Edmentum

Lead regional customer success strategy and teams to drive retention, satisfaction, and growth. | 15+ years in customer success or related fields with leadership experience and strong data-driven strategic skills. | WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You'll Do As our Regional Vice President, Customer Success, you won't just manage a region — you'll define what exceptional customer partnership looks like at scale. This is a high-impact, enterprise-critical role for a seasoned leader ready to shape strategy, develop the next generation of CS leaders, and deliver measurable outcomes that fuel Edmentum's long-term growth. You'll work at the intersection of field operations and executive strategy, turning data into decisions and relationships into results. In this role you will: • Champion your region's success by developing and executing Customer Success strategy within divisional direction set by senior leadership, translating enterprise priorities into regional plans that drive retention, satisfaction, and loyalty across your customer base. • Champion deep customer partnership by understanding near and long-term customer needs and proactively delivering solutions that create lasting value for both customers and Edmentum. • Build and inspire a high-performing team of field leaders, coaching for capability and creating a culture of accountability, innovation, and continuous improvement. • Own your region's performance metrics — renewal rates, account health, implementation fidelity, and risk — and present data-driven insights to executive leadership to shape organizational strategy. • Lead cross-functional initiatives with Sales, Marketing, Product, and Operations to ensure a seamless, cohesive customer experience from onboarding through renewal. Who You Are • You have 10+ years of experience in Customer Success, Account Management, or a related field, including at least 5 years leading teams or functional disciplines. • You bring 15+ years of experience in EdTech or K-12 education, with deep familiarity with the challenges and opportunities of the education technology space. • You have a track record of developing high-performing field leaders and building organizational capability at the M4 level and above. • You are skilled at building and executing data-driven strategies that drive customer retention, satisfaction, and growth across a large, distributed portfolio. • You have strong analytical instincts and a demonstrated ability to translate customer data and performance insights into executive-level recommendations. • You are a compelling communicator and trusted partner with experience presenting strategy to senior stakeholders and managing complex external relationships. • You thrive in fast-paced, ambiguous environments and bring strong prioritization skills and a bias for action to everything you do. • You are ready and able to travel up to 50% of the time to drive customer engagement and field team accountability. • You are willing to take on evolving responsibilities based on business needs. Job Application Deadline: July 16, 2026 At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate. We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life. Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran ("covered veteran"), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact recruiting@edmentum.com. As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling. Edmentum's notice regarding the collection of personal information from interested candidates is available here

Lead state-level sales strategy and build government relationships to drive revenue growth in education sector. | Requires senior leadership experience in government-facing sales with strong strategic and relationship-building skills. | WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You'll Do Are you a visionary sales executive with a passion for K-12 education policy and the tenacity to win in complex government environments? As VP, State Partnerships at Edmentum, you will set the direction for our state-level go-to-market strategy, forge high-impact relationships with state education agencies and government leaders, and drive the statewide adoption and revenue growth that makes Edmentum the partner of choice for state-funded educational initiatives. You will shape state partnerships strategy, and collaborate across the organization to ensure Edmentum's state presence is both powerful and mission-aligned. In this role you will: • Define and lead a bold state-level sales strategy, leveraging state education agency relationships, cooperative procurement vehicles, and legislative funding opportunities to drive revenue growth and expand Edmentum's market presence. • Build and sustain high-value government relationships with state superintendents, commissioners, board members, and legislative stakeholders, representing Edmentum at state capitals, national conferences, and key policy forums. • Drive revenue attainment through complex, multi-year state contracts, RFP and bid responses, and cooperative purchasing agreements, maintaining disciplined pipeline management and precise forecasting. • Partner cross-functionally with Government Relations, Sales, Marketing, Product, and Customer Success to align state-level initiatives with enterprise priorities and deliver a seamless customer experience. • Leverage CRM, pipeline analytics, and performance data to drive operational excellence and strategic decision-making across the state partnerships function. • Monitor state education policy trends and translate market intelligence into actionable opportunities that strengthen Edmentum's position in the government education sector. Who You Are • You have deep knowledge of K-12 education policy, state agency structures, and government procurement processes, including RFPs, cooperative purchasing, and state and federal funding mechanisms. • You have a proven track record in public sector or government-facing sales, with demonstrated success closing complex, multi-year state contracts and managing significant revenue targets. • You excel at building executive-level government relationships and navigating legislative and policy environments with credibility and influence. • You are a strategic thinker with strong financial acumen and the ability to translate policy trends and market signals into revenue opportunities. • You bring outstanding communication skills, executive presence, and the ability to represent Edmentum compellingly in high-stakes public sector environments. • You have demonstrated the ability to drive revenue growth and execute consistently against ambitious targets in a fast-paced, growth-oriented organization. • You are proficient in CRM platforms and pipeline analytics tools, and you lead with data. • You are committed to inclusion, ethical business practices, and Edmentum's mission to improve outcomes for all students. • You hold a bachelor's degree in education, public policy, business administration, or a related field (or equivalent experience), and you bring at least 10 years of progressive sales or business development experience, including 5 or more years in a senior leadership capacity; government or public sector education sales experience is strongly preferred. • You are willing to travel as needed, including visits to state capitals, conferences, and customer sites. • You are willing to take on evolving responsibilities based on business needs. Job Application Deadline: July 29, 2026 Pay range for this role: $140,000—$150,000 USD At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate. We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life. Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran ("covered veteran"), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact recruiting@edmentum.com. As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling. Edmentum's notice regarding the collection of personal information from interested candidates is available here

