Equus

Manage and resolve complex employee relations cases, conduct impartial workplace investigations, and develop training to ensure organizational compliance. | Requires 5+ years in Employee Relations, EEO/Compliance, and workplace investigations, with proficiency in case management tools and legal response drafting. | Responsible for managing and resolving complex employee relations matters, leading impartial investigations, ADA Accommodations, and preparing timely, well-supported responses to EEOC and similar agency charges. This role oversees end-to-end case management and partners with stakeholders to drive fair outcomes. Assists in developing training materials and delivering training to strengthen organizational compliance and manager capability. The position requires sound risk assessment, critical thinking, exceptional judgment, confidentiality, data-tracking and analysis, strong writing skills, and a structured approach to managing cases and projects, including navigating union environments and collective bargaining agreements. EEOC & Regulatory Responses • Partner with ER & Compliance Manager to review and draft comprehensive EEOC charge statement responses and position statements, including fact development, document compilation, legal risk identification, and collaboration with counsel. • Coordinate information requests (e.g., RFIs) and ensure timely, accurate submissions to federal/state/local agencies. • Maintain compliant documentation and respond to subpoenas with appropriate scope and confidentiality safeguards. ADA Accommodation Consulting • Experience with ADA Accommodation requests, ensuring timely interactive processes, documentation, and compliance with federal, state, and organizational requirements. • Keep abreast of ADA changes that would impact the organization. Investigation Case Management • Oversee Investigation Case Management System from intake to case closure, including assignment of cases, follow-up. Utilize case management systems to maintain high-quality records, ensuring audit-ready files and data integrity. • Conduct impartial workplace investigations (harassment, discrimination, retaliation, misconduct, policy violations, and other unethical conduct), including intake, scoping, evidence collection, interviews, and balanced findings. • Monitor case metrics (cycle time, outcomes, themes) and escalate risks or emerging patterns. Project Management • Plan and manage ER/EEO/ADA projects (process improvements, policy rollouts, training programs) with defined scope, timelines, dependencies, and stakeholder communications. • Drive cross-functional initiatives to improve corrective action processes, ADA Accommodation awareness and procedures, dispute resolution practices, and investigation quality. Training & Capability Building • Design and deliver training for managers and HR/P&C on ER fundamentals (investigation techniques, documentation, corrective action, ADA Accommodations, etc.). • Develop toolkits, job aids, and guidance that promote consistency, fairness, and legal compliance. Data, Reporting & Continuous Improvement • Analyze trends, root causes, and outcomes; produce dashboards and executive summaries with insights and recommendations. • Identify policy gaps, propose updates, and support change management to embed improvements. Required Qualifications • Bachelor’s degree in Human Resources, Industrial/Organizational Psychology, Business, or related field. • 5+ years combined experience in Employee Relations, EEO/Compliance, and Workplace investigations, including experience drafting agency responses (EEOC, state civil rights commissions). • Demonstrated expertise conducting impartial investigations and preparing defensible written findings. • Proficiency with case management tools and project management practices. Core Skills & Competencies • EEOC Charge Statement Responses: Strong legal writing, narrative building, evidence alignment, and risk framing. • Investigation Excellence: Structured approach, neutrality, credibility analysis, high-quality reports. • Case Management: Organization, prioritization, and documentation accuracy. • Project Management: Planning, stakeholder engagement, timeline management, change adoption. • Critical Thinking & Judgment: Issue identification, pattern recognition, balanced recommendations. • Training & Facilitation: Curriculum design, adult learning principles, delivery to diverse audiences. • Communication: Clear, concise, professional; sensitive handling of confidential matters. • Ethics & Confidentiality: High integrity, discretion, impartiality. All your information will be kept confidential according to EEO guidelines. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law. At APM, we live our values of iCARE – Integrity, Customer focus, Accountability, Respect, and Excellence – in everything we do. We are a purpose-driven organization where procurement decisions directly impact on the people and communities we serve. In the US, our services span rehabilitation, employment, allied health, and community support. What we procure—from clinical supplies and assistive technologies to professional services and digital platforms—enables our teams to deliver life-changing outcomes every day. Joining APM means being part of a global team that values impact and inclusion. You’ll work in an environment where your expertise will help strengthen a procurement function that is commercially strong and socially meaningful.

The Education Specialist interviews customers, completes necessary forms for program entry, and conducts group orientations. They also guide members to online services, train on literacy topics, and administer entrance examinations. | A bachelor's degree is required, with one to two years of experience in workforce development preferred. Strong project management skills and computer proficiency are essential. | We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description • Interviews customers, reviews and completes all forms required for successful entry into the program • Follows up on all no shows and reschedules their appointments • Conducts group orientations • Guides members to available online service options • Trains members on various literacy topics of interest • Teaches basic Microsoft Software courses • Administers quarterly entrance examinations to individuals to demonstrate progression • Contacts potential members provided by outreach staff • Performs Job Readiness Training components on a weekly basis Qualifications Bachelor’s degree required. One to two years in workforce development or related field preferred. Strong project management skills, including managing competing priorities and meeting deadlines Computer proficiency in Microsoft Office, Google Docs, Internet Research, and social media. Outcome driven, strong analytical skills with experience using data to inform programmatic decisions. Highly motivated, with proven capacity to work independently, take initiative, and thrive in high-paced entrepreneurial environment. Flexible, with availability to work a weeknight and occasional Saturdays. Additional Information All your information will be kept confidential according to EEO guidelines. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.