Elsevier

Own and execute product marketing strategy to drive demand and commercial outcomes aligned with portfolio goals. | 8+ years integrated marketing experience with healthcare or hospital marketing background preferred, bachelor's degree required, MBA or clinical credentials a plus. | Senior Marketing Manager About our Team Clinical Solutions is a technology & information solutions business focused on helping doctors, nurses, and other health care professionals. Our product portfolio spans market-leading solutions in Clinical Reference, Advanced Clinical Decision Support, Nursing, Patient Engagement and Precision Medicine. Our products aim to optimize care delivery, patient experience, and financial outcomes. About the Role This role has strategic ownership of product marketing and market execution for Mytonomy, Patient Education and Care Planning within the North American healthcare provider nursing market. The Senior Marketing Manager will shape and deliver marketing strategy that builds brand awareness, generates demand, supports customer engagement and contributes to commercial outcomes. While accountable for these specific solutions, the role works closely with the Director of Marketing, Nursing, NOAM to align with the broader Nursing marketing strategy and support connections across other Nursing products and relevant enterprise offerings. Operating as a senior individual contributor, the role is expected to anticipate needs, frame problems and opportunities before solutions are discussed, and bring clear, data-grounded recommendations. The Senior Marketing Manager will serve as a strategic thought partner to leadership and cross-functional stakeholders, using customer, market, competitive and performance insight to influence priorities and decisions. Responsibilities · Owning and helping shape the NOAM (North America) product marketing strategy for Mytonomy, Patient Education and Care Planning, in alignment with the broader Nursing portfolio direction established by the Director of Marketing, Nursing, NOAM, connecting plans and investments explicitly to defined business and commercial outcomes. · Partnering closely with the Director of Marketing, Nursing, NOAM to align product-level plans, priorities and execution with the broader NOAM Nursing marketing strategy, and to identify opportunities to connect Mytonomy, Patient Education and Care Planning with other Nursing products and relevant enterprise offerings. · Leading and executing marketing programs for their products against defined targets, including new customer acquisition, lead generation, revenue and migration, while bringing forward recommendations and influencing priorities, not only timelines. · Framing market problems and opportunities using customer insight, market conditions, competitive intelligence, sales feedback and performance data before recommending solutions or investment choices. · Planning and executing integrated digital and in-person activities, including email, marketing automation, webinars, paid advertising, social media, content marketing and conferences, tailored to priority buyer and user personas and coordinated with broader Nursing marketing priorities where appropriate. · Driving thought leadership and digital content strategies across SEO-optimized content, webinars, social media and content syndication, positioning the solutions in relation to nursing workflow, patient education and care planning needs. · Partnering with the Director of Marketing, Nursing, NOAM to identify opportunities to connect Mytonomy, Patient Education and Care Planning with other Nursing products, the broader physician portfolio and relevant enterprise offerings, ensuring a coordinated and consistent approach to the healthcare provider market. · Supporting relationships with key organizations, business partners and content development partners, building trust and identifying opportunities to strengthen market impact. · Developing and executing event and trade show strategies for priority persona groups, showcasing Mytonomy, Patient Education and Care Planning. · Developing digital and physical collateral, landing pages, campaign creative and sales enablement materials in partnership with the center of excellence. · Developing targeted, value-based messaging grounded in a deep understanding of the clinical nursing environment, customer needs, buying processes and target personas. · Managing the marketing budget and related priorities and investments, making clear recommendations and adjusting direction when evidence indicates a stronger path to results. · Gathering market intelligence, client feedback and competitive insight to inform the positioning and prioritization of Mytonomy, Patient Education and Care Planning, and share relevant insights with the Director of Marketing, Nursing, NOAM to support broader portfolio planning and decision-making. · Contributing customer and sales insight to the product requirements process and constructively challenge assumptions where market evidence indicates a different need or opportunity. · Defining meaningful success measures before work begins, including engagement, pipeline contribution, conversion and other agreed business outcomes. Regularly assess whether programs are delivering the intended result and course-correct, change or recommend stopping activity where needed. · Providing the Director of Marketing, Nursing, NOAM with clear and regular reporting on program performance, market response, customer and sales insight, business impact, risks, opportunities and recommended actions, enabling portfolio-level visibility, coordination and decision-making. · Connecting insights and performance across initiatives, optimizing for portfolio