Equinix, Inc

Lead and design customer research programs to inform product, marketing, and CX strategies, and translate insights into actionable business recommendations. | Extensive experience in customer insights, market research, leadership capabilities, and proficiency with research tools and methodologies. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryWe're seeking a seasoned Director of Primary Customer Research to lead our customer insight initiatives and shape how we understand and act on customer needs. This leader will design and execute research programs that directly influence our product, marketing, and customer experience strategies. The ideal candidate combines deep research expertise with business acumen and storytelling skill.This role resides within Equinix's Enterprise Data & Analytics team, and reports to the Senior Director of Data Product, Go-To-Market.ResponsibilitiesLead the design and execution of primary research programs, including quantitative surveys, qualitative interviews, ethnographies, and concept testingTranslate complex customer insights into clear, actionable recommendations that guide strategic decisions across product, marketing, and CX teamsOversee the research roadmap and manage partnerships with external research vendors and agenciesChampion customer-centricity across the organization by embedding research insights into planning and go-to-market processesManage and mentor a team of researchers, ensuring best practices in methodology, analysis, and stakeholder communicationWork cross-functionally with analytics, data science, and UX research to integrate multiple data sources for a holistic view of the customerPresent executive-level insights that inform C-suite priorities, market positioning, and innovation strategyPartner with Go-To-Market and engineering teams as a peerWork side-by-side with Go-To-Market, Engineering, AI and data science leadership to evaluate technical options, identify technical tradeoffs, estimate effort, and make architecture recommendations where applicableCritique and challenge inflated estimates and oversimplified proposals; know when a "simple" request is actually complexGuide engineering toward pragmatic solutions when requirements are ambiguous or shiftingDrive business impact through stakeholder partnershipBuild trust-based relationships with senior business stakeholders by understanding their strategy, pain points, and how data and AI solutions can helpRun monthly/quarterly portfolio reviews to ensure delivery stays on track and aligned to business needsSet clear expectations, push back on low-value requests, and educate stakeholders on what's possible and what's notFrame ambiguous problems, generate hypotheses, and drive to recommendations when there's no clear precedentManage through transition and complexityLead data product continuity during a major technology stack migration; ensure critical reporting capabilities remain intact as systems transition over multiple quartersPartner with engineering to design interim solutions that bridge old and new data models during migrationBalance strategic roadmap work with operational needs; protect time for building while keeping the lights on for products in 'maintenance' modeBring outside-in perspectiveStay current on analytics, AI/ML, and data product trends; bring relevant innovations (e.g., Product 360 approaches, AI-augmented BI, knowledge graphs) to inform roadmap decisionsServe as a trusted advisor to business partners on what's emerging and what's hypeQualificationsRequiredBachelor's degree in Marketing, Business, Behavioral Science, or related field; advanced degree preferred10+ years of experience in customer insights, market research, or related fields, with at least 5 years in a leadership capacityProven success in designing and implementing large-scale primary research studiesExpertise in both qualitative and quantitative methods and in synthesizing research into business impactStrong data storytelling and communication skills, including executive presentation experienceExperience with tools such as Qualtrics, Medallia, SPSS, or similar research platformsExcellent leadership, collaboration, and vendor management abilities Preferred / Nice to haveExperience managing AI/ML product development end-to-end, from problem framing through deployment and iterationExperience building customer-facing data products, not just internal tools / dashboardsExperience with building LLM ready semantic layer - ensure semantic layer is governed, well-modeled, and reliableCloud data platform expertise (e.g., BigQuery, Snowflake, Databricks, Redshift)Familiarity with MLOps concepts: feature stores, model serving, monitoring, retrainingIndustry background in cloud infrastructure, B2B SaaS, data centers, telecommunications, or multi-cloud networkingSkillsAble to break down ambiguous, cross-functional problems and drive to a solution when there's no clear precedent or playbookComfortable reading and critiquing technical artifacts - data models, architecture diagrams, pipeline designs - and asking the right questions when something doesn't add upAble to quickly T-shirt size level of effort for data and AI initiatives across product and engineeringAble to effectively translate between engineering and business - simplifying technical tradeoffs for executives while