6 open positions available
Design and maintain scalable backend services and APIs with Python, collaborating cross-functionally to integrate AI workflows and optimize performance. | 7+ years backend engineering experience with strong Python skills and local Seattle presence for hybrid work. | PLEASE NOTE: At this time, we are only able to consider candidates who are authorized to work in the United States without the need for current or future visa sponsorship. This includes U.S. citizens and Green Card holders. About Evertune AI Evertune is building the first AI discovery platform for modern marketers. As large language models (LLMs) become the go-to source for recommendations – we help brands understand exactly what AI is saying about them, where they stand against competitors, and how to show up more often in AI-powered answers. Our platform turns black-box AI behavior into actionable insights, so marketing teams can make faster, smarter decisions that drive growth. Founded by leaders who helped scale The Trade Desk into the world’s leading ad tech platform, we bring deep expertise in digital advertising, data, and high-growth environments. Now, we’re pioneering a new category at the intersection of AI, SEO, and brand strategy. We raised a $15M Series A led by Felicis Ventures, with support from Eniac, NextView, Roger Ehrenberg, and leaders from OpenAI, Google, Meta, Uber, and more. This gives us the momentum to move faster and build the first enterprise-grade AI marketing suite. Backed by top-tier VC investors and trusted by forward-thinking brands, we have the resources to scale – but what really defines us is our culture. We move fast, think boldly, and believe the best ideas win regardless of title. If you're excited about shaping the future of how brands grow in the age of AI, you’ll thrive here. Your Team You’ll join Evertune’s engineering team at a pivotal moment in the company’s growth. We’re a tight-knit, ambitious group building quickly at the frontier of AI and search, with teammates primarily based in New York and Seattle. We care deeply about craft, but we know great products are built through iteration – we value momentum, clear thinking, and people who turn ambiguity into product. As an early member of the team, you’ll have a meaningful influence on what we build, how we build it, and how the engineering organization evolves as we scale. You must be based in the Seattle area and available to work in-office with the team 2-3x/week at our U District location. Your Role In this role, you’ll build the backend systems that power our core product experience - from APIs and business logic to the data flows and integrations behind AI-native workflows. We’re looking for a product-minded backend engineer who can translate complex requirements into clean, scalable services and help turn cutting-edge AI capabilities into reliable, intuitive software for customers. You’ll contribute directly to core product development and partner closely with product, design, and engineering to build systems that are thoughtful, performant, and built for iteration. This role is ideal for an engineer who enjoys owning backend problems end to end, thrives in ambiguity, and is excited to help define what great AI-native product development looks like from the backend out. You should be excited by AI-native product experiences, energized by ambiguity, and already heavily using AI tools and LLMs in your own workflow to operate with greater leverage. Responsibilities Own and build key backend systems that power Evertune’s product experience Design, build, and maintain scalable backend services, APIs, and application logic in Python Ship product-facing backend features that support customer workflows, insights, and AI-driven experiences Design resilient APIs, optimize backend performance, and improve system reliability as product usage grows Integrate and test third-party APIs, including LLM providers like OpenAI, Anthropic, Google, and others Collaborate closely with product, design, and engineering to turn complex requirements into clean, reliable systems Model and manage data in ways that support evolving product needs and scalable application development Debug and troubleshoot issues across backend services, integrations, and production systems Influence backend architecture and technical decisions that help the team move quickly and sustainably Contribute to a team culture that values speed, craft, ownership, and candor Requirements Must currently be located in the Seattle area and able to work in-office 2-3x/week 7+ years of experience building and shipping production software for user-facing or B2B products, with substantial depth in backend engineering Experience building scalable backend systems in Python or similar languages, with Python highly preferred Strong fundamentals in system design, data modeling, testing, debugging, and performance optimization Track record of building reliable product-facing services and integrations that directly support customer workflows Comfortable working across APIs, databases, cloud infrastructure, observability, and CI/CD Strong product instinct and a collaborative approach to working with product, design, and