20 open positions available
Support project teams by maintaining operational structures, documentation, and communication to ensure project success. | Extensive project management experience, proficiency with project documentation and tracking tools, and strong coordination and communication skills. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. The PMO (Project Manager, Operations) supports project teams by maintaining the operational structure required to plan, track, and report on projects consistently. This role owns day-to-day project coordination activities, including documentation management, schedule and budget tracking, resource coordination, and adherence to PMO standards. The PMO serves as a central communication hub across project stakeholders, ensuring project information is current, accessible, and decision-ready. Documentation and Reporting: Maintain accurate project documentation (e.g., GSuite), prepare stakeholder reports, and keep project management tools (e.g., G-Sheets, Monday.com) updated. Scheduling and Tracking: Monitor progress against milestones; track costs and schedules to ensure work remains within defined constraints. Resource Coordination: Support project managers with resource allocation, logistics, and administrative coordination for project teams. Process Compliance: Ensure projects follow PMO procedures, templates, and governance requirements. Risk and Issue Logging: Maintain risk and issue logs, escalate emerging risks, and track actions to closure. Communication: Coordinate information flow between team members, stakeholders, and project leadership; support meeting cadences, notes, and action tracking. Purchase Orders & Invoicing: Process purchase order (PO's), track approvals and status, support invoice intake and routing, and maintain documentation for audit readiness and budget reconciliation. Administrative and Operational Support: Provide general administrative support to project teams, including meeting coordination, vendor coodination support, intake tracking, and maintaing shared trackers and distribution lists. The base pay range for this position is expected in the range below: $81,200 - $139,400 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.
Supporting project teams with coordination, documentation, and administrative tasks to ensure project adherence to standards. | Experience in project coordination, strong documentation skills, proficiency in GSuite and project management tools, and good communication skills. | Job Description: • Own day-to-day project coordination activities • Maintain accurate project documentation • Support project managers with resource allocation • Ensure projects adhere to PMO standards • Provide general administrative support to project teams Requirements: • Experience in project coordination • Strong documentation management skills • Proficiency in GSuite and project management tools (e.g., G-Sheets, Monday.com) • Ability to monitor progress against milestones • Strong communication skills Benefits: • Full range of medical benefits • 401(k) eligibility • Paid time off • Parental leave • Potential target bonus
Manage client relationships, resolve issues, collaborate with internal teams, and analyze data to improve client satisfaction. | Requires 3-5 years of experience in collectibles, knowledge of trading card markets, proficiency in CRM and data tools, and strong communication skills. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: The Account Manager at Goldin.com will play a pivotal role in managing client relationships and ensuring customer satisfaction. This position is integral to the success of the team, focusing on building and maintaining positive relationships with our clients. The role involves working closely with cross-functional teams to deliver outstanding service and support to our clients. What you will accomplish: · Provide excellent customer service for clients at the direction of the Consignment team to encourage client satisfaction and retention. · Act as a point of contact for clients, addressing their needs and resolving any issues that arise. · Collaborate with internal teams to ensure timely and successful delivery of our solutions according to client needs and objectives. · Find opportunities for automation and improvements to save time and improve client satisfaction. · Pull data and prepare reports for the client or Consignment team as requested. What you will bring: · Knowledge of Trading Card Games(TCG) and sports trading cards, with solid understanding of their respective markets. · Proven experience within the e-commerce, specialty or collectibles industry. · Strong communication and interpersonal skills, demonstrating skill in building rapport with clients and internal teams. · Excellent problem-solving skills and the ability to handle complex situations with professionalism. · Ability to manage multiple clients simultaneously, with a keen attention to detail. · Proficiency in using CRM software and other account management tools. · A proactive approach to identifying and pursuing efficiency. Qualification Preferences: · Bachelor’s degree in business, marketing, or a related field. · Minimum of 3-5 years of experience in collectibles of the hobby. · Strong analytical capabilities coupled with interpreting data to make informed decisions. · Proficiency in Excel, Smart Sheets or Google Sheets preferred. The base pay range for this position is expected in the range below: $54,000 - $86,000 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Manage client relationships, resolve issues, collaborate with teams, and identify process improvements. | Requires knowledge of trading cards, experience in collectibles or e-commerce, strong communication skills, and proficiency with CRM and data tools. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: The Account Manager at Goldin.com will play a pivotal role in managing client relationships and ensuring customer satisfaction. This position is integral to the success of the team, focusing on building and maintaining positive relationships with our clients. The role involves working closely with cross-functional teams to deliver outstanding service and support to our clients. What you will accomplish: · Provide excellent customer service for clients at the direction of the Consignment team to encourage client satisfaction and retention. · Act as a point of contact for clients, addressing their needs and resolving any issues that arise. · Collaborate with internal teams to ensure timely and successful delivery of our solutions according to client needs and objectives. · Find opportunities for automation and improvements to save time and improve client satisfaction. · Pull data and prepare reports for the client or Consignment team as requested. What you will bring: · Knowledge of Trading Card Games(TCG) and sports trading cards, with solid understanding of their respective markets. · Proven experience within the e-commerce, specialty or collectibles industry. · Strong communication and interpersonal skills, demonstrating skill in building rapport with clients and internal teams. · Excellent problem-solving skills and the ability to handle complex situations with professionalism. · Ability to manage multiple clients simultaneously, with a keen attention to detail. · Proficiency in using CRM software and other account management tools. · A proactive approach to identifying and pursuing efficiency. Qualification Preferences: · Bachelor’s degree in business, marketing, or a related field. · Minimum of 3-5 years of experience in collectibles of the hobby. · Strong analytical capabilities coupled with interpreting data to make informed decisions. · Proficiency in Excel, Smart Sheets or Google Sheets preferred. The base pay range for this position is expected in the range below: $54,000 - $86,000 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Lead enterprise fleet operations programs, establish planning and governance, and foster cross-team collaboration to ensure seamless execution. | Requires 5+ years in program management or technology operations, experience leading cross-functional initiatives, and excellent communication skills. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. SkillBridge Eligibility Notice This position is offered exclusively through the Department of Defense SkillBridge program and is open only to members who are approved and eligible to participate in SkillBridge. Candidates must be within their approved transition window and able to commit to a full-time apprenticeship period in alignment with program requirements. In order to be considered, you must be SkillBridge eligible. The Fleet Operations Program Manager role at eBay presents an outstanding opportunity to lead enterprise programs that bring structure, governance, and operational rigor to our technology capabilities. This position focuses on driving execution, building scalable operating models, and ensuring that complex, cross-functional initiatives progress seamlessly across the organization. As an essential link between teams, the Program Manager will unite people around common goals, provide clarity in uncertain situations, and keep planning, implementation, and communication aligned. Success in this position demands strong ownership, a preference for action, clear communication, and the skill to simplify complexity into actionable results. Key Responsibilities • Own and drive fleet operations programs supporting technology onboarding, asset lifecycle management, and retirement across eBay’s technology ecosystem • Establish and run planning and execution rhythms, including annual planning, quarterly forecasting, operating reviews, and ongoing program tracking • Build, document, and operationalize playbooks, processes, and governance models that enable consistent execution across teams • Foster cross-functional collaboration by working alongside Engineering, Legal, Infosec, Privacy, Third Party Risk, Finance, and Procurement teams • Identify problems early, remove blockers, and keep work moving forward through proactive decision making and follow through • Lead vendor-related operational workflows including onboarding, renewals, customer concerns, and issue resolution, ensuring timely and compliant outcomes • Evaluate initiatives through cost, risk, and impact analysis, prioritize work across competing demands, and surface clear recommendations and tradeoffs • Develop clear, compelling presentations and written materials that tell the program story, support decision making, and align collaborators • Communicate progress, risks, and outcomes effectively to senior leaders, translating operational detail into clear, actionable insight • Continuously improve processes, tools, and operating models to reduce friction and scale fleet operations across the eBay enterprise Minimum Qualifications • Bachelor’s degree or equivalent practical experience in business, technology, finance, or a related field • Five or more years of experience in program management, technology operations, or business operations • Demonstrated experience leading complex, cross-functional programs and driving execution in matrixed organizations • Demonstrated ability to move work forward in ambiguous environments with effective analytical thinking • Excellent written and verbal communication skills, including experience crafting and delivering executive-level presentations Preferred Qualifications • Experience working within large-scale technology or engineering organizations • Demonstrated skill in persuading others without direct control and uniting cross-functional groups around common goals • Experience collaborating with Legal, Infosec, Privacy, Procurement, or Risk teams • Familiarity with enterprise planning and workflow tools such as Jira, ServiceNow, Ariba, or similar platforms • Strong storytelling and presentation creation skills, with the ability to transform complex topics into clear narratives The base pay range for this position is expected in the range below: $83,200 - $146,900 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Support eBay's external communications during high-impact moments, including earnings, M&A, and crises, ensuring clear and credible messaging. | 8-10 years in corporate communications with experience in financial and crisis communications, media relations, and cross-functional collaboration. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: As Lead Manager, Corporate Communications, focused on crisis management and financial communications, you will report to the Senior Manager, Financial & Crisis Communications and play a key role in helping protect and enhance eBay’s reputation during high-impact, high-visibility moments. This role supports external communications for earnings and financial reporting, mergers and acquisitions, and sensitive issues and crises. You will help ensure eBay communicates clearly, accurately, and consistently with key external audiences, including media and investors, while supporting senior leaders in fast-moving, high-stakes situations. The ideal candidate brings strong experience in financial and crisis communications and the ability to translate complex information into clear, credible messaging. You will bring sound media judgment and a history of developing, pitching, preventing, and securing high-impact media coverage, applying that experience to complex and sensitive communications. You are calm under pressure, highly collaborative, and comfortable operating in an execution-focused role that contributes to strategic outcomes. What you will accomplish: • Support the Senior Leader of Financial & Crisis Communications in implementing financial and crisis communications strategies that protect and enhance eBay’s reputation • Partner with Global Communications, Investor Relations, Legal, Finance, and Government Relations to deliver accurate, timely, and compliant external communications • Support the earnings process end to end, including development of messaging materials, Q&A preparation, and fact-checking • Contribute to financial and regulatory communications (e.g. earnings disclosures, 10-K and related filings) in close collaboration with Legal and Finance • Support communications for mergers and acquisitions, including message development and coordination with cross-functional teams • Build and maintain strong relationships with key business and financial media, supporting proactive and reactive media engagement • Draft executive briefing materials and support preparation for interviews and speaking engagements • Help maintain and activate crisis communications plans, protocols, and tools, supporting swift, coordinated responses across the U.S. and U.K., partnering with regional teams on global issues as needed • Leverage AI-enabled tools to inform essential messaging, examination of media and relevant topics, and evaluation of reputational risks What you will bring: • 8–10 years of experience in corporate communications, including 2–3+ years focused on financial and crisis communications • Demonstrated strength in media relations, with experience building and maintaining relationships with business and financial journalists • Proven experience working in both in-house and PR agency environments • Familiarity with M&A communications and corporate transaction-related work • Strong track record of collaborating effectively with cross-functional partners and agency teams in a matrixed organization • Excellent written and verbal communication skills, with the ability to translate complex information into clear, credible messaging for diverse audiences • Strong critical thinking skills and comfort operating in a fast-paced, deadline-driven environment, managing multiple priorities simultaneously • Bachelor’s degree or equivalent experience in Communications, Public Relations, Journalism, Marketing, or a related field • Comfort using AI-enabled tools to support messaging development, media and issues analysis, and reputational risk assessment, with sound judgment around appropriate use • Willingness to work in a hybrid model, with at least 3 days per week based in New York, NY or San Jose, CA (some job related travel expected) The base pay range for this position is expected in the range below: $144,400 - $192,800 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Support eBay’s external communications during high-impact moments, including earnings, M&A, and crises, ensuring clear and credible messaging. | 8-10 years in corporate communications with experience in financial and crisis communications, media relations, and cross-functional collaboration. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: As Lead Manager, Corporate Communications, focused on crisis management and financial communications, you will report to the Senior Manager, Financial & Crisis Communications and play a key role in helping protect and enhance eBay’s reputation during high-impact, high-visibility moments. This role supports external communications for earnings and financial reporting, mergers and acquisitions, and sensitive issues and crises. You will help ensure eBay communicates clearly, accurately, and consistently with key external audiences, including media and investors, while supporting senior leaders in fast-moving, high-stakes situations. The ideal candidate brings strong experience in financial and crisis communications and the ability to translate complex information into clear, credible messaging. You will bring sound media judgment and a history of developing, pitching, preventing, and securing high-impact media coverage, applying that experience to complex and sensitive communications. You are calm under pressure, highly collaborative, and comfortable operating in an execution-focused role that contributes to strategic outcomes. What you will accomplish: Support the Senior Leader of Financial & Crisis Communications in implementing financial and crisis communications strategies that protect and enhance eBay’s reputation Partner with Global Communications, Investor Relations, Legal, Finance, and Government Relations to deliver accurate, timely, and compliant external communications Support the earnings process end to end, including development of messaging materials, Q&A preparation, and fact-checking Contribute to financial and regulatory communications (e.g. earnings disclosures, 10-K and related filings) in close collaboration with Legal and Finance Support communications for mergers and acquisitions, including message development and coordination with cross-functional teams Build and maintain strong relationships with key business and financial media, supporting proactive and reactive media engagement Draft executive briefing materials and support preparation for interviews and speaking engagements Help maintain and activate crisis communications plans, protocols, and tools, supporting swift, coordinated responses across the U.S. and U.K., partnering with regional teams on global issues as needed Leverage AI-enabled tools to inform essential messaging, examination of media and relevant topics, and evaluation of reputational risks What you will bring: 8–10 years of experience in corporate communications, including 2–3+ years focused on financial and crisis communications Demonstrated strength in media relations, with experience building and maintaining relationships with business and financial journalists Proven experience working in both in-house and PR agency environments Familiarity with M&A communications and corporate transaction-related work Strong track record of collaborating effectively with cross-functional partners and agency teams in a matrixed organization Excellent written and verbal communication skills, with the ability to translate complex information into clear, credible messaging for diverse audiences Strong critical thinking skills and comfort operating in a fast-paced, deadline-driven environment, managing multiple priorities simultaneously Bachelor’s degree or equivalent experience in Communications, Public Relations, Journalism, Marketing, or a related field Comfort using AI-enabled tools to support messaging development, media and issues analysis, and reputational risk assessment, with sound judgment around appropriate use Willingness to work in a hybrid model, with at least 3 days per week based in New York, NY or San Jose, CA (some job related travel expected) The base pay range for this position is expected in the range below: $144,400 - $192,800 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.
Lead and grow eBay Live categories by onboarding sellers, driving GMV, and scaling the platform. | Requires 5+ years in ecommerce with seller interaction experience, project management skills, and interest in live selling formats. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. eBay Live is a new way to sell on eBay, where sellers and buyers interact live on video. eBay sellers build buyer trust, expand their customer base, and grow repeat business through consistent and engaging live streams on eBay Live. We are seeking experienced Live Commerce Category Managers to lead across multiple categories on eBay Live. You will own end-to-end efforts to expand the category, including but not exclusive to: sourcing sellers, building playbooks, running launch pilots, identifying product dependencies, etc. As the category grows, you will work closely with our sellers to help them succeed on this platform, and be responsible for delivering on achievable (but aggressive!) GMV targets. You will be responsible for advocating for your sellers, for understanding our platform and how it needs to change, and helping us build a program that scales. Visit https://www.ebay.com/ebaylive/ to sample past events and to see what’s coming up next! What you will accomplish: Deliver an ambitious eBay Live GMV target for your assigned categories • Act as the GM for your category on Live – building out our seller & event supply and coordinating cross functional teams to deliver success for those sellers & events Select and onboard new sellers to eBay live • Conduct BD activities - meet sellers, develop pitches, come up with creative ways to engage and contract with sellers • Define criteria for selecting sellers to onboard to eBay Live, using pattern recognition, analytics, and merchant ‘gut’ to define who is most likely to succeed on the platform • Shepherd sellers through the onboarding process, helping us identify issues and create processes, tools, and workarounds to address them Help Sellers find success on eBay live • Convince sellers to invest time and resources in eBay live, and help them make that investment worthwhile • Understand drivers of success on the eBay live platform and coach your portfolio of sellers accordingly - across assortment, live host, production, selling formats, marketing, etc. • Advocate for sellers with cross functional teams, come up with solutions to problems, seed new programs to help sellers be successful, lobby for them, and activate against them Help us scale eBay live • Build a team of motivated, analytical, and goal-oriented category managers to deliver on our ambitious goals What you will bring: • BA/BS degree or equivalent, with 5+ years of relevant ecommerce experience working directly with sellers and retailers • Experience and interest in Live selling formats • Proven track record leading multiple priorities simultaneously with minimum guidance • Strong project management, organization, and partner engagement skills, including multitasking to lead and execute projects • Strong verbal and written communication and interpersonal skills to work effectively with sellers and internal team members • Ability and willingness to travel to meet in person with accounts (up to 15% of month) The base pay range for this position is expected in the range below: $92,800 - $160,200 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Developing and executing product marketing strategies, creating value propositions, and managing go-to-market plans for advertising products. | At least 5 years of product marketing experience, strong cross-functional collaboration skills, and experience with customer research and data analysis. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the role: eBay is seeking a dedicated and dynamic product marketer to drive inbound product marketing and outbound go to market strategy for Advertising experiences at eBay. This is a unique opportunity to become an integral part of the eBay marketing team, contributing to eBay's advertising business. This role will partner cross-functionally with product, design, research, marketing, communications, customer service and sales / market teams. We are looking for Product Marketer experienced in crafting value propositions, positioning strategies, and encouraging tool adoption. You are also experienced in co-creating go-to-market and marketing plans with cross-functional partners. Context in e-commerce and small business is a benefit. What you will accomplish: • Develop and deliver key strategies to attain business objectives with impact. • You are responsible for the product value proposition narrative and go-to-market strategy for Advertising products and ensuring business success of our customers on eBay’s ecommerce platform. • Influence product roadmaps by synthesizing market, customer and competitive insights, build audience segmentation and opportunity sizing. • Create customer feedback loops during the product and marketing development process to refine the product narrative and value proposition articulation. • Develop product value propositions, narratives, customer messaging, naming and external facing proof points. • Manage the go-to-market strategy and planning for product launches and then lead through channel experts to ensure execution and impact measurement. Track customer engagement, product adoption, and business success. Partner with channel experts across in-product content, marketing, PR communications, customer service, in-market teams, and sales channels to generate demand. • Identify internal product market fit tracking metrics; synthesize customer feedback to provide signal amidst the noise across the product life cycle: development, launch, and optimization / expansion. Build up the value proposition leveraging the voice of the customer to optimize product marketing messaging and to advise on product recommendations. • Set benchmarks for success, and monitor progress towards goals for the product launches and in-market growth adoption of existing products or services. What you will bring: • 5+ years of experience in product marketing • Strong track record of developing product and go to market strategies at e-commerce companies, with experience in buyer engagement/retention and a consumer mindset preferred. • Proven track record to drive innovation, and implement projects with excellence • Success working collaboratively with cross-functional teams and excellent communication skills • Strong data analysis skills and experience with customer research techniques Join eBay to drive product innovation for our buyers and market leadership in a dynamic e-commerce environment! The applicable base pay range for this position is dependent on work location. The base pay range in the San Francisco Bay Area, New York City Metro and Seattle Metro is expected in the range below: $135,200 - $180,500 The base pay range for all other U.S. work locations is expected in the range below: $92,800 - $160,200 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Own and optimize global business operations, including financial governance, operational excellence, and data mastery, to support high-scale tech infrastructure. | 10+ years in high-scale tech environments with strong data, financial, and operational expertise, and ability to translate technical concepts for executive decision-making. | At eBay, were more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. Were in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Director, Engineering Business Operations Location: Austin,TX or Salt Lake City, UT / Hybrid Organization: Global Platform & Infrastructure, eBay The Mission The Global Platform & Infrastructure organization is seeking a Director-level Chief of Staff to serve as the strategic architect of our global business operations. This is an elite, high-velocity role designed for a Technical Operator who excels at turning massive organizational complexity into streamlined, data-driven execution. Your objective is to build and own the Organizational Operating System. You will be the force multiplier who ensures our global site strategy, multi-million dollar financial allocations, and technical roadmaps are synchronized and optimized. You arent here to facilitate the process—you are here to own and evolve it. The Success Profile By the end of your first six months, you will have engineered a self-sustaining business engine. You will have standardized all business processes, built a comprehensive data analysis framework, and established a reporting cadence where all critical metrics—financial, operational, and technical—are delivered with high precision and zero hand-holding. Key Responsibilities 1. Strategic Financial Governance & Allocation • Fiscal Architecture: Own the end-to-end financial narrative for the global portfolio. You will build and manage complex models to track CAPEX vs. OPEX spend, ensuring optimal resource allocation across global initiatives. • Budget Lifecycle Management: Drive the transparency of our global budget, ensuring every dollar and headcount is strategically mapped to eBay’s highest-priority business goals. • ROI Analysis: Develop standardized tracking for the business impact of our infrastructure investments, providing the VP with a clear Value-per-Dollar view of our cloud and platform spend. 2. Operational Excellence & Reliability • Global Site Strategy: Partner with leadership to refine our global footprint, managing the resource balance across international hubs with surgical precision. • Value Stream Mapping: Utilize Lean methodologies to visualize our engineering workflows. You will proactively detect bottlenecks, identify waste in our processes, and implement systemic fixes to increase engineering velocity. • Reliability & Uptime Governance: Establish and own the standardized tracking of Site Reliability Engineering (SRE) metrics—including SLIs, SLOs, and SLAs—across all platform services to ensure operational transparency and consistent high-availability standards. • Incident Analytics & Post-Mortems: Design and implement a rigorous framework for post-incident review and operational hardening. You will translate technical failures into structural process improvements, ensuring MTTR (Mean Time to Recover) trends toward organizational goals. • The Pareto Lens: Use data to diagnose organizational friction. You will identify the vital few issues (20%) that are responsible for the majority (80%) of the drag on our teams and execute plans to clear them. 3. Data Mastery & AI Acceleration • AI-Native Operations: Leverage AI capabilities and LLMs to move at a 10x pace. You will use AI to analyze large datasets, synthesize complex briefings, and automate the operational overhead of the VPs office. • Data Munging & Reporting: You are a Spreadsheet Architect. You will create complex, multi-source spreadsheets to munge data into standardized tracking systems for Monthly and Quarterly Business Reviews (MBR/QBR). • Automated Reporting: Build the machine that reports on the metrics that matter, ensuring the VP has immediate, self-service visibility into organizational health. 