Figma

Diagnose and resolve complex technical issues for enterprise customers, acting as a customer advocate and collaborating with product teams. | 3+ years in technical SaaS support, fluency in Japanese, Korean, or Portuguese, experience with system administration for large organizations, and ability to evaluate business impact of technical issues. | Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Enterprise Specialist on the Product Support team, you’ll have the exciting opportunity to partner with the Enterprise Support Manager to help define and elevate our Enterprise Support function. This team will be responsible for crafting what exceptional support looks like for Figma's top customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Sales, Product, and Engineering. We're looking for a technical support expert experienced in working with enterprise-level customers with an ability to understand and help with their unique needs. You will diagnose issues, determine solutions, and anticipate customer impact, serving as a customer advocate while working cross functionally to deliver an exceptional experience. We are currently seeking specialists who are fluent, verbally and in writing, in Japanese, Korean, or Portuguese. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: • Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries • Interact with Figma customers daily via email, taking ownership over cases from start to resolution • Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup • Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation • Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution • Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements • Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments • Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale We'd love to hear from you if you have: • 3+ years’ experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers • Professional fluency in one of the following languages: Japanese, Korean, or Portuguese • Experience working with system administration for large end-user communities or guiding customers through complicated implementations • Experience in evaluating business impact of technical issues to drive cross functional alignment, prioritization, and timely resolutions While not required, it’s an added plus if you also have: • Experience troubleshooting SAML/SSO and SCIM configurations for large-scale organizations • Skilled in using tools such as Adobe XD, Sketch, and/or Framer and a passion for UX/UI development • Familiarity with or willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Hourly Base Pay Range (SF/NY Hub): $43.80—$63.90 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: • Holding interviews in an accessible location • Enabling closed captioning on video conferencing • Ensuring all written communication be compatible with screen readers • Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Partner with support teams to diagnose and resolve complex customer issues, advocate for customer needs, and communicate insights to product teams. | 3+ years in technical SaaS support, fluency in Japanese, Korean, or Portuguese, experience with enterprise system configurations. | As an Enterprise Specialist on the Product Support team, you'll have the exciting opportunity to partner with the Enterprise Support Manager to help define and elevate our Enterprise Support function. This team will be responsible for crafting what exceptional support looks like for Figma's top customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Sales, Product, and Engineering. We're looking for a technical support expert experienced in working with enterprise-level customers with an ability to understand and help with their unique needs. You will diagnose issues, determine solutions, and anticipate customer impact, serving as a customer advocate while working cross functionally to deliver an exceptional experience. We are currently seeking specialists who are fluent, verbally and in writing, in Japanese, Korean, or Portuguese. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: • Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries • Interact with Figma customers daily via email, taking ownership over cases from start to resolution • Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup • Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation • Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution • Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements • Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments • Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale We'd love to hear from you if you have: • 3+ years' experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers • Professional fluency in one of the following languages: Japanese, Korean, or Portuguese • Experience working with system administration for large end-user communities or guiding customers through complicated implementations • Experience in evaluating business impact of technical issues to drive cross functional alignment, prioritization, and timely resolutions While not required, it's an added plus if you also have: • Experience troubleshooting SAML/SSO and SCIM configurations for large-scale organizations • Skilled in using tools such as Adobe XD, Sketch, and/or Framer and a passion for UX/UI development • Familiarity with or willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Lead and develop a team of product marketers to drive growth, develop go-to-market strategies, and collaborate across functions. | 7+ years in product or solution marketing, 3+ years managing teams, experience with GTM strategies, stakeholder management, and SaaS or tech industry familiarity. | Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, Product Marketing to lead and elevate our efforts across commercial growth and services. In this role, you’ll guide a small but mighty team of PMMs responsible for accelerating expansion within our sales-assisted funnels and scaling the impact of our services and service partners. You’ll partner closely with demand generation, partnerships, sales, product, and the broader marketing organization to shape go-to-market strategies that unlock account growth and deepen customer value. The ideal candidate is a player-coach with a strategic mindset and a bias towards action, someone who can inspire a team while also rolling up their sleeves to build content and programs themself. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: • Lead, mentor, and develop a team of PMMs focused on commercial growth and services/service partner marketing • Build, collaborate around, and execute end-to-end go-to-market strategies that support account upgrades, cross-sell motions, and expansion opportunities • Drive clarity and alignment across sales, demand generation, product, and marketing to ensure cohesive messaging, positioning, and activation strategies • Develop compelling narrative frameworks, enablement assets, and training programs that empower sales to articulate Figma’s value across commercial customer segments • Own the strategy and marketing execution that supports Figma’s services ecosystem, including partner programs and scaled service enablement • Serve as a cross-functional leader who fosters collaboration, champions the voice of our customer, and drives strategies across go-to-market motions We’d love to hear from you if you have: • 7+ years of experience in product marketing, solution marketing, or a related go-to-market role, including experience working with commercial growth • 3+ years of leading or managing a team, with a track record of driving team-level impact • Demonstrated ability to partner with demand generation and sales to understand commercial buyer journeys, sales motions, and customer expansion strategies • Proven experience building and executing GTM strategies that drive measurable growth and revenue outcomes • Excellent storytelling and communication skills, with an ability to distill complexity into clear, compelling narratives • Track record of being able to manage stakeholders at all levels, from individual contributors to senior executives. Must have experience driving executive-level conversations While it’s not required, it’s an added plus if you also have: • Experience marketing service offerings and partner-led services • Background in PLG, especially in fast-growing SaaS companies • Familiarity with design and product development workflows At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range (SF/NY Hub): $180,000—$288,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: • Holding interviews in an accessible location • Enabling closed captioning on video conferencing • Ensuring all written communication be compatible with screen readers • Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Lead and scale the sales content team to develop playbooks, messaging frameworks, and enablement assets that drive sales performance across global teams. | 10+ years in product marketing, sales, or content strategy with 5+ years leadership, experience supporting complex enterprise B2B SaaS sales, and strong collaboration and communication skills. | Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Director of Sales Content & Solutions to lead and scale Figma’s sales content function. This person will play a pivotal role in enabling our global sales organization with the content, tools, and narratives they need to engage customers, differentiate Figma, and close deals effectively. You will define the content strategy that fuels sales enablement across the entire funnel—from discovery to deal close and expansion. This is a high-impact, highly collaborative leadership role that sits at the intersection of Sales, Product Marketing, Advocacy, Enablement, and GTM Strategy. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Build and lead a high-performing sales content team responsible for playbooks, pitch decks, messaging frameworks, and sales enablement assets Develop and execute a comprehensive content strategy aligned with Figma’s go to market priorities and sales motions across segments and regions Partner closely with Product Marketing, Advocacy, Enablement, and Sales Leadership to translate product value into sales-ready messaging and tools Standardize and scale playbooks for different sales roles (e.g., AE, SDR, SE) and sales stages Ensure consistent, on-brand messaging across all sales content and communications Establish content performance metrics and continuously optimize based on feedback and sales outcomes Oversee content governance, auditing, and lifecycle management to ensure accuracy and relevance Support sales readiness during product launches, strategic initiatives, and global campaigns—in partnership with Product Marketing and Advocacy We'd love to hear from you if you have: 10+ years of experience in product marketing, sales or content strategy, with at least 5 years in a leadership role Proven track record of developing and scaling content that directly impacts sales performance Experience as an Enterprise B2B SaaS salesperson or directly supporting a complex enterprise sales process (e.g. Solutions Engineering) Strong understanding of complex B2B SaaS sales cycles, with experience enabling sales teams in PLG and enterprise environments Excellent leadership, communication, and cross-functional collaboration skills Passion for storytelling, audience engagement, and content that moves the needle Ability to operate at both the strategic and tactical level in a fast-paced, high-growth environment While not required, it’s an added plus if you also have: Certification in Force Management Command of the Message strongly preferred At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range (SF/NY Hub): $228,000 — $308,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . #J-18808-Ljbffr

