Filigran

Lead and develop the educational content strategy for the Filigran Academy, manage a team of Content Managers, and ensure high-quality, impactful learning experiences aligned with product launches and market needs. | Minimum 5-7 years in instructional design or technical content creation, management experience in a B2B SaaS environment, proficiency in content creation tools, and understanding of cybersecurity or quick learning ability. | 🌀 The Company Filigran, founded in October 2022, stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture. Filigran solutions are now trusted by over 6,000 public and private organizations worldwide. 🎯 The Role As the Content Manager, you are the conductor of the Filigran Academy. Your mission is to translate the technical complexity of our products (OpenCTI and OpenAEV) into seamless, impactful, and scalable learning paths. You don't just manage the production of videos or articles; you define the educational strategy that will enable our customers, partners, and employees to achieve operational excellence. You will ensure the perfect balance between production cadence (Content Ops) and narrative coherence (Learning Experience). 💼 Your Responsibilities Strategic Oversight & Roadmap • Define and drive the quarterly content roadmap for the Academy based on product launches and market requirements. • Translate Filigran’s "Intelligence-Driven Defense" vision into certification programs and structured learning paths. Team Management & Development • Lead and mentor a team of specialized Content Managers (focused on Content Ops and Learning Experience). • Support the team’s skill development in instructional design, technical storytelling, and production tools. • Oversee workload management and project prioritization within the team. Operational Excellence & Quality Assurance • Guarantee the consistency of the "Filigran Voice" across all educational materials. • Optimize production workflows from initial scripting to LMS publishing to reduce the time-to-market for training modules. • Analyze Academy KPIs (completion rates, certification scores, feedback) to continuously iterate and improve content quality. 🤝 Who You’ll Work With • You’ll report to the VP of Customer Success. • The Product Team: To anticipate new features and ensure that training materials are ready for "Day 1" (GA) launches. • Customer Training Consultants: To gather field feedback and transform "bespoke" training materials into standardized content for the Academy. • Customer Success Managers (CSM): To understand customer pain points and create content that facilitates seamless adoption. • Marketing: To align visual identity and tone, and promote the Academy as a primary growth and brand lever. 🧬 Profile We’re Looking For Technical & Pedagogical expertise • Minimum 5 to 7 years in instructional design or technical content creation, including at least 2 years in a management role within a B2B SaaS ecosystem. • Strong understanding of cybersecurity or the ability to quickly ramp up on technical topics. • Proficient in tools like Camtasia, Adobe Creative Suite, GitHub, and modern LMS platforms. • Excellent written and visual communication skills with strong attention to detail. • Self-driven and able to manage projects end-to-end, from concept to execution. • Comfortable working in a remote, asynchronous-first environment. • Bonus: Experience working in SaaS, open-source, or cybersecurity-related companies. Soft Skills • Narrative Leadership: Ability to transform dense technical documentation into a compelling and easy-to-remember story. • Rigor & Organization: Ability to manage multiple projects simultaneously with short production cycles. • Customer-Centric Mindset: Obsessed with user experience and message clarity. • Languages: Full professional proficiency in both English and French (written and oral), as our content is distributed globally. 🌱 Why Join Filigran? More than just a job. We’re a fast-growing, global, and fully remote company on a mission to empower defense teams to be proactive — through open-source solutions that uncover threats and drive action. • ⭐ What we believe We believe we do work that matters — uniting defenders into a global community to make security more open, resilient & collaborative. • 💻 How we work That belief fuels how we work — with focus, clarity and high standards. Always with care and respect, never with ego. • 🧭 What guides us That focus and care is grounded in our CORE values: Cohesion, Openness, Responsibility, and Equity — the compass that guides our decisions, collaborations, and growth, even when no one’s watching. 💰 Compensation & Benefits • Competitive pay + equity — everyone shares in our success • Remote-first, flexible, and balanced — work that fits your life • Your setup, your choice — pick the gear that works for you 🌍 Equal Employment Opportunity We enable cybersecurity through inclusion — from code to culture. At Filigran, we are proud to be an equal opportunity employer. We believe diversity of our people make our products and our team stronger. We welcome talent of every background, identity, and lived experience — regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status. What matters here is what you bring — not what you look like, where you’re from, or how you identify. 🚀 Ready to Join Us? Apply now and help us build the future of the cybersecurity ecosystem — together.

