Engineer Up

Own the onboarding and training process for new customers, provide technical support and advice, and ensure customers have a seamless experience with the software platform. | 2+ years SaaS onboarding experience, strong communication and problem-solving skills, technical aptitude, customer engagement passion, and ability to work remotely with flexible hours. | About Us Engineer Up provides ServiceNow consulting and fullstack software engineering for companies that demand results. No fluff. Just hard work. Who You Are A senior-level implementation specialist with SaaS experience. Candidates with extensive experience in customer success, customer support and/or training expert experience will be considered for this role. Location: Remote (with potential travel as needed) Job Type: Full-Time / Consulting Project Length Long term. 12+ months. Job Description The Digital Deployment Team is a critical client-facing team that is one of the first personal connections our client's customers will have with their software platform. Ultimately, our client's mission is to ensure the customer has the knowledge and ability to have the most valuable experience they can with their innovative platform. As an Implementation Specialist and/or Digital Deployment Specialist, you'll provide insightful advice and friendly, hands-on technical support and training to onboard new customers. You will be charged with owning the onboarding and training process and delivering superior product and technical knowledge, as well as quick-on-your feet problem solving and team support to effectively make their software platform a seamless part of the office flow. Job Requirements: Strong level of comfort with technology Strong communication skills and demonstrated ability to communicate across multiple levels and audiences Demonstrated ability with problem solving Must take pride in getting our customers off to a great start with client's platform Ability to quickly understand the Customers business and how the software product and services can support them. Specifically, the ability to quickly diagnose process and flow watch-outs on the spot, explaining rationale for change and/or work-arounds with patience and compassion. You will need an aptitude for acquiring skills in patient process and flow, back office billing and reconciliation and an eagerness to learn and become an expert in everything specific to our client's software. Work closely with the client's Account Manager and PXM, who maintain overall accountability for the customer relationship. Ensure awareness of the account support & change plan and alignment with the field sales teams strategic goals for each account. Required Qualification 2+ years experience as onboarding specialist at SaaS technology company Competencies Work by client's core values, while following an agile methodology. Must have a passion for engaging and working with customers. Must be highly comfortable and confident with technology, with a deep desire to build and support relationships and expand the product use within a customer environment. Must be an excellent communicator - you have a way with words & can connect easily with others. You possess a strong ability to explain highly technical issues to non-technical audiences. Ability to maintain composure and customer focus while troubleshooting and solving technical issues. You have an insatiable thirst for knowledge and are comfortable working in ambiguity. You are proactive; a tenacious self-starter to the core. Must thrive in a fast paced and demanding environment. You recognize the need for constant improvement - always looking to do things better (both personally, as part of a team and for the company) and can showcase how you have made enhancements in previous situations - Curiosity is fundamental to discovery. Ability to adhere to a schedule of customer appointments. Flexibility with your schedule. Work hours will be based on business needs. Our Perks Remote (with potential travel as needed) Benefits include: Medical Vision Dental Unlimited PTO and more! This full-time Implementation/Digital Deployment Specialist position offers a competitive salary based on experinece along with comprehensive benefits ** Applicants in California and New York will not be considered for this position. *** We are unable to sponsor or take over sponsorship of an employment Visa at this time.

