EAB

Lead strategic research projects and provide actionable insights to higher education leadership. | Bachelor's degree plus 5+ years or advanced degree plus 4+ years in consulting, strategic planning, or research in higher education. | About EAB [https://www.eab.com/] At EAB [https://www.eab.com/], our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards [https://www.eab.com/careers/awards-and-recognition]. For more information, visit our [https://www.eab.com/careers] Careers page. [https://www.eab.com/careers] The Role in Brief Associate Director, Research and Strategic Advisory Services Focus Area: Higher Education Academic Strategy Associate Directors on our Strategic Advisory Services team (within the Research Discovery & Design division) help design research projects and services that address the major strategic, management, and operational issues facing education today. Our researchers conduct in-depth interviews with campus executives at diverse institutions and perform data and root-cause analyses to identify market-leading strategies and best practices in our pursuit to make education smarter. As a member of our team, you will play an important role in innovating and producing syndicated research and high-value services for partner organizations, including executive roundtables, on-campus workshops, webinars, and publications. You will also be a valued expert to EAB partner organizations, advising them on strategy and best practice implementation. This particular role will be positioned within our Academic Strategy pillar, which focuses on urgent challenges facing today’s academic leaders such as program portfolio management, curricular and co-curricular innovations, instructional efficiency and cost management, sponsored research, and faculty affairs (recruitment, workloads, rewards and recognition). The Academic Strategy team primarily supports provosts and academic deans, providing a combination of thought leadership, strategy guidance, tactical best practices, and hands-on implementation support.   A successful candidate for this position will: * Bring strong professional judgment and clear communication skills, with the ability to translate complex findings into accessible insights for campus leaders * Thrive in collaborative, fast-moving environments - taking initiative, following through on details, and adjusting quickly as priorities evolve * Combine analytical rigor with intellectual curiosity and agility, getting up to speed on key issues quickly and taking ownership over sub-terrains * Be willing to draw on a range of sources and deploy various methods to generate actionable advice for campus leaders that is both strategic and tactical in nature * Have experience beyond academic research and publications to include consulting, client-responsive projects, or advisory work that translates insights into strategy and action This hire may be based in Washington D.C. or Richmond, VA; this position is also open to remote employment in the continental U.S. The position may require occasional travel (up to approximately 10%) for presenting research findings to our partners as well as facilitating strategy sessions. This role is listed as Associate Director, Research and Strategic Advisory Services for posting purposes; the official and internal title of this hire is expected to be Associate Director, Research Discovery & Design to align with EAB business norms. This position is also posted at Director level; candidates are being considered at both levels for the current opening.   Primary Responsibilities: * Design and lead strategic research projects from conception to completion, ranging from two to four months for smaller projects to approximately nine months for the largest, most complex projects . * provide intellectual leadership and analytical direction throughout all stages of the research process, working through extensive primary and secondary research, hypothesis generation and testing, rigorous analysis of findings, design and execution of implementation resources, and the final presentation of ideas * Synthesize complex ideas into actionable insights for executive audiences * Use persuasive writing, storytelling, and graphics to communicate ideas and information * Manage relationships with internal and external stakeholders * Conduct market-sizing, testing calls, and product design analysis for new research and product enhancements * Collaborate with individual project leads, subject matter experts, and delivery teams to ensure that deliverables are designed for scalable execution and interactive partner engagement * Manage and coach junior-level researcher staff by developing critical skills, providing actionable feedback, and managing workloads * Deliver initial services and presentations to executive-level clients and leadership teams Basic Qualifications: * Bachelor’s degree, with an excellent academic record and 5+ years of post-graduate, professional experience; or 4+ years of post-graduate, professional experience and an advanced degree; or bachelor's degree and 4+ years of post-graduate, professional experience, including 2+ years of experience in EAB Research * Willingness to travel up to 10% * Experience with at least two of the following: * Management or strategy consulting * University/education strategic planning * Conducting long-term research (at least 3 months in duration) * Conducting primary and secondary research * Higher education experience Ideal Qualifications:                        * Advanced degree or equivalent experience demonstrating strategic, analytical, and business problem-solving capability (MA, MPP, PhD, JD, or similar preferred) * Majors and/or advanced degrees in education, economics, political science, data analytics, statistics or other quantitative fields preferred * Experience working in a team environment, as well as independently and autonomously in ambiguous and fast-changing contexts * Proven ability to communicate effectively with senior executives in both oral and written formats * Experience with solution-focused problem solving and thinking through problems creatively * Experience working with clients in a consultative role * Demonstrated experience in managing projects and meeting deadlines * Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration. If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.   