EvenUp

EvenUp

20 open positions available

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EvenUp

Director, Customer Onboarding

EvenUpAnywhereFull-time
View Job
Compensation$NaNK - NaNK a year

Own and lead the onboarding process for new clients, ensuring a seamless transition and high client satisfaction, while coordinating across multiple teams. | Extensive experience in onboarding, client success, or operations, with proven team management and travel capabilities, and strong communication skills. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. We are seeking an experienced Director of Onboarding to lead the post-sale onboarding experience for newly acquired personal injury firms. This is a senior, client-facing role responsible for ensuring every firm is successfully transitioned, fully operational, and confident in their partnership with us. The Director of Onboarding is a customer advocate first, balancing operational rigor with relationship management. You will lead a traveling onboarding team, personally engage with firm leadership, and coordinate closely with Sales, Product, Customer Success, Engineering, Operations, and Finance teams to deliver a seamless onboarding experience; often on site. The role demands exceptional organizational and coordination skills, including managing complex schedules, aligning diverse stakeholders, and navigating competing expectations. Furthermore, it requires experience instrumenting and managing teams against SaaS and user activation metrics, to ensure “magic moments” and widespread, lasting user adoption. Regular travel is a core component of the position. Key Responsibilities Own the post-sale onboarding experience for new firms, from handoff through successful go-live and stabilization Serve as the primary advocate for newly onboarded firms, ensuring their needs, concerns, and feedback are heard and addressed internally Lead, mentor, and manage an onboarding team that conducts on-site and remote implementations, including travel planning and execution Personally participate in on-site onboarding engagements as needed, particularly for complex or high-priority firms Build and maintain structured onboarding plans, success metrics, timelines, and checklists tailored to each firm Coordinate cross-functionally with Sales, Product, Customer Success, Engineering, Operations, Finance and leadership to ensure alignment and accountability Develop and refine onboarding processes to improve consistency, efficiency, and client satisfaction Manage scheduling across multiple firms, teams, and time zones with precision and flexibility Identify risks or gaps early and proactively escalate or resolve issues before they impact the client experience Create systems to track onboarding progress, outcomes, and performance metrics; report insights and trends to leadership Act as a trusted senior presence for firm owners and leadership during a critical transition period Qualifications & Experience 8+ years of experience in onboarding, implementation, client success, operations, or a related leadership role Experience in legal services (preferred), professional services, or similarly complex environments Proven experience managing teams that travel and execute on-site client engagements Strong background in customer advocacy and relationship management, particularly in high-stakes or transition-heavy environments Exceptional organizational and project management skills; comfortable juggling multiple onboarding tracks simultaneously Demonstrated ability to work cross-functionally and influence without direct authority Willingness and ability to travel regularly (including overnight and multi-day site visits) Executive-level communication skills with the ability to engage confidently with firm owners and senior leadership Calm, solution-oriented leadership style with a high level of accountability What Success Looks Like New firms feel supported, confident, and well-prepared from day one Onboarding timelines are met or exceeded without sacrificing quality Internal teams are aligned, informed, and clear on their roles Issues are anticipated and resolved before they become escalations The onboarding team operates efficiently, consistently, and professionally in the field Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Client Relationship Management
Cross-functional Team Leadership
Project Management
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Posted 15 days ago
EvenUp

Senior Revenue Operations Manager, Marketing Operations

EvenUpAnywhereFull-time
View Job
Compensation$100K - 150K a year

Own and optimize marketing and sales operations systems, processes, and data foundation to improve funnel performance and campaign execution. | 5+ years in Marketing or Revenue Operations, strong experience with Salesforce and marketing automation platforms, proven ability to improve lead management and campaign measurement, and excellent stakeholder management skills. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. EvenUp is looking for a Senior Revenue Operations Manager who will own Marketing Operations end-to-end and serve as the operational partner to Marketing and Sales Development leadership. You’ll build and optimize the systems, processes, and data foundation that power demand generation, lifecycle marketing, and pipeline creation. This role is accountable for marketing funnel performance visibility, lead management operations, attribution, and campaign execution integrity—ensuring Marketing can scale efficiently and predictably. This role can be based in our San Francisco office (hybrid) or remotely anywhere in the United States or Canada, with a preference for candidates located in the Pacific Time zone. What you’ll do Own the marketing tech stack (primarily marketing automation, Hubspot, and its integration to SFDC), including administration, configuration, governance, and documentation. Lead lifecycle and lead management operations, including routing, scoring, enrichment, deduplication, consent/compliance workflows, and SLA monitoring across Marketing/SDR/Sales. Implement and optimize campaign operations: build programs, manage UTM and tagging standards, maintain templates, create forms, execute email marketing campaigns, and ensure clean, consistent execution across channels. Own attribution, reporting, and dashboards: establish reliable source-of-truth dashboards for channel performance, CAC-related inputs, pipeline impact, forecasting, and cohort or deeper performance analysis. Partner with Demand Gen to run experiments, improve conversion rates, and reduce friction across journeys (forms, landing pages, nurture, handoffs). Ensure data quality and governance for Marketing-owned fields and objects in SFDC. Drive operational planning and readiness for launches and major campaigns—QA, measurement plans, tagging, audience logic, and reporting. Build scalable processes for enrichment leveraging Clay. Collaborate cross-functionally with Sales Ops, Customer Ops, Data/Analytics, and Product Marketing to align systems, definitions, reporting, and performance analysis. What you’ll own Marketing automation platform administration and best practices. Lead routing/scoring, enrichment, and SLA performance. Campaign build + QA + measurement standards. Attribution approach and marketing-to-revenue reporting. Marketing data governance and operational documentation. What we look for 5+ years in Marketing Operations / Revenue Operations (Marketing), ideally in B2B SaaS. Strong hands-on experience with Salesforce (or equivalent CRM) and a marketing automation platform (e.g., HubSpot, Marketo, Pardot/Account Engagement); we need someone who can hit the ground running—no platform training. Proven track record improving lead management, funnel conversion, and campaign measurement. Strong analytical skills: comfortable building complex reports and dashboards via Salesforce custom reports, SQL, Domo, and other analytics tools; able to diagnose performance issues and provide actionable insights. Ability to translate strategy into process: you can go from “we need better pipeline visibility” to definitions, workflows, dashboards, and operating cadence. Hands-on experience with Clay for enrichment processes, as well as familiarity with WordPress and Drift/chatbot tools. Excellent stakeholder management—able to partner with Marketing leaders while enforcing standards and governance. Organized and detail-oriented; you naturally build repeatable processes, documentation, and scalable solutions. Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Marketing automation
Salesforce CRM
Data analysis and reporting
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Posted 18 days ago
EV

Account Manager, Mid-Market

EvenUpAnywhereFull-time
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Compensation$160K - 160K a year

