eBay

As a Site Reliability Engineer, you will manage major incidents and ensure the overall health of eBay's services. You will develop strategies for availability and reliability while enhancing observability and supporting an engineering-focused culture. | Candidates should have a BSCS or related degree and at least 3 years of experience in large-scale internet/server environments. Strong software engineering skills and incident management abilities are essential, along with expertise in web operations and observability tools. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: As a Site Reliability Engineer at eBay, you'll play a key role in managing major incidents and the overall health of our services, making sure they are both resilient and high-performing. You’ll create strategies for availability and reliability, enhance domain ecosystem observability, and support a shift toward a more engineering-focused culture. Your contributions will ensure that eBay’s technology remains cutting-edge and reliable for our global community. What you will accomplish: Proactive Monitoring: Continuously monitor the health of eBay's critical services to identify and address potential issues before they escalate. Solution Development: Collaborate with Architecture, Engineering, and Operations teams to develop solutions that ensure high site availability, reliability and performance. Collaborative Problem Solving: Work closely with partner teams to resolve recurring technical issues, onboard new alerts, and develop high-quality Standard Operating Procedures (SOPs). Automation and Process Enhancement: Identify and implement opportunities to enhance automation and reduce manual workload, improving overall efficiency. Enhance Monitoring Tools: Improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay’s reliability and incident management capabilities. Incident Management: Act as Incident Commander to drive resolution of major incidents, manage alarms, and ensure effective communication with leadership and partner teams. What you will bring: BSCS or related 4-year technical degree 3 years of experience in large-scale internet/server environments, including cloud computing and multi-tier architectures. Experience with delivering solutions with software engineering skills including Java, Python, GO, etc Strong incident management and leadership skills, with excellent technical triage and troubleshooting abilities, especially during crises. Expert knowledge in large-scale web operations, including web-based Java/J2EE architectures, JVM configurations, and a deep understanding of UNIX, Linux, networking (TCP/IP), and databases (both relational and NoSQL). Experience in android and iOS application debugging. Experience with observability tools such as Grafana and Prometheus, and skills in documenting procedures for knowledge management. Strong interpersonal and communication skills to thrive in fast-paced, dynamic environments. NOTE: This position is for an overnight shift (6:00 PM- 6:00 AM PT) working remotely. Team members will work between four and five consecutive days in a row, and then have a similar number of days off in a rotating pattern. Additionally, this position offers a pay differential for working the night shift and does not have on-call responsibilities. The base pay range for this position is expected in the range below: $78,400 - $139,400 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

Lead and mentor a full-stack engineering team to develop scalable e-commerce platform features, ensuring high performance and reliability. | Proven leadership experience in software engineering, expertise in large-scale distributed systems, and at least 10 years of relevant work experience. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Join an extraordinary team of engineers, designers, product managers, and analysts at eBay, working on one of the world’s most trafficked and loved websites. Our team is dedicated to crafting products that make a significant impact. As a leader, you will guide a hard-working full-stack team focused on backend and frontend engineering to power key platform capabilities for Buyer Experience. You'll play a pivotal role in projects that drive functionality, performance, reliability, and scalability, supported by empathetic people leadership that encourages deep understanding of products and services. What will you do? Lead and mentor a dedicated, full-stack team comprising backend and frontend engineers, providing tailored, empathetic professional development guidance. Cultivate a collaborative, inclusive, and high-performing team environment. Drive accountability for the team's work and ensure the shipment of high-quality software. Establish and maintain a prioritized, healthy product backlog in alignment with strategic team objectives. Collaborate with product managers, business units, and analytics teams to define, brainstorm, and scale the next generation of our shipping products. Define the technical vision for the team, championing best practices and innovation. Raise the technical bar by solving complex challenges related to large-scale performance and system reliability. Balance short-term delivery needs with long-term strategic goals to quickly ship high-impact products. Effectively partner with and influence peers and senior leadership across the entire eBay organization. Qualifications Proven experience leading or managing a small to medium-sized team of software developers. Expertise in building large-scale, distributed systems that prioritize high availability, scalability, and resilience. An approach committed to achieving consistent, high-velocity delivery. Exceptional communication skills, with the ability to articulate complex thoughts and proposals clearly. Experience working effectively within Agile development methodologies. Strong capacity for quickly grasping new technical domains and adapting to evolving requirements. Familiarity with the e-commerce domain is a significant plus. 10+ years of overall work experience, including 3+ years in a leadership or management role. Why Join Buyer Experiences? Exciting Product Mission with Impactful Technical Challenges: Dive into the heart of e-commerce innovation. By focusing on simplification, personalization, and modernization, we are transforming eBay's shopping journey. You will apply innovative technologies, including Generative AI, to tackle complex technical challenges that directly improve the experience for millions of eBay users daily. Vibrant, Collaborative Culture: Our strength is rooted in diversity, transparency, and a collaborative spirit. We maintain an open culture where every voice is valued and heard. We celebrate collective success and approach every challenge as a shared growth opportunity. Flexible Working: We offer robust support for remote work, enabling you to maintain a seamless balance between your professional and personal life. Compensation and Benefits eBay supports your health and wellbeing globally with a competitive compensation package and a diverse range of benefits tailored to your unique needs. Explore our comprehensive benefits package here: ebaybenefits.com. The base pay range for this position is expected in the range below: $152,400 - $247,800 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Build and maintain scalable, distributed backend systems for eBay’s homepage, influencing technical decisions and leading engineering efforts. | Over 6 years of experience with proficiency in Java and NodeJS, experience designing scalable, high-available systems, and a Bachelor's degree in CS or related field. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: eBay's Homepage engineering team is looking for an outstanding Backend Engineer to work with as we redefine the face of eBay. You’ll be working with a world class team of engineers, designers, product managers, and analysts to create great products that make a difference on one of the world’s most trafficked and loved websites. Our technology stack includes rapidly evolving GenAI models, a Machine Learned Recommendation Framework, JS Frontend app and Javascript+Java based back-end. The home page includes key machine learning recommendations like “Recommended for you”, “Frequently Searched by you”, deals and marketing placements. Our team is highly visible in the organization, has a direct business impact on eBay's top-line revenue, and has customer impact globally. What we work on here impacts the lives of millions every day! What you will accomplish Build and maintain eBay’s homepage backend engineering and translate requirements to software design and create clean, efficient, extensible, maintainable code. Be responsible for a large functional area possessing in-depth knowledge and expertise. Influence across domain teams and guiding others towards the right technical decisions. Design and build scalable, distributed and high-available systems, ensuring high-performant, responsive website and accessibility. Provide technical guidance, code review for immediate team and other teams, contribute and review ADRs (Architecture Decision Records), coaching, and mentorship to individual team members within and outside teams. Lead engineering support, release, and on-call responsibilities. Identify areas in the team applications and integrate flexibility in the design for these areas Improve engineering velocity through CI/CD recommendations and process improvements Lead and improve E2E testing quality and increases delivery velocity across features. What you will bring 6+ years of experience with proficiency in multiple programming languages (emphasis in Java and NodeJS preferred), with deep mastery in one or two specific languages/framework. Bachelor's degree in EE, CS or other related field. Experience in proposing and influencing technical strategy & roadmap, balancing short/long term wins is preferable. Experience designing and building scalable, distributed and high-available systems, ensuring high-performant, responsive website and accessibility. Familiarity with shift left approach is a plus. Experience taking a lead role delivering complex software systems. Plusses: GraphQL, Typescript The base pay range for this position is expected in the range below: $115,200 - $199,700 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Develop and operationalize solutions to improve seller engagement and success on the eBay platform through cross-functional program management and strategic initiatives. | 7-9+ years in strategy, operations, or consulting roles with experience managing complex cross-functional programs, strong analytical and communication skills, and the ability to influence executive stakeholders. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About EBay Live eBay Live is a new way to sell on eBay, where sellers and buyers interact live on video. eBay sellers build buyer trust, expand their customer base, and grow repeat business through consistent and engaging live streams on eBay Live. eBay buyers can view, chat, ask questions, give feedback, vote, and buy online during eBay Live selling. About The Role eBay Live is redefining how sellers engage customers through real-time commerce. We’re hiring a Senior Manager, Seller Success to build and operationalize solutions to reduce friction for our Live Sellers. As an Individual Contributor on the Seller Success team, you will operate as an internal consultant, parachuting into broken workflows, running root-cause analyses, and identifying scope of impact before designing and standing up fixes across multiple departments and cross-functional teams. You will build for scale, maintain a global perspective, and develop clean and repeatable tooling (SOPs, dashboards, change management plans, etc) to ensure process adoption before moving to the next highest-impact problem. Success will be measured by time-to-resolution, fix effectiveness, adoption at scale, and seller outcomes (GMV, retention, CSAT). As a Senior Manager, you will also drive discovery for ambiguous problems, design program KPIs and guardrails, and make cross-initiative tradeoffs to further the business unit’s overall strategy. What You Will Accomplish • Develop Seller Strategy: Derive insights from internal and external data sources, drive discovery for complex problems, and deliver executive-level proposals and project roadmaps outlining issue prioritization, resource requirements, and project milestones. Support annual planning process, evangelizing needs to broader organization. • Backlog Triage & Portfolio Management: Analyze a list of internal and external friction points in our strategic seller customer journey, size the impact of the problems, and recommend focus areas for issue resolution. • Parachute Problem-Solving: Manage large, multi-threaded programs end-to-end. Lead short, focused engagements on top strategic priorities: map root causes, define deliverables and timeframes, set and track KPIs, identify and assign owners, and proactively identify and resolve program blockers. • Build the Solution: Design the minimum viable fix and the globally scalable end-state across SOPs, templates, automation/tooling, and seller education & comms in accordance with seller strategy (e.g., onboarding assets, feature GTM support, Help Center content, Salesforce workflows). Install structural improvements in process, goals and governance practices to remove recurring blockers. • Operationalize Globally: Stand up programs, best practices, and trainings across multiple resource models and org designs. Identify and implement process customization to accommodate for geography-specific localization needs. Drive adoption and change management across regions, establish light but real governance, and complete clean handoffs to steady-state owners. • Influence & Unblock: Align and negotiate with cross-functional stakeholders including Category Management, Account Management, Global Customer Success, Product, Legal, Product Marketing, and Finance teams. Surface risks early, drive mitigation, and keep highly matrixed teams focused on value delivery. • Measure & Learn: Define KPIs, tests, and track measures of success for all initiatives. Build instrument dashboards, run tests where feasible, publish ROI readouts, and feed insights into the Seller Success roadmap. • Drive Seller Success: Keep the eBay Live Seller at the core of our work. Proactively identify opportunities to increase seller effectiveness by developing and implementing strategies to increase their Gross Merchandise Value, streaming hours, and other measures of success. What You Will Bring • 7–9+ years in Strategy & Operations, program delivery, or consulting-style roles with building, scaling, and managing complex cross-functional programs • Self-starter with a proven track record of developing strategy, managing dependencies, influencing executive-level leaders and driving ownership across cross-functional teams • Strategic thinking capabilities, including the ability to share insights to inform business planning initiatives, develop cross-functional frameworks for success, and build cases for investment • Strong analytical skills, a proven track record of translating insights into actionable strategic plans, and demonstrable experience of innovative problem-solving at scale • Excellent organizational, communication, and interpersonal skills, including the ability to succinctly communicate complex problems to executive audiences, quantify issues and impact, and develop well thought-through resource asks and potential solutions • A dynamic, proactive approach, an ability to create clarity out of ambiguity, and the desire to work in a fast-paced, evolving environment • Nice to Haves: MBA or similar relevant experience, marketplace or live/creator commerce experience, and/or customer enablement experience within e-commerce The base pay range for this position is expected in the range below: $101,200 - $174,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Drive inbound marketing strategies for advertising experiences in a global e-commerce environment. | 5+ years of product marketing experience with expertise in go-to-market strategies and cross-functional team collaboration. | A global e-commerce leader is seeking a Product Marketer to drive inbound marketing strategies for Advertising experiences. Candidates should have 5+ years of experience in product marketing, showcasing expertise in go-to-market strategies and collaboration with cross-functional teams. This position offers a competitive salary and the opportunity to work in a dynamic environment enhancing e-commerce for millions of users. #J-18808-Ljbffr

Delivering performance insights, developing analytical tools, and collaborating across teams to inform business decisions. | 7+ years in analytical roles with skills in data visualization, SQL, statistical modeling, and automation, along with strong communication skills. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About The Role: As Sr. Manager, Global Business Performance, you will help the Global Business Performance Team in delivering key insights and recommendations to eBay CEO, CFO and leadership team! You will collaborate with multiple cross division teams and use one of the world’s largest datasets in order to communicate a clear and summarized outlook of eBay’s performance! You are responsible for creating and maintaining performance deep dives tools, report on performance weekly/monthly & quarterly with exposure to eBay finance leadership team. We are looking for an individual with a strong motivation to continuously improve and challenge the status quo. The ideal candidate will possess outstanding analytical and communication skills, and an ability to break down sophisticated problems with creative solutions. This role reports to the Head of Global Business Performance. What You Will Accomplish: • Deliver business performance reporting on a weekly, monthly, and quarterly cadence, providing clear insights into key drivers and trends. • Develop and improve analytical tools that allow for rapid, data-driven performance assessments. • Communicate insights effectively to both technical and non-technical audiences, ensuring timely business actions. • Lead ad-hoc analytics and cross-functional initiatives to address critical business questions. • Model eBay’s future outlook using sophisticated analytics and scenario modeling. • Collaborate with Finance, Marketing, Strategy, Analytics, and Product teams to lead complex analytical projects and provide actionable recommendations. • Streamline reporting and processes by identifying automation opportunities that save time and reduce non-value-added work. What You Will Bring: • Dedicated to working the Hybrid model with 3 days per week onsite at our San Jose, CA corporate headquarters. • 7+ years of experience in a similar analytical role — ideally within Finance, Analytics, Strategy, Engineering, or Product Management. • Proven ability to structure and tackle complex analytical problems using both quantitative and qualitative methods. • Proven track record of influencing cross-functional partners and driving insights into action. • Outstanding communication and presentation skills, capable of translating sophisticated analyses into clear, impactful narratives for diverse audiences. • Strong analytical competence with a meticulous attention to detail and accuracy in data handling and reporting. • Bachelor’s or Master’s degree in a quantitative field (e.g., Mathematics, Engineering, Statistics, Economics, or Business). • Familiarity with statistical modeling, forecasting, or machine learning concepts. • Experience developing automated reporting and data visualization dashboards (e.g., Tableau, Power BI, or Looker). • Experience with SQL or relational databases highly preferred. #LI-JG1 The base pay range for this position is expected in the range below: $162,000 - $216,300 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Retrieve, pack, ship, and receive auction items accurately and on time while maintaining safety and inventory records. | High school diploma or equivalent, warehouse or shipping experience, physical ability to lift 50 lbs, strong organizational and communication skills. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. General Warehouse Associate Job Overview: We are seeking a detail-oriented General Warehouse Associate to join our dedicated shipping team. This role is crucial for the accurate handling and distribution of items won in our auctions, as well as managing incoming packages. The successful candidate will be responsible for retrieving, packing, shipping, and receiving auction items, ensuring they are delivered on time and without damage. Key Responsibilities: • Retrieve auction items from warehouse locations based on detailed shipping orders. • Carefully pack items to prevent damage during transit, using appropriate packaging materials and techniques. • Process shipping labels and documentation to ensure accurate delivery to the correct addresses. • Inspect items before and after packing to confirm that they are in the correct condition and match auction specifications. • Coordinate with team members and other departments to ensure a smooth workflow and timely dispatch of all items. • Maintain a clean and safe work environment in compliance with company and safety standards. • Utilize warehouse management software and tools to update inventory and track package statuses. Qualifications: • High school diploma or equivalent; further training or certification in logistics or warehouse management is a plus. • Proven experience in a warehouse or shipping role, preferably in a high-volume or auction house setting. • Exceptional attention to detail and accuracy. • Strong organizational and time management skills. • Ability to work effectively under stress and adapt to changing conditions. • Excellent teamwork and communication skills. • Physical ability to lift up to 50 lbs and stand for prolonged periods. The base pay range for this position is expected in the range below: $30,800 - $52,900 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Handle high volume inbound calls with empathy and clarity, resolve complex customer issues, maintain performance metrics, and adhere to compliance and quality standards. | 2+ years of call center or relevant customer service experience, strong communication and empathy skills, digital proficiency, ability to work structured schedules, and must be located in Texas with a secure remote workspace. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. This is a Remote Position You will: • Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts • Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay, the buyer, and the seller • Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages • Apply own judgment in certain cases to proactively find a resolution when not immediately available • Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more. You are: • Able to work an AM or PM schedule with two consecutive days off, working either Saturday or Sunday • Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers • Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities. • Able to deliver extraordinary impact. You start by being excellent at the basics and going above and beyond for our people, customers, and partners • Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights • Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree. To be successful (Requirements): • 2+ years of call center or relevant customer service experience • A stellar communicator, with high level of empathy and emotional intelligence • Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches • You are customer-centric and maintain a high level of customer care in a