frontend engineers AI-forward and actively using AI tools / LLMs to improve speed, quality, and engineering leverage Strong communication skills, technical judgment, and comfort operating in a fast-moving startup environment Nice to Have Experience building analytics products, data-heavy applications, or complex B2B workflows Experience integrating and operating LLM or generative AI systems in production Familiarity with MongoDB or other NoSQL databases Experience with event-driven systems, queues, or streaming architectures Familiarity with cloud infrastructure, containerized services, or infrastructure-as-code Early-stage startup or high-growth company experience Culture & Values At Evertune, we’re building more than just groundbreaking AI products – we're building a culture where speed, insight and humanity go hand in hand. Here’s what we value: Curiosity: We start with questions, not assumptions, and follow the signal wherever it leads. Velocity: We move fast, iterate quickly and prefer learning through doing. Empathy: We’re ambitious, but never at the expense of being respectful, inclusive and grounded. Openness: We welcome different perspectives and challenge each other’s ideas Ownership: We trust people to own decisions and outcomes. Compensation Philosophy & Benefits: Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Evertune AI. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Evertune AI employees. It is our expectation that the majority of candidates who are offered roles at Evertune AI will land well within our salary ranges based on these factors. The annual base salary range for this position is: $150,000 - $200,000 + stock options. Benefits include: Competitive Equity, Medical/Dental/Vision Coverage, Generous Paid Time Off, Commuter Benefits, etc. Evertune does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Evertune. Evertune is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Build and ship full stack product features collaborating with product and design teams. | 7+ years full stack experience with modern JavaScript and Python, NYC-based with hybrid work. | PLEASE NOTE: At this time, we are only able to consider candidates who are authorized to work in the United States without the need for current or future visa sponsorship. This includes U.S. citizens and Green Card holders. About Evertune AI Evertune is building the first AI discovery platform for modern marketers. As large language models (LLMs) become the go-to source for recommendations – we help brands understand exactly what AI is saying about them, where they stand against competitors, and how to show up more often in AI-powered answers. Our platform turns black-box AI behavior into actionable insights, so marketing teams can make faster, smarter decisions that drive growth. Founded by leaders who helped scale The Trade Desk into the world’s leading ad tech platform, we bring deep expertise in digital advertising, data, and high-growth environments. Now, we’re pioneering a new category at the intersection of AI, SEO, and brand strategy. We raised a $15M Series A led by Felicis Ventures, with support from Eniac, NextView, Roger Ehrenberg, and leaders from OpenAI, Google, Meta, Uber, and more. This gives us the momentum to move faster and build the first enterprise-grade AI marketing suite. Backed by top-tier VC investors and trusted by forward-thinking brands, we have the resources to scale – but what really defines us is our culture. We move fast, think boldly, and believe the best ideas win regardless of title. If you're excited about shaping the future of how brands grow in the age of AI, you’ll thrive here. Your Team You’ll join Evertune’s engineering team at a pivotal moment in the company’s growth. We’re a tight-knit, ambitious group building quickly at the frontier of AI and search, with teammates primarily based in New York and Seattle. We care deeply about craft, but we know great products are built through iteration – we value momentum, clear thinking, and people who turn ambiguity into product. As an early member of the team, you’ll have a meaningful influence on what we build, how we build it, and how the engineering organization evolves as we scale. You must be based in the NYC area and available to work in-office with the team 3x/week at our Flatiron location. Your Role As a Senior Full Stack Engineer at Evertune, you’ll build across the core product experience – from user-facing workflows to the backend systems and APIs that power them. We’re looking for a strong generalist who can move fluidly between frontend and backend, make smart tradeoffs, and ship thoughtful, high-impact product work in a fast-moving environment. You’ll contribute directly to core product development and partner closely with product, design, and engineering to turn complex ideas into software that feels intuitive, useful, and differentiated. This role is ideal for an engineer who likes owning problems end to end, thrives in ambiguity, and is excited to help define what great AI-native product development looks like. You should be excited by AI-native product experiences, energized by ambiguity, and already heavily using AI tools and LLMs in your own workflow to operate