Develop and execute paid media strategies across multiple channels to drive full-funnel growth and collaborate with cross-functional teams to optimize campaign performance. | 6+ years of digital or paid marketing experience with proven skills in paid search, display, YouTube campaigns, strong analytical abilities, and familiarity with paid media tools like DV360 and Google Analytics 4. | Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Growth Marketing team at Figma is looking for a Paid Marketing Manager to expand and optimize our paid media presence across Paid Search, Display, and YouTube channels. This role will play a critical part in driving full funnel growth and broadening Figma’s reach to new audiences. As a Paid Marketing Manager, you will collaborate closely with product marketing, brand, SEO, and analytics teams to develop targeted campaigns that connect with diverse customer segments and elevate Figma’s brand. This is an exciting opportunity to bring creativity, strategic thinking, and analytical rigor to a dynamic, fast-paced environment with ample room for impact. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: • Develop and execute paid media strategies across Paid Search, Display, and YouTube, focusing on full-funnel growth • Collaborate with cross-functional teams (e.g., PMM, SEO, DS) to align strategies, measurement, and messaging with Figma’s brand and product offerings • Build and maintain a roadmap for testing and optimizing channel performance and lead high-velocity experiments to rapidly identify and scale winning strategies that drive growth • Monitor and analyze campaign performance metrics, making data-driven adjustments to maximize ROI and ensure alignment with broader growth goals We'd love to hear from you if you have: • 6+ years of digital marketing, paid marketing, or equivalent experience • Proven experience running paid search, display, and YouTube campaigns for SaaS products, with a focus on keyword strategies and full-funnel growth • Strong analytical skills with a data-driven approach to testing, performance optimization, and ROI measurement • Experience with paid media tools and platforms, such as DV360, CM360, and Google Analytics 4 • Familiarity with incrementality testing methods, such as MMM and Geo-X While not required, it’s an added plus if you also have: • Experience with programmatic advertising and emerging channels like TikTok or programmatic display • Prior experience in a high-growth or product-led SaaS environment • A background in marketing analytics At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range (SF/NY Hub): $122,000—$288,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: • Holding interviews in an accessible location • Enabling closed captioning on video conferencing • Ensuring all written communication be compatible with screen readers • Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Lead and scale the sales content team to develop playbooks, messaging frameworks, and enablement assets that drive sales performance across global teams. | 10+ years in product marketing, sales, or content strategy with 5+ years leadership, experience supporting complex enterprise B2B SaaS sales, and strong collaboration and communication skills. | Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Director of Sales Content & Solutions to lead and scale Figma’s sales content function. This person will play a pivotal role in enabling our global sales organization with the content, tools, and narratives they need to engage customers, differentiate Figma, and close deals effectively. You will define the content strategy that fuels sales enablement across the entire funnel—from discovery to deal close and expansion. This is a high-impact, highly collaborative leadership role that sits at the intersection of Sales, Product Marketing, Advocacy, Enablement, and GTM Strategy. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Build and lead a high-performing sales content team responsible for playbooks, pitch decks, messaging frameworks, and sales enablement assets Develop and execute a comprehensive content strategy aligned with Figma’s go to market priorities and sales motions across segments and regions Partner closely with Product Marketing, Advocacy, Enablement, and Sales Leadership to translate product value into sales-ready messaging and tools Standardize and scale playbooks for different sales roles (e.g., AE, SDR, SE) and sales stages Ensure consistent, on-brand messaging across all sales content and communications Establish content performance metrics and continuously optimize based on feedback and sales outcomes Oversee content governance, auditing, and lifecycle management to ensure accuracy and relevance Support sales readiness during product launches, strategic initiatives, and global campaigns—in partnership with Product Marketing and Advocacy We'd love to hear from you if you have: 10+ years of experience in product marketing, sales or content strategy, with at least 5 years in a leadership role Proven track record of developing and scaling content that directly impacts sales performance Experience as an Enterprise B2B SaaS salesperson or directly supporting a complex enterprise sales process (e.g. Solutions Engineering) Strong understanding of complex B2B SaaS sales cycles, with experience enabling sales teams in PLG and enterprise environments Excellent leadership, communication, and cross-functional collaboration skills Passion for storytelling, audience engagement, and content that moves the needle Ability to operate at both the strategic and tactical level in a fast-paced, high-growth environment While not required, it’s an added plus if you also have: Certification in Force Management Command of the Message strongly preferred At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range (SF/NY Hub): $228,000 — $308,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . #J-18808-Ljbffr