Manage a book of business, build relationships with law firm clients, and identify expansion opportunities. | 3+ years in quota-carrying SaaS roles, proven sales success, strong relationship-building skills, and experience managing a high-volume customer book. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. We’re looking for a self-driven, customer-obsessed Mid-Market Account Manager to join as a founding member of our new Account Management team. As an Account Manager at EvenUp, you’ll be the CEO of your book of business, building lasting executive partnerships with our MM law firm clients to help them maximize the value of our AI platform. You’ll manage renewals, identify expansion opportunities, and cross sell new product lines to existing customers. What You’ll Do Own an revenue expansion quota for a seasoned MM book of business Partner with CSMs to proactively engage customers at key lifecycle events: post-onboarding check-in, business reviews, annual renewals, significant business activity (M&A, firm expansion, new markets) Build and manage a pipeline of commercial opportunities via repeatable outbound prospecting Consult with firm executives and operational leaders to understand their operational challenges and goals, providing tailored solutions Navigate a solution sales process by building relationships with multiple external and internal stakeholders through remote and in-person meetings Negotiate and coordinate customer procurement and contract execution for renewals and cross sales Take an entrepreneurial approach to your book, using creativity and strategic thinking to build long-term partnerships that fuel both customer success and EvenUp’s growth. What You’ll Bring 3+ years of experience in quota carrying SaaS roles (Sales, Account Management); minimum 2 years working with customers Proven track record of exceeding quota attainment via $50k+ ACV new business or cross sales Experience managing a high-volume MM customer book of business with a balance of relationship-building and transactional efficiency Strong discovery and consultative selling skills; the ability to translate customer pain points into tailored solutions Excellent communication and relationship-building skills with executives, operations teams, and technical stakeholders Highly organized and self-motivated, with the ability to manage competing priorities in a fast-paced, scaling environment Passion for technology and impact — excited to help transform the legal industry and expand access to justice Compensation & Incentives: As a founding team member, this role has an On-Target Earnings (OTE) benchmark of $160,000 (USD), structured with a 60% Base / 40% Variable split. Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SaaS sales
Account management
Customer relationship management
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Posted 19 days ago
EvenUp

Data Migration Specialist

EvenUpAnywhereFull-time
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Compensation$120K - 200K a year

Plan, execute, validate, and optimize customer data migrations for enterprise SaaS implementations. | Requires 5-8 years of experience in data migration or data engineering, with proficiency in SQL, ETL tools, APIs, and data transformation, plus experience in regulated industries and supporting complex implementations. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. Role Overview The Data Migration Specialist (SOW) is responsible for planning, executing, validating, and optimizing customer data migrations as part of enterprise EvenUp implementations. This role ensures that historical and active legal data is accurately, securely, and efficiently migrated into the EvenUp platform to support successful go-lives and long-term customer adoption. Working closely with Solution Architects, Technical Program Manager, Product, and Customer Success teams, the Data Migration Specialist translates complex legacy data structures into scalable, compliant data models aligned with EvenUp’s platform and legal operations best practices. Key Responsibilities Pre-Migration Planning & Discovery Partner with Solution Architects during post-sale discovery to assess customer source systems (e.g., CRM, Accounting, Processes, spreadsheets) and data readiness. Analyze legacy data structures, field mappings, data quality, and dependencies to identify risks, gaps, and remediation strategies. Define migration scope, sequencing, assumptions, and success criteria in collaboration with implementation leadership. Advise customers on data cleanup, normalization, and preparation activities prior to migration. Data Mapping & Design Design detailed source-to-target data mappings aligned with EvenUp’s data models, workflows, and reporting requirements. Collaborate with the migration team to ensure migrations support future-state processes, automations, and analytics. Define transformation rules, validation logic, and exception handling for complex legal data sets. Contribute to migration “best practices” and reusable templates for common legal workflows. Migration Execution Build, execute, and manage data migrations using ETL tools, scripts, APIs, or database utilities. Perform trial migrations, incremental loads, and final cutover migrations in accordance with project timelines. Coordinate migration activities with platform configuration, integrations, and user acceptance testing (UAT). Ensure data security, confidentiality, and compliance throughout the migration process. Testing, Validation & Go-Live Support Develop and execute data validation plans to confirm completeness, accuracy, and integrity. Partner with customers and the migration team to support UAT and resolve data-related defects. Support go-live cutover activities and post-migration stabilization. Troubleshoot and resolve data issues quickly to minimize customer impact. Documentation & Continuous Improvement Document migration plans, mappings, transformation logic, and validation results. Contribute to internal migration standards, tooling improvements, and automation efforts. Provide feedback to Product and Engineering teams based on migration learnings and customer data patterns. Identify opportunities to improve migration efficiency, scalability, and repeatability. Qualifications Education Bachelor’s degree in Computer Science, Information Systems, Data Engineering, or a related field. Relevant certifications (e.g., data engineering, database, cloud, or ETL tools) preferred. Experience 5–8 years of experience in data migration, data engineering, or technical implementation roles within enterprise SaaS environments. Proven experience migrating large, complex datasets from legacy systems into modern cloud platforms. Hands-on experience with ETL processes, APIs, SQL, and data transformation techniques. Experience working in regulated industries (legal, financial services, healthcare) strongly preferred. Bonus: Experience migrating data for legal case management systems or legal operations platforms. Technical Skills Strong proficiency in SQL and relational data modeling. Experience with ETL tools, scripting languages (e.g., Python), and API-based data transfers. Understanding of data governance, security, and compliance best practices. Experience supporting UAT and go-live activities in complex implementations. Soft Skills & Attributes Highly detail-oriented with a strong commitment to data accuracy and quality. Strong problem-solver who can navigate ambiguous data scenarios. Excellent communication skills for working with technical and non-technical stakeholders. Collaborative mindset with the ability to partner effectively with internal and customer teams. Thrives in fast-paced, customer-facing environments with multiple concurrent projects. Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Data Migration
SQL
ETL Processes
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Posted 25 days ago
EvenUp

Solutions Architect

EvenUpAnywhereFull-time
View Job
Compensation$120K - 200K a year

Design and lead customer solutions for enterprise implementations, translating client requirements into scalable architectures within EvenUp's platform. | 7-10 years in solution architecture or related roles in enterprise SaaS, with experience in technical sales support and legal tech or regulated industries, proficiency in cloud services, APIs, and solution design methodologies. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. The Solution Architect (SOW) will design customer solutions for enterprise implementations, translating client requirements into scalable architectures within EvenUp's platform. This supports post-sale implementation to drive successful deployments. Reporting to the Manager-Solution Architects, the SA will ensure functional and technical designs are robust, user-friendly, and aligned with legal operations best practices. Key Responsibilities Build and lead custom demonstrations of the EvenUp platform tailored to client needs, showcasing capabilities to instill confidence and remove technical objections. Conduct discovery sessions with potential clients to solicit business requirements and respond to RFPs effectively. Post-Sale Implementation Lead current state discovery for implementation projects, analyzing client processes, data structures, existing systems (e.g., CMS, reporting tools), and workflows to identify gaps and opportunities. Discover and define future state requirements, including process optimizations, technical accelerators (e.g., pre-built templates for legal workflows), data models, business logic rules, workflow configurations, and integrations to support client objectives. Drive the creation of Standard Operating Procedures (SOPs) and processes to ensure seamless adoption, including training materials, change management strategies, and process performance metrics. Define and own specific solution area “best practices” within our platform. Consult customers to adopt “best practices” to streamline and accelerate implementations. Build and lead custom demonstrations of the EvenUp platform tailored to client needs, showcasing capabilities to instill confidence and remove technical objections. Platform Configuration Configure platform components like rules engines, reporting dashboards, and automation scripts. Work with Data Migration/Technical Architects to incorporate technical flows into overall solution designs. Facilitate the activation of integrations, collaborating with internal service providers Documentation Identify opportunities to leverage emerging technologies to enhance solutions. Document designs, configurations, and best practices for knowledge transfer and future projects. Contribute to team standards for architecture and implementation efficiency, including feedback to influence product roadmap based on client insights. Qualifications Education Bachelor’s degree in Computer Science, Engineering, or a related field. Technical certifications like TOGAF, AWS Certified Solutions Architect, or similar preferred. Experience 7-10 years in solution architecture or related roles in enterprise SaaS, with experience in technical sales support and legal tech or regulated industries. Proven track record designing and implementing custom solutions, including configurations in complex environments. Hands-on experience with cloud services (e.g., AWS, Azure) Bonus: Experience working within a legal department or with legal departments, with a strong understanding of legal operations and industry best practices. Skills Expertise in solution design methodologies (e.g., UML diagramming) and tools like Lucidchart or Enterprise Architect. Excellent communication skills for bridging technical and business stakeholders, including demo delivery and RFP responses. Proficiency in agile methodologies and project tools (e.g., Jira, Confluence). Strong technical knowledge of APIs, microservices. Data modeling, a plus. Attributes Innovative problem-solver with a client-first mindset in high-impact settings. Adaptable collaborator thriving in dynamic, growth-oriented teams with up to 40% travel for client engagements. Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Solution Architecture
Cloud Services (AWS, Azure)
API and Microservices
Direct Apply
Posted 25 days ago
EvenUp