and business impact rather than evaluating campaigns in isolation. · Collaborating across Elsevier marketing groups and stakeholders to maintain brand standards and a consistent client experience, working with the Director of Marketing, Nursing, NOAM to support alignment across product, portfolio and enterprise marketing priorities and representing marketing as a strategic business partner rather than a service function. · Enabling the sales force with clear segmentation, product messaging, competitive positioning, collateral and timely knowledge transfer specific to Mytonomy, Patient Education and Care Planning, while aligning with broader Nursing and enterprise-level narratives where relevant. · Creating clarity across differing priorities, lead cross-functional conversations with confidence and align stakeholders around a shared direction. Requirements · Have 8+ years of integrated marketing experience, including direct marketing, thought leadership and content marketing, public relations and events. Bachelor’s degree or equivalent required. MBA highly valued; clinical credentials are a plus. · Experience developing and maintaining marketing strategies that support organizational and commercial objectives. · Have Healthcare provider or hospital marketing experience preferred, with a track record of measurable impact on awareness, lead generation, engagement and business outcomes. · Experience leading major marketing campaigns, product launches and integrated programs across digital and in-person channels. · Display understanding of customer and market dynamics, competitive context and requirements. · Have an understanding of buying processes and buyer personas within healthcare providers, particularly in nursing workflow, patient education and care planning. · Experience influencing cross-functional stakeholders and decisions without direct authority, including in ambiguous or fast-moving situations. · Able to travel around 10% of the time. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive About the Business A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. U.S. National Base Pay Range: $86,600 - $144,400. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Manage healthcare client accounts to drive renewals, upselling, and build trusted relationships. | Requires 2+ years healthcare sales or account management experience, SaaS sales preferred, and strong communication and strategic skills. | Strategic Account Manager, Clinical Solutions (Health) Drive Growth. Make an Impact. Transform Healthcare. Are you passionate about healthcare and ready to take your sales career to the next level? Do you thrive on building relationships, solving challenges, and helping customers succeed? Join Elsevier’s Clinical Solutions sales team as a Sales Account Manager and play a key role in delivering innovative SaaS solutions backed by Elsevier’s highly trusted evidence-based content to hospitals, healthcare systems, and home health organizations across the United States and Canada. About the Role As a Sales Account Manager with a portfolio of healthcare clients, you’ll be the primary sales contact and trusted advisor responsible for developing long-term relationships, ensuring adoption, minimizing churn, and identifying opportunities to grow each account. We are seeking Northeastern US applicants. Responsibilities Retention • Developing and delivering proactive engagement strategies, health checks, and business reviews. • Analyzing product usage and satisfaction to ensure renewals and long-term value. • Identifying risk signals early and take action to mitigate churn. • Negotiating contracts that are mutually beneficial to both the customer and Elsevier. Strategic Expansion • Identifying upselling and expansion opportunities aligned with customer goals. • Positioning additional Clinical Solutions products to meet emerging needs through consultative selling. • Leading sales motions from discovery through negotiation and closing. Relationship Management • Building deep, trusted relationships with stakeholders across clinical, administrative, and IT functions. • Serving as a consultative partner aligned to client objectives. • Studying market trends and become an industry expert within your designated health system region. Sales Execution & Enablement. • Owning the end-to-end sales process for renewals and expansions. • Coaching sales executives on expansion opportunities that meet customer needs • Forecasting accurately and manage pipeline using Salesforce CRM. Internal Collaboration • Working closely with Sales Executives and Customer Success to drive results. • Sharing market feedback and help shape product improvements. • Supporting coaching, mentoring and training of new team members on occasion. Requirements • Have 2+ years of experience in healthcare sales or account management – ideally selling SaaS technology or information solutions to hospitals or health systems. (Bachelor’s degree required). • Proven success in renewal management, upselling, or cross-selling. • Display confidence when presenting to and influencing clinical, operational, and executive stakeholders. • Have excellent presentation, communication, and strategic thinking skills. • Able to thrive in a fast-paced, deadline-driven environment • Are skilled in using Salesforce CRM and Microsoft Office tools (Excel, PowerPoint, Word). • Able to adopt sales methodologies such as MEDDPICC, Challenger, Miller Heiman and/or Franklin Covey within your workflow. • Able to travel overnight, generally up to 30% of the time or based upon the needs of the business and our customers. • AI Fluency is valued but not required. Work in a Way That Works for You We promote a healthy work-life balance and offer