Expedia Group

Lead product strategy and backlog prioritization to deliver cloud-native digital solutions and enhance user experiences through collaboration with cross-functional teams. | Over 10 years of product management experience with strong Agile and technical skills, including roadmap development, user journey mapping, and data-driven decision-making, but no explicit AI/ML or identity platform experience. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Sr Product Manager, Customer Identity This role sits within Expedia’s Traveler & Partner Service Platform (TPSP) Product & Technology organization, which builds the core capabilities and experiences that power customer service across the global Expedia ecosystem. We enable travelers and partners to receive world-class support through a combination of human assistance and AI-driven service experiences. We are looking for a product leader who is passionate about secure, effortless customer servicing and has a strong vision for how identity, verification, and AI intersect to reduce customer effort and increase operational efficiency. This role focuses on driving the strategy and roadmap for customer identification and verification across all TPSP touchpoints—voice, chat, and emerging agentic AI channels. As a Senior Product Manager at Expedia, you will define and orchestrate impactful identity and verification capabilities, harmonizing innovative technology solutions with user needs to strengthen trust, safeguard customer accounts, and ensure a seamless service experience. You will mentor teams, integrate AI/ML advancements, and influence partner teams across the broader Expedia ecosystem—including the central Identity Platform—to deliver measurable improvements in identification accuracy, verification rates, and customer effort reduction. Your work will directly enable the future of agentic AI servicing, where accurate and secure identification is foundational to allowing AI agents to resolve customer needs. In this role you will: Adopt a Customer-First, Security-Forward Mindset. Approach product development with a deep understanding of traveler needs and the critical importance of trust and security in service workflows. Ensure identification and verification are frictionless, accurate, and optimized for both human agents and agentic AI experiences. Drive the Strategy and Roadmap for Customer Identification & Verification. Own the product vision and roadmap for improving caller identity recognition, multi-modal verification workflows, and intelligent authentication mechanisms. Explore AI-forward approaches—such as behavioral signals, contextual data, and LLM-aided identity decisioning—to increase identification and verification success rates. Identify, Define, and Own KPIs for Identification & Verification. Develop the KPI framework and success metrics required to measure identification and verification performance across all service entry points. You will define the right quantitative signals (e.g., ID rate, verified rate, confidence scores, deflection, containment impact), build dashboards in partnership with analytics and engineering teams, and ensure the business has clear visibility into trends, risks, and opportunities. You will own the continuous improvement loop powered by these metrics. Strategically Partner Across Expedia’s Identity & Customer Service Ecosystem. Collaborate closely with the central Identity Platform team to leverage existing capabilities, identify gaps, shape platform enhancements, and jointly deliver a cohesive identity strategy. Partner with engineering, operations, experience design, data science, and security/privacy teams to deliver high-impact solutions. Enable Secure, Efficient AI-Driven Customer Service. Define how identification and verification must evolve for agentic AI experiences. Develop methods that allow AI agents to securely identify customers, conduct verification, and adapt authentication steps dynamically based on risk level, channel, and context. Stakeholder Engagement & Change Leadership. Work extensively with customer service, engineering, product, operations, and incident/security teams to align on priorities, identify short-term levers, and build long-term capabilities that improve service outcomes, reduce fraud, and reduce customer effort. Experience and Qualifications: Bachelor’s, Master’s, or equivalent related professional experience (8+ years for Bachelor’s, 6+ years for Master’s). Proven experience managing AI-forward or ML-enabled products, ideally in identity, authentication, risk, fraud, customer service, or adjacent domains. Experience with identity platforms, authentication technologies (MFA, device intelligence, behavioral analytics), or security/privacy best practices is a strong plus. Demonstrated success creating a comprehensive product vision and roadmap aligned to measurable outcomes and KPIs. Experience defining product metrics, shaping KPI frameworks, building dashboards, and driving decision-making through data. Strong ability to tell clear, compelling, data-driven stories that influence prioritization, technology investments, and stakeholder alignment. Skilled in storytelling, persuasion, negotiation, conflict resolution, and driving organizational alignment across complex landscapes. Experience participating in engineering and architecture review processes to ensure scalable solutions aligned with long-term product vision. Ability to manage complex stakeholder environments, balancing diverse priorities to deliver successful product outcomes. Strong UX sensibility and attention to detail, especially in designing frictionless and secure verification flows. Experience in the airline or travel industry is a plus. #LI-MC1 The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. For more information, visit www.expediagroup.com. Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.

Lead strategic product initiatives, collaborate cross-functionally, and drive product delivery aligned with business goals. | Over 10 years of product management experience with expertise in data-driven decision making, cross-functional collaboration, and technical product delivery. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Senior Product Strategy Manager Introduction to the Team: Expedia's Product Division’s Product Strategy team is looking for a Senior Product Manager to help us deliver amazing experiences to our travelers & craft our strategy for the future. Do you want to help people go places? Come travel with us! In this role, you won’t just shape strategy from the sidelines, you will operate as a product manager on some of Expedia’s most important bets. You’ll own highly strategic problem spaces: clarifying which customers we’re serving, deeply understanding their needs, framing the problems to solve, and defining how our products and experiences should evolve to meet those needs. You will bring together the product management craft - customer problem and needs discovery, opportunity framing, product intuition, and solution design - with a strong strategy skill set - problem framing, data and competitive analysis, opportunity sizing, and senior executive communications - to influence where we invest, what we build, and how we win. Sitting within the Product organization, our Product Strategy team partners with Product & Technology leaders to shape the future of all our traveler- and partner-facing experiences (our apps and websites across Expedia, Hotels.com, Vrbo, and more). The Product Strategy team works with local and global teams to set strategy and drive it into action. You will lead company-wide strategic product initiatives, collaborating closely with senior leaders across Product, Technology, Planning, Product Marketing, Business, Marketing, Analytics, and Finance. We will help you grow as a strategist, product manager, problem solver, relationship builder, and communicator with the skills to drive complex, cross-functional product work from insight to execution. In this role, you will: Lead the development and execution of strategic product initiatives spanning Expedia Group’s traveler- and partner-facing experiences, leveraging data and market insights. Identify and define innovative opportunities to enhance customer experiences and drive measurable business growth across multiple brands and platforms. Collaborate closely with senior leaders across Product, Technology, Analytics, Finance, and Marketing, building consensus and driving alignment on complex, high-impact projects. Synthesize technology trends, competitive intelligence, and internal data to inform and refine long-term product strategies and roadmaps. Structure and solve ambiguous problems, communicating tradeoffs and recommendations to executive audiences through compelling storytelling and data-driven presentations. Safely integrate and operate AI/ML-enabled solutions that improve outcomes, demonstrating familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products. Minimum Qualifications: Bachelor’s degree in a relevant field or equivalent related professional experience. 8+ years of experience in product management, strategy, or equivalent roles within ecommerce, technology, or travel sectors. Proven ability to own complex product and strategy initiatives, driving cross-functional execution and stakeholder alignment at the organizational level. Demonstrated expertise in data analysis, business case development, and executive-level communication, both written and verbal. Strong technical aptitude with the ability to deeply understand product and technology domains and safely integrate AI/ML-enabled solutions. Preferred Qualifications: Experience delivering product strategies and roadmaps that have achieved scaled adoption in global, matrixed environments. Advanced skill in structuring and solving ambiguous business problems and aligning diverse executive stakeholders toward shared objectives. Track record of leveraging data, competitive market analysis, and financial modeling to inform product decisions at scale. Demonstrated leadership in synthesizing technology trends, including AI/ML advancements, to shape long-term product vision and execution. Demonstrated experience taking products from concept to scaled adoption. The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Chicago is $161,000.00 to $225,500.00. Employees in this role have the potential to increase their pay up to $257,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. For more information, visit www.expediagroup.com. Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.

Lead product backlog prioritization and roadmap management to deliver cloud-native digital solutions enhancing user experience and business outcomes. | Over 10 years of product management experience with expertise in Agile methodologies, digital transformation, and cross-functional collaboration, but limited evidence of Staff/Principal level leadership or AI-driven personalization experience. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Principal Product Manager, Self-Service We are looking for a Principal Product Manager, Self-Service to lead the end-to-end product strategy for post-booking and self-service experiences across all product lines and brands. This leader will define how Expedia becomes known for stress-free, confidence-inspiring trip management that gives travelers maximum flexibility and control after they book, while materially improving self-service rate, reducing human agent contacts, and increasing long-term repeat behavior and loyalty. You will build and evolve a platform that routes every traveler to the best place for their post-booking need and guarantees a unified, max-flex experience across every trip item—meeting or exceeding what they’d get via direct channels and competitors. You will leverage AI-powered personalization, deep travel knowledge, and customer-centric policies to proactively anticipate needs, surface the right options at the right time, and make changes, cancellations, upgrades, and add-ons effortless. In this highly visible role, you will partner across product, design, data, AI/ML, and global customer operations to turn service excellence into a durable competitive advantage in an AI-first world. You will ensure our self-service and post-booking platform is flexible, state-aware, and adaptive across web, app, virtual agent, and voice channels—so that travelers always know what to do next, feel supported end-to-end, and choose Expedia again and again. In this Role, You Will: Translate company goals into an outcome-driven roadmap focused on experience, cost-to-serve, and loyalty. Drive measurable improvements in self-service adoption, contact reduction, and key metrics like resolution time and repeat booking behavior. Prioritize high-impact journeys (e.g., change/cancel, refunds, disruptions) and systematically shift demand from human to self-service. Coordinate execution across brands and lines of business, creating scalable patterns and platforms while enabling brand-specific experiences. Partner with design, research, and AI/ML teams to deliver simple, transparent, mobile-first experiences and intelligent automation. Blend self-service, virtual agent, and human support to maximize resolution, satisfaction, and efficiency. Act as the single-threaded leader for self-service, influencing senior leadership and aligning cross-functional priorities. Mentor product managers and elevate practices in discovery, experimentation, and outcome-driven road mapping. Foster a culture of continuous improvement, customer-centricity, and operational excellence. Minimum Qualifications: 10+ years of product management experience, including several years at Staff/Principal (or equivalent) level. Proven track record leading complex, cross-functional initiatives and owning portfolios end-to-end. Deep experience building self-service, support, or post-purchase experiences at scale. Strong understanding of contact drivers, operations models, and cost-to-serve dynamics. Demonstrated success improving key metrics (e.g., self-service rate, contact propensity, NPS, retention). Exceptional problem-solving and systems thinking skills; ability to structure ambiguity and deliver durable solutions. Excellent communication and influence skills, including experience engaging VP+ stakeholders. Customer-centric and data-driven, with proficiency in analytics tools and experimentation frameworks Preferred Qualifications: Experience in travel, marketplaces, consumer platforms, or other highly complex, high-scale environments. Experience working with AI/ML-powered experiences (e.g., recommendation systems, virtual agents, personalization, decisioning engines). Background working closely with customer operations/contact centers and understanding efficiency and quality metrics. The total cash range for this position in Seattle is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. For more information, visit www.expediagroup.com. Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.

Lead product strategy and roadmap execution, collaborate with engineering and design teams to deliver customer-focused software solutions, and manage agile processes to drive business outcomes. | Over 10 years of product management experience with expertise in technical product ownership, roadmap development, Agile methodologies, and collaboration with cross-functional teams, including experience with cloud-native technologies and API management. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to the team We are hiring a technical, data-driven and customer-obsessed Product Manager III to own the roadmap for Brand Expedia’s checkout, with a focus on Packages (e.g., Flight + Hotel), Cars, and Activities product lines. The Checkout team owns one of the most critical steps in the user journey, shaping how millions of travelers can book their trips with speed, confidence, and delight. This is a high-impact individual contributor role focused on driving business growth, funnel and platform performance, and regulatory compliance in a complex, cross-functional environment. What you’ll do Define product strategy and maintain roadmap for complex product areas, aligning with customer needs, data-driven insights, and Expedia Group’s business goals across multiple domains Translate business and traveler problems into crisp product requirements, user stories, and acceptance criteria that engineering and design can execute against Collaborate across teams and functions to drive end-to-end product delivery. Manage dependencies, risks, and trade-offs to ensure timely, high-quality launches Run agile rituals (backlog grooming, sprint planning, bug triage) to keep your team unblocked and focused on the highest impact work day-to-day Use qualitative and quantitative data, and A/B testing to prioritize features, measure product performance, and drive continuous improvements at scale Own key checkout funnel metrics (e.g., conversion, form completion, error rates). Define targets and drive concrete plans to hit them; course correct as needed Collaborate closely with Legal/Risk teams to deliver regulatory and policy requirements accurately and on time, without compromising traveler experience Safely integrate and operate AI/ML enabled solutions that improve outcomes, ensuring responsible use of data, monitoring performance, and iterating on features based on measurable impact Minimum Qualifications: 5+ years for Bachelor’s degree, 3+ years for Master’s in a technical, business, or related field, or equivalent practical experience in product management Proven experience owning a product or a significant product area end to end, including roadmap development, stakeholder communication, and launch execution Demonstrated ability to work with engineering, data, and design teams to define technical requirements, understand system and API capabilities, and deliver scalable, reliable products Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, including using data and experimentation to guide product decisions Preferred Qualifications: Demonstrated experience taking products from concept to scaled adoption, including discovery, implementation, launch, and post-launch analytics and optimizations. Experience leading product strategy and execution for products operating at significant scale, using experimentation frameworks, metrics, and dashboards to drive performance Experience in online travel, e-commerce, payments, checkout, or transaction experiences Proven ability to define and evolve product architectures and platform capabilities in partnership with engineering, ensuring products are extensible, secure, and performant across multiple domains Track record of driving operational excellence for products, including defining SLAs, improving reliability and quality, and using data-driven insights to optimize processes and user experiences The total cash range for this position in Seattle is $137,500.00 to $192,500.00. Employees in this role have the potential to increase their pay up to $220,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. For more information, visit www.expediagroup.com. Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.

