eBay

Lead enterprise risk governance programs, manage the Risk Register, and oversee the Risk Policy Committee. | Bachelor's degree and 10+ years in governance, risk management, or internal audit, preferably in fintech or regulated environments, with strong business analysis and AI automation experience. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. The Risk Strategy, Operations & Policy Governance team at eBay is a high‑impact, fast‑moving organization that drives scalable transformation across our global Risk ecosystem. We partner across Risk Policy, Product, Business, Internal Audit, Technology, Legal, and ERM to embed strong governance discipline into strategic execution and ensure our risk practices evolve with the pace of the marketplace. We are seeking an experienced Sr. Manager, Risk Governance & Assurance to lead enterprise governance programs, strengthen organizational accountability, and advance the maturity of eBay’s risk management framework. This role is ideal for a strategic, detail‑oriented operator who excels at building structure, driving clarity, and leading cross‑functional initiatives. About the Role As the Sr. Manager for Risk Governance & Assurance, you will serve as the operational backbone of eBay’s governance ecosystem. You will own the enterprise Risk Register, lead key assurance touchpoints, run the Risk Policy Committee, and ensure policies, controls, and documentation remain accurate, current, and aligned with business priorities. You will be the primary point of contact for Internal Audit, Second Line of Defense, ERM, and Payment Entity governance reviews—driving coordination, consistency, and timely remediation. You will also lead automation and modernization efforts for the Risk Register and identify opportunities to leverage AI and workflow technologies to streamline governance operations. Key Responsibilities Lead Internal Audit & Second Line Engagements — Own all audit and assurance touchpoints, coordinating reviews, tracking issues, and driving timely, end‑to‑end remediation in partnership with the Risk organization. Policy Lifecycle Ownership — Manage policy reviews and updates within the GRC platform, ensuring alignment between policies, risks, and controls. Run the Risk Policy Committee — Lead policy review and approval processes across Risk and Trust leadership. Own the Enterprise Risk Register — Manage daily operations, ensure accuracy of risks and controls, and lead automation and workflow improvements. End‑to‑End Traceability — Maintain linkage between risks, controls, policies, audit findings, and remediation activities. ERM & Cross‑Functional Governance Leadership — Serve as the primary liaison for ERM updates and Payment Entity governance reviews while partnering with Risk, Internal Audit, Technology, Legal, Privacy, Security, and business teams to ensure consistent, accurate reporting and strengthen governance practices. Governance Process & Technology Enablement — Lead requirements gathering and documentation of governance processes; develop clear workflows and process maps; partner with Product and Technology teams to translate governance needs into functional requirements; and drive efficiency through AI, automation, and workflow technologies. Strategic Initiative Execution — Lead governance initiatives and special projects from concept through implementation. Support and lead ad‑hoc projects across the Risk organization. What You Bring Dedicated to eBay's Hybrid Work Model with 3 days onsite in our Austin office each week. Bachelor’s degree or equivalent experience 10+ years in Governance, Risk Management, Risk Operations, Internal Audit, or related fields Experience in payments, fintech, or other regulated environments Proven ability to design and evolve governance frameworks, not just operate existing processes Experience leading Internal Audit and Second Line of Defense engagements Experience owning enterprise Risk Registers and governance documentation Experience managing policies and standards within a GRC platform Strong business analysis skills: requirements gathering, workflow documentation, user stories, technical writing Experience developing BRDs, governance documentation, executive communications, and process documentation Proficiency with Visio, Lucidchart, or similar tools Strong analytical, organizational, and problem‑solving skills with exceptional attention to detail Ability to work cross‑functionally in a matrix environment and influence stakeholders at all levels Demonstrated ability to translate strategy into execution and manage multiple priorities Experience leveraging AI, automation, and workflow technologies to improve governance processes Experience using enterprise platforms such as Salesforce or similar tools Ability to craft clear, persuasive executive‑level presentations and deliver cohesive storylines to senior leadership and governance bodies Who You Are You are a strategic thinker, a proactive problem‑solver, and a collaborative partner who thrives in a dynamic environment. You excel at building scalable processes, driving clarity, and leading cross‑functional initiatives from concept through completion. You communicate clearly, influence effectively, and bring operational rigor to everything you do. #LI-JG1 Additional Details The base pay range for this position is expected in the range below: $140,000 - $180,000 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.

Lead software development and architecture for connected device systems, mentor engineers, and collaborate to modernize legacy systems. | 8+ years software engineering experience with object-oriented programming, REST API design, leadership, and relational database knowledge. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and role: Roca builds automated sorting systems for the trading card community. The team helps local game stores, hobby shops, collectors, and high-volume sellers identify, organize, and process cards more efficiently through a combination of robotics, software, and deep connection to the hobby they love! As part of TCGplayer, an eBay company, Roca connects the physical world of collectibles to the digital marketplace. We are looking for a Senior Software Engineer, Team Lead to join the Roca Software team and help lead the systems behind that experience, including software running on connected devices, backend services, REST APIs, cloud integrations, internal tools, deployment tooling, and support systems. You will join a small, collaborative engineering team at an important stage of growth. As the installed fleet expands, this role will help bring structure to complex problems, improve code quality, guide architecture discussions, mentor engineers, and modernize systems that must remain reliable in the field. You will work closely with hardware, firmware, computer vision, cloud engineering, product, support, and Scan and Identify teams to deliver a connected experience across the Roca ecosystem. This is a hybrid role based in Longmont, Colorado, with regular in-office collaboration expected. What you will accomplish: Build and maintain software for Roca’s robotic sorting systems, balancing new development with improvements to existing products Lead technical design for software running on robotic devices and connecting to REST APIs, cloud services, IoT infrastructure, internal tools, and support workflows Guide design decisions, engineering standards, and execution across the software team Make architecture decisions across system boundaries, data flow, reliability, testing, deployment, observability, and maintainability Raise code quality through strong reviews, clear standards, maintainable patterns, and testable design Mentor engineers through design discussions, code reviews, debugging, pairing, and day-to-day problem solving Improve legacy systems through incremental modernization while continuing to support stable products in the field Partner with hardware, firmware, computer vision, cloud engineering, product, support, and Scan and Identify teams to deliver connected product experiences Strengthen software development lifecycle practices, including planning, estimation, delivery, and continuous improvement Communicate progress, risks, tradeoffs, and delivery expectations to technical and non-technical stakeholders What you will bring: 8+ years of professional software engineering experience building and maintaining production software Experience leading technical direction through mentoring, architecture input, design reviews, delivery planning, or team-level decision making Strong experience building applications in a modern object-oriented or modular programming language such as Java, C#, C++, Python, Go, or similar Experience designing, building, hosting, or consuming REST APIs Working knowledge of SQL or relational databases, including data modeling and access pattern tradeoffs A code review approach that improves quality and helps engineers grow Clear communication skills and the ability to work effectively with technical and non-technical partners Strong judgment, curiosity, and comfort working across evolving systems and priorities Helpful experience includes Go and/or Python, Linux, AWS, Docker, networking fundamentals, MQTT, IoT systems, observability, DevOps practices, embedded software environments, connected devices, distributed systems, robotics, automation systems, or Agile delivery practices Additional Details The base pay range for this position is expected in the range below: $118,800 - $205,600 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.