with greater leverage. Responsibilities Own and develop key areas of Evertune’s product experience across frontend, backend, and APIs Build and ship end-to-end product features across the stack, from user-facing experiences to backend services and integrations Design, develop, and ship thoughtful, high-quality product experiences for cutting-edge AI products Build and evolve backend services and application logic that power core product workflows Collaborate closely with product, design, and engineering to turn complex ideas into clear, impactful user experiences Help create cohesion across multiple product areas into a unified, intuitive product experience Contribute to frontend architecture, backend design, and code standards across the stack Partner with engineering teammates to design clean APIs and ensure seamless integration across systems Debug and improve performance, reliability, responsiveness, and overall product quality Contribute to a team culture that values speed, craft, ownership, and candor Requirements Must currently be located in the NYC area and able to work in-office 3x/week 7+ years experience building and shipping production software as a full stack engineer Strong experience working across modern frontend systems and backend services Deep expertise with modern JavaScript frameworks Experience building backend services and working with Python-based systems or similar Strong product instinct and a track record of building thoughtful, user-facing software Strong API design and integration skills Comfort with cloud platforms (preferably GCP), CI/CD workflows, and performance monitoring Forward-thinking about how AI is changing product development - whether that’s incorporating LLMs into workflows, building AI-native products, or using AI tools to move faster and improve quality Must be AI-forward and actively using AI tools / LLMs to increase leverage and engineering efficiency Excellent communication and collaboration skills, especially in cross-functional settings with design, product, and business stakeholders Strong technical judgment and the ability to operate effectively in a fast-moving startup environment Nice to Have Familiarity with MongoDB or other NoSQL databases Experience building analytics products, data-heavy applications, or complex B2B workflows Experience building polished, intuitive user-facing product experiences Early-stage startup or founding engineer experience Exposure to the AI / LLM ecosystem or interest in large-scale model behavior Contributions to open-source projects or developer communities Culture & Values At Evertune, we’re building more than just groundbreaking AI products – we're building a culture where speed, insight and humanity go hand in hand. Here’s what we value: Curiosity: We start with questions, not assumptions, and follow the signal wherever it leads. Velocity: We move fast, iterate quickly and prefer learning through doing. Empathy: We’re ambitious, but never at the expense of being respectful, inclusive and grounded. Openness: We welcome different perspectives and challenge each other’s ideas Ownership: We trust people to own decisions and outcomes. Compensation Philosophy & Benefits: Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Evertune AI. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Evertune AI employees. It is our expectation that the majority of candidates who are offered roles at Evertune AI will land well within our salary ranges based on these factors. The annual base salary range for this position is: $150,000 - $220,000 + stock options. Benefits include: Competitive Equity, Medical/Dental/Vision Coverage, Generous Paid Time Off, Commuter Benefits, etc. Evertune does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Evertune. Evertune is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Lead development across frontend and backend, mentor juniors, and collaborate on AI-driven user experiences. | 7+ years full stack experience with frontend focus, NYC-based, hybrid work in-office 3 days/week. | PLEASE NOTE: At this time, we are only able to consider candidates who are authorized to work in the United States without the need for current or future visa sponsorship. This includes U.S. citizens and Green Card holders. About Evertune AI Evertune is building the first AI discovery platform for modern marketers. As large language models (LLMs) become the go-to source for recommendations – we help brands understand exactly what AI is saying about them, where they stand against competitors, and how to show up more often in AI-powered answers. Our platform turns black-box AI behavior into actionable insights, so marketing teams can make faster, smarter decisions that drive growth. Founded by leaders who helped scale The Trade Desk into the world’s leading ad tech platform, we bring deep expertise in digital advertising, data, and high-growth environments. Now, we’re pioneering a new category at the intersection of AI, SEO, and brand strategy. We raised a $15M Series A led by Felicis Ventures, with support from Eniac, NextView, Roger Ehrenberg, and leaders from OpenAI, Google, Meta, Uber, and more. This gives us the momentum to move faster and build the first