variety of different and complicated situations • Skilled and insightful to the needs of customers. Maintaining high levels of resiliency while delivering tough messages • Comfortable in a dynamic, fast-paced, and constantly evolving working environment Work from Home Requirements: • Must Be Located in Texas. • Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults • Willing to work a structured work schedule which includes not being able to undertake the primary care of another individual (such as a child or adult) during working hours • Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems) • Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload What is Next? Thanks for taking the first step in starting your career with eBay, we look forward to reviewing your application! We have multiple steps in our process. If you are selected to move forward, you will be contacted via email and asked to complete an online skills assessment. We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies! So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about Diversity, Inclusion and Belonging at eBay click here: Our Benefits: • Starting pay of $21.50/hr with differentials for swing and weekend shifts • Benefits on Day 1 (Medical, Dental, Vision Insurance) • 16+ Days of Paid Time Off • eBay Sabbatical- Every 5 years, receive 4 weeks off at 100% pay • Teammates receive quarterly performance bonuses and yearly performance raises And many more at ebaybenefits.comhttps: //www.ebayinc.com/our-company/diversity-inclusion/ The base pay range for this position is expected in the range below: $30,800 - $52,900 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Handle high volume inbound phone contacts, resolve complex customer issues with empathy, adhere to performance metrics, and maintain compliance in a fast-paced remote environment. | 2+ years of call center or relevant customer service experience, strong communication and empathy skills, digital proficiency, ability to work structured schedules, and must be located in Texas with a secure remote workspace. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. This is a Remote Position You will: Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay, the buyer, and the seller Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages Apply own judgment in certain cases to proactively find a resolution when not immediately available Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more. You are: Able to work an AM or PM schedule with two consecutive days off, working either Saturday or Sunday Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities. Able to deliver extraordinary impact. You start by being excellent at the basics and going above and beyond for our people, customers, and partners Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree. To be successful (Requirements): 2+ years of call center or relevant customer service experience A stellar communicator, with high level of empathy and emotional intelligence Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches You are customer-centric and maintain a high level of customer care in a variety of different and complicated situations Skilled and insightful to the needs of customers. Maintaining high levels of resiliency while delivering tough messages Comfortable in a dynamic, fast-paced, and constantly evolving working environment Work from Home Requirements: Must Be Located in Texas. Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults Willing to work a structured work schedule which includes not being able to undertake the primary care of another individual (such as a child or adult) during working hours Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems) Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload What is Next? Thanks for taking the first step in starting your career with eBay, we look forward to reviewing your application! We have multiple steps in our process. If you are selected to move forward, you will be contacted via email and asked to complete an online skills assessment. We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies! So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about Diversity, Inclusion and Belonging at eBay click here: Our Benefits: Starting pay of $21.50/hr with differentials for swing and weekend shifts Benefits on Day 1 (Medical, Dental, Vision Insurance) 16+ Days of Paid Time Off eBay Sabbatical- Every 5 years, receive 4 weeks off at 100% pay Teammates receive quarterly performance bonuses and yearly performance raises And many more at ebaybenefits.comhttps: //www.ebayinc.com/our-company/diversity-inclusion/ The base pay range for this position is expected in the range below: $30,800 - $52,900 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

Design and develop highly available, fault tolerant distributed web services and applications for eBay's seller platform, owning projects end-to-end including architecture, coding, testing, deployment, and support. | 8+ years experience with Java and backend distributed systems, strong architectural and design skills, proficiency in relational and NoSQL databases, experience with CI/CD pipelines, and knowledge of security and performance testing. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and role: We are the eBay Seller Experience team! We are seeking a dedicated, creative and passionate Staff Backend Software Engineer to architect, design and develop innovative, highly performant, available software in the form of web services and applications across various device form factors that help business sellers worldwide to on-board, handle inventory & listing and grow their business on the largest global marketplace. These applications help business sellers worldwide to onboard, manage, and grow their businesses on eBay's global marketplace. In this role, you will contribute at the very core of eBay’s selling experience, to deliver an engaging selling experience for more than 25 million sellers across 22 nations, who collectively generate billions of dollars in revenue quarterly. What you will accomplish: • Responsible for a functional domain to design cross data center distributed, fault tolerant, highly available and performant web services and web applications by using software architecture design, OOA/D skills in addition to outstanding analytical and problem solving skills • Own major projects and features from design phase to coding, testing, deployment and support • Estimate engineering effort, plan implementation, and rollout system changes. Identify project technical risks and make recommendations to mitigate • Implement and manage CI/CD pipelines using tools like Jenkins and Git. What you will bring: • BSCS, BSEE, MSEE or MSCS or similar technical degree, plus 8+ years of experience crafting & developing highly scalable distributed platforms and services and internet scale web applications • Expert and hands-on experiences in Java, Spring Framework, Caching, GraphQL, Design Patterns, OOA/D, Data Structures, REST, JSON, and Internet Protocols • Proficiency in a programming language such as Java/Scala, and strong foundation in data structures, algorithms and a strong understanding of multithreading, synchronization, concurrent programming; deep architectural understanding of system design and lead project to completion • Solid knowledge and experience of relational databases (Oracle) and/or NoSQL data technologies (Mongo, Cassandra, Couchbase), Elasticsearch and related toolset • Experience driving architecture discussions, producing well-documented design docs, participating in design and code reviews and contributing to coding and unit testing of fault-tolerant applications. Comfortable or have familiarity with all the layers of multi-tier applications to design complete solutions and maintain products • Experience in non-functional skills like Security, Load and Performance Tests, Accessibility, Site Speed optimization, Cross-browser /Cross-platform UX Design #LI-BB1 The base pay range for this position is expected in the range below: $115,200 - $199,700 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Develop modular, well-tested iOS mobile features, conduct code reviews, maintain documentation, and collaborate with stakeholders to deliver high-quality mobile applications. | Bachelor's degree and 5+ years of iOS mobile development experience with Swift, Objective-C, XCode, and familiarity with network service integration. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the Team: Join eBay's Live team, a vital part of eCommerce innovation dedicated to transforming shopping journeys on eBay marketplaces. Our team focuses on simplification, personalization, and modernization to create world-class experiences for millions of users daily. With an emphasis on impactful projects and a commitment to a vibrant, diverse, and collaborative culture, we offer flexibility and support for remote work, ensuring work-life balance. Be involved in technical decision-making, handling complex projects, and improving engineering practices, while reporting to a multi-functional team dedicated to ongoing modernization in a dynamic setting. What you will do & learn: • Develop features that are modular and loosely coupled • Able to translate product and design documents into clean, high-quality, crash-free, well-tested and maintainable production code autonomously • Write unit tests and automation code for all shipped features • Conduct code review for immediate team • Develop and maintain technical documentation to support software applications. • Propose and evaluate multiple design options, providing estimates for each. • Structure and complete tasks independently, meeting deadlines and milestones. • Effectively communicate assumptions and seek clarification from stakeholders, ensuring alignment and understanding across all domains. What you will bring • Bachelor's degree from an accredited College or University in Computer Science or related major and 5+ years of mobile development experience • Experience in iOS, Swift, Objective-C, and XCode as well as familiarity with the integration of network services • Knowledge of GraphQL, REST is helpful • Knows about Async/Await, concurrency, combine, UIkit, SwiftUI and various iOS development frameworks essential for Mobile Application development The applicable base pay range for this position is dependent on work location. The base pay range in the San Francisco Bay Area, New York City Metro and Seattle Metro is expected in the range below: $142,400 - $190,100 The base pay range for all other U.S. work locations is expected in the range below: $95,200 - $168,700 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Design, develop, and improve scalable front-end systems for eBay's Discovery Platform, collaborating with cross-functional teams and influencing technical decisions. | Bachelor's degree and 5+ years experience in front-end development using JavaScript/TypeScript, React, Node.js, CSS, with knowledge of server-side rendering and UI libraries like Material UI or Ant UI. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: We’re the Buyer Destination team under the Core Buyer Experience engineering team. Our team is pioneering the development of the Discovery Platform, a next-generation capability designed to deliver highly personalized, feed-based, and curatable content across eBay's Discovery Shopping surfaces. This initiative is set to transform not only the Buyer Destination experience but also extend its impact across all Core Buyer teams at eBay. We are currently seeking talented Web engineers to join our shopping surfaces teams. In this role, you will collaborate closely with senior leads and architects to build and improve the surfaces for Web, driving innovation and excellence and also enabling engaging experiences on our shopping surfaces. What you will accomplish: • Convert business needs into software designs and produce high-quality, efficient, and scalable code • Own and contribute deeply to a significant functional domain, demonstrating expertise • Influence and guide technical decision-making across domain teams • Improve team efficiency by identifying and promoting productivity improvements • Design systems with flexibility to adapt to evolving requirements, accelerating engineering velocity • Engage with cross-functional teams to build innovative solutions aligned with objectives What you will bring: • Bachelor's degree in Electrical Engineering, Computer Science, or a related field • Minimum of 5 years of experience in designing front-end systems and development using Javascript/Typescript, CSS, React, NodeJS • Experience with server-side rendering using open-sourced UI libraries like Material UI or Ant UI • Proven experience with Webpack and Express.js, illustrating a strong understanding of BEM-structured CSS and browser intricacies js, illustrating a strong understanding The base pay range for this position is expected in the range below: $95,200 - $168,700 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Design and implement automated data pipelines and materialized views using streaming and big data technologies. | 10+ years experience with Apache Kafka, Flink, Hadoop ecosystem, Airflow, Python, Unix, and SQL. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Extensive experience with Apache Kafka, Apache Flink, and other relevant streaming technologies. Proficiency in Hadoop ecosystem such as Hive,Iceberg,Sprak sql. Good Understanding of Apache Airflow, tool for orchestrating complex computational workflows and data processing pipelines. Proven ability to design and implement automated data pipelines and materialized views. Proficiency in Python, Unix or similar languages. Good understanding of SQL oracle, SQL server or similar languages. 10+ years of directly applicable experience The base pay range for this position is expected in the range below: $132,000 - $222,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

Lead and coordinate complex technical programs end-to-end, collaborating with engineering and product teams to ensure delivery aligned with business goals. | 10+ years working with product and engineering teams on software projects, 8+ years in technical program or product management, experience with roadmaps, system design, agile, and project tracking tools. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the role and the team: At eBay, we believe great products don’t just happen—they’re built with passion, collaboration, and a drive to make things better. That’s where the Planning, Program and Operational Excellence team comes in. Our mission is to improve how we build and launch products that Buyers and Sellers around the world love. We are dedicated to optimizing every stage of the product development lifecycle—streamlining processes, accelerating delivery, and empowering cross-functional teams to focus on outcomes and magical customer experiences. If you’re excited about shaping the way great products come to life and improving experiences for millions of customers, we’d love for you to join us! As a Senior Technical Program Manager (TPM), you will lead the coordination, execution, and successful delivery of one or more complex end-to-end product and engineering projects. You will be responsible for ensuring that all projects are optimized for readiness, execution, utilization, and velocity while driving seamless collaboration across engineering, product, and cross-functional teams. This role requires a blend of technical expertise, strategic execution, and leadership skills to manage multiple domain partners, influence technical decisions, and guide teams through the full software development lifecycle. The ideal candidate will be adept at breaking down complex projects, managing ambiguity, and fostering collaboration across engineering, product, and leadership