Lead security compliance audits and technical assessments to identify and remediate risks across global business units. | 7+ years security and compliance experience with strong knowledge of PCI DSS, SOC 2, cloud infrastructure, encryption, and networking. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. The Global Information Security team is responsible for driving security compliance activities for eBay Payments, Marketplaces, Corporate IT, and adjacent businesses. The Security Compliance Analyst will play a critical role working directly with business leaders to understand security compliance issues, lead technical compliance assessments and mitigation efforts, and develop effective remediation programs and actions to resolve compliance issues. Key Responsibilities Ability to provide pragmatic guidance to business leaders and partners that effectively balances security compliance risks with the needs of the business. Contribute to the growing information security and compliance program at eBay, including leading security compliance audits, identifying problems and areas for process improvement Work closely with internal business units and relevant departments to assess compliance and where necessary, provide support in remediating non-compliant areas Have a deep understanding of security controls, underlying business processes, concepts, practices, and tools used to promote adoption of applicable security standards Advise management on specific security requirements, implementations and the impact on business processes, applications and systems as needed Generate periodic reports to teams and senior partners and make practical recommendations to improve security practices Research and extract insights from industry standards and trends, apply them to the scope of internal controls and improve security practices and compliance in the company Facilitate organizational adoption of new security controls, standards and approaches through thoughtful transition strategies Document security/technology control requirements and develop methods to meet new cyber security and compliance needs and requirements as needed. Coordinate compliance and audit activities with other groups. Requirements 7+ years of security and compliance experience. Experience in eCommerce, Payments, or Technology space a plus Experience with/understanding of PCI DSS, SOC 2, ISO 27001, NIST and/or other industry standard control frameworks. Experience with managing third party audits including working with internal teams to collect evidence to be used in an audit. Strong technical understanding of security compliance requirements and solutions, as well as threats and challenges impacting the protection of information across an extended global enterprise. Possess general knowledge of networking, encryption, authentication, payment infrastructure, cloud infrastructure and application security Capable of flexing between high level strategic concepts & frameworks to tactical operational implementation Self-starter with a bias towards action and can thrive in a fast-paced and ambiguous environment Exceptional communication skills including clear and concise writing, an engaging presentation style, and group facilitation Strong teamwork skills with a demonstrated ability to collaborate across teams and roles Additional Details The base pay range for this position is expected in the range below: $118,800 - $205,600 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

Govern global information security risk program, measure and report risks, collaborate on remediation, and establish KPIs/KRIs. | 5+ years in security risk management, bachelor's degree, familiarity with GLBA, SOX, PCI DSS, and strong leadership and communication skills. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Description The Information Security Risk Manager is responsible for managing the Global Information Security risk program across eBay. This individual will work directly with business leaders to understand security and risk issues; oversee risk management and assessment efforts; and develop effective remediation programs. Execution of these programs is critical to the success of this position. We seek a candidate with strong security, technology, compliance, risk, and leadership skills. They must have experience with Information Security and risk oversight practices and principles. The role also requires a willingness to work hard as part of a terrific team. Responsibilities Lead and govern the measurement and reporting of risks across eBay and financial services functions including documentation updates, scoping, assessments, management reporting, and driving remediation of issues! Establish, monitor, and report Key Performance Indicators and Key Risk Indicators. Participate in setting strategic direction for the Information Security program. Communicate and present key security risks at a variety of levels including business and technology leaders to ensure a clear understanding of these risks. Provide leadership in maturing the Information Security risk management program including the enterprise security reporting and metrics processes to meet the ongoing needs of the business. Ensure consistency to eBay’s security policies, standards, and methodologies. Identify and drive automation and efficiencies within the risk management program. Coordinate with Enterprise Risk Management, Internal Audit and other groups responsible for risk management areas Use industry resources and security domain experts to develop industry leading risk management solutions and approaches. Must be able to collaborate and coordinate work efficiently and effectively with business colleagues and vendors in global locations and time zones. Skills and Qualifications: 5+ years progressive experience in developing and managing an Information Security risk management program within a large multinational company. Good understanding of information security principles and risk management methodologies. Ability to maintain a long-term strategic focus while working on short-term tactical goals. Solid technical understanding of IT systems, applications, networks, and databases. Extensive experience with security compliance tools (Service Now, Saleforce, etc). Strong written and verbal communication skills. Must be able to interface, influence, and coordinate work efficiently and effectively with business colleagues in multiple locations at all levels. Self-starter with leadership skills and the ability to manage multiple tasks concurrently. Strong project management, interpersonal, relationship building, collaboration and influencing skills. Proven track record of successfully managing and implementing security programs and projects. Strong analytical, organizational and decision making skills. Ability to quickly learn new environments and technologies. Must be organized, goal-oriented, and a self-starter. Experience working in a fast-paced, highly complex environment. Experience working with cross-functional teams to deliver results. Familiarity with compliance rules and regulations (GLBA, FFIEC, SOX, PCI DSS, ISO, Data Privacy laws). Education and Certifications: A Bachelor’s Degree or equivalent experience in a related field is required. CISSP, CISM, CISA or equivalent preferred. Travel: Ability to travel (domestic and international) as required. Additional Details The base pay range for this position is expected in the range below: $172,000 - $229,600 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guideline. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

Lead multiple engineering teams to deliver and modernize seller experience platforms with technical and people leadership. | 5-7+ years managing engineering managers, experience with large-scale software initiatives, distributed teams, and strong product sense. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About The Role We are looking for a Senior Engineering Manager to own the full Seller Experience domain at TCGplayer. This is a high-impact leadership role responsible for the end-to-end technology that powers the seller lifecycle: onboarding, listing and catalog tools, inventory management, Point of Sale, order processing, fulfillment, seller analytics, digitization, and support tooling. You will lead 4–6 engineering teams (approximately 30–50 engineers across a mix of US-based and offshore staff), set technical direction, and partner closely with Product and Design to deliver platforms that make TCGplayer the best place for sellers to do business. This role reports directly to the CTO. Why This Role Matters Sellers are the lifeblood of our marketplace. The quality of the tools we build directly determines whether a small hobby shop can scale into a thriving business. As part of eBay, we are investing heavily in next-generation seller technology — modernizing legacy platforms, launching new products, and scaling systems to support the growth of the collectible hobby market. The Director of Engineering for Seller Experience will be at the center of this transformation. What You Will Do Technical Leadership & Strategy • Own the vision for the entire Seller Experience platform, spanning multiple product surfaces and services. • Drive platform modernization initiatives, including migrating legacy systems to modern, scalable architectures that can support the next phase of TCGplayer’s growth. • Make high-judgment technical decisions on build-vs-buy, technology selection, and system design — with a strong emphasis on reliability, performance, and developer velocity. • Ensure engineering practices (CI/CD, observability, incident response, code quality) are best-in-class across all Seller Experience teams. New Product Delivery • Partner with Product and Design leadership to define roadmaps and translate business objectives into executable engineering plans. • As needed, lead greenfield product development from concept through launch. • Establish and maintain a culture of iterative delivery — shipping incremental value to sellers quickly while managing technical risk. People Leadership & Organization Building • Lead, mentor, and develop a team of Engineering Managers who each own delivery for their respective product areas. • Build and scale high-performing engineering teams across US-based and offshore locations, including hiring, performance management, and career development. • Foster a collaborative, high-trust engineering culture where teams have clear ownership, psychological safety, and a bias toward action. • Manage effectively across time zones, establishing communication patterns and rituals that keep distributed teams aligned and productive. Cross-Functional & Organizational Impact • Serve as a key member of the engineering leadership team, contributing to company-wide technical strategy and organizational planning. • Partner with peer Directors of Engineering, the Platform team, and Infrastructure to align on shared services, tooling, and architectural standards. • Communicate engineering progress, risks, and trade-offs clearly to executive stakeholders including the CTO, CPO, and eBay leadership. What You Bring Required • 5-7+ years of engineering leadership experience managing managers (not just individual engineers), with demonstrated success building and scaling teams of 30+ engineers. • Proven track record of delivering complex, large-scale software initiatives from concept through production — ideally including greenfield product launches and platform migrations. • Deep understanding of modern software architecture patterns, including microservices, event-driven systems, and API design, with hands-on experience in .NET or comparable ecosystems. • Experience managing distributed/offshore engineering teams, with a nuanced understanding of what makes remote collaboration successful. • Strong product sense — you understand how technical decisions impact the seller and buyer experience and can partner effectively with Product and Design. • Excellent communication skills, with the ability to translate technical complexity into clear narratives for both engineering teams and executive audiences. Preferred • Experience in e-commerce, marketplace, or fintech platforms — especially with seller-facing or merchant tooling. • Familiarity with Point of Sale systems, inventory management, or order fulfillment technology. • Experience operating within or alongside a large parent organization (e.g., post-acquisition integration, working within eBay-scale processes). • Background in agile delivery at scale (SAFe, LeSS, or similar frameworks), with a pragmatic rather than dogmatic approach. Additional Details The base pay range for this position is expected in the range below: $156,800 - $255,300 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.

Manage and execute PR strategies focusing on collectibles and live events within a global communications team. | 4-6 years of consumer PR experience with strong media knowledge and storytelling skills in a collaborative, fast-paced environment. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the role: eBay is seeking a PR Manager to become part of its global communications team, focusing on two key company priorities: Collectibles and eBay Live! In this position, you’ll work closely with regional and global colleagues across communications, marketing, brand, and business units. You’ll cooperate with teammates in the U.S., UK, Germany, France, and Italy as part of a highly connected global function. The role is based in San Jose and reports to a Senior Manager. This is an individual contributor role built for someone with 4–6 years of experience who is ready to broaden their scope and ownership over time. You’ll have clear opportunities to build strength in strategy, storytelling, and managing relationships with collaborators. You will move toward a role passionate about critical communications within a global team. The ideal candidate is enthusiastic about media relations and storytelling. They possess a deep knowledge of the media environment and can tie cultural moments in sports, entertainment, collectibles, and live commerce to relevant news stories. You’ll be part of a collaborative, fast paced team that values trust, curiosity, and impact. eBay offers a hybrid work environment with three days in-office and two days remote! What you will accomplish: • Assist in advancing eBay’s consumer narrative and value proposition, emphasizing Collectibles and eBay Live, and maintaining a balance between category details and overarching business objectives. • Execute integrated communications strategies and campaigns that extend beyond traditional PR, leveraging data, insights, and emerging tools (including AI) to drive consideration of the marketplace through earned media. • Collaborate closely with consumer PR teammates, vertical leads, and corporate and internal communications partners. • Partner with marketing and business unit teams to provide thoughtful, strategic counsel and executional support. • Manage global agency partners on key campaigns and initiatives. • Build and maintain positive connections with media across pop culture, enthusiast, lifestyle, and more. What you will bring: • Possess 4–6 years of consumer PR experience, preferably including both agency and in-house settings. • Demonstrate a keen enthusiasm for pop culture, sports, TCG, and/or collectibles. • Demonstrate a solid understanding of the media landscape, with a track record of proactive storytelling and reactive press management. • Monitor and assess media coverage alongside pop culture and technology trends. Use this insight to guide and advance eBay’s consumer PR initiatives for collectibles and eBay Live. • Have excellent writing, editing, and presentation skills, with strong attention to detail. • Be a proactive, organized self-starter who can prioritize multiple demands and move with urgency. • Have experience and/or willingness to incorporate marketplace data and insights into storytelling (with the support of a data analyst). • Be comfortable working cross-functionally and across time zones in a dynamic, global environment. • Demonstrate the ability to connect business priorities to cultural and industry trends to build compelling narratives. • Have experience driving successful PR strategies and creative campaigns that are strongly rooted in business goals. • Partner effectively with agency teams to measure impact, translate metrics into insights, and refine strategy. • Maintain strong relationships with consumer media. • Demonstrate curiosity and initiative in adopting AI and emerging tools to improve communications workflows, storytelling, and insights, while maintaining strong editorial judgment and brand standards. • Hold a Bachelor’s degree in Communications, Journalism, Public Relations, or a related field (preferred). Additional Details The base pay range for this position is expected in the range below: $107,200 - $143,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guideline.

Lead and execute internal communication strategies for global technology initiatives, focusing on technology transformation and AI-related change management. | 10+ years in communications with 5+ years in technology or ecommerce, strong storytelling, change management experience, and ability to work with senior executives globally. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and role: eBay is seeking a dynamic Lead Internal Communications Manager, Global Technology Communications to join our team! This pivotal role will serve as a strategic business partner to important stakeholders, responsible for internal communications that inspire, inform, and engage employees, with a particular focus on technology and AI transformation. This leader will support global tech communications efforts internally while also playing a key role in amplifying eBay’s brand. You'll collaborate with global communications, technology leadership, and executives to develop and deliver communications and change enablement for key initiatives and programs. The ideal candidate will be both strategic and hands-on — equally comfortable developing communication frameworks and rolling up their sleeves to craft compelling content. This is a unique opportunity to shape how eBay tells its technology story while helping unify and empower our diverse and globally dispersed teams. The role requires a communicator who is committed to high quality and innovation. They love the challenge of capturing a leader’s voice, creative storytelling, and working in a fast paced, highly collaborative environment. They have communications experience in the Technology/E-commerce space and understand the complex layers inherent in tech company communications, and can assess opportunities to best position eBay as an innovation leader and best place to work. What you will accomplish: • Lead and execute employee communication strategies for strategic, global technology initiatives, aligning with business goals. • Play a critical role in communicating large-scale organizational change, with a focus on technology transformation and AI-related initiatives. • Collaborate closely with executives to craft and deliver executive communications, including internal messages, presentations, and technology narratives. • Contribute to the design and execution of communication strategies that support operational shifts, new ways of working, and team productivity. • Develop and deliver compelling digital, written, and video content that helps drive engagement, recognition, and development for our Global Tech population. • Support large-scale events and engagements, such as All Hands, AMAs, executive site visits, GT/Global Communications events and activities to engage our employees. • Work closely with global communication partners to advance eBay’s voice in AI, ecommerce, and platform innovation. • Serve as a trusted advisor to senior technology and product leaders, providing counsel, clarity, and communication best practices. What you will bring: • 10+ years in internal/external communications, with at least 5 years focused in the Technology or Ecommerce sector. • Proven track record to lead communication initiatives across global, matrixed teams. • Strong written and verbal storytelling skills, with the ability to synthesize complex technical content for multiple audiences. • Experience supporting change management and cultural transformation at scale. • A track record of working cross culturally in a large global company with senior executives on high-visibility communications. • Keen understanding of modern communication channels and methodology and experience with AI tools for content generation. • Background in AI, data, or technology transformation communications is highly valued. • Experience in global organizations with a distributed workforce is preferred. • Self-starter who works independently and can manage time and multiple projects and deadlines. • Passionate about storytelling, technology, and unifying diverse teams through communications. Additional Details The base pay range for this position is expected in the range below: $144,400 - $192,800 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guideline.

Develop and execute CEO communications strategy to enhance reputation and thought leadership globally. | 12+ years in executive communications or corporate storytelling with proven success shaping executive visibility and thought leadership. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the Role We’re looking for a strategic, creative, and highly skilled communicator to shape the voice of eBay’s CEO. As Director, CEO Communications, you’ll develop and drive the strategy that amplifies the CEO’s voice and visibility across media, internal platforms, industry events, and social channels. You’ll tell stories that highlight eBay’s purpose, innovation, and impact — building meaningful connections with employees, customers, investors, and global audiences. The ideal candidate is a sharp strategist and exceptional writer who can distill complex ideas into authentic, inspiring narratives. You’re comfortable working in fast-paced, high-stakes environments, leveraging AI and have a deep understanding of media and executive positioning, while balancing big-picture thinking with hands-on execution. What You’ll Accomplish: • Develop and execute the CEO communications strategy to enhance eBay’s reputation and thought leadership globally. • Partner directly with the CEO and executive leadership team to craft compelling narratives that align with company priorities and values. • Write and edit high-impact content, including speeches, op-eds, talking points, video scripts, and social media posts. • Lead external visibility efforts, including media engagements, industry events, and executive interviews. • Collaborate closely with Internal Communications, Policy, and Corporate Communications, to ensure consistency across internal and external messaging. • Provide strategic counsel and real-time communications support for major company announcements, milestones, and sensitive moments. • Monitor emerging trends and opportunities to proactively position the CEO and eBay as leaders in global commerce and innovation. What You’ll Bring • 12+ years of experience in executive communications, public relations, or corporate storytelling within a global organization and public company. • Proven success shaping executive visibility and thought leadership across multiple channels. • Exceptional writing, editing, and storytelling skills — with the ability to match tone, voice, and message to audience and platform. • Deep understanding of media relations, social strategy, and content creation for executives. • Comfort providing counsel to senior leaders with sound judgment and discretion. • Experience managing complex communications moments, from strategic announcements to issues response. • Bachelor’s degree in Communications, Journalism, or related field; advanced degree preferred. Additional Details The base pay range for this position is expected in the range below: $195,200 - $260,600 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guideline.

Lead business operations and strategic execution for eBay's Services organization, including leadership cadence, operational execution, culture, and AI transformation. | 10+ years in business operations or chief-of-staff roles with strong program management, cross-functional partnership, and change management experience. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the Team and Role Reporting to the VP of Services BU, this role supports eBay’s Services organization, which spans five distinct businesses: Advertising, Financial Services, Shipping & Authentication, Monetization, and B2C, united under shared leadership to drive faster innovation and greater impact. The Head of Business Operations is essential for enabling the effectiveness of this shared leadership model, driving execution, consistency across the portfolio, and ensuring the organization operates with rigor and clarity at scale. What You Will Accomplish Leadership Cadence & Executive Content • Own the leadership operating system for the Services BU: staff meetings, offsites, All Hands. Drive agenda-setting, preparation, decision capture, and follow-through. • Ensure business rhythms (e.g. WBR / MBR / QBR) run consistently across businesses. GMs own their reviews; this role owns the infrastructure, consistency, and accountability across the portfolio. • Maintain the Business Planning Calendar aligned to Corporate and GMX timelines. Serve as the coordination point for Central Ops requests and cross-org alignment. • Partner with the GMs and Head of Strategy to drive execution of strategic initiatives, translating direction into milestones, tracking progress, and ensuring completion. Operational Execution • Own headcount and budget operations: workforce capacity tracking, requisition approvals, financial envelope alignment, and coordination across Finance, People, and Recruiting. • Manages and drives execution for high-priority projects and requests originating from Services leadership and GMX Central Operations.Produce reporting and insights that keep leadership informed and decisions grounded. Culture, Engagement & Alignment • Drive talent, culture, and engagement across the org in partnership with the People Partner. Champion consistent internal communications, employee sentiment, and a leadership culture that is visible and accountable. • Ensure the org stays informed, connected, and aligned; from new hire onboarding to leadership communications. AI Transformation • Lead the Services AI transformation roadmap: drive adoption, own change management for high-impact initiatives, and partner with the Office of AI and Central Ops to accelerate integration across the portfolio. • Align AI investments with workforce capacity, budget planning, and organizational priorities. What You Will Bring • 10+ years in business operations, program management, or chief-of-staff roles supporting senior leaders in complex organizations; tech or product org preferred. • Proven track record running executive forums, preparing leadership materials, and driving follow-through to completion. • Strong cross-functional partnership experience with Finance, People / Recruiting, Product, and Central Ops. Comfortable owning headcount and budget workflows end to end. • Exceptional program and project management skills: planning, facilitation, communication, and outcome tracking across multiple concurrent workstreams. • Change management experience, ideally with technology or AI adoption: able to translate strategy into governance, adoption plans, and operational accountability. • Excellent written and verbal communication with ability to influence senior stakeholders and present confidently to executive audiences. Additional Details The base pay range for this position is expected in the range below: $195,200 - $260,600 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guideline.

