Equinix, Inc

Lead multi-year product strategy and portfolio direction for infrastructure and connectivity products, influencing senior leadership and cross-functional teams. | 15+ years in product or corporate strategy within digital infrastructure or related sectors, strong leadership and strategic problem-solving skills, advanced degree preferred. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryThe Head of Product Strategy, Infrastructure and Connectivity is a pivotal leader responsible for shaping the long-term strategic direction of the company's infrastructure and connectivity product portfolio. This role develops a clear multi-year product vision and strategy grounded in customer needs, market dynamics, technology evolution, competitive positioning, and ongoing analysis of competitor offerings. The position requires a team member who brings expertise in product/market strategy and can serve as a go-to thought partner for senior leaders in the product business unit, including the Chief Business Officer.This role is a key thought leadership position within the Corporate Strategy team, driving the next wave of growth at Equinix. The Head of Product Strategy, Infrastructure and Connectivity sits at the intersection of product, technology, and corporate strategy. Within the Corporate Strategy team, this leader is responsible for developing a long-term outlook for the product business unit, supporting critical decision-making, and ensuring Equinix maintains a strong competitive edge in both strategy and execution.This leader works at the core of Equinix, inside the Office of the CEO, partnering with the Chief Strategy Officer and other senior leaders in the compilation and analysis of strategy, M&A, real estate, long-term capital and operating budget allocation, new market entry, technology assessment, the future of the data center, and other corporate strategy initiatives for the company. This role provides the Head of Product Strategy, Infrastructure and Connectivity with a bird's eye view of the entire company and the ability to work collaboratively across functions. This is a fast-paced, high-growth team that seeks strong leaders and creative thinkers who are impact-oriented and want to deliver impact across Equinix. The strategy team focuses on identifying and solving the most important and critical strategic problems for the business while fostering an enjoyable, growth-oriented work experience across the team. The organization embraces diversity in thought and contribution and is committed to providing an equitable work environment.ResponsibilitiesProduct Strategy & Portfolio DirectionDefine and continuously refine the multi-year strategic direction across infrastructure and connectivity productsDevelop a coherent portfolio strategy spanning physical infrastructure, connectivity, and platform servicesTranslate customer requirements, consumption trends, and evolving workload patterns into strategic prioritiesIdentify structural industry shifts and ensure product strategy remains future-oriented and competitively differentiatedInfluence and support product business units in shaping roadmaps and long-term positioningMarket & Competitive IntelligenceLead structured market analysis across key customer segments and geographiesDevelop deep insight into competitor strategies, product positioning, and monetization modelsIdentify growth opportunities, strategic risks, and whitespace across the portfolioEstablish systematic market sensing and strategic scenario planningStrategy to Business Plan Translation, BAU supportTranslate product strategy into a multi-year business outlook aligned with corporate strategy and enterprise planningSupport definition of growth priorities, portfolio sequencing, and strategic investment areasPartner with Finance and Product leadership to align strategy with planning cycles and performance objectivesDevelop prioritization frameworks balancing short-term performance with long-term strategic positioningGather and analyze large amounts of information expeditiously; develop compelling and insightful strategic recommendations for leadership, focused on product strategy refinements, customer experience, operational efficiencyAnnual strategic planning process: Collaborate with senior leaders across functions to set OKRs and support them with initiative design and sequencingStrategy presentations: CEO and board material creationCross-Functional Strategic LeadershipServe as strategic advisor to Product BU leaders and senior executivesLead cross-functional strategic initiatives impacting product portfolio evolution and growthDevelop executive-level materials for leadership, including strategic recommendations, market outlooks, and portfolio positioningDrive structured decision-making through data-driven analysis and clear strategic framingEnterprise Strategy AlignmentEnsure product portfolio strategy aligns with broader corporate strategy and long-term growth prioritiesContribute to enterprise strategic initiatives, including market expansion, ecosystem positioning, and partnership strategySupport leadership in assessing long-term risks, opportunities, and competitive positioningTeam Leadership & Capability BuildingLead and develop a small, high-caliber product strategy teamEstablish structured approaches to market analysis, strategic planning, and portfolio evaluationFoster a culture of analytical rigor, strategic thinking, and impact-driven executionQualifications15+ years of experience in product strategy, corporate strategy, business development, or management consulting within digital