enterprise-grade AI marketing suite. Backed by top-tier VC investors and trusted by forward-thinking brands, we have the resources to scale – but what really defines us is our culture. We move fast, think boldly, and believe the best ideas win regardless of title. If you're excited about shaping the future of how brands grow in the age of AI, you’ll thrive here. Your Team You’ll join Evertune’s engineering team at a pivotal moment in the company’s growth. We’re a tight-knit, ambitious group building quickly at the frontier of AI and search, with teammates primarily based in New York and Seattle. We care deeply about craft, but we know great products are built through iteration – we value momentum, clear thinking, and people who turn ambiguity into product. As an early member of the team, you’ll have a meaningful influence on what we build, how we build it, and how the engineering organization evolves as we scale. You must be based in the NYC area and available to work in-office with the team 3x/week at our Flatiron location. Your Role As a Lead Full Stack Engineer at Evertune, you’ll help shape the future of how marketers interact with AI. This is a hands-on player/coach role for someone who thrives at the intersection of product, engineering, and execution - someone who can build across the stack, lead by example, and help raise the bar for a growing team. You’ll contribute directly to core product development while helping provide technical leadership for engineers around you, especially more junior team members in New York. We’re looking for someone who brings strong ownership, sound judgment, and mentorship instincts – someone who has led, influenced technical direction, and helped others grow. This role is ideal for an engineer who wants to remain deeply hands-on while also helping create structure, clarity, and momentum across a fast-moving product and engineering organization. You should be excited by AI-native product experiences, energized by ambiguity, and already heavily using AI tools and LLMs in your own workflow to operate with greater leverage. Responsibilities Own and lead the development of key areas of Evertune’s product experience across frontend, backend, and APIs, with a particular focus on UI craft, visual quality, and overall polish Lead and mentor junior engineers through thoughtful code reviews, pairing, and day-to-day technical guidance Design, develop, and ship intuitive, high-performance user experiences for cutting-edge AI products Build and evolve backend services and application logic that power core product workflows Help create cohesion across multiple product areas into a unified, intuitive user experience Collaborate closely with product, design, and engineering to shape how AI changes UI/UX, and experiment with new ways to make insights clear, actionable, and impactful Own and evolve frontend architecture, component systems, and code standards, while contributing to broader full stack architecture decisions Partner with engineering teammates to design clean APIs and ensure seamless integration across the stack Create clarity and alignment across the engineering team and cross-functional partners Champion performance, accessibility, responsiveness, and overall product quality across all products Help grow a team culture that values speed, craft, ownership, and candor Requirements Must currently be located in the NYC area and able to work in-office 3x/week 7+ years experience building and shipping production software as a full stack engineer, with deeper strength on the frontend side Proven ability to lead projects and drive execution in a fast-moving startup environment Experience mentoring engineers and helping raise the level of the team; prior formal people management is a plus, but not required Deep expertise with modern JavaScript frameworks Strong experience building data-rich, intuitive interfaces and thinking creatively about how to make complex information clear and actionable Experience building backend services and working with Python-based systems or similar Comfort with cloud platforms (preferably GCP), CI/CD workflows, and performance monitoring Forward-thinking about how AI is changing product development and UI/UX – whether that’s experimenting with AI-powered interfaces, incorporating LLMs into workflows, or building AI-native products Must be AI-forward and actively using AI tools / LLMs to increase leverage and engineering efficiency Excellent communication and collaboration skills, especially in cross-functional settings with design, product, and business stakeholders Strong technical judgment and the ability to influence direction without unnecessary process or hierarchy Nice to Have Prior people management experience in a hands-on startup environment Familiarity with MongoDB or other NoSQL databases Experience building analytics products, data-heavy applications, or complex B2B workflows Founding engineer or early-stage startup experience Experience designing dynamic, adaptive interfaces for AI, analytics, or workflow products Exposure to the AI / LLM ecosystem or interest in large-scale model behavior Contributions to open-source projects or developer communities Culture & Values At Evertune, we’re building more than just groundbreaking AI products – we're building a culture where speed, insight and humanity go hand in hand. Here’s what we value: Curiosity: We start with questions, not assumptions, and follow the signal wherever it leads. Velocity: We move fast, iterate quickly and prefer learning through doing. Empathy: We’re ambitious, but never at the expense of being respectful, inclusive and grounded. Openness: We welcome different perspectives and challenge each other’s ideas Ownership: We trust people to own decisions and outcomes. Compensation Philosophy & Benefits: Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Evertune AI. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Evertune AI employees. It is our expectation that the majority of candidates who are offered roles at Evertune AI will land well within our salary ranges based on these factors. The annual base salary range for this position is: $150,000 - $240,000 + stock options. Benefits include: Competitive Equity, Medical/Dental/Vision Coverage, Generous Paid Time Off, Commuter Benefits, etc. Evertune does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Evertune. Evertune is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Manage post-sale customer journey including onboarding, adoption, retention, upsell, and renewals while serving as a trusted advisor and collaborating cross-functionally to drive client success and revenue growth. | 2–5 years in Customer Success or Account Management in SaaS, experience in adtech/martech/SEO tools, strong relationship management, ability to manage multiple accounts, and willingness to work in-office 3x/week in Seattle. | About Evertune Evertune is building the first AI discovery platform for modern marketers. As large language models (LLMs) become the go-to source for recommendations – we help brands understand exactly what AI is saying about them, where they stand against competitors, and how to show up more often in AI-powered answers. Our platform turns black-box AI behavior into actionable insights, so marketing teams can make faster, smarter decisions that drive growth. Founded by leaders who helped scale The Trade Desk into the world’s leading ad tech platform, we bring deep expertise in digital advertising, data, and high-growth environments. Now, we’re pioneering a new category at the intersection of AI, SEO, and brand strategy. Backed by top-tier VC investors and trusted by forward-thinking brands, we move fast, think boldly, and believe the best ideas win – regardless of title. If you're excited about shaping the future of how brands grow in the age of AI, you’ll thrive here. Your Team You’ll be joining a lean, high-performing go-to-market team during a pivotal phase of Evertune’s growth. Our current GTM team spans sales, marketing, and customer success – with most teammates in our NYC office driving deals, shaping strategy, and growing our client base across both direct brands and agencies. This role will be based in our Seattle office, where we’re expanding our presence on the West Coast. While the office is currently home to our engineering team, we’re excited to grow the business side of the company in this location — making it an exciting opportunity to help shape how our West Coast team scales. You’ll collaborate daily with teammates across time zones, working closely with our CS, sales, and product teams to support a mix of standalone clients and agency partners. This is a growth-critical role for Evertune, and we’re excited to welcome someone who can thrive in a cross-functional, fast-moving environment. Your Role We’re hiring an AI Customer Success Manager to support a growing portfolio of high-value clients and agency partners. This is a client-facing, relationship-driven role focused on onboarding, adoption, retention, and revenue expansion. You’ll serve as the face of Evertune for your accounts – helping our customers uncover insights, stay ahead of change, and realize measurable impact. While you don’t need deep SEO or AI expertise on day one, you’ll be expected to get smart on how brands show up in LLMs – and translate that into clear, actionable guidance. This role is ideal for candidates with experience in adtech, martech, SEO tools, or similar spaces – and who’s eager to build lasting client relationships, lead strategic conversations, and grow accounts over time. Responsibilities Own the post-sale customer journey: adoption, expansion, renewal, and upsell. Lead onboarding for new clients, including discovery sessions, education on GEO/AEO (SEO for Generative AI), and optimization roadmap. Serve as a trusted advisor to technical and non-technical clients alike. Proactively identify upsell opportunities – primarily around expanding coverage to new product lines, categories, or business units. Deliver insights that demonstrate impact and encourage stickiness – positioning Evertune as a must-have, not a nice-to-have. Maintain strong relationships with key client stakeholders, ensuring alignment between Evertune’s capabilities and their growth objectives. Collaborate closely with the product and engineering teams to relay client feedback and help refine platform functionality. Help