Account Executive | Seattle

EvenUpAnywhereFull-time
View Job
Compensation$40K - 70K a year

Manage the entire sales process from lead generation to closing, including prospecting, meetings, and relationship building. | Experience in B2B SaaS sales, proven sales targets achievement, excellent communication skills, and self-driven attitude. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. We’re looking for an Account Executive based in Seattle to execute and refine our sales playbook from lead generation to closing. You are a fit for this role if you’re not afraid to get your hands dirty and own your pipeline and outcomes. EvenUp is committed to investing in the development and enablement of our sales team. What you'll do: Own the full sales-cycle from lead to close to include outbound prospecting Conduct 30 cold calls a day with the goal of generating 3 self-sourced meetings a week. You'll spend 1-3 days per week meeting prospects in person, building relationships and demonstrating our product’s value Travel to events and conferences to meet key law firm decision-makers and close deals Consistently be in communication with other cross-functional members of our team What we look for: Demonstrated experience leading an end to end sales process, ideally in a B2B SaaS Proven track record of hitting or exceeding sales targets and quotas Solid organizational skills and strong attention to detail Excellent written and verbal communication skills Self driven and results-oriented Team player with a competitive spirit Commitment to data hygiene and leveraging available tools and resources #LI-Remote Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

B2B SaaS sales
Full sales cycle management
Cold calling and prospecting
Direct Apply
Posted 25 days ago
EvenUp

Senior AI Product Manager

EvenUpAnywhereFull-time
View Job
Compensation$200K - 250K a year

Lead development and optimization of AI models for legal and medical data extraction, evaluation, and deployment. | Extensive experience in AI modeling, data pipelines, and understanding of LLMs, evaluation metrics, and model lifecycle management. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. We’re looking for a highly technical AI Product Manager to lead the development of the core models that power EvenUp’s intelligence. This role focuses on our AI layer where you'll work on training, optimizing, and evaluating numerous models that extract truth from complex legal and medical data. You’ll be responsible for increasing accuracy across key entity extraction models, building new models, increasing input modalities, building data flywheels, and ensuring we keep up with the state of the art in foundation models and agentic orchestration. This is a hybrid role with the expectation of working at least 3 days a week from our San Francisco office. What you'll do: Own the strategic roadmap and tactical execution for core models, focusing on domain-specific entity extraction and linking models in the legal and medical spaces. Dive deep into prompt engineering; build robust evaluation frameworks and gold-standard datasets to measure model performance and reasoning accuracy. Partner with ML engineers, data scientists, software engineers, and legal/medical subject matter experts, to manage the end-to-end model lifecycle from data curation to post-production monitoring. Balance technical trade-offs between model size and reasoning quality to ensure our features are both intelligent and commercially viable. Research and experiment with emerging modeling techniques to maintain our competitive edge. What we look for: You love working on models; grinding on model accuracy is something you find fun 5+ years of professional experience with a heavy emphasis on high-trajectory growth in AI modeling or data science products. Deep understanding of LLMs, evals, RAG, agentic orchestration, classical machine learning and statistics Proven track record of treating data quality as a first-class product and building pipelines designed specifically for model training. Demonstrated ability to translate complex model metrics into clear business impact for non-technical stakeholders. Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

AI modeling
Data science
Machine learning
Direct Apply
Posted 26 days ago
EvenUp

Senior People Business Partner

EvenUpAnywhereFull-time
View Job
Compensation$150K - 200K a year

Partner with leadership to develop organizational strategies, lead performance reviews, and support workforce planning to scale teams effectively. | 8+ years in HR roles, with at least 6+ years supporting technical or GTM teams, experience in organizational design, performance management, and familiarity with employment law in the US and Canada. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. We are looking for a Senior People Business Partner (PBP) who wants to bypass traditional HR in favor of deep organizational strategy and high-impact results. This role requires a trusted expert who understands how to scale global standards while remaining hands-on in a foundational environment, ideal for someone who has seen what “great” looks like at scale but still finds joy in building from the ground up. EvenUp offers a high-speed and high-support culture where we prioritize authentic collaboration and collective success. We’re seeking a problem-solver who listens to client needs and builds solutions from first principles rather than from a handbook. As a senior member of the People team, you will act as a strategic advisor to leadership on organizational design, talent development, and workforce planning, driving initiatives that align directly with our business objectives. This is a hybrid role with the expectation of working at least 3 days a week from one of our office hubs in San Francisco or Toronto. What you'll do: Partner with EPD (Engineering, Product, Design) and GTM (Go-To-Market) leaders to provide high-impact support on strategic people initiative, organizational planning and leadership coaching. Lead performance cycle, talent reviews and workforce planning to ensure our teams are structured to scale effectively as we grow. Act as a change agent and partner with Leaders and COEs (Total Rewards, L&D, Talent Acquisition) to implement critical company initiatives, including learning platforms, engagement initiatives, etc. Act as a hands-on advisor for complex employee relations issues, mitigating risk while maintaining a people-first, common-sense approach. Drive initiatives that foster inclusion, recognition, and a high-performance environment, ensuring our people practices evolve alongside our AI-driven product focus. What we look for: 8+ years of total experience in People/HR roles, with at least 6+ years specifically as a People Business Partner. Proven experience supporting GTM or Technical organizations within a fast-moving startup or tech environment. Expertise in organizational design, performance management, and workforce planning with Director and managers . A bachelor’s degree is required; an advanced degree in business or a related field is preferred. You're knowledgeable in U.S. and/or Canadian employment law (experience with both is a plus). You're a self-motivated driver who executes from end to end and delivers quantifiable impact. You're a resourceful team player who is comfortable navigating ambiguity and willing to roll up your sleeves to problem solve. You're a modern HR practitioner who understands how to integrate AI into your daily workflow to maximize efficiency. Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Organizational Design
Performance Management
Workforce Planning
Direct Apply
Posted 26 days ago
EvenUp