Lead product strategy and execution for digital platforms, collaborating cross-functionally to deliver customer-focused software solutions. | Over 10 years of product management experience with strong technical and strategic skills, including Agile methodologies, data-driven decision making, and collaboration with design and development teams. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Senior Product Strategy Manager Introduction to the Team: Expedia's Product Division’s Product Strategy team is looking for a Senior Product Manager to help us deliver amazing experiences to our travelers & craft our strategy for the future. Do you want to help people go places? Come travel with us! In this role, you won’t just shape strategy from the sidelines, you will operate as a product manager on some of Expedia’s most important bets. You’ll own highly strategic problem spaces: clarifying which customers we’re serving, deeply understanding their needs, framing the problems to solve, and defining how our products and experiences should evolve to meet those needs. You will bring together the product management craft - customer problem and needs discovery, opportunity framing, product intuition, and solution design - with a strong strategy skill set - problem framing, data and competitive analysis, opportunity sizing, and senior executive communications - to influence where we invest, what we build, and how we win. Sitting within the Product organization, our Product Strategy team partners with Product & Technology leaders to shape the future of all our traveler- and partner-facing experiences (our apps and websites across Expedia, Hotels.com, Vrbo, and more). The Product Strategy team works with local and global teams to set strategy and drive it into action. You will lead company-wide strategic product initiatives, collaborating closely with senior leaders across Product, Technology, Planning, Product Marketing, Business, Marketing, Analytics, and Finance. We will help you grow as a strategist, product manager, problem solver, relationship builder, and communicator with the skills to drive complex, cross-functional product work from insight to execution. In this role, you will: • Lead the development and execution of strategic product initiatives spanning Expedia Group’s traveler- and partner-facing experiences, leveraging data and market insights. • Identify and define innovative opportunities to enhance customer experiences and drive measurable business growth across multiple brands and platforms. • Collaborate closely with senior leaders across Product, Technology, Analytics, Finance, and Marketing, building consensus and driving alignment on complex, high-impact projects. • Synthesize technology trends, competitive intelligence, and internal data to inform and refine long-term product strategies and roadmaps. • Structure and solve ambiguous problems, communicating tradeoffs and recommendations to executive audiences through compelling storytelling and data-driven presentations. • Safely integrate and operate AI/ML-enabled solutions that improve outcomes, demonstrating familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products. Minimum Qualifications: • Bachelor’s degree in a relevant field or equivalent related professional experience. • 8+ years of experience in product management, strategy, or equivalent roles within ecommerce, technology, or travel sectors. • Proven ability to own complex product and strategy initiatives, driving cross-functional execution and stakeholder alignment at the organizational level. • Demonstrated expertise in data analysis, business case development, and executive-level communication, both written and verbal. • Strong technical aptitude with the ability to deeply understand product and technology domains and safely integrate AI/ML-enabled solutions. Preferred Qualifications: • Experience delivering product strategies and roadmaps that have achieved scaled adoption in global, matrixed environments. • Advanced skill in structuring and solving ambiguous business problems and aligning diverse executive stakeholders toward shared objectives. • Track record of leveraging data, competitive market analysis, and financial modeling to inform product decisions at scale. • Demonstrated leadership in synthesizing technology trends, including AI/ML advancements, to shape long-term product vision and execution. • Demonstrated experience taking products from concept to scaled adoption. The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Chicago is $161,000.00 to $225,500.00. Employees in this role have the potential to increase their pay up to $257,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Manage operational programs and processes within the design organization to improve planning, review, and delivery of design work. | 7+ years in design operations, program management, or supporting design/product teams, with strong understanding of design workflows and collaboration with product and engineering. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to the team As the design organization grows and evolves, strong operational systems are essential to help teams plan, build, and deliver great work. Experience Design Operations plays a central role in creating the clarity and structure that enable designers to focus on craft and impact. This role is a key part of building a connected design organization that moves with purpose and delivers consistently high-quality experiences. Experience Design Operations supports Expedia Group’s global design organization across product design, research, and content. We build the structures and practices that enable teams to work with clarity, efficiency, and creative confidence. Our goal is to make design predictable, scalable, and deeply integrated into product development. As a Senior Manager, Design Operations, you will drive operational programs and processes within a key area of the design organization. You’ll partner with design, product, and engineering teams to improve how work is planned, reviewed, and delivered. Your work will help foster a healthy, sustainable delivery culture that supports great design at scale. In this role you will focus on Operational Frameworks: Implement and refine processes, workflows, and rituals that connect design strategy to delivery. Ensure clarity and consistency across teams. Program Leadership: Manage multi-team initiatives, ensuring design work is scoped, aligned, and delivered on time. Track progress, risks, and dependencies to keep teams moving forward. Cross-Functional Collaboration: Work closely with product management, technical program management, and engineering to align planning and execution. Strengthen communication and decision-making across disciplines. Review and Workflow Coordination: Support design review pathways, from early squad reviews to leadership checkpoints. Maintain schedules and alignment moments to ensure quality and momentum. Delivery Culture: Identify friction points and help streamline planning and collaboration. Promote sustainable practices that balance creativity with accountability. Team Support: Assist design leadership with prioritization, staffing visibility, and operational readiness. Help maintain communication practices that keep teams informed and connected. Experience & Qualifications 7+ years of experience in design operations, program management, or cross-functional delivery supporting design or product teams. Strong understanding of design workflows, tools, and review processes in digital product environments. Proven ability to manage complex programs and introduce operational improvements. Experience collaborating with product and engineering teams in matrixed organizations. Bachelor’s degree in Design, Business, or related field, or equivalent professional experience. Preferred Qualifications Experience supporting global or multi-brand product organizations. Familiarity with design systems, content operations, or research operations. Background in tooling, vendor management, or operational budgeting. Experience driving process improvements across large teams. Who You Are A systems thinker who brings clarity to complex environments. A collaborative operator who builds strong relationships across disciplines. A steady, organized communicator who helps teams stay aligned and focused. A champion of craft, culture, and operational excellence within design. The total cash range for this position in Seattle is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in New York is $199,000.00 to $278,500.00. Employees in this role have the potential to increase their pay up to $318,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Virtual is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Virtual is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $199,000.00 to $278,500.00. Employees in this role have the potential to increase their pay up to $318,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Virtual is $153,000.00 to $214,500.00. Employees in this role have the potential to increase their pay up to $245,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Francisco is $199,000.00 to $278,500.00. Employees in this role have the potential to increase their pay up to $318,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. For more information, visit www.expediagroup.com. Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.

