Fieldwire

Act as strategic advisor for enterprise accounts to drive SaaS product adoption and align platform with customer business goals. | Requires 3+ years in customer-facing SaaS managing complex enterprise accounts, preferably with construction technology background. | Who we’re looking for We are looking for an experienced Strategic Construction Success Manager to support our top enterprise accounts in a SaaS environment. This is a senior individual contributor role within the CSM team, operating in our Strategic/Enterprise motion. You bring a strong foundation in customer-facing SaaS roles (Customer Success, Implementation, Solutions/Customer Support, or similar) and can build credibility with both executive stakeholders and frontline teams (admins and end users). Background in construction and/or construction technology is strongly preferred. In this role, you’ll partner with our largest and most complex customers to drive adoption at scale, renewal readiness, and expansion—working cross-functionally to deliver sustained value. We are looking for someone proactive, highly organized, and consultative—comfortable engaging with executive sponsors when needed, and equally comfortable rolling up their sleeves with admins and end users to drive adoption in real construction environments. What you’ll be doing You will act as a strategic advisor, helping customers align Fieldwire with their business objectives. You will build a deep understanding of each customer’s organization, workflows, and success criteria. As a Fieldwire product expert and customer advocate, you will guide enterprise customers through large-scale deployments, change management, and ongoing optimization across teams, roles, and projects. As a post-sale account owner, you will partner closely with Sales, Product, Support, and Leadership to protect and grow revenue, influence product direction, and define best practices for Fieldwire’s Strategic/Enterprise customer success motion. The primary responsibilities of our next Strategic Construction Success Manager will be to: Own the success of a portfolio of top Fieldwire customers, supporting complex stakeholder structures and deployments across multiple teams and projects Build relationships with executive sponsors, customer champions, admins, and end users—earning trust through outcomes and day-to-day partnership Develop and execute customer success plans aligned to customer initiatives, operational goals, and measurable outcomes Support and lead business reviews and success check-ins, communicating value, adoption progress, risks, and opportunities to both executive stakeholders and frontline teams (admins and end users) Guide customers through deployments, workflow standardization, and change management, including end-user enablement and training at scale Work alongside GTM partners (Sales/Account Management, Solutions/Implementation, Support, and Product) to drive renewals and expansion—identifying growth opportunities and partnering with account teams to action them Monitor customer health, usage patterns, and engagement signals to proactively drive adoption and reduce risk Serve as an escalation point for Strategic/Enterprise customers, coordinating internal teams to resolve issues and improve the customer experience Represent the voice of the customer internally by sharing themes, use cases, and feedback with Product and cross-functional partners Contribute to evolving Fieldwire’s Strategic/Enterprise customer success playbooks and best practices as the program scales At Fieldwire, we’re looking for our next Strategic Construction Success Manager to have the following skills and experiences: 3+ years of experience in a customer-facing SaaS role (Customer Success, Implementation, Solutions Engineering, or similar), including ownership of renewals/adoption outcomes for complex accounts Experience supporting enterprise customers with complex, multi-stakeholder organizations Background in construction technology or direct construction experience is strongly preferred. Comfort working directly with frontline teams (admins and end users) to drive adoption through enablement, workflow alignment, and change management Strong business acumen, with the ability to tie product adoption to measurable business outcomes Experience preparing for and facilitating business reviews and success check-ins, including presenting adoption, value, risks, and next-step plans to executive stakeholders Comfort partnering with Sales/Account teams on renewals and expansion, with a customer-first mindset Excellent presentation, communication, and relationship-building skills Highly self-motivated, organized, and comfortable operating with autonomy Ability to navigate ambiguity and help build new processes in a scaling enterprise motion Strong problem-solving skills and a consultative mindset Desire to learn and grow within a dynamic, fast-paced SaaS environment Why Fieldwire? The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com. Compensation The estimated pay ranges for this role are as follows: $113,400-$138,600. The salary range represents the low and high end of the salary range for this job in the US. Minimums and Maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus which can range up to 30%. Where is the job located? This role is based remotely within the United States. -- Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

