Esse Health

Answer incoming calls, schedule appointments and tests, handle faxes, ask pertinent patient questions, and maintain a positive professional image. | High school diploma or equivalent, 1+ years healthcare or public-facing experience, knowledge of medical terminology and insurance plans, strong communication and multitasking skills. | Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier. Esse Health is currently seeking a full-time Patient Service Representative for our office of Dr. Knapp located at 2137 Charbonier Road in Florissant! Summary: The Patient Service Representative's main responsibilities will be answering incoming calls for the providers, scheduling appointments, scheduling tests and handling faxes. The PSR may ask pertinent questions related to patient symptoms and relay this information to the provider. The chosen candidate must project a positive and professional image over the phone, and in all interactions with patients and coworkers. We are seeking candidates who have the ability to multi-task and stay organized, as well as who possess a strong desire to delivery quality customer service! Preferred Qualifications: Formal training which will probably be indicated by a high school diploma or equivalent; 1 or more years of experience working with the public, preferably in a healthcare setting. Other Knowledge, Skills and Abilities: Knowledge of medical terminology, knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc., ability to recognize priority or emergency phone calls, ability to communicate effectively with patients, both on the telephone and in person, including patients who are angry or upset, ability to perform multiple tasks in a fast-paced environment, ability to sit at a desk and answer the telephone/perform data entry up to 8 hours a day, proficient with Windows-based PC environment. To learn more about what it's like to be an Esse employee, please visit our social media pages on Facebook, Instagram and LinkedIn! Search "Essehealthbenefitsu". Benefit highlights & more! • Multiple medical coverage benefits • Generous PTO policy + 8 paid holidays • 401k match + profit sharing • Tuition reimbursement • Wellness program EOE

Answer incoming calls, schedule appointments and tests, handle faxes, ask pertinent patient questions, and maintain a positive professional image. | High school diploma or equivalent, 1+ years healthcare or public-facing experience, knowledge of medical terminology and insurance plans, strong communication and multitasking skills. | Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier. Esse Health is currently seeking a full-time Patient Service Representative for our office of Dr. Knapp located at 2137 Charbonier Road in Florissant! Summary: The Patient Service Representative's main responsibilities will be answering incoming calls for the providers, scheduling appointments, scheduling tests and handling faxes. The PSR may ask pertinent questions related to patient symptoms and relay this information to the provider. The chosen candidate must project a positive and professional image over the phone, and in all interactions with patients and coworkers. We are seeking candidates who have the ability to multi-task and stay organized, as well as who possess a strong desire to delivery quality customer service! Preferred Qualifications: Formal training which will probably be indicated by a high school diploma or equivalent; 1 or more years of experience working with the public, preferably in a healthcare setting. Other Knowledge, Skills and Abilities: Knowledge of medical terminology, knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc., ability to recognize priority or emergency phone calls, ability to communicate effectively with patients, both on the telephone and in person, including patients who are angry or upset, ability to perform multiple tasks in a fast-paced environment, ability to sit at a desk and answer the telephone/perform data entry up to 8 hours a day, proficient with Windows-based PC environment. To learn more about what it's like to be an Esse employee, please visit our social media pages on Facebook, Instagram and LinkedIn! Search "Essehealthbenefitsu". Benefit highlights & more! • Multiple medical coverage benefits • Generous PTO policy + 8 paid holidays • 401k match + profit sharing • Tuition reimbursement • Wellness program EOE

Answer phones, schedule appointments, check patients in/out, collect co-payments, verify insurance, register patients, and maintain positive patient interactions. | High school diploma or equivalent with 1+ years healthcare public-facing experience, knowledge of medical terminology and insurance plans, strong communication skills, and proficiency with Windows PC. | Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier. SIGN-ON BONUS ELIGIBLE!! Esse Health is currently seeking a full-time Patient Service Representative for the Office of Dr. Finch, located at 1031 Bellevue Ave. in Richmond Heights! Summary: The Patient Service Representative performs all or most of the following job duties: answering the telephones, scheduling patient appointments, checking patients in, collecting co-payments, verifying insurance, registering patients in the computer, referrals, checking patients out, scheduling follow up visit if needed, balancing monies and verifying orders at day end. May also be required to enter physician-related charges into the computer, as well as billing of hospital/nursing home charges. The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers. The schedule for this position is Monday - Friday, 8:00 a.m. - 4:30 p.m. Preferred Qualifications: Formal training which will probably be indicated by a high school diploma or equivalent; 1 or more years of experience working with the public, preferably in a healthcare setting. Other Knowledge, Skills and Abilities: Knowledge of medical terminology, knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc., ability to recognize priority or emergency phone calls, ability to communicate effectively with patients, both on the telephone and in person, including patients who are angry or upset, ability to perform multiple tasks in a fast-paced environment, ability to sit at a desk and answer the telephone/perform data entry up to 8 hours a day, proficient with Windows-based PC environment. To learn more about what it's like to be an Esse employee, please visit our social media pages on Facebook, Instagram and LinkedIn! Search "Essehealthbenefitsu". Benefit highlights & more! • Multiple medical coverage benefits • Generous PTO policy + 8 paid holidays • 401k match + profit sharing • Tuition reimbursement • Wellness program EOE