EnrollHere

Drive growth by identifying new market opportunities, building partnerships, managing sales pipeline, and optimizing sales performance in the healthcare enrollment space. | 3+ years in SaaS, healthcare, or B2B sales/business development with proven pipeline building, CRM proficiency, and strong communication skills. | Enroll Here is on a mission to make healthcare enrollment simple, transparent, and accessible for everyone. We partner with organizations nationwide to deliver streamlined technology and exceptional customer experiences, ensuring members can access the coverage they need with confidence. Our fully remote team thrives on collaboration, innovation, and a shared commitment to improving the enrollment journey for all. The Business Development Manager plays a key role in driving growth by identifying and developing new market opportunities, building strategic partnerships, and supporting customer acquisition efforts. This role combines strategic planning, market analysis, and relationship building to expand Enroll Here’s footprint in existing and emerging markets. Responsibilities Market Expansion & Opportunity Development Identify, evaluate, and develop new market opportunities across the healthcare and insurance space. Conduct market and competitive analyses to inform go-to-market strategies. Develop and execute outreach campaigns to generate qualified leads and partnerships. Relationship Building & Partnership Growth Build and nurture relationships with potential clients, brokers, and strategic partners. Represent Enroll Here at conferences, industry events, and networking functions to expand market presence. Collaborate cross-functionally with marketing and operations teams to align messaging and optimize partner experience. Sales Enablement & Pipeline Management Manage and track the sales pipeline in CRM (e.g., Salesforce), ensuring data accuracy and forecasting integrity. Collaborate with marketing on content, collateral, and lead generation campaigns. Support the refinement of sales strategies and feedback loops between product and customer insights. Performance Optimization & Reporting Monitor lead conversion rates, partner engagement, and campaign ROI. Present findings and recommendations to leadership to inform business growth strategies. Continuously identify areas to improve process efficiency and sales performance. 3+ years of experience in SaaS, healthcare, or B2B sales/business development. Proven success building pipelines and closing partnerships or enterprise deals. Strong understanding of market analysis, lead generation, and customer acquisition. Exceptional communication, negotiation, and presentation skills. CRM proficiency (Salesforce, HubSpot, or equivalent). Self-starter comfortable working in a dynamic, fast-paced environment. We believe in taking care of our team, which is why we offer a comprehensive benefits package that supports your health, wellness, and future: Medical: 4 United Healthcare medical plans (including an HSA option) Dental: 3 dental plans (Aetna and MetLife) Vision: 2 Aetna vision plans Wellness & Mental Health: 5 additional Medical Plus benefits, including telehealth support and an annual Talkspace subscription Ancillary Coverage: 4 ancillary plans and supplemental life insurance Retirement: 401(k) with a 4% match (after a 90-day exclusionary period) PTO & Flexibility: Generous PTO and remote work support Growth: Learning stipends and opportunities for professional development

The Senior Affiliate Manager will build, manage, and optimize Enroll Here’s affiliate program across various verticals. This role focuses on driving revenue growth, ensuring compliance, and cultivating strategic partnerships. | Candidates should have a strong understanding of compliance regulations for healthcare and lead generation. Demonstrated success in building and scaling high-performing affiliate programs is essential. | EnrollHere is on a mission to make healthcare enrollment simple, transparent, and accessible for everyone. We partner with organizations nationwide to deliver streamlined technology and exceptional customer experiences, ensuring members can access the coverage they need with confidence. Our fully remote team thrives on collaboration, innovation, and a shared commitment to improving the enrollment journey for all. The Senior Affiliate Manager will be responsible for building, managing, and optimizing Enroll Here’s affiliate program in the Medicare, ACA, Final Expense, and emerging verticals. This role focuses on driving revenue growth, ensuring compliance, and cultivating strategic partnerships to expand our affiliate network. Responsibilities Affiliate Acquisition & Relationship Management Source, recruit, and negotiate with top-performing affiliates across Medicare, ACA, Final Expense, and emerging verticals. Build and maintain long-term, trust-based relationships with affiliate partners to drive sustainable