Lead enterprise systems architecture and transformation initiatives to drive efficiency, growth, and operating maturity. | 12+ years in systems, technology enablement, or enterprise program leadership including 5+ years senior leadership, preferably in EdTech or SaaS. | WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You'll Do Are you a systems and transformation leader ready to own the architecture, data, and operating model that power a high-growth EdTech company? As Vice President, Business Systems and Transformation at Edmentum, you'll own the enterprise systems architecture, set the strategy and governance that connect every major business function, and lead the transformation work that turns that foundation into efficiency, growth, and operating maturity. As a true player and coach, you'll lead through others while diving into the toughest, most ambiguous initiatives yourself. In this role you will: • Own and evolve the enterprise systems architecture, standards, and integration strategy on a 1 to 3 year horizon. • Operate a hub-and-spoke governance model that balances enterprise control with speed close to the business. • Lead transformation initiatives end to end as a player and coach, turning ambiguous problems into adoption and measurable impact. • Set the standards and enablement model for AI, automation, certified data, and operating visibility so teams work safely and see risk and progress. • Align executive leaders on priorities and outcomes, and tell the value story in terms of efficiency, adoption, quality, risk reduction, and financial impact. • Build and coach a high-performing team and create reusable standards that lift delivery quality across the enterprise. Who You Are • You have 12 or more years across systems, technology enablement, transformation, or enterprise program leadership, including 5 or more years in senior leadership, ideally in EdTech or SaaS. • You have owned enterprise systems architecture and can set and execute multi-year strategy aligned to executive objectives. • You have strong command of CRM, ERP, BI, integration, and data platforms and how to align data flows across a complex organization. • You are a true player and coach, comfortable leading through others and diving into high-stakes, ambiguous work yourself. • You use AI, automation, and analytics to improve operations and enable smarter, safer decisions. • You hold data privacy and security in the K to 12 education sector as a non-negotiable standard. • You have strong executive presence and synthesize complexity into clear options and recommendations. • You bring a commitment to inclusion, integrity, and the mission to make high-quality learning accessible to every student. • You are willing to take on evolving responsibilities based on business needs. Job Application Deadline: July 16, 2026 Pay range for this role: $200,000—$220,000 USD At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate. We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life. Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran (“covered veteran”), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact recruiting@edmentum.com. As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling. Edmentum’s notice regarding the collection of personal information from interested candidates is available here

Drive revenue growth and build trusted partnerships in a sales territory to exceed targets. | Requires 4-6 years sales or customer-facing experience, strategic thinking, and strong communication skills. | WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You’ll DoAs a Partnership Manager, you’ll own a key sales territory and play a pivotal role in our continued growth. You’ll operate with autonomy, build trusted partnerships with education leaders, and drive innovative solutions that help schools and districts achieve their goals. You’ll thrive in a collaborative, fast-paced environment where your ideas matter, your contributions are recognized, and your impact is felt. • Drive revenue growth across your territory, developing strategic account plans and executing to exceed targets. • Build trusted relationships with key decision-makers and stakeholders—becoming a go-to partner in their success. • Deliver tailored presentations and demos that align to customer priorities and drive complex buying decisions. • Own the full sales cycle, making strategic account decisions in alignment with company goals. • Collaborate cross-functionally with Marketing, Customer Success, and Product teams to enhance customer experiences. • Analyze market trends and customer insights to inform territory strategy and identify new opportunities. • Champion continuous improvement, contributing to the evolution of our sales processes and team best practices. • Embrace new challenges and contribute to additional initiatives as needed to drive team and company success. Who You Are • You bring 4–6 years of experience in sales or customer-facing roles—bonus if it’s in EdTech or Education. • You have a proven track record of managing complex sales cycles and achieving ambitious goals. • You’re a strategic thinker who can connect customer needs with organizational value. • You’re an exceptional communicator and relationship-builder. • You thrive in ambiguity and adapt quickly to change. • You’re highly proficient with Salesforce and data-driven sales tools. • You lead with curiosity, integrity, and a collaborative spirit. • You are willing to take on evolving responsibilities based on business needs. • Preferred location is Albuquerque, New Mexico Job Application Deadline: April 15, 2026 Pay range for this role: $85,000—$100,000 USD At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate. We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life. Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran (“covered veteran†), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact recruiting@edmentum.com. As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling. Edmentum’s notice regarding the collection of personal information from interested candidates is available here