Provide enterprise-level technical support for SaaS products, manage complex customer cases, collaborate cross-functionally to resolve issues, and advocate for product improvements. | 3+ years in technical SaaS support, professional Korean proficiency, system administration experience, consultative communication skills, and preferred experience with SAML/SSO, UX/UI design tools, and AI concepts. | Description: • Partner with the Enterprise Support Manager to define and elevate the Enterprise Support function for Figma's top customers • Develop expertise of Figma's products and the journey of customers to accurately diagnose sophisticated inquiries • Interact with Figma customers daily via email, owning cases from start to resolution • Partner closely with Sales to guide large organizations through complex workspace configurations and ensure successful account setup • Serve as the voice of the customer, capturing product and process gaps and presenting data-backed cases for feature development and automation • Act as designated point of contact for high-risk escalations, engaging partners and owning communication through to solution • Identify trends and communicate insights to Product and Engineering to advocate for bug fixes and improvements • Engage in pilot programs and experimentation to deliver fast, personalized interactions and meet customer commitments • Recommend foundational tooling and processes with Product Support Operations to ensure scalability • Diagnose technical issues, determine solutions, and anticipate customer impact while working cross-functionally Requirements: • 3+ years’ experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers • Proficiency in spoken and written Korean at a professional level • Experience working with system administration for large end-user communities or guiding customers through complicated implementations • Experience in evaluating business impact of technical issues to drive cross functional alignment, prioritization, and timely resolutions • Consultative communication skills with the ability to tailor a message for your audience. You can translate complex concepts into concise explanations and summarize customer issues to technical and non-technical audiences • Experience troubleshooting SAML/SSO and SCIM configurations for large-scale organizations (preferred) • Experience working with design tools like Adobe XD, Sketch, and/or Framer and a passion for UX/UI design (preferred) • Familiarity with or willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics) (preferred) • Ability to be based in a US hub or work remotely in the United States; required to keep camera on during interviews and attend in-person onboarding if hired Benefits: • Equity to employees • Health, dental & vision • Retirement with company contribution • Parental leave & reproductive or family planning support • Mental health & wellness benefits • Generous PTO • Company recharge days • Learning & development stipend • Work from home stipend • Cell phone reimbursement • Sales incentive pay for most sales roles • Annual bonus plan for eligible non-sales roles

Lead and scale the sales content team to develop sales enablement materials and strategies that support global sales efforts and align with go-to-market priorities. | 10+ years in product marketing, sales, or content strategy with 5+ years leadership, strong SaaS sales experience, and ability to develop content impacting sales performance. | Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!Figma is looking for a Director of Sales Content & Solutions to lead and scale Figma’s sales content function. This person will play a pivotal role in enabling our global sales organization with the content, tools, and narratives they need to engage customers, differentiate Figma, and close deals effectively. You will define the content strategy that fuels sales enablement across the entire funnel—from discovery to deal close and expansion. This is a high-impact, highly collaborative leadership role that sits at the intersection of Sales, Product Marketing, Advocacy, Enablement, and GTM Strategy.This is a full time role that can be held from one of our US hubs or remotely in the United States.What you’ll do at Figma:Build and lead a high-performing sales content team responsible for playbooks, pitch decks, messaging frameworks, and sales enablement assetsDevelop and execute a comprehensive content strategy aligned with Figma’s go to market priorities and sales motions across segments and regionsPartner closely with Product Marketing, Advocacy, Enablement, and Sales Leadership to translate product value into sales-ready messaging and toolsStandardize and scale playbooks for different sales roles (e.g., AE, SDR, SE) and sales stagesEnsure consistent, on-brand messaging across all sales content and communicationsEstablish content performance metrics and continuously optimize based on feedback and sales