preferred Education: Bachelor’s degree Preferred Area of Study: Computer Science Preferred Area of Experience: MS.NET; ASP.NET; SQL Scripting; PowerShell Scripting; API development Preferred Qualifications: Advanced experience with programming languages such as Microsoft .NET (C#); ASP.NET Core; JavaScript; HTML 5; XML; SQL Scripting and PowerShell Scripting, Familiarity with Agile/Scrum/Kanban methodologies, Advanced experience with ServiceNow or other information technology ticketing systems, Ability to build strong collaborative and productive relationships, In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile), Advanced experience in developing APIs (SOAP, REST, etc.), middleware, and ETL, Experience in procurement systems (Coupa, SAP Ariba, etc.) with an understanding of procurement, finance and expense management workflows, Ability to be on call 24 hours a day, 7 days a week, on a rotating basis, #LI-JM1 Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Administer security tools, perform security audits, identify vulnerabilities, maintain security knowledge, and resolve security incidents. | Bachelor's degree plus 2 years experience in systems engineering, networking, or information security, with knowledge of various security technologies and availability for after-hours support. | Overview This position ensures the technological and digital security of the Bank. Mitigates exposure to cyber threats, security risks, and unauthorized access. Assesses organizational networks, applications, or systems for potential vulnerabilities. Protects assets and information through a variety of methods, resolving security issues or incidents as they arise. Maintains knowledge of industry practices, technology, and evolving threats in order to enhance defenses for the Bank's information systems and resources. Remote eligible. Responsibilities • Technical Security - Administers tools or processes that secure assigned technical areas and data. Participates in security audits, identifies security gaps, and develops and implements risk mitigation solutions. Ensures compliance with necessary protocols, configurations, or procedures. • Analysis - Identifies and evaluates identify potential threats or vulnerabilities in the Bank's networks, applications, or systems. Compiles data from external or internal sources. Creates actionable intelligence based on review of analysis. • Security Expertise - Maintains a current knowledge of technology, emerging threats, and security trends within the assigned technical area. May provide guidance on appropriate security protocols. • Issue Resolution - Investigates and resolves security incidents which may include unauthorized access, malware infections, configuration anomalies, cyber attacks, and other risks. Escalates as appropriate. Qualifications Bachelor's Degree and 2 years of experience in Systems engineering, networking, or information security OR High School Diploma or GED and 6 years of experience in Systems engineering, networking, or information security Skill(s): Knowledge of data security practices, procedures. monitoring and alert tools, and risk management standards, Knowledge of Active Directory administration and user provisioning, Domain Name System, Group Policy Objects, New Technology File System permissions, File Shares, SharePoint, and Domain controllers, Knowledge of Identity and Access Management concepts and technologies, Ability to clearly communicate risks, threats, and vulnerabilities identified during assessments , Availability to provide after-hours operational support on a rotational basis, with minimal travel This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $100,000 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. Qualifications: Bachelor's Degree and 2 years of experience in Systems engineering, networking, or information security OR High School Diploma or GED and 6 years of experience in Systems engineering, networking, or information security Skill(s): Knowledge of data security practices, procedures. monitoring and alert tools, and risk management standards, Knowledge of Active Directory administration and user provisioning, Domain Name System, Group Policy Objects, New Technology File System permissions, File Shares, SharePoint, and Domain controllers, Knowledge of Identity and Access Management concepts and technologies, Ability to clearly communicate risks, threats, and vulnerabilities identified during assessments , Availability to provide after-hours operational support on a rotational basis, with minimal travel This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $100,000 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. Education:UNAVAILABLEEmployment Type: FULL_TIME

The Software Test Engineer is responsible for ensuring the overall quality of IT projects through the execution of the Software Development and Testing Life Cycle. This role involves leading test activities, collaborating with development and business partners, and managing test documentation. | Candidates should have a Bachelor's Degree with 4 years of experience in systems engineering or a High School Diploma with 8 years of experience. Preferred qualifications include 3+ years in Software Quality Assurance and experience in testing mobile applications. | Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX Silicon Valley Bank (SVB), a division of First Citizens Bank, is the bank of the world’s most innovative companies and investors. The Software Test Engineer is a vital role for the implementation and establishment of a quality process in our IT Testing organization. This individual leads efforts for testing organization in support of the SVB business teams. This role is an active partner in test design, planning and execution working on multiple projects and department initiatives. Supports and ensures successful delivery of organizational transformation and goals across all business verticals at SVB, delivering