Dynatrace

Lead design and implementation of monitoring solutions and consult with enterprise clients on performance and architecture. | Requires 12+ years software/solution engineering, 5+ years enterprise consulting, cloud and infrastructure expertise, and strong communication skills. | Your role at Dynatrace As an Enterprise Solutions Architect Team member you will be asked to work with a variety of accounts where you must lead very skilled engineering staff of our customers. You may also get involved in diving in to help isolate major performance issues and/or provide solutions in mitigating performance problems within large environments. You will work with our product engineering teams to ensure any functional gaps and opportunities for improvement are clearly articulated and managed between our accounts and our engineering team. Our team members regularly get involved in hands on solutioning both for our own purposes of working smarter not harder or to assist in the implementation of deployments or solutions at the customer. Our joint team of highly experienced ESAs are periodically found solutioning in C#, Java, SQL, NodeJS, JavaScript, Ansible, Puppet, Terraform and many more. To be part of the team means contributing a history of both high-level consulting to rolling the sleeves up and contributing in code either for the team or the customer. The Enterprise Solution Architect is a combination of an infrastructure, automation expert, coder, trusted advisor and cloud services authority who will be responsible for leading the design and implementation of our monitoring solutions executed through a well-defined, repeatable services engagement model. Our ESA team members perform most of their responsibilities remotely at a home office and will have moderate to minimal travel from time to time. Minimum Requirements What will help you succeed • Bachelors Degree required or additional 10 years of relevant Information Technology experience accepted in lieu of degree • 12+ years of real world experience in software and/or solution engineering • 5+ years experience leading and consulting in large Enterprise/Corporate environments a must Preferred Requirements • Prior Experience using Dynatrace or managing APM solutions a major plus • Solid understanding of a variety of Cloud technologies and offerings such as AWS, Azure or Google Cloud with at least expertise and/or certification in one while having an aptitude and appetite to learn others quickly. • Solid understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning • Solid understanding of a Container based solutions using Kubernetes and similar products. Service mesh experience a plus. • Outstanding communicator and writing skills a must with the ability to consult and lead multi-day meetings to assess technologies and processes. • Solid understanding of Application and/or Infrastructure Monitoring & Observability • Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications is a plus • Solid understanding of solutions using Chef, Puppet, Ansible, GoCD, Jenkins, TFS and similar products. • Solid understanding of PaaS concepts and implementations such as Cloud Foundry, OpenShift, BlueMix or similar offerings. • At least 7+ years of prior development experience in at least one object-oriented language. Solid understanding of byte-code based runtimes, i.e. Java, .NET • Solid to Expert hands on experience with SQL a plus • Prior experience with enterprise logging technologies and strategies • Prior hands-on experience providing troubleshooting expertise for performance and other issues. • Prior experience in streamlining a development lifecycle with automated provisioning and testing of resources. • Demonstrable Enterprise Architecture planning and design skills. Expert authoring Diagrams is desired. • Expert analytic, organization, presentation, customer service and facilitation skills. • Ability to gather customer requirements and translate those requirements into short and long term deliverables while working with Project Managers and Directors • Comfortable with Software Development Life Cycles, Test Driven Development, Continuous Integration and Continuous Delivery/Deployment. • Solid understanding and experience working with high availability, disaster recovery designs, high performance, multi-data center systems and hybrid cloud environments. • Considered an expert in a combination of database and platform application services is a plus • Ability to use a wide variety of open source technologies and cloud services • Preference will be given to candidates that also have web applications, database, and support skills Why you will love being a Dynatracer • Dynatrace is a leader in unified observability and security. • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. • You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically. • Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation And Rewards Salary Range $175K-215K DOE, plus Health, Dental, Life, STD, LTD, 401k, PTO. Equal Employment Opportunity All your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Provide technical support and demos to sales teams, manage POCs, and build customer relationships for Dynatrace observability products. | 3+ years in observability or application performance management, strong communication, technical troubleshooting, and ability to travel up to 30%. | Your role at Dynatrace What’s the role? As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing. About You To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for: • An excellent team player, with the ability to work across all disciplines. • Excellent communication and presentation skills, with the ability to communicate technical value into business value. • Previous 3 – 5 years of experience with observability or application performance management technologies and techniques. • Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process. • Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed. • Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable. • Must be able to travel up to 30% of the time Responsibilities • Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business. • Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts. • As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs. • Present Dynatrace’s vision to our customers C-suite executives. • Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle. • Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths. • Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs. • Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach). • Position might be filled at a higher level based on candidate experience. What Will Help You Succeed Minimum Requirements: • Bachelor’s degree in Computer Science or equivalent education or experience required. • 3 years of experience within the observability space. Preferred Requirements • Experience with web technologies such as HTML, CSS, and JavaScript. • Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database. • Advance knowledge of Operating Systems (OS) including Windows and Linux. • Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP. • Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines. • Experience with automation like Ansible, Puppet, Terraform, etc. Why you will love being a Dynatracer • Dynatrace is a leader in unified observability and security. • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. • You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically. • Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation And Rewards • The base salary range for this role is $141K- $176K (must live within, or perform work from, a location that is within a 45‑mile radius of Boston, MA). . When determining your salary, we consider your experience, skills, education, and work location. • Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. • We also offer medical/dental benefits, and a company matching 401(k) plan for retirement. Equal Employment Opportunity All your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Provide technical sales support, execute demos and POCs, and collaborate across teams to drive Dynatrace product adoption. | 3+ years in observability or application performance management, strong communication skills, technical troubleshooting, and ability to manage multiple projects. | Your role at Dynatrace What’s the role? As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing. About You To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for: • An excellent team player, with the ability to work across all disciplines. • Excellent communication and presentation skills, with the ability to communicate technical value into business value. • Previous 3 – 5 years of experience with observability or application performance management technologies and techniques. • Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process. • Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed. • Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable. • Must be able to travel up to 30% of the time Responsibilities • Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business. • Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts. • As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs. • Present Dynatrace’s vision to our customers C-suite executives. • Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle. • Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths. • Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs. • Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach). • Position might be filled at a higher level based on candidate experience. What Will Help You Succeed Minimum Requirements: • Bachelor’s degree in Computer Science or equivalent education or experience required. • 3 years of experience within the observability space. Preferred Requirements • Experience with web technologies such as HTML, CSS, and JavaScript. • Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database. • Advance knowledge of Operating Systems (OS) including Windows and Linux. • Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP. • Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines. • Experience with automation like Ansible, Puppet, Terraform, etc. Why you will love being a Dynatracer • Dynatrace is a leader in unified observability and security. • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. • You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically. • Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation And Rewards • The base salary range for this role is $141K- $176K (must live within, or perform work from, a location that is within a 45‑mile radius of Boston, MA). . When determining your salary, we consider your experience, skills, education, and work location. • Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. • We also offer medical/dental benefits, and a company matching 401(k) plan for retirement. Equal Employment Opportunity All your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.