ELYON International

Perform routine clerical duties including data entry, mail processing, and file management for a government licensing unit. | High school diploma or GED, 1-2 years of clerical or administrative experience, on-site work. | WHO WE ARE: ELYON provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New Technology start-ups. ELYON advocates for policies that can improve government services and maintain our government's competitive advantage, by bringing more technology into government programs. ELYON advocates on behalf of our nation's innovative, new technology and small businesses looking to work with the U.S. government. We do this by aligning the voice of our small business members with advocacy for change in federal policy that will make the government market more accessible to small businesses and the commercial technology ecosystem. The Channel's founding Technical Board Members include former government leaders and IT executives passionate about bringing best-of-breed technology to the government. We are seeking skilled and experienced Office Assitant 2 to join our team! Successful ELYON employees possess the following traits: An ability to get things done: You are persistent, resourceful, results-oriented, and action oriented. You constantly plan ahead and foresee issues before they occur. Analytical: In order to improve your comprehension of the market and the demands and problems of your clients, you have good analytical abilities and are at ease reading quantitative data. Creative mind-set: You are able to solve problems creatively and swiftly adjust. You possess a thorough understanding of product management principles and the ability to apply them when analysing data and making recommendations. Emotional Intelligence: You have a strong sense of self and excellent perception of how important relationships function. You are upbeat, sympathetic, adaptable, and inquisitive. Your genuineness, warmth, and competence help you win the respect of your co-workers. Trustworthy: You have a strong sense of morality, principles, and purpose. You are trustworthy because of how you conduct yourself. You are a living example of the company's values. Office Assistant 2 The Role This position is in support of the Washington Gambling Commission’s Licensing and Electronic Gaming Unit. The Office Assistant performs a variety of routine clerical duties such as processing documents and records, extracting and compiling records or data, responding to routine inquiries concerning office/departmental services and procedures, maintaining, and monitoring established record keeping, filing and database systems, and producing forms, letters, record entries, and other material. May perform data retrieval and modification and enter data on numerical or alphabetical data entry equipment. Responsibilities • Retrieve, date stamp, and reconcile mail items, sorting out items that involved payments vs general mail (no money handling involved, paid items are stamped with validation numbers). • Process outgoing mail • Data entry of applications into our database • Scan paper applications and attachments into ILINX and Laser Fisch • Archive files • Prepare commercial files for scanningMonitor licensing video tablet when someone rings the connected bell in the lobby (applicants or general public) Education • High school graduation or GED equivalency. • One to two years of general clerical or administrative experience required.Education usually can substitute year for year for experience. Reminder this role is onsite, M-F, except State holidays. The agency is located at 4565 7th Ave, Lacey, WA 98503. Only shortlisted candidates are going to be contacted Benefits: Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance. ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Perform QA reviews, analyze results, lead operational improvements, maintain documentation, and assist with audits. | 2-4 years experience in quality assurance or related fields, intermediate knowledge of QA/auditing, basic process analysis, and preferably professional certification. | Summary: The Quality Analyst performs Quality Assurance reviews of moderately complex departmental processes and transactions to provide departmental management with feedback regarding adherence to quality standards and operational improvement opportunities. Job Responsibilities: • Creates and maintains Quality procedural documentation and repositories. • Analyze the results of QA review and provides the Senior Analyst/manager with feedback on root causes, trends, and operational improvement opportunities. • Participate and lead small to medium scope operational improvement initiatives. • Builds a network of contacts inside and outside the company to identify and share best practices with the Quality Team. • Execute QA testing strategies that elicit data for use by management in the continuous improvement of departmental processes • Analyze root cause, impacts and trends of errors identified in QA review and provide results to manager/Senior Analyst • Identify opportunities for operational improvements and make recommendations to the manager/Senior Analyst. Lead small scope projects to implement improvements in efficiency or effectiveness • Assist internal & external auditors with various audit testing • Build a network of internal and external contacts Skills/Qualifications: • Intermediate knowledge of quality assurance or auditing standards and techniques; basic knowledge of control frameworks and risk analysis models. • Basic knowledge of process analysis, particularly in identification of opportunities to streamline and improve customer service. • Intermediate to advanced data analysis skills in either MS Access or MS Excel. • Professional certification preferred: CIA, CPA, ASQ or LEAN/Six Sigma Education/Experience: • Experience in accounting, quality assurance, auditing, disability benefits administration, or an equivalent combination of education and/or relevant experience. Specific experience will depend on the department’s need • Education: Bachelors degree in Business, Accounting, Finance or related field • 2-4 Years' Experience Benefits: Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance. ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.