Embrace

Design and maintain a modular Swift SDK for Apple platforms focusing on performance monitoring and telemetry. | Strong proficiency in Swift with modern concurrency and experience building SDKs or developer libraries. | About the Role We are looking for a Senior iOS SDK Engineer to join our Mobile Observability team, responsible for designing, building, and maintaining our open-source Swift SDK across Apple platforms (iOS, tvOS, watchOS, and macOS). This is a hands-on, SDK-first role focused on building high-performance instrumentation libraries embedded in customer applications. It is ideal for someone who enjoys working close to the platform, solving difficult edge cases, and designing APIs that other developers rely on. You’ll work on performance monitoring, telemetry capture, hang detection and crash reporting, all designed for minimal overhead and maximum reliability. You’ll collaborate across platform teams and contribute to evolving observability standards such as OpenTelemetry. What You’ll Do Design, build, and maintain a modular Swift SDK used by developers across Apple platforms Work on crash reporting, hang detection, performance monitoring, and telemetry instrumentation Build reliable mechanisms for offline storage, batching, retries, and data delivery under mobile runtime constraints Contribute to SDK architecture, API ergonomics, and backward compatibility Design and evolve APIs with a focus on stability, clarity, and long-term compatibility Debug complex issues across devices, OS versions, and app environments, including threading, memory, and lifecycle challenges Develop and maintain capture services for networking, user interactions, and system events, leveraging frameworks such as MetricKit Optimize startup performance, binary size footprint, memory usage, and thread safety Coordinate with cross-platform SDK teams (React Native, Flutter, Unity) to ensure native SDK changes do not introduce downstream breaking issues Collaborate on OpenTelemetry alignment and upstream contributions Partner with Product and Customer Success to incorporate developer feedback Basic Qualifications Strong proficiency in Swift, including async/await, structured concurrency, and protocol-oriented design Experience building or maintaining SDKs, frameworks, or developer-facing libraries Deep understanding of Apple platform runtime constraints: memory, threading, lifecycle, startup performance Experience debugging issues in production mobile environments Familiarity with API design, versioning, and SDK evolution Understanding of binary compatibility and ABI stability Strong advocate for testing, reliability, and code quality Excellent verbal and written communication skills Experience using Git and modern CI/CD workflows Openness to AI-augmented engineering workflows Preferred Qualifications Experience with Objective-C interoperability, runtime behavior, or method swizzling Experience with Swift macros or Swift Syntax Familiarity with OpenTelemetry or observability concepts (traces, spans, logs) Experience supporting multiple Apple platforms from a shared codebase Familiarity with system-level frameworks such as MetricKit or MXDiagnostic Experience working in a multi-SDK ecosystem where platform changes affect cross-platform consumers Contributions to open-source projects Experience supporting external developers / SDK users Additional Expectations Interview & Collaboration Our interview process includes live, synchronous conversations. Final stages may include an in-person meeting with a team member (travel may be required). Engineering Workflow Evolution We work in an environment where AI-assisted tools are increasingly part of engineering workflows. We value pragmatic, thoughtful use of these tools and expect candidates to be comfortable discussing their experience and perspective. Role Focus This role emphasizes SDK / framework / platform engineering, not application UI development. Work Culture & Travel We are a remote-first company. This role is open to candidates located anywhere in the U.S. or Canada. We believe in regular in-person connection and expect travel for team off-sites and collaboration to be approximately once per quarter. The cash compensation for this role is in the $130k-170k range. In addition to base comp for this role, we offer equity in the form of options, a variety of benefits, and the opportunity to grow in an exciting and collaborative environment. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Why Join Embrace? As the only user-focused observability solution built on OpenTelemetry, Embrace delivers crucial insights across both DevOps, web and mobile teams to illuminate real customer impact – not just server impact – to deliver the best app experiences. Customers like The New York Times, Marriott, Masterclass, Home Depot, and Cameo love Embrace’s observability platform because it makes extremely complicated and voluminous data actionable. Our cultural values highlight how we seek to improve as individuals, team members, and a company each and every day.

Lead product roadmap and execution for ERP software, aligning stakeholders and delivering features to improve manufacturing efficiency. | Requires 5-7 years product marketing experience in SaaS with strong communication and competitive analysis skills, which the candidate does not demonstrate. | About the Role We're looking for a highly driven Head of Product Marketing who wants to build, not maintain. This role sits at the center of product, sales, and marketing at Embrace, with ownership across our Web and Mobile RUM products. At Embrace, we're the only user-focused observability solution built on OpenTelemetry, providing frontend teams with the insights they need to understand real customer impact across 100M+ devices and growing. What You’ll Do Own product marketing for our Web and Mobile RUM products, from positioning through launch and ongoing adoption Build and evolve go-to-market strategies for new products, features, and integrations in partnership with Product and Engineering Lead end-to-end product launches, including messaging, enablement, campaigns, and post-launch performance tracking Create sales enablement assets that help reps win, including pitch decks, battlecards, demos, competitive talk tracks, and pricing narratives Partner closely with EPD to translate technical capabilities into clear customer value and market differentiation Stay ahead of the competitive landscape across observability, RUM, performance monitoring, and adjacent platforms Develop customer-facing narratives through case studies, proof points, and customer marketing programs that support expansion and retention Be the voice of the customer by running market research, customer interviews, win-loss analysis, and persona development Craft clear, benefits-driven messaging that is technically credible and resonates with both technical and business buyers Our Ideal Candidate will have: 5–7 years of product marketing experience in SaaS, preferably within observability, developer tooling, or infrastructure platforms Excellent communication skills and comfortability writing and speaking with people to help them solve their issues Proven track record of building sales enablement that materially improves deal outcomes Strong competitive instincts and experience positioning against well-known vendors Ability to balance strategy and execution in a fast-paced, evolving environment Data-informed decision maker who uses customer and pipeline insights to guide priorities High ownership, low ego, and a genuine interest in helping teammates and customers succeed Willingness to travel for both customer-facing activities (technical workshops, integration support, relationship building) and quarterly internal team collaboration gatherings The cash compensation for this role is in the $160K-$180K range. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity and other benefits as detailed on our careers page. Why Join Embrace? As the only user-focused observability solution built on OpenTelemetry, Embrace delivers crucial insights across both DevOps, web and mobile teams to illuminate real customer impact – not just server impact – to deliver the best app experiences. Customers like The New York Times, Marriott, Masterclass, Home Depot, and Cameo love Embrace’s observability platform because it makes extremely complicated and voluminous data actionable. Our cultural values highlight how we seek to improve as individuals, team members, and a company each and every day.