As a Senior Power Platform Engineer, you will design, develop, and implement solutions using Microsoft Power Apps, Power Automate, and Co-Pilot Studio. You will collaborate with cross-functional teams to deliver scalable, efficient, and user-friendly applications that meet business needs. | Candidates should have 5+ years of experience in developing solutions using Microsoft Power Platform, with a focus on Power Apps, Power Automate, and Co-Pilot Studio. A Bachelor's degree in Computer Science, Information Technology, or a related field is required, along with strong technical skills and problem-solving abilities. | Job Summary As a Senior Power Platform Engineer, you will design, develop, and implement solutions using Microsoft Power Apps, Power Automate, and Co-Pilot Studio. You will collaborate with cross-functional teams to deliver scalable, efficient, and user-friendly applications that meet business needs. Key Responsibilities Develop and Customize Power Apps: Design and build custom business applications using canvas and model-driven Power Apps to address complex business requirements. Create Power Automate Workflows: Develop automated workflows to streamline business processes, integrate with various data sources, and enhance operational efficiency. Leverage Co-Pilot Studio: Build and deploy AI-powered chatbots and virtual agents to enhance user experiences and automate customer interactions. Integration and Data Management: Integrate Power Platform solutions with Microsoft Dataverse, SharePoint, Teams, and other third-party systems. Solution Architecture: Collaborate with stakeholders to gather requirements, design solution architectures, and ensure alignment with business goals. Mentorship and Leadership: Guide junior developers, provide technical expertise, and contribute to best practices for Power Platform development. Performance Optimization: Monitor and optimize the performance of Power Platform solutions to ensure scalability and reliability. Documentation and Training: Create comprehensive documentation and provide training to end-users and team members. Required Qualifications Experience: 5+ years of experience in developing solutions using Microsoft Power Platform, with a focus on Power Apps (canvas and model-driven), Power Automate, and Co-Pilot Studio. Technical Skills: Expertise in building and customizing Power Apps with a strong understanding of user interface design and data modeling. Proficiency in creating complex workflows in Power Automate, including connectors, triggers, and actions. Hands-on experience with Co-Pilot Studio for developing AI-driven conversational agents. Strong knowledge of Microsoft Dataverse, SharePoint, and integration with Azure services. Familiarity with Power Platform governance, security, and best practices. Problem-Solving: Ability to analyze complex business problems and design effective technical solutions. Collaboration: Excellent communication skills and experience working in cross-functional teams. Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Preferred Microsoft Certifications We highly value candidates who hold the following Microsoft certifications, as they demonstrate expertise in the Power Platform ecosystem: Microsoft Certified: Power Platform Developer Associate – Validates skills in designing, developing, and implementing Power Apps, Power Automate, and related solutions. Microsoft Certified: Power Platform Functional Consultant Associate – Demonstrates proficiency in configuring Power Platform solutions to meet business requirements. Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert – Preferred for candidates with experience in architecting complex Power Platform solutions. Microsoft Certified: Power Automate RPA Developer Associate – A plus for candidates with advanced automation and robotic process automation expertise. Nice-to-Have Skills Experience with Azure DevOps for CI/CD pipelines in Power Platform development. Knowledge of Power BI for creating data visualizations and dashboards. Familiarity with Microsoft 365 ecosystem and integrations. Agile/Scrum methodology experience. Benefits Competitive salary Comprehensive health, dental, and vision insurance Flexible work-from-home and hybrid work options Professional development opportunities, including certification support Collaborative and innovative work environment.

The Power Platform Developer will design, develop, and implement solutions using Microsoft Power Apps, Power Automate, and Co-Pilot Studio. They will collaborate with cross-functional teams to deliver scalable and user-friendly applications that meet business needs. | Candidates should have 3+ years of experience in developing solutions using Microsoft Power Platform, particularly Power Apps and Power Automate. A Bachelor's degree in Computer Science or a related field is required, along with strong problem-solving and collaboration skills. | Job Summary As a Senior Power Platform Engineer, you will design, develop, and implement solutions using Microsoft Power Apps, Power Automate, and Co-Pilot Studio. You will collaborate with cross-functional teams to deliver scalable, efficient, and user-friendly applications that meet business needs. Key Responsibilities Develop and Customize Power Apps: Design and build custom business applications using canvas and model-driven Power Apps to address complex business requirements. Create Power Automate Workflows: Develop automated workflows to streamline business processes, integrate with various data sources, and enhance operational efficiency. Leverage Co-Pilot Studio: Build and deploy AI-powered chatbots and virtual agents to enhance user experiences and automate customer interactions. Integration and Data Management: Integrate Power Platform solutions with Microsoft Dataverse, SharePoint, Teams, and other third-party systems. Solution Architecture: Collaborate with stakeholders to gather requirements, design solution architectures, and ensure alignment with business goals. Performance Optimization: Monitor and optimize the performance of Power Platform solutions to ensure scalability and reliability. Documentation and Training: Create comprehensive documentation and provide training to end-users and team members. Required Qualifications Experience: 3+ years of experience in developing solutions using Microsoft Power Platform, with a focus on Power Apps (canvas and model-driven), Power Automate, and Co-Pilot Studio. Technical Skills: Expertise in building and customizing Power Apps with a strong understanding of user interface design and data modeling. Proficiency in creating complex workflows in Power Automate, including connectors, triggers, and actions. Hands-on experience with Co-Pilot Studio for developing AI-driven conversational agents. Strong knowledge of Microsoft Dataverse, SharePoint, and integration with Azure services. Familiarity with Power Platform governance, security, and best practices. Problem-Solving: Ability to analyze complex business problems and design effective technical solutions. Collaboration: Excellent communication skills and experience working in cross-functional teams. Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Preferred Microsoft Certifications We highly value candidates who hold the following Microsoft certifications, as they demonstrate expertise in the Power Platform ecosystem: Microsoft Certified: Power Platform Developer Associate – Validates skills in designing, developing, and implementing Power Apps, Power Automate, and related solutions. Microsoft Certified: Power Platform Functional Consultant Associate – Demonstrates proficiency in configuring Power Platform solutions to meet business requirements. Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert – Preferred for candidates with experience in architecting complex Power Platform solutions. Microsoft Certified: Power Automate RPA Developer Associate – A plus for candidates with advanced automation and robotic process automation expertise. Nice-to-Have Skills Experience with Azure DevOps for CI/CD pipelines in Power Platform development. Knowledge of Power BI for creating data visualizations and dashboards. Familiarity with Microsoft 365 ecosystem and integrations. Agile/Scrum methodology experience. Benefits Competitive salary Comprehensive health, dental, and vision insurance Flexible work-from-home and hybrid work options Professional development opportunities, including certification support Collaborative and innovative work environment.

