Fanatics

Provide advanced technical support, escalate complex issues, and contribute to support documentation and process improvements. | 3-4 years of technical support experience, familiarity with ITSM processes, end-user hardware support, and strong communication skills. | Overview As a Service Desk Analyst III at Fanatics Betting & Gaming (FBG), you are here to join our world-class support team. You will serve as a technical escalation point to the Tier 1 team, be responsible for in-depth analysis and resolution of complex issues related to end user hardware, software that require specialist knowledge, proprietary applications, investigating critical system failures, collaborating with developers to fix bugs, advanced security incident response, performance optimization, product customization. The ideal candidate will have a deep understanding of the company products and extensive experience in troubleshooting and analyzing trends, You will assist with Projects and onboarding activities like HW/SW configuration and distribution. You will help resolve technical issues and provide technical advisory, ensuring our internal users receive exemplary support and services. You will be responsible for meeting key metrics/KPIs and SLAs/timelines while adhering to all SOPs and guidelines. You are expected to contribute to the identification and creation of support documentation such as knowledge base articles, service advisories, user-facing guides and help improve the support process by providing feedback from observations in the daily routines. Responsibilities Provide onsite and/or remote technical support to internal users and external partners Respond to user inquiries via all support channels (e.g., Slack, Email, Jira, etc.) Gather and present support metrics and activities to management Remain current on technology and support trends Help onboard new service desk analysts and personnel Ensure trouble tickets are kept up to date in Jira as well as provide timely and accurate updates to the reporter Help maintain and update onboarding documentation and processes for new hires Help ensure that processes used by the service desk team are well-documented and communicated Triage service requests and escalate as necessary with the IT functional teams (e.g., Security, Engineering, DevOps, etc.) on major initiatives to ensure alignment of support activities across the organization. Help track, deploy and maintain detailed inventory of BetFanatics-owned computers and mobile devices in Oomnitza as it relates to joiners, leavers and lost/stolen Partner with SMEs to prepare reference material for users by drafting operation instructions and updating the company knowledge base with tech tips Report common issues identified with service partners to management for escalation Ability to work with minimal supervision (e.g., use company documentation and/or research using traditional and online resources) Must be available for on-call rotation after normal business hours and on weekends as it relates to onsite needs and/or P1 Outage support. Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team-building activities. Qualifications 3-4 years of relevant experience providing technical support in a continuous delivery environment HDI Support Center Analyst or HDI Desktop Advanced Support Technician Experience Essentials or Foundation Familiarity with Knowledge Centered Services (KCS) and ITSM processes. Solid experience maintaining end-user hardware equipment Solid technical skills, both functional and non-functional Must have professionalism, patience, and a people-first attitude Excellent communication and interpersonal skills – verbal and written You have a detailed oriented approach Positive and flexible attitude to work in a fast-paced environment and a willingness to embrace new initiatives Excellent influencing and problem-resolution skills Knowledge of Information Security best practices Experience working in a hyper-scale tech start-up is preferred Preferred but not required administrating and troubleshooting the following is: Okta, Google Workplace, Chrome OS, Jira, Confluence, Slack, MDM / MAM Solutions (e.g., JAMF, Workspace ONE, etc.) If you possess some of these skills but not all of them, we still encourage you to apply! Salary Range: $80,000 min - $120,000 max USD per year The base salary for this role is based on job-related knowledge, skills, and experience and may vary depending on the successful candidate’s geographic location. Remote employee may also be eligible for a home office setup stipend. For information about our benefits, please visit Fanatics | Benefits Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

Lead the vision, strategy, and execution of user experience design across digital products, managing a team and collaborating with cross-functional partners. | Over 10 years in UX or product design, with 5+ years leading design teams, proven ability to define and scale UX strategy, and experience working in consumer apps and with global teams. | The Director of UX Design leads the vision, strategy, and execution of user experience design across our digital products and platforms. This role balances hands-on design leadership with people management, cross-functional collaboration, and strategic influence. The Director of UX Design ensures that user needs, business goals, and technical feasibility come together to create intuitive, impactful, and scalable experiences. Key Responsibilities Define and evolve the UX vision, principles, and standards for Core Product. Translate business strategy and user insights into clear UX direction and roadmaps. Champion user-centered design and accessibility best practices at all levels of the organization. Lead, mentor, and grow a team of Product Designers Establish clear roles, career paths, and performance expectations. Foster a culture of collaboration, creativity, and continuous learning. Oversee end-to-end UX processes including research, ideation, prototyping, testing, and design delivery. Review and provide feedback on key design initiatives and deliverables. Balance user needs with business objectives, technical constraints, and timelines. Leverage qualitative and quantitative data to inform design decisions. Advocate for testing, validation, and iteration throughout the product lifecycle. Ensure design consistency, quality, and scalability through design systems and governance. Partner closely with Product, Engineering, Data, Marketing, and Customer teams. Influence product strategy by grounding decisions in user research and usability insights. Required Qualifications 10 plus; years of experience in UX, product design, or interaction design. 5 plus; years of experience leading and managing design teams. Proven ability to define and scale UX strategy in complex, cross-functional environments. Strong portfolio demonstrating user-centered design and business impact. Deep understanding of UX research methods, design systems, and accessibility standards. Excellent communication, storytelling, and stakeholder management skills. Experience working in consumer apps Background collaborating with global or distributed teams. Experience influencing executive leadership and driving organizational change. What Success Looks Like Products that are intuitive, accessible, and loved by users. A high-performing, engaged UX team with clear growth paths. Strong alignment between UX strategy, product vision, and business outcomes. Design recognized as a strategic partner across the organization. Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $200,000 to $230,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Build and lead a team of product managers to develop and execute a scalable sports betting product strategy. | 7+ years of product management experience, preferably in digital native apps, with skills in data analysis, team scaling, and cross-functional collaboration. | Overview As a Director, Product Management at Fanatics Betting & Gaming (FBG), you are here to build and scale the FBG Sportsbook product across iOS, Android, and web platforms. The Director of Product will hire and lead a team of best-in-class product managers focused on creating unique and differentiated experiences for customers. Responsibilities Own and be accountable to senior leadership for KPIs related to product and business objectives for the Sportsbook & Casino Build and lead a team of product managers, and create career pathing opportunities for product manager team members Work closely with Engineering, Data, and UI/UX teams to design and implement a best-in-class, intuitive, and scalable product from the ground-up - driven by data, user research, and competitive analysis Develop and own the product strategy and roadmap, prioritizing the features that create customer-first experiences and drive our primary KPIs Work cross-functionally across the Fanatics ecosystem to best utilize and incorporate Fanatics strategic assets into the FBG product Open to regular travel to events and other Fanatics offices for various offsite and team meetings. Qualifications 7 plus years of progressive experience as a product leader and product manager, preferably in an B2C digital native app focused product organization Preference to work in an entrepreneurial, hyper growth environment where decisions are made quickly Team-first mentality, with a willingness to do what it takes to get the job done and effectively work cross-functionally across different teams at FBG and the larger Fanatics organization Excellent communication skills, with an ability to simplify complex problems into product decisions and value propositions to senior leadership Experience in scaling and managing product teams and owning the end-to-end product lifecycle from ideation to execution and deployment Ability to collect and leverage customer data, user research, and competitive analysis at scale to inform decisions and the product roadmap Strategy side [Preferred] Passion for sports, gaming, and entertainment products that drives empathetic and thoughtful product decisions affecting customers [Preferred] Experience building entertainment products for sports fans and/or gaming consumers or a deep understanding of real-money gaming products and the sports betting and online casino industry. Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $200,000 to $230,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Own and execute the monthly revenue close process, oversee revenue share calculations, and support audits within a fast-paced, highly regulated environment. | Bachelor's degree in accounting or finance, 5-7 years of experience in revenue accounting or related finance roles, strong knowledge of US GAAP, and excellent communication skills. | Overview As a Manager, Revenue Accounting Operations at Fanatics Betting & Gaming (FBG), you are here to join our high-energy Accounting and Finance team. The Manager of Revenue Accounting Operations plays a critical role in executing and scaling revenue accounting operations, ensuring accurate close, strong controls, and audit readiness within the Accounting and Finance Department reporting to the Senior Manager, Revenue. This role has direct ownership of key revenue accounting processes, including monthly close execution, review controls, and audit coordination within a complex, highly regulated, and data-intensive environment. Our successful candidate must be a collaborative accounting professional with the background and interpersonal skills to function successfully in a high growth and fast-paced environment with excellent skills around prioritization, collaboration and influencing. Ideally, our candidate is comfortable and effective in a rapidly changing environment and will partner closely with the leaders of data, tax, treasury, legal, and FP&A, as well as a broad group of cross-functional business teams in order to provide guidance, and support well informed decisions. Our candidate will be expected to identify and resolve issues, while exercising good business judgment and risk management. This role requires strong communication skills to effectively facilitate information flow between business functions and Accounting and Finance, and to partner with senior leaders. Responsibilities Own and execute the monthly revenue close process, ensuring accuracy, timeliness, and compliance Review and oversee revenue share calculations, account reconciliations, and AR matching results Develop processes for the preparation and recording of required journal entries for certain processes Ownership of data flows and system dependencies for financial reporting Support cross-functional initiatives including new product launches, cost of revenue analysis, and ad-hoc accounting requests Analyze results and variances, identifying trends, and recommend actions Maintain process documentation and ensure SOX control readiness as the business scales Serve as revenue accounting lead for stand-alone state audits and regulatory reviews Ensure revenue accounting practices are compliant with GAAP Coordinate and manage external audit requests, including PBCs, walkthroughs, and follow-ups Provide hands-on leadership to a team of revenue accounting professionals, balancing direct execution with coaching, review, and team development Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team building activities. Qualifications Bachelor or higher degree in accounting or finance 5-7 years of experience in revenue accounting, accounting operations, or a related finance role Experience in building cross-functional relationships and partnering with senior leaders Working knowledge of US GAAP as it relates to revenue recognition and internal controls Ability to think proactively and work in a highly collaborative and fast-paced environment Desire to develop and continuously improve processes Experience handling annual audits Excellent proficiency in the use of spreadsheet programs and other software applications for financial analysis with strong analytical skills Ability to organize and prioritize tasks Must have excellent verbal and written communication skills Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $90,000 to $106,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Lead incident management and operational excellence initiatives to improve system reliability and efficiency. | Requires 7+ years of TPM experience, 10+ years working with software engineering teams, and expertise in SRE principles and cloud technologies. | Overview At Fanatics Betting & Gaming (FBG), we're not just creating a world-class sportsbook — we're building a secure, scalable, and forward-thinking platform that powers passionate sports fans everywhere. Our mission includes driving technical excellence, ensuring compliance, and delivering high-impact features that keep us ahead of the curve in a tightly regulated industry. As a Senior Staff Technical Program Manager (TPM) – SRE & Operational Excellence, you will lead our Incident Management and Operational Excellence functions, in partnership with our senior engineers. In this role, with a goal to reduce downtime, improve processes around system reliability, and move the maturity needle in our org for scaled engineering best practices. This role has a strong focus on our internal tech enablement functions and teams, with a relentless focus on helping us become as efficient as possible in modern software best practices. Responsibilities Take a context driven approach to driving technical programs by developing a deep understanding of Fanatics Betting and Gaming’s goals and desired outcomes. Drive and improve effective incident response protocols company-wide. Lead post-incident retrospectives, with an aim at teaching others how to fish, to ensure consistent root cause analysis and follow-through on all preventative actions. Build strong relationships with internal stakeholders, inside and outside of Engineering, and collaborate with leaders to prioritize technical efforts that will move forward our operational excellence and incident management programs Communicate, develop, and implement a data-driven strategy, approach, and roadmap for technical program management needs. Remain current on technology and trends in engineering. Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team building activities. Basic Qualifications 7+ years of TPM experience 10+ years of working directly w/ Software Engineering Teams Experience managing SRE or SRE-Similar programs with a goal of creating Reliability and High Availability through scale. Demonstrated knowledge of SRE principles, Operational Excellence Engineering best practices, and software development lifecycles. Excellent written and verbal communication skills, with the ability to translate complex technical issues for non-technical stakeholders. Strong technical background in cloud platforms, distributed systems, and enterprise software. Experience managing large scale development efforts using various tracking tools (ex. Confluence/Jira) Experience reviewing logs or using telemetry tooling for understanding hot spots in the system. Experience with many SDLC Methodologies Preferred Experience Experience within a scaled engineering org supporting high uptime requirement applications like finance, cloud computing, healthcare. Bonus if you’ve worked within an organization that runs multiple P&L Verticals and shared services domains (I.e. Amazon and within Amazon Music needing to utilize a shared payment services) Experience driving a Core Engineering Operational Excellence Programs, focused on continuous improvement against aggressive SLAs, SLOs, SLIs Experience in a Microservice based architecture, inclusive of the setup and utilization of pipelines enabled for a CI/CD framework Experience in a Scaled Agile organization that utilizes Scrum Methodology Comfort working in fast-paced, dynamic environments with shifting priorities. Strong analytical skills and experience with data-driven reporting and KPIs. Salary Range: $163,400 – $268,750 USD per year The base salary for this role is based on job-related knowledge, skills, and experience and may vary depending on the successful candidate’s geographic location. Remote employee may also be eligible for a home office setup stipend. For information about our benefits, please visit https://benefitsatfanatics.com/ Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply! Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Own and execute the roadmap for core ecosystem services enabling fan targeting, personalization, and communication. | Over 6 years of experience in platform, foundations, or data-heavy systems, with proven ability to build or scale event-driven, data-intensive platforms. | The Role Fanatics is building the world’s leading digital sports platform, with the Fanatics App as the front door to fandom and a growing ecosystem spanning commerce, ticketing, collectibles, content, and experiences. The Foundations team builds the core platform capabilities that enable Fanatics to better identify, understand, target, personalize, and communicate with fans across the entire ecosystem. These foundational services power growth, revenue, and engagement by connecting identity, data, segmentation, experimentation, and real-time orchestration into a cohesive fan platform. We are seeking a Senior Product Manager, Foundations to own the end-to-end roadmap for Fanatics’ shared growth and engagement infrastructure. This role is accountable for translating complex business goals into scalable, reliable, and real-time platform capabilities — spanning event instrumentation, shared segmentation services, identity, CRM activation, attribution, analytics, and experimentation. This is a highly cross-functional, hands-on role working closely with Mobile Engineering, Data & Platform Engineering, CRM/Lifecycle Marketing, Growth, Commerce, Ticketing, and Product teams across the Fanatics Ecosystem. What You’ll Do Own the Foundations Platform Roadmap Own and execute the roadmap for core ecosystem services that enable fan targeting, personalization, and communication, including: Shared segmentation services Real-time fan event ingestion and governance Identity and fan context foundations CRM, push, in-app messaging, and lifecycle execution infrastructure Attribution, experimentation, and performance reporting foundations Translate quarterly ecosystem and Growth priorities into clear product plans, sequencing, and delivery milestones across multiple teams and dependencies. Build Shared Segmentation & Fan Intelligence Services Own the vision and execution of shared segmentation as a first-class platform capability, enabling: Reusable, centrally managed segments consumed by CRM, Growth, Commerce, and Fanatics-built services. Clean integration with off-the-shelf tools (e.g., CRM, experimentation, analytics) and internal services. Segmentation that combines offline fan data with real-time fan behavior Support for both real-time and batch use cases across online and offline channels. This work requires a strong data and technical mindset, balancing