outcomesOversee content governance, auditing, and lifecycle management to ensure accuracy and relevanceSupport sales readiness during product launches, strategic initiatives, and global campaigns—in partnership with Product Marketing and AdvocacyWe'd love to hear from you if you have:10+ years of experience in product marketing, sales or content strategy, with at least 5 years in a leadership roleProven track record of developing and scaling content that directly impacts sales performanceExperience as an Enterprise B2B SaaS salesperson or directly supporting a complex enterprise sales process (e.g. Solutions Engineering)Strong understanding of complex B2B SaaS sales cycles, with experience enabling sales teams in PLG and enterprise environmentsExcellent leadership, communication, and cross-functional collaboration skillsPassion for storytelling, audience engagement, and content that moves the needleAbility to operate at both the strategic and tactical level in a fast-paced, high-growth environmentWhile not required, it’s an added plus if you also have:Certification in Force Management Command of the Message strongly preferredAt Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Pay Transparency DisclosureIf based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.Annual Base Salary Range (SF/NY Hub):$228,000—$308,000 USDAt Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.Examples of accommodations include but are not limited to:Holding interviews in an accessible locationEnabling closed captioning on video conferencingEnsuring all written communication be compatible with screen readersChanging the mode or format of interviewsTo ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice. #J-18808-Ljbffr

Lead and scale the sales content team to develop playbooks, pitch decks, and messaging frameworks that enable global sales across all funnel stages. | 10+ years in product marketing, sales or content strategy with 5+ years leadership, experience in enterprise B2B SaaS sales or supporting complex sales, and strong collaboration and communication skills. | Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Director of Sales Content & Solutions to lead and scale Figma's sales content function. This person will play a pivotal role in enabling our global sales organization with the content, tools, and narratives they need to engage customers, differentiate Figma, and close deals effectively.You will define the content strategy that fuels sales enablement across the entire funnel-from discovery to deal close and expansion. This is a high-impact, highly collaborative leadership role that sits at the intersection of Sales, Product Marketing, Advocacy, Enablement, and GTM Strategy. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Build and lead a high-performing sales content team responsible for playbooks, pitch decks, messaging frameworks, and sales enablement assets Develop and execute a comprehensive content strategy aligned with Figma's go to market priorities and sales motions across segments and regions Partner closely with Product Marketing, Advocacy, Enablement, and Sales Leadership to translate product value into sales-ready messaging and tools Standardize and scale playbooks for different sales roles (e.g., AE, SDR, SE) and sales stages Ensure consistent, on-brand messaging across all sales content and communications Establish content performance metrics and continuously optimize based on feedback and sales outcomes Oversee content governance, auditing, and lifecycle management to ensure accuracy and relevance Support sales readiness during product launches, strategic initiatives, and global campaigns-in partnership with Product Marketing and Advocacy We'd love to hear from you if you have: 10+ years of experience in product marketing, sales or content strategy, with at least 5 years in a leadership role Proven track record of developing and scaling content that directly impacts sales performance Experience as an Enterprise B2B SaaS salesperson or directly supporting a complex enterprise sales process (e.g. Solutions Engineering) Strong understanding of complex B2B SaaS sales cycles, with experience enabling sales teams in PLG and enterprise environments Excellent leadership, communication, and cross-functional collaboration skills Passion for storytelling, audience engagement, and content that moves the needle Ability to operate at both the strategic and tactical level in a fast-paced, high-growth environment While not required, it's an added plus if you also have: Certification in Force Management Command of the Message strongly preferred At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Pay Transparency Disclosure If based in Figma's San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma's compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range (SF/NY Hub): $228,000—$308,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Develop and maintain Figma's marketing and event web platforms using modern web technologies, collaborate cross-functionally, lead projects and vendor relationships, and mentor team members. | 5+ years experience with React, Node.js, HTML, CSS, JavaScript, TypeScript, 3+ years with NextJS/Gatsby and headless CMS, QA/testing experience, knowledge of site security, cloud infrastructure, and Agile development. | Join to apply for the Web Developer role at FigmaJoin to apply for the Web Developer role at FigmaFigma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!As a Web Developer at Figma, you will play a vital role in building and maintaining our web platform. You'll be responsible for working with a multi-functional team of designers, marketers, data scientists, and