Fastly

Serve as a senior technical contact and trusted advisor for customers, managing escalations and implementing Fastly's edge cloud solutions. | 8+ years in sales or technical support roles with expertise in CDN, cloud, networking protocols, scripting, and streaming media workflows. | This a Full Remote job, the offer is available from: Oklahoma (USA) Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: 2/27/26 Anticipated Posting Close Date*: 4/28/26 • Job posting may close early due to the volume of applicants. Senior Customer Solutions Engineer, Streaming Media - Mandarin Speaking Fastly is looking for a passionate and exceptional Mandarin speaking Senior Customer Solutions Engineer to be the primary technical contact and trusted advisor for Fastly customers, building long term customer relationships with a foundation of proactive and thorough assistance. This role requires the technical expertise and the focus of client driven communications to act as the primary contact for some of our largest and most critical clients. Internally within Fastly, we title this role as a Senior Cloud Engineer. A Customer Solutions Engineer (Senior Cloud Engineer) will have broad technical expertise including cloud, system, and Fastly architecture, along with scripting/software development capabilities and an advanced understanding of networking protocols (HTTP, TCP). Additional responsibilities will include working with the account management team to develop customer specific strategy, building and maintaining technical relationships across multiple key stakeholders within an account, and handling of customer escalations. Collaborating with many teams across Fastly, this role requires leveraging technical expertise, close relationships, and communication skills to help drive customer initiatives and growth, coordinate support assistance and escalations, and effectively become an extension of the customer’s teams. The Sr. CE will be responsible for the technical mentorship and advisement on deals within their vertical. What You'll Do: • As the resident Fastly architect for your customer, you are an extension of the customer’s technical team, and represent and champion the customers needs within Fastly • Develop technical relationships with multiple customer contacts to build a deep understanding of their team, infrastructure, plans, and problems they are encountering. Demonstrate an ability to present technical concepts in a streamlined manner. Display a level of comfort in working with technical devops contacts as well as various levels in the customer org. • Post sales implementation of Fastly products, such as logging endpoints, image optimization and VCL coding while documenting key aspects of the customer’s configuration for troubleshooting and engagement • Identify key challenges across an account (or internal org), sometimes before they are verbalized, and develop alternatives and solutions that balance impact and effort. Partner internally to provide a comprehensive ticket escalation and support. • Help investigate and recommend ways to improve customer implementation and utilization of Fastly’s product portfolio, partnering with Sales and Account Management. • Be your customer's champion and advocate within Fastly, responsible for tracking and reporting on the health of your customer accounts. Develops mutually beneficial solutions to customer tasks, balancing customer impact and Fastly cost/effort. • Take initiative in adopting organizational changes and sharing progress/impact with the team. Add thought leadership to the team, while engaging others to contribute. • Provide constructive feedback and coaching. Mentor new Cloud Engineers to strengthen their technical expertise as it relates to your area of specialty • Be an effective communicator. Internally represent your accounts with all levels of management including risks, new opportunities, and technical requirements • Work hands-on with CS and Sales Leaders along with internal teams and customers on any support requests or problems for assigned customers, driving escalation as necessary depending on severity. • Assist in developing strategy for and participation in regularly scheduled customer meetings on-site and by video/phone as necessary. What We're Looking For: • At least 8+ years of related experience in Pre-Sales or Post-Sales in Sales Engineering, Technical Support, Technical Account Management, or Professional Services type roles, ideally with a background in CDNs, Cloud, and/or internet infrastructure products. • Experience with • Success as a relationship builder and collaborator with amazing verbal and written communication skills. • Strong technical background and customer orientation. • Empathy and understanding of the customer. • Technical experience with: • HTTP, TCP, TLS, DNS, and other common protocols. • Scripting languages and web platforms, especially Varnish and VCL. • *nix operating systems. • Underlying internet technologies. • Clear understanding of network & system management solutions • HTTP Live Streaming (HLS & DASH) workflows • History of demonstrable organizational and project management skills Work Hours: • This position will require you to be available during core business hours. • While most duties will be performed during normal business hours, there is an occasional requirement for a flexible schedule as necessary based on customer needs. Work Location(s) & Travel Requirements: -------------------------------------------------------------------------------------------------------- This position is open to remote workers in the following preferred regions: • Pacific Timezone • Mountain Timezone • Central Timezone This position may require travel as required by your role or requested by your manager. • Capable and willing to travel for customer meetings as necessary. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: For a non-Sales role The estimated salary range for this position is $132,060 to $186,444 Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. -------------------------------------------------------------------------------------------------------- Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? For a U.S.-based role: We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days. Why Fastly? • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants. This offer from "Fastly" has been enriched by Jobgether.com and got a 82% flex score.

