Fanatics Collectibles

Manage day-to-day programming and execution of in-store screen network content aligned with marketing priorities. | 4+ years in content production or related marketing roles, strong operational skills, and vendor management experience. | About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators. About the Role Fanatics Collectibles is seeking an Associate Trade Marketing Manager to own the day-to-day programming, execution, and optimization of our in-store screen network. This role will sit within the Trade Marketing team and be responsible for ensuring screen content is current, accurate, operationally sound, and aligned with product launches, in-store priorities, and account needs. This person will serve as the central operator of the screen network - managing content intake, QA, deployment, programming logic, and vendor coordination, while partnering cross-functionally with trade marketing, creative, sales, product marketing, and account-facing teams. The ideal candidate is a highly detail-oriented executor with experience in digital signage, content operations, and cross-functional production workflows. This position reports to the Global Trade Marketing Manager. This is an in-office position (NYC or LA). What You'll Do Screen Network Programming & Execution • Own the day-to-day operation of the in-store screen network across Fanatics Collectibles locations and partner environments. • Program screen content based on release calendars, marketing priorities, store needs, and product availability. • Ensure screens are always current, accurate, and reflective of what is actually happening in-store. • Manage launch sequencing across the network, including pre-launch, launch, and post-launch content rotations. • Execute content planning that balances hero products, chase items, and more attainable products to create a compelling customer-facing experience. • Oversee multi-screen behavior and logic, including takeovers, content spreads, resets, and network consistency. Content Intake, Asset Management & QA • Manage content intake from internal and external sources, including marketing toolkits, sell sheets, product-and-packaging materials and PDP content. • Review, organize, and prepare assets for deployment across the screen network. • Conduct QA on all creative and product assets before launch to ensure accuracy, quality, formatting, and compliance with programming standards.• Identify missing or incomplete assets early and work cross-functionally to close gaps before launch windows. Cross-Functional Coordination • Partner closely with Trade Marketing, Brand Creative, Product Marketing, Sales, and Operations teams to align screen content with broader commercial priorities. • Ensure screen programming reflects the realities of the field, including inventory availability, account tiering, and assortment differences. • Adjust programming as needed to support store-specific or account-specific needs. • Maintain strong internal communication so stakeholders understand timing, requirements, and execution status for upcoming screen content. Vendor Management & Technical Coordination • Serve as the primary day-to-day contact for screen network vendors and CMS/platform partners. • Submit content requests, coordinate updates, and manage troubleshooting related to screen playback, scheduling, and system issues. • Monitor network performance and flag issues proactively to minimize downtime or content errors. • Help improve operational workflows with vendor partners over time to increase efficiency and reliability. Optimization & Continuous Improvement • Continuously evaluate the effectiveness of screen programming, workflows, and templates. • Identify opportunities to improve content operations, asset standards, deployment processes, and programming logic. • Recommend process improvements that reduce manual work, improve speed to launch, and increase accuracy across the network. • Support the development of repeatable best practices for screen programming as the network grows. • Oversee and monitor monthly budget spends What Success Looks Like • Screens are never stale, incorrect, or disconnected from current commercial priorities. • Weekly releases and major product launches are reflected seamlessly and on time. • Screen content consistently aligns with what stores carry and what customers can buy. • Cross-functional partners trust the screen network as an accurate and reliable channel. • Vendor coordination is smooth, responsive, and proactive. • Internal escalations from shops or teams are minimal due to strong execution and QA. Experience Needed • 4+ years of experience in content production, digital signage, content operations, or related execution-focused marketing roles. • Experience working in a CMS, digital signage platform, or other content programming environment. • Strong operational and project management skills, with the ability to manage multiple timelines and priorities simultaneously. • Exceptional attention to detail and a strong QA mindset. • Experience coordinating across creative, marketing, sales, and operational stakeholders. • Strong problem-solving skills and comfort working through ambiguity in fast-moving launch environments. • Ability to manage external vendors and troubleshoot execution issues with urgency and clarity. • Understanding of collectibles, retail environments, licensed products, or consumer goods is preferred. Ideal Profile • Highly detail-oriented and process-driven. • Strong executor who thrives in running systems day-to-day. • Comfortable owning recurring workflows and keeping many moving pieces organized. • Practical, reliable, and solutions-oriented. • Able to move quickly without sacrificing quality or accuracy Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers The salary range represents base pay only and does not include short-term or long-term incentive compensation. This salary range is specific to Los Angeles and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/ Los Angeles Salary Range $85,000-$110,000 USD The salary range represents base pay only and does not include short-term or long-term incentive compensation. This salary range is specific to New York City and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/ NYC Salary Range $95,000-$120,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.