Collaborate with product and frontend teams to build features and design performant APIs. | 5+ years backend experience with Ruby on Rails and AWS, strong product sense, and communication skills. | Who we’re looking for: As a Backend Software Engineer, you'll join a small, full-stack team building tools for General Contractors to improve their daily workflow. You’ll be supporting a mix of greenfield features as well as parts of our more mature product. What you’ll be doing: · Closely working with our product team to quickly build features in an innovative new product area. · Developing seamless integrations with third-party systems, as well as weighing tradeoffs between potential third-party partners for future integrations. · Working with frontend and mobile developers to design clean, performant APIs. · Actively participating in the daily discussions with the team on technical designs, product vision, and prioritization. · Understanding and setting reasonable and attainable technical goals and milestones. You might be a good fit if you: · Have 5+ years of relevant industry experience as a backend or product engineer. · Have led multi-month projects end-to-end, from technical design through launch. · Are proficient in Ruby on Rails. · Have hands-on experience with AWS. · Have a strong product sense - you think about the user experience even when writing backend code. · Can navigate ambiguity and make sound technical decisions independently. · Communicate effectively across functions and can translate between product requirements and technical implementation. · Care deeply about code review, code quality, and testing. · Have comfort using AI tools as part of the daily workflow. · While not required, ideally have some knowledge of frontend frameworks like Angular. Even if you don’t meet all of these requirements, we encourage you to apply! Compensation: The estimated pay ranges for this role are as follows: $145,000 - $170,000 The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus, which can range up to 30%. Why Fieldwire? The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com. Where is the job located? This role is fully remote within the US or in beautiful San Francisco, CA. Our office is centrally located right off of Embarcadero Bart station. Easily accessible by all forms of public transportation. -- Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

Maintain CRM accuracy, manage lead routing and pipeline hygiene, execute marketing campaigns, ensure data quality, and drive process improvements across sales and marketing operations. | 2-4 years in sales/marketing/revenue operations, hands-on Salesforce and marketing automation experience, strong analytical and project management skills, and ability to collaborate cross-functionally. | Who We’re Looking For We are looking for a Sales & Marketing Operations Analyst to join our Revenue Operations team. This role is essential to enabling our go-to-market strategy by improving processes, optimizing systems, and ensuring that Sales and Marketing teams have the tools, data, and insights they need to perform at their best. The ideal candidate is analytical, detail-oriented, and thrives in a fast-paced, collaborative environment. You bring a strong foundation in sales and marketing operations, an eye for process improvement, systems affinity, and the ability to balance execution with strategic thinking. The primary responsibilities for our next Sales & Marketing Operations Analyst will be to: Sales Operations • Maintain CRM accuracy, including team/role updates, account structures, pricing books, and quotas. • Manage lead routing, round robin assignments, and ARR attribution. • Drive pipeline hygiene and forecasting standards • Implement/optimize Groove and Dialpad workflows, encourage proper usage and best practices, including localization. Marketing Operations • Own campaign execution in Marketo (emails, webinars, newsletters, events) • Manage onboarding, nurture flows, and localized campaigns/forms across regions. • Recommend improvements in campaign logic and reporting (MQLs, attribution) while troubleshooting data issues. Cross-Functional Revenue Operations • Ensure alignment on funnel definitions (MQL → SAL → Opportunity). • Translate system/process changes into reporting and analytics requirements. • Maintain high standards of data quality and integrity, ensuring reporting and dashboards are reliable. • Act as the connector between Sales, Marketing, Systems, and Operations to drive efficiency. • Identify bottlenecks in processes and propose scalable solutions to improve productivity. We’re Looking for Our Next Sales & Marketing Operations Analyst to Have the Following Skills and Experiences • 2-4 years of experience in Sales Operations, Marketing Operations, Revenue Operations, or a related GTM function. • Hands-on experience with Salesforce and marketing automation tools, preferably Marketo. • Familiarity with sales engagement tools (e.g., Outreach, Groove, Dialpad). • Strong analytical skills with the ability to interpret data, identify trends, and recommend actions. • Excellent project management and organizational skills, with the ability to manage multiple priorities simultaneously. • Strong communication skills, able to partner with stakeholders across Sales, Marketing, Systems, and Operations. • Proactive, solutions-oriented mindset and eagerness to drive process improvements And if You Have Any of the Following, We REALLY Want You to Apply Today! • Experience in a high-growth SaaS or technology company. • Salesforce Admin certification • Knowledge of revenue attribution models and funnel optimization best practices. • Experience building or improving lead scoring, nurturing, or campaign reporting frameworks • Experience working with international or multi-regional teams. Compensation: The estimated pay ranges for this role are as follows: $80,000 - $110,000 The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus which can range up to 20%. Why Fieldwire? Fieldwire is a construction field management software, used on over 1,000,000+ projects worldwide. We’re obsessed with improving the way teams work together. We’re building a Field Management Platform