Design, develop, and maintain scalable Python backend services and AI-powered features. | 5+ years Python development, microservices experience, bachelor's degree, AI/LLM familiarity. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: WHI Solutions, Inc., an eBay company, operates Nexpart, a B2B marketplace built for professional automotive and truck parts businesses. Nexpart plays a critical role in helping customers efficiently source and purchase the parts they need to keep their operations running smoothly and serve their own customers with speed and confidence. The Nexpart engineering team builds and evolves the technology behind this marketplace. We are seeking a Senior Python Engineer, AI to help design, develop, and maintain scalable backend services, integrations, and platform capabilities that support critical business workflows and ongoing product innovation. We are seeking an engineer with strong Python backend experience and a track record of building reliable, scalable services. In this role, you will work with cross-functional partners to develop practical solutions that support critical workflows and improve the performance and resilience of the platform. What you will accomplish: Define technical requirements in partnership with product, business, and engineering stakeholders Design, develop, and maintain Python-based applications & services that power core platform workflows Build and integrate scalable APIs and microservices for internal and external consumers Own backend system design for service reliability, scalability, maintainability, and operational excellence Optimize performance using distributed technologies (e.g., caching, message queues, event-driven architectures) Implement robust observability (logging, tracing, metrics), troubleshoot production issues, and improve system resiliency Participate in code reviews as both a contributor and reviewer; contribute to engineering standards and best practices Collaborate closely with development, QA, and business teams to deliver high-quality releases Create and maintain system and technical documentation as needed Leverage AI-powered development tools to improve productivity, code quality, and delivery speed Applied AI/LLM Focus Build and productionalize LLM-enabled features (e.g., workflow automation, intelligent routing, summarization, extraction) Design tool/function-calling services and orchestration layers for multi-step tasks Implement RAG-style retrieval patterns (embeddings, vector search, ranking) where it improves reliability and accuracy Develop evaluation and quality frameworks for AI outputs (offline evals, regression tests, safety/reliability checks) Collaborate on responsible AI practices: guardrails, data handling, deterministic behaviors, and auditability What you will bring: BA/BS in Computer Science or a related field, or equivalent practical experience 5+ years of professional Python development experience in production environments Strong experience building asynchronous, API-driven microservices (e.g., FastAPI, asyncio) Solid understanding of scalable backend architectures and service-to-service integrations Experience with distributed systems patterns (queues, caching, pub/sub, background processing) Strong understanding of REST APIs, authentication/authorization, and secure system design Experience with CI/CD pipelines and containerized deployment workflows Strong familiarity with Git and modern version control workflows Excellent English communication skills, both written and verbal Ability to work effectively in cross-functional, fast-paced environments Preferred Qualifications: Experience integrating LLM APIs in production and building robust, testable AI-enabled services Familiarity with prompt design, structured outputs, tool/function calling, and conversation/workflow state management Experience with embeddings, vector databases, retrieval pipelines, and/or ranking approaches Experience building AI evaluation harnesses (golden datasets, regression testing, quality metrics) Exposure to ML concepts relevant to applied product systems (classification, extraction, ranking, personalization) Experience with real-time or conversational interfaces (chat and/or voice) and streaming systems Proficiency in Spanish (or other major marketplace languages) to help evaluate and validate multilingual AI outputs Experience supporting high-traffic, consumer-facing applications Why You’ll Love Working Here Build backend systems that support a global marketplace at scale Work on high-impact platform capabilities that increasingly leverage LLM/AI/ML Opportunity to influence technical direction and architecture A culture that values innovation, ownership, and continuous learning Competitive compensation and comprehensive benefits Additional Details The base pay range for this position is expected in the range below: $118,800 - $205,600 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

Handle high volume inbound calls with empathy and clarity, resolve complex customer issues, maintain performance metrics, and adhere to compliance and quality standards. | 2+ years of call center or relevant customer service experience, strong communication and empathy skills, digital proficiency, ability to work structured schedules, and must be located in Texas with a secure remote workspace. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. This is a Remote Position You will: • Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts • Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay, the buyer, and the seller • Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages • Apply own judgment in certain cases to proactively find a resolution when not immediately available • Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more. You are: • Able to work an AM or PM schedule with two consecutive days off, working either Saturday or Sunday • Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers • Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities. • Able to deliver extraordinary impact. You start by being excellent at the basics and going above and beyond for our people, customers, and partners • Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights • Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree. To be successful (Requirements): • 2+ years of call center or relevant customer service experience • A stellar communicator, with high level of empathy and emotional intelligence • Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches • You are customer-centric and maintain a high level of customer care in a variety of different and complicated situations • Skilled and insightful to the needs of customers. Maintaining high levels of resiliency while delivering tough messages • Comfortable in a dynamic, fast-paced, and constantly evolving working environment Work from Home Requirements: • Must Be Located in Texas. • Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults • Willing to work a structured work schedule which includes not being able to undertake the primary care of another individual (such as a child or adult) during working hours • Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems) • Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload What is Next? Thanks for taking the first step in starting your career with eBay, we look forward to reviewing your application! We have multiple steps in our process. If you are selected to move forward, you will be contacted via email and asked to complete an online skills assessment. We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies! So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about Diversity, Inclusion and Belonging at eBay click here: Our Benefits: • Starting pay of $21.50/hr with differentials for swing and weekend shifts • Benefits on Day 1 (Medical, Dental, Vision Insurance) • 16+ Days of Paid Time Off • eBay Sabbatical- Every 5 years, receive 4 weeks off at 100% pay • Teammates receive quarterly performance bonuses and yearly performance raises And many more at ebaybenefits.comhttps: //www.ebayinc.com/our-company/diversity-inclusion/ The base pay range for this position is expected in the range below: $30,800 - $52,900 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Handle high volume inbound phone contacts, resolve complex customer issues with empathy, adhere to performance metrics, and maintain compliance in a fast-paced remote environment. | 2+ years of call center or relevant customer service experience, strong communication and empathy skills, digital proficiency, ability to work structured schedules, and must be located in Texas with a secure remote workspace. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. This is a Remote Position You will: Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay, the buyer, and the seller Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages Apply own judgment in certain cases to proactively find a resolution when not immediately available Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more. You are: Able to work an AM or PM schedule with two consecutive days off, working either Saturday or Sunday Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities. Able to deliver extraordinary impact. You start by being excellent at the basics and going above and beyond for our people, customers, and partners Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree. To be successful (Requirements): 2+ years of call center or relevant customer service experience A stellar communicator, with high level of empathy and emotional intelligence Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches You are customer-centric and maintain a high level of customer care in a variety of different and complicated situations Skilled and insightful to the needs of customers. Maintaining high levels of resiliency while delivering tough messages Comfortable in a dynamic, fast-paced, and constantly evolving working environment Work from Home Requirements: Must Be Located in Texas. Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults Willing to work a structured work schedule which includes not being able to undertake the primary care of another individual (such as a child or adult) during working hours Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems) Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload What is Next? Thanks for taking the first step in starting your career with eBay, we look forward to reviewing your application! We have multiple steps in our process. If you are selected to move forward, you will be contacted via email and asked to complete an online skills assessment. We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies! So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about Diversity, Inclusion and Belonging at eBay click here: Our Benefits: Starting pay of $21.50/hr with differentials for swing and weekend shifts Benefits on Day 1 (Medical, Dental, Vision Insurance) 16+ Days of Paid Time Off eBay Sabbatical- Every 5 years, receive 4 weeks off at 100% pay Teammates receive quarterly performance bonuses and yearly performance raises And many more at ebaybenefits.comhttps: //www.ebayinc.com/our-company/diversity-inclusion/ The base pay range for this position is expected in the range below: $30,800 - $52,900 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

Design and develop highly available, fault tolerant distributed web services and applications for eBay's seller platform, owning projects end-to-end including architecture, coding, testing, deployment, and support. | 8+ years experience with Java and backend distributed systems, strong architectural and design skills, proficiency in relational and NoSQL databases, experience with CI/CD pipelines, and knowledge of security and performance testing. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and role: We are the eBay Seller Experience team! We are seeking a dedicated, creative and passionate Staff Backend Software Engineer to architect, design and develop innovative, highly performant, available software in the form of web services and applications across various device form factors that help business sellers worldwide to on-board, handle inventory & listing and grow their business on the largest global marketplace. These applications help business sellers worldwide to onboard, manage, and grow their businesses on eBay's global marketplace. In this role, you will contribute at the very core of eBay’s selling experience, to deliver an engaging selling experience for more than 25 million sellers across 22 nations, who collectively generate billions of dollars in revenue quarterly. What you will accomplish: • Responsible for a functional domain to design cross data center distributed, fault tolerant, highly available and performant web services and web applications by using software architecture design, OOA/D skills in addition to outstanding analytical and problem solving skills • Own major projects and features from design phase to coding, testing, deployment and support • Estimate engineering effort, plan implementation, and rollout system changes. Identify project technical risks and make recommendations to mitigate • Implement and manage CI/CD pipelines using tools like Jenkins and Git. What you will bring: • BSCS, BSEE, MSEE or MSCS or similar technical degree, plus 8+ years of experience crafting & developing highly scalable distributed platforms and services and internet scale web applications • Expert and hands-on experiences in Java, Spring Framework, Caching, GraphQL, Design Patterns, OOA/D, Data Structures, REST, JSON, and Internet Protocols • Proficiency in a programming language such as Java/Scala, and strong foundation in data structures, algorithms and a strong understanding of multithreading, synchronization, concurrent programming; deep architectural understanding of system design and lead project to completion • Solid knowledge and experience of relational databases (Oracle) and/or NoSQL data technologies (Mongo, Cassandra, Couchbase), Elasticsearch and related toolset • Experience driving architecture discussions, producing well-documented design docs, participating in design and code reviews and contributing to coding and unit testing of fault-tolerant applications. Comfortable or have familiarity with all the layers of multi-tier applications to design complete solutions and maintain products • Experience in non-functional skills like Security, Load and Performance Tests, Accessibility, Site Speed optimization, Cross-browser /Cross-platform UX Design #LI-BB1 The base pay range for this position is expected in the range below: $115,200 - $199,700 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Develop modular, well-tested iOS mobile features, conduct code reviews, maintain documentation, and collaborate with stakeholders to deliver high-quality mobile applications. | Bachelor's degree and 5+ years of iOS mobile development experience with Swift, Objective-C, XCode, and familiarity with network service integration. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the Team: Join eBay's Live team, a vital part of eCommerce innovation dedicated to transforming shopping journeys on eBay marketplaces. Our team focuses on simplification, personalization, and modernization to create world-class experiences for millions of users daily. With an emphasis on impactful projects and a commitment to a vibrant, diverse, and collaborative culture, we offer flexibility and support for remote work, ensuring work-life balance. Be involved in technical decision-making, handling complex projects, and improving engineering practices, while reporting to a multi-functional team dedicated to ongoing modernization in a dynamic setting. What you will do & learn: • Develop features that are modular and loosely coupled • Able to translate product and design documents into clean, high-quality, crash-free, well-tested and maintainable production code autonomously • Write unit tests and automation code for all shipped features • Conduct code review for immediate team • Develop and maintain technical documentation to support software applications. • Propose and evaluate multiple design options, providing estimates for each. • Structure and complete tasks independently, meeting deadlines and milestones. • Effectively communicate assumptions and seek clarification from stakeholders, ensuring alignment and understanding across all domains. What you will bring • Bachelor's degree from an accredited College or University in Computer Science or related major and 5+ years of mobile development experience • Experience in iOS, Swift, Objective-C, and XCode as well as familiarity with the integration of network services • Knowledge of GraphQL, REST is helpful • Knows about Async/Await, concurrency, combine, UIkit, SwiftUI and various iOS development frameworks essential for Mobile Application development The applicable base pay range for this position is dependent on work location. The base pay range in the San Francisco Bay Area, New York City Metro and Seattle Metro is expected in the range below: $142,400 - $190,100 The base pay range for all other U.S. work locations is expected in the range below: $95,200 - $168,700 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Design, develop, and improve scalable front-end systems for eBay's Discovery Platform, collaborating with cross-functional teams and influencing technical decisions. | Bachelor's degree and 5+ years experience in front-end development using JavaScript/TypeScript, React, Node.js, CSS, with knowledge of server-side rendering and UI libraries like Material UI or Ant UI. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: We’re the Buyer Destination team under the Core Buyer Experience engineering team. Our team is pioneering the development of the Discovery Platform, a next-generation capability designed to deliver highly personalized, feed-based, and curatable content across eBay's Discovery Shopping surfaces. This initiative is set to transform not only the Buyer Destination experience but also extend its impact across all Core Buyer teams at eBay. We are currently seeking talented Web engineers to join our shopping surfaces teams. In this role, you will collaborate closely with senior leads and architects to build and improve the surfaces for Web, driving innovation and excellence and also enabling engaging experiences on our shopping surfaces. What you will accomplish: • Convert business needs into software designs and produce high-quality, efficient, and scalable code • Own and contribute deeply to a significant functional domain, demonstrating expertise • Influence and guide technical decision-making across domain teams • Improve team efficiency by identifying and promoting productivity improvements • Design systems with flexibility to adapt to evolving requirements, accelerating engineering velocity • Engage with cross-functional teams to build innovative solutions aligned with objectives What you will bring: • Bachelor's degree in Electrical Engineering, Computer Science, or a related field • Minimum of 5 years of experience in designing front-end systems and development using Javascript/Typescript, CSS, React, NodeJS • Experience with server-side rendering using open-sourced UI libraries like Material UI or Ant UI • Proven experience with Webpack and Express.js, illustrating a strong understanding of BEM-structured CSS and browser intricacies js, illustrating a strong understanding The base pay range for this position is expected in the range below: $95,200 - $168,700 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Design and implement automated data pipelines and materialized views using streaming and big data technologies. | 10+ years experience with Apache Kafka, Flink, Hadoop ecosystem, Airflow, Python, Unix, and SQL. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Extensive experience with Apache Kafka, Apache Flink, and other relevant streaming technologies. Proficiency in Hadoop ecosystem such as Hive,Iceberg,Sprak sql. Good Understanding of Apache Airflow, tool for orchestrating complex computational workflows and data processing pipelines. Proven ability to design and implement automated data pipelines and materialized views. Proficiency in Python, Unix or similar languages. Good understanding of SQL oracle, SQL server or similar languages. 10+ years of directly applicable experience The base pay range for this position is expected in the range below: $132,000 - $222,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

Lead and coordinate complex technical programs end-to-end, collaborating with engineering and product teams to ensure delivery aligned with business goals. | 10+ years working with product and engineering teams on software projects, 8+ years in technical program or product management, experience with roadmaps, system design, agile, and project tracking tools. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the role and the team: At eBay, we believe great products don’t just happen—they’re built with passion, collaboration, and a drive to make things better. That’s where the Planning, Program and Operational Excellence team comes in. Our mission is to improve how we build and launch products that Buyers and Sellers around the world love. We are dedicated to optimizing every stage of the product development lifecycle—streamlining processes, accelerating delivery, and empowering cross-functional teams to focus on outcomes and magical customer experiences. If you’re excited about shaping the way great products come to life and improving experiences for millions of customers, we’d love for you to join us! As a Senior Technical Program Manager (TPM), you will lead the coordination, execution, and successful delivery of one or more complex end-to-end product and engineering projects. You will be responsible for ensuring that all projects are optimized for readiness, execution, utilization, and velocity while driving seamless collaboration across engineering, product, and cross-functional teams. This role requires a blend of technical expertise, strategic execution, and leadership skills to manage multiple domain partners, influence technical decisions, and guide teams through the full software development lifecycle. The ideal candidate will be adept at breaking down complex projects, managing ambiguity, and fostering collaboration across engineering, product, and leadership teams to drive innovation, quality and efficiency. What You Will Accomplish • Drive end-to-end execution of complex technical programs from concept to launch, ensuring alignment with business goals. • Collaborate with engineering and product teams to design features, prioritize tasks, and maintain roadmaps with clear milestones and dependencies • Lead technical discussions to facilitate scalable architecture decisions and guide Agile methodologies for optimizing delivery processes • Monitor program execution, identifying blockers and implementing mitigation strategies to ensure smooth progression • Serve as the primary point of contact for stakeholders, providing program status updates and resolving escalations • Partner across functions to align execution strategies and drive consensus in decision-making processes • Drive discussions on technical feasibility and best practices, supporting design discussions and architecture reviews • Establish governance frameworks to uphold quality, transparency, and accountability throughout program lifecycles • Implement automation and tooling to enhance program tracking, transparency, and operational oversight What You Will Bring • 10+ years of experience working directly with product & engineering teams on software development projects. • 8+ years of experience in technical program or product management, leading large-scale, cross-functional initiatives. • Experience managing technical roadmaps, defining product requirements, and driving system architecture decisions. • Experience in crafting epics & user stories, release planning, backlogs, and agile methodologies. • Proven ability to influence stakeholders, build consensus, and navigate ambiguity. • Strong understanding of scalability, reliability, and system design trade-offs. • Excellent problem-solving, communication, and leadership skills. • Strong knowledge of project tracking tools (Airtable, JIRA, Confluence, etc.). • Ability to drive continuous process improvements and automation. The base pay range for this position is expected in the range below: $108,400 - $186,400 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Lead integration of Caramel into eBay Motors through strategic planning, cross-team collaboration, project management, and operational ownership to drive business growth. | 5+ years experience including 2+ years in consulting or strategy roles, strong communication and analytical skills, project leadership, and willingness to work onsite at least 3 days per week. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Overview: eBay, a global leader in eCommerce marketplaces headquartered in San Jose, California, is seeking an Integration Manager to join our dynamic eBay Motors team. We are committed to transforming the automotive marketplace by integrating cutting-edge solutions and enhancing the customer experience for buyers and sellers. If you are looking for a purpose-driven company that values innovation, inclusivity, and customer-centricity, eBay is the place for you! Context: Vehicles have historically been a significant growth driver for eBay, with eBay Motors established as a sub-brand to cater to this market. Over the years, the automotive landscape has evolved, with competitors creating tailored experiences for enthusiasts. To maintain its competitive edge, eBay implemented a focused category strategy aimed at optimizing the buying and selling experience within the vehicles market. Our partnership with Caramel is a strategic investment designed to transform eBay Motors by providing customers with a seamless and secure checkout experience for used car transactions. This integration focuses on driving trust and reducing risk and complexity in online car sales, offering customers access to financing, transportation services, insurance, and secure payment options. Position Summary: eBay is seeking an Integration Manager to join the eBay Motors team and drive the integration of Caramel into the eBay Motors ecosystem. Reporting to the Integration Director, this role will involve strategic planning, cross-functional collaboration, and operational execution to ensure seamless integration and drive business growth. Key Responsibilities: • Strategic Partnership: Act as a strategic advisor to the US Vehicles leadership team, providing insights and recommendations that support business goals and enhance decision-making. • Performance Tracking: Organize and manage regular business reviews and initiative deep dives to monitor and report on progress against strategic plans. Use insights to drive adjustments and improvements. • Cross-Functional Collaboration: Work closely with business, product, customer service, and other teams to ensure successful integration of Caramel. Facilitate communication and coordination to meet key milestones and