FedEx Dataworks

Design, implement, and maintain scalable data platforms using cloud and on-premises technologies, collaborate with teams to meet business requirements, optimize data pipelines, and provide technical guidance. | Bachelor’s or Master’s degree with 5-7 years of experience in data platform architecture, advanced cloud and big data technology skills, solution architecture experience, and ability to lead cross-functional teams. | About FedEx Dataworks: Born out of FedEx, a pioneer that ships nearly 20 million packages a day and manages endless threads of information, FedEx Dataworks is an organization rooted in connecting the physical and digital sides of our network to meet today's needs and address tomorrow's challenges. We are creating opportunities for FedEx, our customers, and the world at large by: • Exploring and harnessing data to define and solve true problems • Removing barriers between data sets to create new avenues of insight • Building and iterating on solutions that generate value • Acting as a change agent to advance curiosity and performance At FedEx Dataworks, we are making supply chains work smarter for everyone. As a Data Platform Architect, you will be responsible for designing, implementing, and maintaining scalable and efficient data platforms to support the organization's data-driven initiatives. You will collaborate with cross-functional teams to understand business requirements, design data architectures, and implement solutions that enable efficient data processing, storage, and analysis. The role requires a deep understanding of various data technologies, cloud platforms, and data engineering best practices. Design and develop scalable, high-performance data architectures that meet the organization's requirements for data processing, storage, and analysis. Lead the implementation of data platforms using a combination of cloud-based and on-premises technologies, ensuring reliability, scalability, and security. Design and implement data integration solutions to facilitate the seamless flow of data between different systems and platforms, ensuring data consistency and accuracy. Identify performance bottlenecks in data processing pipelines and optimize platform components for improved efficiency and resource utilization. Collaborate with data engineers, data scientists, and business stakeholders to understand their requirements and provide technical guidance and support. Create documentation, best practices, and guidelines for data platform architecture and train team members on platform usage and maintenance. Requirements Bachelor’s degree or equivalent* in computer science, engineering, information systems or related field plus 7 years of experience in the job offered or 7 years of equivalent work experience in information technology or engineering environment. The employer will alternatively accept a Master’s degree in computer science, engineering, information systems or related field, plus 5 years of experience in the job offered or 5 years of equivalent work experience in information technology or engineering environment in lieu of a Bachelor's degree plus 7 years of experience. The position requires experience with: Advanced Data Engineering; Advanced Database Design/Development; Advanced Data Modeling; Advanced SQL; Azure Cloud Platform Design/Development; Advanced Unix/Linux/Shell Scripting; Advanced CI/CD and DevOps. Proficiency in designing and implementing data architectures using cloud platforms (e.g., AWS, Azure, GCP); Hands-on experience with big data technologies such as Hadoop, Spark, Kafka, etc.; Ability to lead and perform reverse engineering activities related to existing data flows and design/implement improvements; Solution architecture experience in translating business needs and vision into roadmap, project deliverables, and organizational strategies; Solid understanding of data architecture and data modeling techniques; Consensus building skills to drive alignment across cross-functional teams; Ability to adapt and maintain a positive and professional attitude to deliver scalable, secure, and compliant solutions. *Employer will accept one (1) year of directly related experience in lieu of one (1) year of education. Position can telecommute from home from any location in the U.S. FedEx Dataworks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.fedex.com.