clients understand why AI isn’t surfacing their brand – and what they can do to change that. Requirements 2–5 years of experience in Customer Success, Account Management, or similar client-facing SaaS role Experience in adtech, martech, SEO tools, or a closely related industry Proven ability to manage the full post-sale lifecycle: onboarding, driving adoption, renewals, and upsells. Experience executing success plans, tracking client KPIs, and proactively identifying churn risks. Strong relationship management skills – you know how to build trust, defuse issues, and become a go-to strategic partner. High EQ with excellent communication skills, both written and verbal. Comfortable leading client meetings, delivering insights, and fielding strategic or tactical questions on the fly. Experience managing multiple accounts and projects simultaneously, with a bias for action and ownership. Based in Seattle and willing to work in-office 3x/week. Nice-to-Haves Professional knowledge of SEO strategy Familiarity with AI tools or LLMs Familiar with tools like HubSpot, Notion, Asana, or similar CS workflows Experience working on a distributed team Culture & Values At Evertune, we’re building more than just groundbreaking AI products—we're building a culture where innovation, ownership, and empathy thrive. Here’s what we value: Collaboration & Kindness: We’re ambitious, but never at the expense of being respectful and inclusive. Bias for Action: We move fast, iterate quickly, and prefer learning through doing. Customer Obsession: Our product decisions are anchored in real-world customer needs and feedback. High Standards: We care deeply about quality—in our code, our design, and our communication. Ownership Mindset: Everyone is trusted to lead initiatives, make decisions, and own outcomes. Compensation & Benefits Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Evertune AI. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Evertune AI employees. It is our expectation that the majority of candidates who are offered roles at Evertune AI will land well within our salary ranges based on these factors. The expected annual base salary for this role is between $90,000-$125,000, plus stock options and commission-based incentives tied to customer growth, including renewals and account expansion. This is an exempt position. Benefits include top-tier Medical/Dental/Vision Coverage, HSA/FSA, Generous Paid Time Off, commuter benefits. Evertune does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Evertune. Evertune is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Manage post-sale customer journey including onboarding, adoption, retention, and revenue expansion while collaborating with cross-functional teams and delivering client insights. | 2-5 years in customer success or similar SaaS client-facing roles, experience in adtech/martech/SEO tools, strong relationship and communication skills, and willingness to work in-office 3 days per week in Seattle. | About Evertune Evertune is building the first AI discovery platform for modern marketers. As large language models (LLMs) become the go-to source for recommendations – we help brands understand exactly what AI is saying about them, where they stand against competitors, and how to show up more often in AI-powered answers. Our platform turns black-box AI behavior into actionable insights, so marketing teams can make faster, smarter decisions that drive growth. Founded by leaders who helped scale The Trade Desk into the world’s leading ad tech platform, we bring deep expertise in digital advertising, data, and high-growth environments. Now, we’re pioneering a new category at the intersection of AI, SEO, and brand strategy. Backed by top-tier VC investors and trusted by forward-thinking brands, we move fast, think boldly, and believe the best ideas win – regardless of title. If you're excited about shaping the future of how brands grow in the age of AI, you’ll thrive here. Your Team You’ll be joining a lean, high-performing go-to-market team during a pivotal phase of Evertune’s growth. Our current GTM team spans sales, marketing, and customer success – with most teammates in our NYC office driving deals, shaping strategy, and growing our client base across both direct brands and agencies. This role will be based in our Seattle office, where we’re expanding our presence on the West Coast. While the office is currently home to our engineering team, we’re excited to grow the business side of the company in this location — making it an exciting opportunity to help shape how our West Coast team scales. You’ll collaborate daily with teammates across time zones, working closely with our CS, sales, and product teams to support a mix of standalone clients and agency partners. This is a growth-critical role for Evertune, and we’re excited to welcome someone who can thrive in a cross-functional, fast-moving environment. Your Role We’re hiring an AI Customer Success Manager to support a growing portfolio of high-value clients and agency partners. This is a client-facing, relationship-driven role focused on onboarding, adoption, retention, and revenue expansion. You’ll serve as the face of Evertune for your accounts – helping our customers uncover insights, stay ahead of change, and realize measurable impact. While you don’t need deep SEO or AI expertise on day one, you’ll be expected to get smart on how brands show up in LLMs – and translate that into clear, actionable guidance. This role is ideal for candidates with experience in adtech, martech, SEO tools, or similar spaces – and who’s eager to build lasting client relationships, lead strategic conversations, and grow accounts over time. Responsibilities • Own the post-sale customer journey: adoption, expansion, renewal, and upsell. • Lead onboarding for new clients, including discovery sessions, education on GEO/AEO (SEO for Generative AI), and optimization roadmap. • Serve as a trusted advisor to technical and non-technical clients alike. • Proactively identify upsell opportunities – primarily around expanding coverage to new product lines, categories, or business units. • Deliver insights that demonstrate impact and encourage stickiness – positioning Evertune as a must-have, not a nice-to-have. • Maintain strong relationships with key client stakeholders, ensuring alignment between Evertune’s capabilities and their growth objectives. • Collaborate closely with the product and engineering teams to relay client feedback and help refine platform functionality. • Help clients understand why AI isn’t surfacing their brand – and what they can do to change that. Requirements • 2–5 years of experience in Customer Success, Account Management, or similar client-facing SaaS role • Experience in adtech, martech, SEO tools, or a closely related industry • Proven ability to manage the full post-sale lifecycle: onboarding, driving adoption, renewals, and upsells. • Experience executing success plans, tracking client KPIs, and proactively identifying churn risks. • Strong relationship management skills – you know how to build trust, defuse issues, and become a go-to strategic partner. • High EQ with excellent communication skills, both written and verbal. • Comfortable leading client meetings, delivering insights, and fielding strategic or tactical questions on the fly. • Experience managing multiple accounts and projects simultaneously, with a bias for action and ownership. • Based in Seattle and willing to work in-office 3x/week. Nice-to-Haves • Professional knowledge of SEO strategy • Familiarity with AI tools or LLMs • Familiar with tools like HubSpot, Notion, Asana, or similar CS workflows • Experience working on a distributed team Culture & Values At Evertune, we’re building more than just groundbreaking AI products—we're building a culture where innovation, ownership, and empathy thrive. Here’s what we value: • Collaboration & Kindness: We’re ambitious, but never at the expense of being respectful and inclusive. • Bias for Action: We move fast, iterate quickly, and prefer learning through doing. • Customer Obsession: Our product decisions are anchored in real-world customer needs and feedback. • High Standards: We care deeply about quality—in our code, our design, and our communication. • Ownership Mindset: Everyone is trusted to lead initiatives, make decisions, and own outcomes. Compensation & Benefits Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Evertune AI. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Evertune AI employees. It is our expectation that the majority of candidates who are offered roles at Evertune AI will land well within our salary ranges based on these factors. The expected annual base salary for this role is between $90,000-$125,000, plus stock options and commission-based incentives tied to customer growth, including renewals and account expansion. This is an exempt position. Benefits include top-tier Medical/Dental/Vision Coverage, HSA/FSA, Generous Paid Time Off, commuter benefits. Evertune does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Evertune. Evertune is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Own the post-sale customer journey, including onboarding, adoption, and account expansion. Maintain strong relationships with key client stakeholders and collaborate with product and engineering teams. | Candidates should have 2-5 years of experience in Customer Success or a similar client-facing role. A professional knowledge of SEO strategy and strong relationship management skills are preferred. | About Evertune: Evertune is building the first AI discovery platform for modern marketers. As large language models (LLMs) become the go-to source for recommendations – we help brands understand exactly what AI is saying about them, where they stand against competitors, and how to show up more often in AI-powered answers. Our platform turns black-box AI behavior into actionable insights, so marketing teams can make faster, smarter decisions that drive growth. Founded by leaders who helped scale The Trade Desk into the world’s leading ad tech platform, we bring deep expertise in digital advertising, data, and high-growth environments. Now, we’re pioneering a new category at the intersection of AI, SEO, and brand strategy. Backed by top-tier VC investors and trusted by forward-thinking brands, we move fast, think boldly, and believe the best ideas win – regardless