Compensation: The anticipated starting salary (base) range for this role is $70,500 - $95,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role. This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.   Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: * Medical, dental, and vision insurance plans; dependents and domestic partners eligible * 20+ days of PTO annually, in addition to paid firm and floating holidays * Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) * 401(k) retirement savings plan with annual discretionary company matching contribution * Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans * Employee assistance program with counseling services and resources available to all employees and immediate family * Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation  * Fertility treatment coverage and adoption or surrogacy assistance * Paid parental leave with phase back to work program for birthing and non-birthing parents * Access to milk shipping service to support nursing employees during business travel * Discounted pet health insurance coverage for dog and cat family members * Company-provided life, AD&D, and disability insurance * Financial wellness resources and membership in a robust employee discount program * Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits [https://eab.com/careers/benefits/]. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Provide high-level administrative and operational support to the CEO including calendar and stakeholder management. | Bachelor's degree and 3-4+ years supporting senior executives with strong organizational skills and discretion. | About EAB [https://www.eab.com/] At EAB [https://www.eab.com/], our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards [https://www.eab.com/careers/awards-and-recognition]. For more information, visit our [https://www.eab.com/careers] Careers page. [https://www.eab.com/careers] The Role in Brief: Executive Assistant to the CEO (Associate Director level)   The Executive Assistant to the CEO provides administrative, operational, and communications support to the Chief Executive Officer, serving as a trusted partner in managing the CEO’s time, priorities, relationships, and day-to-day workflow.   This role requires exceptional judgment, discretion, attention to detail, follow-through, and a thoughtful, collaborative working style. The Executive Assistant must be able to build trust quickly, communicate clearly, manage sensitive information appropriately, and ensure the CEO is prepared and organized across a high-volume schedule of meetings, partner conversations, board and leadership activities, travel, and company events.   This role is based in Washington, DC and requires regular in-person presence in the office, generally at least three days per week, with flexibility to be onsite more frequently based on the CEO’s schedule, leadership meetings, board-related activities, events, or other business needs. This role may also require occasional flexibility outside standard business hours when urgent executive, partner, board, travel, or event-related needs arise.    For internal leveling purposes, this position is equivalent to EAB’s Associate Director level.  This position is posted at both the Senior Manager and Associate Director levels; candidates are being considered across both levels based on experience, with final level determined at the time of offer.   Primary Responsibilities: Executive Calendar Management * Manage and maintain the CEO’s complex calendar, including internal meetings, external partner meetings, leadership forums, revenue reviews, board-related meetings, and recurring check-ins. * Schedule, reschedule, and prioritize meetings based on urgency, business importance, stakeholder availability, travel, PTO, and shifting executive priorities. * Proactively identify calendar conflicts and recommend solutions that protect the CEO’s time and keep business priorities moving. * Coordinate meeting logistics, including calendar invites, attendee lists, virtual meeting links, room details, agendas, timing, meals, materials, and follow-up needs. * Anticipate preparation needs and help ensure the CEO has the information, context, and materials needed for upcoming meetings and commitments.   Executive Communications and Stakeholder Coordination * Serve as a key point of contact for the CEO’s office with internal leaders, team members, external partners, board members, and other executive assistants. * Draft and send clear, professional, and timely communications on behalf of the CEO or in support of the CEO’s priorities. * Coordinate across departments and leadership teams to resolve scheduling questions, confirm attendance, clarify next steps, and move decisions forward. * Help manage the flow of information to and from the CEO’s office, ensuring communications are accurate, appropriately prioritized, and handled with discretion.   