Lead and execute product and experience strategies, manage complex initiatives, mentor team members, and align senior stakeholders to drive customer-centered solutions. | 7+ years in product management or related fields, strong analytical and leadership skills, proficiency in design and collaboration tools, and FedEx QDM or equivalent certification preferred. | About FedEx Dataworks: Born out of FedEx, a pioneer that ships nearly 20 million packages a day and manages endless threads of information, FedEx Dataworks is an organization rooted in connecting the physical and digital sides of our network to meet today's needs and address tomorrow's challenges. We are creating opportunities for FedEx, our customers, and the world at large by: • Exploring and harnessing data to define and solve true problems • Removing barriers between data sets to create new avenues of insight • Building and iterating on solutions that generate value • Acting as a change agent to advance curiosity and performance At FedEx Dataworks, we are making supply chains work smarter for everyone. Summary: With very limited supervision, this individual is responsible for: Driving development and execution of product/portfolio strategies and plans, taking into account product life cycle stage and the customer experience. Leading, development and implementation of marketing, sales and all other activities, as needed, to achieve the necessary business outcomes. Independently lead needed market, economic and competitive evaluations that affect product performance. Independently performing fact-based data analysis and interpretation to identify critical business insights. Leading completion of needed advanced data models and analytics. Independently identifying and prioritizing new features, including market analysis, business case development and driving prioritization. Leading/executing large, complex new-product development initiatives and other marketing/enterprise programs across large, cross-functional work teams. Actively coaches and mentors’ others in less senior positions. Essential Functions About the Team - Join our Enterprise Experience Architecture (EXA) team, where you will connect customer needs, business priorities, and technical systems into clear, actionable experience strategies. Whether you are at the Advisor or Principal level, you will collaborate across business, technology, and operations teams to enhance customer journeys, unlock innovation, and drive measurable business impact. This role combines customer-centered design, systems thinking, business analysis, and structured decision-making to help FedEx deliver simpler, more human, and more effective experiences. Principal Experience Architect/Product Manager Principals lead enterprise-wide experience strategy and transformation efforts that require deep technical expertise, strategic business acumen, and cross-organizational influence. You guide complex initiatives by synthesizing user, technical, and business insights into scalable experience blueprints. Your leadership fosters alignment among senior stakeholders, accelerates delivery through effective facilitation, and drives capability growth across the architect community—all while maintaining a relentless focus on customer value and operational excellence. • Lead end-to-end experience strategy for major initiatives from discovery through delivery • Align strategically with senior leaders across business, technology, and operations. • Facilitate decision-making workshops using journey mapping, root cause analysis, and prioritization frameworks • Translate customer, business, and technical insights into future-state blueprints and experience capability roadmaps • Coach Advisors and peer architects, fostering skill-building and growth across the EXA team • Bridge strategic vision and tactical delivery, ensuring experience goals are integrated into execution plans • Leading the development and maintenance of durable architecture by connecting key experience insights to customer vertical workflow strategies and alignment to business marketing teams. Advisor Experience Architect/Product Manager Advisors lead focused experience workstreams within larger programs, applying strong technical skills and growing strategic business insight. You translate user, technical, and business inputs into actionable journey maps and service blueprints that guide program delivery. Your collaborative approach fosters alignment among cross-functional teams, supports effective decision-making, and contributes to the continuous development of EXA capabilities—all while maintaining a clear commitment to delivering meaningful customer value and operational effectiveness. • * Own defined experience workstreams within larger initiatives • Develop journey maps, service blueprints, and operational overlays to inform strategy and delivery • Facilitate working sessions and support stakeholder alignment across product, technology, and operations • Contribute to strategic framing efforts such as capability assessments and maturity models • Build expertise in EXA competencies through hands-on experience and mentorship • Strengthening durable architecture of customer workflows across industry verticals through close collaboration with the customer experimentation team by drawing insights and requirements from ongoing POCs. Knowledge, Skills, and Abilities • Effective mentor, coach, and multiplier for other architects • Expert in design strategy and systems thinking, capable of producing high-fidelity, scalable experience artifacts that align with brand, business, and platform contexts. • Exceptional facilitation and communication skills to lead workshops and influence senior stakeholders effectively. • Strong analytical and critical thinking abilities to develop strategic frameworks, business cases, and maturity models supporting investment decisions. • Adept at navigating ambiguity and complex tradeoffs across technology, product, and business domains, maintaining focus on outcomes and customer experience. • Proven