Dynata, LLC (Connecticut)

Lead enterprise security strategy, AI and compliance governance, SOC operations, and cross-functional security partnerships at executive level. | 15+ years in security with 5+ years managing teams, deep cloud and AI security expertise, compliance program ownership, and executive communication skills. | THE OPPORTUNITY Dynata is hiring a VP of Security & Compliance to own and evolve our enterprise security posture at a pivotal moment: we are scaling AI-driven infrastructure, migrating legacy platforms to cloud-native architectures, and hardening compliance controls across a global, highly regulated data environment. Reporting directly to the SVP of Infrastructure & Corporate Applications, you will lead a team of 6–15 security and compliance professionals, serve as the company's senior-most security executive, and operate as a strategic partner to the CTO, Legal, and Board. This is a high-visibility, high-impact role for a leader who combines deep technical security expertise with fluency in AI risk, regulatory compliance, and executive communication. Candidates with backgrounds in banking, financial services, or Fortune 500 data-intensive environments are strongly preferred — where AI governance, model risk, and regulatory scrutiny are already embedded in the security culture. This role carries formal committee responsibilities: the VP will serve as a standing member of Dynata's Data Governance Committee and AI Governance Committee, and will participate in strategic task forces as designated by senior leadership. The ideal candidate is located in the Eastern or Central time zone to ensure alignment with core business hours and cross-functional collaboration. KEY RESPONSIBILITIES Security Strategy & Governance ▸ Own Dynata's enterprise security strategy — define the roadmap, prioritize investment, and align security controls with business objectives across cloud, corporate applications, and data platforms. ▸ Establish and maintain a Zero Trust security architecture spanning AWS, Azure, and GCP environments. ▸ Oversee threat intelligence, vulnerability management (CVE reduction), and incident response programs. ▸ Drive Cloud Security Hardening initiatives and set security standards within the Cloud Center of Excellence (CCoE). AI Security & Risk Management ▸ Build and own Dynata's AI Security governance framework — establish policies, controls, and risk guardrails for the company's growing AI/ML portfolio including MS Fabric, Snowflake, Copilot, and LLM-based tools. ▸ Lead AI risk assessment and model governance aligned with NIST AI RMF, EU AI Act, and emerging regulatory requirements. ▸ Define controls for LLM-specific threats: prompt injection, data exfiltration via AI, model inversion, and adversarial inputs. ▸ Partner with the EDMS and Engineering teams to embed AI security-by-design in DataHub, lakehouse architectures, and AI product development. Compliance & Regulatory Oversight ▸ Own and manage all major compliance certifications and audits: SOC 2 Type II, ISO 27001, GDPR, CCPA/CPRA, and HIPAA where applicable. ▸ Monitor the regulatory landscape — proactively identify and respond to emerging privacy and AI regulation in the US and EU. ▸ Manage third-party and vendor risk management programs across Dynata's technology supply chain. ▸ Partner with Legal and Finance to respond to client security questionnaires, audits, and contractual security requirements. Security Operations Center (SOC) & Audit Management ▸ Own and manage Dynata's Security Operations Center (SOC) — including 24/7 monitoring coverage, alert triage, escalation protocols, and continuous improvement of detection and response capabilities. ▸ Lead all internal and external security audits — coordinate audit preparation, evidence collection, control testing, and finding remediation across all compliance frameworks (SOC 2, ISO 27001, GDPR, CCPA). ▸ Manage relationships with external auditors, assessors, and penetration testing partners; ensure audit readiness is a continuous state, not a seasonal event. ▸ Drive SIEM/SOAR optimization — tune alerting, reduce false positives, and improve analyst efficiency across Splunk, Microsoft Sentinel, CrowdStrike, or equivalent platforms. ▸ Establish SOC KPIs and SLAs: MTTD, MTTR, alert-to-ticket ratio, and analyst utilization — reported to leadership monthly. Governance Committees & Strategic Leadership ▸ Serve as a standing member of Dynata's Data Governance Committee — providing the security and privacy lens on data classification, access policies, retention standards, and data lineage across the enterprise. ▸ Serve as a standing member of Dynata's AI Governance Committee — defining AI risk thresholds, responsible AI standards, and security controls for all AI/ML models and agents moving into production. ▸ Participate in strategic task forces as designated by senior leadership — contributing security expertise to emerging initiatives, M&A due diligence, vendor evaluations, and regulatory response efforts. ▸ Represent security interests in the Cloud Center of Excellence (CCoE) — ensuring that cloud architecture decisions are made with security guardrails built