maintaining credibility with engineersDrives decisions forward; knows when to build consensus and when to make the call and move onTakes ownership of outcomes, not just delivery; holds themselves and partners accountable to business impactThis posting is a new position within our organization.The targeted pay range for this position in the following location is / locations are:United States - Redwood City Office GHQ : 240,000 - 360,000 USD / AnnualUnited States - Dallas Infomart Office DAI : 200,000 - 300,000 USD / AnnualCanada - Toronto Office TRO : 166,000 - 248,000 CAD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Manage complex customer accounts, oversee renewals and expansion opportunities, and act as a trusted advisor to optimize customer satisfaction and retention. | Minimum 5 years of experience in customer success or account management, bilingual in French-Canadian and English, with strong skills in customer relationship management, renewal strategies, and data analysis. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryIn this role, you will provide best-in-class support through the evaluation of customer loyalty and oversight of regional or global customers with minimal direction from management. Typically manages a smaller number of more complex accounts independently with minimal supervision. Is a seasoned, experienced professional with a full understanding of the area of specialization, while working on problems within a diverse scope.ResponsibilitiesOnboardingAlignment and expectation managementCoordinate product training sessionsValidate customer goals and success criteriaDocument onboarding milestones and timelinesOrientation to Equinix policies and processes RenewalsMitigate renewal risks through win-back processDrive renewal strategy playbookPrepare renewal proposals and pricing adjustments (TBD)Identify upsell opportunities during renewal discussionsCreate renewal risk mitigation plansCustomer Relationship ManagementCustomer Business ReviewsCustomer Success Plan developmentChurn forecasting and mitigationTrusted advisor to customerProvide strategic guidance on industry best practicesAdvise on optimization and cost-saving measuresAct as the voice of the customer internallyParticipate in customer steering committeesUp-sell/Cross-sellMonitor Health Score (Adoption Explorer)Identify Expansion opportunities (Success Leads)Collaborate with sales on joint account planningTrack expansion pipeline and conversion ratesIdentify strong NPS advocatesTrack NPS survey responsesEngage promoters for case studies and testimonialsInvite advocates to reference programs and eventsIdentify detractors and assess SIPsIssues and EscalationsCommercial EscalationsCoordination of billing escalations that impact revenueLow Product Adoption and ROI ConcernsReview product usage data to identify which features are underutilizedHighlight features that align with the customer's prioritiesAnalyze usage data to find features that could deliver additional valueExecutive DissatisfactionGather feedback on pain points and escalate internally if needed• Coordinate internally as needed for improvement plansQualificationsLanguage requirement: Bilingual (fluent French-Canadian and English) is mandatory5+ years experience preferredBachelor's degree preferredRésumé du posteDans ce rôle, vous offrirez un soutien hors pair, notamment en évaluant la loyauté de la clientèle et en vous occupant de clients régionaux et internationaux, avec une supervision minimale par la direction. Typiquement, vous serez responsable de gérer de manière indépendante, avec un minimum de supervision, un nombre restreint de comptes à complexité élevée. Professionnel expérimenté, vous avez une excellente compréhension du domaine de spécialisation tout en sachant travailler sur des dossiers divers.ResponsabilitésAccueilIntroduire les clients à l'environnement d'Equinix et gérer leurs attentesCoordonner les séances de formation concernant les produitsValider les objectifs clients et les critères de succèsConsigner les étapes charnières et l'échéancier d'accueilPrésenter les politiques et processus d'EquinixRenouvellementMitiger les risques liés au renouvellement par le biais d'un processus de reconquêteExécuter la stratégie de renouvellementPréparer les propositions de renouvellement et des ajustements tarifaires (à déterminer)Cerner les occasions de ventes supplémentaires durant les discussions de renouvellementCréer des plans d'atténuation des risques liés au renouvellementGestion des relations clientsExaminer les dossiers clientsDévelopper des plans de succès clientProposer des prévisions et mesures de mitigationPrestation de conseils aux clientsFournir des conseils stratégiques concernant les pratiques exemplaires dans l'industrieConseiller sur des mesures d'optimisation et d'économieSe faire la voix des clients à l'interneParticiper aux comités directeurs des clientsVentes supplémentaires et croiséesSurveiller le score de santé (explorateur d'adoption)Déterminer les occasions d'expansion (clients potentiels)Collaborer avec l'équipe de ventes aux fins de planification de comptesFaire le suivi du bassin d'expansion et du taux de conversionDéterminer les champions d'indice de recommandations clients (IRC)Faire le suivi des réponses au sondage d'IRCFaire appel à des clients champions pour des études de cas et