Emory Healthcare

Manage complex internal and external communications to support healthcare strategy and executive leadership. | Bachelor's degree plus six years of experience in writing, editing, and public relations. | Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more Work Location: Warner Robins, Ga (Minimum of 4-days onsite) *This role will lead communications in both Warner Robins, Ga and Perry, Ga. Description This role is based in Warner Robins, Ga The Senior Communications Manager oversees and manages complex communications initiatives that impact the strategy of Emory Healthcare. Works closely with executive leadership to create detailed messaging for staff and physicians This individual manages communications related to employee and physician engagement, nursing initiatives, human resources and facilities/building matter. In addition to internal communications, this person will partner with Media Relations for external communications The ideal candidate is highly strategic with the ability to adapt content for both internal and external audiences The Senior Communications Manager needs to identify what should be shared with employees or media, then be able to work collaboratively with executives, Communications, Marketing and Media Relations MINIMUM QUALIFICATIONS: Bachelor's degree in Communications, Public Relations, English, Marketing or other related field Six years of experience writing, editing and public relations/media knowledge with excellent communication and organizational skills The above statements are intended to describe the work being performed by people assigned to this job They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the personnel so classified This is an equal employment opportunity, and Emory is an affirmative action employer Emory does not discriminate in employment on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability or veteran/Reserve/National Guard status Additional Details Additional Responsibilities: Plan, coordinate, pitch and manage comprehensive local, regional and national media coverage and media relations activities for the hospitals, clinics and service lines Cultivate strong working relationships with local, regional and national news media to promote positive storytelling and messaging to targeted audiences Write, edit and distribute press releases, pitches, media advisories and other content for media Maintain familiarity with various media outlets locally, regionally and nationally to keep abreast of trends and market data Provide media training to physicians, staff and leaders to instill confidence in on-camera presence for interviews and other speaking engagements Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Lead a team supporting enterprise server environments with VMware, Azure, patching, and Active Directory. | Bachelor's degree and 7+ years experience in complex system design with leadership and cloud/on-prem expertise required. | Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more Ideally seeking an Atlanta based candidate accessible to our Atlanta based office, but may consider remote options in the following locations: applicants residing in or able to relocate to the following states are eligible for hire: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin Description The Manager of Infrastructure (Server Run Team) is responsible for leading a team of technical engineers in supporting a large enterprise environment. This role involves developing and implementing short- and long-term goals to meet organizational objectives, recruiting and retaining staff, establishing and enforcing policies and procedures, and monitoring the performance of server systems to ensure they are secure, highly available, and performant. The Manager collaborates with IT leadership and cross-functional teams to drive infrastructure initiatives that support business growth and operational efficiency. The Infrastructure Manager for the Run team oversees daily operations and support for core systems, including VMware, Azure, and on-prem infrastructure. This role leads Tier 2 support, manages break/fix activities, and ensures stability, performance, and incident response across the server environment. This team handles additional run support areas including OS support, server patching, Active Directory. Ideally seeking an Atlanta based candidate accessible to our Atlanta based office, but may consider remote options in the following locations: applicants residing in or able to relocate to the following states are eligible for hire: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin RESPONSIBILITIES: Team Leadership & Development: Manage and mentor a team of technical engineers, fostering a culture of collaboration and professional growth Recruit, retain, and develop staff to maintain a high-performing infrastructure team Establish performance expectations and conduct regular evaluations to ensure continuous improvement Infrastructure Planning & Implementation: Develop and implement short and long-term infrastructure goals aligned with organizational objectives Lead infrastructure projects and initiatives to enhance system capabilities and operational efficiency Ensure high availability, security, and scalability of enterprise infrastructure systems Policies, Procedures, & Performance Monitoring: Establish and enforce policies, procedures, and key performance indicators (KPIs) for infrastructure operations Monitor the operations and performance of server systems to ensure optimal performance and security Implement best practices to maintain a highly reliable, mission-critical, geographically dispersed production environment Technical Issue Resolution & Support: Coordinate and resolve technical issues promptly to minimize downtime and service disruptions Collaborate with internal teams and external vendors to troubleshoot and implement solutions effectively Provide strategic input on technology investments and enhancements Collaboration & Strategic Initiatives: Work closely with IT leadership to align infrastructure strategies with business needs Drive continuous improvement initiatives to enhance infrastructure reliability and efficiency Ensure compliance with regulatory requirements and industry standards MINIMUM QUALIFICATIONS: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant experience in lieu of can be accepted. Experience: Seven years of experience, including designing and implementing highly complex systems on multiple platforms Technical Expertise: Experience managing a highly reliable, mission-critical, geographically dispersed production environment Strong understanding of enterprise infrastructure, networking, and security best practices Knowledge of cloud-based and on-premises infrastructure solutions Experience with automation, configuration management, and system monitoring tools Skills: Excellent leadership, communication, and problem-solving abilities Ability to work independently and collaboratively in a dynamic environment Strong analytical and decision-making skills Preferred Qualifications: Master's degree in a relevant field Experience with ITIL frameworks and service management best practices Relevant certifications such as PMP, AWS Certified Solutions Architect, or Microsoft Certified: Azure Administrator Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Manage strategic plans, budgets, and operational logistics for a research center including tracking metrics and coordinating recruitment. | Bachelor's degree and five years of business