in from day one. Cross-Functional Partnership — Product, Engineering & Technology ▸ Partner with Product and Engineering teams to embed security into the software development lifecycle (SDLC) — from threat modeling and secure design reviews through code scanning, staging validation, and production release gates. ▸ Collaborate with Technology leadership (Cloud Ops, EDMS, Corporate Applications) to ensure security controls are woven into platform architecture, data pipelines, and enterprise application rollouts — not bolted on after the fact. ▸ Serve as the trusted security advisor for all major technology programs — including D365 CE/F&O, MS Fabric/Lakehouse, Dynata+ Phase 3, and inBrain Azure migration — providing risk assessments and go/no-go input at key milestones. ▸ Engage with front-end and application teams to assess and remediate security risks in web applications, APIs, and customer-facing platforms — including penetration testing oversight and vulnerability triage coordination. Team Leadership & Culture ▸ Recruit, develop, and retain a high-performing Security & Compliance team of 6–15 FTEs. ▸ Foster a security-first culture across Technology Operations and the broader organization through training, awareness programs, and executive engagement. ▸ Present to executive leadership and the board — deliver quarterly security posture reviews, risk dashboards, and compliance status updates with clarity, confidence, and business context. ▸ Serve as the executive sponsor for security in cross-functional programs including BOS → D365 migration, inBrain Azure migration, and Dynata+ Phase 3. 🎓 QUALIFICATIONS & EXPERIENCE Education ▸ Bachelor's degree in computer science, Information Technology/Systems, Cybersecurity or related field ▸ Graduate Degree desirable, but not required Experience ▸ 15 years of progressive experience in Information Security, Cybersecurity, or a related discipline. ▸ 5+ years in a people-management role leading security and/or compliance teams of 6 or more. ▸ Proven track record building or maturing security programs at a Fortune 500, PE-backed, or highly regulated company (banking, financial services, healthcare, or large-scale data/tech platforms strongly preferred). ▸ Hands-on AI/ML security experience: securing LLM deployments, generative AI products, or data science environments — ideally including model risk management frameworks from financial services. ▸ Deep cloud security expertise across AWS, Azure, and/or GCP — including cloud-native security tooling, IAM, and multi-cloud governance. ▸ Strong compliance program ownership: SOC 2, ISO 27001, GDPR, CCPA — you've run the audits, not just supported them. Technical Expertise ▸ SIEM / SOAR platforms: hands-on experience with CrowdStrike Falcon (EDR, OverWatch, Identity Protection), Splunk, Microsoft Sentinel, or equivalent — including rule tuning, playbook development, and SOC workflow automation. ▸ DLP (Data Loss Prevention): deep familiarity with enterprise DLP tooling (e.g., Microsoft Purview, Symantec DLP, Forcepoint) — policy design, incident investigation, and integration with broader data classification frameworks. ▸ Vulnerability management: end-to-end CVE lifecycle — scanning, prioritization, patch coordination, and executive-level reporting. ▸ AI/ML security: NIST AI RMF, adversarial ML, LLM security controls, model inversion, and data poisoning defense. ▸ Data architecture fluency: working understanding of modern data platforms (cloud data lakes, lakehouses, Snowflake, MS Fabric, relational and NoSQL databases) — sufficient to assess data flow risks, classify sensitive assets, and engage credibly with data engineering teams. ▸ Front-end platforms & enterprise applications: familiarity with security considerations for SaaS/enterprise app stacks — including CRM/ERP (e.g., D365, HubSpot, Workday), web applications, and API security — enabling effective partnership with Corporate Applications teams. ▸ Cloud security tooling: AWS Security Hub, Microsoft Defender for Cloud, GCP Security Command Center, CSPM/CWPP platforms. ▸ Claude Cowork (Anthropic): direct, hands-on experience using Claude Cowork for enterprise task automation, document intelligence, and AI-assisted workflows — enabling the candidate to credibly govern, audit, and set guardrails for AI productivity tools deployed across the organization. Certifications ▸ CISSP (Certified Information Systems Security Professional) — strongly preferred; candidates without CISSP must hold CISM, CISA, or equivalent and commit to CISSP within 18 months of hire. ▸ CCSP (Certified Cloud Security Professional) — a strong plus given Dynata's multi-cloud environment. ▸ AI security or governance certification (e.g., NIST AI RMF Practitioner, Google Cloud Security) — valued given the AI governance committee responsibilities. ▸ CRISC, CGEIT, or similar risk management credentials — welcomed. Leadership & Soft Skills ▸ Executive presence & communication: comfortable presenting to C-suite, board members, and external stakeholders — translating complex security risk into clear business language, defensible recommendations, and compelling narratives. You inform