Early Childhood Investment Corporation

Lead implementation and continuous improvement of program quality assessment and validation processes, supervise and coach staff to ensure high-quality evaluations. | Bachelor's degree with 5+ years experience required; Master's degree and supervisory experience preferred; knowledge of early care quality improvement and ability to travel required. | Description Position Title: Program Manager, Quality Improvement Location: Remote work based in Michigan with occasional travel within the state Schedule: Monday - Friday Salary Range: $64,260- $78,540 Class: Exempt Position Summary: The Program Manager for Quality Improvement is responsible for the implementation, oversight, and continuous improvement of program quality assessment and validation processes and procedures. This role supervises and supports staff to ensure timely, reliable, and high-quality evaluations aligned with established protocols and performance standards. The position partners across teams to ensure consistency, accuracy, and continuous quality improvement. Key Responsibilities: Leads implementation and continuous improvement of the Great Start to Quality assessment and validation processes and procedures, ensuring alignment with program standards and expectations. Ensures fidelity to the Great Start to Quality model, including adherence to required tools, processes, and documentation supporting program quality recognition. Maintain knowledge and understanding of Great Start to Quality, including, but not limited to: Great Start to Quality Resource Centers, Great Start to Quality program standards, the Self-Assessment Survey process, Great Start to Quality validation, required documentation, and all applicable versions of program quality assessment tools. Requirements Duties and Responsibilities: This list is intended to represent job-related duties and should not be viewed as exhaustive. Supervise, support, and coach staff to ensure processes are conducted in accordance with established protocols, timelines, and quality standards. Ensure staff maintain appropriate inter-rater reliability and consistency in program quality observation and assessment practices. Provide all forms of technical assistance and training, as defined by NAEYC to staff, vendors, e.g., Approved Assessors, and partners to promote the development of shared knowledge and understanding, consistency, accuracy, and continuous improvement and learning. Maintain comprehensive knowledge of organizational standards, program quality assessment tools, processes, procedures, and required documentation. Conduct on-site observation of Quality Improvement Consultants and provide ongoing feedback to support performance management and quality improvement. Review and approve reports, documentation, and administrative items including timecards, expenses, and requests. Analyze data to monitor performance, ensure targets are met, and inform decision-making and continuous quality improvement efforts within ECIC and for the benefit of external partners. Collaborate with internal teams and leaders within ECIC to support the timely conduct of program quality assessments and system alignment. Contribute to the development and refinement of guidance materials, communication tools, and systems to improve workflow and implementation. Prepare and maintain accurate documentation and reports in accordance with organizational requirements. Communicate updates, challenges, and recommendations to leadership, supporting a continuous quality improvement approach. Performs other duties as assigned. Requirements, Knowledge, Skills, and Abilities: Bachelor’s degree in a related field with 5+ years of work experience. Master’s degree and 1 year of supervisory experience preferred. Demonstrated ability to lead, supervise, and coach teams effectively. Strong knowledge of evidence-based early care and education program quality improvement practices, in a mixed delivery system. Experience managing programs and using data to inform performance and decision-making. Excellent written and oral communication, facilitation, and interpersonal skills. Strong attention to detail with the ability to manage multiple priorities and deadlines. Analytical and problem-solving skills with a proactive approach. Proficiency in Microsoft Office, Adobe, and web-based systems. Ability to work collaboratively with diverse stakeholders. Valid driver’s license and ability to travel, including occasional overnight travel. Physical Requirements: Talking - Expressing or exchanging ideas by means of the spoken word to impart oral information to others accurately. (4-5 hours daily) Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. (4-5 hours daily) Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. (1-2 hours daily) Standing – In one position, particularly for sustained periods of time. (1-2 hours daily) Visual Acuity – Viewing objects with close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. (5-6 hours daily) Office Setting - Sedentary work in which exerting up to 10 pounds of force is occasional and a negligible amount of force is frequently or constantly used to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Work Location Remote work based in Michigan with occasional travel within the state or to other geographical areas for projects, ECIC meetings and to meet the needs of the organization.