Chief of Staff Support and Executive Priorities * Provide high-level support to the CEO’s Chief of Staff on executive communications, leadership forum planning, firmwide priorities, and special projects. * Coordinate scheduling, logistics, materials, agendas, attendee management, and follow-up for CEO-led meetings, leadership forums, and other high-visibility internal engagements. * Support projects that require strong organization, sound judgment, discretion, attention to detail, and cross-functional coordination. * Partner with the CEO to track key priorities, commitments, and follow-up items, using weekly one-on-one check-ins to help ensure important work stays on track. * Anticipate executive follow-up needs by identifying conversations, commitments, relationship touchpoints, and emerging priorities that require additional action.   Travel, Event, and Executive Logistics * Support executive participation in board meetings, incentive trips, partner visits, dinners, leadership gatherings, and other high-priority engagements. * Coordinate attendee information, meal selections, travel-related details, schedules, materials, and event logistics. * Partner with internal event teams and stakeholders to ensure details are accurate, complete, and well managed. * Proactively identify logistical issues or gaps and work with the appropriate stakeholders to resolve them quickly and professionally. * Coordinate travel arrangements and process expense reports. * Maintain the CEO’s filing and recordkeeping systems with accuracy, discretion, and strong attention to detail.   Confidentiality and Judgment * Handle sensitive executive, organizational, partner, board, and personnel-related information with discretion. * Exercise sound judgment when prioritizing requests, managing communications, and representing the CEO’s office. * Maintain professionalism and composure in fast-moving, high-visibility situations.   Working Style and Role Expectations * Bring a thoughtful, service-oriented, and collaborative approach to supporting the CEO, Chief of Staff, senior leaders, colleagues, and external partners. * Demonstrate superb attention to detail, accuracy, responsiveness, and follow-through, especially in high-visibility or time-sensitive situations. * Remain calm, flexible, and solutions-oriented when priorities shift, urgent issues arise, or plans change unexpectedly. * Take ownership of work, acknowledge mistakes when they occur, and focus quickly on resolution, learning, and continuous improvement.   Basic Qualifications: * Bachelor’s degree or equivalent combination of education, training, and professional experience. * 3-4+ years of experience providing administrative support to senior-level executives. * Experience supporting a senior leader, executive, C-suite leader, or similarly complex business function. * Strong calendar management and scheduling experience, especially with high-volume or multi-stakeholder calendars. * Excellent written and verbal communication skills. * Strong organizational skills and exceptional attention to detail. * Ability to manage competing priorities, shifting timelines, and urgent requests with professionalism. * Proficiency with Microsoft Outlook, calendar tools, virtual meeting platforms, and standard office productivity tools. * High level of discretion and ability to handle confidential information appropriately.   Ideal Qualifications: * Strong ability to anticipate executive needs and act proactively without waiting for detailed direction. * Experience coordinating board meetings, leadership meetings, executive events, or other senior-level gatherings. * Ability to exercise judgment when prioritizing requests and protecting executive time. * Strong sense of ownership and accountability, including the ability to acknowledge mistakes, resolve issues quickly, and learn from feedback. * Interest in building institutional knowledge and providing consistent, high-quality support over time, recognizing the importance of continuity, trust, and long-term partnership in the CEO’s office. * Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. Compensation: The anticipated starting salary range for this role is $75,000 - $80,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role. This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.    Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: * Medical, dental, and vision insurance plans; dependents and domestic partners eligible * 20+ days of PTO annually, in addition to paid firm and floating holidays * Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) * 401(k) retirement savings plan with annual discretionary company matching contribution * Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans * Employee assistance program with counseling services and resources available to all employees and immediate family * Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation * Fertility treatment coverage and adoption or surrogacy assistance * Paid parental leave with phase back to work program for birthing and non-birthing parents * Access to milk shipping service to support nursing employees during business travel * Discounted pet health insurance coverage for dog and cat family members * Company-provided life, AD&D, and disability insurance * Financial wellness resources and membership in a robust employee discount program * Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits [https://eab.com/careers/benefits/]. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Provide high-level administrative and communications support to the CEO, managing time, priorities, and relationships. | Bachelor's degree and 3-4+ years supporting senior or C-suite executives with strong organizational skills and discretion. | About EAB [https://www.eab.com/] At EAB [https://www.eab.com/], our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards [https://www.eab.com/careers/awards-and-recognition]. For more information, visit our [https://www.eab.com/careers] Careers page. [https://www.eab.com/careers] The Role in Brief: Executive Assistant to the CEO (Senior Manager level)   The Executive Assistant to the CEO provides administrative, operational, and communications support to the Chief Executive Officer, serving as a trusted partner in managing the CEO’s time, priorities, relationships, and day-to-day workflow.   This role requires exceptional judgment, discretion, attention to detail, follow-through, and a thoughtful, collaborative working style. The Executive Assistant must be able to build trust quickly, communicate clearly, manage sensitive information appropriately, and ensure the CEO is prepared and organized across a high-volume schedule of meetings, partner conversations, board and leadership activities, travel, and company events.   This role is based in Washington, DC and requires regular in-person presence in the office, generally at least three days per week, with flexibility to be onsite more frequently based on the CEO’s schedule, leadership meetings, board-related activities, events, or other business needs. This role may also require occasional flexibility outside standard business hours when urgent executive, partner, board, travel, or event-related needs arise.    For internal leveling purposes, this position is equivalent to EAB’s Senior Manager level.  This position is posted at both the Senior Manager and Associate Director levels; candidates are being considered across both levels based on experience, with final level determined at the time of offer.   Primary Responsibilities: Executive Calendar Management * Manage and maintain the CEO’s complex calendar, including internal meetings, external partner meetings, leadership forums, revenue reviews, board-related meetings, and recurring check-ins. * Schedule, reschedule, and prioritize meetings based on urgency, business importance, stakeholder availability, travel, PTO, and shifting executive priorities. * Proactively identify calendar conflicts and recommend solutions that protect the CEO’s time and keep business priorities moving. * Coordinate meeting logistics, including calendar invites, attendee lists, virtual meeting links, room details, agendas, timing, meals, materials, and follow-up needs. * Anticipate preparation needs and help ensure the CEO has the information, context, and materials needed for upcoming meetings and commitments.   Executive Communications and Stakeholder Coordination * Serve as a key point of contact for the CEO’s office with internal leaders, team members, external partners, board members, and other executive assistants. * Draft and send clear, professional, and timely communications on behalf of the CEO or in support of the CEO’s priorities. * Coordinate across departments and leadership teams to resolve scheduling questions, confirm attendance, clarify next steps, and move decisions forward. * Help manage the flow of information to and from the CEO’s office, ensuring communications are accurate, appropriately prioritized, and handled with discretion.   Chief of Staff Support and Executive Priorities * Provide high-level support to the CEO’s Chief of Staff on executive communications, leadership forum planning, firmwide priorities, and special projects. * Coordinate scheduling, logistics, materials, agendas, attendee management, and follow-up for CEO-led meetings, leadership forums, and other high-visibility internal engagements. * Support projects that require strong organization, sound judgment, discretion, attention to detail, and cross-functional coordination. * Partner with the CEO to track key priorities, commitments, and follow-up items, using weekly one-on-one check-ins to help ensure important work stays on track. * Anticipate executive follow-up needs by identifying conversations, commitments, relationship touchpoints, and emerging priorities that require additional action.   Travel, Event, and Executive Logistics * Support executive participation in board meetings, incentive trips, partner visits, dinners, leadership gatherings, and other high-priority engagements. * Coordinate attendee information, meal selections, travel-related details, schedules, materials, and event logistics. * Partner with internal event teams and stakeholders to ensure details are accurate, complete, and well managed. * Proactively identify logistical issues or gaps and work with the appropriate stakeholders to resolve them quickly and professionally. * Coordinate travel arrangements and process expense reports. * Maintain the CEO’s filing and recordkeeping systems with accuracy, discretion, and strong attention to detail.   Confidentiality and Judgment * Handle sensitive executive, organizational, partner, board, and personnel-related information with discretion. * Exercise sound judgment when prioritizing requests, managing communications, and representing the CEO’s office. * Maintain professionalism and composure in fast-moving, high-visibility situations.   Working Style and Role Expectations * Bring a thoughtful, service-oriented, and collaborative approach to supporting the CEO, Chief of Staff, senior leaders, colleagues, and external partners. * Demonstrate superb attention to detail, accuracy, responsiveness, and follow-through, especially in high-visibility or time-sensitive situations. * Remain calm, flexible, and solutions-oriented when priorities shift, urgent issues arise, or plans change unexpectedly. * Take ownership of work, acknowledge mistakes when they occur, and focus quickly on resolution, learning, and continuous improvement.   