growth. Onboard new affiliates, ensuring they understand offer requirements, compliance rules, and tracking/reporting tools. Serve as the primary liaison for affiliate partners, delivering exceptional service and rapid problem resolution. Cultivate relationships with strategic partners to expand into high-margin verticals. Performance Optimization & Revenue Growth Monitor call traffic and call flow to ensure campaign efficiency. Develop targeted campaigns and incentive programs to boost affiliate engagement and call volume. Troubleshoot performance issues quickly and collaborate with partners to improve traffic quality and conversions. Compliance & Traffic Quality Control Enforce strict compliance with marketing and healthcare advertising regulations (CMS, TCPA). Proactively audit call traffic sources to identify and address potential violations before they impact campaigns. Maintain detailed documentation of affiliate agreements, compliance checks, and enforcement actions. Implement proactive compliance programs to reduce risk exposure across all traffic channels. Event Representation & Networking Represent Enroll Here at major industry events, conferences, and networking functions. Strengthen relationships with existing partners and build new ones through strategic networking. Strong understanding of compliance regulations for healthcare and lead generation (CMS, TCPA, etc.). Demonstrated success in building and scaling high-performing affiliate programs. Analytical mindset with the ability to interpret performance data and take decisive action. Excellent negotiation, communication, and relationship-building skills, including domestic event representation. We believe in taking care of our team, which is why we offer a comprehensive benefits package that supports your health, wellness, and future: Medical: 4 United Healthcare medical plans (including an HSA option) Dental: 3 dental plans (Aetna and MetLife) Vision: 2 Aetna vision plans Wellness & Mental Health: 5 additional Medical Plus benefits, including telehealth support and an annual Talkspace subscription Ancillary Coverage: 4 ancillary plans and supplemental life insurance Retirement: 401(k) with a 4% match (after a 90-day exclusionary period) PTO & Flexibility: Generous PTO and remote work support Growth: Learning stipends and opportunities for professional development

Manage daily operational workflows, call routing, customer success support, compliance enforcement, and process improvements across teams to optimize marketplace operations. | 1–2 years experience in operations or customer success with call routing and compliance knowledge, strong attention to detail, and ability to manage workflows and dashboards. | EnrollHere is on a mission to make healthcare enrollment simple, transparent, and accessible for everyone. We partner with organizations nationwide to deliver streamlined technology and exceptional customer experiences, ensuring members can access the coverage they need with confidence. Our fully remote team thrives on collaboration, innovation, and a shared commitment to improving the enrollment journey for all. The Operations Manager will oversee daily workflows, call routing, and affiliate marketplace operations to ensure seamless execution, compliance, and performance optimization. This role works cross-functionally to maintain operational efficiency, support customer success, and improve processes across the organization. Responsibilities Operational Workflow & Call Flow Management Maintain and monitor daily operational workflows across departments. Assist in routing and queue marketplace management to ensure consistent, efficient call flows aligned with campaign requirements. Coordinate with internal teams and partners to adjust routing for performance and compliance. Proactively identify bottlenecks or inefficiencies in call flows. Recommend and implement process automation to improve efficiency and reduce manual work. Collaborate with tech/product teams to enhance dialer platform routing capabilities and performance reporting. Operational Support & Coordination Track daily tasks and manage cross-functional priorities. Maintain operational dashboards and performance reports. Ensure communication loops between teams to prevent operational gaps. Customer Support & Success Monitor escalations and ensure timely follow-up on client-facing issues. Support customer success teams with renewal tracking, onboarding follow-up, and resource distribution. Document and share customer feedback to inform process and product improvements. Marketplace Operations Monitor affiliate call traffic for quality, compliance, and performance. Address traffic issues with actionable feedback to partners. Maintain updated offers and configurations within the affiliate marketplace. Keep documentation and dashboards accurate and current. Onboarding & SOP Management Coordinate new client onboarding workflows and ensure resource distribution. Assist in creating, organizing, and enforcing Standard Operating Procedures (SOPs). Risk Management Develop contingency plans to maintain call flow continuity during outages, partner downtime, or compliance escalations. Compliance & Quality Control Help enforce compliance with CMS, TCPA, and other regulations. Maintain documentation of compliance checks, audits, and traffic quality reports. 