Create and manage sales enablement content and training materials to support the revenue organization. | 3-5 years experience in sales enablement or related roles with strong writing and video editing skills. | Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: February 25th, 2026 Anticipated Posting Close Date*: April 30th, 2026 • Job posting may close early due to the volume of applicants. Sales Enablement Content Manager Fastly is seeking a creative, execution-focused Sales Enablement Content Manager to support the development of high-impact enablement content for our revenue organization. This role is ideal for someone with 3–5 years of experience who thrives at the intersection of storytelling, learning, and multimedia production. You will design and produce engaging enablement materials—including videos, presentations, playbooks, and digital learning assets—that help sellers ramp faster and perform at their best. The ideal candidate brings strong writing skills, creativity, hands-on video editing experience, and a foundational understanding of sales enablement or revenue organizations. Experience with Highspot or similar enablement platforms is a plus. Responsibilities • Create compelling sales enablement content across formats, including videos, presentations, job aids, playbooks, and interactive learning materials • Edit high-quality training and product videos to support onboarding, product launches, and ongoing sales initiatives • Translate complex product messaging and sales processes into clear, engaging, seller-ready content • Partner with Sales Enablement, Product Marketing, Product, Marketing, and Sales leaders to gather requirements and ensure content accuracy and relevance • Maintain and update enablement assets to reflect evolving messaging, product updates, and go-to-market priorities • Ensure all materials are visually engaging, brand-aligned, and easy for sellers to consume and apply in customer conversations • Organize and manage content within Highspot, ensuring discoverability and version control • Gather feedback from sellers and managers to continuously improve content effectiveness and usability • Support content performance tracking by monitoring adoption and engagement metrics Requirements • 3–5 years of experience in sales enablement, revenue enablement, instructional design, content creation, or a related GTM role • Proven experience scripting, producing, and editing video content (experience with tools such as Adobe Premiere, Final Cut, Camtasia, or similar) • Exceptional writing, editing, and storytelling skills with strong attention to detail • Creative mindset with strong visual communication skills and an eye for design • Experience creating sales-facing content such as decks, playbooks, product guides, or training materials • Familiarity with enablement platforms such as Highspot (preferred), Seismic, Mindtickle, or similar tools • Strong organizational skills with the ability to manage multiple projects simultaneously • Collaborative, proactive, and comfortable working cross-functionally with Sales, Marketing, and Product teams • Bachelor’s degree in Marketing, Communications, Education, or related field (or equivalent experience) Work Hours This position will require you to be available during core business hours and as needed to collaborate with teams in different time zones. Work Location(s) & Travel Requirements: This position is open to the following preferred office locations - also REMOTE/HYBRID: • San Francisco, CA • Denver, CO • New York, NY Fastly currently embraces a largely hybrid model for most roles, which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary The estimated salary range for this position is $111,000.00 to $133,200.00. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 11 paid local holidays, 11 paid company wellness days. Why Fastly? • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

Design, deliver, and optimize web performance solutions for high-traffic e-commerce clients, translating technical improvements into business outcomes, and leading proof-of-concept migrations. | Over 15 years of experience in web performance, systems architecture, and optimization, with deep expertise in CDN configurations, edge compute, caching strategies, and performance metrics. | Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: 2/12/26 Anticipated Posting Close Date*: 4/31/26 *Job posting may close early due to the volume of applicants. Field CTO - Performance (e-commerce) | Remote, US Help Fastly’s e-commerce and retail customers design, implement, and optimize solutions that drive measurable business impact and help close big deals. As a key member of the go-to-market team, you’ll partner closely with Account Executives, Solution Engineers, and Customer Success to identify technical opportunities, prove the value of Fastly’s platform, and guide customers through critical buying decisions. Your work will directly influence major enterprise deals by providing technical strategy, architectural credibility, and proof through hands-on demos, prototypes, and performance outcomes. Key Responsibilities Partner in Pre-Sales and Deal Acceleration Collaborate with Account Executives to understand customer business drivers, technical challenges, and success criteria. Define and deliver technical solutions that demonstrate Fastly’s unique capabilities, helping customers visualize the “art of the possible.” Build confidence in Fastly’s platform by leading architectural discussions, running proof-of-concepts, and addressing objections that could slow or block deal progression. Quantify the impact of Fastly’s solutions using data and performance insights to show clear ROI and business value in