Everyday Electric

Lead company-wide security strategy through architecture reviews, threat modeling, AI and cloud security guardrails, and improvements to security culture, incident response, and vulnerability management. | Requires 7+ years of security engineering experience, strong production software development skills, and deep cloud security, API security, and software lifecycle knowledge. | Who We Are Everyday Electric (formerly Renew Home) is on a mission to change how we power the world by making it easier for customers to save energy and money at home as part of the largest residential virtual power plant in North America. We partner with industry-leading brands to better manage residential energy for users by prioritizing efficiency, savings, and comfort — and cleaner energy for everyone. We are an Equal Opportunity employer striving to create a diverse, equitable, and inclusive work environment where everyone feels that they have a voice that is heard. We strongly encourage candidates to check out our website at www.everydayelectric.com to learn more about the world-changing work we are doing. What You Will Do Security strategy and leadership: Help define and drive company-wide security strategy across applications, cloud infrastructure, and AI systems. Identify our highest-impact risks and lead cross-functional initiatives to address them. Application and product security: Lead security architecture reviews, threat modeling, code reviews, and security testing. Partner with engineering teams to build security into the SDLC and eliminate classes of vulnerabilities through secure-by-default patterns and guardrails. AI and agentic security: Define and implement security guardrails for LLM-powered applications, AI agents, coding assistants, and MCP/tool integrations, including identity, permissions, data access, secrets, sandboxing, and human approval boundaries. Cloud and infrastructure security: Improve security across AWS/GCP, containers, CI/CD, identity and access management, and the software supply chain through scalable controls and automation. Vulnerability management and incident response: Improve how we discover, prioritize, remediate, and detect security issues, and provide technical leadership during significant security incidents. Company-wide security: Partner with Engineering, Infrastructure, IT, Legal, and other teams on security architecture, policies, compliance programs, and emerging risks. Security culture: Raise the security capabilities of the engineering organization through tooling, training, security champions, technical guidance, and mentorship. 7+ years of experience in application, product, cloud, or infrastructure security, with strong hands-on security engineering experience. Strong software engineering skills with the ability to read, write, and review production code and design practical security improvements. Deep understanding of application and API security, authentication and authorization, cloud security, and modern software development and delivery. Experience designing scalable security architecture and secure-by-default controls across applications and cloud infrastructure. Understanding of AI and agentic security risks, including prompt injection, insecure tool use, excessive permissions, sensitive-data leakage, and risks associated with MCP and third-party AI integrations. Proficiency in utilizing AWS security services (e.g. IAM, WAF, GuardDuty, AWS Inspector) and static and dynamic application security tools like CodeQL, Burp Suite, Zap, Nuclei. Strong understanding of networking, security, and core Internet protocols (e.g. TCP/IP, DNS, SMTP, SSL, distributed networks). Demonstrated ability to lead complex security initiatives across multiple teams, influence technical direction, and operate independently in ambiguous problem spaces. Strong communication skills and the ability to translate security risks into practical engineering decisions. Experience with AWS security services, application security tooling, SOC 2/ISO 27001, and AI-assisted security tools is a plus. We know not everyone will check every box on day one. If this work excites you and you have strong experience in most of these areas, we’d love to hear from you. What You'll Get A full-time position, with a competitive salary based on experience. The base salary for this role is $170k - $220k. In addition to base compensation, this role is eligible for a target annual bonus of 15% of base salary, and participation in long-term incentive programs tied to company growth and performance. We use market data and consider your job family, background, skills, experience, and U.S. work location to determine compensation within our established pay range. Fully remote work environment with home office set-up allowance. Real and lived work-life balance - Company perks include no pre-set vacation limits (with a top-down culture of taking meaningful PTO every year!), parental leave benefits, and a corporate value of working sustainably and putting families first. Competitive benefits package that includes numerous health and wellness benefits. 