Lead delivery of platform-wide innovation and scalability initiatives, collaborating across engineering, product, and business teams to ensure reliable, scalable, and AI-enabled platform solutions. | Requires 8+ years in technical program management, experience with service-oriented architecture, APIs, enterprise integration, and AI/ML ecosystems, along with Salesforce expertise and strong cross-team leadership skills. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Senior Technical Program Manager, Commercial Services Infrastructure & Platform Expedia Group Travel & Partner Services Platform (TPSP) Product & Technology team is charted with delivering innovative, world class support & account management experiences to Expedia Group's Partner Ecosystem and Traveler support. TPSP Product & Technology team is seeking a Senior Technical Program Manager to lead delivery and evolution of services and applications that power our Field Sales teams and Servicing business. As a Sr. Program Manager on our team, you will create meaningful changes for our internal teams, Expedia Groups Partner Ecosystem and Travelers. You will work collaboratively and autonomously to lead delivery of our 3-year strategic outcomes. Initially, this role will be central to enabling commercial outcomes and partner success for our Travel Partnerships & Advertising (TPA) division with a heavy emphasis on commercial services infrastructure & platform health. In This Role, You Will • Lead Platform Innovation & Scalability Programs: Own delivery of platform‑wide innovation and scalability initiatives spanning Salesforce, integration services, and third‑party applications, ensuring alignment with TPSP and TPA divisional strategies. • Advance Responsible, AI‑Driven Capabilities: Provide thought leadership and practical guidance to ensure platform services support scalable, AI‑enabled experiences that are implemented responsibly and with a customer‑centric focus. • Drive Cross‑Team Technical Execution: Coordinate execution across multiple engineering and business domains, managing dependencies, risks, and trade‑offs to deliver secure, reliable, and resilient platform solutions. • Partner on Architecture & System Design: Collaborate with Engineering, Product, and Architecture teams to define program scope, system interfaces, and service‑level objectives that enable efficient servicing workflows and commercial operations. • Lead Planning & Program Governance: Facilitate cross‑functional planning and governance processes to ensure programs are effectively prioritized, staffed, and supported across business units and technical teams. • Champion Platform Thinking: Promote platform architecture principles—reusability, extensibility, and long‑term scalability—across programs and technical decisions. • Enable Agile Delivery & Transparency: Drive agile execution using Jira and related tools to ensure visibility, predictable delivery, and continuous improvement throughout the program lifecycle. • Influence Through Clarity & Insight: Translate complex systems, architectural considerations, and technical trade‑offs into clear, actionable decisions for technical and business stakeholders, driving measurable outcomes. Minimum Qualifications • Bachelor's degree in Computer Science, Engineering, or a related technical field; or equivalent related professional experience. • 8+ years of relevant professional experience in technical program management, including delivery of large-scale, cross-team initiatives. • Proven track record of managing programs with broad scope of ownership encompassing multiple services, domains, or organizations. • Demonstrated technical aptitude to collaborate with engineering and AI/ML teams, including understanding of system/API design and data modeling. • Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products. Preferred Qualifications • Platform‑oriented Technical Program Management: Proven experience as a platform‑focused Technical Program Manager (or similar role) with a strong background in service management, operational readiness, systems integration, AI‑driven ecosystems, and end‑to‑end technical program delivery. • Salesforce Expertise: Hands-on experience with Salesforce.com, including platform integrations, customizations, and workflows; Salesforce certifications strongly preferred. • Architecture & Integration: Strong understanding of service‑oriented architecture, APIs, and enterprise integration patterns, with experience overseeing scalable, high‑availability platforms. • AI/ML Program Leadership: Experience architecting or guiding integration of AI/ML capabilities within program scope, with a strong understanding of responsible deployment and monitoring of AI‑enabled features. • Cross‑Functional Program Leadership: Track record of leading complex, multi‑team, multi‑system programs while driving alignment across engineering, product, and business stakeholders. • CRM & Business Process Acumen: Skilled at navigating CRM ecosystems—especially Salesforce—and connecting technical execution to business outcomes across commercial operations, partner engagement, and sales/service workflows. • Influence & Collaboration: Ability to influence without formal authority and work effectively across engineering, product, and business teams to drive clarity and alignment. • Program Governance & Agile Delivery: Proficiency in agile methodologies, Jira, and program governance frameworks, with experience managing roadmaps, risks, and cross‑team dependencies. • Communication & Strategic Thinking: Clear and confident communicator capable of simplifying complex concepts and driving shared understanding across diverse technical and non‑technical audiences. The total cash range for this position in Seattle is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Lead delivery of platform-wide innovation and scalability initiatives, coordinate cross-team technical execution, and drive strategic program governance. | Requires 8+ years in technical program management, experience with platform services, APIs, AI/ML, and Salesforce expertise, which are not reflected in your background. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Senior Technical Program Manager, Commercial Services Infrastructure & Platform Expedia Group Travel & Partner Services Platform (TPSP) Product & Technology team is charted with delivering innovative, world class support & account management experiences to Expedia Group's Partner Ecosystem and Traveler support. TPSP Product & Technology team is seeking a Senior Technical Program Manager to lead delivery and evolution of services and applications that power our Field Sales teams and Servicing business. As a Sr. Program Manager on our team, you will create meaningful changes for our internal teams, Expedia Groups Partner Ecosystem and Travelers. You will work collaboratively and autonomously to lead delivery of our 3-year strategic outcomes. Initially, this role will be central to enabling commercial outcomes and partner success for our Travel Partnerships & Advertising (TPA) division with a heavy emphasis on commercial services infrastructure & platform health. In this role, you will: Lead Platform Innovation & Scalability Programs: Own delivery of platform‑wide innovation and scalability initiatives spanning Salesforce, integration services, and third‑party applications, ensuring alignment with TPSP and TPA divisional strategies. Advance Responsible, AI‑Driven Capabilities: Provide thought leadership and practical guidance to ensure platform services support scalable, AI‑enabled experiences that are implemented responsibly and with a customer‑centric focus. Drive Cross‑Team Technical Execution: Coordinate execution across multiple engineering and business domains, managing dependencies, risks, and trade‑offs to deliver secure, reliable, and resilient platform solutions. Partner on Architecture & System Design: Collaborate with Engineering, Product, and Architecture teams to define program scope, system interfaces, and service‑level objectives that enable efficient servicing workflows and commercial operations. Lead Planning & Program Governance: Facilitate cross‑functional planning and governance processes to ensure programs are effectively prioritized, staffed, and supported across business units and technical teams. Champion Platform Thinking: Promote platform architecture principles—reusability, extensibility, and long‑term scalability—across programs and technical decisions. Enable Agile Delivery & Transparency: Drive agile execution using Jira and related tools to ensure visibility, predictable delivery, and continuous improvement throughout the program lifecycle. Influence Through Clarity & Insight: Translate complex systems, architectural considerations, and technical trade‑offs into clear, actionable decisions for technical and business stakeholders, driving measurable outcomes. Minimum Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field; or equivalent related professional experience. 8+ years of relevant professional experience in technical program management, including delivery of large-scale, cross-team initiatives. Proven track record of managing programs with broad scope of ownership encompassing multiple services, domains, or organizations. Demonstrated technical aptitude to collaborate with engineering and AI/ML teams, including understanding of system/API design and data modeling. Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products. Preferred Qualifications: Platform‑oriented Technical Program Management: Proven experience as a platform‑focused Technical Program Manager (or similar role) with a strong background in service management, operational readiness, systems integration, AI‑driven ecosystems, and end‑to‑end technical program delivery. Salesforce Expertise: Hands-on experience with Salesforce.com, including platform integrations, customizations, and workflows; Salesforce certifications strongly preferred. Architecture & Integration: Strong understanding of service‑oriented architecture, APIs, and enterprise integration patterns, with experience overseeing scalable, high‑availability platforms. AI/ML Program Leadership: Experience architecting or guiding integration of AI/ML capabilities within program scope, with a strong understanding of responsible deployment and monitoring of AI‑enabled features. Cross‑Functional Program Leadership: Track record of leading complex, multi‑team, multi‑system programs while driving alignment across engineering, product, and business stakeholders. CRM & Business Process Acumen: Skilled at navigating CRM ecosystems—especially Salesforce—and connecting technical execution to business outcomes across commercial operations, partner engagement, and sales/service workflows. Influence & Collaboration: Ability to influence without formal authority and work effectively across engineering, product, and business teams to drive clarity and alignment. Program Governance & Agile Delivery: Proficiency in agile methodologies, Jira, and program governance frameworks, with experience managing roadmaps, risks, and cross‑team dependencies. Communication & Strategic Thinking: Clear and confident communicator capable of simplifying complex concepts and driving shared understanding across diverse technical and non‑technical audiences. #LI-MC1 The total cash range for this position in Seattle is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. For more information, visit www.expediagroup.com. Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.