des témoignagesInviter des clients champions à relayer des programmes et événementsRepérer les détracteurs et évaluer les plans d'incitatifs à la venteProblèmes et interventionsRéaliser des interventions commercialesCoordonner les interventions liées à la facturation et ayant une incidence sur les revenusFaible adoption de produits et enjeux de RISurveiller les données sur l'utilisation des produits afin de cerner les fonctionnalités sous-utiliséesMettre en valeur les fonctionnalités qui répondent aux priorités des clientsAnalyser les données d'utilisation afin de déterminer les fonctionnalités ayant une valeur ajoutée potentielleInsatisfaction de la directionRecueillir de la rétroaction sur les éléments d'insatisfaction et la porter à l'attention des responsables à l'interne, au besoinCoordonner à l'interne, au besoin, pour mettre en place des plans d'améliorationQualificationsExigence linguistique : bilingue (français canadien et anglais) obligatoireAu moins cinq (5) ans d'expérience, de préférenceBaccalauréat, de préférenceThis posting is a new position within our organizationThe targeted pay range for this position in the following location is / locations are:Canada : 88,000 - 132,000 CAD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Lead and develop regional corporate communications strategies, manage stakeholder relationships, and oversee crisis communications in APAC. | 15+ years of experience in managing regional communications programs, strong leadership skills, and strategic planning capabilities. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryEquinix is seeking a driven individual to Lead our Asia Pacific (APAC) Corporate Communications team as its Director, reporting to the Vice President of Corporate Communications. This role leads the overall Equinix corporate communications strategy and execution in APAC, including: public relations, internal communications, executive communications and public affairs. Additionally, the role collaborates closely with our regional social media, analyst relations, customer communications, public policy and marketing teams.This role partners closely with the President of APAC and the APAC leadership team to provide communications strategic counsel and support. The primary goal is to increase overall brand awareness for Equinix in APAC among our key stakeholders including our target customers, partners and prospects, while maintaining alignment with global messaging and objectives. This role also plays a critical role in managing crisis communications and issues response in APAC partnering closely with the headquarters based corporate communications and crisis management team.The ideal candidate will have strong understanding and experience working in a multi-channel, multi-country marketing environment. The Equinix culture is collaborative and open, while having a strong bias towards producing demonstrable results. We are seeking a positive person, who will bring experience, enthusiasm and a thirst for learning to this pivotal role. ResponsibilitiesDevelop a coordinated plan for optimizing integrated communications across the regionBe a trusted advisor and provide expert communications counsel to diverse stakeholders across the region and prepare executives for external and internal appearancesOversee the selection of regional PR agencies, manage those critical relationships across the region and closely align with the corporate team in Redwood City, California and other regionsIdentify and implement scalable operational mechanisms (tools) for effective communication serving various needs within the regionContribute to the policies, guidelines and operations of our communications programs and tactically manage and oversee that policies are adhered to within the regionDevelop a coordinated, APAC-wide corporate communications strategy that aligns to the global communications strategy and incorporates local flavorPartner closely with key stakeholders across the region and our corporate teams to collaborate, gain alignment and deliver a comms plan integrated with our go-to-market strategySupport regional president executive communications, such as the development and maintainence of executive platforms, all hands meeting coordination and execution, executive social media, external speaking opportunities etc.Manage the regional internal communications program including strategy and execution of an IC program that reflects the activities of the APAC team on the regional intranet site and collaborating with the global IC programSupport broader business initiatives such as M&A, Equinix Impact events and promotion, integration with the company's channel strategy, corporate executive travel in region, etc.Set measurable objectives and KPIs to gauge the communications impact and effectiveness and oversee communications measurement, including the implementation of relevant dashboards and reportsManagement of budget and resource allocation to support success and efficiencyImplement identified protocols and practices for crisis communications in the regionQualificationsSeasoned communications professional with 15+ years' experience preferred in managing communications programs and at least 2+ years managing a regional communications program.Self-directed strategic thinker capable of collaborating with a wide range of stakeholders