Customer Onboarding Specialist, Enterprise

EvenUpAnywhereFull-time
View Job
Compensation$70K - 110K a year

Lead and manage end-to-end onboarding processes for enterprise customers, deliver training and demos, coordinate cross-functional teams, and drive customer adoption and satisfaction. | 5+ years onboarding or implementation experience in SaaS or legaltech, excellent communication, project management skills, technical aptitude, and willingness to travel up to 50%. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. As an Enterprise Customer Onboarding Specialist, you will own and drive the post-sale onboarding process for new EvenUp customers, ensuring they achieve rapid adoption and sustained value from our platform. You will lead strategic onboarding sessions, coordinate with cross-functional teams, and work directly with key decision-makers and end-users. Your efforts will be critical in maximizing trial utilization and ultimately enhancing customer retention and satisfaction. This role requires a proactive, customer-centric mindset, excellent communication skills, and a deep understanding of SaaS onboarding best practices—coupled with a readiness to travel up to 50% when necessary. What you'll do: • Onboarding Management & Process Ownership: • Lead comprehensive onboarding sessions for new customers, including trial kickoff calls, live demos, and tailored training sessions covering EvenUp’s suite of products. • Facilitate the smooth handoff from Sales to Customer Success by ensuring all critical customer information is accurately collected and documented. • Implement a structured onboarding process for your clients, ensuring that key milestones are met (e.g., trial kickoff call, product feedback meetings, account reviews, and transition calls). • Customer Training & Adoption: • Develop and deliver high-impact onboarding and training sessions to equip customers with the skills necessary to use EvenUp’s platform effectively. • Lead product demonstrations covering key features of EvenUp’s Claims Intelligence Platform. • Ensure all potential users are active in the EvenUp portal and support continuous learning through follow-up sessions and best-practice sharing. • Cross-Functional Coordination & Feedback Integration: • Collaborate closely with Account Executives (AEs), Customer Success Managers (CSM), Product, Legal/Medical Operations, and Engineering teams to ensure customer requirements and feedback are promptly addressed. • Act as the primary point of contact during the onboarding trial period, tracking key metrics (e.g., user engagement, demand submissions, software utilization) via platforms like Vitally and escalating issues when necessary. • Mentor and support junior onboarding team members while refining onboarding strategies to achieve higher trial conversion rates. • Strategic Customer Engagement: • Engage with key decision-makers and firm champions to establish strategic success metrics and ensure alignment on implementation milestones. • Lead high-level review sessions (e.g., account strategy sessions and transition meetings) to discuss trial performance, identify upsell or cross-sell opportunities, and gather actionable feedback. • Advocate for continuous customer improvement by initiating meetings with customers to troubleshoot problems, optimize workflows, and set clear next steps toward long-term success. What we're looking for: • Experience: • 5+ years of experience in customer onboarding, implementation, or success roles, preferably within the SaaS or legaltech industries. • Demonstrated ability to manage end-to-end onboarding processes for enterprise clients and high-value accounts. • Skills & Competencies: • Excellent verbal and written communication skills with the ability to present complex technical solutions to non-technical stakeholders. • Strong project management, organizational, and problem-solving abilities. • Proven track record of driving customer adoption and achieving high trial-to-subscription conversion. • High technical aptitude with a strong understanding of SaaS platforms and relevant legaltech applications. • Ability to work collaboratively in a fast-paced, cross-functional environment with a customer-first mindset. • Willingness to travel up to 50% as required for onsite customer engagements and training sessions. Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: • Choice of medical, dental, and vision insurance plans for you and your family • Additional insurance coverage options for life, accident, or critical illness • Flexible paid time off, sick leave, short-term and long-term disability • 10 US observed holidays, and Canadian statutory holidays by province • A home office stipend • 401(k) for US-based employees and RRSP for Canada-based employees • Paid parental leave • A local in-person meet-up program • Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Customer Onboarding
Project Management
SaaS Platforms
Cross-Functional Collaboration
Training & Adoption
Stakeholder Management
Communication
Data Analysis
Workflow Optimization
Verified Source
Posted 5 months ago
EvenUp

Customer Success Manager, Enterprise

EvenUpAnywhereFull-time
View Job
Compensation$90K - 130K a year

Manage a portfolio of large law firm accounts to build strategic partnerships, drive customer success, renewals, and revenue growth while collaborating cross-functionally. | Bachelor’s degree, 5+ years in customer success or account management with enterprise customers, SaaS experience, strong communication and negotiation skills, ability to travel up to 30%, and preferably legal tech experience. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. We are looking for an Enterprise Customer Success Manager to oversee a portfolio of ~30 large law firm accounts, focusing on deep, strategic partnerships to deliver measurable customer outcomes. This role requires a highly strategic mindset, exceptional relationship management skills, and a strong ability to influence senior-level stakeholders within enterprise accounts. You will act as a trusted advisor, advocate for customers within EvenUp, and identify opportunities to expand our partnership with each customer. What You’ll Do: Proactive Account Management: Regularly conduct executive-level business reviews and deliver adoption analyses to ensure customers are leveraging the full capabilities of EvenUp’s platform. Collaborate with internal teams to deliver tailored value and resolve complex challenges promptly. Strategic Partnership Development: Partner with customers to define success metrics and align with their long-term business objectives. Develop and execute tailored account plans for each customer, driving measurable outcomes and ensuring mutual success. Customer Advocacy and Success: Build and nurture strong relationships with senior stakeholders and decision-makers, including firm leadership and department heads. Serve as the primary point of contact for all customer-related matters within your portfolio. Renewal and Retention: Own the renewal process for your accounts, working to secure favorable outcomes for both EvenUp and the customer. Proactively identify risks to customer retention and create mitigation strategies to ensure continued success. Revenue Growth: Identify, recommend, and support strategic upsell and cross-sell opportunities to deepen customer value. Partner with Sales to design customized proposals and solutions that align with customer-specific goals. Insights and Feedback: Document customer feedback, enterprise-level use cases, and success stories to inform internal product development and roadmap planning. Advocate for enterprise customer needs in internal discussions, helping prioritize high-impact features and enhancements. Operational Excellence: Ensure all customer interactions and account activities are meticulously tracked in the CSP/CRM system. Provide regular updates on account health metrics and identify key trends across your portfolio. Team Collaboration: Partner with cross-functional teams, including Product, Sales, and Operations, to deliver seamless and customized customer experiences. Share enterprise-specific insights and best practices with the broader Customer Success team to elevate overall team performance. What We’re Looking For: Bachelor’s degree in a related field; MBA or JD is a strong plus. 5+ years of experience in Customer Success, Account Management, or a similar customer-facing role, with a focus on enterprise customers. Experience navigating a fast-paced, high-growth startup environment, balancing competing priorities while maintaining a customer-first mindset. Skills and Expertise: Proven ability to manage a portfolio of enterprise accounts and deliver exceptional results. Ability to facilitate and manage multiple internal stakeholders for each account. Strong problem-solving, critical-thinking, and negotiation skills with a proactive approach to customer challenges. Exceptional interpersonal, communication, and presentation abilities, especially with executive audiences. Familiarity with SaaS business models, particularly recurring revenue and complex account structures, is a strong advantage. Experience leveraging CSPs (Customer Success Platforms) and CRM systems to manage portfolios and track enterprise customer health metrics. Legal Tech or experience working with large law firms is a significant plus. Attributes: Highly strategic, organized, and capable of managing competing priorities within enterprise environments. Collaborative and team-oriented mindset, with the ability to influence cross-functional teams. Motivated by achieving measurable customer outcomes and delivering value at scale. Other Requirements: Ability to travel within the U.S. up to 30%. Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Enterprise Account Management
Customer Success
Strategic Partnership Development
Stakeholder Relationship Management
Renewal and Retention
Revenue Growth
CRM and CSP usage
Legal Tech (preferred)
Direct Apply
Posted 5 months ago
EvenUp