Lead delivery of platform innovation, scalability, and AI-driven capabilities, coordinating across engineering, product, and business teams. | 8+ years of technical program management experience, with strong understanding of system/API design, enterprise integration, and AI/ML concepts. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Senior Technical Program Manager, Commercial Services Infrastructure & Platform Expedia Group Travel & Partner Services Platform (TPSP) Product & Technology team is charted with delivering innovative, world class support & account management experiences to Expedia Group's Partner Ecosystem and Traveler support. TPSP Product & Technology team is seeking a Senior Technical Program Manager to lead delivery and evolution of services and applications that power our Field Sales teams and Servicing business. As a Sr. Program Manager on our team, you will create meaningful changes for our internal teams, Expedia Groups Partner Ecosystem and Travelers. You will work collaboratively and autonomously to lead delivery of our 3-year strategic outcomes. Initially, this role will be central to enabling commercial outcomes and partner success for our Travel Partnerships & Advertising (TPA) division with a heavy emphasis on commercial services infrastructure & platform health. In this role, you will: • Lead Platform Innovation & Scalability Programs: Own delivery of platform‑wide innovation and scalability initiatives spanning Salesforce, integration services, and third‑party applications, ensuring alignment with TPSP and TPA divisional strategies. • Advance Responsible, AI‑Driven Capabilities: Provide thought leadership and practical guidance to ensure platform services support scalable, AI‑enabled experiences that are implemented responsibly and with a customer‑centric focus. • Drive Cross‑Team Technical Execution: Coordinate execution across multiple engineering and business domains, managing dependencies, risks, and trade‑offs to deliver secure, reliable, and resilient platform solutions. • Partner on Architecture & System Design: Collaborate with Engineering, Product, and Architecture teams to define program scope, system interfaces, and service‑level objectives that enable efficient servicing workflows and commercial operations. • Lead Planning & Program Governance: Facilitate cross‑functional planning and governance processes to ensure programs are effectively prioritized, staffed, and supported across business units and technical teams. • Champion Platform Thinking: Promote platform architecture principles—reusability, extensibility, and long‑term scalability—across programs and technical decisions. • Enable Agile Delivery & Transparency: Drive agile execution using Jira and related tools to ensure visibility, predictable delivery, and continuous improvement throughout the program lifecycle. • Influence Through Clarity & Insight: Translate complex systems, architectural considerations, and technical trade‑offs into clear, actionable decisions for technical and business stakeholders, driving measurable outcomes. Minimum Qualifications: • Bachelor's degree in Computer Science, Engineering, or a related technical field; or equivalent related professional experience. • 8+ years of relevant professional experience in technical program management, including delivery of large-scale, cross-team initiatives. • Proven track record of managing programs with broad scope of ownership encompassing multiple services, domains, or organizations. • Demonstrated technical aptitude to collaborate with engineering and AI/ML teams, including understanding of system/API design and data modeling. • Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products. Preferred Qualifications: • Platform‑oriented Technical Program Management: Proven experience as a platform‑focused Technical Program Manager (or similar role) with a strong background in service management, operational readiness, systems integration, AI‑driven ecosystems, and end‑to‑end technical program delivery. • Salesforce Expertise: Hands-on experience with Salesforce.com, including platform integrations, customizations, and workflows; Salesforce certifications strongly preferred. • Architecture & Integration: Strong understanding of service‑oriented architecture, APIs, and enterprise integration patterns, with experience overseeing scalable, high‑availability platforms. • AI/ML Program Leadership: Experience architecting or guiding integration of AI/ML capabilities within program scope, with a strong understanding of responsible deployment and monitoring of AI‑enabled features. • Cross‑Functional Program Leadership: Track record of leading complex, multi‑team, multi‑system programs while driving alignment across engineering, product, and business stakeholders. • CRM & Business Process Acumen: Skilled at navigating CRM ecosystems—especially Salesforce—and connecting technical execution to business outcomes across commercial operations, partner engagement, and sales/service workflows. • Influence & Collaboration: Ability to influence without formal authority and work effectively across engineering, product, and business teams to drive clarity and alignment. • Program Governance & Agile Delivery: Proficiency in agile methodologies, Jira, and program governance frameworks, with experience managing roadmaps, risks, and cross‑team dependencies. • Communication & Strategic Thinking: Clear and confident communicator capable of simplifying complex concepts and driving shared understanding across diverse technical and non‑technical audiences. • #LI-MC1 The total cash range for this position in Seattle is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Provide Atlassian platform administration, design solutions for enterprise planning, and facilitate adoption and training across teams. | Extensive experience in Atlassian administration, automation, and enterprise solution design, with strong technical aptitude and stakeholder engagement skills. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to the team The Expedia Group Product Roadmap Insights & Tooling team bridges strategy and delivery, enabling Product and Tech to fulfill the strategic vision clearly, consistently and easily. We empower teams across EG to plan with clarity, transparency and impact by delivering scalable tools, and structured processes. We drive operational excellence in planning by building systems and tools that enable teams to plan. In this role, you will be the trusted advisor for leaders and teams across Expedia Group on how to get the most value from our Atlassian ecosystem. You will combine deep hands-on administration expertise with program delivery experience to design and implement enterprise-scale solutions for planning, prioritization, and delivery. Your work will shape how we use Jira, Confluence, Jira Product Discovery, and Jira Align to connect ideas to outcomes across portfolios, programs, and teams. In this role, you will: Provide Atlassian platform administration and solution design for our enterprise Atlassian Cloud environment, ensuring configurations are scalable, governed, and aligned to business needs Consult with business stakeholders to understand strategies and requirements that enable teams to define, plan, and deliver world-class features, products and platforms. Then translate them into practical Atlassian configurations, templates, and usage patterns Build robust automation and reporting using Automation for Jira, ScriptRunner (Groovy), REST APIs, Python, JQL, dashboards, and custom reports to improve data quality, reduce annual work, and provide clear delivery insights Partner with Product, Engineering, Technical Program Managers and the Program Management Office to translate strategy and OKRs into executable delivery models using ira Product Discovery, Advanced Roadmaps, and Atlassian Strategy Collection Enable enterprise planning and portfolio visibility by designing solutions for portfolio road mapping, dependency and risk management, capacity planning, prioritization, and outcome tracking across teams and programs Drive adoption of Jira Product Discovery (JPD) and Atlassian Strategy Collection by structuring ideas, opportunities, and outcomes; defining schemas for value versus effort, strategic alignment, and insights Provide advanced troubleshooting and platform support, including root-cause analysis for complex issues, performance tuning, and guidance on best practices for large-scale usage Facilitate workshops, training, and office hours to upskill teams, coach champions, and help stakeholders use Atlassian tools as decision-making and planning systems, not just tracking tools Contribute to ongoing Atlassian platform governance and standardization initiatives, to proactively identify areas of operational improvement with the team, building solutions that are scalable cross-team Minimum Qualifications: Bachelor’s degree in Computer Science or a related technical field; or equivalent related professional experience Experienced Atlassian practitioner with 8+ years of experience in enterprise technology, consulting, or delivery roles, including 8+ years administering Jira and Confluence in large, complex environments Strong technical aptitude with proven ability to manage cross-functional initiatives Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products Strong configuration and automation specialist, with advanced skills in JQL, workflows, schemes, automation rules, dashboards, and reporting, plus experience using REST APIs, Groovy (ScriptRunner), and Python Preferred Qualifications: Proven track record of driving program delivery at scale within a technology-driven organization Demonstrated ability to safely integrate AI/ML-enabled solutions that advance business objectives Consultative partner to the business, comfortable engaging directly with senior stakeholders to understand problems, propose options, and translate complex requirements into practical, scalable Atlassian solutions Enterprise planning and portfolio-minded, with experience supporting planning cycles, portfolio road mapping, dependency and risk management, capacity planning, and prioritization using Atlassian tools Excellent communicator and facilitator, able to lead workshops, training, and working sessions; explain Atlassian concepts in simple language; and influence teams toward standard patterns and governance Inclusive and collaborative teammate, who builds trust across disciplines, welcomes diverse perspectives, and focuses on creating solutions that work for both individual teams and the broader enterprise Bonus points if you have Atlassian certifications (such as ACP credentials),or Background in internal consulting, platform enablement, or transformation programs The total cash range for this position in Seattle is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. For more information, visit www.expediagroup.com. Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.