high quality product for our clients. This role requires coordination with team across multiple time zones for global projects and working with teams located around the world. Responsibilities Responsible for the overall quality of IT projects and changes through execution of all aspects of the Software Development and Testing Life Cycle Lead, develop, monitor and execute test activities projects and department initiatives Work closely with development and business partners to ensure timely collaboration and resolution Review and understand project or application requirements Prepare test documentation (test strategy, test plan, test summary report, test cases, defects, daily status reports Manage and create test data adhering to PII rules Work closely with globally distributed teams to ensure continuous support and test execution in various time zones Facilitate daily triage/scrum meetings, follow defect through closure Assist in building, configuring and managing test environments Monitor environmental impact, communicate potential risks, provide mitigation plan Provide requirement traceability metrics Implementing test automation utilizing current frameworks and tools Demonstrate thought leadership through identifying process inefficiencies and implementing creative solutions with a spirit of collaboration Qualifications Bachelor's Degree and 4 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 8 years of experience in Systems engineer and systems programmer Preferred Qualifications: 3+ years of Software Quality Assurance experience Strong knowledge of programming using OOPS concepts 3 Years of experience in Testing Mobile apps on iOS and Android Hands on experience in Selenium Web driver. Strong client Server / Web and mobile QA experience Good SQL skills (oracle/Postgres) Knowledge in testing API’s using Postman and automating API testing Should have relevant experience in testing NATIVE/HYBRID mobile applications. Demonstrated experience with Mobile Automation (Appium) preferred Defect Tracking via different defect tracking/management tools (specifically JIRA) and Automation Testing Tools (Functional Regression and system Testing) Experience in root cause analysis and defect diagnosis techniques. Ability to document software defects, and report defects to developers and project manager Strong knowledge of Agile and Iterative software development life cycle practices Streamline the testing process by introducing automation, leveraging tools and setting goals to reduce time and effort Demonstrate solid domain knowledge in Digital Banking applications Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Design and develop technical solutions that meet user needs while providing module level development leadership for medium to large projects. Collaborate with cross-functional teams to define and implement solutions for client onboarding applications. | A Bachelor's Degree with 2 years of experience in application software programming is required, or a High School Diploma with 6 years of experience. Preferred qualifications include 4+ years of back-end development experience and expertise in Microservices architecture and web services development. | Overview This is a remote role that may only be hired in the following location(s): AZ. As Software Developer II, you will work with Product Managers, Analyst, Testers and cross-functional global teams in a fast-paced and ever-changing environment. You will design and develop scalable and efficient software tools that support aspects of client facing Online Banking application. This role will be required to work closely with cross-functional teams and across organizations to define & implement solutions for existing and new client onboarding application, provide ongoing support to the systems developed. Responsibilities Design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability. Provide module level development leadership (Architecture, Design, Development) for medium to large sized projects and maintenance on our client facing API banking systems. Contribute to and drive department best practices, guidelines implementation and adhering to standards. Experience building and maintaining large software platforms. Empathy with developers. Innate desire to create a superlative developer experience down to the last detail. Deep love of building elegant, maintainable, well-documented, secure code Abstracting, refactoring and/or testing solutions should be a passion, not a chore. Drive to learn new things and go above and beyond the call of duty. Always working to improve yourself and constructively support the team around you. Qualifications Bachelor's Degree and 2 years of experience in Application software programming OR High School Diploma or GED and 6 years of experience in Application software programming Preferred Qualifications: 4+ years of hands-on experience with back-end development Must have module level lead experience for small to medium sized projects. Ability to understand and influence the architecture and design. Demonstrated expertise in Microservices architecture, SOA, Spring Boot etc. Strong hands-on experience in Web services development (SOAP, REST) Demonstrated experience utilizing CI/CD (Continuous Integration & Delivery) techniques. Hands-on development expertise in JAVA, Spring-Boot, J2EE & Enterprise Technologies JMS, JDBC, Web development, Transactions, WS-*, JVM, JNDI, JMX, JTA. Strong knowledge of MQs and Kafka Implementation experience of software design patterns and best practices applicable to J2EE. Experience with implementing SSO and security protocols like SAML2.0, OAuth2.0 etc. Knowledge and experience with RDBMSs (Oracle or MS SQL Server). Prior experience with regulated financial organization is a plus. Experience with Test Driven Development and Agile Methodologies in both a co-located and a distributed team environment is a plus. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.