flexible working options. Our benefits include wellbeing initiatives, shared parental leave, study assistance, and sabbaticals—supporting both your immediate responsibilities and long-term goals. Working for You We offer a comprehensive benefits package, including: Health benefits: medical, dental, and vision coverage Retirement benefits: 401(k) with match and Employee Share Purchase Plan Wellbeing: wellness platform, Headspace subscription, and Employee Assistance Programs Insurance: short- and long-term disability, life, accidental death, critical illness, and hospital indemnity Family benefits: parental leave, adoption, and surrogacy support Savings accounts: HSA, FSA, dependent care, and commuter benefits Paid time off, plus volunteer and Employee Resource Group participation days About the Business As a global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes. By combining trusted content with advanced analytics, we support research, education, and clinical practice. At Elsevier, your work contributes to solving global challenges and building a more sustainable future. Primary Location Base Pay Range: Home based-New York $72,100 - $120,200. Total Target Cash Range: $111,000 - $185,000.If performed in New York City, the base pay range is $78,700 - $131,100, the total target cash range is $121,100 - $201,900.If performed in Rochester, NY, the base pay range is $65,600 - $109,200, the total target cash range is $100,900 - $168,200.U.S. National Base Pay Range: $65,600 - $109,200, Total Target Cash Range: $100,900 - $168,200. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. Pay varies on numerous factors.

Lead strategic programs connecting organizational priorities to execution across multiple teams. | Proven experience managing complex cross-functional programs with senior stakeholder management and go-to-market planning. | Business Program Manager Are you excited about delivering strategic programs that create measurable business value? Do you enjoy connecting strategy, technology, and commercial outcomes to drive meaningful change? About our Team Clinical Solutions is a technology & information solutions business focused on helping doctors, nurses, and other health care professionals. Our product portfolio spans market-leading solutions in Clinical Reference, Advanced Clinical Decision Support, Nursing, Patient Engagement and Precision Medicine. Our products aim to optimize care delivery, patient experience, and financial outcomes About the Role As a Business Program Manager, you will lead the end-to-end delivery of strategic programs that drive measurable business outcomes. You will connect organizational priorities and OKRs to execution, ensuring programs are planned, delivered, and adopted effectively. Working across product, technology, commercial, and operations teams, you will help translate strategy into sustainable business value. Responsibilities Engage with and understand the strategic priorities and OKRs that define programs success. Translate organizational strategy into clear programs scope, objectives, and business outcomes. Maintain alignment between programs activity and the strategic priorities that justified investment. Support investment and prioritization decisions with a clear articulation of expected business outcomes and trade-offs. Identify dependencies and conflicts across the programs portfolio and escalate where required. Lead programs delivery with accountability for business outcomes and monitor performance against business value metrics. Develop integrated plans that account for commercial adoption, migration complexity, and customer impact. Define, track, and evidence business outcomes post-delivery, including revenue, customer adoption, and operational efficiency. Requirements Proven experience managing complex, cross-functional programs in a commercial business environment. Demonstrated ability to connect programs delivery to business strategy and measurable outcomes. Strong stakeholder management and communication skills — comfortable engaging at senior leadership level. Experience working across product, technology, commercial, and operations functions. Understanding of go-to-market planning, commercial adoption, and organizational change management. Familiarity with portfolio management, investment prioritization, and benefits realization. Work in a Way That Works for You We promote a healthy work-life balance and offer flexible working options. Our benefits include wellbeing initiatives, shared parental leave, study assistance, and sabbaticals—supporting both your immediate responsibilities and long-term goals. Working for You We offer a comprehensive benefits package, including: Health benefits: medical, dental, and vision coverage Retirement benefits: 401(k) with match and Employee Share Purchase Plan Wellbeing: wellness platform, Headspace subscription, and Employee Assistance Programs Insurance: short- and long-term disability, life, accidental death, critical illness, and hospital indemnity Family benefits: parental leave, adoption, and surrogacy support Savings accounts: HSA, FSA, dependent care, and commuter benefits Paid time off, plus volunteer and Employee Resource Group participation days About the Business As a global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes. By combining trusted content with advanced analytics, we support research, education, and clinical practice. At Elsevier, your work contributes to solving global challenges and building a more sustainable future. U.S. National Base Pay Range: $118,300 - $219,800. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New Jersey, the base pay range is $149,765 - $239,235. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers