Elements Massage

Lead sales and customer service efforts to enroll clients and manage appointment paperwork and payments. | Strong communication skills and technology proficiency with preferred retail or client care experience in a spa-like environment. | Overview Elements Massage in Hingham is looking for an engaging and outgoing personality to lead the sales and customer service of potential clients and our current members. Our business is built on Wellness Program sales, and we award our team when we meet our objectives. Responsibilities and Duties: Elements Massage in Hingham is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they come in. Following our proven sales process to enroll clients into the Elements Wellness Program. Being the face of hospitality, whether on the phone or in the studio Ensuring the client appointment paperwork and payment process is efficient and accurate. Working as a team with our Managers and Massage Therapists to create an environment where clients are valued and respected. Qualifications and Skills: The right candidate must prioritize communication with both clients and fellow staff Proficient knowledge and familiarity with up-to-date technology Problem-solving skills and the ability to multitask Prior retail sales or client care in a spa-like or similar environment preferred; selling memberships or services in-person to potential clients. Studio Specific Benefits: $17.00+/hour depending on experience Monthly Bonuses (ongoing) Earned Paid Time Off (accrued) A complimentary monthly massage or facial at the studio Job Types: Full-time, Part-time Benefits: 401(k) 401(k) matching Flexible schedule Health insurance Paid time off Work Location: In person Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

Retail Sales Associates are responsible for selling the monthly Elements Wellness Program and building customer loyalty. They must effectively listen to clients and turn criticism into positive customer service experiences. | Candidates should have prior retail sales experience, preferably in a spa-like environment. Familiarity with modern office tools and a drive to create a positive work environment are also important. | Overview If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales Associates enjoy the following perks: Bonuses based on monthly conversion numbers Medical insurance A complimentary monthly massage at the studio Our team members will earn commission for wellness plan sales and have opportunities to earn up to $500 in monthly additional bonuses. Here's what we are looking for: Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients. The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications: Prior retail sales experience preferred; selling memberships or services in‐person to potential clients. Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution. Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs. Driven to create the best work environment for the employees and the best experiences for the client. Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.