flexibility, performance, reliability, and governance. Enable Real-Time, Event-Driven Fan Journeys Partner with Mobile, Data, and Platform Engineering to: Define and standardize event schemas. Address fragmented observability across surfaces Move the organization from batch-based marketing to near-real-time, event-driven orchestration. Ensure stable, performant SDK logging and event delivery across iOS, Android, and embedded web experiences. Build CRM as a Scalable Execution Layer Ensure CRM platforms are positioned as powerful execution engines, not siloed intelligence systems, by: Enabling CRM access to shared identity, segments, and real-time events. Supporting reactive, fan-intent-driven journeys triggered directly from app behavior. Ensuring deep integration with the Fanatics App for push notifications and in-product messaging. Empowering non-technical operators to independently create, manage, organize, reuse, and scale templates, journeys, and campaigns without ongoing engineering involvement. Enable Personalization, Growth & Cross-Ecosystem Value Enable Product, Growth, and Lifecycle teams to: Personalize fan communications using product-level, pricing, loyalty, FanCash, and ecosystem context. Target and suppress fans intelligently with built-in guardrails and data quality protections. Measure downstream impact across acquisition, engagement, conversion, and cross-sell between Fanatics properties. Operate as a Senior Cross-Functional Leader Act as the single product owner for Foundations initiatives spanning App, Data, CRM, Growth, and Platform teams. Write clear PRDs, technical requirements, and success metrics for complex, multi-system platform work. Drive prioritization, sequencing, and trade-offs across multiple teams with competing demands. Proactively identify and mitigate risks related to data quality, identity stitching, performance, scale, and platform constraints. Communicate clearly and credibly with senior stakeholders across Product, Engineering, Growth, and Marketing. What We’re Looking For + 6 years experience as a Product Manager owning platform, Foundations, MarTech, Growth, CRM, or data-heavy systems for consumer digital products. Proven experience building or scaling event-driven, data-intensive platforms that power personalization, lifecycle, or growth. Strong understanding of: Mobile app instrumentation and SDKs Event pipelines, schemas, and real-time data flows CRM platforms (e.g., Salesforce, Braze, XP) Attribution and measurement platforms (e.g., AppsFlyer) Analytics and data platforms (e.g., Amplitude, Snowflake, CDPs) Experience designing shared services used by multiple downstream teams and products. Comfortable operating at the intersection of product, engineering, data, and marketing. Highly structured thinker who can simplify complex systems into clear, actionable plans. Strong written and verbal communicator, able to influence senior stakeholders and align teams. Experience thriving in fast-moving, multi-team environments with direct business impact.

Leading financial modeling, performance reporting, and strategic insights for a large organization. | Extensive finance experience, advanced Excel skills, leadership in financial teams, and experience with senior management presentations. | Overview Senior Director, Strategic Finance at Fanatics Betting & Gaming (FBG), you are here to join the growing Finance team. The Director will have ownership of the long-term financial model, performance management, operational KPIs, and financial analytics across the FBG organization. Reporting directly to the SVP of Finance & Strategy, the Senior Director will serve as an integral member of the Finance leadership team, providing expertise for further growth and continuous innovation across the department. Responsibilities Primary ownership of key reporting for FBG across the business including monthly/quarterly business reviews and board meetings detailing the performance and operational progress being achieved. Develop corporate performance management, demonstrating exceptional leadership and collaborative capabilities across the organization in driving executive alignment Lead the consolidation and continuous improvement of the long term, financial model (across P&L and Balance Sheet) including target setting, structuring, maintenance and expansion for segments, reporting, data, etc. Select, establish, maintain and track operational KPIs to enable performance management, and create alignment with the long-term financial model Own total company consolidated sales and metrics reporting across teams, including establishing cross-functional metrics definitions; whilst influencing business change through insight. Proactively provide quantified insights and propose solutions to areas of risk and opportunity to influence business strategy Ad hoc financial analysis relating to key commercial projects Develop corporate performance management, demonstrating exceptional leadership and collaborative capabilities across the organization in driving executive alignment Open to regular travel to events and other Fanatics offices for various offsite and team meetings Qualifications Bachelor’s or Master’s Degree in Finance, Business, Economics, or other relevant field 12 plus years of finance experience with progressively increasing responsibility; experience in investment banking, private equity, or public multinational companies preferred. Deep experience with financial modeling, data manipulation and analytics Expert skills with Microsoft Excel Extensive experience with presentations to senior management, with extraordinary attention to detail and strong data visualization skills Adaptability and innovation with an eye for developing processes that align across multiple groups and stakeholders Experience growing and leading teams. Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $230,000 to $260,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. Remote employee may also be eligible for a home office setup stipend. For information about our benefits, please visit https://benefitsatfanatics.com/ Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Serve as a senior financial advisor to the leadership team, influencing commercial strategies and overseeing financial planning. | Extensive finance experience supporting commercial or operational teams, with deep mastery of revenue models, unit economics, and P&L management. | Overview We are seeking an experienced and strategically minded Sr.Director of Strategic Finance to serve as the senior financial partner to our Fanatics Markets leadership team. This leader will sit at the center of commercial decision-making, driving profitable growth, operational discipline, and long-term value creation across our global ecosystem. The ideal candidate combines deep financial expertise with strong commercial instincts, thrives in a fast-paced and entrepreneurial environment, and excels at building trusted relationships with senior leaders. They will act as a key advisor and thought partner to the President of Markets, helping shape strategy, unlock opportunities, and accelerate performance. Responsibilities Serve as the principal financial advisor to the Markets executive team, converting financial insights into actionable commercial strategies. Influence pricing, promotional strategy and margin optimization through rigorous analysis and market intelligence. Assess business model innovation, new market entry, and partnership opportunities; lead financial modeling, scenario planning, and risk evaluation. Oversee long-range planning, annual budgeting, and rolling forecasts for Markets, ensuring alignment with Fanatics’ broader strategic objectives. Build transparency into revenue drivers, customer behavior, unit economics, and profitability across products, channels, and regions. Establish best-in-class financial processes that support rapid commercial execution while maintaining a strong control environment. Cultivate deep, trust-based relationships across operational and commercial functions, contributing proactively to strategic discussions. Translate complex financial data into clear, compelling insights for non-finance stakeholders. Drive accountability by evaluating performance against plan, identifying improvement levers, and jointly developing corrective action plans. Act as a connective partner between Markets leadership and central finance teams, including Accounting, FP&A, Treasury, Tax, and Data & Analytics. Experience and Skills 12+ years of progressive finance experience, including senior leadership roles supporting commercial or operational teams. Background in e-commerce, gambling, crypto, marketplaces, or other fast-paced, high-complexity environments strongly preferred. Deep mastery of revenue models, unit economics, pricing mechanics, and end-to-end P&L ownership. Exceptional strategic thinking supported by strong analytical and financial modeling capabilities. Proven ability to influence senior executives as a thought partner and constructive challenger. Demonstrated leadership presence with a track record of building, developing, and motivating high-performance teams. Ability to operate effectively in dynamic, fast-growing environments and balance strategic vision with hands-on execution. Outstanding communication, collaboration, and storytelling skills. Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $230,000 to $260,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. Remote employee may also be eligible for a home office setup stipend. For information about our benefits, please visit https://benefitsatfanatics.com/ Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Providing technical support, troubleshooting, and system analysis for healthcare platforms. | Experience in support engineering, SQL, and client-facing roles, but lacks specific platform engineering skills like Kubernetes, CI/CD, and cloud infrastructure. | Overview Fanatics Betting & Gaming (FBG) is seeking a Senior Platform Engineer to join our Platform Engineering team. This role will sit in either our Runtime/Compute or the Developer Experience/CICD squad. As a Senior Platform Engineer, you will work across cloud infrastructure, Kubernetes platforms, CI/CD systems, and internal developer tooling. You will work closely with Product Engineering, Security, Infrastructure IT, and other platform teams to build, enhance, and support our developer platform. You will help define standards and best practices, and act as a force multiplier for engineering teams by improving reliability, scalability, and developer productivity. What You’ll Do Own and deliver medium-to-large platform projects from implementation through production Build and maintain internal platform services and tooling that improve developer experience and delivery velocity Partner with application teams to unblock delivery and align platform capabilities with developer needs Drive cloud cost efficiency and optimization across our cloud and infrastructure Improve operational excellence through observability, automation, and incident response Help evolve CI/CD pipelines and GitOps-based workflows Mentor junior engineers through code reviews and knowledge sharing Participate in on-call rotations and incident response What You Bring 5–7 years of experience in platform, infrastructure, DevOps, or software engineering Proficiency with Python and Java. Familiarity with Kotlin, Go a plus Deep Kubernetes and container orchestration knowledge Proven CI/CD and GitOps experience Infrastructure as Code expertise (Terraform) Strong AWS and cloud-native experience Experience operating distributed, high-availability systems Strong ownership mindset and ability to deliver defined projects independently Clear communication and strong collaboration skills A Bachelor’s degree, or professional certification, or a combination of education and experience Nice to Have Experience with internal developer platforms or tooling Exposure to regulated or high-availability environments Backend development experience (Java, Python, Go, or similar) Familiarity with observability and reliability engineering practices Working Across Regions This role works closely with engineering teams across multiple regions. Success requires clear communication, effective collaboration, and comfort working with distributed teams. Travel Expectations This role includes occasional domestic travel and periodic travel for team offsites, planning sessions, or cross-team collaboration. Why Platform Engineering at FBG Platform Engineering at FBG operates with a product-first mindset. Our mission is to empower developers with reliable, scalable, and intuitive platforms that accelerate innovation and delivery. The expected salary range for this role is based on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award. *Salary range is listed in USD; actual salary will vary based on location. *Salary Range: $121,000 - $160,000 per year (actual salary will be determined in part by a successful candidate’s geographic location). In addition to base salary, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off, and other benefits like GymPass, Pet Insurance, Family Care Benefits, and more. Remote employee may also be eligible for a home office setup stipend. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Lead complex technical and product programs, develop strategies, and collaborate with diverse teams to ensure successful outcomes. | Requires 3+ years as a Technical Program Manager, 5+ years working with software engineering teams, and experience with SDLC methodologies. | Overview As a Technical Program Manager III at Fanatics Betting & Gaming FBG, focused on our iCasino product space, you will be a vital part of a Lean TPM Organization committed to serving as force multipliers across the company. The Technical Program Manager is a technologist with experience collaborating with diverse teams to influence outcomes and uphold the highest quality standards for our customer-facing products and internal platforms. As part of our enablement function, you will support our best-in-class Engineering organization as they continue to build scalable, distributed systems that are high-quality, reliable, and inclusive by design. Responsibilities Lead complex, cross-functional technical and product programs using a context-driven approach grounded in Fanatics Betting & Gaming’s strategic goals and desired outcomes. Develop, communicate, and execute data-driven program strategies, operating models, and roadmaps to address technical program management needs. Build strong, inclusive relationships with internal stakeholders, both within and outside of Engineering, and collaborate with leaders to prioritize technical efforts while providing input on program features and capabilities. Stay current on emerging technologies, trends, and best practices across engineering disciplines. Be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team-building activities, fostering connections across diverse teams. Qualifications 3+ years of experience as a Technical Program Manager. 5+ years of direct experience working with Software Engineering teams. Proven ability to interface and communicate effectively with Development and QA teams, Product Managers, Marketing Technology, and Customer Support organizations. Demonstrated ability to leverage technical understanding for improved outcomes in planning, delivery and operational aspects of an engineering domain. Experience collaborating with cross-functional stakeholders to gather requirements and working closely with engineering teams to define, evaluate, and prioritize program scope and implementation plans, fostering an environment of inclusion and shared success. Experience managing large scale development efforts using various delivery tracking tools. Must be able to work independently with limited general supervision while managing multiple workstreams. Proven results-oriented person with a focus on delivery Thrive on turning ambiguity into clarity Experience working across multiple SDLC methodologies (Agile, Scrum, Kanban, etc.). Preferred Experience Experience with working across large tech organizations with multiple P&L Verticals and shared services domains (I.e. Amazon and within Amazon Music needing to utilize a shared payment services) Experience with microservice-based architectures and distributed systems. Experience in a Scaled Agile environment that utilizes Scrum Methodology. Comfort working in fast-paced, dynamic environments with shifting priorities. Strong analytical skills and experience with data-driven reporting and KPIs. Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply! The expected salary range for this role is based on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award. *Salary range is listed in USD; actual salary will vary based on location. *Salary Range: $121,600 - $200,000 per year (actual salary will be determined in part by a successful candidate’s geographic location). In addition to base salary, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off, and other benefits like GymPass, Pet Insurance, Family Care Benefits, and more. Remote employee may also be eligible for a home office setup stipend. Please note that visa sponsorship is not available for this position. This is a remote position. Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Lead complex cross-functional technical programs, develop strategies, and collaborate with diverse teams to achieve strategic goals. | Requires 3+ years as a TPM, 5+ years working with engineering teams, and experience with large-scale development efforts and cross-functional stakeholder engagement. | About the position As a Technical Program Manager III at Fanatics Betting & Gaming FBG, focused on our iCasino product space, you will be a vital part of a Lean TPM Organization committed to serving as force multipliers across the company. The Technical Program Manager is a technologist with experience collaborating with diverse teams to influence outcomes and uphold the highest quality standards for our customer-facing products and internal platforms. As part of our enablement function, you will support our best-in-class Engineering organization as they continue to build scalable, distributed systems that are high-quality, reliable, and inclusive by design. Responsibilities • Lead complex, cross-functional technical and product programs using a context-driven approach grounded in Fanatics Betting & Gaming’s strategic goals and desired outcomes. • Develop, communicate, and execute data-driven program strategies, operating models, and roadmaps to address technical program management needs. • Build strong, inclusive relationships with internal stakeholders, both within and outside of Engineering, and collaborate with leaders to prioritize technical efforts while providing input on program features and capabilities. • Stay current on emerging technologies, trends, and best practices across engineering disciplines. • Be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team-building activities, fostering connections across diverse teams. Requirements • 3+ years of experience as a Technical Program Manager. • 5+ years of direct experience working with Software Engineering teams. • Proven ability to interface and communicate effectively with Development and QA teams, Product Managers, Marketing Technology, and Customer Support organizations. • Demonstrated ability to leverage technical understanding for improved outcomes in planning, delivery and operational aspects of an engineering domain. • Experience collaborating with cross-functional stakeholders to gather requirements and working closely with engineering teams to define, evaluate, and prioritize program scope and implementation plans, fostering an environment of inclusion and shared success. • Experience managing large scale development efforts using various delivery tracking tools. • Must be able to work independently with limited general supervision while managing multiple workstreams. • Proven results-oriented person with a focus on delivery • Thrive on turning ambiguity into clarity • Experience working across multiple SDLC methodologies (Agile, Scrum, Kanban, etc.). Nice-to-haves • Experience with working across large tech organizations with multiple P&L Verticals and shared services domains (I.e. Amazon and within Amazon Music needing to utilize a shared payment services) • Experience with microservice-based architectures and distributed systems. • Experience in a Scaled Agile environment that utilizes Scrum Methodology. • Comfort working in fast-paced, dynamic environments with shifting priorities. • Strong analytical skills and experience with data-driven reporting and KPIs. • Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply! Benefits • This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award. • full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off, and other benefits like GymPass, Pet Insurance, Family Care Benefits, and more. • Remote employee may also be eligible for a home office setup stipend.

