Expedia Group

Design and maintain scalable backend payment services and APIs for a global travel platform. | Bachelor's degree and 2+ years backend development experience with cloud systems, Java/Kotlin proficiency, and CI/CD knowledge. | At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Introduction to the Team Expedia Technology teams partner with our Product teams to create innovative products, services, and tools that deliver high-quality experiences for travelers, partners, and employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction. The Software Development Engineer II position is part of the Consumer Payments team within Expedia Global Payments, under the Book-to-Trip division. This team builds and maintains critical systems that power backend APIs for consumer and B2B payment processing, administrative tools for payment configuration, and support for a variety of payment methods across the platform. Our services are designed with security, scalability, and availability in mind, supporting credit card processing and payment routing at global scale. As an engineer on this team, you'll apply your passion for backend development, cloud computing, and modern engineering practices to solve real-world challenges that impact millions of travelers and partners worldwide. We are looking for an engineer who demonstrates strong ownership, follows through on commitments, and takes pride in building reliable systems that perform well in production. In this role, you will: Design, build, and maintain scalable backend payment services that support Expedia’s global travel platform Apply software design principles, data structures and/or design patterns and computer science fundamentals to write code that is clean, maintainable, optimized, modular with good naming conventions Implement secure data handling practices to protect payment information and meet compliance standards Recommend and apply architectural patterns or GenAI capabilities to improve system design and innovation Enhance service reliability through observability, automation, and continuous operational improvements Collaborate with cross-functional teams to deliver high-impact features aligned with Expedia’s strategic goals ​Minimum Qualifications: Bachelor's degree or Master's in a related technical field, or equivalent related professional experience 2+ years of experience in backend software development, working with cloud-based and distributed systems at scale Proficiency in Java or Kotlin, with hands-on experience integrating services with relational and NoSQL databases Experience with CI/CD pipelines, infrastructure/test automation, and delivering features in Agile development environments Preferred Qualifications: Experience working on payment platforms or implementing backend services leveraging GenAI technologies Experience contributing to multiple multi-quarter, cross-team projects Experience supporting complex distributed systems in production through monitoring, debugging, incident resolution, and root-cause analysis Demonstrated experience designing and deploying scalable services on AWS A Master's degree in a related technical field Please note that this role is only available in Seattle, WA, in alignment with our flexible work model, which requires employees to be in the office at least three days a week. We are unable to offer relocation assistance for this role. The total cash range for this position in Seattle is $119,000.00 to $166,500.00. Employees in this role have the potential to increase their pay up to $190,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Benefits and perks Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life. Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation. About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Important notice Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/. Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Design and maintain scalable backend services and APIs, collaborate on AI/ML integration, and improve system reliability. | Bachelor's degree and 2+ years experience with Kotlin or Java, microservices, and event-driven architectures. | At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Meet The Team As a Full Stack Software Development Engineer II on EG Advertising, you will help build the platform at the center of Expedia Group's advertising growth strategy. You will contribute to scalable, low-latency systems and intelligent ad experiences that expand inventory, improve relevance, and help EG Advertising achieve ambitious revenue goals across onsite, partner, and off-platform channels. You will work on systems that support the advertising lifecycle, including partner-facing tools, campaign management, ad retrieval, bidding, ranking, delivery, reporting, and measurement. In this role, you will: Design, implement, test, and maintain secure, scalable services and applications, contributing to low-level design, API design, and data modeling for business-critical capabilities. Write clean, reliable, and well-tested code, applying sound engineering principles, design patterns, and code review practices to improve quality, performance, and maintainability. Own well-defined features through technical design, implementation, deployment, monitoring, and iteration, with support from senior engineers on broader architectural decisions. Diagnose and resolve production issues, participate in root cause analysis, and contribute to improvements in reliability, observability, and resilience. Collaborate with product, data science, and engineering partners to refine requirements, make data-informed technical decisions, and deliver reusable solutions. Contribute to the safe integration and operation of AI/ML- enabled capabilities, applying foundational familiarity with AI-driven systems, tools, or workflows to real-world products. Minimum Qualifications: Bachelor's degree in Computer Science or a related technical field; or equivalent related professional experience. 