infrastructure, cloud, networking, or enterprise technology sectorsStrong understanding of infrastructure and connectivity markets, including data centers, enterprise networking, cloud ecosystems, or adjacent platformsDemonstrated experience developing long-term product or portfolio strategy in complex, multi-stakeholder environmentsExperience translating strategy into business planning and executive decision frameworksProven ability to influence senior leadership and operate effectively in executive-level environmentsPrior experience leading or mentoring teamsStrong analytical and strategic problem-solving capabilitiesBachelor's degree in engineering, Computer Science, Economics, or related field; MBA or advanced degree preferredThis posting is a new position within our organization.The targeted pay range for this position in the following location is / locations are:Canada - Toronto Office TRO : 202,000 - 302,000 CAD / AnnualUnited States - Dallas Field Office : 224,000 - 336,000 USD / AnnualUnited States - Redwood City Office GHQ : 269,000 - 403,000 USD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Lead global real estate strategy, analytics, and executive communications to support portfolio management and decision-making. | Requires 10+ years in real estate or related strategic roles, strong analytical and communication skills, and experience with executive-level presentations. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryThe Director, Global Real Estate is a critical strategic and analytical leader within the Global Real Estate (GRE) organization. This role is responsible for driving execution of executive-level real estate processes, delivering high-quality analytics and insights, and enabling effective communication and alignment across the global real estate portfolio.ResponsibilitiesExecutive Function & Strategic SupportLead creation and delivery of executive-level materials, including board presentations, investment proposals, strategy documents, and quarterly business reviewsDrive cross-functional coordination of real estate initiatives across Global Real Estate, Design and Construction, Finance, Legal, Operations, and external partnersSupport executive decision-making by synthesizing complex data into clear, compelling narratives and actionable recommendationsMaintain and improve processes for portfolio governance, approvals, and internal executive workflowsAnalytics & ResearchBuild and maintain advanced real estate financial models, portfolio analytics, and enterprise-wide scenario analysesConduct deep market research on global data center markets, power and land availability, competitive dynamics, and regulatory landscapesDevelop insights and benchmarking to inform market entry strategy, portfolio optimization, and long-range planningPartner with FP&A to support forecasting, capital planning, cost-of-delivery analysis, and performance reportingCommunications & AlignmentCreate clear, high-quality communication materials for internal and external audiences, including GRE leadership, cross-functional teams, and senior executivesEstablish consistency in messaging, documentation, and reporting across the global real estate functionServe as connective tissue across GRE to ensure alignment on priorities, progress, risks, and escalationsDrive cadence, documentation, and follow-up for leadership meetings, governance forums, and strategic reviewsProgram & Portfolio SupportSupport evaluation, prioritization, and tracking of global development initiatives across multiple geographiesIdentify risks, business implications, and operational constraints at a portfolio levelPartner with regional and functional leads to ensure execution against milestones and strategic objectivesContribute to strategic initiatives such as market expansion, development strategy, partner engagement, and portfolio rationalizationQualificationsRequiredBachelor's degree in Finance, Economics, Business Administration, Management, Strategy, Real Estate, or related field10+ years of experience in real estate, data center/infrastructure, investment banking, management consulting, private equity, or analytically intensive strategic rolesExceptional analytical and financial modeling capabilities, including portfolio or investment analysisStrong executive communication skills-written, verbal, and visualProven ability to manage multiple high-priority projects and deadlines in a fast-moving environmentExperience operating in cross-functional teams with diverse stakeholdersHigh degree of ownership, professionalism, and judgmentPreferredMBA or other relevant graduate degree (e.g., Real Estate, Finance, Strategy)Familiarity with hyperscale data center development, energy/power markets, or digital infrastructureExperience supporting board-level materials, investment committees, or C-suite decision-makingBackground in long-range planning, capital allocation, or enterprise-wide portfolio analysisExperience designing or optimizing operational processes and governance structures CompetenciesStrategic Thinking: Ability to assess market trends and their implications for portfolio decisionsAnalytical Rigor: Advanced modeling, data analysis, and research capabilityExecutive Presence: Polished communication and strong attention to detailCross-Functional Collaboration: Builds strong partnerships across teams and geographiesOperational Excellence: Drives structure, clarity, and accountability in processes and communicationOwnership & Initiative: Anticipates needs and delivers independently at a high standardThis posting is a new position within our organization.The targeted pay range for this position in the following location is / locations are:United States - Redwood City Office GHQ : 186,000 - 280,000 USD / AnnualUnited States - Dallas Infomart Office DAI : 155,000 - 233,000 USD / AnnualCanada - Toronto Office TRO : 154,000 - 232,000 CAD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Design and lead delivery of enterprise-scale data solutions on Google Cloud Platform with team leadership and architectural oversight. | 8+ years data engineering experience with 6+ years on GCP, strong programming skills, leadership, and expertise in data governance and compliance. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryAs a Senior Data Engineer at Equinix, you will be responsible for driving end-to-end delivery of enterprise-scale data solutions on Google Cloud Platform. This role combines hands-on technical expertise, requiring you to design sophisticated system architectures, lead cross-functional teams, and mentor Staff and other data engineers. You will be responsible for solution design and ensuring the successful delivery of mission-critical data products. The ideal candidate demonstrates exceptional technical depth in GCP data technologies, proven leadership in guiding engineering teams through complex challenges, and the ability to translate strategic business objectives into scalable, innovative technical solutions. Knowledge of AI, Machine Learning Operations, and emerging technologies like Agentic AI and Model Context Protocol (MCP) is highly valued.ResponsibilitiesSystem Design & Architecture LeadershipArchitect complex, distributed data systems capable of handling petabyte-scale workloads with fault tolerance and high availabilityDesign data platform architectures considering scalability, performance, cost optimization, and operational excellenceEvaluate and recommend emerging technologies, tools, and architectural patterns to drive innovationCreate comprehensive architectural documentation, design patterns, and best practices guidelinesTechnical Solutioning & DeliveryOwn end-to-end delivery of complex data engineering initiatives from conception to productionDesign and implement sophisticated solutions leveraging BigQuery, Cloud Dataflow, Composer, Dataform/dbt, Pub/Sub, and Vertex AIArchitect and build real-time streaming data pipelines using Cloud Pub/Sub, Kafka, and Apache BeamDevelop advanced data transformation frameworks and custom processing enginesDesign microservices-based data platforms with containerization (Docker/Kubernetes)Establish comprehensive observability, monitoring, and alerting frameworksDrive performance optimization, cost management, and operational efficiency initiativesTeam Leadership & MentorshipLead and mentor Data Engineers and other team members, fostering technical excellence and professional growthGuide teams through complex technical challenges and architectural decision-makingConduct technical design reviews and ensure adherence to architectural standardsEstablish coding standards, quality assurance processes, and engineering best practicesLead technical training programs and knowledge-sharing initiativesDrive continuous improvement in team processes, tools, and methodologiesParticipate in technical hiring processes and team capability buildingData Governance & ComplianceEstablish data classification systems, access control policies, and encryption strategiesImplement automated data quality frameworks, lineage tracking, and metadata managementEnsure regulatory compliance across data workflows (GDPR, SOX, industry-specific regulations)Design privacy-preserving techniques, data anonymization, and secure data sharing mechanismsStrategic Collaboration & Stakeholder ManagementPartner with business stakeholders to translate strategic objectives into technical solutionsLead cross-functional initiatives spanning multiple engineering teams and business unitsPresent technical concepts and architectural decisions to executive leadershipDrive alignment between technical implementations and business outcomesQualificationsTechnical ExpertiseGCP Platform Mastery: 8+ years of hands-on experience with Google Cloud Platform, including deep expertise in BigQuery (advanced SQL, scripting, optimization, ML integration), Cloud Dataflow, Cloud Composer, Cloud Storage, Pub/Sub, Dataproc, and Vertex AIProgramming Excellence: Expert-level Python/Java programming, proficiency in Python/Scala for Spark developmentAdvanced Data Technologies: Deep expertise in Apache Beam, Apache Spark, Airflow, Kafka, and distributed computing architecturesInfrastructure: Extensive experience with Terraform, CI/CD pipelines, and cloud infrastructure managementDatabase & Data Modeling: Advanced knowledge of relational databases (PostgreSQL, MySQL) and NoSQL systems (BigTable, Firestore, MongoDB); expertise in data modeling, normalization, and performance optimizationSystem Design: Proven ability to architect complex, distributed systems with considerations for scalability, reliability, security, and cost-effectivenessProfessional Experience & LeadershipBachelor's degree in Computer Science, Engineering, or related technical field (Master's degree preferred)8+ years of data engineering experience with 6+ years specifically on Google Cloud PlatformProven track record of leading end-to-end delivery of complex, enterprise-scale data platform initiativesExperience designing and implementing data governance, compliance, and security frameworksStrong architectural thinking with ability to make sound technical decisions and trade-offsExcellent communication skills with ability to present technical