Support business operations by translating requirements, supporting testing, and enabling operational readiness in a technical environment. | Requires 4+ years in a technical business analyst role, experience with Salesforce, process documentation, testing, and supporting change management. | The VIP Team at Fanatics Betting & Gaming sits at the center of the company’s most strategic, high-impact work. We support a customer segment that drives a meaningful share of company revenue and demands precision, speed, and world-class execution across CRM, loyalty, acquisition, retention, and operations. We are seeking a Senior Business Analyst to serve as a critical execution and translation partner within the Technical CRM & Business Platforms team. This role supports the Business Operations organization by partnering closely with Product and Engineering to translate complex business needs into clear, testable, and scalable solutions across Salesforce and adjacent platforms. This role does not own product strategy, roadmap prioritization, or feature direction. Instead, it ensures that business intent is clearly articulated, operational requirements are well defined, and delivered solutions meet expectations once built. Operating at the intersection of business strategy, process design, and technical execution, you will support Business Operations in defining requirements, partner with Product on refinement, and drive operational readiness through testing, validation, and enablement. You will work closely with stakeholders across VIP Leadership, Strategy & Operations, Product, Engineering, Marketing, Analytics, and IT. This is a high-ownership, high-visibility role. The pace is fast, problems are often ambiguous, and expectations are high. Success comes from your ability to create structure, drive clarity, and move work forward while partnering effectively across functions. What You’ll Do 1. Business Requirements & Process Definition Partner with Business Operations and functional stakeholders to translate objectives into clear, detailed, and actionable business and operational requirements. Document process flows, system interactions, and user workflows that define current state, future state, and operational gaps. Provide Product Managers with well-structured inputs that enable efficient refinement, estimation, and delivery. Maintain alignment between business stakeholders and delivery teams by documenting assumptions, decisions, dependencies, and edge cases. 2. Delivery Support, Testing & Validation Partner with Product and Engineering throughout delivery to ensure requirements are clearly understood and operational considerations are addressed. Lead testing and validation from a business and operational perspective, including test case creation, execution, and results tracking. Coordinate and facilitate User Acceptance Testing (UAT), ensuring test scenarios reflect real-world use cases. Log, track, and help prioritize defects and gaps; validate fixes prior to release. Serve as an operational quality checkpoint to ensure delivered solutions align with intended business outcomes. 3. Enablement & Operational Readiness Develop and maintain user-facing documentation, training materials, and process guides. Lead enablement sessions, walkthroughs, and office hours to support adoption. Partner with stakeholders on rollout planning, change management, and post-launch stabilization. Capture feedback and identify opportunities for iteration and continuous improvement. 4. Cross-Functional Partnership & Execution Work closely with the Director, Technical CRM & Business Platforms to support execution against established roadmaps and priorities. Act as a day-to-day partner to Product Managers, Engineering teams, Salesforce Administrators, and Operations. Bring structure to ambiguous initiatives by organizing inputs, documenting outcomes, and keeping execution moving. Proactively surface risks, trade-offs, and gaps, along with clear recommendations. What Success Looks Like Business and operational requirements are clear, complete, and trusted by Product and Engineering partners. Product teams receive high-quality inputs that accelerate refinement and reduce rework. Releases meet business expectations with minimal surprises during UAT or launch. Business users are confident and effective using new tools and processes. Stakeholders view you as a reliable execution partner and problem-solver—not a product owner. Required Qualifications 4+ years of experience as a Business Analyst or Senior Business Analyst in a technical, systems-driven environment. Strong experience working with Salesforce (Sales Cloud; complex or highly customized implementations preferred). Proven ability to produce high-quality process flows, business requirements, and system documentation. Hands-on experience supporting testing, validation, and UAT from a business perspective. Experience training end users and supporting operational change. Comfort working with senior stakeholders and cross-functional teams. Strong analytical, organizational, and communication skills. Preferred Qualifications Experience supporting CRM, lead management, pipeline automation, or retention use cases. Familiarity with tools such as Jira, Confluence, Figma, Tableau, Snowflake, or similar. Experience in fast-paced, high-growth environments with evolving requirements. Ability to proactively identify risks, gaps, and improvement opportunities without owning product direction. Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $120,000 to $140,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Assist in budgeting, forecasting, and financial reporting to support strategic decision-making. | Bachelor’s degree in Finance or related field, 1-3+ years of financial analysis experience, strong Excel and reporting skills, understanding of financial statements. | At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. How you will make an impact: Drive the annual budget, monthly re‑forecast, and long‑range planning processes for Marketing and G&A investments in partnership with business leaders across the organization. Assist in preparing monthly, quarterly, and annual forecasts, gathering inputs from stakeholders and ensuring data accuracy and consistency. Support balance sheet (working capital) and cash flow operating plan on a regular basis to provide early visibility of changes and risks & opportunities in a concise and effective manner. Track and analyze key performance indicators (KPIs), highlighting trends and variances versus budget and forecast. Review financial results and develop clear, concise summaries and analyses of segment and consolidated performance for leadership. Prepare and maintain recurring financial reports, dashboards, and scorecards for senior management and cross‑functional partners. Assist with the preparation, maintenance, and automation of weekly, monthly, and quarterly financial and cross‑functional reports. Provide analytical support to functional teams on routine finance questions, ad‑hoc requests, and performance drivers. Conduct ad‑hoc analyses related to new initiatives, operational changes, cost optimization, or investment decisions. Partner closely with Accounting to enhance month‑end close and reporting, ensuring accurate accruals and expense allocations. Support maintenance and enhancements of planning and reporting tools (e.g., NSPB / Oracle‑based planning systems). Proactively identify opportunities to improve efficiency, automation, and quality of financial models, reporting processes, and data sources. Assist with preparing company and departmental presentations for senior leadership. What you bring to the team: Bachelor’s degree in Finance, Accounting, Economics, or a related field. 1–3+ years of financial analysis or FP&A experience, with exposure to budgeting, forecasting, G&A, CapEx, or working capital (internships and early‑career experience considered). Strong Excel and financial modeling skills; familiarity with reporting/BI tools (e.g., Power BI, Tableau) and ERP or planning systems (e.g., Oracle, SAP) preferred. Solid understanding of financial statements (P&L, balance sheet, cash flow) and basic accounting principles. Ability to analyze large data sets and synthesize insights into clear, actionable takeaways for leadership. High attention to detail, accuracy, and quality, with strong analytical and problem‑solving skills. Clear and effective written and verbal communication skills, including the ability to present financial information in a straightforward manner. Demonstrated ability to collaborate cross‑functionally, manage multiple priorities, and thrive in a fast‑paced environment. Eagerness to learn, improve processes, and grow within a dynamic finance organization. At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together. What’s in it for you: Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes. Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.

