Epson America, Inc.

Drive sales growth by building relationships and expanding market opportunities in education accounts. | 3-5 years relevant experience, undergraduate degree, education account management experience, strong communication skills, and ability to travel up to 50%. | Epson is a global technology leader dedicated to connecting people, things, and information through innovative imaging and projection solutions that help businesses and organizations work smarter. Recognized for delivering industry-leading technology and exceptional customer experiences, Epson continues to transform the way customers learn, create, and communicate. Epson is seeking for a Field Account Manager to join our Education Commercial Sales Team! In this role, you will drive sales growth by building strong relationships with education customers, increasing Epson's brand presence, and expanding market opportunities across the education sector. Through a consultative, solution-based sales approach, you will identify customer needs, develop new business opportunities, and deliver Epson's innovative solutions that support today's learning environments. This position will support the Southeast region for our Education Accounts. Candidates must reside in the Tampa or Orlando, Florida area. What You Will Be Doing: Builds Sales • Meets and exceeds sales and product objectives in territory by effectively utilizing all resources available • Collaborates with Sales Manager in development of sales plan • Establishes a strong Epson presence within account base at decision maker and management level • Develops contacts in target accounts through prospecting in designated territory • Follows-up on all leads provided by the company • Interacts with all appropriate internal and external customers to insure successful implementation of sales and marketing strategies with the customer • Identifies and understands the customer’s needs and provides solutions using Epson products, programs, and services • Leverages Epson channel partners whenever possible and minimize channel conflict • Demonstrates products to new and existing customers • Keeps abreast of product lines and industry trends and informs Epson management on developments and trends that may impact customers’ purchases and other business activities in the near and distant future • Participates in trade shows, sales meetings, training classes, and other lead generation activities • Resolves customer issues in a timely and thorough manner; escalates issues to manager as appropriate Effective Sales Administration • Develops and provides Sales Operations with monthly product forecasts • Adheres to all administrative policies and procedures • Maintains account database of contacts and activities • Submits all commission documentation monthly • Provides monthly pipeline sales forecasts to sales management • Operates within budgetary constraints • Submits weekly activity/call reports What you will bring: • 3-5 years of relevant experience • Completion of an undergraduate program or equivalent experience (B.A. or B.S.) • Account management experience in education • Excellent written and verbal communication • Ability to effectively work within a team environment to accomplish sales goals. • Ability to lift/carry loads of up to 20 pounds • Up to 50% in field travel required Employee Benefits In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits. • Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date • Generous paid time off, including sick time, vacation, and holidays • Income protection plans, including life insurance and short-term and long-term disability programs paid by the company • 401K plan with company matching • Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more! The starting annual base pay for this role is between $106,802 and $146,853. In addition to base salary, this position is eligible to participate in Epson's sales incentive compensation plan. Target total compensation is structured under a 65/35 pay mix, with approximately 65% of target compensation represented by base salary and 35% represented by target incentive compensation. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Provide pre- and post-sale technical support, product demonstrations, training, and technical expertise to internal and external clients for large copiers and printers. | 2-5 years of large printer/copier technical support experience, ability to lift 50 lbs, travel up to 50%, and experience with resellers and product training. | Technical Sales Support Field Representative, Large Copiers and Printers Epson, a global technology leader with a long history of innovative technology, award winning products and industry leading performance has an exciting opportunity for Technical Sales Support Specialist who can utilize their hardware and software technical skills to help customers use our products to the utmost capacity. This position will primarily focus on pre-sale technical support for Epson's line of business inkjet printers and copiers within the US and Canada. You will partner up with internal clients (Commercial Account Managers, Advance Product Support, and ourProduct Managers) and provide support and expertise to our external clients (Commercial End-Users, Resellers, and Distributors) to ensure that all of their requirements are met. This is a remote position and it is preferred the Technical Sales Support Specialist reside in Texas or Illinois near a major airport. Responsibilities: • Provides pre- and post- sale technical support to both Dealers and Commercial End-User Customers • Collaborates with CAM to prepare and deliver product demonstrations and training (includes participation intrade shows, dealer meetings and sales meetings) • Assists customers with product configuration, integration, system interface requirements, and installation • Provides technical expertise to Sales Region • Provides technical feedback to Product Management based on customer contact • Provides support for Customer Relationship Management (CRM) application • Collaborates with product management to develop and deliver training • Leverages industry knowledge and experience to identify competitive technical advantages and recommendappropriate solutions • Prepares and delivers strategic product demonstrations for existing and prospective customers • Understands and can explain complex concepts to technical and non-technical audiences • Develops original technical