Customer Success Manager, SMB

EvenUpAnywhereFull-time
View Job
Compensation$70K - 90K a year

Manage a portfolio of SMB law firm accounts to ensure customer success, drive renewals, identify upsell opportunities, and collaborate cross-functionally. | Bachelor's degree, 2+ years in customer success or account management with SMB clients, strong communication and problem-solving skills, familiarity with CRM, and ideally SaaS or legal tech experience. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. Our Customer Success Manager, SMB will oversee a portfolio of 200 sole proprietor law firm accounts, balancing strategic engagement with scalability to deliver measurable customer outcomes. This role requires a strategic mindset and strong relationship management skills to address the unique needs of SMB customers. You will act as a trusted advisor, advocate for customers within EvenUp, and identify opportunities to expand our partnership with each customer. What you'll do: Proactive Account Management: Regularly conduct check-ins, business reviews, and adoption analyses to ensure customers are leveraging the full capabilities of EvenUp’s platform. Collaborate with internal teams to deliver value and resolve challenges promptly. Partnership Development: Partner with customers to establish success metrics and ensure alignment with their business goals. Execute success plans for customers, driving measurable outcomes. Customer Advocacy and Success: Build and maintain strong relationships with key customer stakeholders, ranging from firm leadership to end-users. Serve as the primary point of contact for all customer-related matters within your portfolio. Renewal and Retention: Own the renewal process for your accounts, working to secure favorable outcomes for both EvenUp and the customer. Analyze and mitigate risks to customer retention by addressing concerns and providing solutions proactively. Revenue Growth: Identify and qualify upsell or cross-sell opportunities to drive additional value for customers. Collaborate with Sales on proposals for cross-sell opportunities based on customer-specific needs. Insights and Feedback: Document customer feedback, use cases, and success stories to inform internal product development and roadmap planning. Act as a voice of the customer in internal discussions to prioritize feature requests and improvements. Operational Excellence: Ensure all customer interactions and account activities are tracked accurately in the CRM system. Provide regular updates on account health metrics and identify trends across your portfolio. Team Collaboration: Partner with cross-functional teams, including Product, Sales, and Operations, to deliver seamless customer experiences. Share insights and best practices with the broader Customer Success team to enhance overall team performance. What we look for: Education and Experience: Bachelor’s degree in a related field 2+ years of experience in Customer Success, Account Management, or a similar customer-facing role, preferably with SMB customers. Experience navigating a fast-paced, high-growth environment, balancing competing priorities while maintaining a customer-first mindset. Skills and Expertise: Proven ability to manage a portfolio of accounts and deliver exceptional results. Strong problem-solving and critical-thinking skills with a proactive approach to customer challenges. Exceptional interpersonal, communication, and presentation abilities. Familiarity with SaaS business models is a strong advantage. Experience leveraging CRM systems to manage portfolios and track customer health metrics. Legal Tech or experience working with law firms is a strong plus. Attributes: Highly organized, detail-oriented, and capable of managing competing priorities. Collaborative and team-oriented mindset. Motivated by achieving measurable customer outcomes and delivering value. Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Customer Success Management
Account Management
Client Relationship Building
CRM Systems
Communication
Problem Solving
Presentation Skills
Strategic Planning
Direct Apply
Posted 5 months ago
EvenUp

Strategic Account Director, South Florida

EvenUpAnywhereFull-time
View Job
Compensation$100K - 150K a year

Manage and grow a portfolio of high-value enterprise accounts through strategic planning, upselling, and regular on-site client engagement. | 5+ years in strategic customer success or key account management in high-growth B2B SaaS, managing large complex accounts with $1M+ ARR, strong consultative and cross-functional skills, and willingness to travel locally weekly. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. We’re seeking a Strategic Account Director, Miami to partner with our most impactful, high-touch enterprise accounts in key local markets. This role is ideal for someone who thrives in high-growth environments, enjoys building deep customer partnerships, and excels at on-site account engagement, roadmap partnership, and revenue growth planning. This is a rare opportunity to lead in a mission-focused, AI-first company with exponential growth. You’ll drive measurable impact, help scale foundational customer success structures, and shape the way EvenUp serves its most strategic clients. What You’ll Do • Drive Growth & Retention: Prospect, develop, and close upsell and cross-sell opportunities and contract renewals. • Strategic Account Planning: Partner with EvenUp product and executive teams to develop and execute long-term success plans aligned with customer objectives and business outcomes. • Own High-Value Accounts: Lead a portfolio of 5-10 key accounts, ensuring they receive personalized, high-touch support and strategic guidance. • On-site Client Engagement: Be present with clients at least once a week—build trust, understand evolving goals, and ensure alignment. • Outcome-Focused Advocacy: Advocate for customer needs internally, providing insights to Product, Finance, and Engineering to improve offerings and align on goals. What We’re Looking For • Experience: 5+ years in Strategic Customer Success or Key Account Management, preferably in high-growth B2B SaaS startups • Account Expertise: Proven track record managing a few large, complex accounts with $1M+ in ARR or equivalent scope • Consultative Approach: Skilled at working with every level of the business: executive stakeholders, operations leaders, contributors to understand their goals and deliver outcomes • Hands-On & Autonomous: Comfortable navigating ambiguity and taking ownership—without needing constant direction • Collaborative & Internal Influence: Excellent cross-functional communication—ensuring customer feedback is woven into product and service enhancements • Weekly Local Travel: Comfortable engaging with regular in-person meetings, drop-ins, trainings within a two hour drive Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: • Choice of medical, dental, and vision insurance plans for you and your family • Additional insurance coverage options for life, accident, or critical illness • Flexible paid time off, sick leave, short-term and long-term disability • 10 US observed holidays, and Canadian statutory holidays by province • A home office stipend • 401(k) for US-based employees and RRSP for Canada-based employees • Paid parental leave • A local in-person meet-up program • Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Compensation Range: $100K - $150K

Strategic Account Management
Customer Success
B2B SaaS
Account Growth & Retention
Consultative Sales
Cross-functional Collaboration
Client Engagement
Revenue Growth Planning
Verified Source
Posted 5 months ago
EvenUp