Design and execute strategic implementation plans for K-12 education technology programs, manage client relationships across school districts, drive program adoption, and support sales growth. | 7+ years leading education technology implementation in K-12, strong leadership in school districts, advanced project management and risk mitigation skills, and ability to communicate with executive and district stakeholders. | WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. WHAT YOU WILL DO • Strategic Implementation Planning: Design client-facing implementation plans and timelines by learning about client resources, conducting a needs analysis, and determining goals and evaluation metrics. Serve as an escalation point to facilitate the resolution of unexpected issues. Develop and communicate risk management plans as needed to ensure successful implementation outcomes. (Notice patterns and figure out how to solve challenges before they become problems.) • Client Relationship Management: Work with customers in large school districts, supporting district leadership, school leadership, and teachers. Build implementations that scale and are aligned with district strategic plans. Map and build strong relationships throughout the customer organization and develop effective communication, engagement and buy-in from principals, directors, and cabinet-level stakeholders. • Product Knowledge: Be a subject matter expert who owns the implementation of program outcomes from start to finish. (Develop deep knowledge of Edmentum’s products and demonstrate deep understanding of State accountability plans, assessments, curriculum requirements, and key classroom trends.) • Client Satisfaction: Monitor and maintain high levels of customer satisfaction, while managing expectations. (Check in with customers to make sure we’re meeting their needs and achieving expected outcomes —with the goal of bringing more exceptional experiences to people across our customer base.) • Program Usage: Increase adoption of Edmentum programs by providing strategic thought partnership. (Establish strong relationships both internally and externally to drive programs forward, build capacity, increase fidelity, and ensure the achievement of customer goals and outcomes.) • Sales Support: Support sales by demonstrating credibility and high levels of expertise in meetings. Partner with Sales to promote the future growth of the company based on exceeding revenue and retention goals. • Team Collaboration: Ensure all stakeholders have a 360-degree view of customer health. (Ensure that communications, schedules, and customer records are accurately maintained and up to date.) WHAT IS REQUIRED • Required to reside in New York City or the surrounding area • Master’s degree in Education strongly preferred • 7+ years of combined experience leading education technology implementation • 3+ years of experience supporting SaaS k-12 program implementation • Strong leadership skills, including a history of leadership in a K-12 school district • Ability to communicate persuasively and effectively both verbally and in writing across all levels of a district, from superintendent to teacher • Knowledge of current educational trends, research, and state-specific requirements • Proven track record engaging in complex conversations with administrators, cabinet, and C-level leadership • Strong listening and questioning skills to gain a strategic understanding of partner needs and challenges • Strong understanding of curriculum and instruction • Strong understanding of project and program management • Ability to be broadly focused and manage multiple efforts concurrently • Advanced risk management and contingency planning experience • Strong analytic and problem-solving skills to help districts overcome barriers and maximize the adoption of best practices • Ability to analyze client usage and student progress and performance data to make data-driven recommendations • Confidence to identify and communicate implementation missteps with clients • Ability to work in fast-paced, changing, and ambiguous environments • Self-motivated, proactive individual who thrives on doing a job well, exhibits passion, enthusiasm, and a positive outlook • Passion for driving change in education • Ability to travel up to 65%Ability to communicate effectively across multiple stakeholders including Executive Leadership • Maintain working knowledge of industry, market, and competitive landscape • Fosters a culture of inclusion and cross-functional collaboration • Demonstrates integrity, ethics, and a commitment to Edmentum’s mission and values Job Application Deadline: September 25, 2025 Pay range for this role: $100,000—$115,000 USD At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate. We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life. Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran (“covered veteran”), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact recruiting@edmentum.com. As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling. Edmentum’s notice regarding the collection of personal information from interested candidates is available here