Eve

You would onboard law firm clients, drive product adoption and account growth, demonstrate client outcomes, and relay feedback to improve the product. | The role prefers 5+ years in customer success, complex enterprise account management, substantial ARR ownership, and familiarity with law firm operations and legal technology. | About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. What You'll Do: Drive Client Success and Growth: Ensure high adoption, retention, and expansion of Eve's suite of solutions among law firm clients. Achieve and maintain client satisfaction scores above 90%, while driving a 15% year-over-year increase in average contract value through strategic upsells and cross-sells. Onboarding: Enable teams at firms using Eve in 90 days or less. Maximize Product Utilization: Achieve 90% Case/Matter utilization, increase user engagement by 90% within six months, and attain 75% adoption of key features. Demonstrate Value: Generate 5+ annual case studies showcasing ROI. Develop 3+ new product use cases yearly. Contribute to Product Evolution: Provide client feedback to inform product roadmap development. Maintain Client Relationships: Achieve 90%+ retention rate through proactive engagement and support. What We're Looking For: Legal Industry Expertise: Comprehensive knowledge of law firm operations, compliance, and current legal sector trends. Technical Proficiency: Mastery of legal tech solutions, especially Eve's products, with the ability to explain complex concepts to non-technical professionals. Data Analysis and Reporting: Strong analytical skills with expertise in legal-specific metrics and the ability to present insights effectively. Project Management and Communication: Excellent project coordination and communication skills, with a consultative approach to solving law firm challenges. Problem-Solving and Adaptability: Creative problem-solver capable of managing multiple accounts across various practice areas and firm sizes. Networking and Industry Engagement: Strong relationship-building skills with a willingness to travel for client visits and industry events. Preferred Qualifications: 5+ years of Customer Success experience, ideally with mid-size to enterprise accounts, with a proven ability to manage high-value relationships. Solid experience in legal tech, understanding the unique needs of law firms and legal teams. Proven acumen around planning and managing a smaller book of business, with $10M - $20M in ARR ownership. Experience managing large, complex accounts and executing strategic initiatives for client success and growth. Strong understanding of SaaS industry dynamics, particularly in legal technology. The range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales bonuses target and annual base salary for the role. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Eve and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. US Salary Range $150,000—$190,000 USD Benefits 💰 Competitive Salary & Equity 💹 401(k) Program with Employer Matching ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚗 Commuter Benefits* 🧑‍💻 Autonomous Work Environment 🖥️ Workplace Setup Reimbursement 🏠 Telecomm Stipend 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings 🥪 In office Perks* *In office employees only Eve Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to your recruiter. We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Onboard law firm clients, drive adoption and retention, grow accounts, demonstrate ROI, and share client feedback to improve the product. | Requires five or more years of customer success experience, law firm operations and legal technology knowledge, enterprise account management, and strong analytical, communication, and project management skills. | About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. What You'll Do: Drive Client Success and Growth: Ensure high adoption, retention, and expansion of Eve's suite of solutions among law firm clients. Achieve and maintain client satisfaction scores above 90%, while driving a 15% year-over-year increase in average contract value through strategic upsells and cross-sells. Onboarding: Enable teams at firms using Eve in 90 days or less. Maximize Product Utilization: Achieve 90% Case/Matter utilization, increase user engagement by 90% within six months, and attain 75% adoption of key features. Demonstrate Value: Generate 5+ annual case studies showcasing ROI. Develop 3+ new product use cases yearly. Contribute to Product Evolution: Provide client feedback to inform product roadmap development. Maintain Client Relationships: Achieve 90%+ retention rate through proactive engagement and support. What We're Looking For: Legal Industry Expertise: Comprehensive knowledge of law firm operations, compliance, and current legal sector trends. Technical Proficiency: Mastery of legal tech solutions, especially Eve's products, with ability to explain complex concepts to non-technical professionals. Data Analysis and Reporting: Strong analytical skills with expertise in legal-specific metrics and ability to present insights effectively. Project Management and Communication: Excellent project coordination and communication skills, with a consultative approach to solving law firm challenges. Problem-Solving and Adaptability: Creative problem-solver capable of managing multiple accounts across various practice areas and firm sizes. Networking and Industry Engagement: Strong relationship-building skills with willingness to travel for client visits and industry events. Preferred Qualifications: 5+ years of Customer Success experience, ideally working with mid-size and enterprise accounts A strong understanding of legal tech or SaaS industry (experience in legal tech is a plus). Proven acumen around planning and managing a large book of business in a fast-paced environment. Excellent communication skills and the ability to present complex information across various stakeholders. An Eagerness to learn, adapt, and bring creative solutions to client needs The range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales bonuses target and annual base salary for the role. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Eve and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. US Salary Range $120,000—$165,000 USD Benefits 💰 Competitive Salary & Equity 💹 401(k) Program with Employer Matching ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚗 Commuter Benefits* 🧑‍💻 Autonomous Work Environment 🖥️ Workplace Setup Reimbursement 🏠 Telecomm Stipend 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings 🥪 In office Perks* *In office employees only Eve Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to your recruiter. We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Design and deliver sales upskilling and coaching programs, create selling materials for product launches, and measure program impact. | Requires significant sales enablement or training experience, expertise in complex enterprise sales cycles, and proficiency in MEDDPICC and instructional design. | About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. About This Role: Eve Legal is a Series B legal AI platform reinventing how plaintiff law firms run their practice. As the dedicated enablement manager for our Enterprise & Strategic segment, you'll be the person AEs turn to before their biggest, most complex deals, and the person who turns a strong rep into a great enterprise seller. You'll own the programs, playbooks, and live coaching that help this team win multi-stakeholder, high-stakes deals, while also growing the accounts we've already won. If you want to shape how a category-defining sales team sells, and see your fingerprints on every major deal that closes, this is that seat. What You Will Accomplish: Design and run upskilling and coaching programs for Enterprise & Strategic AEs, with MEDDPICC reinforcement as a core pillar, covering discovery, multi-threading, executive alignment, negotiation, and objection handling for complex, multi-stakeholder deals Build programs that cover both sales motions this segment owns: net-new logo acquisition and in-account expansion (upsell/cross-sell across Eve's product offerings) Listen to call recordings from the field to identify trends and diagnose skill gaps that coaching and enablement can close Build and deliver enablement across multiple formats (live/virtual facilitation, roleplay workshops, eLearning, etc.) to match the skill and the moment Build and maintain certification tracks, covering product knowledge, sales methodology, and competitive positioning at the depth Enterprise buyers expect Own and continuously update Enterprise & Strategic playbooks and battlecards focusing on enterprise-specific plays (executive alignment, multi-threading, security/procurement navigation) Partner with sales leadership to build the Ent/Strat enablement calendar and prioritize topics based on leadership's top priorities, segmenting coaching by proficiency stage (newer reps past initial ramp vs. tenured Ent/Strat sellers) Partner directly with top-performing Ent/Strat reps to gather their input on what's working, and collaborate with them to co-build and co-present coaching content in the areas where they excel Track ramp and performance metrics and certification completion to show program impact Collaborate cross-functionally with Product Marketing, Revenue Marketing, Product, Finance, RevOps, and Engineering to translate new launches into digestible selling materials for the field What We Are Looking For: Experience in sales enablement, sales training, or a similar quota-carrying-adjacent role, ideally with exposure to enterprise/complex sales cycles Prior experience as a quota-carrying AE in enterprise/complex sales (credibility coaching reps who've walked the deal) Familiarity with a structured sales methodology (MEDDPICC or equivalent) Strong instructional design and facilitation skills; comfortable running live coaching sessions Experience building or maintaining certification programs (Mindtickle or similar LMS a plus) Ability to work independently and own a program end-to-end A proactive problem-solver: someone who spots gaps or breakdowns in the program (or in rep performance) before being told, and moves to fix them without waiting for direction Nice to Have: Experience with sales engagement or conversation-intelligence tools (Gong, Chorus, Clari) for call review at scale Experience building competitive battlecards or positioning against named competitors Exposure to security/procurement-heavy sales cycles (SOC 2, vendor review, MSA negotiation) Experience with legal tech or another regulated/complex vertical Benefits 💰 Competitive Salary & Equity 💹 401(k) Program with Employer Matching ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚗 Commuter Benefits* 🧑‍💻 Autonomous Work Environment 🖥️ Workplace Setup Reimbursement 🏠 Telecomm Stipend 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings 🥪 In office Perks* *In office employees only Eve Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to your recruiter. We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Own