2+ years of professional software development experience building and maintaining services or applications in production environments. Proficiency with Kotlin or Java, with experience building backend systems using microservices and event-driven architectures. Experience with the software development lifecycle for services or applications, including design, implementation, code reviews, testing, deployment, and monitoring. Preferred Qualifications: Experience building full-stack applications, including modern frontend development, backend services, APIs, and data flows. Experience with ad servers, ad bidders, ad selection or ranking systems, campaign delivery systems, programmatic advertising platforms, or similarly complex recommendation or ML-driven decisioning systems. Experience designing, operating, or supporting distributed services in production, with attention to observability, reliability, and performance optimization. Experience with AWS, serverless patterns, or infrastructure-as-code tools such as CloudFormation. Experience with containerized deployments (for example, Docker and Kubernetes), CI/CD pipelines, and test automation. Experience collaborating with Data Scientists or integrating data-driven features into production services to improve relevance, personalization, or operational outcomes. Strong communication and collaboration skills, including experience leading small technical projects and contributing to engineering best practices within a team. Location This role is based in Seattle, WA, in alignment with Expedia Group's flexible work model, which requires employees to be in the office at least three days per week. Relocation assistance is not available for this role. The total cash range for this position in Seattle is $119,000.00 to $166,500.00. Employees in this role have the potential to increase their pay up to $190,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Benefits and perks Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life. Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation. About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Important notice Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/. Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. For more information, visit www.expediagroup.com. Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.

Lead process transformation and continuous improvement initiatives for lodging traveler operations, manage a team of analysts, and deliver data-driven insights to improve customer and agent experience. | 5+ years operational management in complex customer care, strong data analysis and process reengineering skills, project and change management experience, excellent communication and leadership abilities, and willingness to travel up to 50%. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Senior Manager, Lodging Operations This is an opportunity to join one of the largest teams within Expedia Group, the Traveler & Partner Services Platform (TPSP). TPSP unites global, support for Expedia Group’s travelers and supply partners across all EG brands and strategic partnerships. Opportunity will focus on traveler support for lodging lines of business -hotels and Vrbo. The Senior Manager, Lodging Traveler Operations is responsible for relentlessly improving and simplifying traveler related processes through root cause analysis that positively impacts agent and customer experience in measurable terms. Senior Manager will deliver insights and solutions that can help operational teams better address customer inquiries, concerns, and feedback. Beyond working with operations, Senior Manager will negotiate and influence stakeholders to drive innovative solutions increasing team efficiency and effectiveness. Role will be responsible for driving a team of lodging improvement analyst to make scalable changes based on analyzing performance, trends, operational needs and implementing strategies to reach targets and create better experiences in travel. Establish improvement initiatives in accordance with objectives and priorities of TPSP Operations and broader TPSP teams In This Role You Will • Lead all aspects of process transformation - including discovery, prioritization, current state, future state and scalability • Drive business case development and realization to tackle largest opportunities driving efficiency and effectiveness • Apply comprehensive or specialist-level knowledge of process reengineering, continuous improvement - mastering best practices and methodologies to accomplish goals • Act as a key communicator of the vision for Lodging Improvement Traveler, creating and communicating executive communications and value propositions to ensure buy-in; clearly articulate vision and strategy; consult with internal clients to model future-state and develop roadmaps • Partner with leadership to align operational improvements and enablement for processes, policies and products • Lead a small team of process leads and provide active coaching, mentoring, and knowledge-sharing to advance their career development; manage and review those team members’ work product • Build out playbooks for proactively raising issues and BAU opportunities for hotel