of title. If you're excited about shaping the future of how brands grow in the age of AI, you’ll thrive here. Your Team: You’ll be joining a lean, high-performing go-to-market team during a pivotal phase of Evertune’s growth. Our team includes our SVP of Business Development, a Senior Account Executive, and our AI Success Manager – each bringing deep experience in ad/marketing tech, enterprise sales, and client partnerships. We operate with urgency, clarity, and trust – collaborating closely to close deals, onboard customers, and drive long-term impact for the brands we work with. As one of the first CSM’s at Evertune, you won’t just join the team – you’ll help shape how it scales. You’ll have direct access to leadership, tight alignment with product and engineering, and a front-row seat to how a venture-backed startup builds in one of the fastest-moving spaces in tech. If you're energized by high ownership and even higher upside, this is your team. Your Role: Evertune is hiring a Customer Success Manager to join our fast-growing GTM team. This is a high-impact, client-facing role designed for someone who knows how to build strong relationships, keep customers engaged, and support growth – all while wearing a few different hats in a startup environment. You don’t need to be an expert in “SEO for AI” on day one – but ideal candidates will have a strong fundamental understanding of SEO strategy. You’ll be working very closely with our AI Success Manager and will have plenty of support as you ramp up. What matters most: you know how to support B2B customers, ask the right questions, connect dots across teams, and keep things moving. You’ll take ownership of onboarding, manage the day-to-day success of a growing client base, and help drive account expansion by ensuring our customers see clear, consistent value from Evertune. Responsibilities: Own the post-sale customer journey: adoption, expansion, renewal, and upsell. Lead onboarding for new clients, including discovery sessions, education on GEO/AEO (SEO for Generative AI), and optimization roadmap. Serve as a trusted advisor to technical and non-technical clients alike. Proactively identify upsell opportunities – primarily around expanding coverage to new product lines, categories, or business units. Deliver insights that demonstrate impact and encourage stickiness – positioning Evertune as a must-have, not a nice-to-have. Maintain strong relationships with key client stakeholders, ensuring alignment between Evertune’s capabilities and their growth objectives. Collaborate closely with the product and engineering teams to relay client feedback and help refine platform functionality. Help clients understand why AI isn’t surfacing their brand – and what they can do to change that. Requirements: 2–5 years of experience in Customer Success, Account Management, or similar client-facing SaaS role Proven ability to manage the full post-sale lifecycle: onboarding, driving adoption, renewals, and upsells. Professional knowledge of SEO strategy strongly preferred. Experience executing success plans, tracking client KPIs, and proactively identifying churn risks. Strong relationship management skills — you know how to build trust, defuse issues, and become a go-to strategic partner. High EQ with excellent communication skills, both written and verbal. Comfortable leading client meetings, delivering insights, and fielding strategic or tactical questions on the fly. Experience managing multiple accounts and projects simultaneously, with a bias for action and ownership. Familiar with tools like HubSpot, Notion, Asana, or similar CS workflows. Based in NYC or willing to be in-office 3x/week. Nice-to-Haves Exposure to SEO, martech, or content strategy Familiarity with AI tools or LLMs Culture & Values At Evertune, we’re building more than just groundbreaking AI products—we're building a culture where innovation, ownership, and empathy thrive. Here’s what we value: Collaboration & Kindness: We’re ambitious, but never at the expense of being respectful and inclusive. Bias for Action: We move fast, iterate quickly, and prefer learning through doing. Customer Obsession: Our product decisions are anchored in real-world customer needs and feedback. High Standards: We care deeply about quality—in our code, our design, and our communication. Ownership Mindset: Everyone is trusted to lead initiatives, make decisions, and own outcomes. Compensation & Benefits: Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Evertune AI. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Evertune AI employees. It is our expectation that the majority of candidates who are offered roles at Evertune AI will land well within our salary ranges based on these factors. This position offers a generous base salary range, plus stock options and commission-based incentives tied to individual and company performance. This is an exempt position. Benefits include top-tier Medical/Dental/Vision Coverage, HSA/FSA, Generous Paid Time Off, commuter benefits. Evertune does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Evertune. Evertune is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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