2 open positions available
Oversee supervision, audit, and control programs ensuring compliance and risk mitigation, while leading strategic initiatives and collaborating with regulators. | Requires 10+ years in securities or compliance, FINRA Series 7 & 24, and broad experience in securities products and regulatory requirements. | Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Passionate About People, Data, and Compliance? Lead Our Next Era of Supervision Innovation This role will lead Empower Personal Wealth's Supervision, Audit, Quality Assurance, Control, and Incident Management functions. This role ensures compliance with all regulatory requirements (SEC, FINRA, IRS, DOL) while strengthening Empower's risk and control environment. This is a critical role, where you will set strategic direction, oversee key programs, and partner with senior leadership to maintain the highest operational and ethical standards. The ideal candidate has a strong background in the industry and in a Supervision role, with an eye towards transforming Supervision through Data, AI, and Purposeful Leadership. What You Will Do • Oversee all supervision, audit, and control programs across Empower Personal Wealth • Ensure operational and financial controls meet compliance standards and mitigate risk • Serve as the company's audit, control, and risk subject matter expert, advising leadership and regulatory agencies • Lead annual SOC1 certification, control reviews, and incident management processes • Acts as company Control/Risk/Audit SME and leads cross enterprise initiatives i.e. system user access reviews, organizational control changes and internal and external audit initiatives, providing expertise on risk management, audit and controls • Partner with internal and external auditors to define scope, address findings, and implement improvements • Drive efficiency and process enhancements through technology, data, and best practices • Communicate and enforce all EPW policies, and assist with investigations and disciplinary determinations of all violations of policy • Collaborate with Compliance Department and key stakeholders to monitor regulatory changes; product needs market demands to effectively evolve compliance and supervision programs What You Will Bring • FINRA Series 7 & 24 required • 10+ years of relevant securities experience, preferably in compliance or supervision • Deep understanding and broad experience in the field; regulatory requirements including the business impacts • An understanding of DC plans, IRA, taxable accounts, insurance products, brokerage offerings, advisory services and all other securities products • Sound judgment to balance a variety of factors (cost, risk, short-term versus long-term impact) to achieve an optimal outcome in compliance with applicable laws, regulations and rules • Experience and demonstrated knowledge of multiple related subject areas including but not limited toSOC1, ICOFR. etc. • Experience and proven ability to lead and influence others • Bachelor's degree required What Will Set You Apart • Ability to resolve complex problems and lead development of creative and advanced solutions • Demonstrates initiative, critical thinking and judgment on addressing and resolving highly complex processes, recommending and implementing alternative courses of action if needed • Intellectual curiosity required to ask the right questions and drive out inconsistencies • **Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** #pjpw What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. • Medical, dental, vision and life insurance • Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time - 16 hours per calendar year • Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $171,900.00 - $249,225.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. • **For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 01-01-2026 Want the latest money news and views shaping how we live, work and play? 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Support advisory practices by managing client requests, coordinating with advisory teams, and delivering exceptional client service. | Bachelor's degree or equivalent, 2+ years financial services or client experience, Series 65 registration, FINRA fingerprinting, and proficiency with Microsoft and Salesforce systems. | Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. The ideal candidate for this role will be in the Northeast US region; with excitement and ability travel as needed to meet in person with clients (quarterly). The Client Experience Specialist is responsible for directly supporting four advisory practices, in close collaboration with advisory team members to deliver a meaningfully differentiated client experience. You will act as a liaison between Empower and clients to deliver exceptional service and maintain strong client relationships while acting on clients' requests and operational needs. This role is ideal for candidates who are passionate about the client experience and interested in having direct exposure to our highest value advisory clients, working with the team that supports their experience, and is interested in gaining the expertise to pursue additional career development opportunities in wealth management. What You Will Do • Provide a best-in-class client experience through proactive and reactive client engagements, campaign outreach, and streamlining client request processing. • Collaborate with your experienced advisory team to grow and maintain strong long-term relationships with highly valued clients. • Proactively identify financial planning opportunities, gather necessary documentation for analysis, and coordinate delivery calls with advisory team. • Prepare key client and welcome call summary documentation for advisory team meetings and introductions. • Partner with advisory and specialist teams to identify share of wallet increase opportunities and coordinate with the appropriate party. • Provide quality assurance of service requests to ensure timely and accurate execution. • Coordinate between client, advisory team, and trading to gather cost basis, submit for implementation analysis, and initiate portfolio implementation and custom requests. • Facilitate client appreciation efforts. What You Will Bring • Bachelor Degree in Business or related discipline or equivalent experience • 2+ years related work experience in financial services and/or customer experience • Series 65 FINRA registration required within corporate-established timeline • FINRA Fingerprinting, required • Experience working in client services roles • Excellent verbal and written communication skills; detail oriented; able to manage many time-sensitive tasks simultaneously; pro-active self-starter, strong organizational skills and presentation skills. • Always composed, professional, and skilled at establishing trust and building long-term client relationships. • Proven ability to navigate multiple client needs and arrive quickly at best outcomes. • Proficient in or ability to quickly learn: Microsoft Word, Excel, Outlook, PowerPoint, Salesforce, NetX360, and other proprietary and recordkeeping systems What Will Set You Apart • Experience in brokerage trading and trade approval, preferred • Motivated self-starter with track record of service excellence, preferred • Strong interpersonal skills, team-oriented, and collaborative, preferred • Desire to attain, or have already attained preferred qualifications: CFP, CRPC, etc., preferred • Salesforce nimbus (D2C) experience is highly preferred • **Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. • Medical, dental, vision and life insurance • Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time - 16 hours per calendar year • Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $59,700.00 - $82,050.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. • **For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 10-08-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency.
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