Translate business needs into clear requirements, support testing and validation, and enable operational readiness. | 4+ years of experience as a Business Analyst, strong Salesforce knowledge, experience with process flows, testing, and training. | Job Description The VIP Team at Fanatics Betting & Gaming sits at the center of the company’s most strategic, high-impact work. We support a customer segment that drives a meaningful share of company revenue and demands precision, speed, and world-class execution across CRM, loyalty, acquisition, retention, and operations. We are seeking a Senior Business Analyst to serve as a critical execution and translation partner within the Technical CRM & Business Platforms team. This role supports the Business Operations organization by partnering closely with Product and Engineering to translate complex business needs into clear, testable, and scalable solutions across Salesforce and adjacent platforms. This role does not own product strategy, roadmap prioritization, or feature direction. Instead, it ensures that business intent is clearly articulated, operational requirements are well defined, and delivered solutions meet expectations once built. Operating at the intersection of business strategy, process design, and technical execution, you will support Business Operations in defining requirements, partner with Product on refinement, and drive operational readiness through testing, validation, and enablement. You will work closely with stakeholders across VIP Leadership, Strategy & Operations, Product, Engineering, Marketing, Analytics, and IT. This is a high-ownership, high-visibility role. The pace is fast, problems are often ambiguous, and expectations are high. Success comes from your ability to create structure, drive clarity, and move work forward while partnering effectively across functions. What You’ll Do • Business Requirements & Process Definition • Partner with Business Operations and functional stakeholders to translate objectives into clear, detailed, and actionable business and operational requirements. • Document process flows, system interactions, and user workflows that define current state, future state, and operational gaps. • Provide Product Managers with well-structured inputs that enable efficient refinement, estimation, and delivery. • Maintain alignment between business stakeholders and delivery teams by documenting assumptions, decisions, dependencies, and edge cases. • Delivery Support, Testing & Validation • Partner with Product and Engineering throughout delivery to ensure requirements are clearly understood and operational considerations are addressed. • Lead testing and validation from a business and operational perspective, including test case creation, execution, and results tracking. • Coordinate and facilitate User Acceptance Testing (UAT), ensuring test scenarios reflect real-world use cases. • Log, track, and help prioritize defects and gaps; validate fixes prior to release. • Serve as an operational quality checkpoint to ensure delivered solutions align with intended business outcomes. • Enablement & Operational Readiness • Develop and maintain user-facing documentation, training materials, and process guides. • Lead enablement sessions, walkthroughs, and office hours to support adoption. • Partner with stakeholders on rollout planning, change management, and post-launch stabilization. • Capture feedback and identify opportunities for iteration and continuous improvement. • Cross-Functional Partnership & Execution • Work closely with the Director, Technical CRM & Business Platforms to support execution against established roadmaps and priorities. • Act as a day-to-day partner to Product Managers, Engineering teams, Salesforce Administrators, and Operations. • Bring structure to ambiguous initiatives by organizing inputs, documenting outcomes, and keeping execution moving. • Proactively surface risks, trade-offs, and gaps, along with clear recommendations. What Success Looks Like • Business and operational requirements are clear, complete, and trusted by Product and Engineering partners. • Product teams receive high-quality inputs that accelerate refinement and reduce rework. • Releases meet business expectations with minimal surprises during UAT or launch. • Business users are confident and effective using new tools and processes. • Stakeholders view you as a reliable execution partner and problem-solver—not a product owner. Required Qualifications • 4+ years of experience as a Business Analyst or Senior Business Analyst in a technical, systems-driven environment. • Strong experience working with Salesforce (Sales Cloud; complex or highly customized implementations preferred). • Proven ability to produce high-quality process flows, business requirements, and system documentation. • Hands-on experience supporting testing, validation, and UAT from a business perspective. • Experience training end users and supporting operational change. • Comfort working with senior stakeholders and cross-functional teams. • Strong analytical, organizational, and communication skills. Preferred Qualifications • Experience supporting CRM, lead management, pipeline automation, or retention use cases. • Familiarity with tools such as Jira, Confluence, Figma, Tableau, Snowflake, or similar. • Experience in fast-paced, high-growth environments with evolving requirements. • Ability to proactively identify risks, gaps, and improvement opportunities without owning product direction. Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $120,000 to $140,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About The Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Lead PR and influencer strategy for Fanatics Markets, building brand narrative, managing media and influencer relationships, and operating in a fast-paced, ambiguous environment. | Over 10 years of experience in PR or communications, proven media relations and crisis management skills, and fluency in sports, entertainment, and internet culture. | Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow - from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets. As Director, PR & Influencer, Markets at Fanatics Betting & Gaming (FBG), you will lead the external communications and influencer strategy for our real-money prediction and trading app, shaping how the brand shows up across media, creators, and culture. You will own the narrative and visibility of Fanatics Markets, ensuring credible and culturally relevant storytelling. Reporting to the VP, Brand Communications, you’ll partner closely with internal teams and external stakeholders to build trust, drive positive brand perception, and support long-term business growth. This is a ground-floor communications role within a fast-moving, startup-like product inside a larger ecosystem. As Fanatics Markets’ first dedicated communications hire, you will build the narrative from scratch, spotting cultural moments in real time and translating them into earned media and creator-led visibility. Success requires strong cultural instincts, speed, and comfort operating in ambiguity. The ideal candidate is equal parts cultural observer, strategic communicator, and operator; someone who spots moments early, moves decisively, and builds trust through smart, credible storytelling. Responsibilities Define and lead the PR and influencer communications strategy across Fanatics Markets, aligning messaging with FBG’s broader brand, growth, and regulatory objectives. Serve as a communications advisor to cross-functional leaders, providing counsel on narrative development and external visibility. Build and maintain relationships with top-tier media across crypto, prediction markets, sports, gaming, and lifestyle/entertainment. Identify and secure high-impact media and influencer opportunities that advance the company narrative and business priorities. Ensure messaging consistency across external PR, influencer activations, and internal communications. Oversee crisis and issues management, including drafting statements, preparing executives, and coordinating responses. Partner closely with Marketing, Legal, and other key functions to align communication efforts with business objectives. Define KPIs and reporting frameworks to measure the effectiveness of PR and influencer strategies across markets. Monitor and interpret cultural, sports, entertainment, music, and internet trends to proactively identify moments where Fanatics Markets can authentically show up in earned media and creator conversations. Operate at the intersection of PR and influencer strategy, recognizing when a moment calls for traditional media, talent partnerships, or a blended approach. Act quickly on real-time opportunities, from breaking sports moments to internet discourse, while exercising strong judgment in a regulated environment. Build foundational communications infrastructure from the ground up, including messaging, media strategy, and creator frameworks, with a startup mindset. Experience and Skills 10+ years of experience in PR or communications preferably within high-growth tech, crypto, gaming or other regulated industries. Proven experience leading media relations, executive visibility, influencer-adjacent PR, and issues/crisis management. Demonstrated ability to manage ambiguity, shifting priorities, and high-stakes communications in a fast-paced environment. Demonstrated fluency in sports, entertainment, music, and internet culture, with strong instincts for what will resonate and what won’t in the current media landscape. Experience building or scaling communications for a new product, category, or brand, where frameworks were created rather than inherited. Experience working cross-functionally and influencing senior stakeholders. Highly organized, detail-oriented, and comfortable managing multiple workstreams simultaneously. Self-starter with strong judgment and executive presence. Open to regular travel to events and other Fanatics offices for various offsite and team meetings. Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $143,000 to $206,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/