As a Senior Power Platform Engineer, you will design, develop, and implement solutions using Microsoft Power Apps, Power Automate, and Co-Pilot Studio. You will collaborate with cross-functional teams to deliver scalable, efficient, and user-friendly applications that meet business needs. | Candidates should have 3-5+ years of experience in developing solutions using Microsoft Power Platform, focusing on Power Apps, Power Automate, and Co-Pilot Studio. A Bachelor's degree in Computer Science, Information Technology, or a related field is required, along with strong problem-solving and collaboration skills. | We are looking for Power Platform engineers to join our talent pool. We often have clients who need expert guidance on a fractional basis. Sometimes this may include hands-on development work, and other times it may include subject matter expertise. Job Summary As a Senior Power Platform Engineer, you will design, develop, and implement solutions using Microsoft Power Apps, Power Automate, and Co-Pilot Studio. You will collaborate with cross-functional teams to deliver scalable, efficient, and user-friendly applications that meet business needs. Key Responsibilities Develop and Customize Power Apps: Design and build custom business applications using canvas and model-driven Power Apps to address complex business requirements. Create Power Automate Workflows: Develop automated workflows to streamline business processes, integrate with various data sources, and enhance operational efficiency. Leverage Co-Pilot Studio: Build and deploy AI-powered chatbots and virtual agents to enhance user experiences and automate customer interactions. Integration and Data Management: Integrate Power Platform solutions with Microsoft Dataverse, SharePoint, Teams, and other third-party systems. Solution Architecture: Collaborate with stakeholders to gather requirements, design solution architectures, and ensure alignment with business goals. Performance Optimization: Monitor and optimize the performance of Power Platform solutions to ensure scalability and reliability. Documentation and Training: Create comprehensive documentation and provide training to end-users and team members. Required Qualifications Experience: 3-5+ years of experience in developing solutions using Microsoft Power Platform, with a focus on Power Apps (canvas and model-driven), Power Automate, and Co-Pilot Studio. Technical Skills: Expertise in building and customizing Power Apps with a strong understanding of user interface design and data modeling. Proficiency in creating complex workflows in Power Automate, including connectors, triggers, and actions. Hands-on experience with Co-Pilot Studio for developing AI-driven conversational agents. Strong knowledge of Microsoft Dataverse, SharePoint, and integration with Azure services. Familiarity with Power Platform governance, security, and best practices. Problem-Solving: Ability to analyze complex business problems and design effective technical solutions. Collaboration: Excellent communication skills and experience working in cross-functional teams. Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Preferred Microsoft Certifications We highly value candidates who hold the following Microsoft certifications, as they demonstrate expertise in the Power Platform ecosystem: Microsoft Certified: Power Platform Developer Associate – Validates skills in designing, developing, and implementing Power Apps, Power Automate, and related solutions. Microsoft Certified: Power Platform Functional Consultant Associate – Demonstrates proficiency in configuring Power Platform solutions to meet business requirements. Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert – Preferred for candidates with experience in architecting complex Power Platform solutions. Microsoft Certified: Power Automate RPA Developer Associate – A plus for candidates with advanced automation and robotic process automation expertise. Nice-to-Have Skills Experience with Azure DevOps for CI/CD pipelines in Power Platform development. Knowledge of Power BI for creating data visualizations and dashboards. Familiarity with Microsoft 365 ecosystem and integrations. Agile/Scrum methodology experience. Benefits Competitive salary Comprehensive health, dental, and vision insurance Flexible work-from-home and hybrid work options Professional development opportunities, including certification support Collaborative and innovative work environment.