engineers to develop and maintain Figma's marketing site, designsystems.com, and event sites. You will be working with a variety of modern web technologies including React, NextJS, Gatsby, Typescript, GraphQL, headless CMS (Sanity/Contentful) and other NodeJS based frameworks. Your role will also include collaborating on OKR planning, roadmapping, onboarding new team members, and leading vendor relationships.This is a full time role that can be held from one of our US hubs or remotely in the United States.What you’ll do at Figma:Be a core contributor to the back-end and front-end development, optimization, and infrastructure of the Figma marketing websiteCollaborate closely with Engineering, Growth, Brand, and SEO teams to ensure reliable, performant, accessible, and secure sitesDesign and implement scalable web architecture and systems in partnership with our Security and Infrastructure Engineering teamsAct as a bridge between the marketing web team and our security and infrastructure groups — surfacing needs, sharing context, and facilitating cross-functional improvements through implementation and thorough documentationLead projects end-to-end—maintaining timelines, stakeholder expectations, ticket triaging, and regularly presenting with teammates and leadershipParticipate in code reviews and provide feedback to other engineers on the teamMentor team members, support new hires during onboarding, and provide technical guidance to technical and non-technical collaboratorsCreate and maintain comprehensive testing strategies and make recommendations for the latest web technologies and improvementsWe'd love to hear from you if you have:5+ years of development experience using React, Node.js HTML, CSS, JavaScript and Typescript3+ years of development experience in frameworks (NextJS, Gatsby), and headless content management systems (Sanity, Contentful)Experience with QA and testing, server rendered and statically generated sitesUnderstanding of site security, database operation/management, cloud infrastructure, CI/CD strategy and deployment processesExperience with caching and web optimization techniques while using Agile development methodologiesWhile not required, it’s an added plus if you also have:Demonstrable understanding of conversion rate optimization standard methodologies, using A/B testing to achieve resultsExperience working on SEO-driven projects, localization, performance optimization & experimentationAt Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Pay Transparency DisclosureIf based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.Annual Base Salary Range (SF/NY Hub):$149,000—$288,000 USDAt Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.Examples of accommodations include but are not limited to:Holding interviews in an accessible locationEnabling closed captioning on video conferencingEnsuring all written communication be compatible with screen readersChanging the mode or format of interviewsTo ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionEngineering and Information TechnologyIndustriesDesign ServicesReferrals increase your chances of interviewing at Figma by 2xGet notified about new Web Developer jobs in San Francisco, CA.San Francisco, CA $90,000.00-$250,000.00 1 year agoSan Francisco, CA $150,000.00-$190,000.00 3 weeks agoSan Francisco, CA $165,000.00-$165,000.00 2 years agoSoftware Engineer - AI Training (Freelance, Remote)San Francisco, CA $50,000.00-$80,000.00 1 month agoSan Francisco, CA $130,000.00-$165,000.00 1 month agoSan Francisco, CA $150,000.00-$200,000.00 3 months agoFull-Stack Software Engineer (Jr/Mid level)Redwood City, CA $120,000.00-$190,000.00 1 week agoSan Francisco, CA $35.00-$40.00 1 month agoSan Francisco, CA $130,000.00-$190,000.00 10 hours agoSoftware Engineer – Frontend / Backend / FullstackSan Francisco, CA $75,000.00-$150,003.00 10 months agoSan Francisco, CA $150,000.00-$170,000.00 1 day agoSan Francisco, CA $130,000.00-$240,000.00 1 month agoSan Francisco, CA $120,000.00-$150,000.00 1 month agoSan Mateo, CA $96,442.50-$163,680.00 1 week agoSan Francisco, CA $100,000.00-$200,000.00 6 months agoSan Francisco, CA $120,000.00-$160,000.00 2 months agoSan Francisco, CA $120,000.00-$200,000.00 2 years agoSan Francisco, CA $190,000.00-$230,000.00 4 months agoSoftware Engineer, Search Quality and RankingSan Francisco, CA $160,000.00-$220,000.00 2 days agoSan Francisco, CA $140,000.00-$180,000.00 1 month agoSan Francisco, CA $140,000.00-$215,000.00 8 months agoSan Bruno, CA $125,000.00-$178,000.00 1 month agoWe’re unlocking community knowledge in a new way. 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Develop compelling narratives and content that showcase product design processes and features by collaborating with product teams and design community. | 5+ years creating product design-focused content, strong editorial skills, experience interviewing designers and technical stakeholders, and engagement with design trends. | Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web , Figma helps entire product teams brainstorm , design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—comemake with us!Figma is seeking a Content Strategist focused on Product Design to join our Story Studio team. In this role, you'll develop compelling narratives that showcase the craft, process, and impact of product design, helping us tell authentic stories that resonate with the design community. As someone who lives and breathes product design, you'll translate complex design concepts into accessible, engaging content that inspires our audience and illuminates how products take shape.This is a full-time role that can be held from one of our US hubs or remotely in the