Lead external communications and influencer strategy for Fanatics Markets, shaping brand narrative and visibility. | Over 10 years of experience in PR or communications, with proven media relations, influencer engagement, and crisis management skills, preferably in high-growth tech or regulated industries. | Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow - from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets. As Director, PR & Influencer, Markets at Fanatics Betting & Gaming (FBG), you will lead the external communications and influencer strategy for our real-money prediction and trading app, shaping how the brand shows up across media, creators, and culture. You will own the narrative and visibility of Fanatics Markets, ensuring credible and culturally relevant storytelling. Reporting to the VP, Brand Communications, you’ll partner closely with internal teams and external stakeholders to build trust, drive positive brand perception, and support long-term business growth. This is a ground-floor communications role within a fast-moving, startup-like product inside a larger ecosystem. As Fanatics Markets’ first dedicated communications hire, you will build the narrative from scratch, spotting cultural moments in real time and translating them into earned media and creator-led visibility. Success requires strong cultural instincts, speed, and comfort operating in ambiguity. The ideal candidate is equal parts cultural observer, strategic communicator, and operator; someone who spots moments early, moves decisively, and builds trust through smart, credible storytelling. Responsibilities Define and lead the PR and influencer communications strategy across Fanatics Markets, aligning messaging with FBG’s broader brand, growth, and regulatory objectives. Serve as a communications advisor to cross-functional leaders, providing counsel on narrative development and external visibility. Build and maintain relationships with top-tier media across crypto, prediction markets, sports, gaming, and lifestyle/entertainment. Identify and secure high-impact media and influencer opportunities that advance the company narrative and business priorities. Ensure messaging consistency across external PR, influencer activations, and internal communications. Oversee crisis and issues management, including drafting statements, preparing executives, and coordinating responses. Partner closely with Marketing, Legal, and other key functions to align communication efforts with business objectives. Define KPIs and reporting frameworks to measure the effectiveness of PR and influencer strategies across markets. Monitor and interpret cultural, sports, entertainment, music, and internet trends to proactively identify moments where Fanatics Markets can authentically show up in earned media and creator conversations. Operate at the intersection of PR and influencer strategy, recognizing when a moment calls for traditional media, talent partnerships, or a blended approach. Act quickly on real-time opportunities, from breaking sports moments to internet discourse, while exercising strong judgment in a regulated environment. Build foundational communications infrastructure from the ground up, including messaging, media strategy, and creator frameworks, with a startup mindset. Experience and Skills 10+ years of experience in PR or communications preferably within high-growth tech, crypto, gaming or other regulated industries. Proven experience leading media relations, executive visibility, influencer-adjacent PR, and issues/crisis management. Demonstrated ability to manage ambiguity, shifting priorities, and high-stakes communications in a fast-paced environment. Demonstrated fluency in sports, entertainment, music, and internet culture, with strong instincts for what will resonate and what won’t in the current media landscape. Experience building or scaling communications for a new product, category, or brand, where frameworks were created rather than inherited. Experience working cross-functionally and influencing senior stakeholders. Highly organized, detail-oriented, and comfortable managing multiple workstreams simultaneously. Self-starter with strong judgment and executive presence. Open to regular travel to events and other Fanatics offices for various offsite and team meetings. Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $143,000 to $206,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/

Investigate and analyze fraud activities, identify patterns and systemic gaps, and collaborate on improving fraud detection strategies. | Requires 4+ years of experience in fraud, payments risk, or AML, with strong analytical and investigative skills, and familiarity with fraud detection tools and data analysis. | About the Role As a Fraud Investigator, you will play a critical role in identifying, investigating, and mitigating emerging and evolving fraud attacks across the business. This is a senior individual contributor role that operates with a high degree of autonomy and influence, supporting both team level and broader departmental fraud objectives. You will work very closely with the Fraud Compliance Manager, Fraud Operations, AML, Compliance and the Chargeback team to analyze complex fraud activity, learn from past losses, and proactively strengthen fraud detection, investigations and reporting frameworks. This role requires a deeply curious, analytical, and investigative mindset, paired with strong collaboration skills and a continuous improvement mentality. What You Will Do Fraud Investigation & Analysis Investigate new and emerging fraud attack vectors, identifying patterns, root causes and systemic gaps. Perform in depth analysis of fraudulent chargebacks to understand errors, control failures and decisioning opportunities that led to losses. Review historical fraud cases and prior incidents to extract actionable learnings and prevent recurrence. Serve as the primary point of contact for complex, high-risk and ambiguous fraud escalations, including cross-functional cases. Strategy, Reporting & Risk Health Analyze FBG fraud health metrics to identify underlying trends, anomalies and early warning indicators of potential risk. Assist leadership in optimizing fraud strategy, including recommendations related to controls, tooling, workflows and investigative methodologies. Support and advance regulatory and compliance reporting through detailed account reviews, performance analysis and investigative findings. Partner closely with Fraud Compliance, AML and Compliance teams to ensure fraud investigations meet all regulatory and documentation standards. Collaboration & Process Improvement Work cross-functionally with Fraud Operations, Chargebacks, AML, Compliance and Product/Payments partners to resolve complex fraud issues. Collaboratively suggest and drive improvements to day-to-day fraud investigations, escalation handling and team processes. Act as a subject-matter expert during fraud incidents, contributing insight, guidance, and investigative direction. Share learnings, trends, and investigative insights with leadership and peers to strengthen team capability and fraud readiness. What Skills You Bring 4+ years of relevant fraud, payments risk, or AML experience, with demonstrated exposure to complex investigations. Deep understanding of KYC, fraud withdrawal platforms and geo location tooling. Strong investigative instincts with the ability to connect disparate data points into clear fraud narratives. Proven experience analyzing chargebacks, fraud metrics and investigative outcomes to drive improvements. Ability to operate independently on complex cases while collaborating effectively across teams. Strong written and verbal communication skills, with the ability to explain complex fraud issues to diverse stakeholders. Advanced analytical skills; strong proficiency in Google Sheets and familiarity with tools such as Tableau, Sigma, Snowflake and SQL. Understanding of gaming, payments, and transaction lifecycles; online sports betting or iGaming experience strongly preferred. Demonstrated curiosity, ownership and continuous-improvement mindset. Flexibility to work in a fast-paced, evolving regulatory environment. Ability to obtain and maintain licensing in multiple jurisdictions.

Providing employment law counsel, managing claims and investigations, and developing policies and compliance programs. | Extensive employment law experience, including advising on employment issues, investigations, and policy development; legal leadership in HR-related matters. | About the Role Fanatics is seeking a Director, VIP Strategy & Operations to own three core pillars of the customer ecosystem: reinvestment strategy, flow-through strategy, and marketing and targeting strategy for the VIP Early Lifecycle, including Fast Track, Status Match, Concierge, and VIP Acquisition Operations. This role sits at the center of how customer investment decisions translate into profitable growth, ensuring that wagering activity, reinvestment, and targeting strategies are aligned to maximize long-term value. As a senior leader within the VIP organization, you will partner closely with OSB and OC reinvestment teams, Marketing, Data, Finance, and VIP leadership to design disciplined frameworks that balance growth and profitability, while building operating models that scale. Key Responsibilities Reinvestment Strategy Own the reinvestment strategy across all VIP customer segments, in partnership with the Online Sportsbook and Online Casino reinvestment teams Define reinvestment frameworks, guardrails, and prioritization logic that balance customer engagement, retention, and profitability Ensure reinvestment decisions are grounded in customer value, lifecycle stage, and expected economic return Align reinvestment strategy with broader business objectives and financial targets Flow-Through / Profitability Strategy Own the strategy for maximizing flow-through across all VIP customer segments Partner with Finance, Data, and Reinvestment teams to understand drivers of margin, reinvestment efficiency, and customer-level economics Design and monitor profitability metrics that connect wagering behavior, reinvestment, and net contribution Identify opportunities to improve flow-through through changes in targeting, reinvestment mix, customer segmentation, and lifecycle strategy Ensure leadership decisions are informed by a clear understanding of tradeoffs between growth, reinvestment, and profitability Early Lifecycle Marketing & Targeting Strategy (VIP) Own the marketing and targeting strategy for the VIP Early Lifecycle, including Fast Track, Status Match, Concierge, and VIP Acquisition Operations Define how high-potential customers are