proposals and executive meetings. Contribute to RFPs and technical responses that directly support sales opportunities. Architect and Implement Performance Solutions Design and deliver end-to-end web performance improvements using Fastly’s CDN, Compute@Edge, advanced caching, image optimization, and modern web protocols. Assess customer architectures with RUM/synthetic tooling, identifying bottlenecks and defining a data-driven improvement plan. Lead proof-of-concepts and migrations of critical workloads onto the Fastly platform. Align Performance with e-commerce & Business Strategy Act as a consultant to translate technical performance metrics into tangible business outcomes, demonstrating how faster page loads or optimized checkout flows directly impact conversion rates, cart abandonment, and customer lifetime value. Collaborate with customer engineering, product, and leadership teams to ensure performance is a key consideration throughout the development lifecycle and is aligned with their commercial objectives. Solve performance challenges unique to high-traffic ecommerce and marketplace environments, such as large product catalogs, third-party payment provider delays, dynamic content variability, and the need for personalized experiences at scale. Lead, Mentor, and Innovate with an Edge-First Mindset Provide expert guidance and mentorship to customer engineering teams on web performance best practices, helping them build a culture where performance is a shared responsibility. Lead proof-of-concepts and migrations of critical functionality to the Fastly platform, such as implementing new caching strategies or moving logic to the edge with Compute@Edge to enhance speed and resilience. Stay current with the evolution of the web platform—including browsers, protocols, and metrics like Core Web Vitals—and feed that knowledge back into Fastly's product roadmap. Thought Leadership and Community Engagement Act as a public voice and thought leader in the web performance and ecommerce communities. Speak at industry-related conferences, share expertise through blog posts, and participate in community forums to build both your personal brand and Fastly's reputation as a leader in the field. Organize or participate in community events like meetups to foster a culture of knowledge-sharing and continuous learning. Measure, Monitor, and Drive Continuous Improvement Define and monitor performance budgets and SLAs to ensure a consistently fast experience for all users. Utilize a suite of observability tools (e.g., Fastly analytics, WebPageTest, Lighthouse, RUM solutions) to measure, report, and visualize performance, using data to guide all optimization efforts. Contribute to troubleshooting performance-related incidents and participate in post-mortems to build more resilient, antifragile systems for our customers. Qualifications and Experience 15+ years of experience in web performance engineering, systems architecture, or frontend/backend optimization, with hands-on experience on large-scale, high-traffic ecommerce websites or marketplaces. Deep expertise in web performance metrics (Core Web Vitals, TTFB, rendering paths) and diagnostic tooling. Expertise in CDN configurations, VCL or edge compute logic, dynamic and static caching strategies, cache invalidation, and offloading. Familiarity with serverless and edge compute architectures is highly desired. Strong background in caching strategies, image delivery, modern protocols (HTTP/2, HTTP/3), and TLS optimization. Proven ability to connect technical improvements to business KPIs (conversion, revenue, retention). Consulting mindset with excellent communication and storytelling skills for both technical and executive audiences Who You Are You are a deep technical expert with a strategic business mindset. You don't just solve performance problems; you connect technical optimizations directly to business outcomes like conversion, retention, and revenue. You are a seasoned consultant and mentor within the e-commerce and Retail industry. You excel at communicating complex technical concepts to diverse stakeholders and have a proven ability to guide both customer and internal engineering teams toward best practices. You are a systems thinker who sees the whole picture. You understand that modern e-commerce performance is a multi-factor problem, encompassing everything from frontend rendering and third-party scripts to CDN configurations and backend infrastructure. You are driven by data and measurement. You have a hands-on approach to diagnostics, using tools like RUM and synthetics to identify bottlenecks and prove the impact of your work. You are a technology leader and innovator. You are passionate about sharing your knowledge by speaking at conferences, writing, organizing meetups, and contributing to industry-wide projects. Preferred Qualifications: Bachelor’s degree or higher in Computer Science, Engineering, Information Security, or a related field. Work Hours: This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: This position is open to Hybrid And Remote Work Locations. Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US. This position may require travel as required by your role or requested by your manager. Salary: The estimated range for On-Target Earnings for this role is $351,348 to $421,618. On-Target Earnings consists of a combination of annual base pay and sales compensation variable target. The standard pay split for this role (i.e. base pay vs. variable target %) is 75%/25%. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role is eligible to participate in Fastly’s global sales compensation plan and may participate in Fastly’s equity program. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 10 paid local holidays, 11 paid company wellness days. Why Fastly? We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