administration or research experience with supervisory and program/project management skills required. | Overview Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description JOB DESCRIPTION: The selected candidate will join an existing dynamic team of research and administrative leaders working together towards fulfilling our mission of transforming child health through high-impact research. General areas of responsibility and engagement for team members include: Partnering with Research Center faculty Directors to manage strategic plans for center vision, scope, and growth The portfolio of work for this job posting includes program management for the Children’s Center for Childhood Infections and Vaccines. Meet regularly with Center leader to ensure the Center’s research activities are aligned with Center goals and Emory and Children’s strategic initiatives Manage the planning, logistics, and implementation of Center visitors/seminars and other related events on a weekly, monthly, or annual schedule Monitor Center budget expenditures Manage pilot grant processes and track pilot progress once awarded Track Center metrics including publications, funding, other research activities, and pilot return on investment Partner with the Center Director to prepare the Center’s annual progress report, including preparing the presentation of report findings for the Pediatric Institute’s Research Advisory Council. Manage content and updates for Center webpages (pedsresearch.org) including Center membership/profiles and related research team and lab pages Write and edit Center communications including the creation and distribution of newsletters, social media content, reports, and other written material, as needed Manage special groups within the Center, e.g., research in progress, monthly research investigator meetings, special operations steering committees Coordinate recruitment activities for research faculty related to Centers following standardized operating procedures Member/contributor to Research Operations Team: Participate in weekly Research Operations team meetings Utilize the team’s standard operating procedures (SOPs), and contribute to the regular revision and creation of new SOPs as needed Participate in and contribute to group events, including conferences and symposia May partner with Emory and Children’s foundations on philanthropic efforts related to Center’s mission May provide project management and operational oversight for pediatric cores Additional information and areas of contribution The selected candidate may also contribute to other research activities. Possible tasks include: Ordering supplies and managing inventory Coordinating and managing financial data Providing administrative support on an as needed basis MINIMUM QUALIFICATIONS: A bachelor's degree in business or related field. Five years of professional experience in a related field such as business administration, research, or information systems management. Requires previous supervisory and program/project management experience. Preferred Qualifications: Previous research exposure or experience is highly prioritized Exceptional organizational and written / oral communication skills as well as high enthusiasm to promote the child health research efforts of faculty and trainees are desired. NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD). Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.

Provide enterprise-level leadership and oversight for hospital billing operations, manage senior teams, drive KPI accountability, oversee denials management, and ensure regulatory compliance. | Minimum 10 years experience with at least 5 years in management, bachelor's degree or equivalent experience, expert knowledge of hospital billing and payer policies, and strong leadership skills. | Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: • Comprehensive health benefits that start day 1 • Student Loan Repayment Assistance & Reimbursement Programs • Family-focused benefits • Wellness incentives • Ongoing mentorship, development, and leadership programs • And more Work Location: Atlanta, GA • Provides enterprise-level leadership and oversight for all Hospital Billing (HB) operations, including billing, accounts receivable (AR) follow-up, denials management, and payer relationship management • Develops strategic direction, staffing models, and budgets to ensure compliance with payer regulations and organizational policies • Leads Senior Managers and Managers across HB functions, drives accountability for enterprise KPIs, and partners with clinical, financial, and administrative leaders to strengthen denial prevention, optimize reimbursement, and accelerate collections • Serves as the subject matter expert for hospital billing strategy, payer policy interpretation, and revenue cycle best practices • Strategic Leadership & Oversight of HB Revenue Cycle: • Provides enterprise-level direction for hospital billing, AR follow-up, and denials management • Establishes vision, goals, and performance standards aligned with organizational strategy • Performance Management & KPI Accountability: • Monitors and drives achievement of key performance indicators, including AR days, denial rates, cash collections, and payer resolution timelines • Ensures consistent reporting and data-driven decision-making • Team Leadership & Development: • Leads Senior Managers, Managers, and Supervisors across HB operations • Ensures effective staffing, professional development, and succession planning to build high-performing teams • Denials Management & Prevention Strategy: • Oversees enterprise denial prevention initiatives and ensures effective root cause analysis, payer escalation, and resolution strategies • Partners with clinical and administrative leaders to mitigate future denials • Payer Relationship Management: • Serves as executive-level point of contact for Hospital Billing with payer organizations • Builds relationships to resolve systemic issues, interpret contract requirements, and negotiate resolution strategies • Cross-Functional Collaboration: • Partners with Revenue Cycle, Finance, Clinical, and Managed Care leaders to align billing operations with broader organizational goals • Supports enterprise initiatives impacting patient access, coding, and collections • Regulatory Compliance & Process Improvement: • Ensures adherence to federal/state billing regulations and payer policies • Drives continuous improvement in workflows, technology adoption, and compliance practices • Additional Duties as Assigned • Travel: Less than 10% of the time may be required • Work Type: Remote employee MINIMUM REQUIRED QUALIFICATIONS: • Education - Bachelor's degree in Healthcare Administration, Business, or related field or experience in lieu of degree • Experience - 10 years minimum experience with at least 5 years in a management position Preferred Qualifications: • Master's Degree in Healthcare Administration, Business, or related field • Experience - 12 years minimum experience with at least 7 years in a management position Knowledge, skills, and abilities (required): • Expert knowledge of hospital billing regulations, payer rules, and AR/denials workflows • Demonstrated success leading enterprise initiatives in a complex healthcare environment • Executive-level communication and leadership skills • Strong financial and operational analysis skills, with ability to interpret revenue cycle KPIs and trends • Advanced proficiency in reporting and analytics tools JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.