teams to drive innovation, quality and efficiency. What You Will Accomplish • Drive end-to-end execution of complex technical programs from concept to launch, ensuring alignment with business goals. • Collaborate with engineering and product teams to design features, prioritize tasks, and maintain roadmaps with clear milestones and dependencies • Lead technical discussions to facilitate scalable architecture decisions and guide Agile methodologies for optimizing delivery processes • Monitor program execution, identifying blockers and implementing mitigation strategies to ensure smooth progression • Serve as the primary point of contact for stakeholders, providing program status updates and resolving escalations • Partner across functions to align execution strategies and drive consensus in decision-making processes • Drive discussions on technical feasibility and best practices, supporting design discussions and architecture reviews • Establish governance frameworks to uphold quality, transparency, and accountability throughout program lifecycles • Implement automation and tooling to enhance program tracking, transparency, and operational oversight What You Will Bring • 10+ years of experience working directly with product & engineering teams on software development projects. • 8+ years of experience in technical program or product management, leading large-scale, cross-functional initiatives. • Experience managing technical roadmaps, defining product requirements, and driving system architecture decisions. • Experience in crafting epics & user stories, release planning, backlogs, and agile methodologies. • Proven ability to influence stakeholders, build consensus, and navigate ambiguity. • Strong understanding of scalability, reliability, and system design trade-offs. • Excellent problem-solving, communication, and leadership skills. • Strong knowledge of project tracking tools (Airtable, JIRA, Confluence, etc.). • Ability to drive continuous process improvements and automation. The base pay range for this position is expected in the range below: $108,400 - $186,400 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Lead integration of Caramel into eBay Motors through strategic planning, cross-team collaboration, project management, and operational ownership to drive business growth. | 5+ years experience including 2+ years in consulting or strategy roles, strong communication and analytical skills, project leadership, and willingness to work onsite at least 3 days per week. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Overview: eBay, a global leader in eCommerce marketplaces headquartered in San Jose, California, is seeking an Integration Manager to join our dynamic eBay Motors team. We are committed to transforming the automotive marketplace by integrating cutting-edge solutions and enhancing the customer experience for buyers and sellers. If you are looking for a purpose-driven company that values innovation, inclusivity, and customer-centricity, eBay is the place for you! Context: Vehicles have historically been a significant growth driver for eBay, with eBay Motors established as a sub-brand to cater to this market. Over the years, the automotive landscape has evolved, with competitors creating tailored experiences for enthusiasts. To maintain its competitive edge, eBay implemented a focused category strategy aimed at optimizing the buying and selling experience within the vehicles market. Our partnership with Caramel is a strategic investment designed to transform eBay Motors by providing customers with a seamless and secure checkout experience for used car transactions. This integration focuses on driving trust and reducing risk and complexity in online car sales, offering customers access to financing, transportation services, insurance, and secure payment options. Position Summary: eBay is seeking an Integration Manager to join the eBay Motors team and drive the integration of Caramel into the eBay Motors ecosystem. Reporting to the Integration Director, this role will involve strategic planning, cross-functional collaboration, and operational execution to ensure seamless integration and drive business growth. Key Responsibilities: • Strategic Partnership: Act as a strategic advisor to the US Vehicles leadership team, providing insights and recommendations that support business goals and enhance decision-making. • Performance Tracking: Organize and manage regular business reviews and initiative deep dives to monitor and report on progress against strategic plans. Use insights to drive adjustments and improvements. • Cross-Functional Collaboration: Work closely with business, product, customer service, and other teams to ensure successful integration of Caramel. Facilitate communication and coordination to meet key milestones and objectives. • Executive Communication: Create and present executive-level presentations that effectively convey strategic plans and operational updates, ensuring alignment and buy-in from senior leadership. • Project Management: Lead projects from planning through execution, collaborating with diverse teams such as product, marketing, analytics, finance, business development, and pricing. Develop and implement formal processes to overcome barriers and ensure timely delivery. • Process Improvement: Develop and implement processes that enhance operational success. Identify and execute strategic deep dives or improvements across the US Vehicles landscape to optimize performance. • Operational Ownership: Over time, take operational ownership of key initiatives, driving them from inception to successful execution and ensuring alignment with broader business objectives. Qualifications: • Minimum of 5+ years of related experience, including 2+ years at a top-tier management consulting firm, investment bank, or in a strategy & planning role at a major corporation. MBA preferred but not required. Proven track record in managing complex projects and delivering results in fast-paced environments. • Excellent verbal and written communication skills, with the ability to craft compelling narratives backed by data. Experience in creating executive-level presentations and reports. • Demonstrated ability to lead cross-functional teams through influence and project management. Experience in coordinating and aligning diverse teams towards common goals. • Strong analytical skills with the ability to understand business operations, identify challenges, and develop strategic solutions that drive success. • Proficiency in using data analytics tools and methodologies to inform decision-making and drive initiatives to completion within specified timelines. • Genuine interest in eBay and eBay Motors. Passion for the enthusiast vehicles space is not required, however candidate must be willing and able to quickly learn about and embrace the vehicles enthusiast community. Candidate must have a strong desire to meet customers and help eBay win! • Must be willing to work in person from an eBay office a minimum of 3 days per week with occasional travel. If remote, the candidate must be willing to travel up to once per month for the first 3-6 months, and several times per year thereafter. Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. Join us in transforming the automotive marketplace and making a meaningful impact at eBay Motors! The base pay range for this position is expected in the range below: $90,400 - $157,000 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Lead and deliver high-impact technical programs, coordinate cross-functional teams, manage risks, and improve execution processes across distributed teams. | 6+ years leading complex programs in global tech or eCommerce companies with strong collaboration skills across product, engineering, and business teams. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: This mission of the Search, SEO and Product Knowledge team is to empower eBay buyers and sellers to connect through simple, engaging, and efficient shopping experiences on and off our marketplace, powered by intelligent computing at scale. Within it, the technical program management group leads high-profile, complex, company-wide programs from start to finish, working closely with senior leaders and multi-disciplinary teams across different departments and regions. As a Senior Technical Program Manager, you’ll not only get to lead one of these critical programs, but you’ll also help establish standard processes for program management and play a key role in shaping important business strategies and decisions. You will join a fast-paced distributed team of technical program managers acting as the central conduit for all execution and operations of the organization. What you will accomplish: • You will own and deliver critical, high-impact programs from strategic inception to successful implementation • You will partner with product and engineering teams to translate roadmaps into actionable plans, setting shared goals and achievements aligned with business priorities • Coordinate and lead cross-functional teams, encouraging accountability, clear communication, and efficient prioritization • Identify and resolve potential program risks, challenges, and dependencies early, ensuring smooth execution • Design, document, and improve efficient execution processes across geographically distributed teams and partners • Develop and report on key program performance metrics, providing actionable insights to senior leadership • Partner with senior collaborators across Finance, HR, Operations, and Technology to ensure alignment and drive program execution What you will bring: • 6+ years leading complex, high-impact programs in global organizations, driving significant business transformation • Proficient in syncing program execution with yearly planning, resource capacity modeling, and financial budgets to unveil product roadmaps • Success collaborating with multi-disciplinary partners (Product, Engineering, Science, Design, Analytics, Finance) in a product environment • Outstanding ability to lead opposing priorities without compromising efficiency or visibility • A strong ownership mentality, ensuring meticulous attention to detail and proactive program execution • Experience in a tech or eCommerce company The base pay range for this position is expected in the range below: $90,400 - $157,000 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

The Sr. Customer Service Representative will work in a fast-paced environment handling a high volume of inbound calls, addressing compliance and policy-related questions. They will conduct thorough investigations of member accounts and ensure adherence to established guidelines while providing support to resolve issues. | Candidates must have at least 3 years of call center or relevant customer service experience and demonstrate a customer-centric approach with strong communication skills. Digital proficiency and the ability to maintain resiliency while delivering tough messages are also essential. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. You will: Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts Address questions related to compliance and policy adherence, ensuring members understand and follow these guidelines while providing guidance and support to resolve issues Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay and its members Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages Adhere to established policy-driven guidelines, ensuring consistency and compliance in decision-making processes, while exercising minimal personal discretion to maintain uniformity and uphold the organization's standards and procedures. Conduct thorough investigations of member accounts to identify issues ensuring compliance with established policies Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more You are: Able to work an AM or PM schedule working both weekend days Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities Able to deliver extraordinary impact. You start by being excellent at the basics and going over and beyond for our people, customers, and partners Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree To be successful (Requirements): 3+ years of call center or relevant customer service experience You are customer-centric; a stellar communicator, with high levels of empathy and emotional intelligence Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches Skilled and insightful to the needs of customers. Maintaining resiliency while delivering tough messages Comfortable in a dynamic, fast-paced, and constantly evolving working environment Work from Home Requirements: Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults Willing to work a structured work schedule which includes not undertaking the primary care of another individual (such as a child or adult) during working hours Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems) Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload What is Next? Thanks for taking the first step in starting your career with eBay, we look forward to reviewing your application! We have multiple steps in our process. If you are selected to move forward, you will be contacted via email and asked to complete an online skills assessment. We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies! So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about our Diversity & Inclusion click here: Our Benefits: Starting pay of $22.50/hr with differentials for swing and weekend shifts Benefits on Day 1 (Medical, Dental, Vision Insurance) 16+ Days of Paid Time Off eBay Sabbatical- Every 5 years, receive 4 weeks off at 100% pay Teammates receive quarterly performance bonuses and yearly performance raises And many more at ebaybenefits.com The base pay range for this position is expected in the range below: $34,800 - $61,400 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

The Sr. Customer Service Representative will work in a fast-paced environment handling a high volume of inbound calls, addressing compliance and policy-related questions. They will conduct thorough investigations of member accounts and ensure adherence to established guidelines while providing support to resolve issues. | Candidates should have 3+ years of call center or relevant customer service experience and possess strong communication skills with high levels of empathy. Digital proficiency and the ability to maintain resiliency while delivering tough messages are also essential. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. You will: Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts Address questions related to compliance and policy adherence, ensuring members understand and follow these guidelines while providing guidance and support to resolve issues Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay and its members Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages Adhere to established policy-driven guidelines, ensuring consistency and compliance in decision-making processes, while exercising minimal personal discretion to maintain uniformity and uphold the organization's standards and procedures. Conduct thorough investigations of member accounts to identify issues ensuring compliance with established policies Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more You are: Able to work an AM or PM schedule working both weekend days Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities Able to deliver extraordinary impact. You start by being excellent at the basics and going over and beyond for our people, customers, and partners Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree To be successful (Requirements): 3+ years of call center or relevant customer service experience You are customer-centric; a stellar communicator, with high levels of empathy and emotional intelligence Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches Skilled and insightful to the needs of customers. Maintaining resiliency while delivering tough messages Comfortable in a dynamic, fast-paced, and constantly evolving working environment Work from Home Requirements: Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults Willing to work a structured work schedule which includes not undertaking the primary care of another individual (such as a child or adult) during working hours Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems) Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload What is Next? Thanks for taking the first step in starting your career with eBay, we look forward to reviewing your application! We have multiple steps in our process. If you are selected to move forward, you will be contacted via email and asked to complete an online skills assessment. We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies! So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about our Diversity & Inclusion click here: Our Benefits: Starting pay of $22.50/hr with differentials for swing and weekend shifts Benefits on Day 1 (Medical, Dental, Vision Insurance) 16+ Days of Paid Time Off eBay Sabbatical- Every 5 years, receive 4 weeks off at 100% pay Teammates receive quarterly performance bonuses and yearly performance raises And many more at ebaybenefits.com The base pay range for this position is expected in the range below: $34,800 - $61,400 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

The position acts as the first line of defense to handle and mitigate network-related issues impacting eBay’s customer experience. The role requires executing basic changes in the network infrastructure to support growth and capacity restoration. | Candidates should have knowledge of networking fundamentals and protocols, as well as experience with Linux/Unix systems and programming languages like Python. A bachelor's degree in Computer Science Engineering or equivalent is required, along with relevant certifications preferred. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Unique opportunity to join the platform engineering team of one of the largest global e-Commerce companies to learn how large scale networks get engineered, built and operated within datacenters, backbone and network security layers. Ideal candidates are expected to be conceptually solid on network technology fundamentals as well as possess strong motivation to learn and internalize various aspects of production networks quickly. eBay plans to invest well on training ideal candidates to make them capable and effective in working on live load-bearing network that fuels the e-commerce business. This position can pave the path for a career in network engineering field, an area with high demand but limited talent availability. Job Description: The position is expected to act as the first line of defense to handle and mitigate network related issues that can possibly impact eBay’s customer experience. The role is expected to have base level proficiency in eBay’s datacenter, backbone, Internet connectivity, security controls, traffic management and application stacks behaviors in order to cross correlate and troubleshoot issues quickly and effectively. The role will also need to execute basic changes in the network infrastructure to instrument organic growth and capacity restore. Ideal candidate will need to learn and understand existing mechanism and work on evolving them continually through appropriate automation and tools. Job Requirement: ● Knowledge of networking fundamentals like TCP/IP, IPv4/IPv6 ● Basic knowledge of routing protocols like BGP, OSPF etc. ● Knowledge of network protocols like ARP, DHCP, DNS, TFTP etc. ● Understanding of Routers, Switches, VLAN, WAN, Internet Connectivity. ● Base level experience in Linux/Unix systems and open source tools. ● Knowledge in languages like Python etc. ● Ability to communicate clearly and effectively. ● Ability to cross-correlate events and troubleshoot issues quickly. ● Experience in working on HW platforms from vendors like Cisco, Arista and Juniper is a plus. Job Qualifications: ● Bachelor’s degree in Computer Science Engineering or equivalent required ● Certification in JNCIA, CCNA or equivalent preferred ● 1-2 yrs experience in hands-on router or switch configuration preferred ● Knowledge of network technology fundamentals like TCP/IP, IPv4/IPv6, VLAN, CIDR, Netmask, required ● Knowledge of network protocols like BGP, OSPF, TACACS, SSH, DNS, ARP, DHCP, TFTP required ● Knowledge of languages like Python, unix shell etc. required. The base pay range for this position is expected in the range below: $89,600 - $158,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

The position acts as the first line of defense to handle and mitigate network-related issues impacting eBay’s customer experience. The role involves executing basic changes in the network infrastructure to support growth and capacity restoration. | Candidates should have knowledge of networking fundamentals and protocols, as well as experience with Linux/Unix systems and programming languages like Python. A bachelor's degree in Computer Science Engineering or equivalent is required, along with relevant certifications preferred. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Unique opportunity to join the platform engineering team of one of the largest global e-Commerce companies to learn how large scale networks get engineered, built and operated within datacenters, backbone and network security layers. Ideal candidates are expected to be conceptually solid on network technology fundamentals as well as possess strong motivation to learn and internalize various aspects of production networks quickly. eBay plans to invest well on training ideal candidates to make them capable and effective in working on live load-bearing network that fuels the e-commerce business. This position can pave the path for a career in network engineering field, an area with high demand but limited talent availability. Job Description: The position is expected to act as the first line of defense to handle and mitigate network related issues that can possibly impact eBay’s customer experience. The role is expected to have base level proficiency in eBay’s datacenter, backbone, Internet connectivity, security controls, traffic management and application stacks behaviors in order to cross correlate and troubleshoot issues quickly and effectively. The role will also need to execute basic changes in the network infrastructure to instrument organic growth and capacity restore. Ideal candidate will need to learn and understand existing mechanism and work on evolving them continually through appropriate automation and tools. Job Requirement: ● Knowledge of networking fundamentals like TCP/IP, IPv4/IPv6 ● Basic knowledge of routing protocols like BGP, OSPF etc. ● Knowledge of network protocols like ARP, DHCP, DNS, TFTP etc. ● Understanding of Routers, Switches, VLAN, WAN, Internet Connectivity. ● Base level experience in Linux/Unix systems and open source tools. ● Knowledge in languages like Python etc. ● Ability to communicate clearly and effectively. ● Ability to cross-correlate events and troubleshoot issues quickly. ● Experience in working on HW platforms from vendors like Cisco, Arista and Juniper is a plus. Job Qualifications: ● Bachelor’s degree in Computer Science Engineering or equivalent required ● Certification in JNCIA, CCNA or equivalent preferred ● 1-2 yrs experience in hands-on router or switch configuration preferred ● Knowledge of network technology fundamentals like TCP/IP, IPv4/IPv6, VLAN, CIDR, Netmask, required ● Knowledge of network protocols like BGP, OSPF, TACACS, SSH, DNS, ARP, DHCP, TFTP required ● Knowledge of languages like Python, unix shell etc. required. The base pay range for this position is expected in the range below: $89,600 - $158,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.