1–2 years in operations, customer success, or technical support in SaaS, call center tech, or lead generation. Experience with call routing, queue management, and dialer operations. Strong attention to detail; ability to maintain dashboards, SOPs, and accurate documentation. Ability to manage day-to-day workflows across multiple teams and adjust routing quickly. Familiarity with KPI tracking and operational reporting tools (Excel, Google Sheets, BI dashboards, Elasticsearch/Kibana). Understanding of CMS, TCPA, and other relevant compliance frameworks. Excellent problem-solving and follow-up skills to address operational bottlenecks or quality issues. We believe in taking care of our team, which is why we offer a comprehensive benefits package that supports your health, wellness, and future: Medical: 4 United Healthcare medical plans (including an HSA option) Dental: 3 dental plans (Aetna and MetLife) Vision: 2 Aetna vision plans Wellness & Mental Health: 5 additional Medical Plus benefits, including telehealth support and an annual Talkspace subscription Ancillary Coverage: 4 ancillary plans and supplemental life insurance Retirement: 401(k) with a 4% match (after a 90-day exclusionary period) PTO & Flexibility: Generous PTO and remote work support Growth: Learning stipends and opportunities for professional development

Design, develop, and optimize scalable call routing telephony systems with integrations and real-time communications support. | 5+ years software engineering with 2+ years in real-time communications or telephony, proficiency in Go and Python, VoIP protocols, cloud infrastructure, and distributed systems. | EnrollHere is on a mission to make healthcare enrollment simple, transparent, and accessible for everyone. We partner with organizations nationwide to deliver streamlined technology and exceptional customer experiences, ensuring members can access the coverage they need with confidence. Our fully remote team thrives on collaboration, innovation, and a shared commitment to improving the enrollment journey for all. We are seeking a Senior Software Engineer to lead the design, development, and optimization of our call routing platform. You will play a critical role in building scalable, reliable, and intelligent telephony solutions that enable seamless customer experiences. The ideal candidate will have deep expertise in VoIP/CCaaS technologies, distributed systems, and cloud-based application development, along with a strong understanding of real-time communications and call routing logic. Responsibilities Product Development & Architecture Design and implement high-performance call routing algorithms and services. Architect scalable, fault-tolerant systems capable of handling large volumes of concurrent calls. Collaborate with product management to translate business requirements into technical solutions. Develop and maintain integrations with telephony providers, CRM systems, and third-party APIs. Implement automated testing strategies for telephony flows and routing logic. Monitor, troubleshoot, and optimize call quality, latency, and system uptime. Conduct performance benchmarking and capacity planning. Mentor junior engineers and contribute to code reviews. Work closely with DevOps and QA teams to ensure smooth deployments and operations. Participate in on-call rotations for production support as needed 5+ years of software engineering experience, with at least 2 years in real-time communications or telephony. Strong proficiency in programming languages such as Go and Python. Expertise in VoIP protocols (SIP, RTP, WebRTC) and telephony platforms (Twilio, Telnyx, Asterisk, etc.). Experience with cloud infrastructure (AWS, Azure, or GCP) and microservices architecture. Solid understanding of distributed systems, networking, and performance optimization. Strong problem-solving and debugging skills. We believe in taking care of our team, which is why we offer a comprehensive benefits package that supports your health, wellness, and future: Medical: 4 United Healthcare medical plans (including an HSA option) Dental: 3 dental plans (Aetna and MetLife) Vision: 2 Aetna vision plans Wellness & Mental Health: 5 additional Medical Plus benefits, including telehealth support and an annual Talkspace subscription Ancillary Coverage: 4 ancillary plans and supplemental life insurance Retirement: 401(k) with a 4% match (after a 90-day exclusionary period) PTO & Flexibility: Generous PTO and remote work support Growth: Learning stipends and opportunities for professional development