Elements Massage

Assist customers, promote wellness programs, and process sales in a retail environment. | Experience in retail sales or customer service, ability to follow sales processes, and strong communication skills. | Overview If you’re looking for a retail sales associate / customer service job where you can positivelychange the lives of clients in a meaningful way, then look no further! Become a part of our team as a Welllness Membership Advisor!Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personalityto lead retail sales and customer service of potential clients and current members. Our businessis built on Elements Wellness Program sales and we reward our team when we meet ourobjectives.Our Brand PromiseTo better the lives of everyone we touch.Responsibilities and Duties● Elements Massage is looking for a Retail Sales Associate / Customer Service Associateto create an exceptional massage experience for all the clients every time they enter thestudio.● Informing all clients about the benefits of the Elements Wellness Program, a no hasslemembership plan● Following our proven sales process to enroll clients into the Elements Wellness Program● Being the first and final face of hospitality, whether on the phone or in the studio● Ensuring the client appointment paperwork and payment process is brief, painless, andaccurate● Working as a team with our Managers and Massage Therapists to create anenvironment where clients are the center of the world Qualifications and Skills● Ability to follow our proven sales process to sell the monthly Elements WellnessProgram and build customer loyalty.● The right candidate must like talking, but more important, love listening to all new clients,established clients, and prospective clients.● The right candidate can turn every incident of client criticism to a story of greatcustomer service.Experience● Prior retail sales experience preferred; selling memberships or services in‐person topotential clients.● Customer Service in a spa‐like or similar environment is preferred; catering experiencesthat distinguish their value with attention, hospitality, and execution.● Familiarity with modern office tools and systems; scheduling and payments are allprocessed with easy‐to‐learn computer programs.● Driven to create the best work environment for the employees and the best experiencesfor the client. Prospective hire must be willing to have schedule flexiblity to work, mornings, evenings and weekends. Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

Manage and lead a wellness or massage studio, ensuring smooth operations, staff training, and customer satisfaction. | Experience in management, excellent communication skills, ability to train staff, and familiarity with scheduling and wellness programs. | Overview: Manager Qualifications - A great manager believes in the therapeutic benefits of Massage Therapy, and has the following: • Experience in management, preferably with a wellness or massage studio background • Excellent leadership skills and the ability to lead a team in an organized and efficient way, ensuring studio operations runs smoothly • Customer Service oriented with strong verbal and written communications skills • Ability to train and develop staff in providing excellent customer service and achieving strong Wellness Program membership sales • Ability to provide daily, monthly and yearly performance feedback to our Front Desk, Massage Therapists and Estheticians • Able to work flexible days and hours; including nights and weekends • Strong Computer skills; MindBody Software experience a plus • Strong Social Media background a plus Legal Disclaimer: ©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

Create an exceptional massage experience, handle client interactions, and promote wellness programs. | Prior retail sales experience, customer service skills, ability to follow sales processes, and familiarity with office systems. | Overview: If you’re looking for a job where you can positively change the lives of clients in a meaningful way, then look no further! Pay and Benefits • Pay $15-$17 per hour based on experience • Bonuses based on monthly Wellness Program sales • Dental, Vision, Short Term Disability, Accidental Insurance • Complimentary monthly massage Responsibilities and Duties • Elements Massage is looking for someone who can create an exceptional massage experience for every client every time they enter our studio • Being the first and final face of hospitality, whether on the phone or in the studio • Informing all clients about the benefits of the Elements Wellness Program • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate • Working as a team with our Studio Manager and Massage Therapists to create an environment where clients are the center of the world Qualifications and Skills • The right candidate must like talking, but more importantly, love listening to all new clients, established clients, and prospective clients • Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. • Prior retail sales experience preferred; selling memberships or services in‐person to potential clients. • Customer Service in a spa like or similar environment is preferred; creating a client experience that distinguishs their value with our attention and hospitality • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy to learn computer programs • Driven to create the best work environment for our clients If working in a rewarding environment in a great massage studio sounds exciting, you should apply today! Legal Disclaimer: ©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

Retail Sales Associates are responsible for selling the monthly Elements Wellness Program and building customer loyalty. They must effectively listen to clients and turn criticism into positive customer service experiences. | Candidates should have prior retail sales experience, preferably in a spa-like environment. Familiarity with modern office tools and a drive to create a positive work environment are also important. | Overview If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales Associates enjoy the following perks: Bonuses based on monthly conversion numbers Medical insurance A complimentary monthly massage at the studio Our team members will earn commission for wellness plan sales and have opportunities to earn up to $500 in monthly additional bonuses. Here's what we are looking for: Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients. The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications: Prior retail sales experience preferred; selling memberships or services in‐person to potential clients. Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution. Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs. Driven to create the best work environment for the employees and the best experiences for the client. Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.