Basic Qualifications: * Bachelor’s degree or equivalent combination of education, training, and professional experience. * 3-4+ years of experience providing administrative support to senior-level executives. * Experience supporting a senior leader, executive, C-suite leader, or similarly complex business function. * Strong calendar management and scheduling experience, especially with high-volume or multi-stakeholder calendars. * Excellent written and verbal communication skills. * Strong organizational skills and exceptional attention to detail. * Ability to manage competing priorities, shifting timelines, and urgent requests with professionalism. * Proficiency with Microsoft Outlook, calendar tools, virtual meeting platforms, and standard office productivity tools. * High level of discretion and ability to handle confidential information appropriately.   Ideal Qualifications: * Strong ability to anticipate executive needs and act proactively without waiting for detailed direction. * Experience coordinating board meetings, leadership meetings, executive events, or other senior-level gatherings. * Ability to exercise judgment when prioritizing requests and protecting executive time. * Strong sense of ownership and accountability, including the ability to acknowledge mistakes, resolve issues quickly, and learn from feedback. * Interest in building institutional knowledge and providing consistent, high-quality support over time, recognizing the importance of continuity, trust, and long-term partnership in the CEO’s office. * Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. Compensation: The anticipated starting salary range for this role is $75,000 - $80,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role. This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.    Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: * Medical, dental, and vision insurance plans; dependents and domestic partners eligible * 20+ days of PTO annually, in addition to paid firm and floating holidays * Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) * 401(k) retirement savings plan with annual discretionary company matching contribution * Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans * Employee assistance program with counseling services and resources available to all employees and immediate family * Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation * Fertility treatment coverage and adoption or surrogacy assistance * Paid parental leave with phase back to work program for birthing and non-birthing parents * Access to milk shipping service to support nursing employees during business travel * Discounted pet health insurance coverage for dog and cat family members * Company-provided life, AD&D, and disability insurance * Financial wellness resources and membership in a robust employee discount program * Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits [https://eab.com/careers/benefits/]. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Lead research advisory services providing strategic insights and consultative support to senior education leaders. | Requires 6-8+ years experience working with senior executives, strong communication skills, and ability to deliver strategic advice in education sector. | About EAB AtEAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit ourCareers page. The Role in Brief: Director, Research Advisory Services EAB is the leading global provider of research and advice to higher education and K-12 institutions. Our research programs help executives at client organizations educate stakeholders, make research-informed decisions, and speed implementation of industry best practices. EAB Research Advisory Services (RAS) is a division within our research business, providing consultative support and expert advice to our education clients. RAS staff work directly with boards, presidents, and other senior academic and business leaders to help them make meaningful and strategic progress toward their most pressing financial and mission-consequential issues. Through strong communication and storytelling, RAS provides high-impact, outcome-focused presentations, workshops, and unscripted conversations to help partners understand and implement EAB’s advice. We deliver our advice to clients through peer conferences, expert phone consultations, virtual meetings, and onsite at client institutions. In addition to working with current clients, our advisors also support sales efforts in new client development. This position will spend about 80% of time in the market, working with partners both in-person and virtually. The position requires 40-50% travel. This hire may be based in Washington, D.C.; Richmond, VA; or is open to remote employment within the continental United States. This position is also posted at the Associate Director level; candidates are being considered across both levels for the current opening. Primary Responsibilities: Terrain Mastery: Build and maintain issue expertise across research terrains, with a special focus on those most important to members across the university executive cabinet at educational institutions and the teams they lead across the university each day: including the delivery of dynamic strategy to guide transformation; advancement and fundraising strategy; campaign readiness and execution; and donor and alumni engagement. Store & curate EAB’s perspective across the breadth of research terrains to give partners the most direct access to EAB’s advice. The ideal candidate will bring experience