4. Executive Synthesis & Translation • Technical Translation: You possess the rare ability to simplify deep-stack engineering concepts (Cloud, Frameworks, Infrastructure) into strategic business narratives for non-technical executives. • High-Fidelity Artifacts: Whether it is a Board-level slide deck, a complex financial graph, or a concise strategy document, your output is camera-ready and drives immediate executive decision-making. Who You Are • A Strategic Director: 10+ years of experience in high-scale tech environments (Cloud, Infrastructure, or FinOps). You are ready to step into a Head of Business Operations role. • Quantitatively Elite: You are dangerous in Excel and data visualization. You view the organization through the lens of data, and you have the technical skill to manipulate that data yourself. • Technically Grounded: You have a firm grasp of Cloud architecture and the software development lifecycle. You can hold your own in a deep-dive with Principal Engineers. • A High-Velocity Closer: you dont just identify problems; you build the systems that prevent them from recurring. The base pay range for this position is expected in the range below: $162,800 - $244,000 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Support and develop the Responsible AI program's operations, communication, and governance activities, ensuring alignment with ethical standards and regulatory requirements. | Requires 5+ years in AI, technology ethics, or risk management, with proven experience in developing guidelines, training, and communication strategies. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the Team and the Role We are seeking a Senior Program Manager to assist with the growth of eBay's program passionate about Responsible AI. We are looking for a candidate who will play a pivotal role in guiding our product and engineering teams to develop and deploy AI technologies that align with our Responsible AI standards and compliance requirements. This position will also influence how the program communicates with collaborators internally regarding operational and compliance metrics. Reporting to the Lead Program Manager for Responsible AI, you will take the lead on how the Responsible AI program communicates to the rest of eBay. This role requires a strategic problem solver who is proficient in the field of artificial intelligence, ethics, and risk management. What You Will Accomplish Develop a training plan, including material preparation, to educate employees on AI ethics, development, and regulations. Program Management, Monitoring and Reporting: Support the Responsible AI program’s internal operations and management. Track the team’s progress against our work plan. Coordinate regular updates to collaborators on operational performance and regulatory adherence indicators. RAI Governance Support: Support some RAI Governance activities, like managing RAI-related agenda items for the AI Governance Council and coordinating input from multiple stakeholders, at multiple levels of seniority. Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure AI systems are designed and implemented in line with eBay’s ethical standards and regulatory requirements. Qualifications Bachelor’s degree in Program Management, Computer or Data Science, Product Management, Ethics, or a related field; advanced degree preferred. 5+ years of experience in AI, technology ethics, risk management, or a similar field, with a focus on program management. Proficient knowledge of AI technologies, ethical considerations, and regulatory environments. Proven track record of developing and implementing guidelines, training programs, and communication strategies. Excellent communication and interpersonal skills, with the ability to influence and engage partners at all levels. Proven experience in effectively collaborating with various groups throughout a company. Candidates with strong policy or compliance backgrounds combined with proven responsible AI experience are strongly encouraged to apply. Additional Preferred Skills Exceptional stakeholder engagement skills, with experience delivering strategic programs in partnership with teams across an organization. Demonstrated insight and cultural awareness when navigating critical ethical considerations. Experience with product development processes, AI and data governance frameworks, or compliance processes. Familiarity with large language models or generative AI technologies. The base pay range for this position is expected in the range below: $111,200 - $190,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Lead internal communications and events for eBay’s North American markets, aligning with corporate strategy and culture. | 7+ years in communications with strong event planning, storytelling, and cross-functional collaboration skills. | At eBay, were more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. Were in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and role: Join our dynamic Employee Communications team at eBay, where we are dedicated to crafting meaningful connections and encouraging a vibrant workplace culture. As the Lead Employee Communications Manager for the International Markets, you will play a key role in bringing eBays strategy, purpose, and culture to life through many channels, including crafting innovative events and experiences. As eBay advances its strategy, we seek an internal communicator to keep our international teams informed, engaged, and connected. This person will also share their success stories with the broader eBay community. The ideal candidate has demonstrated experience in internal communications and a passion for crafting clear, creative, and impactful messages for diverse global audiences. What you will accomplish: • Strategic Communications Collaboration and Leadership Advice for the GM, North America. Define and communicate the eBay strategy to North America Markets, encouraging employees to support long-term sustainable growth for eBay. • Partner with NA GM and Leadership Team, and People Business Partners, to prepare and support leaders for high-impact communication moments (e.g., change comms, announcements). • Advise the GMs and Leadership teams in the NA Markets on their messaging, adapting the eBay strategy to their audience and helping them develop a narrative for in-market initiatives. • Lead horizontal NA communications planning and own the narrative to develop strategic internal events. These include town halls, Strategy Kick-offs, Team Days, and Leadership Visits. Work closely with other Global Marketplace Experience ICBPs and executive leadership team’s Comms partners. Connect employees to our global strategy, culture, and purpose. Build line of sight with their teams’ and market’s goals. • Build strong two-way communication between global, regional, and local teams. • Collaborate and coordinate across functions (Global Communications, Marketing, Markets Activation Team) to ensure consistency and alignment with company-wide business and communications activities. • Build and deliver engaging events and experiences that clearly reflect eBays strategy and culture for employees in the US and Canada. The primary focus is on the San Jose HQ. • Partner with agencies and suppliers to develop and complete high-quality content and experiences that resonate with employees. • Work together with internal groups, including the broader communications team, brand/marketing, EMR (facilities), and Communities of Inclusion, to help nurture strong ties to our DNA. • Act as the connector for all communications teams across the Global Markets Success organization. Ensure they have what they need to deliver in-market communications. Develop playbooks that allow sharing of effective methods across Comms. • Use data-driven insights to measure the impact of communication activities and continuously refine our approach. What you will bring: • 7+ years’ experience in communications with a strong focus on event planning and execution. • Excellent communication and interpersonal skills, capable of engaging and encouraging diverse audiences. • Strong project management skills, with the ability to direct multiple initiatives and engage closely with internal teams and external partners. • An imaginative approach with a passion for storytelling and crafting memorable experiences. • Ability to work collaboratively and influence cross-functional teams in a global environment. • Flexibility to travel occasionally and adapt to different time zones as needed. The base pay range for this position is expected in the range below: $166,000 - $221,600 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Oversee daily AML compliance operations, mentor team members, and ensure adherence to regulatory standards. | Requires 4+ years in AML compliance operations, team leadership experience, and CAMS certification. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. At eBay, we are a passionate community dedicated to crafting an ambitious and versatile work environment. eBay Payments is a growing organization that inspires passion, courage, and inventiveness - creating the future of global commerce and making an important, positive impact on millions of eBay sellers and shoppers around the world. As a Team Lead in the GCPO Operations team, you will contribute significantly to the eBay AML Conspiracy and Enhanced Due Diligence (EDD) programs. You will help craft the growth of the distributed team handling these regulatory reviews. Are you looking for a special place to take your Payments, Operations, and Compliance career to the next level? Then, come speak with us! What You'll Do Oversee daily tasks as a Team Lead for a Conspiracy/EDD operations team. Responsibilities include meeting deadlines, training and mentoring teammates and analysts, and maintaining quality assurance standards. Holding teams accountable to operational metrics. Acquire a comprehensive knowledge base of AML processes and procedures to include variances by regional regulatory entities. Work closely with the Global Operations Manager, the Quality Assurance team, and the regional AML Policy Officers to identify efficiencies to streamline compliance processes. Location To help with Global team coverage and support, this role will be US based. Candidates accepting this role can be Work from Home, Hybrid, or In Office. What You Have (preferred not required) 4+ years in an AML compliance operations role within a financial services company. 2+ years of experience mentoring/leading a team in an agile environment, including experience with reporting. Extensive knowledge of AML regulations as well as typologies and red flags. CAMS certification. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Here at eBay, we love crafting opportunities for others by connecting people from a diverse group of backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/our-company/diversity-inclusion/. The base pay range for this position is expected in the range below: $50,800 - $80,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.
Define and execute product strategy for AI-powered help experiences, collaborating with engineering, data science, and design teams. | 6+ years of product management experience, with at least 2 years in AI/ML or data-driven products, and experience applying AI to customer experience improvements. | At eBay, were more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. Were in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: The Digital Services AI Product team is building the foundation for the next generation of help experiences on eBay. We are focused on making support personalized, effortless, and fast, providing seamless help where and when customers need it. With hundreds of millions of listings and a global community of buyers and sellers, eBay’s scale creates a unique opportunity to transform how people find help and resolve issues. We are developing an ecosystem of AI Agents and composable AI platforms that enable adaptive, scalable help experiences across every customer touchpoint. As a Senior Product Manager, you will define and own the strategy for how we design, build, and scale AI-powered help experiences. You will work closely with design, engineering, data science, and operations to turn emerging AI capabilities into simple, trusted, and impactful products for customers and the business. What you will accomplish: • Define the product strategy, roadmap, and execution for AI Agents and composable AI platforms. • Use data and experimentation to guide decisions, measure impact, and drive continuous improvement. • Turn customer and business needs into clear, actionable product direction and requirements. • Bring data, insights, and industry trends to inform and improve the product experience. • Partner closely with design, engineering, and data science to deliver reliable, high-quality products at scale. • Build alignment and strong partnerships across teams to stay focused on shared goals. • Keep the customer at the center of every product decision. What You Will Bring: • 6+ years of product management experience, with at least 2 years in AI/ML or data-driven products. • Experience applying AI to improve customer experiences and solve real customer problems (e.g., conversational AI). • Skilled at using data and insights to uncover opportunities, drive prioritization, and measure success. • Technical fluency and foresight to collaborate with engineers. • High ownership mindset with a bias for action and focus on creating customer and business impact. • Experience building 0→1 products and navigating ambiguity with confidence. • Experience in customer support or self-service domains is a plus but not required. The base pay range for this position is expected in the range below: $111,200 - $192,800 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Lead platform architecture modernization, including microservices migration and designing scalable, loosely coupled systems. | Requires 15+ years in engineering leadership, strong architectural skills, and experience in managing large, distributed teams. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. The Company We connect people and build communities to create economic opportunities for all. eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We enable economic opportunity for individuals, entrepreneurs, businesses, and organizations of all sizes. eBay’s strategic vision is to become the best global marketplace for enthusiast buyers and sellers. Looking for a purpose-driven company that puts the customer at the heart of everything? A culture that encourages people to think big and be curious, to act with urgency and integrity, and to be fearlessly inclusive? That’s who we are. If this sounds compelling, join eBay! Position Overview We are seeking a seasoned Senior Director of Engineering with a profound emphasis on services platform architecture to lead our Seller Experience platform engineering organization. The successful candidate will drive modernization initiatives to transform our platform into a highly adaptable self-service offering for both internal developers and our external third-party provider (3PP) API community. Key Responsibilities Technical Leadership: Guide teams in architectural refactoring, focusing on monolith-to-microservices migration. Collaborate with architects to design and implement a next-generation services platform. Define and promote the engineering vision to enhance growth and engineering velocity. Develop strategies for improving operational and execution efficiencies. Strategic Collaboration: Partner with product and business stakeholders to align technology roadmaps with strategic goals. Foster strong relationships with third-party partners. Influence the future platform strategy and execution across the company. Management Style: Cultivate an engineering culture focused on collaboration, technical excellence, and continuous improvement. Mentor and evolve team structures, workflows, and interaction models to optimize delivery velocity. Advocate for community engagement, equipping the seller community with necessary tools. Embrace a "leader as a coach" philosophy to develop team capabilities and performance. Platform Improvement: Analyze current architecture and identify areas for improvement. Implement best practices in services platform architecture to enhance user experience for our global audience. Required Qualifications Bachelor’s degree in Computer Science (Master’s preferred). 