concepts to both technical and non-technical audiences, including executive leadershiProven ability to translate business requirements into scalable technical architectures and solutionsExperience managing cross-functional projects and building strong stakeholder relationships Preferred QualificationsGoogle Cloud Professional Data Engineer and/or Cloud Architect certificationsExperience with AI/ML technologies, MLOps practices, and machine learning pipeline development on GCPKnowledge of emerging AI technologies including Agentic AI frameworks, LLM integration, and Model Context Protocol (MCP)Experience with feature stores, model serving infrastructure, and AI/ML observabilityUnderstanding of data science workflows, statistical analysis, and advanced analyticsExperience with BI and visualization tools (Looker, Tableau, Power BI)Contributions to open-source data engineering projects or technical publicationsExperience with multi-cloud or hybrid cloud architecturesKnowledge of data mesh, data fabric, or other modern data architecture patternsEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Design and develop scalable full-stack applications using Java backend and ReactJS frontend with micro-frontend architectures and event-driven systems. | 6+ years experience with Java ecosystem, ReactJS, Kafka, Kubernetes, and microservices in a cloud-native environment. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job Summary We are seeking an experienced, hands-on Staff Engineer to design and develop highly scalable, performant full-stack applications. The ideal candidate is deeply skilled in Java backend technologies, Spring Boot, ReactJS and Micro-frontend architectures.In this role, you will act as a core technical contributor, leveraging your expertise in Kafka and Kubernetes to build robust microservices and event-driven systems.ResponsibilitiesFull Stack Development: Execute complex development efforts across the stack, bridging the gap between backend logic using Java, Spring Boot and Spring Cloud and modern frontend interfaces using ReactJSEvent-Driven: Implement robust messaging patterns using Kafka to ensure high availability and data consistencyMicro-Frontend Strategy: Build modular user interfaces using Micro-frontend (MFE) patterns to ensure maintainability and independent deployabilityCode Quality & Design: Apply and implement software engineering best practices (SOLID principles, design patterns, clean code, TDD) within the codebaseCloud Native Engineering: Manage containerization and orchestration strategies using Docker and Kubernetes within a CI/CD environmentData Layer Design: Work across various data storage engines, designing efficient models for RDBMS (Oracle, Postgres) and NoSQL (Redis, ElasticSearch)System Optimization: Analyze and optimize system performance, reliability and scalability for high-throughput applicationsCommunication Skills: Ability to articulate technical challenges and solutions clearly in both written and verbal formatsInterpersonal Skills: Proven ability to work collaboratively within a team and build rapport with cross-functional partners (Product, UX, QA)QualificationsExperience: Bachelor's or master's degree in computer science/engineering with 6+ years of software engineering experienceJava Ecosystem: Deep expertise in the enterprise Java stack: Java/JEE, Spring Boot, Spring Cloud, Reactive Spring, JPA/Spring Data and HibernateFrontend Mastery: Strong proficiency in ReactJS with hands-on experience in Micro-frontend (MFE) architectureEvent Streaming: Advanced skills in event-driven architecture; Kafka experience (producer/consumer patterns, event schema design) is a mustDevOps & Infrastructure: Strong hands-on experience with Kubernetes (K8s), Docker and CI/CD pipelines (GitHub Actions)API Design: Proven expertise in designing and securing RESTful APIs (Swagger/OpenAPI)Database Skills: Strong proficiency in SQL (Relational) and familiarity with NoSQL data stores (Redis, Elasticsearch)Core Fundamentals: Strong grasp of Data Structures, Concurrency, Algorithms and Object-Oriented Design patternsTooling: Proficient with Git, Maven/Gradle, Grafana and KibanaNice to HaveWorkflow Orchestration: Experience with workflow engines such as Temporal, Camunda, or custom business process automation toolsNetworking Protocols: Familiarity with network device protocols (gNMI, SNMP) or network automationAI/ML Integration: Experience or interest in AI development areas: NLP, predictive analytics, or LLM integrationPolyglot Programming: Experience with Python or GolangGraph Databases: Familiarity with GraphDB technologiesPublic Cloud: Experience with cloud platforms (AWS, Azure, or GCP)Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Manage complex global customer accounts to ensure onboarding, adoption, issue resolution, and retention through cross-functional collaboration and expert customer advocacy. | Experience managing complex customer success projects, excellent communication skills, ability to work cross-functionally, and expertise in customer onboarding, escalation management, and adoption tracking. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryAn exciting opportunity to join our Customer Success Team at Equinix in our London (or Slough) office, where you can provide best in class support through ensuring customer loyalty of global customers through self-directed engagement with executive level customer management. This role will typically manage the most complex global account(s) independently and act as a senior point of contact for others in the team. This role uses wide-ranged advanced experience to resolve complex issues, and ensure expert care-taking of our external customers as well as proactively seeking to understand and assist shaping their future needs and opportunities.If you have strong communication skills, consider yourself agile and curiously minded, collaborative and focused on customer excellence, then APPLY to join!ResponsibilitiesCustomer OnboardingManages customer onboarding and support for more complex customersUses judgment to determine the best method of interacting with customers during onboarding based on customers needs and project scopeprojects/implementations and may lead othersUses the 3 Phase Methodology for onboarding: Phase 1 - Conducts pre-onboarding for all customersPhase 2 - Kick-off Onboarding: Sets up, facilitates and conducts kick-off meetings for all customersPhase 3 - Continuous Follow-up: Proactively designs a regular cadence with customers to understand how the customer is doingLeads onboarding across multiple regions and in partnership with other CSMsAll Phases:Communicates effectively, able to translate internal processes to be able to set customer expectations within an advanced scope. Communicates with advanced skills in a way that allows the CSM to influence the customer and othersAble to communicate with customers what other teams at Equinix do and how customers should utilize themGeneral:Interacts with cross functional teams using advanced wide-ranged skills, adding input to the various stagesCollects in depth information about all customer globally, so the experience is personalized. Based on data collection, able to understand where customer is heading strategicallyIs an expert in Equinix's processes, policies and escalation paths. Understands the nuances between regional processesPost onboarding, follows up on actions and tasks and connects back to the customer's goals. Able to articulate trending across customers and projectsAble to utilize inquiry (questioning) skills with the customer in order to better understand their business, and able to know the best timing and method for asking questions. Able to generate questions for customers in the moment without requiring any pre-planningAdoption and Customer Success ManagementDevelop, maintain and track progress of a Customer Success Plan, for all Customers. For the customers that are global, is an expert at tracking a single plan across multiple regionsDrives product and process adoption by understanding global customer usage and trends for all customersAble to articulate Equinix's products (current and future) to apply broad knowledge of concepts, practices and procedures. Understands regional product differencesCollects and manages global customer feedback, develops a proposed solution to relevant teams to improve the customer experienceProactively identifies feedback trends across customers and drives process improvementsProactively reviews global product utilization and promotes solutionsGeneral:Partners with the global account team for all presales discussions to assist and develop account growth, and have strong awareness of the customerIs an expert customer advocate for the customersEnsure smooth and clear handoff to/from internal teamsContinuously partner with customer(s) to understand business challengesDevelops and implements methods of best practices globally. May develop customer specific best practicesLeads cross functional teams for special customer projects and/or global accountsIssue and Escalation ManagementAssess advanced issues/escalations to validate, prioritize and progress accordinglyManages, documents and raises visibility of critical escalations as appropriateEngage key stakeholders as needed to ensure adherence to standard operating procedures, policies/rules/restrictions and when resolving issues and communicating externallyIdentifies process improvement opportunities or plansManage and communicate appropriately issue postmortem/root cause analysis to include resolution and any improvement plans, potentially globallyGeneral:Acts as an expert to customers in providing honest and empathetic support, for CSM managed escalations. Escalate to GEM and functional teams as agreedWork cross functionally to proactively engage internal colleagues in order to provide ongoing, timely updates and resolutions to the customer with support from managementProvides global consistent communicationAccount Management & RetentionInvolved in many lead management of accounts in conjunction with sales and management, including support of order fulfillment and other contractual obligations to resolve complex mattersIdentifies churn risks through deeper engagement with the customer and proactively works with sales and management to reduce churnManages delivery of regular Operational Survey Review with bespoke contentProject manages resolution of follow-up actions from CBRs/OBRsGeneral:Drives expert customer satisfactionAble to support complex customer projects independently and may lead othersQualificationsProven years experience preferredBachelor's degree preferredEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Lead and design customer research programs to inform product, marketing, and CX strategies, and translate insights into actionable business recommendations. | Extensive experience in customer insights, market research, leadership capabilities, and proficiency with research tools and methodologies. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryWe're seeking a seasoned Director of Primary Customer Research to lead our customer insight initiatives and shape how we understand and act on customer needs. This leader will design and execute research programs that directly influence our product, marketing, and customer experience strategies. The ideal candidate combines deep research expertise with business acumen and storytelling skill.This role resides within Equinix's Enterprise Data & Analytics team, and reports to the Senior Director of Data Product, Go-To-Market.ResponsibilitiesLead the design and execution of primary research programs, including quantitative surveys, qualitative interviews, ethnographies, and concept testingTranslate complex customer insights into clear, actionable recommendations that guide strategic decisions across product, marketing, and CX teamsOversee the research roadmap and manage partnerships with external research vendors and agenciesChampion customer-centricity across the organization by embedding research insights into planning and go-to-market processesManage and mentor a team of researchers, ensuring best practices in methodology, analysis, and stakeholder communicationWork cross-functionally with analytics, data science, and UX research to integrate multiple data sources for a holistic view of the customerPresent executive-level insights that inform C-suite priorities, market positioning, and innovation strategyPartner with Go-To-Market and engineering teams as a peerWork side-by-side with Go-To-Market, Engineering, AI and data science leadership to evaluate technical options, identify technical tradeoffs, estimate effort, and make architecture recommendations where applicableCritique and challenge inflated estimates and oversimplified proposals; know when a "simple" request is actually complexGuide engineering toward pragmatic solutions when requirements are ambiguous or shiftingDrive business impact through stakeholder partnershipBuild trust-based relationships with senior business stakeholders by understanding their strategy, pain points, and how data and AI solutions can helpRun monthly/quarterly portfolio reviews to ensure delivery stays on track and aligned to business needsSet clear expectations, push back on low-value requests, and educate stakeholders on what's possible and what's notFrame ambiguous problems, generate hypotheses, and drive to recommendations when there's no clear precedentManage through transition and complexityLead data product continuity during a major technology stack migration; ensure critical reporting capabilities remain intact as systems transition over multiple quartersPartner with engineering to design interim solutions that bridge old and new data models during migrationBalance strategic roadmap work with operational needs; protect time for building while keeping the lights on for products in 'maintenance' modeBring outside-in perspectiveStay current on analytics, AI/ML, and data product trends; bring relevant innovations (e.g., Product 360 approaches, AI-augmented BI, knowledge graphs) to inform roadmap decisionsServe as a trusted advisor to business partners on what's emerging and what's hypeQualificationsRequiredBachelor's degree in Marketing, Business, Behavioral Science, or related field; advanced degree preferred10+ years of experience in customer insights, market research, or related fields, with at least 5 years in a leadership capacityProven success in designing and implementing large-scale primary research studiesExpertise in both qualitative and quantitative methods and in synthesizing research into business impactStrong data storytelling and communication skills, including executive presentation experienceExperience with tools such as Qualtrics, Medallia, SPSS, or similar research platformsExcellent leadership, collaboration, and vendor management abilities Preferred / Nice to haveExperience managing AI/ML product development end-to-end, from problem framing through deployment and iterationExperience building customer-facing data products, not just internal tools / dashboardsExperience with building LLM ready semantic layer - ensure semantic layer is governed, well-modeled, and reliableCloud data platform expertise (e.g., BigQuery, Snowflake, Databricks, Redshift)Familiarity with MLOps concepts: feature stores, model serving, monitoring, retrainingIndustry background in cloud infrastructure, B2B SaaS, data centers, telecommunications, or multi-cloud networkingSkillsAble to break down ambiguous, cross-functional problems and drive to a solution when there's no clear precedent or playbookComfortable reading and critiquing technical artifacts - data models, architecture diagrams, pipeline designs - and asking the right questions when something doesn't add upAble to quickly T-shirt size level of effort for data and AI initiatives across product and engineeringAble to effectively translate between engineering and business - simplifying technical tradeoffs for executives while maintaining credibility with engineersDrives decisions forward; knows when to build consensus and when to make the call and move onTakes ownership of outcomes, not just delivery; holds themselves and partners accountable to business impactThis posting is a new position within our organization.The targeted pay range for this position in the following location is / locations are:United States - Redwood City Office GHQ : 240,000 - 360,000 USD / AnnualUnited States - Dallas Infomart Office DAI : 200,000 - 300,000 USD / AnnualCanada - Toronto Office TRO : 166,000 - 248,000 CAD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Manage complex customer accounts, oversee renewals and expansion opportunities, and act as a trusted advisor to optimize customer satisfaction and retention. | Minimum 5 years of experience in customer success or account management, bilingual in French-Canadian and English, with strong skills in customer relationship management, renewal strategies, and data analysis. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryIn this role, you will provide best-in-class support through the evaluation of customer loyalty and oversight of regional or global customers with minimal direction from management. Typically manages a smaller number of more complex accounts independently with minimal supervision. Is a seasoned, experienced professional with a full understanding of the area of specialization, while working on problems within a diverse scope.ResponsibilitiesOnboardingAlignment and expectation managementCoordinate product training sessionsValidate customer goals and success criteriaDocument onboarding milestones and timelinesOrientation to Equinix policies and processes RenewalsMitigate renewal risks through win-back processDrive renewal strategy playbookPrepare renewal proposals and pricing adjustments (TBD)Identify upsell opportunities during renewal discussionsCreate renewal risk mitigation plansCustomer Relationship ManagementCustomer Business ReviewsCustomer Success Plan developmentChurn forecasting and mitigationTrusted advisor to customerProvide strategic guidance on industry best practicesAdvise on optimization and cost-saving measuresAct as the voice of the customer internallyParticipate in customer steering committeesUp-sell/Cross-sellMonitor Health Score (Adoption Explorer)Identify Expansion opportunities (Success Leads)Collaborate with sales on joint account planningTrack expansion pipeline and conversion ratesIdentify strong NPS advocatesTrack NPS survey responsesEngage promoters for case studies and testimonialsInvite advocates to reference programs and eventsIdentify detractors and assess SIPsIssues and EscalationsCommercial EscalationsCoordination of billing escalations that impact revenueLow Product Adoption and ROI ConcernsReview product usage data to identify which features are underutilizedHighlight features that align with the customer's prioritiesAnalyze usage data to find features that could deliver additional valueExecutive DissatisfactionGather feedback on pain points and escalate internally if needed• Coordinate internally as needed for improvement plansQualificationsLanguage requirement: Bilingual (fluent French-Canadian and English) is mandatory5+ years experience preferredBachelor's degree preferredRésumé du posteDans ce rôle, vous offrirez un soutien hors pair, notamment en évaluant la loyauté de la clientèle et en vous occupant de clients régionaux et internationaux, avec une supervision minimale par la direction. Typiquement, vous serez responsable de gérer de manière indépendante, avec un minimum de supervision, un nombre restreint de comptes à complexité élevée. Professionnel expérimenté, vous avez une excellente compréhension du domaine de spécialisation tout en sachant travailler sur des dossiers divers.ResponsabilitésAccueilIntroduire les clients à l'environnement d'Equinix et gérer leurs attentesCoordonner les séances de formation concernant les produitsValider les objectifs clients et les critères de succèsConsigner les étapes charnières et l'échéancier d'accueilPrésenter les politiques et processus d'EquinixRenouvellementMitiger les risques liés au renouvellement par le biais d'un processus de reconquêteExécuter la stratégie de renouvellementPréparer les propositions de renouvellement et des ajustements tarifaires (à déterminer)Cerner les occasions de ventes supplémentaires durant les discussions de renouvellementCréer des plans d'atténuation des risques liés au renouvellementGestion des relations clientsExaminer les dossiers clientsDévelopper des plans de succès clientProposer des prévisions et mesures de mitigationPrestation de conseils aux clientsFournir des conseils stratégiques concernant les pratiques exemplaires dans l'industrieConseiller sur des mesures d'optimisation et d'économieSe faire la voix des clients à l'interneParticiper aux comités directeurs des clientsVentes supplémentaires et croiséesSurveiller le score de santé (explorateur d'adoption)Déterminer les occasions d'expansion (clients potentiels)Collaborer avec l'équipe de ventes aux fins de planification de comptesFaire le suivi du bassin d'expansion et du taux de conversionDéterminer les champions d'indice de recommandations clients (IRC)Faire le suivi des réponses au sondage d'IRCFaire appel à des clients champions pour des études de cas et des témoignagesInviter des clients champions à relayer des programmes et événementsRepérer les détracteurs et évaluer les plans d'incitatifs à la venteProblèmes et interventionsRéaliser des interventions commercialesCoordonner les interventions liées à la facturation et ayant une incidence sur les revenusFaible adoption de produits et enjeux de RISurveiller les données sur l'utilisation des produits afin de cerner les fonctionnalités sous-utiliséesMettre en valeur les fonctionnalités qui répondent aux priorités des clientsAnalyser les données d'utilisation afin de déterminer les fonctionnalités ayant une valeur ajoutée potentielleInsatisfaction de la directionRecueillir de la rétroaction sur les éléments d'insatisfaction et la porter à l'attention des responsables à l'interne, au besoinCoordonner à l'interne, au besoin, pour mettre en place des plans d'améliorationQualificationsExigence linguistique : bilingue (français canadien et anglais) obligatoireAu moins cinq (5) ans d'expérience, de préférenceBaccalauréat, de préférenceThis posting is a new position within our organizationThe targeted pay range for this position in the following location is / locations are:Canada : 88,000 - 132,000 CAD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.