leadership and mentoring skills that foster team growth, collaboration, and continuous improvement. • Proficiency in advanced design and collaboration tools (Figma, Lucidchart, Miro, Airtable) to create and share complex visual frameworks. Additional Qualifications • FedEx QDM (quality driven management) certification or equivalent ISO framework Job Conditions • Final interviews will be in-person. • This role requires travel Principal: Minimum Education Bachelor's degree or equivalency in Product Marketing, Economics, Business, or related field. Minimum Experience Seven plus (7+) years’ work experience in functions focused on product management, market analysis or research, or equivalent. Superior knowledge of competitive, market and economic factors affecting product performance and ability to perform fact-based data analysis. Expert communication and presentation skills, quantitative, problem structuring & solving skills. Superior executive presence, human relations, networking and influencing skills. Strong project management and project management leadership experience. A directly related master’s degree is equivalent to two (2) years’ experience. More advanced degrees may offset experience requirements. Advisor: Minimum Education Bachelor’s degree or equivalency in Product Marketing, Economics, Business, or related field. Minimum Experience Five to Seven (5 - 7) years’ work experience in functions focused on product management, market analysis or research, or equivalent. Superior knowledge of competitive, market and economic factors affecting product performance and ability to perform fact-based data analysis. Expert communication and presentation skills, quantitative, problem structuring & solving skills. Superior executive presence, human relations, networking and influencing skills. Strong project management and project management leadership experience. A directly related master’s degree is equivalent to two (2) years’ experience. More advanced degrees may offset experience requirements. Domicile Information This position can be domiciled anywhere in the United States. The ability to work remotely within the United States may be available based on business need. Preferred Qualifications:   Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: U.S Pay Range for Principal: $120,000 to $180,000 and U.S Pay Range for Advisor: $112,800 to $169,200: Additional Details: Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by September 3, 2025. FedEx Dataworks is an Equal Opportunity Employer including, Vets/Disability. • Know Your Rights • Pay Transparency Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.fedex.com.

Lead product/portfolio strategy development and execution, manage market and competitive evaluations, drive data analysis for business insights, prioritize features, and lead cross-functional teams from discovery to delivery. | 5-8 years experience in product management or market analysis, bachelor's degree in related field, strong analytical, communication, and management skills, and ability to perform fact-based data analysis. | Takes ownership and responsibility over major development and execution of product/portfolio strategies and plans, taking into account product life cycle stage and the customer experience. Leads the development and implementation of marketing, sales and all other activities, as needed, to achieve the necessary business outcomes. Manages needed market, economic and competitive evaluations that affect product performance. Leads the creation and implementation of fact-based data analysis and interpretation to identify critical business insights. Leads completion of needed advanced data models and analytics. Identifies and prioritizes new features, including market analysis, business case development and driving prioritization. Leads and executes large, complex new product development initiatives and other marketing/enterprise programs across large, cross-functional work teams. Actively coaches and mentors a team of product management professional to achieve business outcomes and goals. Lead a cross-functional product team execution from discovery to delivery Prioritize, scope and iterate on our product needs Attain a deep understanding of our customer behavior based on qualitative and quantitative insights Build empathy for different user types through research and data to drive product experience Independently build a roadmap, and drive product requirements Leverage user research and stay up to date on UX best practices Develop deep understanding of retailer technical systems and operations to inform product strategy and development Partner with engineering to influence technical solutioning and architecture to optimize for speed and quality Identify, manage, and collaborate with stakeholders across the organization Co-manage development, monitoring, and communication of program level objectives and key results Minimum Education Bachelor's Degree/equivalent in Product Marketing, Economics, business, finance, marketing or other directly related discipline. Minimum Experience Five to eight (5-8) years directly related experience in Product Management, Market analysis, planning, research or equivalent. Knowledge of competitive, market and economic factors affecting product performance and ability to perform fact-based data analysis. Demonstrated computer skills. Strong basic management, human relations, communication, and analytical skills. More advanced degrees may offset experience requirements. Excellent business acumen, organizational awareness, human relations, and communication skills required. Knolwedge, Skills and Abilities Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement Pay: U.S. Pay Range: $10,447 /monthly - $15,670 /monthly Additional Details: Application Criteria: upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by May 16, 2025 FedEx Dataworks is an Equal Opportunity Employer including, Vets/Disability. • Know Your Rights • Pay Transparency Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.fedex.com.