objectives. • Executive Communication: Create and present executive-level presentations that effectively convey strategic plans and operational updates, ensuring alignment and buy-in from senior leadership. • Project Management: Lead projects from planning through execution, collaborating with diverse teams such as product, marketing, analytics, finance, business development, and pricing. Develop and implement formal processes to overcome barriers and ensure timely delivery. • Process Improvement: Develop and implement processes that enhance operational success. Identify and execute strategic deep dives or improvements across the US Vehicles landscape to optimize performance. • Operational Ownership: Over time, take operational ownership of key initiatives, driving them from inception to successful execution and ensuring alignment with broader business objectives. Qualifications: • Minimum of 5+ years of related experience, including 2+ years at a top-tier management consulting firm, investment bank, or in a strategy & planning role at a major corporation. MBA preferred but not required. Proven track record in managing complex projects and delivering results in fast-paced environments. • Excellent verbal and written communication skills, with the ability to craft compelling narratives backed by data. Experience in creating executive-level presentations and reports. • Demonstrated ability to lead cross-functional teams through influence and project management. Experience in coordinating and aligning diverse teams towards common goals. • Strong analytical skills with the ability to understand business operations, identify challenges, and develop strategic solutions that drive success. • Proficiency in using data analytics tools and methodologies to inform decision-making and drive initiatives to completion within specified timelines. • Genuine interest in eBay and eBay Motors. Passion for the enthusiast vehicles space is not required, however candidate must be willing and able to quickly learn about and embrace the vehicles enthusiast community. Candidate must have a strong desire to meet customers and help eBay win! • Must be willing to work in person from an eBay office a minimum of 3 days per week with occasional travel. If remote, the candidate must be willing to travel up to once per month for the first 3-6 months, and several times per year thereafter. Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. Join us in transforming the automotive marketplace and making a meaningful impact at eBay Motors! The base pay range for this position is expected in the range below: $90,400 - $157,000 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Lead and deliver high-impact technical programs, coordinate cross-functional teams, manage risks, and improve execution processes across distributed teams. | 6+ years leading complex programs in global tech or eCommerce companies with strong collaboration skills across product, engineering, and business teams. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: This mission of the Search, SEO and Product Knowledge team is to empower eBay buyers and sellers to connect through simple, engaging, and efficient shopping experiences on and off our marketplace, powered by intelligent computing at scale. Within it, the technical program management group leads high-profile, complex, company-wide programs from start to finish, working closely with senior leaders and multi-disciplinary teams across different departments and regions. As a Senior Technical Program Manager, you’ll not only get to lead one of these critical programs, but you’ll also help establish standard processes for program management and play a key role in shaping important business strategies and decisions. You will join a fast-paced distributed team of technical program managers acting as the central conduit for all execution and operations of the organization. What you will accomplish: • You will own and deliver critical, high-impact programs from strategic inception to successful implementation • You will partner with product and engineering teams to translate roadmaps into actionable plans, setting shared goals and achievements aligned with business priorities • Coordinate and lead cross-functional teams, encouraging accountability, clear communication, and efficient prioritization • Identify and resolve potential program risks, challenges, and dependencies early, ensuring smooth execution • Design, document, and improve efficient execution processes across geographically distributed teams and partners • Develop and report on key program performance metrics, providing actionable insights to senior leadership • Partner with senior collaborators across Finance, HR, Operations, and Technology to ensure alignment and drive program execution What you will bring: • 6+ years leading complex, high-impact programs in global organizations, driving significant business transformation • Proficient in syncing program execution with yearly planning, resource capacity modeling, and financial budgets to unveil product roadmaps • Success collaborating with multi-disciplinary partners (Product, Engineering, Science, Design, Analytics, Finance) in a product environment • Outstanding ability to lead opposing priorities without compromising efficiency or visibility • A strong ownership mentality, ensuring meticulous attention to detail and proactive program execution • Experience in a tech or eCommerce company The base pay range for this position is expected in the range below: $90,400 - $157,000 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

The Sr. Customer Service Representative will work in a fast-paced environment handling a high volume of inbound calls, addressing compliance and policy-related questions. They will conduct thorough investigations of member accounts and ensure adherence to established guidelines while providing support to resolve issues. | Candidates must have at least 3 years of call center or relevant customer service experience and demonstrate a customer-centric approach with strong communication skills. Digital proficiency and the ability to maintain resiliency while delivering tough messages are also essential. | At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. You will: Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts Address questions related to compliance and policy adherence, ensuring members understand and follow these guidelines while providing guidance and support to resolve issues Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay and its members Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages Adhere to established policy-driven guidelines, ensuring consistency and compliance in decision-making processes, while exercising minimal personal discretion to maintain uniformity and uphold the organization's standards and procedures. Conduct thorough investigations of member accounts to identify issues ensuring compliance with established policies Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more You are: Able to work an AM or PM schedule working both weekend days Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities Able to deliver extraordinary impact. You start by being excellent at the basics and going over and beyond for our people, customers, and partners Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree To be successful (Requirements): 3+ years of call center or relevant customer service experience You are customer-centric; a stellar communicator, with high levels of empathy and emotional intelligence Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches Skilled and insightful to the needs of customers. Maintaining resiliency while delivering tough messages Comfortable in a dynamic, fast-paced, and constantly evolving working environment Work from Home Requirements: Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults Willing to work a structured work schedule which includes not undertaking the primary care of another individual (such as a child or adult) during working hours Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems) Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload What is Next? Thanks for taking the first step in starting your career with eBay, we look forward to reviewing your application! We have multiple steps in our process. If you are selected to move forward, you will be contacted via email and asked to complete an online skills assessment. We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies! So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about our Diversity & Inclusion click here: Our Benefits: Starting pay of $22.50/hr with differentials for swing and weekend shifts Benefits on Day 1 (Medical, Dental, Vision Insurance) 16+ Days of Paid Time Off eBay Sabbatical- Every 5 years, receive 4 weeks off at 100% pay Teammates receive quarterly performance bonuses and yearly performance raises And many more at ebaybenefits.com The base pay range for this position is expected in the range below: $34,800 - $61,400 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.