Lead and develop regional corporate communications strategies, manage stakeholder relationships, and oversee crisis communications in APAC. | 15+ years of experience in managing regional communications programs, strong leadership skills, and strategic planning capabilities. | Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryEquinix is seeking a driven individual to Lead our Asia Pacific (APAC) Corporate Communications team as its Director, reporting to the Vice President of Corporate Communications. This role leads the overall Equinix corporate communications strategy and execution in APAC, including: public relations, internal communications, executive communications and public affairs. Additionally, the role collaborates closely with our regional social media, analyst relations, customer communications, public policy and marketing teams.This role partners closely with the President of APAC and the APAC leadership team to provide communications strategic counsel and support. The primary goal is to increase overall brand awareness for Equinix in APAC among our key stakeholders including our target customers, partners and prospects, while maintaining alignment with global messaging and objectives. This role also plays a critical role in managing crisis communications and issues response in APAC partnering closely with the headquarters based corporate communications and crisis management team.The ideal candidate will have strong understanding and experience working in a multi-channel, multi-country marketing environment. The Equinix culture is collaborative and open, while having a strong bias towards producing demonstrable results. We are seeking a positive person, who will bring experience, enthusiasm and a thirst for learning to this pivotal role. ResponsibilitiesDevelop a coordinated plan for optimizing integrated communications across the regionBe a trusted advisor and provide expert communications counsel to diverse stakeholders across the region and prepare executives for external and internal appearancesOversee the selection of regional PR agencies, manage those critical relationships across the region and closely align with the corporate team in Redwood City, California and other regionsIdentify and implement scalable operational mechanisms (tools) for effective communication serving various needs within the regionContribute to the policies, guidelines and operations of our communications programs and tactically manage and oversee that policies are adhered to within the regionDevelop a coordinated, APAC-wide corporate communications strategy that aligns to the global communications strategy and incorporates local flavorPartner closely with key stakeholders across the region and our corporate teams to collaborate, gain alignment and deliver a comms plan integrated with our go-to-market strategySupport regional president executive communications, such as the development and maintainence of executive platforms, all hands meeting coordination and execution, executive social media, external speaking opportunities etc.Manage the regional internal communications program including strategy and execution of an IC program that reflects the activities of the APAC team on the regional intranet site and collaborating with the global IC programSupport broader business initiatives such as M&A, Equinix Impact events and promotion, integration with the company's channel strategy, corporate executive travel in region, etc.Set measurable objectives and KPIs to gauge the communications impact and effectiveness and oversee communications measurement, including the implementation of relevant dashboards and reportsManagement of budget and resource allocation to support success and efficiencyImplement identified protocols and practices for crisis communications in the regionQualificationsSeasoned communications professional with 15+ years' experience preferred in managing communications programs and at least 2+ years managing a regional communications program.Self-directed strategic thinker capable of collaborating with a wide range of stakeholders and making an impact quicklyThis is a strategic and tactical (executional) position combined into one key role; therefore, the ability to do the work as well as plan the work are critical to the success of this roleExperience managing multiple projects, stakeholders and deadline simultaneously. Excellent follow-through skills are a necessityA self-starter with the ability to formulate a clear point of view and exercise high judgementAbility to shape and drive strategy regionallyExcellent at creating and maintaining collaborative working relationships across all levels and disciplines, receptive to feedback and input from others and quick to apply changesA proven people-manager with strong leadership skills who understands and values not just the "what" required from team members but the importance of the cultural "how"Possesses outstanding oral and written communication skills. Thrives in a team environment and has a track record of developing effective and trusted relationships at all levels of a matrixed organizationStrong and confident leadership stylePrevious demonstrated linkage of regional communications efforts to an organization's broader campaign planBA/BS degree in marketing, communications or equivalent requiredEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.