identified, segmented, and activated in early lifecycle stages Partner with Marketing, Data, and Acquisition Operations to ensure targeting strategies are data-driven, efficient, and aligned with profitability goals Ensure early lifecycle investments are structured to drive sustainable value Leadership & Team Oversight Lead and develop senior leaders responsible for executing early lifecycle programs and acquisition operations Oversee a Senior Manager focused on Fast Track Status, Match and Concierge strategy and execution Oversee a Manager responsible for VIP Acquisition Operations Set clear expectations, priorities, and performance standards across reinvestment, profitability, and early lifecycle strategy Coach and develop managers into strong operators and people leaders Strategic Planning & Executive Communication Partner with VIP leadership to define near- and long-term priorities across reinvestment, profitability, and early lifecycle growth Translate strategy into execution roadmaps, resourcing plans, and success metrics Deliver executive-ready insights and recommendations on customer economics, reinvestment efficiency, and flow-through performance Qualifications 8–12+ years of experience in strategy, operations, finance, growth, or a highly analytical commercial leadership role Proven experience owning customer economics, reinvestment strategy, or profitability frameworks in complex businesses Experience with marketing, targeting, acquisition, or lifecycle management for high-value customers preferred Exceptional executive communication and stakeholder management skills Highly analytical, structured, and decisive leader with a strong bias toward data-driven decision-making Comfortable operating in ambiguity while building clarity, systems, and durable operating models Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $190,000 to $215,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Oversee daily receiving operations, supervise staff, ensure accuracy and timeliness of inbound materials, coordinate with other departments, and maintain safety and quality standards. | 5+ years warehouse/receiving experience with 2+ years supervisory, ERP system proficiency, strong leadership and communication skills, and ability to work in a fast-paced manufacturing environment. | Job Summary JOB DESCRIPTION We are seeking a highly organized and proactive Receiving Supervisor to oversee the daily operations of the receiving department at our card manufacturing facility. This role is responsible for ensuring accurate, efficient, and timely receipt of inbound materials—including board stock, packaging supplies, and job-specific specialty items - while maintaining quality standards and inventory accuracy. The Receiving Supervisor is responsible for ensuring that all team members are properly trained and understanding the objectives to be accomplished each day. The Receiving Supervisor communicates with the Inventory Manager and the Logistics Director on a regular basis to align on departmental needs, goals, and concerns to be addressed. The Receiving Supervisor also communicates daily with representatives from other departments to ensure that material needs are met, and inter-departmental issues are addressed and quickly resolved. General Duties & Responsibilities • Supervise and coordinate the receiving of all inbound materials, components, and specialized work order products. • Inspect incoming shipments for accuracy, damage, and compliance with company standards and purchase order requirements. • Ensure timely data entry and inventory updates in the company’s ERP system. • Lead, train, and schedule receiving staff; monitor performance and enforce safety and quality procedures. • Coordinate with procurement, production, and inventory control teams to align receiving activities with production schedules. • Maintain a clean, organized, and safe receiving area in compliance with company standards. • Resolve receipt discrepancies with vendors and other internal departments. • Generate reports on receiving metrics, discrepancies, and inventory levels. • Identify and implement continuous improvement opportunities for processes, accuracy, and efficiency. • Provides updates to the Inventory Manager and Logistics Director on the overall progress of the team, discussing goals, challenges, and concerns, and working together to quickly resolve any outstanding issues. Preferred Qualifications • 5+ years of experience in warehouse/receiving operations, with at least 2 years in a supervisory role. • Experience in manufacturing or consumer goods industries; knowledge of sports trading card production a plus. • Proficiency in enterprise resource planning (ERP) systems and Microsoft Office Suite programs. • Strong leadership, communication, and problem-solving skills. • Familiarity with company production processes, including packaging, quality control, and storage requirements. • Ability to work in a fast-paced, high-pressure environment, especially during peak release cycles. • Detail oriented • A problem solver, able to troubleshoot and solve issues, and work with the team to implement solutions that will be beneficial to the overall process. • A good communicator, able to work effectively with a group of people with diverse personalities and temperaments. Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @ collectfanatics.com ). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers .

Design, build, and maintain secure, scalable CI/CD pipelines and developer tooling in Azure DevOps and GitHub Actions, automate infrastructure workflows, and ensure platform reliability and observability. | 5+ years in platform engineering or DevOps with cloud-native and infrastructure automation experience, proficiency in CI/CD pipelines, scripting (preferably .NET, Go, Python), and strong collaboration and problem-solving skills. | Overview As Fanatics Betting & Gaming (FBG) accelerates Fanatics' mission to build the ultimate digital sports platform, the Platform Engineer III role is foundational to empowering our software engineering teams. Joining OddsFactory, you’ll enhance the productivity, reliability, security, and scalability of software delivery. OddsFactory powers in‑play features at massive scale (billions of simulations/month). Today we run Windows services on Service Fabric in Azure; we’re accelerating Kubernetes + GitOps (Argo CD) and exploring dual‑cloud opportunities. In this Pipelines‑focused role, you’ll build secure, scalable CI/CD frameworks and developer tooling that streamline deployments and improve code quality. Responsibilities • Design, build, and maintain reusable CI/CD templates and workflows in Azure DevOps and GitHub Actions (YAML‑first, DRY, versioned). • Embed secure‑by‑default and Zero Trust practices in pipelines (secretless with OIDC, least privilege, policy‑as‑code, scanning). • Improve developer experience: faster feedback loops, quality gates, ephemeral/preview environments, and great documentation. • Instrument pipeline observability (Datadog or equivalent) and define SLOs (queue time, lead time, change fail rate, MTTR) to drive reliability. • Automate IaC workflows (Terraform/Terragrunt) and integrate testing, artifact/versioning, and release orchestration. • Partner with teams to onboard to golden paths; provide enablement, examples, and reference implementations. • Participate in an on-call rotation, ensuring platform stability and providing critical support for operational incidents. • Occasionally travel for essential offsite meetings, special events, or collaborative team sessions. Required Qualifications • 5+ years of experience in platform engineering, DevOps, or related infrastructure roles. • Application development experience (backend or frontend). • Practical experience in cloud-native environments (Azure preferred), infrastructure automation, and container orchestration (e.g., Kubernetes or Service Fabric). • Proficiency in Infrastructure as Code systems (Terraform, Azure Resource Manager, CloudFormation). • Proven ability to implement and maintain CI/CD release pipelines. • Experience with scripting and programming (.NET preferred; familiarity with Go, Python, PowerShell beneficial). • Knowledge of observability tooling, chaos testing, and incident management. • Strong analytical and problem-solving abilities, with the capability to closely collaborate with engineering teams. • Highly outcome-oriented, pragmatic, and capable of balancing quality with productivity. • Effective communication skills, with experience collaborating across diverse teams. • Positive, flexible attitude comfortable working in a dynamic, fast-paced environment. Preferred Qualifications • Resilience & Continuity: DR plans for CI/CD (artifact integrity, reproducible pipelines, backup runners/agents); metrics‑driven SLOs and MTTR reduction. • Traffic & Policy Plane: Service mesh‑aware rollout strategies (canary/blue‑green) coordinated via pipelines. • Packaging & Delivery: Helm/kustomize templating at scale; Argo CD progressive delivery and multi‑cluster deployments; promotion workflows (dev→staging→prod), release automation, and rollback patterns. • Secrets & Identity: Secretless builds with OIDC; External Secrets for environments; policy‑as‑code in CI/CD (signing, SBOMs, provenance, guardrails). • Familiarity or previous experience within the sports betting industry or strong interest in sports. • Experience supporting scalable, real-time, or event-driven systems. • Experience in fast-paced or start-up environments. Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply! The expected salary range for this role is based on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award. *Salary range is listed in USD; actual salary will vary based on location. *Salary Range: $108,000 - $186,000 per year (actual salary will be determined in part by a successful candidate’s geographic location). In addition to base salary, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off, and other benefits like GymPass, Pet Insurance, Family Care Benefits, and more. We’ll also give you $700 to set up your home office! Please note that visa sponsorship is not available for this position. This is a remote position; however, candidates must reside in one of the following states: AL, AZ, GA, IA, IN, KY, LA, MI, MN, MO, NE, NH, NC, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, WI, WV. Alternatively, we are open to a hybrid role based in Denver, CO.