Account Executive | Kentucky

EvenUpAnywhereFull-time
View Job
Compensation$80K - 130K a year

Manage the full sales cycle from lead generation to closing, including outbound prospecting, cold calling, in-person meetings, and collaboration with cross-functional teams. | Proven experience leading end-to-end B2B SaaS sales processes, consistent quota achievement, strong organizational and communication skills, self-driven and results-oriented with a team player attitude. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. We’re looking for an Account Executive in Kentucky to execute and refine our sales playbook from lead generation to closing. You are a fit for this role if you’re not afraid to get your hands dirty and own your pipeline and outcomes. EvenUp is committed to investing in the development and enablement of our sales team. What you'll do: Own the full sales-cycle from lead to close to include outbound prospecting Conduct 30 cold calls a day with the goal of generating 3 self-sourced meetings a week. You'll spend 1-3 days per week meeting prospects in person, building relationships and demonstrating our product’s value Travel to events and conferences to meet key law firm decision-makers and close deals Consistently be in communication with other cross-functional members of our team What we look for: Demonstrated experience leading an end to end sales process, ideally in a B2B SaaS Proven track record of hitting or exceeding sales targets and quotas Solid organizational skills and strong attention to detail Excellent written and verbal communication skills Self driven and results-oriented Team player with a competitive spirit Commitment to data hygiene and leveraging available tools and resources #LI-Remote Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

B2B SaaS Sales
Full Sales Cycle Management
Lead Generation
Client Relationship Management
Quota Achievement
Outbound Prospecting
CRM (Salesforce & HubSpot)
Sales Strategy
Product Demonstrations
Direct Apply
Posted 5 months ago
EvenUp

Staff Software Engineer, AI Platform

EvenUpAnywhereFull-time
View Job
Compensation$150K - 200K a year

Lead architecture and delivery of scalable, resilient backend systems with LLM integration, mentor engineers, and collaborate cross-functionally in a hybrid environment. | 10+ years experience including 2+ years in senior leadership, expertise in distributed systems, strong Python skills, system design, and ability to lead complex projects. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. Our AI Platform team is looking for backend-focused Software Engineers who will join us in our mission to make LLMs more accessible and mainstream to the rest of our engineering teams. The team has already built and released some of the best legal industry large language models that extract and summarize data from documents our clients provide. This person will join a multi-disciplinary team of Data Scientists, Researchers and Software Engineers whose day-to-day work lies at the intersection of programming, LLM integration, and iterative experimentation. This is a great opportunity for someone looking to take on complex engineering challenges in the field of generative AI and leverage the power of technology to bring fairness and accessibility to the legal system. This is a hybrid role with 3 days per week spent collaborating with the team in the office. We are open to applicants located in either the San Francisco Bay Area or the Greater Toronto Area. What you will do: Deliver high-quality, maintainable code using a modern tech stack (e.g., Python, Postgres, Kubernetes, Elasticsearch) while introducing and evaluating new tools and technologies as appropriate. Lead the architecture, design, and delivery of resilient, scalable systems and infrastructure that power production-grade applications including those based on large language models. Set technical direction for complex projects with significant ambiguity, owning outcomes end-to-end from inception to deployment and iterative improvement. Act as a force multiplier—mentoring engineers, setting engineering best practices, and elevating the technical bar across the organization. Partner cross-functionally with Product, ML, and Infrastructure teams to translate abstract or high-level product needs into robust engineering solutions. Influence platform and infrastructure roadmaps with a long-term view of scalability, maintainability, and developer velocity. What we're looking for: 10+ years of software engineering experience, including at least 2 years in a Staff or equivalent senior technical leadership role. Deep expertise in building and scaling distributed systems, frameworks, and internal platforms with a focus on reliability, observability, and performance. Proven experience in driving complex technical initiatives across teams or domains, with strong system design skills and clear tradeoff thinking. High standards for code quality, system design, and software architecture—along with a track record of mentoring others to meet those standards. Strong proficiency in Python and/or experience in additional languages such as NodeJS, GoLang, Java or C++. Clear, structured communication and the ability to influence stakeholders across engineering and product functions. Experience working in fast-paced, high-growth environments—ideally in startups or early-stage companies. Bonus experience: Experience in AI/ML systems, legal tech, or mission-driven, social impact-oriented engineering work. Prior work with LLM-powered systems, AI platforms, or developer enablement tooling in ML-heavy environments. Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Python
Distributed Systems
System Design
Kubernetes
Postgres
Elasticsearch
LLM Integration
Mentoring
Direct Apply
Posted 5 months ago
EvenUp

Platform Product Marketing Manager

EvenUpAnywhereFull-time
View Job
Compensation$90K - 130K a year

Define platform messaging and GTM strategy, collaborate with product and sales teams, create marketing content and campaigns, engage customers for feedback, enable sales teams, and lead platform launches. | 4+ years B2B SaaS product marketing experience, platform or integration experience preferred, creative and analytical mindset, strong relationship building and cross-functional collaboration skills, familiarity with AI-driven products. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. As a Platform Product Marketing Manager at EvenUp, you'll be the voice and strategic driver for our platform offerings. You’ll partner across product, engineering, sales, and marketing to define the narrative, develop messaging, launch new capabilities, enable the field, and fuel customer and partner adoption. Your work enables both internal teams and external partners to tell a unified, compelling story about our platform’s value. What You’ll Do Craft Strategic Narrative & GTM: Define the value proposition and messaging for EvenUp’s platform—spanning core capabilities, integrations, and cross-product features. Drive go-to-market strategies that shape positioning, launches, campaigns, and ecosystem engagement. Partner with Product, Sales & Engineering: Collaborate closely with product management, sales, customer success, and enablement to align roadmap priorities, messaging, and launch strategy. Think Creatively About Content & Campaigns: Bring fresh, out-of-the-box ideas to how we tell our story in the market. Develop compelling collateral, campaigns, and creative assets—ranging from solution briefs to demos to thought-leadership content—that capture attention and resonate with diverse audiences. Build Strong Customer Relationships: Engage directly with customers to deeply understand their needs, workflows, and aspirations. Use these insights to refine messaging, shape campaigns, and create customer-centric content. Develop advocates who can amplify our story through case studies, testimonials, and co-marketing opportunities. Enable Sales & Internal Teams: Creative imaginative enablement materials—such as sales playbooks, competitive insights, one-pagers, solution briefs, presentations, demos—to empower teams to articulate platform value with confidence and creativity Launch & Market Expansion: Lead platform-level launches and promotional initiatives. Experiment with new ways to engage customers and prospects across digital, social, analyst relations, events, and demand generation. Research & Competitive Analysis: Conduct market research, competitive intel, and customer insights to refine messaging, uncover new opportunities, and support strategic planning. What You Bring Experience & Skills 4+ years in B2B SaaS product marketing, with platform or integration experience strongly preferred. A creative thinker who isn’t afraid to experiment with bold ideas, unconventional formats, and new campaign approaches Familiarity with AI-driven products and concepts, and the ability to translate them into clear, differentiated customer value. Strong relationship builder who thrives on customer engagement and can translate customer feedback into impactful messaging, product and marketing initiatives Strong cross-functional collaborator with experience influencing product, sales, and executive stakeholders Analytical mindset with comfort using data to validate ideas and measure impact. Ability to thrive in fast-paced, evolving environments with multiple priorities Skilled at managing multiple priorities in fast-paced, ambiguous environments. Nice to Haves Experience in platform marketing for legal, personal injury, cloud, data, AI, or integration products (e.g. public cloud platforms). Familiarity with developer ecosystems, partner channels, or app marketplaces. Background in enterprise GTM strategies, analyst relations, and field enablement. Experience in Legal Tech, personal injury or adjacent industries — an understanding of how technology is transforming legal workflows is a strong plus. Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

