Family Health Centers of San Diego

Manage medical billing software operations, integrate EHR and billing systems, leverage AI for billing analytics, lead coding documentation support, optimize billing workflows, and train staff. | Bachelor's in Health IT or related field, 4+ years healthcare billing or EHR experience, certifications like HIT or CPC preferred, proficiency with EHR/RCM platforms, and knowledge of billing codes and payer requirements. | Impact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff. Responsibilities: Revenue Cycle Technology Oversight • Manage the daily operations of medical billing and claims software. • Ensure real-time integration and functionality between Electronic Health Records (EHR) and billing systems. • Oversee system configuration, upgrades, and automation protocols to reduce manual processes and improve data accuracy. Data Analysis, AI, and Reporting • Leverage automation and AI tools to analyze billing trends, improve claims accuracy, and support predictive analytics for reimbursement cycles. • Develop dashboards and reports for KPIs, denials, and performance optimization. • Monitor regulatory and payer trends, specifically under FQHC billing models relevant to FHCSD. Coding Documentation & Clinical Support • Partner with providers and clinical teams to ensure documentation supports proper billing and coding. • Lead educational efforts and system training across specialties and provider levels. • Participate in internal system reviews and recommend documentation improvement practices. System Configuration & Optimization • Lead the development and maintenance of the billing and coding system tables. • Recommend and implement workflow enhancements to optimize automation and operational accuracy. • Collaborate with IT and vendors during system implementation or upgrades. Training & Cross-Functional Support • Train billing staff and clinical teams on billing system changes and AI/automation enhancements. • Serve as a central liaison between IT, Billing, and Clinical Operations. • Troubleshot billing issues tied to system behavior or documentation gaps. RCM Integration & Process Improvement • Analyze denials, rejections, and back-end reimbursement issues. • Work closely with RCM leadership on automation tools to support clean claims, real-time edits, and denial prevention. • Align technology functions with strategic revenue cycle goals within FHCSD. Requirements: • Bachelor's in Health Information Management, Healthcare IT, or related field preferred. Certifications such as HIT, CPC, CRCS, or CMRS highly preferred. • 4 years in healthcare billing, billing documentation, EHR management, or IT, with preference for FQHC and AI-integrated environments, particularly those aligned with FHCSD's infrastructure. • Proficient in EHRs and RCM platforms (e.g., Epic, NextGen, eClinicalWorks). • Familiarity with ICD-10, CPT, HCPCS, Medi-Cal, Medicare, and Managed Care billing requirements. • Experience with data analysis and AI-driven automation tools in a healthcare setting. • Traveling between sites and other locations is occasionally required. Must have a valid California driver's license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver's license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy. Rewards: • Job type: Regular Full Time. M-F 8am-5pm. • On-site Location: 100 Broadway Chula Vista, CA 91910. • Competitive Salary with Excellent Benefits • Retirement Plan with Employer Match • Paid Time Off, Extended Sick Leave and Paid Holidays • Medical/Dental/Vision/FSA/Life Insurance • Employee Discounts and Wellness Programs The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved. In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits. $68,640.00 - $89,149.00 If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)

Manage and configure Workday finance modules, troubleshoot integrations, lead release preparations, and create reports to support finance processes. | Bachelor's degree in finance-related field, 3+ years Workday finance administration experience, advanced configuration skills in multiple finance areas, project experience, and ability to work with complex issues. | Impact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff. Responsibilities: • Monitor the system for problems and identify and implement corrective and preventive measures. • Understand the overall finance/accounting setup of Workday, including overall functional usage of Workday. • Perform Workday administrative functions including business process and tenant configuration. Monitor and troubleshoot integrations and BPs supporting finance processes, determine root cause, and implement solutions. • Understand Workday security including adjusting domains and security groups. Maintain the roles (for all business functional areas) related to security groups; this includes working with functional areas to assign and change roles depending on job function. • Lead the Workday release preparation, including monitoring Workday Community for new release functionality. Coordinating with impacted business units to make required configuration/ content / reporting / integration changes. • Analyze and manage Workday releases, assess impacts including architecting, configuring, prototyping, testing, and deploying updates. • Leverage business knowledge and expertise to identify and recommend opportunities for process improvements, advise stakeholders on options, risks, and any impacts on other processes or systems. • Coordinate with finance and accounting team to understand and document business requirements and use cases, design, and configure Workday. Maintain design workbooks. • Ensure that recommendations from implementation partner fit Sees standards of minimum customization, maximum scalability. • Evaluate, communicate, and coordinate the technical impacts of Workday configuration decisions. • Build regression and acceptance test scenarios working closely with business process owners. • Responsible for owning and updating the cutover activities for project go live. • Design, configure, and test simple integrations between Workday and external systems using Enterprise Integration Builder (EIB) and other Workday tools. Support data conversion efforts for acquisitions as needed. • Report Writer & Owner: Create, maintain, and process standard and custom ad-hoc reports and dashboards, to meet business needs. Requirements: • Bachelor's degree in Finance, Accounting, Economics, or a related field. • Master's degree (MBA, MPA, or equivalent) is preferred but not required. Relevant experience in financial analysis, budgeting, and forecasting can supplement education requirements where applicable. • Traveling between sites and other locations is occasionally required. Must have a valid California driver's license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver's license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy. • 3+ years of Workday Finance administration and/or configuration experience required. • Advanced experience in Workday configuration in three or more of the following areas: Financial Accounting, Accounts Receivable, Accounts Payable, Banking, Procurement, Projects. • Knowledge about Workday business objects modules and process flows. • Experience with finance business processes and security and how to best leverage Workday to automate processes. • Project experience with gathering requirements, architecting system configuration, leading testing, and implementation. • Ability to work through complex issues and challenges and present business stakeholders with clear options for solutioning. Rewards: • Job type: Regular Full-time, Onsite M-F 8am-5pm. • Onsite Location 823 Gateway Center Way San Diego, CA 92102. • Competitive Salary with Excellent Benefits • Retirement Plan with Employer Match • Paid Time Off, Extended Sick Leave and Paid Holidays • Medical/Dental/Vision/FSA/Life Insurance • Employee Discounts and Wellness Programs The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved. In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits. 70,640.00 - 101,537.75 If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)