401(k) plan, with employer contributions to the same. Opportunity to work with amazing people who are passionate about their mission, thriving in a fully-remote work environment, and learning and growing every day. At this time, Everyday Electric is unable to sponsor or take over sponsorship of employment visas. Candidates must be authorized to work in the United States without current or future immigration from the company, including training plans for foreign students. EQUAL OPPORTUNITY EMPLOYER Individuals seeking employment at Everyday Electric are considered without regard to race, color, religious creed, sex, gender identification, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Own the strategic direction and operational health of utility VPP partners, advising partners and driving cross-functional initiatives to improve program success. | Requires 7+ years in client or program management within the energy industry, including deep VPP or demand-response expertise, plus a bachelor’s degree. | Who We Are Everyday Electric (formerly Renew Home) is on a mission to change how we power the world by making it easier for customers to save energy and money at home as part of the largest residential virtual power plant in North America. We partner with industry-leading brands to better manage residential energy for users by prioritizing efficiency, savings, and comfort — and cleaner energy for everyone. We are an Equal Opportunity employer striving to create a diverse, equitable, and inclusive work environment where everyone feels that they have a voice that is heard. We strongly encourage candidates to check out our website at www.everydayelectric.com to learn more about the world-changing work we are doing. Role Summary As a Senior Manager, Customer Success, you will own the strategic direction, health, and partner engagement for a portfolio of our highest-complexity, highest-value Utility VPP partners. The Customer Success team manages the end-to-end post-contract lifecycle. Acting as trusted advisors and Renew Home product experts, the team ensures partners achieve their strategic goals while driving the growth and scaling of their programs. This is a senior individual-contributor role: you won’t manage people, but you’ll operate as a functional leader on the team — the person who takes on our most demanding accounts, sets the standard for how complex programs are run, and acts as a mentor and escalation point for less-experienced teammates. You will identify the problems that matter in your portfolio, define the solutions, and work with our internal teams to drive them to conclusion. What You Will Do Own the strategic direction, operational health, and end-to-end partner engagement for a portfolio of our most complex, highest-value VPP partners — from launch through ongoing growth and optimization. Serve as a trusted advisor to senior stakeholders within partner organizations, expertly navigating complex, multi-stakeholder ecosystems. Act as a mentor and escalation point for the Customer Success team stepping in on at-risk or off-track programs for your portfolio of partners and modeling how complex issues get handled well. Identify programmatic bottlenecks and design scalable playbooks and solutions for setup, growth, and monitoring that the broader team adopts. Partner with Sales to map account growth and expansion strategies, and connect our long-term product roadmap to each partner’s strategic vision. Own the customer feedback loop for your accounts, translating insights into strategic recommendations that influence our product and service roadmap. Anticipate roadblocks before they impact partners and proactively implement mitigation strategies; exercise strong judgment on when and how to escalate. Use customer success tools and data analytics to track account health, surface trends, and measure program effectiveness — delivering actionable insights to partners and internal stakeholders. Actively contribute to and evolve Renew Home’s delivery and account management methodology, identifying gaps and building solutions that improve delivery across the team. BA/BS degree and at least 7+ years of experience in client management, program management, or partnership development in a fast-paced environment, with experience in the energy industry. Demonstrated ability to independently own high-complexity, high-value accounts and drive cross-functional initiatives from start to finish. Deep expertise in VPPs, demand response, or broader energy program experience. Excellent written, verbal, and visual presentation skills among peers, management, and cross-functional teams. A strong track record of navigating ambiguity and complex, multi-stakeholder environments, and juggling multiple programs simultaneously. Experience mentoring teammates or serving as an escalation point without formal management authority. Strong project management and organizational skills, with sharp analytical and troubleshooting instincts and meticulous attention to detail. Preferred: Technical or MBA degree. Experience in fast-paced environments, such as consulting or technology. Knowledge of utility regulatory environments, stakeholders, and decision-making processes. What You'll Get A full-time position, with a competitive salary based on experience. The base salary for this role is $135k - $165k. In addition to base compensation, this role is eligible for a target annual bonus of 15% of base salary, and participation in long-term incentive programs tied to company growth and performance. We use market data and consider your job family, background, skills, experience, and U.S. work location to determine compensation within our established pay range. Fully remote work environment with home office set-up allowance. Real and lived work-life balance - Company perks include no pre-set vacation limits (with a top-down culture of taking meaningful PTO every year!), parental leave benefits, and a corporate value of working sustainably and putting families first. Competitive benefits package that includes numerous health and wellness benefits. 401(k) plan, with employer contributions to the same. Opportunity to work with amazing people who are passionate about their mission, thriving in a fully-remote work environment, and learning and growing every day. At this time, Everyday Electric is unable to sponsor or take over sponsorship of employment visas. Candidates must be authorized to work in the United States without current or future immigration from the company, including training plans for foreign students. EQUAL OPPORTUNITY EMPLOYER Individuals seeking employment at Everyday Electric are considered without regard to race, color, religious creed, sex, gender identification, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.