traveler and Vrbo teams with the objective of reducing customer effort & growing efficiency • Provide SME and/or deep insights and contribute to X-team swarms with actionable recommendations based on data insights and analysis • Monitor key performance indicators in alignment with business objectives for trend analysis in the constant pursuit of continuous improvement • Create compelling visual stories suitable for executive audiences across TPSP • Work collaboratively with diverse teams across EG and be the bridge between different departments, facilitating communication, and ensuring alignment • Actively contribute to the successful adoption of all new products, policies, processes, and tools • Regularly generate insightful reports to support business reviews with senior leaders, leading the charge in data-informed decision-making and analysis optimization Experience & Qualifications • 5+ years of Operational management experience in a dynamic and complex customer care environment • Experience and proven success in developing and meeting/exceeding KPIs • Master in working in heavy data environment and being able to interpret and present clear and thoughtful analysis and actions with a keen eye for detail • Ability to map cross functional and detailed complex processes • Experience managing and delivering large-scale projects, and transformation programs and ability to manage multiple concurrent programs • Proven experience in solving complex problems in business processes; able to think about objectives from multiple perspectives and consider non-conventional ideas and approaches for achieving objectives • High energy and a positive outlook with the passion to make things better at every opportunity • Outstanding verbal/written communication, collaboration, negotiation, and influencing skills • Ability to direct, motivate and empower others to work towards the organization's goals • Proven ability to work autonomously in high pressure/demanding team • Comfort with ambiguous, constantly evolving situations. Self-starter with a high degree of motivation to go above and beyond the task at hand. • Ability and willingness to travel up to 50%, as required The total cash range for this position in Austin is $141,500.00 to $198,000.00. Employees in this role have the potential to increase their pay up to $226,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Lead product strategy and execution for supply-side marketplace payment experiences, integrating AI/ML technologies and managing cross-functional teams. | 8+ years in product management with fintech or payments experience, expertise in scalable payment infrastructure, AI/ML application, and mentoring junior PMs. | Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Senior Product Manager, Supply Payments Experiences Introduction to the team The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group to achieve growth and results for our customers and company. As a Senior Product Manager, you will join a dynamic team focused on redefining travel experiences through innovative, data-informed, and customer-centric product strategies. You’ll play a pivotal role in shaping the future of marketplace platforms, particularly on the supply side, by integrating AI/ML technologies and leading cross-functional initiatives to save suppliers time with insights and automation. This role is ideal for someone passionate about fintech, marketplaces, and creating scalable solutions that drive supplier success and simplified payment experiences. In this role, you will: • Craft and communicate a compelling product vision and strategic roadmap aligned with business goals and KPIs. • Lead supply-side strategy for marketplace platforms, optimizing partner acquisition, onboarding, engagement, and monetization. • Design and manage global payment flows, including pricing models, payout schedules, fraud prevention, and compliance. • Collaborate with finance, legal, and operations to ensure secure, scalable payment infrastructure. • Develop supplier-facing tools and dashboards for transparency, performance tracking, and financial reconciliation. • Implement AI/ML-powered solutions, facilitating technical feasibility discussions and guiding architecture design. • Drive product experimentation, discovery, and design using innovative methodologies and advanced data analysis. • Influence prioritization across teams, ensuring strategic alignment and proactive risk mitigation. • Mentor junior PMs and foster cross-functional collaboration to deliver high-impact product outcomes. • Present in executive settings, using storytelling and negotiation to drive organizational alignment. Minimum Qualifications: • 8+ years of industry product management experience. • Product experience in marketplace platforms, Fintech or payments. • Track record of leading cross-functional teams managing complex stakeholder landscapes Preferred Qualifications: • Demonstrated expertise in B2B product development, particularly within fintech or payments. • Bachelor's degree in a related technical field or equivalent related product management professional experience. • Skilled in designing and managing scalable, compliant payment flows and infrastructure. • Proficient in applying AI/ML technologies to automate workflows or increase user engagement. • Experienced in defining product metrics, guiding advanced data analysis, and driving product experimentation. • Committed to mentoring junior PMs and fostering strategic product leadership. The total cash range for this position in Austin is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.