Manage technical relationships with customers, advise on security product usage, ensure successful implementation and ongoing usage, and collaborate with internal teams. | Prior cybersecurity experience, knowledge of web server platforms, scripting skills, understanding of HTTP/API security, and ability to troubleshoot software products. | Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub. We're building a more trustworthy Internet. Come join us. Posting Open Date: 8/25/25 Anticipated Posting Close Date*: 10/25/26 *Job posting may close early due to the volume of applicants. Security Technical Account Manager Fastly is looking for a Technical Account Manager focused on Fastly Security products in North America. Our Technical Account Managers focus on delivering strategic technical initiatives for our customers in coordination with our Security Solutions teams. As a TAM, you will be collaborating with Product Management, Engineering, Support, and Security Research teams to help some of our biggest clients. What You'll Do: Own the Technical relationship with assigned accounts on an ongoing basis Understand the customer’s security strategy and advise on how Fastly’s security products can help customers achieve their security goals Focus on ensuring customers are successful with Fastly’s security products, from implementation through to ongoing usage Manage project status in our project management tools Work on internal PS projects as assigned Provide training to customers What We're Looking For: Prior experience in Cybersecurity, preferably Application Security Experience with some or all the following foundational technologies: SaaS/Cloud or hybrid cloud deployments; Apache/NGINX/IIS or other web server platforms and associated Application server technologies and frameworks Unix/Linux or Windows systems administration Scripting ability with any of the following: Python, Java, Go, PHP, Unix/Linux Shell, C#, or other common Web languages Understanding of HTTP and API security best practices A creative, out of the box problem solver Ability and experience in troubleshooting software products Proficiency in English is required We’ll be super impressed if you have experience in any of these: (Optional) HTTP protocol experience. We protect all types of web servers so everything we work with will involve HTTP protocol Docker experience as it used by many of our customers Kubernetes Know-how. Kubernetes is now being used everywhere, and we always like to have more in house knowledge Knowledge of different Systems Config Management tools is very helpful Experience with AWS, Azure, or Google Cloud Work Hours: This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: This position can be hired as fully remote or hybrid office. The preferred hybrid locations for this position are: Denver, CO New York, NY Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $104,830 to $147,996. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? Why Fastly? We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

Manage technical relationships with customers, advise on security product usage, ensure successful implementation and ongoing usage, and collaborate with internal teams. | Experience in cybersecurity and application security, knowledge of cloud and web server technologies, scripting ability, understanding of HTTP/API security, and strong troubleshooting skills. | Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub. We're building a more trustworthy Internet. Come join us. Posting Open Date: 8/25/25 Anticipated Posting Close Date*: 10/25/26 • Job posting may close early due to the volume of applicants. Security Technical Account Manager Fastly is looking for a Technical Account Manager focused on Fastly Security products in North America. Our Technical Account Managers focus on delivering strategic technical initiatives for our customers in coordination with our Security Solutions teams. As a TAM, you will be collaborating with Product Management, Engineering, Support, and Security Research teams to help some of our biggest clients. What You'll Do: • Own the Technical relationship with assigned accounts on an ongoing basis • Understand the customer’s security strategy and advise on how Fastly’s security products can help customers achieve their security goals • Focus on ensuring customers are successful with Fastly’s security products, from implementation through to ongoing usage • Manage project status in our project management tools • Work on internal PS projects as assigned • Provide training to customers What We're Looking For: • Prior experience in Cybersecurity, preferably Application Security • Experience with some or all the following foundational technologies: SaaS/Cloud or hybrid cloud deployments; Apache/NGINX/IIS or other web server platforms and associated Application server technologies and frameworks • Unix/Linux or Windows systems administration • Scripting ability with any of the following: Python, Java, Go, PHP, Unix/Linux Shell, C#, or other common Web languages • Understanding of HTTP and API security best practices • A creative, out of the box problem solver • Ability and experience in troubleshooting software products • Proficiency in English is required We’ll be super impressed if you have experience in any of these: (Optional) • HTTP protocol experience. We protect all types of web servers so everything we work with will involve HTTP protocol • Docker experience as it used by many of our customers • Kubernetes Know-how. Kubernetes is now being used everywhere, and we always like to have more in house knowledge • Knowledge of different Systems Config Management tools is very helpful • Experience with AWS, Azure, or Google Cloud Work Hours: • This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: This position can be hired as fully remote or hybrid office. The preferred hybrid locations for this position are: • Denver, CO • New York, NY Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $104,830 to $147,996. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? Why Fastly? • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