15+ years in engineering and leadership, with experience in managing multiple teams. Strong architectural skills with scalable, loosely coupled systems. Proven success in migrating monoliths to microservices. Full-stack development experience across modern stacks. Desired Qualifications Expertise in Team Topologies and sociotechnical systems thinking. Experience in flow optimization using DORA and SPACE metrics. Dynamic reteaming experience to adapt to priorities. Experience leading large engineering organizations, managing ambiguity, and aligning efforts with business goals. Proficient in Federated GraphQL to drive efficient architectures with data fetching across multiple services. Strong understanding and implementation of Agile and Lean principles to foster continuous improvement and iterative development processes. Experience in managing remote and distributed teams, with the ability to effectively harness global talent while managing cultural and timezone differences. Experience with AI/Machine Learning solutions, capable of integrating AI/ML to enhance service platform capabilities and optimize user experiences without requiring advanced expertise. Why Join Us? Shape the future of a high-scale e-commerce platform. Build a culture blending architectural excellence with agility. Work with executive leadership to drive impact. We invite passionate leaders with a robust technical background and a management style to join us on our journey to redefine services platform architecture. The base pay range for this position is expected in the range below: $274,400 - $366,300 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Handle high volume inbound calls with empathy and clarity, resolve complex customer issues, maintain performance metrics, and adhere to compliance and quality standards. | 2+ years of call center or relevant customer service experience, strong communication and empathy skills, digital proficiency, ability to work structured schedules, and must be located in Texas with a secure remote workspace. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. This is a Remote Position You will: • Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts • Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay, the buyer, and the seller • Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages • Apply own judgment in certain cases to proactively find a resolution when not immediately available • Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more. You are: • Able to work an AM or PM schedule with two consecutive days off, working either Saturday or Sunday • Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers • Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities. • Able to deliver extraordinary impact. You start by being excellent at the basics and going above and beyond for our people, customers, and partners • Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights • Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree. To be successful (Requirements): • 2+ years of call center or relevant customer service experience • A stellar communicator, with high level of empathy and emotional intelligence • Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches • You are customer-centric and maintain a high level of customer care in a variety of different and complicated situations • Skilled and insightful to the needs of customers. Maintaining high levels of resiliency while delivering tough messages • Comfortable in a dynamic, fast-paced, and constantly evolving working environment Work from Home Requirements: • Must Be Located in Texas. • Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults • Willing to work a structured work schedule which includes not being able to undertake the primary care of another individual (such as a child or adult) during working hours • Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems) • Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload What is Next? Thanks for taking the first step in starting your career with eBay, we look forward to reviewing your application! We have multiple steps in our process. If you are selected to move forward, you will be contacted via email and asked to complete an online skills assessment. We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies! So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about Diversity, Inclusion and Belonging at eBay click here: Our Benefits: • Starting pay of $21.50/hr with differentials for swing and weekend shifts • Benefits on Day 1 (Medical, Dental, Vision Insurance) • 16+ Days of Paid Time Off • eBay Sabbatical- Every 5 years, receive 4 weeks off at 100% pay • Teammates receive quarterly performance bonuses and yearly performance raises And many more at ebaybenefits.comhttps: //www.ebayinc.com/our-company/diversity-inclusion/ The base pay range for this position is expected in the range below: $30,800 - $52,900 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Handle high volume inbound phone contacts, resolve complex customer issues with empathy, adhere to performance metrics, and maintain compliance in a fast-paced remote environment. | 2+ years of call center or relevant customer service experience, strong communication and empathy skills, digital proficiency, ability to work structured schedules, and must be located in Texas with a secure remote workspace. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. This is a Remote Position You will: Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay, the buyer, and the seller Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages Apply own judgment in certain cases to proactively find a resolution when not immediately available Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more. You are: Able to work an AM or PM schedule with two consecutive days off, working either Saturday or Sunday Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities. Able to deliver extraordinary impact. You start by being excellent at the basics and going above and beyond for our people, customers, and partners Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree. To be successful (Requirements): 2+ years of call center or relevant customer service experience A stellar communicator, with high level of empathy and emotional intelligence Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches You are customer-centric and maintain a high level of customer care in a variety of different and complicated situations Skilled and insightful to the needs of customers. Maintaining high levels of resiliency while delivering tough messages Comfortable in a dynamic, fast-paced, and constantly evolving working environment Work from Home Requirements: Must Be Located in Texas. Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults Willing to work a structured work schedule which includes not being able to undertake the primary care of another individual (such as a child or adult) during working hours Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems) Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload What is Next? Thanks for taking the first step in starting your career with eBay, we look forward to reviewing your application! We have multiple steps in our process. If you are selected to move forward, you will be contacted via email and asked to complete an online skills assessment. We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies! So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about Diversity, Inclusion and Belonging at eBay click here: Our Benefits: Starting pay of $21.50/hr with differentials for swing and weekend shifts Benefits on Day 1 (Medical, Dental, Vision Insurance) 16+ Days of Paid Time Off eBay Sabbatical- Every 5 years, receive 4 weeks off at 100% pay Teammates receive quarterly performance bonuses and yearly performance raises And many more at ebaybenefits.comhttps: //www.ebayinc.com/our-company/diversity-inclusion/ The base pay range for this position is expected in the range below: $30,800 - $52,900 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.