Develop and execute AI strategy, collaborate across teams, and identify AI opportunities to impact business and operations. | Extensive experience in strategy, technology, or AI application in product and operational contexts, with strong leadership and communication skills. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Director, Strategy (Artificial Intelligence) Please note this role is only available in Seattle, San Jose, or San Francisco and follows our flexible work model, which requires three in-office days a week. The Director, Strategy (Artificial Intelligence) will own the creation and execution of Expedia Group's AI strategy. This role will lead strategic initiatives, collaborate across teams, and identify opportunities to apply AI for both traveler-facing innovation and internal productivity. The Director will ensure Expedia Group stays current on AI trends and will connect AI strategy across business domains to deliver measurable impact. In this role, you will: Develop and execute Expedia Group's AI strategy, balancing short-term and long-term priorities. Collaborate with Product, Tech, Analytics, Finance, Marketing, and Supply teams to align AI initiatives with business objectives. Lead internal and external AI-related initiatives, including partnerships and productivity projects. Monitor AI trends and emerging technologies; identify opportunities for Expedia Group to leverage them. Enable domain experts by providing insights, fostering connectivity, and ensuring alignment across strategies. Represent Expedia Group in AI-related discussions with partners and at industry events (travel required ~25%). Experience & Qualifications: Experience in strategy consulting work highly preferred. Demonstrated experience in strategy and technology with experience applying AI in product and operational contexts. Strong strategic and technical acumen; able to translate vision into actionable plans. Highly proactive, collaborative, and able to operate independently with a high degree of ownership. Forward-thinking and able to navigate frontier conversations on emerging technologies. Excellent communication and influencing skills across all levels The total cash range for this position in Seattle is $207,500.00 to $290,500.00. Employees in this role have the potential to increase their pay up to $332,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Francisco is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. For more information, visit www.expediagroup.com. Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.

Manage operational programs and processes within the design organization to improve planning, review, and delivery of design work. | 7+ years of experience in design operations, program management, or supporting design/product teams; strong understanding of design workflows and cross-disciplinary collaboration. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to the team As the design organization grows and evolves, strong operational systems are essential to help teams plan, build, and deliver great work. Experience Design Operations plays a central role in creating the clarity and structure that enable designers to focus on craft and impact. This role is a key part of building a connected design organization that moves with purpose and delivers consistently high-quality experiences. Experience Design Operations supports Expedia Group’s global design organization across product design, research, and content. We build the structures and practices that enable teams to work with clarity, efficiency, and creative confidence. Our goal is to make design predictable, scalable, and deeply integrated into product development. As a Senior Manager, Design Operations, you will drive operational programs and processes within a key area of the design organization. You’ll partner with design, product, and engineering teams to improve how work is planned, reviewed, and delivered. Your work will help foster a healthy, sustainable delivery culture that supports great design at scale. In this role you will focus on • Operational Frameworks: Implement and refine processes, workflows, and rituals that connect design strategy to delivery. Ensure clarity and consistency across teams. • Program Leadership: Manage multi-team initiatives, ensuring design work is scoped, aligned, and delivered on time. Track progress, risks, and dependencies to keep teams moving forward. • Cross-Functional Collaboration: Work closely with product management, technical program management, and engineering to align planning and execution. Strengthen communication and decision-making across disciplines. • Review and Workflow Coordination: Support design review pathways, from early squad reviews to leadership checkpoints. Maintain schedules and alignment moments to ensure quality and momentum. • Delivery Culture: Identify friction points and help streamline planning and collaboration. Promote sustainable practices that balance creativity with accountability. • Team Support: Assist design leadership with prioritization, staffing visibility, and operational readiness. Help maintain communication practices that keep teams informed and connected. Experience & Qualifications • 7+ years of experience in design operations, program management, or cross-functional delivery supporting design or product teams. • Strong understanding of design workflows, tools, and review processes in digital product environments. • Proven ability to manage complex programs and introduce operational improvements. • Experience collaborating with product and engineering teams in matrixed organizations. • Bachelor’s degree in Design, Business, or related field, or equivalent professional experience. Preferred Qualifications • Experience supporting global or multi-brand product organizations. • Familiarity with design systems, content operations, or research operations. • Background in tooling, vendor management, or operational budgeting. • Experience driving process improvements across large teams. Who You Are • A systems thinker who brings clarity to complex environments. • A collaborative operator who builds strong relationships across disciplines. • A steady, organized communicator who helps teams stay aligned and focused. • A champion of craft, culture, and operational excellence within design. The total cash range for this position in Seattle is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in New York is $199,000.00 to $278,500.00. Employees in this role have the potential to increase their pay up to $318,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Virtual is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Virtual is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $199,000.00 to $278,500.00. Employees in this role have the potential to increase their pay up to $318,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Virtual is $153,000.00 to $214,500.00. Employees in this role have the potential to increase their pay up to $245,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Francisco is $199,000.00 to $278,500.00. Employees in this role have the potential to increase their pay up to $318,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Provide Atlassian platform administration, design solutions for enterprise planning, and enable adoption of Atlassian tools across teams. | Extensive experience (8+ years) in enterprise Atlassian administration, strong technical skills in scripting and automation, and experience supporting large-scale organizational tools. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to the team The Expedia Group Product Roadmap Insights & Tooling team bridges strategy and delivery, enabling Product and Tech to fulfill the strategic vision clearly, consistently and easily. We empower teams across EG to plan with clarity, transparency and impact by delivering scalable tools, and structured processes. We drive operational excellence in planning by building systems and tools that enable teams to plan. In this role, you will be the trusted advisor for leaders and teams across Expedia Group on how to get the most value from our Atlassian ecosystem. You will combine deep hands-on administration expertise with program delivery experience to design and implement enterprise-scale solutions for planning, prioritization, and delivery. Your work will shape how we use Jira, Confluence, Jira Product Discovery, and Jira Align to connect ideas to outcomes across portfolios, programs, and teams. In this role, you will: • Provide Atlassian platform administration and solution design for our enterprise Atlassian Cloud environment, ensuring configurations are scalable, governed, and aligned to business needs • Consult with business stakeholders to understand strategies and requirements that enable teams to define, plan, and deliver world-class features, products and platforms. Then translate them into practical Atlassian configurations, templates, and usage patterns • Build robust automation and reporting using Automation for Jira, ScriptRunner (Groovy), REST APIs, Python, JQL, dashboards, and custom reports to improve data quality, reduce annual work, and provide clear delivery insights • Partner with Product, Engineering, Technical Program Managers and the Program Management Office to translate strategy and OKRs into executable delivery models using ira Product Discovery, Advanced Roadmaps, and Atlassian Strategy Collection • Enable enterprise planning and portfolio visibility by designing solutions for portfolio road mapping, dependency and risk management, capacity planning, prioritization, and outcome tracking across teams and programs • Drive adoption of Jira Product Discovery (JPD) and Atlassian Strategy Collection by structuring ideas, opportunities, and outcomes; defining schemas for value versus effort, strategic alignment, and insights • Provide advanced troubleshooting and platform support, including root-cause analysis for complex issues, performance tuning, and guidance on best practices for large-scale usage • Facilitate workshops, training, and office hours to upskill teams, coach champions, and help stakeholders use Atlassian tools as decision-making and planning systems, not just tracking tools • Contribute to ongoing Atlassian platform governance and standardization initiatives, to proactively identify areas of operational improvement with the team, building solutions that are scalable cross-team Minimum Qualifications: • Bachelor’s degree in Computer Science or a related technical field; or equivalent related professional experience • Experienced Atlassian practitioner with 8+ years of experience in enterprise technology, consulting, or delivery roles, including 8+ years administering Jira and Confluence in large, complex environments • Strong technical aptitude with proven ability to manage cross-functional initiatives • Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products • Strong configuration and automation specialist, with advanced skills in JQL, workflows, schemes, automation rules, dashboards, and reporting, plus experience using REST APIs, Groovy (ScriptRunner), and Python Preferred Qualifications: • Proven track record of driving program delivery at scale within a technology-driven organization • Demonstrated ability to safely integrate AI/ML-enabled solutions that advance business objectives • Consultative partner to the business, comfortable engaging directly with senior stakeholders to understand problems, propose options, and translate complex requirements into practical, scalable Atlassian solutions • Enterprise planning and portfolio-minded, with experience supporting planning cycles, portfolio road mapping, dependency and risk management, capacity planning, and prioritization using Atlassian tools • Excellent communicator and facilitator, able to lead workshops, training, and working sessions; explain Atlassian concepts in simple language; and influence teams toward standard patterns and governance • Inclusive and collaborative teammate, who builds trust across disciplines, welcomes diverse perspectives, and focuses on creating solutions that work for both individual teams and the broader enterprise • Bonus points if you have Atlassian certifications (such as ACP credentials),or Background in internal consulting, platform enablement, or transformation programs The total cash range for this position in Seattle is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Oversee and coordinate multiple projects to ensure strategic alignment and successful delivery. | Requires 5+ years of program management experience, familiarity with Agile/SAFe methodologies, and strong stakeholder management skills. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Program Manager We create and deliver an aligned, dedicated marketing strategy to fuel each Expedia Group brand's success. Since our travelers interact with us through our brands, we have a brand focus in our marketing, while leveraging the scale and efficiency we’ve built in functional expertise. Do you love travel and connecting with customers through engaging communications? Expedia Group is looking for a passionate and driven CRM professional to join our Traveler Engagement and Loyalty (TEaL) organization. The Traveler Engagement and Loyalty (TEaL) team builds relationships with travelers, driving engagement and loyalty by providing value through the ownership of the loyalty program, targeted CRM, and our co-branded credit card program. We’re seeking a strategic and detail-oriented Program Manager to oversee complex programs that span multiple projects and teams. In this role, you will drive program planning, execution, and delivery, ensuring alignment with organizational objectives. You’ll manage interdependencies, mitigate risks, and foster collaboration across stakeholders to achieve impactful outcomes. In this role you will: • Program Leadership: Own the end-to-end management of programs, ensuring successful delivery of multiple interconnected projects • Strategic Planning: Define program objectives, develop integrated schedules, and prioritize initiatives to meet business goals • Resource Alignment: Identify and allocate resources across projects; make recommendations to optimize capacity and efficiency • Governance & Oversight: Monitor program progress against timelines, budgets, and quality standards; communicate changes impacting scope or delivery • Risk Management: Anticipate program-level risks and lead mitigation strategies to minimize impact • Budget Management: Develop, track, and report on program budgets, ensuring financial accountability • Stakeholder Engagement: Coordinate cross-functional teams and senior leaders to resolve issues, align priorities, and drive decisions • Process Improvement: Assess program workflows, identify bottlenecks, and implement scalable solutions for efficiency • Performance Measurement: Compile and analyze data to evaluate program success and inform future improvements • Communication: Prepare clear, concise program updates, dashboards, and presentations tailored to diverse audiences • Alignment & Facilitation: Lead discussions across teams to ensure alignment on program goals and strategic outcomes Experience and Qualifications: • 5+ years of program management experience with a proven track record of delivering complex, multi-project initiatives • Program Management Expertise: Strong understanding of program governance, planning, budgeting, and risk management • Strategic Thinker: Ability to connect individual projects to broader organizational objectives and drive alignment • Communication Skills: Skilled in creating structured, audience-appropriate materials; able to convey complex concepts clearly • Stakeholder Management: Builds trust and manages expectations effectively; anticipates feedback and addresses proactively • Analytical Skills: Competent in compiling data, interpreting metrics, and assessing impact of changes • Methodologies: Familiarity with Agile, SAFe, and traditional program management approaches; understands when to apply each • Technical Awareness: Basic understanding of software development lifecycle and engineering practices • Industry Knowledge: Awareness of regulatory, legal, and operational risk considerations relevant to programs • Bachelor’s degree in Business Administration, Program Management, Engineering, IT, a related field, or relevant experience • Preferred: Master’s degree in Program Management, Business, or related discipline; professional certifications such as PgMP (Program Management Professional) or PMP The total cash range for this position in Austin is $146,000.00 to $204,500.00. Employees in this role have the potential to increase their pay up to $233,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Lead and coordinate finance-driven projects, ensuring requirements are met and projects are executed end-to-end. | 6+ years in finance or industry experience, strong communication skills, ability to manage multiple projects, and experience with large-scale implementations. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Finance Program Manager Please note this role is only available in Seattle and follows our flexible work model, which requires three in-office days a week. Expedia Group seeks a seasoned Finance Program Manager to join our Global Finance Technology team. The Global Finance Technology team is responsible for supporting enterprise-wide finance-led and business-led initiatives. This Program Manager will have fluency across three disciplines- Finance (specifically Accounting/Tax), Program Management, and Technology- and will be well versed in all three in order to bridge across our diverse stakeholder group. The ideal candidate will be an entrepreneurial self-starter, a fast learner, and capable of working with limited direction while taking full ownership of projects. The Program Manager is expected to have strong business acumen coupled with tax technical and industry background, plus strong communication skills to effectively facilitate project meetings and discussions between Product, Engineering, and Finance teams. Effective time management and prioritization skills to manage multiple complex projects with various milestones and dependencies are essential to this role's success. What you'll do: • Lead Finance driven work as a lead Program Manager, coordinating across stakeholder groups and building programs from the ground up • Lead all aspects of assigned projects and prepare detailed project tracking documentation and status updates • Lead documentation of functional area requirements, testing, and impacts • Partner with Business, Product and Technology teams to ensure Finance requirements are identified and met prior to product launches • Synthesize complex projects driven within or outside of Finance to your stakeholder group • Lead and manage end-to-end execution for all projects you support • Identify project risks and escalate to leadership in a timely manner • Identify areas for improvement and develop frameworks to standardize project lifecycles • Have experience in process and template design & new process implementation Who you are: • 6+ years in Finance (Accounting or Tax) field or industry + technical exposure and experience • Experience with marketplace and tech industry is recommended • Effective communication and presentation skills • Proven analytical skills, flexible, creative and results oriented • Strong sense of ownership and accountability • Experience with large scale project implementations with impact to end-to-end business functions and systems • Ability to liaison between business partners to coordinate project kick-offs, stakeholder meetings, and drive projects to completion • Ability to manage tight deadlines, prioritize workload and achieve effective results • Proven ability to handle multiple projects simultaneously • Strong ability to build and maintain positive relationships with many different business partners • Strong organizational skills with attention to detail The total cash range for this position in Seattle is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Support design operations by implementing processes, managing programs, and facilitating cross-functional collaboration within a large organization. | Requires 7+ years in design operations or related fields, with strong understanding of design workflows and program management. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to the team As the design organization grows and evolves, strong operational systems are essential to help teams plan, build, and deliver great work. Experience Design Operations plays a central role in creating the clarity and structure that enable designers to focus on craft and impact. This role is a key part of building a connected design organization that moves with purpose and delivers consistently high-quality experiences. Experience Design Operations supports Expedia Group’s global design organization across product design, research, and content. We build the structures and practices that enable teams to work with clarity, efficiency, and creative confidence. Our goal is to make design predictable, scalable, and deeply integrated into product development. As a Senior Manager, Design Operations, you will drive operational programs and processes within a key area of the design organization. You’ll partner with design, product, and engineering teams to improve how work is planned, reviewed, and delivered. Your work will help foster a healthy, sustainable delivery culture that supports great design at scale. In this role you will focus on • Operational Frameworks: Implement and refine processes, workflows, and rituals that connect design strategy to delivery. Ensure clarity and consistency across teams. • Program Leadership: Manage multi-team initiatives, ensuring design work is scoped, aligned, and delivered on time. Track progress, risks, and dependencies to keep teams moving forward. • Cross-Functional Collaboration: Work closely with product management, technical program management, and engineering to align planning and execution. Strengthen communication