Manage seller relationships and onboarding on an e-commerce platform while maintaining CRM data accuracy. | Requires 2-5 years account management experience in e-commerce or retail, bachelor's degree, HubSpot proficiency, and strong analytical skills. | About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Fanatics Collect is a global product and technology group dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, engineers, and operators obsesses over how to create the ultimate collector experience with our products: Topps.com, the direct to consumer ecommerce platform of the Topps brand, Fanatics Collect, the most trusted and dynamic collector focused marketplace, and our collector focused live shopping platforms, Fanatics Live and Voggt. We have the unique advantage of being backed by Fanatics - the world’s largest sports merchandiser, with more than 900 global sports relationships, 90+ million reachable fans, and exclusive licensing deals with the MLB, NFL, and NBA among many others - but we’re a nimble, ambitious team building products from the ground up. If you're passionate about building world class products and share our love for sports fans and collectors, Fanatics Collect offers an exciting opportunity to be part of a dynamic team creating the future of collecting. About the Role We are seeking a dynamic and detail-oriented Account Manager to manage and nurture relationships with sellers, ensuring their business needs are met while overseeing day-to-day operations. As the first point of contact for our sellers, you will play a key role in bringing Fanatics Live to life by helping sellers onboard, scale, and thrive on our platform. This role requires a deep understanding of our products, adaptability to our fast-evolving platform, and the ability to support sellers' growth through strategic messaging, product testing, and marketing initiatives. You will also be responsible for maintaining accurate seller data in our proprietary CRM system, helping assess their place within our ecosystem and determining future support needs. Responsibilities: Manage day-to-day relationships with sellers, acting as their primary point of contact. Educate sellers on best practices, tools, and strategies to help them grow on our platform. Work cross-functionally with product, engineering, marketing, and trust & safety teams to support seller growth. Monitor and manage key performance indicators (KPIs). Organize and maintain the seller CRM system, inputting relevant data points to create comprehensive seller profiles. Conduct data research on existing and potential sellers, including social, sales, and audience metrics. Become a subject matter expert on Fanatics Live, fully understanding all product features and user flows for sellers and fans. Facilitate a smooth onboarding experience for new sellers, ensuring a comfortable transition onto the platform. Act as the primary communication bridge between sellers and internal teams to ensure alignment on goals and growth strategies. Provide first-line support for seller inquiries, triaging and routing requests as needed. Conduct account auditing and analysis to identify opportunities for improvement. Support the Seller Success team in achieving departmental goals and initiatives. Qualifications: 2–5 years of experience in account management, preferably in e-commerce or retail. Bachelor’s degree or equivalent experience. Proficiency with CRM systems such as HubSpot. Strong analytical skills and experience using data analysis tools. Ability to manage customer segmentation, profiling, and targeting. Excellent written and verbal communication skills. Highly organized, detail-oriented, and capable of multitasking. Tech-savvy, with a self-starter attitude and the ability to prioritize business goals. Strong understanding of social media platforms and performance trends. Experience leading and communicating go-to-market strategies. Previous experience working with content creators is a plus. Passion for the hobby, including breaking and collectibles, is a significant advantage. Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers The salary range represents base pay only and does not include short-term or long-term incentive compensation. This salary range is specific to Los Angeles and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/ Los Angeles Salary Range $98,900—$123,050 USD The salary range represents base pay only and does not include short-term or long-term incentive compensation. This salary range is specific to New York City and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/ NYC Salary Range $107,500—$133,750 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.

Support day-to-day HR processes and employee experience in a fast-paced environment. | 1-3 years HR experience with foundational HR process knowledge and strong organizational skills. | About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators. Reporting to: Director, Human Resources Location: Sunnyvale, TX Onsite Position Schedule: Full-time Job Summary Fanatics Collectibles is seeking a detail-oriented and service-driven HR Associate to support the day-to-day execution of core HR processes and contribute to a high-quality employee experience. Reporting to the HR team, this role will act as a foundational resource for employees and managers, ensuring operational excellence, compliance, and responsiveness across HR activities. This position is best suited for an early-career HR professional looking to build capability across employee relations, HR operations, and talent processes within a fast-paced, high-growth environment. Key Responsibilities HR Operations & Service Delivery • Serve as a primary point of contact for employee inquiries, providing timely and accurate guidance on HR policies, procedures, and programs. • Support onboarding and offboarding processes, ensuring a seamless and compliant employee lifecycle experience. • Maintain accurate employee data in HR systems, including job changes, promotions, and status updates. • Assist with leave administration and benefits-related processes in coordination with People Operations. Employee Relations Support • Escalate and support resolution of employee concerns in partnership with senior HR team members. • Maintain confidentiality and professionalism when handling sensitive employee matters. • Contribute to a positive workplace environment through consistent and fair application of HR policies. HR Programs & Initiatives • Provide administrative and coordination support for performance management cycles, engagement initiatives, and recognition programs. • Assist with scheduling, documentation, and follow-ups related to talent reviews and workforce planning activities. • Support internal communications related to HR programs and policy updates. Compliance & Process Excellence • Ensure HR practices align with company policies and applicable employment laws. • Support audits and reporting requirements by maintaining organized and accurate records. • Identify opportunities for process improvement and contribute to scaling HR systems and workflows. Data & Reporting • Assist in generating basic HR reports (e.g., headcount, turnover, onboarding metrics). • Maintain trackers and dashboards to support HR team visibility into key metrics. Qualifications Required • 1–3 years of experience in Human Resources, People Operations, or a related field. • Foundational knowledge of HR processes, including onboarding, employee relations, and data management. • Strong organizational skills with attention to detail and accuracy. • Effective communication skills and a customer-service mindset. • Ability to manage multiple priorities in a dynamic, fast-paced environment. • High level of discretion and professionalism when handling confidential information. Preferred • Bachelor's degree in Human Resources, Business Administration, or related discipline. • Exposure to HRIS systems (e.g., Workday, ADP, or similar). • Interest in sports, collectibles, or digital consumer platforms. • Progress toward HR certification (PHR, SHRM-CP) is a plus. Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.