Design and develop highly available, fault tolerant distributed web services and applications for eBay's seller platform, owning projects end-to-end including architecture, coding, testing, deployment, and support. | 8+ years experience with Java and backend distributed systems, strong architectural and design skills, proficiency in relational and NoSQL databases, experience with CI/CD pipelines, and knowledge of security and performance testing. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and role: We are the eBay Seller Experience team! We are seeking a dedicated, creative and passionate Staff Backend Software Engineer to architect, design and develop innovative, highly performant, available software in the form of web services and applications across various device form factors that help business sellers worldwide to on-board, handle inventory & listing and grow their business on the largest global marketplace. These applications help business sellers worldwide to onboard, manage, and grow their businesses on eBay's global marketplace. In this role, you will contribute at the very core of eBay’s selling experience, to deliver an engaging selling experience for more than 25 million sellers across 22 nations, who collectively generate billions of dollars in revenue quarterly. What you will accomplish: • Responsible for a functional domain to design cross data center distributed, fault tolerant, highly available and performant web services and web applications by using software architecture design, OOA/D skills in addition to outstanding analytical and problem solving skills • Own major projects and features from design phase to coding, testing, deployment and support • Estimate engineering effort, plan implementation, and rollout system changes. Identify project technical risks and make recommendations to mitigate • Implement and manage CI/CD pipelines using tools like Jenkins and Git. What you will bring: • BSCS, BSEE, MSEE or MSCS or similar technical degree, plus 8+ years of experience crafting & developing highly scalable distributed platforms and services and internet scale web applications • Expert and hands-on experiences in Java, Spring Framework, Caching, GraphQL, Design Patterns, OOA/D, Data Structures, REST, JSON, and Internet Protocols • Proficiency in a programming language such as Java/Scala, and strong foundation in data structures, algorithms and a strong understanding of multithreading, synchronization, concurrent programming; deep architectural understanding of system design and lead project to completion • Solid knowledge and experience of relational databases (Oracle) and/or NoSQL data technologies (Mongo, Cassandra, Couchbase), Elasticsearch and related toolset • Experience driving architecture discussions, producing well-documented design docs, participating in design and code reviews and contributing to coding and unit testing of fault-tolerant applications. Comfortable or have familiarity with all the layers of multi-tier applications to design complete solutions and maintain products • Experience in non-functional skills like Security, Load and Performance Tests, Accessibility, Site Speed optimization, Cross-browser /Cross-platform UX Design #LI-BB1 The base pay range for this position is expected in the range below: $115,200 - $199,700 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Develop modular, well-tested iOS mobile features, conduct code reviews, maintain documentation, and collaborate with stakeholders to deliver high-quality mobile applications. | Bachelor's degree and 5+ years of iOS mobile development experience with Swift, Objective-C, XCode, and familiarity with network service integration. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the Team: Join eBay's Live team, a vital part of eCommerce innovation dedicated to transforming shopping journeys on eBay marketplaces. Our team focuses on simplification, personalization, and modernization to create world-class experiences for millions of users daily. With an emphasis on impactful projects and a commitment to a vibrant, diverse, and collaborative culture, we offer flexibility and support for remote work, ensuring work-life balance. Be involved in technical decision-making, handling complex projects, and improving engineering practices, while reporting to a multi-functional team dedicated to ongoing modernization in a dynamic setting. What you will do & learn: • Develop features that are modular and loosely coupled • Able to translate product and design documents into clean, high-quality, crash-free, well-tested and maintainable production code autonomously • Write unit tests and automation code for all shipped features • Conduct code review for immediate team • Develop and maintain technical documentation to support software applications. • Propose and evaluate multiple design options, providing estimates for each. • Structure and complete tasks independently, meeting deadlines and milestones. • Effectively communicate assumptions and seek clarification from stakeholders, ensuring alignment and understanding across all domains. What you will bring • Bachelor's degree from an accredited College or University in Computer Science or related major and 5+ years of mobile development experience • Experience in iOS, Swift, Objective-C, and XCode as well as familiarity with the integration of network services • Knowledge of GraphQL, REST is helpful • Knows about Async/Await, concurrency, combine, UIkit, SwiftUI and various iOS development frameworks essential for Mobile Application development The applicable base pay range for this position is dependent on work location. The base pay range in the San Francisco Bay Area, New York City Metro and Seattle Metro is expected in the range below: $142,400 - $190,100 The base pay range for all other U.S. work locations is expected in the range below: $95,200 - $168,700 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Design, develop, and improve scalable front-end systems for eBay's Discovery Platform, collaborating with cross-functional teams and influencing technical decisions. | Bachelor's degree and 5+ years experience in front-end development using JavaScript/TypeScript, React, Node.js, CSS, with knowledge of server-side rendering and UI libraries like Material UI or Ant UI. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: We’re the Buyer Destination team under the Core Buyer Experience engineering team. Our team is pioneering the development of the Discovery Platform, a next-generation capability designed to deliver highly personalized, feed-based, and curatable content across eBay's Discovery Shopping surfaces. This initiative is set to transform not only the Buyer Destination experience but also extend its impact across all Core Buyer teams at eBay. We are currently seeking talented Web engineers to join our shopping surfaces teams. In this role, you will collaborate closely with senior leads and architects to build and improve the surfaces for Web, driving innovation and excellence and also enabling engaging experiences on our shopping surfaces. What you will accomplish: • Convert business needs into software designs and produce high-quality, efficient, and scalable code • Own and contribute deeply to a significant functional domain, demonstrating expertise • Influence and guide technical decision-making across domain teams • Improve team efficiency by identifying and promoting productivity improvements • Design systems with flexibility to adapt to evolving requirements, accelerating engineering velocity • Engage with cross-functional teams to build innovative solutions aligned with objectives What you will bring: • Bachelor's degree in Electrical Engineering, Computer Science, or a related field • Minimum of 5 years of experience in designing front-end systems and development using Javascript/Typescript, CSS, React, NodeJS • Experience with server-side rendering using open-sourced UI libraries like Material UI or Ant UI • Proven experience with Webpack and Express.js, illustrating a strong understanding of BEM-structured CSS and browser intricacies js, illustrating a strong understanding The base pay range for this position is expected in the range below: $95,200 - $168,700 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
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