and decision-making across disciplines. • Review and Workflow Coordination: Support design review pathways, from early squad reviews to leadership checkpoints. Maintain schedules and alignment moments to ensure quality and momentum. • Delivery Culture: Identify friction points and help streamline planning and collaboration. Promote sustainable practices that balance creativity with accountability. • Team Support: Assist design leadership with prioritization, staffing visibility, and operational readiness. Help maintain communication practices that keep teams informed and connected. Experience & Qualifications • 7+ years of experience in design operations, program management, or cross-functional delivery supporting design or product teams. • Strong understanding of design workflows, tools, and review processes in digital product environments. • Proven ability to manage complex programs and introduce operational improvements. • Experience collaborating with product and engineering teams in matrixed organizations. • Bachelor’s degree in Design, Business, or related field, or equivalent professional experience. Preferred Qualifications • Experience supporting global or multi-brand product organizations. • Familiarity with design systems, content operations, or research operations. • Background in tooling, vendor management, or operational budgeting. • Experience driving process improvements across large teams. Who You Are • A systems thinker who brings clarity to complex environments. • A collaborative operator who builds strong relationships across disciplines. • A steady, organized communicator who helps teams stay aligned and focused. • A champion of craft, culture, and operational excellence within design. The total cash range for this position in Seattle is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in New York is $199,000.00 to $278,500.00. Employees in this role have the potential to increase their pay up to $318,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Virtual is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Virtual is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $199,000.00 to $278,500.00. Employees in this role have the potential to increase their pay up to $318,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Virtual is $153,000.00 to $214,500.00. Employees in this role have the potential to increase their pay up to $245,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Francisco is $199,000.00 to $278,500.00. Employees in this role have the potential to increase their pay up to $318,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Lead process transformation and continuous improvement initiatives for lodging traveler operations, manage a team of analysts, and deliver data-driven insights to improve customer and agent experience. | 5+ years operational management in complex customer care, strong data analysis and process reengineering skills, project and change management experience, excellent communication and leadership abilities, and willingness to travel up to 50%. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Senior Manager, Lodging Operations This is an opportunity to join one of the largest teams within Expedia Group, the Traveler & Partner Services Platform (TPSP). TPSP unites global, support for Expedia Group’s travelers and supply partners across all EG brands and strategic partnerships. Opportunity will focus on traveler support for lodging lines of business -hotels and Vrbo. The Senior Manager, Lodging Traveler Operations is responsible for relentlessly improving and simplifying traveler related processes through root cause analysis that positively impacts agent and customer experience in measurable terms. Senior Manager will deliver insights and solutions that can help operational teams better address customer inquiries, concerns, and feedback. Beyond working with operations, Senior Manager will negotiate and influence stakeholders to drive innovative solutions increasing team efficiency and effectiveness. Role will be responsible for driving a team of lodging improvement analyst to make scalable changes based on analyzing performance, trends, operational needs and implementing strategies to reach targets and create better experiences in travel. Establish improvement initiatives in accordance with objectives and priorities of TPSP Operations and broader TPSP teams In This Role You Will • Lead all aspects of process transformation - including discovery, prioritization, current state, future state and scalability • Drive business case development and realization to tackle largest opportunities driving efficiency and effectiveness • Apply comprehensive or specialist-level knowledge of process reengineering, continuous improvement - mastering best practices and methodologies to accomplish goals • Act as a key communicator of the vision for Lodging Improvement Traveler, creating and communicating executive communications and value propositions to ensure buy-in; clearly articulate vision and strategy; consult with internal clients to model future-state and develop roadmaps • Partner with leadership to align operational improvements and enablement for processes, policies and products • Lead a small team of process leads and provide active coaching, mentoring, and knowledge-sharing to advance their career development; manage and review those team members’ work product • Build out playbooks for proactively raising issues and BAU opportunities for hotel traveler and Vrbo teams with the objective of reducing customer effort & growing efficiency • Provide SME and/or deep insights and contribute to X-team swarms with actionable recommendations based on data insights and analysis • Monitor key performance indicators in alignment with business objectives for trend analysis in the constant pursuit of continuous improvement • Create compelling visual stories suitable for executive audiences across TPSP • Work collaboratively with diverse teams across EG and be the bridge between different departments, facilitating communication, and ensuring alignment • Actively contribute to the successful adoption of all new products, policies, processes, and tools • Regularly generate insightful reports to support business reviews with senior leaders, leading the charge in data-informed decision-making and analysis optimization Experience & Qualifications • 5+ years of Operational management experience in a dynamic and complex customer care environment • Experience and proven success in developing and meeting/exceeding KPIs • Master in working in heavy data environment and being able to interpret and present clear and thoughtful analysis and actions with a keen eye for detail • Ability to map cross functional and detailed complex processes • Experience managing and delivering large-scale projects, and transformation programs and ability to manage multiple concurrent programs • Proven experience in solving complex problems in business processes; able to think about objectives from multiple perspectives and consider non-conventional ideas and approaches for achieving objectives • High energy and a positive outlook with the passion to make things better at every opportunity • Outstanding verbal/written communication, collaboration, negotiation, and influencing skills • Ability to direct, motivate and empower others to work towards the organization's goals • Proven ability to work autonomously in high pressure/demanding team • Comfort with ambiguous, constantly evolving situations. Self-starter with a high degree of motivation to go above and beyond the task at hand. • Ability and willingness to travel up to 50%, as required The total cash range for this position in Austin is $141,500.00 to $198,000.00. Employees in this role have the potential to increase their pay up to $226,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Lead product strategy and execution for supply-side marketplace payment experiences, integrating AI/ML technologies and managing cross-functional teams. | 8+ years in product management with fintech or payments experience, expertise in scalable payment infrastructure, AI/ML application, and mentoring junior PMs. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Senior Product Manager, Supply Payments Experiences Introduction to the team The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group to achieve growth and results for our customers and company. As a Senior Product Manager, you will join a dynamic team focused on redefining travel experiences through innovative, data-informed, and customer-centric product strategies. You’ll play a pivotal role in shaping the future of marketplace platforms, particularly on the supply side, by integrating AI/ML technologies and leading cross-functional initiatives to save suppliers time with insights and automation. This role is ideal for someone passionate about fintech, marketplaces, and creating scalable solutions that drive supplier success and simplified payment experiences. In this role, you will: • Craft and communicate a compelling product vision and strategic roadmap aligned with business goals and KPIs. • Lead supply-side strategy for marketplace platforms, optimizing partner acquisition, onboarding, engagement, and monetization. • Design and manage global payment flows, including pricing models, payout schedules, fraud prevention, and compliance. • Collaborate with finance, legal, and operations to ensure secure, scalable payment infrastructure. • Develop supplier-facing tools and dashboards for transparency, performance tracking, and financial reconciliation. • Implement AI/ML-powered solutions, facilitating technical feasibility discussions and guiding architecture design. • Drive product experimentation, discovery, and design using innovative methodologies and advanced data analysis. • Influence prioritization across teams, ensuring strategic alignment and proactive risk mitigation. • Mentor junior PMs and foster cross-functional collaboration to deliver high-impact product outcomes. • Present in executive settings, using storytelling and negotiation to drive organizational alignment. Minimum Qualifications: • 8+ years of industry product management experience. • Product experience in marketplace platforms, Fintech or payments. • Track record of leading cross-functional teams managing complex stakeholder landscapes Preferred Qualifications: • Demonstrated expertise in B2B product development, particularly within fintech or payments. • Bachelor's degree in a related technical field or equivalent related product management professional experience. • Skilled in designing and managing scalable, compliant payment flows and infrastructure. • Proficient in applying AI/ML technologies to automate workflows or increase user engagement. • Experienced in defining product metrics, guiding advanced data analysis, and driving product experimentation. • Committed to mentoring junior PMs and fostering strategic product leadership. The total cash range for this position in Austin is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.