United States.What you'll do at Figma:Create compelling content that showcases product design processes, methodologies, and thinkingDevelop narratives around new product features that highlight the design decisions and user problems being solvedInterview designers, researchers, and product managers to capture authentic design perspectives and translate technical design concepts into engaging stories for various audience segmentsContribute to thought leadership on design trends, tools, and methodologies by staying deeply connected to the product design community and cultureCreate case studies that highlight innovative design work and workflowsPartner with product teams to document and share design processesMaintain an authentic design voice across our content platformsCollaborate with the broader marketing team to integrate design stories into our content strategyWe'd love to hear from you if you have:5+ years experience creating content with a focus on product design and technologyExperience working with or embedded in product design teamsStrong portfolio of design-focused writing (articles, case studies, interviews) and a deep understanding of design processes, terminology, and cultureExperience interviewing designers and technical stakeholdersStrong editorial judgment and distinctive writing voiceActive engagement with design community conversations and trendsTechnical understanding of design tools and workflowsAbility to balance design authenticity with broader content objectivesWhile it’s not required, it’s an added plus if you also have:Background as a product designer or in a design-adjacent roleExperience with design systems and component-based designUnderstanding of front-end development conceptsProficiency with design tools (Figma, Adobe Creative Suite)Technical writing experienceAt Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Pay Transparency DisclosureIf based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.Annual Base Salary Range (SF/NY Hub):$122,000 - $215,000 USDAt Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.Examples of accommodations include but are not limited to:Holding interviews in an accessible locationEnabling closed captioning on video conferencingEnsuring all written communication be compatible with screen readersChanging the mode or format of interviewsTo ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .Apply for this job*indicates a required fieldFirst Name *Last Name *Email *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileOther WebsiteWhy do you want to join Figma? *Please share 3-4 sentences on why you want to join FigmaPronouns Select...If you'd like to, please let us know your pronouns.Additional InformationAdd a cover letter or anything else you'd like to shareFrom where do you intend to work? *Please list city and state. 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If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. 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Lead and manage the New York IT support team, oversee performance metrics, handle IT projects, and collaborate cross-functionally to optimize IT operations. | 3+ years leading IT teams, 5+ years IT support experience, advanced knowledge of SaaS tools like Okta and JAMF, experience with remote and multi-office teams. | Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, IT Operations to lead our New York team. We are looking for someone with a proven record leading a technical and cross-functional team in a fast-paced environment. You will drive and execute against the team’s roadmap, handle performance management, SLA's, provide leadership with relevant metrics and serve as an escalation point for the team. This is a full time role that can be held from our New York Hub. What you’ll do at Figma: • Build a collaborative and supportive environment for the NY support team, serving as a leader not only by mentorship but also by rolling up your sleeves and supporting the team as necessary • Proactively identity and address inefficiencies and bottlenecks within the employee lifecycle (e.g. onboarding, offboarding, access requests) • Partner closely with key collaborators across the business to understand their needs and work towards common initiatives • Build and maintain dashboards showing relevant metrics (CSAT, SLAs, response / resolution time) to serve as a baseline for employee performance and overall IT performance. As a data-driven leader you’ll use these metrics to identify root causes of issues and find solutions • Ensure the procurement of hardware and software aligns within budget and forecast costs to optimize financial planning and resource allocation • Lead IT projects from conceptualization to completion involving cross departmental collaboration We'd love to hear from you if you have: • 3+ years of experience leading a team of IT professionals with a wide variety of responsibilities • 5+ years of direct IT support experience • Experience working with remote teams, multiple offices, and different time zones • Ability to partner with both technical and non-technical collaborators on a global level • Advanced knowledge on Okta, Google Workspace, Zoom, Slack, JAMF and various other SaaS tools While not required, it’s an added plus if you also have: • Experience managing vendors and or contractor workforces At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range (SF/NY Hub): $149,000—$215,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: • Holding interviews in an accessible location • Enabling closed captioning on video conferencing • Ensuring all written communication be compatible with screen readers • Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.