Express & Bonobos

Assist customers, maintain store organization, process transactions, and support sales initiatives. | High school diploma or equivalent, 0-2 years retail experience, proficiency with technology, flexible availability. | Overview About PHOENIX P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name The Avenues Responsibilities Express is seeking a Retail Sales Associate to join our team . The Sales Associate is responsible for p roviding a great in-store shopping experience for our retail customers w hile assi stin g with addit iona l tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. • Follow company policies and procedures to ensure the safety of all our associates and customers. • Assist with product launch changes according to company SOP. • Provide a Great Customer Experience • Deliver on all aspects of the customer experience model. • Process transactions quickly and accurately reducing the customers wait time. • Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management. • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. • Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications • Education: High School or Equivalent • Years of Experience: 0-2 of relevant job experience - minimum 6 months • Proficient in use of technology (iPad, registers) • Meets defined availability criteria, including nights, weekends and non-business hours • Meets physical requirements Critical Skills & Attributes • Previous retail experience preferred • Customer service skills and ability to interact with customers • Strong verbal and written communication skills specifically with customers, sales leadership team and associates • Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: • Medical, pharmacy, dental and vision coverage • 401(k) and Roth 401(k) with Company match • Merchandise discount • Paid Time Off • Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information. Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

Assist store manager in supervising store operations, recruiting, training, sales, and ensuring a positive customer experience. | 1-3 years retail experience, strong customer service and communication skills, ability to work flexible hours including nights and weekends. | Overview About PHOENIX P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Fayette Mall Responsibilities Express is seeking an Assistant Manager to join our team . The Assistant Manager a ssists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers . Key Responsibilities • Assists in developing, inspiring, and retaining top talent • Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on team work and inspiring a "one team" mentality. • Coach, teach and train Sales Associates for effective job performance. • Partner with the Store Manager to identify high performing Sales Associates to assist in their growth. • May assist in the hiring process for Sales Associates by participating in interview and providing feedback to the Store Manager. • Support the Store Manager's analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities. • Assist in overseeing all aspects of daily store operations. • Execute action plans to optimize results. • Ensure sales floor coverage in order to meet customer expectations. • Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store. • Maintain adherence to Company Policies and ensures the safety of associates and customers. • Manage the execution of the store strategy to achieve performance goals. • Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives. • Support a store's environment focused on consistently delivering a great in-store experience. • Lead by example in creating a culture of proactive customer engagement to exceed our customer's expectations. • Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs. • Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them. • Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance. • Creates a positive in-store experience through visual standards • Other essential functions may occur as directed by your supervisor Required Experience & Qualifications • Education: High School or Equivalent • Years of Experience: 1-3 of relevant job experience • Proficient in use of technology (iPad, registers) • Demonstrates strong customer service skills • Meets defined availability criteria, including nights, weekends and non-business hours • Meets physical requirements Critical Skills & Attributes • Previous retail experience preferred • Proven ability to drive sales results • Strong communication skills • Minimum of two years relevant experience • Prior sales management experience Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: • Medical, pharmacy, dental and vision coverage • 401(k) and Roth 401(k) with Company match • Merchandise discount • Paid Time Off • Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information. Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.