B2B SaaS product marketing
Platform marketing
Go-to-market strategy
Cross-functional collaboration
Customer engagement
AI product familiarity
Content creation
Competitive analysis
Direct Apply
Posted 5 months ago
EvenUp

Sales Manager, Los Angeles

EvenUpAnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead and develop a team of Account Executives to achieve sales targets, optimize sales processes, manage customer relationships, and report team performance. | Proven sales team leadership experience, preferably in SaaS, ability to drive revenue growth, strong communication and interpersonal skills, and strategic, data-driven sales management. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. As our product and team continue to expand, we are excited to announce an opening for a dynamic Sales Manager based in Los Angeles to join our growing organization. In this role, you will spearhead the development of a high-performing team of Territory Account Executives, working closely with law firms on a daily basis. We are looking for someone who excels in both leadership and hands-on sales roles. You will be responsible for recruiting, developing, and mentoring a talented team of Account Executives. Your focus will be on guiding your team to successfully close a diverse range of customer accounts—small, medium, and large—while driving our next phase of growth. Ideally, this Manager will live in the Midwest region. What you’ll do: Hire and lead a team of Account Executives: Hire and retain top talent Lead, mentor, and manage a team of Account Executives, providing guidance, coaching, and performance feedback to drive individual and team success Implement sales strategies to achieve and exceed sales targets, ensuring alignment with company objectives and growth plans Foster a collaborative and high-performance sales culture within the team, encouraging teamwork, accountability, and continuous improvement Help optimize our sales process: Streamline and optimize the sales process to maximize efficiency and effectiveness, from lead generation to deal closure Work closely with cross-functional teams to identify market trends, customer needs, and competitive positioning, refining sales approaches accordingly Manage prospective customer relationships: Cultivate and maintain strong relationships with prospective customers, understanding their requirements and aligning EvenUp's solutions to address their pain points Collaborate with Customer Success and Product teams to ensure client satisfaction, retention, and upsell opportunities Report & track team performance: Establish key performance metrics and analytics to measure sales team performance, providing regular reports and insights to the executive team Utilize data-driven insights to continuously improve sales strategies, identify areas for growth, and address any challenges What we look for: Experience and Qualifications: Proven track record of successfully leading and managing sales teams, preferably in the SaaS industry Demonstrated ability to drive revenue growth, exceed targets, and expand customer accounts Strong knowledge of sales methodologies, processes, and best practices Experience managing managers is a strong bonus Leadership and Interpersonal Skills: Exceptional leadership and people management skills, with the ability to motivate and inspire a sales team Excellent communication, negotiation, and presentation skills, both verbal and written Collaborative team player with a customer-centric approach and a commitment to fostering a positive work environment Analytical and Strategic Thinking: Strategic thinker with the ability to analyze market trends, competitive landscapes, and customer needs to shape sales strategies and drive business growth Proficient in using data analytics to make informed decisions and optimize sales operations Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Sales team leadership
Account management
Sales strategy implementation
Client relationship management
Data-driven sales optimization
Coaching and mentoring
Communication and negotiation
Direct Apply
Posted 5 months ago
EvenUp

Sales Manager, Los Angeles

EvenUpAnywhereFull-time
View Job
Compensation$120K - 150K a year

Lead and develop a team of Account Executives to meet sales targets, optimize sales processes, manage customer relationships, and report team performance. | Proven experience leading SaaS sales teams, driving revenue growth, strong leadership and communication skills, and strategic sales planning. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. As our product and team continue to expand, we are excited to announce an opening for a dynamic Sales Manager based in Los Angeles to join our growing organization. In this role, you will spearhead the development of a high-performing team of Territory Account Executives, working closely with law firms on a daily basis. We are looking for someone who excels in both leadership and hands-on sales roles. You will be responsible for recruiting, developing, and mentoring a talented team of Account Executives. Your focus will be on guiding your team to successfully close a diverse range of customer accounts—small, medium, and large—while driving our next phase of growth. What you’ll do: • Hire and lead a team of Account Executives: • Hire and retain top talent • Lead, mentor, and manage a team of Account Executives, providing guidance, coaching, and performance feedback to drive individual and team success • Implement sales strategies to achieve and exceed sales targets, ensuring alignment with company objectives and growth plans • Foster a collaborative and high-performance sales culture within the team, encouraging teamwork, accountability, and continuous improvement • Help optimize our sales process: • Streamline and optimize the sales process to maximize efficiency and effectiveness, from lead generation to deal closure • Work closely with cross-functional teams to identify market trends, customer needs, and competitive positioning, refining sales approaches accordingly • Manage prospective customer relationships: • Cultivate and maintain strong relationships with prospective customers, understanding their requirements and aligning EvenUp's solutions to address their pain points • Collaborate with Customer Success and Product teams to ensure client satisfaction, retention, and upsell opportunities • Report & track team performance: • Establish key performance metrics and analytics to measure sales team performance, providing regular reports and insights to the executive team • Utilize data-driven insights to continuously improve sales strategies, identify areas for growth, and address any challenges What we look for: • Experience and Qualifications: • Proven track record of successfully leading and managing sales teams, preferably in the SaaS industry • Demonstrated ability to drive revenue growth, exceed targets, and expand customer accounts • Strong knowledge of sales methodologies, processes, and best practices • Experience managing managers is a strong bonus • Leadership and Interpersonal Skills: • Exceptional leadership and people management skills, with the ability to motivate and inspire a sales team • Excellent communication, negotiation, and presentation skills, both verbal and written • Collaborative team player with a customer-centric approach and a commitment to fostering a positive work environment • Analytical and Strategic Thinking: • Strategic thinker with the ability to analyze market trends, competitive landscapes, and customer needs to shape sales strategies and drive business growth • Proficient in using data analytics to make informed decisions and optimize sales operations Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: • Choice of medical, dental, and vision insurance plans for you and your family • Additional insurance coverage options for life, accident, or critical illness • Flexible paid time off, sick leave, short-term and long-term disability • 10 US observed holidays, and Canadian statutory holidays by province • A home office stipend • 401(k) for US-based employees and RRSP for Canada-based employees • Paid parental leave • A local in-person meet-up program • Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Compensation Range: $120K - $150K

Sales team leadership
SaaS sales
Sales strategy
Account management
Recruiting and mentoring
Data analytics
Customer relationship management
Verified Source
Posted 5 months ago
EvenUp

Staff Machine Learning Engineer (Systems)