end-to-end data pipelines ensuring reliability, observability, cost management, and collaboration on data modeling for analytics and AI. | 5+ years data engineering with Python, SQL, Snowflake, dbt, and infrastructure as code experience. | About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. The Role Eve is doubling revenue quarter over quarter, and the platform is being built to keep pace. A medallion architecture is in place on a Terraform-managed Snowflake footprint. Most of what goes on top is still ahead: ingestion and orchestration built for the volume coming, reliability practice, the access and governance model, and the standards every contributor works inside. The data spans product usage, case and firm data, and every go-to-market system Eve runs on. Analytics engineers and business analysts build models and reporting on top of it, AI agents query it directly, and leadership makes calls on it weekly. When a pipeline fails quietly, all three inherit the mistake. You'll own the pipelines carrying all of that, end to end, from an ambiguous ask through to production. Moving nightly rebuilds onto incremental patterns. Deciding how a new source gets ingested and what happens when it changes shape. Building the alerting that catches a broken model before anyone downstream does, and being the one who picks it up when it breaks. You'll have real say in how the platform gets built. You'll work on our central team and report to the Head of Data Engineering, who reports directly to the CEO. Data is a first-class function at Eve and the fuel to drive our future growth. What You'll Do Build and run the platform Own ingestion through Fivetran, third-party connectors, and custom extraction where no connector exists Own orchestration across dbt platform and GitHub Actions, own materialization strategy and model performance, move critical models off nightly full rebuilds onto incremental patterns, and cut latency where decisions are waiting on stale data Build source-schema change detection, so an upstream field change surfaces as an alert before it reaches a report Stand up observability: freshness SLAs on critical tables, alerting on failure and drift, and an incident path with clear ownership Be a first responder when pipelines break, and drive the fix upstream so the same failure doesn't recur Manage pipeline compute cost, and make the tradeoffs between freshness and spend explicit rather than accidental Share Snowflake administration: implementing the role-based access model, security and network policies, data masking and PII controls, and storage organization Extend the medallion architecture and the Terraform-managed footprint, including full separation of development and production Contribute to the foundational modeling layer the Analytics Engineers build on: source-to-staging patterns, conformed dimensions, shared entities, and SCD patterns that make history reliable Raise the bar Build and maintain the development environments and CI that let analysts contribute models safely, and review their contributions so more of the company can build on the foundation Build the tooling and setup that gets a new engineer or analyst productive in days, not weeks Administer the data tooling stack: access, integrations, and the connective work between systems Use AI-assisted development as part of how you work: Claude Code skills, agents, and evals, held to the same review bar as anything else Document as you build. If it isn't written down, it isn't done What We're Looking For 5+ years in data engineering, owning production systems other people depended on Strong Python and SQL, with production experience across ingestion (Fivetran or similar), orchestration (dbt platform, GitHub Actions, or Airflow), and cloud infrastructure Solid Snowflake: access control, warehouse sizing, query performance, and cost management Practical dbt: incremental models, testing, macros, and a git-based workflow with CI. Experience building SCD tables from multiple sources Comfort in a Terraform-managed environment. Infrastructure changes go through code review here, not the Snowflake console You've built reliability practice where none existed: alerting, freshness SLAs, incident response, schema change detection Proficiency with AI-assisted development such as Claude Code, including agentic pipeline design and skill-based workflows, and comfort integrating tools via MCP servers Able to tell a stakeholder what broke, what it affected, and when it'll be fixed, without the jargon Comfort building where the playbook doesn't exist yet Nice to haves: Experience in a regulated or high-sensitivity data environment (legal, healthcare, financial services) Experience with streaming or near-real-time ingestion, and knowing when it isn't worth it Exposure to Iceberg, Parquet, or unstructured data at scale B2B SaaS, especially selling to small and mid-sized businesses or professional services firms For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Eve and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. US Salary Range $185,000—$245,000 USD Benefits 💰 Competitive Salary & Equity 💹 401(k) Program with Employer Matching ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚗 Commuter Benefits* 🧑‍💻 Autonomous Work Environment 🖥️ Workplace Setup Reimbursement 🏠 Telecomm Stipend 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings 🥪 In office Perks* *In office employees only Eve Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to your recruiter. We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.