and making an impact quicklyThis is a strategic and tactical (executional) position combined into one key role; therefore, the ability to do the work as well as plan the work are critical to the success of this roleExperience managing multiple projects, stakeholders and deadline simultaneously. Excellent follow-through skills are a necessityA self-starter with the ability to formulate a clear point of view and exercise high judgementAbility to shape and drive strategy regionallyExcellent at creating and maintaining collaborative working relationships across all levels and disciplines, receptive to feedback and input from others and quick to apply changesA proven people-manager with strong leadership skills who understands and values not just the "what" required from team members but the importance of the cultural "how"Possesses outstanding oral and written communication skills. Thrives in a team environment and has a track record of developing effective and trusted relationships at all levels of a matrixed organizationStrong and confident leadership stylePrevious demonstrated linkage of regional communications efforts to an organization's broader campaign planBA/BS degree in marketing, communications or equivalent requiredEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Managing customer relationships, onboarding, and retention to ensure long-term satisfaction and growth. | Experience in service coordination, compliance, and customer relationship management, with a Bachelor's degree preferred. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryThe Customer Success Manager (CSM) 1 is a strategic, customer-facing role responsible for driving adoption, value realization, engagement, and long-term retention across the customer lifecycle. Acting as a trusted advisor, the CSM partners with customers post-sale to understand their goals, resolve pain points, and proactively identify opportunities for growth and optimization. This role collaborates cross-functionally with Sales, Service Management, Delivery, Operations, Support, Product, and Marketing to ensure customers receive a seamless experience and maximize the value of their partnership with us.ResponsibilitiesCustomer Onboarding & EnablementLead onboarding activities, including customer training, enablement sessions, and best-practice sharing.Provide onboarding resources (e.g., user guides, FAQs, ECP materials).Develop, execute, and track Customer Success Plans to ensure smooth adoption and value realization.Adoption, Engagement & Value RealizationMonitor customer utilization, performance, and compliance to drive product and process adoption.Conduct regular Customer Business Reviews (CBRs) to align on goals, insights, and progress.Educate customers on existing and future products, recommending solutions that unlock value.Gather and analyze customer feedback to support continuous improvement across the customer experience.Retention, Renewal & GrowthServe as the primary post-sales point of contact, strengthening strategic relationships.Proactively manage renewals, mitigate churn risk, and ensure long-term retention.Identify upsell and cross-sell opportunities, capturing Customer Success Qualified Leads (CSQLs).Collaborate with Sales to support account planning, forecasting, and revenue strategies.Issue & Escalation ManagementAssess, validate, and prioritize customer issues and escalations.Ensure adherence to standard operating procedures, policy requirements, and operational guardrails.Engage internal stakeholders and lead post-mortem analyses to prevent recurrence.Cross-Functional CollaborationPartner with internal teams (Delivery, Support, Engineering, Operations, Product, Sales) to deliver exceptional customer outcomes.Provide customer insights to drive product enhancements and service improvements.Support organizational initiatives and evolution of Customer Success processes.Qualifications1-3 Years of experiences in managing service issue coordination and compliance requirements. Relevant internship experiences will be considered.Obtained at least a Bachelor's degreeExperience working within account teams to align overall service management with customer and business objectiveProactive problem-solver with strong risk identification and mitigation skills.Change-enablement mindset, comfortable leading onboarding, transitions, and process improvements.Negotiation and financial acumen for renewals and commercial conversations.Customer-centric mindset with strong relationship-building skills.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Oversee and coordinate complex finance system and process integration projects, ensuring alignment with strategic goals and operational excellence. | Requires extensive experience in finance operations, project management, ERP systems like SAP or Oracle, and certifications such as AgilePM or Prince2. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryPilots complex finance integration initiatives across systems and processes, ensuring alignment with corporate strategy and operational objectives. Establishes operational plans, policies, and procedures for assigned projects and programs. Provides tactical leadership to deliver integration outcomes with immediate operational impact and potential broad influence on business performance.ResponsibilitiesLeadership & People ManagementManages subordinate experienced professionals within finance integration programsProvides guidance and coaching to project teams, fostering collaboration and capability developmentFrequently advises on moderately complex matters and ensures alignment with functional objectives PlanningDevelops detailed project and program plans aligned with strategic objectives set by the DirectorImplements PMO standards, processes, and tools to ensure governance and delivery excellenceKnowledge & ApplicationEstablishes operational objectives and modifies policies and procedures as neededApplies conceptual thinking to resolve complex issues and drive continuous improvementComplexity, Problem Solving & DiscretionWorks on issues requiring analysis of situations and data, exercising judgment in selecting methods and techniquesImplements operational plans and ensures adherence to integration standardsMakes decisions that have significant impact on schedules and business operationsEscalates critical issues to the Director while maintaining accountability for tactical executionCollaboration & InteractionBuilds strong relationships with senior management and external stakeholdersInfluences decisions regarding policies, practices, and integration prioritiesProject/Program DeliveryOversees execution of finance integration projects within scope, time, and budgetCoordinates cross-functional teams to deliver system and process integration initiativesQualificationsProven years of experience in global organizations with exposure to finance operations and project managementDocumented experience in finance and accounting organizations, combined with a strong finance background supported by certification (e.g., ACCA or CIMA)PMO experience supported by certifications such as AgilePM or Prince2Hands-on experience with ERP systems such as Oracle, SAP, WorkdayProficient in Microsoft Suite and PMO delivery tools (e.g., JIRA, Smartsheet)Familiarity with IT concepts including system integrations and data migrationStrong analytical and problem-solving skills with ability to bridge finance, IT, and business operationsThe targeted pay range for this position in the following location is / locations are:Poland - Warsaw Office WAO : 257,000 - 425,000 PLN / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Builds and maintains relationships with network service providers, creates account strategies, and drives sales of Equinix solutions. | Extensive sales experience in network or infrastructure solutions, with a focus on government or federal clients, and ability to develop new business opportunities. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.The Team and the RoleAt Equinix, we help the world's digital leaders scale with agility during their digital transformation journey.This Account Executive will work with Network Service Providers (Telcos, ISP, Content Service Providers, Subsea cable companies, Fiber companies) selling Equinix solutions in support of their growth and optimization.The role in few pointsBuilds customer relationships across varying LOBs and maintains existing relationships within a set portfolio of local, regional, and global network accounts (both prospects and active)Mines dormant or regional prospect accounts, creates awareness of Equinix value, establishes new relationships and builds a pipeline of opportunities through an understanding of current market dynamics, customer business needs and challenges, and technical requirementsLeads sales engagement and solutioning with the extended sales team (Global Account Executive, Sales Engineer, Solutions Architect, Customer Care, Sales Support, Commercial Solutions, Marketing, Sales Operations, etc.)Drives strategic alignment with global peers and account support team members on local/regional quarterly business reviews and customer requestsDesigns and executes account strategy within EquinixWho You AreAt Equinix, we appreciate the power of relationships, and we're seeking individuals who enjoy engaging with people, both customers and colleagues alike.Our Sales team culture is based on collaboration, learning from one another. All members of this regional team bring unique perspectives, reflecting varying personal and professional backgrounds, extensive sales experience, network industry experience and success navigating complex organizations. We welcome diversity to ensure collective growth of the team.You bring extensive sales experience selling into accounts. You thrive by creating new opportunities, exhibiting ambition and drive, with a proven track record of doing business differently in alignment with the changing market landscape.You own an Equinix franchise selling into each of your accounts. You are in the driver's seat deciding who should take the steering wheel depending on the business need or engagement.You are a storyteller who loves pursuing new opportunities and builds relationships with new stakeholders and customers, driving positive impact, market readiness and closing future-proofed infrastructure solutions.You represent Equinix and the NSP (Network Service Provider) EMEA team. Your energy defines us.The targeted pay range for this position in the following location is / locations are: Poland - Warsaw Office WAO : 217,000 - 325,000 PLN / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects On-Target Earnings or OTE, which is base pay plus commissions, and does not include equity or benefits. Equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Manage and develop partner relationships, drive joint go-to-market strategies, and facilitate solution integration with partners. | Proven success in channel sales, experience with partner relationship management, and fluency in Spanish and Italian. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryRecruits, develops, and manages partner's relationships to achieve company bookings goals through new and existing channel partners. Works closely with Equinix Field Sales, Corporate Sales, Solution Architects and Sales Engineers to facilitate their support of partner's end user customer needs to ensure partner and customer satisfaction. Works closely with cross-functional team members to drive the solution integration of partner services or creation of complimentary joint offerings. Works closely with Channel Marketing to develop go to market plans to promote joint solution awareness among partner's end user customer base. Oversees channel partner relationships for assigned accounts or manages select Strategic Alliance. Drives overall deal registration, funnel creation and pipeline development. Builds awareness at the Partner Companies and inside Equinix Sales organization of the overall benefits of the partnership and related joint value proposition ("JVP"). Evangelizes Platform Equinix in conjunction with go-to-market plan execution. Conducts business reviews to track and measure joint progress; ensures proper opportunity registration; facilitates local meetings with Equinix and partner.ResponsibilitiesPartner RecruitmentCollaborates with cross-functional teams, such as Sales Leadership, Business Development and the Global Accounts Organization, in the identification of strategic alliance partners and definition of initial related joint value propositionIntegrated Solutions/ Joint Value PropositionEngages partner and Equinix cross-functional team members, such as Sales Engineers, Solutions Architects, and Product Management, for technical positioning, alignment, and packagingFacilitates development and alignment for joint value proposition and bundled offerGo-to-marketResponsible for GTM Preparation: collateral and messaging, JVP content, use cases, partner central, partner directory, and partner sales trainingEstablishes Sales ROE and onboarding plan and achieves agreement on how the companies will communicate during sales pursuitsEngages Channel Marketing and coordinates development of initial go-to-market and first deal strategyResponsible for GTM Execution: pipeline development, sales targets, sales plan, deal management, Day 2 support, billing and ordering support, and QBRs Partner Relationship ManagementIdentifies and establishes contact with initial sponsor within prospective partnersManages long-term relationships with partnerEnsures the designation and alignment of Executive sponsorsPartner Development / Activation & EnablementConducts or participates in the process of Reseller ActivationResponsible for identification of Strategic partner supporting reseller communityBusiness/Pipeline ReviewsParticipates in Global Joint Business PlanningOversees deal tagging / tracking processHas joint funnel oversightCross-Functional CollaborationWorks closely with Equinix Field Sales, Corporate Sales, Sales Engineers, Marketing, Customer Fulfillment and Support, Sales Operations, Operations, and Data Center staffCoordinates development and approval of Marketing Plan, targets, strategies, activities, and co-marketing investments to support Channel Partner Business Plan with Platform Partner alignmentEducates Strategic partners on how to engage Equinix resources (including GSA, SE, CSM) to define, quote, and order solutionFacilitates cross-functional review of partnership performance, including sales, operations, and marketing, as established in Partner Business PlanLeverages executive sponsors appropriatelyCommunicationsTailors message and partner pitch to partner company on how partnering with Equinix can help to grow their businessDelivers relevant message to confirm mutual interest in moving forward, uncovering interest and motivation of prospective partner stakeholders, identifying their business driver to partner with EquinixExpertly articulates business value of joint value proposition with EquinixQualificationsProven years of proven success in channel sales for an internet, network, data center, hyperscaler or cloud based products or services provider preferredBachelor's Degree requiredSpeak spanish and ItalianEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Lead power procurement strategy, manage vendor relationships, and ensure capacity and schedule certainty for large-scale data center projects. | Extensive experience in strategic sourcing for HV power systems, strong negotiation skills, and stakeholder management at a senior level. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryAs Director, Grid Solutions Category Management (AMER) under Global Procurement, you will secure the substations and on-site power generation (OSPG) capacity and delivery that enables powering of new data center projects and future growth across the region. You will lead the power procurement strategy; identifying and validating OEM/EPC partners, shaping budgets, locking in capacity, and sourcing to de-risk schedules. You will own the Substation & OSPG category plan, negotiate global capacity and frame agreements, drive total cost and schedule certainty across a high-stakes, multi-million-dollar CAPEX project. You will be the connective tissue between Global Procurement, Global Design & Construction, Global Energy, and Operations; bringing market intelligence, rigorous category management, and technology partner evaluation to accelerate delivery while improving reliability and safety. You will champion supplier performance, introduce new technologies or new vendors where they genuinely reduce risk or cost, and ensure early commitments to enable substation and OSPG on time energization. Success looks like MW delivered on time, capacity secured ahead of demand, measurable cost avoidance, and a supplier ecosystem that scales with Equinix's growth ambitions. If you thrive at the nexus of power systems, large-capex procurement, and execution certainty-this role is for you.ResponsibilitiesPower procurement & Capacity StrategyDefine the AMER grid solutions procurement strategy aligned to site pipeline and energization milestonesIdentify/validate OEMs, EPCs, and key tier2 suppliers; map regional capacity and lead timesShape early budgets, recommend early commitments to derisk schedulesTranslate demand forecasts into executable capacity forecasts with global vendorsCategory Management (Substation and OnSite Power Generation)Own category plan and governance, including vendor selection, new product or technology introduction, benchmark, and framework contractsOwn full product/solution lifecycle, from inception through general availability to end of lifeMonitor and maintain full industry and market knowledge of category, suppliers, best practices, and competitive landscapeDrive total cost of ownership (TCO), schedule certainty, and quality/safety outcomesManage escalationsAccountable for spend category management strategies and action plansMonitors and maintains full industry and market knowledge of category, suppliers, best practices, and competitive landscapeCommunicate and collaborate with all key stakeholders including executive level staff to ensure alignment of the overall strategyStrategic Sourcing & NegotiationLead complex RFPs/RFIs, bid leveling, and multiround negotiations (price, capacity, terms,)Construct global framework agreementsImplement price/indexation strategies and long lead equipment reservation where appropriateSecure capacity and availability with OEMs/EPCs; structure multisite frameworks, prebuy strategies for long lead items and optionsSupplier Relationship & Performance ManagementLeads the end-to-end supplier management processBuild executive level relationships with OEM/EPC leadership; chair QBRsSet KPIs (OTD, FPY, MTBF, capacity adherence); drive corrective actions and continuous improvementDevelop competitive sourcing and regionalization strategies to increase resilienceCultivate and manage strategic internal and vendor relationships, driving collaboration and long-term partnershipsCost and Risk analysisOwn TCO modeling, identifying performance-to-cost trade-offs for large-scale deployments, and budget estimation with Commercial teamDrives and delivers cost savings opportunities and other demonstrable business benefitsProactively identify supply, permitting, design logistics and installation / Commissioning risks; maintain mitigation plansCross Functional Leadership & GovernancePartner closely with Global Design & Construction, Global Energy, and Operations on specifications, schedules, and commissioning.Standardize technical, project management, commercial and commssioning templates with Global Design & Construction for repeatability at scaleRun stage gate readiness for procurement, ensuring design maturity meets commitment pointsCompliance, Sustainability & SafetyEnsure adherence to company policies, codes/standards, and EH&S requirementsEmbed supplier sustainability (carbon, circularity, ethics) and diversity objectives into agreementsMaintain auditable sourcing documentation and contracting disciplineQualifications12+ years in strategic sourcing/category management for HV switchgear, power transformer, substations, or power generation (OEM/EPC)Bachelor's in Supply Chain Management, Electrical Engineering, Power Systems, or related fieldProfessional certifications (CPSM, CIPS, PMP, PE) advantageousProven delivery of global capacity agreements, frame contracts, and prebuy/inventory strategiesStrong negotiation track recordExecutive stakeholder management; clear, data driven storytelling and supplier executive engagementProven track record in consulting, engineering design, and end-to-end management of large-scale utility or industrial power projectsDemonstrated leadership in managing cross functional teams, budgets, and project execution across multiple locationsClient-facing, communication, and business development skillsDeep understanding of HV/MV substations (AIS/GIS), transformers, protection & control, and SCADA system as well as OSPG technologiesWorking knowledge of utility interconnection practices and regulatory requirements.Working knowledge of relevant codes and standards and commissioning practicesAbility to translate technical requirements into commercial levers and contractual protectionsAbility to travel domestically and internationally as required (up to 30%)Preferred QualificationsMaster's degree, Supply Chain Management, Electrical Engineering, Power Systems, or related fieldEquinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Partner with leadership to develop and execute talent and organizational strategies, support transformation initiatives, and foster a high-performance culture. | Over 15 years of HR experience, supporting executive leaders, with proven skills in organizational design, change management, and data-driven decision making. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryWe're looking for smart, forward-thinking problem solvers to join our extraordinary People Team. We are known for our high-reaching culture, as defined by our Core Values and by our commitment to provide a truly amazing employee experience.The Director, HR Business Partner will be a strategic partner to our go-to-market function (Customer Revenue organization) and leaders. In partnership with other HRBP's, you will be supporting SVP-level leaders in a focused go-to-market team made up of 3,000 employees globally that defines and drives Equinix's performance engine and the customer experience. As a member of the People Team, the Director, HRBP is the critical coordination and communication point to the business and leadership team, serving as trusted advisor on effective talent strategies, talent management, inclusion, and retention strategies. They leverage proximity to the business to drive transformation, create clarity, influence, and drive adoption of People Team programs and initiatives, as well as funnel back business feedback to drive continuous improvement across COEs.This position requires the ability to thrive in a fast-paced, ever-changing environment, while being a standout colleague with validated abilities to multi-task. Exceptional communication and people skills are a requirement. Must be comfortable with ambiguity and be a resourceful, savvy professional that is committed to finding solutions and making an impact.ResponsibilitiesLeads the Execution of the People Team Strategy: Champions The People Team operating model with the business. Supports complex, large-scale workforce transformations through strategic moves and organizational design. Implements and activates forward thinking organizational design structures and operating models aligned to Equinix's strategic vision, leveraging the cross-functional partners as needed for complex design initiatives and leading smaller design efforts through strategic partnership with senior leaders. Partners with business leaders to maximize organizational effectiveness and ensures alignment with E-Team decisionsBuilds Future Ready Teams: Lead the creation and execution of talent strategies, facilitating talent motions, projects, and initiatives that build critical capabilities and talent to deliver on the Equinix strategy. This includes yearly talent assessment, rewards allocation, talent reviews and succession planning, partnering in senior leader talent acquisition, etc.Enables Effective Change Adoption: Serves as a critical enabler of organizational transformation and strategy through robust change and communication efforts, cross-functional partnership, and supporting change adoption through employee engagement. Reinforces enterprise communications and activation activities within the business, including communication cascades, all-staff messaging, etc.Leverages Data Insights to Drive Improvement and Innovation: Senses and scans internal and external factors to maintain pulse on current state, review trends, and predict future needs. Brings the right people and data together to shape insights and complete root cause diagnostics regarding people organizational dynamics for the business and translates this insight into sustainable solutions. Facilitates leader-led action planning on areas of focus such as employee engagement surveys, org health and DIB metrics, etc.Role Models the Culture: Role model and reinforce values and attributes of the desired culture, drive culture transformation through leadership and coaching Qualifications15+ years of Human Resources experience with at least 5 years as Global Business Partner in an evolving global organization, preferably technologyProven experience supporting leaders at the Executive level, preferably in GTM functionsExperience leading a large-scale and complex transformations within large global organizationsExperience leading organizational design, change management, and organizational effectiveness preferredExperience with change management, executing of global HR programsExcellent ability to source, synthesize and interpret data and context to tell a story and influence decision makersBroad depth of experience across all HR concentrationsExperience working in a fast-paced environment with a bias towards action and solutions in line with business goalsThis posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.The targeted pay range for this position in the following location is / locations are:Canada - Toronto Office TRO : 166,000 - 248,000 CAD / AnnualUnited States - Denver Office DEO : 177,000 - 265,000 USD / AnnualUnited States - Ashburn Office AEO : 195,000 - 293,000 USD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.