EvenUpAnywhereFull-time
View Job
Compensation$150K - 220K a year

Lead design and architecture of large-scale ML systems, mentor engineers, drive innovation in generative AI and retrieval-augmented generation, and influence platform direction. | Extensive experience in ML system design, strong Python software engineering skills, knowledge of transformer models and generative AI evaluation, and ability to lead technical strategy. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. At EvenUp, we leverage cutting-edge AI to bring fairness and accessibility to the legal system. Tackling the most complex legal document challenges requires expertise in data quality, robust model development, and ongoing innovation. We are looking for an experienced Staff Machine Learning Engineer eager to join EvenUp's mission. You’ll develop and deploy models that power Piai™, our proprietary claims-intelligence platform, with a focus on machine learning, natural-language processing, and generative AI. Working alongside senior ML engineers, data scientists, and legal subject-matter experts, you’ll turn raw legal and medical data into production-ready models that directly improve justice for personal-injury clients. Core Responsibilities Lead the design and architecture of large-scale ML systems for retrieval-augmented generation (RAG), vector search, and fine-tuning frameworks across multiple product lines. Define and drive technical strategy and best practices for ML system design, including embedding pipelines, evaluation frameworks, and integration with vector databases. Mentor and guide other engineers by reviewing designs, code, and system proposals to elevate the technical bar across the ML engineering org. Partner with product, research, and infra teams to translate ambiguous business and research goals into robust ML system architectures. Drive innovation and prototyping in areas such as semantic search, generative AI evaluation, and fine-tuning techniques, with a focus on production-readiness. Own the frameworks and abstractions that make ML workflows reproducible, scalable, and reusable across the company. Establish standards for system evaluation, including relevance, latency, cost efficiency, and reliability metrics, and ensure they are consistently applied. Act as a bridge between applied ML research and engineering, ensuring that new techniques (LoRA, retrieval optimizations, etc.) are integrated into production frameworks effectively. Influence long-term roadmap and platform direction by identifying gaps in ML tooling, infrastructure, and developer experience. Represent the ML engineering team in cross-org architectural reviews, ensuring alignment with platform, data, and infra strategies. Optional Skills Experience with vector databases (e.g., Pinecone, Weaviate, FAISS, Milvus, Elasticsearch/OpenSearch). Familiarity with retrieval frameworks (LangChain, LlamaIndex, custom retrieval pipelines). Strong software engineering skills (Python, distributed computing, APIs). Strong knowledge of transformer models (LLMs, embeddings, fine-tuning methods like LoRA, PEFT). Understanding of evaluation methodologies for generative AI (RAG benchmarks, hallucination reduction, factual grounding). Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Machine Learning
Natural Language Processing
Python
Distributed Computing
APIs
Transformer Models
Generative AI
Vector Databases
Retrieval Frameworks
Direct Apply
Posted 6 months ago
EvenUp

Industry Marketing Manager

EvenUpAnywhereFull-time
View Job
Compensation$Not specified

The Industry Marketing Manager will act as an internal expert on the personal injury legal space, informing marketing strategy with deep industry insight. They will create engaging, vertical-specific content and collaborate closely with the marketing team to drive brand awareness and growth within the legal vertical. | Candidates should have 5-8 years of experience in litigation and/or pre-litigation law firms, ideally in the personal injury space. A proven track record in crafting GTM strategies and building targeted content for the personal injury industry is essential. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. As a high-growth Series D startup and unicorn, we’re scaling across new industry segments. A dedicated Industry Marketing Manager ensures that every product launch and campaign is contextualized to the legal vertical, maximizing relevance, resonance, and impact. We’re looking for an Industry Marketing leader who can think strategically, act tactically, and deliver targeted impact across verticals. We’re looking for a creative, tech-savvy individual who understands the personal injury legal space and thrives on building awareness through content, campaigns, and industry engagement. This person should be passionate about storytelling, plugged into industry trends, and excited to experiment with ideas that drive real impact. Responsibilities: Act as an internal expert on the personal injury legal space, informing marketing strategy with deep industry insight. Create engaging, vertical-specific content that resonates with litigation and pre-litigation law firms. Experiment with creative campaigns and ideas to raise awareness of EvenUp across the legal industry. Collaborate closely with the marketing team to develop programs that drive brand awareness and growth within the legal vertical. In partnership with marketing leadership, use data, market insights, and emerging trends to help shape messaging, content, and campaign direction. Lead cross-functional, creative initiatives across marketing and sales to deepen industry engagement and outreach. Support efforts to position EvenUp as the leading AI solution for personal injury law firms. Strengthen EvenUp’s public presence through campaigns, industry events, and speaking opportunities that reinforce our role as a trusted solution in legal tech. Qualifications: 5–8 years of experience in litigation and/or pre-litigation law firms, ideally in the personal injury space Passionate about marketing and engaging customers. Marketing experience is a bonus Proven track record crafting GTM strategies tailored to specific verticals. Experience building targeted content, engaging and presenting to the personal injury industry Excellent cross-functional collaboration and storytelling skills. Analytical, data-informed mindset with experience driving industry-specific metrics. Thrive in a fast-paced, entrepreneurial environment with high autonomy and execution velocity. Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Industry Marketing
Content Creation
Campaign Management
Data Analysis
Cross-functional Collaboration
Storytelling
Customer Engagement
GTM Strategy
Personal Injury Law Knowledge
Creative Campaigns
Market Insights
Brand Awareness
Public Speaking
Industry Trends
Entrepreneurial Mindset
Impact Measurement
Direct Apply
Posted 6 months ago
EvenUp

Strategic Account Manager, Texas

EvenUpAnywhereFull-time
View Job
Compensation$90K - 130K a year

Manage and grow a portfolio of high-value enterprise accounts through strategic planning, on-site client engagement, and cross-functional collaboration to drive revenue and customer success. | 5+ years in strategic customer success or key account management in high-growth B2B SaaS environments, managing large complex accounts, strong consultative and communication skills, and ability to travel locally for frequent in-person meetings. | EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. We’re seeking a Houston / Texas based Strategic Account Manager to partner with our most impactful, high-touch enterprise accounts in key local markets. This role is ideal for someone who thrives in high-growth environments, enjoys building deep customer partnerships, and excels at on-site account engagement, roadmap partnership, and revenue growth planning. This is a rare opportunity to lead in a mission-focused, AI-first company with exponential growth. You’ll drive measurable impact, help scale foundational customer success structures, and shape the way EvenUp serves its most strategic clients. What You’ll Do Drive Growth & Retention: Prospect, develop, and close upsell and cross-sell opportunities and contract renewals. Strategic Account Planning: Partner with EvenUp product and executive teams to develop and execute long-term success plans aligned with customer objectives and business outcomes. Own High-Value Accounts: Lead a portfolio of 5-10 key accounts, ensuring they receive personalized, high-touch support and strategic guidance. On-site Client Engagement: Be present with clients at least once a week—build trust, understand evolving goals, and ensure alignment. Outcome-Focused Advocacy: Advocate for customer needs internally, providing insights to Product, Finance, and Engineering to improve offerings and align on goals. What We’re Looking For Experience: 5+ years in Strategic Customer Success or Key Account Management, preferably in high-growth B2B SaaS startups Account Expertise: Proven track record managing a few large, complex accounts with $1M+ in ARR or equivalent scope Consultative Approach: Skilled at working with every level of the business: executive stakeholders, operations leaders, contributors to understand their goals and deliver outcomes Hands-On & Autonomous: Comfortable navigating ambiguity and taking ownership—without needing constant direction Collaborative & Internal Influence: Excellent cross-functional communication—ensuring customer feedback is woven into product and service enhancements Weekly Local Travel: Comfortable engaging with regular in-person meetings, drop-ins, trainings within a two hour drive Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com or no-reply@ashbyhq.com email address. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Strategic Account Management
Customer Success
Sales Leadership
Team Development
Client Relationship Management
CRM (Salesforce, Oracle)
Project Management
Business Strategy
Direct Apply
Posted 6 months ago

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