working with senior institutional leaders and advancement organizations through practitioner, consulting, or advisory experience. Successful candidates will be able to engage effectively with advancement and cabinet leaders while maintaining the broad strategic and operational fluency required of the RAS model. The candidate will leverage EAB’s insights, best practices, tools, and data to help partners make decisions and implement best practices and develop a deep understanding of assigned terrain, market trends, and evolving client needs. Content Delivery and Facilitation: Work directly with partners to diagnose their problems, challenge their assumptions, guide decisions, and suggest solutions. Deliver EAB’s point of view and advice through phone consultations, virtual meetings, conferences, and on campus presentations to: • Make EAB insights and data accessible and impactful for our partners, bringing clarity and context to their understanding of their challenges; • Present partners with new ideas and potential solutions to those challenges and advocate for adoption; • Act as an expert outside voice, building consensus and educating committees and staff. Combine functional knowledge, with an understanding of higher ed’s unique organizational dynamics, enabling partners to set strategy, lead their institutions, and manage their operations more effectively by: • Diagnosing and giving voice to dynamics that are often felt, but not addressed; • Supporting leaders as they align effort and teams around institutional priorities; • Pathing partners through ranges of viable solutions and their pros and cons; • recommending paths for improvement and serving as their guides and accountability Partners as they progress; • Connecting partner institutions and creating learning experiences. Customer Success and Commercial Support: Collaborate with the research customer success team to execute on a scalable and impactful partner delivery model and deliver high-impact client interactions. Support sales in new partner development. Research Collaboration: Leverage terrain expertise to generate original insight and content in assigned areas (e.g., blog posts, social media posts, briefings, presentations, etc.). Actively participate in ongoing research processes and share market insights with research colleagues to inform future EAB insights and deliverables. Basic Qualifications: • Bachelor’s degree with an excellent academic record and 6 - 8+ years of post-graduate professional experience • Experience working with client executives, either at a college, university, district, or school or as a consultant or advisor • Superior verbal, written, facilitation, and presentation skills • Ability to create a compelling narrative through data visualization, graphics, and slides • Excellent relationship building and collaboration skills; ability to build relationships with and engage and challenge senior-level executives Ideal Qualifications: • Advanced degree • In-depth understanding of education industry and the specific role that senior institutional leadership has in setting strategy and decision making in areas such as strategic Information Technology, AI, and Enterprise Data Management • Demonstrated ability to distill market and terrain insights, drawing on client interactions • Experience producing written content and deliverables for an executive-level audience (e.g., blogs, social media feeds, reports, briefings) • Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. Compensation: The anticipated starting salary (base) range for this role is $76,500 - $115,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role. This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance. Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: · Medical, dental, and vision insurance plans; dependents and domestic partners eligible · 20+ days of PTO annually, in addition to paid firm and floating holidays · Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) · 401(k) retirement savings plan with annual discretionary company matching contribution · Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans · Employee assistance program with counseling services and resources available to all employees and immediate family · Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation · Fertility treatment coverage and adoption or surrogacy assistance · Paid parental leave with phase back to work program for birthing and non-birthing parents · Access to milk shipping service to support nursing employees during business travel · Discounted pet health insurance coverage for dog and cat family members · Company-provided life, AD&D, and disability insurance · Financial wellness resources and membership in a robust employee discount program · Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more ateab.com/careers/benefits. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Remote Skills: Artificial Intelligence (AI), Best Practices, Blog, Campaigns, Communication Skills, Consulting, Content Delivery/Distribution, Content Development, Customer Relations, Data Analysis, Data Management, Data Visualization, Dental Insurance, Fundraising, Graphics, Higher Education, Identify Issues, Information Technology & Information Systems, Kindergarten, Leadership, Market Research, Market Trend Analysis, Marketing Software, Nursing, Operational Strategy, Operations Management, Partner Sales, Presentation/Verbal Skills, Process Improvement, Sales Support, Social Media, Storytelling, Strategic Analysis, Strategic Planning, Team Player, Technical Research, Technical Strategy, Teleconferencing, Vision Plan, Willing to Travel, Writing Skills About the Company: EAB