documentation for supported customers Requirements: • 2-5 years of large laser printer/copier technical support experience is highly preferred • Experience dealing with resellers and end-user customers • Experience with product demonstrations and training clients post and pre-sales • Ability to lift and carry devices up to 50 lbs • Up to 50% travel is required Employee Benefits In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you'll also enjoy a variety of attractive, industry-leading benefits. • Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date • Generous paid time off, including sick time, vacation, and holidays • Income protection plans, including life insurance and short-term and long-term disability programs paid by the company • 401K plan with company matching • Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more! The starting annual base pay for this role is between USD $82,825 and $113,896. Please note that this position's salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Epson America, Inc. is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws. #LI-Hybrid Technical Sales Support Field Representative, Large Copiers and Printers Epson, a global technology leader with a long history of innovative technology, award winning products and industry leading performance has an exciting opportunity for Technical Sales Support Specialist who can utilize their hardware and software technical skills to help customers use our products to the utmost capacity. This position will primarily focus on pre-sale technical support for Epson's line of business inkjet printers and copiers within the US and Canada. You will partner up with internal clients (Commercial Account Managers, Advance Product Support, and ourProduct Managers) and provide support and expertise to our external clients (Commercial End-Users, Resellers, and Distributors) to ensure that all of their requirements are met. This is a remote position and it is preferred the Technical Sales Support Specialist reside in Texas or Illinois near a major airport. Responsibilities: • Provides pre- and post- sale technical support to both Dealers and Commercial End-User Customers • Collaborates with CAM to prepare and deliver product demonstrations and training (includes participation intrade shows, dealer meetings and sales meetings) • Assists customers with product configuration, integration, system interface requirements, and installation • Provides technical expertise to Sales Region • Provides technical feedback to Product Management based on customer contact • Provides support for Customer Relationship Management (CRM) application • Collaborates with product management to develop and deliver training • Leverages industry knowledge and experience to identify competitive technical advantages and recommendappropriate solutions • Prepares and delivers strategic product demonstrations for existing and prospective customers • Understands and can explain complex concepts to technical and non-technical audiences • Develops original technical documentation for supported customers Requirements: • 2-5 years of large laser printer/copier technical support experience is highly preferred • Experience dealing with resellers and end-user customers • Experience with product demonstrations and training clients post and pre-sales • Ability to lift and carry devices up to 50 lbs • Up to 50% travel is required Employee Benefits In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you'll also enjoy a variety of attractive, industry-leading benefits. • Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date • Generous paid time off, including sick time, vacation, and holidays • Income protection plans, including life insurance and short-term and long-term disability programs paid by the company • 401K plan with company matching • Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more! The starting annual base pay for this role is between USD $82,825 and $113,896. Please note that this position's salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Epson America, Inc. is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws. #LI-Hybrid

Manage and expand relationships with channel partners and achieve partner recruitment objectives. | 8-12 years specialist experience, undergraduate degree, frequent travel up to 50%, and strong communication skills. | External Job Description Responsible for wining, maintaining, and expanding relationships with assigned channel partners as well as achieving partner recruitment objectives. The Business Development Manager represents the entire range of Epson commercial products to assigned partners, though may focus on a specific solution or product set if focused in a partner vertical market. Collaborates with/Key Customers include End users and other business partners. Minimum Experience Requirements D - Requires specialist experience at more advance level (8-12 yrs.) Education D - Completion of an undergraduate program or equivalent experience (B.A. or B.S.). Physical Requirements Climb - Not at all Balance - Not at all Kneel - Not at all Crawl - Not at all Reach - Not at all Stand - Occasionally Walk - Occasionally Push/Pull - Occasionally Handle Object - Occasionally Grasp - Not at all Use repetitive motions - Frequently Hear - Frequently Talk - Frequently Read - Frequently A - Close visual acuity is required to perform activities such as preparing and analyzing data, viewing a computer terminal, extensive ready, visual inspection of small parts and/or operation of machines (including inspection). Carry/lift loads of: Light (up to 20 pounds) Marked changes in the temperature - Not at all Excessive Noise - Not at all Exposure to dust, fumes, gases, radiation - Not at all Exposure to moving mechanical parts, electrical current, chemicals - Not at all Confined work area - Not at all Skills Language Travel All Travel - Up to 50% Employee Benefits In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits. • Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date • Generous paid time off, including sick time, vacation, and holidays • Income protection plans, including life insurance and short-term and long-term disability programs paid by the company • 401K plan with company matching • Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more! The starting annual base pay for this role is between USD $114,057 and $196,733. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.