Design, deliver, and evaluate training and technical assistance for regional child care coalitions, manage partnerships, lead reporting and policy analysis, and supervise staff. | Bachelor’s degree or equivalent, 5+ years work experience including 3+ years training/facilitation and 1+ year supervisory experience, strong communication, relationship building, and commitment to equity. | Description: Position Title: Program Manager, Regional Child Care Coalition Location: Remote work based in Michigan with occasional travel within the state Schedule: Monday - Friday Salary Range: $67,411–$74,152 Class: Exempt Position Summary: The goal of ECIC’s Child Care Innovation Fund is to reimagine Michigan’s child care system through common-sense, cross sector solutions. The Program Manager, Regional Child Care Coalitions, works closely with the Senior Director of the Child Care Innovation Fund, Innovation Fund Team members and with external partners to advance child care innovations and related policy changes at the state, regional and local levels. The Program Manager will design, deliver, and evaluate all forms of technical assistance and training for Regional Child Care Coalitions, including but not limited to: • Designing and delivering individual and group capacity building opportunities for Regional Child Care Coalitions to support the successful implementation of regional child care action plans. • Identifying and overseeing the work of technical assistance, training and evaluation partners and collaborators. • Reviewing and approving delivery of content expertise and resources to Regional Child Care Coalitions, state agencies, and other external partners via training, consultation, facilitation, webinars, and other methods of technical assistance and training. • Supporting Regional Child Care Coalition data collection and evaluation activities, including the coordination and implementation of continuous quality improvement. • Leading development of high-quality reports, policy analysis, issue briefs, explanations, and presentations, necessary to support effective implementation of Regional Child Care Coalitions. • Developing and implementing work plans for Regional Child Care Coalition related projects, track and review Regional Coalition deliverables, effectively coordinating with all internal ECIC partners across departments. Requirements: • Designing and facilitating meetings with external partners to support the design and scale up of innovations. • Provide ongoing communication and coordination with external partners and contractors. • Stay abreast of emerging trends, best practices, and research to share with clients and to continuously improve services and offerings. • Cultivate and manage new and existing relationships with innovation partners at the national, state, regional and local levels of the early childhood system. • Present at conferences, curate, and disseminate research, best practices, and resources, respond to external questions and requests, and network at local, regional, statewide and national early childhood programs and events. • Write proposals and grant applications, with the Senior Director, to advance strategic goals. • Supervise staff, provide performance coaching including, but not limited to, conducting performance evaluations, providing ongoing feedback, and supporting professional development goals. • Provide administrative approval of staff reports, timecards, time-off requests and expense reimbursements. Knowledge, Skills, and Abilities • Bachelor’s degree in relevant field or equivalent experience. • Five (5) years of work experience, including at least three (3) years in training, facilitation, and coaching as a consultant and one (1) year of supervisory experience. • Ability to effectively supervise and coach teams. • Demonstrated success in the development and implementation of training and technical assistance programming on a statewide or national scale. • Specialties in training and/or technical assistance applicable to early childhood systems-building that are marketable to current/ potential ECIC clients. • Demonstrated commitment to racial equity as well as family and parent leadership. • Strong interpersonal and relationship building skills. • Ability to communicate clearly, concisely, and professionally both verbally and in writing. • Ability to maintain accuracy and attention to detail while managing multiple tasks, projects, and timelines. • Ability to use data and analytical skills to proactively identify opportunities, set priorities, and solve problems. Physical Requirements: • Talking - Expressing or exchanging ideas by means of the spoken word to impart oral information to others accurately. (4-5 hours daily) • Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. (4-5 hours daily) • Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. (1-2 hours daily) • Standing – In one position, particularly for sustained periods of time. (1-2 hours daily) • Visual Acuity – Viewing objects with close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. (4-5 hours daily) • Office Setting - Sedentary work in which exerting up to 10 pounds of force is occasional and a negligible amount of force is frequently or constantly used to lift, carry, push, pull or otherwise move object. Work Location Remote work based in Michigan with occasional travel within the state or to other geographical areas for projects, ECIC meetings and to meet the needs of the organization.