Build and scale a partner ecosystem in North America to drive revenue growth through recruiting, enabling, and managing VARs, distributors, and MSSPs while collaborating closely with sales and marketing teams. | 6-10+ years in North America channel/partner sales for cybersecurity vendors, extensive partner network, fluency in Arabic and business-level English, and experience with cybersecurity technologies and partner program management. | 🌀 The Company Filigran, founded in October 2022, stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture. Filigran solutions are now trusted by over 6,000 public and private organizations worldwide. 🎯 The Role This is a strategic role, building and scaling a high-quality ecosystem of VARs, Distributors and MSSPs in the central and western regions of US and Canada, to drive predictable revenue growth. You will own the full partner lifecycle - recruiting, enablement, ongoing engagement - while championing a partner-first GTM engaging and supporting our field sales teams to accelerate pipeline and revenue. You'll actively contribute to enhancing our global partnership program and adapt it for your region. As the voice of the partner, you'll bring market and competitive insights back to Sales, Marketing, Product, and our leadership. Focus areas: Recruit, onboard, animate and drive accelerating sales through leading VARs, Distributors and MSSPs Drive a partner-first motion with Sales: joint account mapping, co-selling, executive alignment, deal structuring, and forecast accuracy. Lead partner sales-training and manage Technical Enablement, to elevate partner readiness Run disciplined pipeline management, deal registration hygiene, and QBRs; surface field feedback to improve pricing, packaging, and program tiers. 💼 Your Responsibilities Own and exceed regional partner-sourced and partner-attached pipeline and revenue targets. Recruit, enable, and animate high-potential VARs, distributors, and MSSPs aligned to the North America plan. Develop and execute joint business plans with key partners covering sales goals, account mapping/co-selling, enablement/training, and demand generation with Marketing. Plan and run regional partner demand-generation (campaigns, webinars, field events) with Marketing. Define, track, and report KPIs. Champion a partner-first motion with Sales: deal strategy/structuring, executive alignment, disciplined deal registration, and forecast accuracy. Ensure pipeline hygiene and accurate channel forecasting; maintain CRM/PRM data quality (partner profiles, contacts, opportunities, activities). Review and suggest enhancements to our channel and MSSP programs and enablement content; Create new partner supporting and enablement collateral. Provide market and competitive insights to Sales, Product, Marketing, and Leadership. 🤝 Who You’ll Work With Reports to the SVP of Global Alliances Works very closely with sales leadership and sales teams in your region, to drive partner sales Engage with Marketing to define and execute lead generation campaigns and events in region 🧬 Profile We’re Looking For Must-haves: Track Record: 6–10+ years in North America channel/partner sales for cybersecurity vendors, with consistent quota overachievement. Channel Ecosystem: Proven success building/scaling VAR, distributor, and MSSP partnerships in North America —recruiting, onboarding, enablement, joint planning, and co-selling. Partner-First GTM: Tight alignment with Sales—account mapping, active deal engagement, pipeline reviews, and forecast discipline. Commercial & Negotiation: Strong commercial acumen; experience structuring deals balancing partner profitability and company goals. Partner Network: Extensive trusted relationships across leading VARs, distributors, and MSSPs in the region. Cybersecurity Experience: Able to position cybersecurity and threat intelligence offerings; familiarity with CTI/TIPs, SIEM, EDR/XDR, SOAR; coordinates technical enablement with SEs. Data-Driven Ops: Excellent CRM hygiene and reporting; rigorous pipeline management and forecasting. Startup Builder: Creates repeatable processes, localizes central enablement, contributes program enhancements; self-starter, proactive, and adaptable. Communication & Influence: Executive presence; exceptional cross-functional collaboration with Sales, Marketing, Product, and Leadership. Strategic Thinking: Identifies new opportunities and drives initiatives that grow partner success, pipeline, and revenue. Language & Location: Fluent Arabic and business-level English; based in Dubai. Nice-to-haves: Threat Intelligence: Experience selling TIPs or CTI solutions. Program Launch: Built/rolled out a partner program or opened a new region for a security startup (Series A–C). Regional Procurement: Familiarity with US public-sector and enterprise procurement/compliance. 🌱 Why Join Filigran? More than just a job. We’re a fast-growing, global, and fully remote company on a mission to empower defense teams to be proactive — through open-source solutions that uncover threats and drive action. ⭐ What we believe We believe we do work that matters — uniting defenders into a global community to make security more open, resilient & collaborative. 💻 How we work That belief fuels how we work — with focus, clarity and high standards. Always with care and respect, never with ego. 🧭 What guides us That focus and care is grounded in our CORE values: Cohesion, Openness, Responsibility, and Equity — the compass that guides our decisions, collaborations, and growth, even when no one’s watching. 💰 Compensation & Benefits Competitive pay + equity — everyone shares in our success Remote-first, flexible, and balanced — work that fits your life Your setup, your choice — pick the gear that works for you 🌍 Equal Employment Opportunity We enable cybersecurity through inclusion — from code to culture. At Filigran, we are proud to be an equal opportunity employer. We believe diversity of our people make our products and our team stronger. We welcome talent of every background, identity, and lived experience — regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status. What matters here is what you bring — not what you look like, where you’re from, or how you identify. 🚀 Ready to Join Us? Apply now and help us build the future of the cybersecurity ecosystem — together.