dedicated to construction teams — providing operational excellence for one of the world’s largest global industries -- $10 Trillion/year. We’re delivering a superior, easy-to-use product that’s driven by the voice of our customers. Fieldwire solves the problem of access to information and coordination of labor at a large scale for some of the largest projects in the world. The Fieldwire mobile app has a nearly five-star rating based on thousands of customer reviews. Fieldwire was venture backed by top venture capitalists and has already transformed the way thousands of companies worldwide are working together. Fieldwire was acquired by Hilti for $300M in November 2021. Where is the job located? This role is hybrid based in San Francisco or remote within the US. Our headquarters are based in San Francisco, and our office is centrally located right off of Embarcadero Bart station. -- Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

The Sales & Marketing Operations Analyst will maintain CRM accuracy, manage lead routing, and drive pipeline hygiene. They will also own campaign execution in Marketo and ensure alignment on funnel definitions across teams. | Candidates should have 2-4 years of experience in Sales Operations, Marketing Operations, or a related function, with hands-on experience in Salesforce and marketing automation tools. Strong analytical skills and project management abilities are essential for success in this role. | Who We’re Looking For We are looking for a Sales & Marketing Operations Analyst to join our Revenue Operations team. This role is essential to enabling our go-to-market strategy by improving processes, optimizing systems, and ensuring that Sales and Marketing teams have the tools, data, and insights they need to perform at their best. The ideal candidate is analytical, detail-oriented, and thrives in a fast-paced, collaborative environment. You bring a strong foundation in sales and marketing operations, an eye for process improvement, systems affinity, and the ability to balance execution with strategic thinking. What you’ll be doing The primary responsibilities for our next Sales & Marketing Operations Analyst will be to: Sales Operations Maintain CRM accuracy, including team/role updates, account structures, pricing books, and quotas. Manage lead routing, round robin assignments, and ARR attribution. Drive pipeline hygiene and forecasting standards Implement/optimize Groove and Dialpad workflows, encourage proper usage and best practices, including localization. Marketing Operations Own campaign execution in Marketo (emails, webinars, newsletters, events) Manage onboarding, nurture flows, and localized campaigns/forms across regions. Recommend improvements in campaign logic and reporting (MQLs, attribution) while troubleshooting data issues. Cross-Functional Revenue Operations Ensure alignment on funnel definitions (MQL → SAL → Opportunity). Translate system/process changes into reporting and analytics requirements. Maintain high standards of data quality and integrity, ensuring reporting and dashboards are reliable. Act as the connector between Sales, Marketing, Systems, and Operations to drive efficiency. Identify bottlenecks in processes and propose scalable solutions to improve productivity. At Fieldwire, We’re Looking for Our Next Sales & Marketing Operations Analyst to Have the Following Skills and Experiences 2-4 years of experience in Sales Operations, Marketing Operations, Revenue Operations, or a related GTM function. Hands-on experience with Salesforce and marketing automation tools, preferably Marketo. Familiarity with sales engagement tools (e.g., Outreach, Groove, Dialpad). Strong analytical skills with the ability to interpret data, identify trends, and recommend actions. Excellent project management and organizational skills, with the ability to manage multiple priorities simultaneously. Strong communication skills, able to partner with stakeholders across Sales, Marketing, Systems, and Operations. Proactive, solutions-oriented mindset and eagerness to drive process improvements And if You Have Any of the Following, We REALLY Want You to Apply Today! Experience in a high-growth SaaS or technology company. Salesforce Admin certification Knowledge of revenue attribution models and funnel optimization best practices. Experience building or improving lead scoring, nurturing, or campaign reporting frameworks Experience working with international or multi-regional teams. Compensation: The estimated pay ranges for this role are as follows: $80,000 - $110,000 The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus which can range up to 20%. Why Fieldwire? Fieldwire is a construction field management software, used on over 1,000,000+ projects worldwide. We’re obsessed with improving the way teams work together. We’re building a Field Management Platform dedicated to construction teams — providing operational excellence for one of the world’s largest global industries -- $10 Trillion/year. We’re delivering a superior, easy-to-use product that’s driven by the voice of our customers. Fieldwire solves the problem of access to information and coordination of labor at a large scale for some of the largest projects in the world. The Fieldwire mobile app has a nearly five-star rating based on thousands of customer reviews. Fieldwire was venture backed by top venture capitalists and has already transformed the way thousands of companies worldwide are working together. Fieldwire was acquired by Hilti for $300M in November 2021. Where is the job located? This role is a hybrid position based in San Francisco or remote within the US. Our headquarters is based in San Francisco and our office is centrally located right off of Embarcadero Bart station. -- Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.