Manage a distributed SRE team building automated release tooling and services, provide technical mentorship, define and prioritize roadmap features, and collaborate with engineering teams to ensure reliable and secure software deployments. | At least 8 years of hands-on platform or SRE engineering experience, 3+ years of technical leadership, experience with Linux, Go or Rust, Kubernetes, configuration management tools like Chef, and ability to lead distributed teams and multi-team projects. | Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub. We're building a more trustworthy Internet. Come join us. Posting Open Date: Aug. 15, 2025 Anticipated Posting Close Date*: Sept. 14, 2025 • Job posting may close early due to the volume of applicants. Engineering Manager, Release Engineering The Release Engineering team is responsible for software deployments and tooling development for Fastly’s CDN. We are looking for a Manager, Release Engineering, to join our team who is excited to work in a collaborative and fast-paced agile environment, is proactive, and is passionate about self-service tooling and automation. You will play a key role in expanding our platform release tooling with a goal of automation and self-service for our engineering partners. As an SRE team, you’ll work in a dynamic environment ranging from troubleshooting linux hosts to writing software that powers our self service tooling. You and your team have a unique and insightful role in the company -- and the tools you're developing will have broad engineering wide impact. What You'll Do: • Manage a distributed, on-call SRE engineering team that is building and supporting automated release tooling and services with Go, Javascript and Rust. • Support and mitigate operational toil related to release engineering on Linux-based infrastructure • Act as a teacher and coach; providing technical mentorship and being a force multiplier to the software development velocity of the team. • Provide regular feedback to engineers to ensure their professional growth. • Define and prioritize features, new projects, and research activities into regular releases. Keep the team aware of the timelines for delivery, and coordinate the process of turning user requirements into coherent designs. • Partner with engineering teams to build scalable tools and infrastructure to release software that is reliable, safe, sustainable, and secure. • Clearly communicate upward and outward to set expectations for roadmaps and deliverables with both technical and non-technical stakeholders. • Evolve practices around software deployment processes and release quality. What We're Looking For: • Significant related technical experience as a Platform or Site Reliability Engineering engineer working with low level distributed systems and infrastructure as code. Most Engineering Managers at Fastly have at least 8 years of related hands-on experience. • At least 3 years of technical leadership or team lead experience. • A pragmatic, meticulous, and empathetic leader who fosters collaboration within the team and prioritizes understanding stakeholder and end-user needs. • Ability to collaborate effectively with engineering teams and stakeholders to understand tooling needs and align on release strategies. • Experience in strategic planning and roadmapping for technical initiatives, translating business goals into actionable roadmap items. • A leader who trusts and empowers their team while maintaining the ability to engage with technical details and provide guidance when necessary. • Proven experience in leading and guiding teams through multi-month, multi-team projects from inception to successful delivery and widespread adoption. • Awareness of industry trends, tools, and best practices, with the ability to effectively evaluate their strategic value and associated costs. • Significant experience with and a preference for working with globally distributed teams • An incremental and experimental growth mindset. • Passionate about Demo’s and showcasing new features and roadmaps. We’ll be super impressed if you have experience in any of these: • Previous people and team leadership • Familiarity with tools and technologies such as Linux, Git, Jenkins, Chef, Prometheus, and Splunk • Experience with Go and/or Rust • Experience with Kubernetes, and configuration management tools like Chef. Work Hours: This position will require you to be available during core business hours aligning with the US Eastern time zone as well as occasional nights and weekends as needed for on-call escalation. Work Location(s) & Travel Requirements: This position is open to the following preferred office locations: • New York, NY • Denver, CO Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. There is a strong preference for Hybrid near a local office. However, we may be willing to consider exceptionally qualified remote candidates within the US. This position may require travel as required by your role or requested by your manager. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $195,750 to $234,864. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days. Why Fastly? • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.