decisions, you don't just report status. ▸ Cross-functional partnership: proven ability to partner effectively with Product, Engineering, and Technology teams — embedding security into the SDLC, product roadmaps, and platform architecture without becoming a bottleneck. ▸ Strategic thinker who can balance long-term security architecture with near-term operational realities and shifting business priorities. ▸ Collaborative influencer — this role succeeds through influence, trust, and shared ownership across teams, not authority alone. ▸ Mission-driven: a genuine passion for protecting data, earning customer trust, and building a security culture that people believe in — not just comply with. About Dynata Dynata is one of the world’s leading providers of first‑party data contributed by opt‑in members across its managed global panels. With a reach of more than 60 million individuals worldwide and an extensive library of profile attributes collected through surveys, Dynata is a cornerstone for precise, high‑quality data. The company builds innovative data services and solutions that deliver the voice of the consumer across the entire marketing spectrum—from market research to marketing and advertising. Dynata serves nearly 6,000 clients including market research firms, media and advertising At Dynata, we are committed to creating an inclusive and accessible environment where every employee and customer feels valued, respected, and supported. We strive to build a workforce that reflects the diversity of the communities we serve. Dynata welcomes and encourages applications from individuals with disabilities and is dedicated to fostering a work culture that supports everyone. Accommodations are available upon request for all aspects of the selection process. Dynata is an Equal Opportunity Employer. We consider all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, marital status, age, disability, genetic information, veteran status, or any other legally protected status under applicable laws. The base salary range for this position in is $200K-$220K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A discretionary incentive program may be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status Who we are At Dynata, we deliver the highest quality first-party data to help businesses around the world gain precise insights, activate the right audiences, and confidently measure impact. With industry-leading respondent accuracy, reliability, and a commitment to continuous improvement, Dynata is the trusted foundation for smarter decision-making. At Dynata, your work directly influences how the world’s leading organizations understand people, markets, and behavior. About our culture Our culture is rooted in inspiration, collaboration, and a drive for excellence. At Dynata, a career is more than just a job—it’s a place where your work matters, your voice is heard, and your growth is supported every step of the way. Whether you’re passionate about innovation, driven to make a difference, or excited to join a collaborative team that puts integrity and impact at the center of everything we do, you’ll find your next chapter here. We provide A collaborative, inclusive culture that values expertise, curiosity, and ownership. The chance to make a measurable impact on how insights are created and trusted. Competitive compensation, benefits, and opportunities for growth. We recently won the 2026 Association for Talent Development BEST award We are honored to be recipients of the 2026 Association for Talent Development (ATD) BEST Award, one of the industry’s most prestigious recognitions for excellence in talent development. Receiving this distinction validates our intentional investment in fostering a supportive and empowering environment for our team members. At Dynata, we don’t just talk about development—we put it into action. Every April, our global Power Your Career conference brings together employees from around the world to connect, learn, and grow. Our experiential High-Potential Program provides rising leaders with immersive, hands-on opportunities for professional development, ensuring our next generation of talent is ready to make a difference. Additionally, our Leadership Challenges equip managers and future leaders with the skills and insights necessary to drive quality and excellence throughout the organization.

Manage market research projects end-to-end, coordinate internal resources, communicate project updates, and support sales and customer service teams. | 2+ years experience in market research or related work, client services experience beneficial, proficiency in Microsoft Office, knowledge of SPSS or ConfirmIt a plus. | The Account Coordinator is responsible for converting client project specifications into research results. This is accomplished through consultation on fielding methodology, management of client expectations and project results throughout data collection. RESPONSIBILITIES Manage and own outcomes of market research projects from commissioning to invoice. Exceed client expectations of project delivery. Collaborate with and support Sales and Customer Services in driving revenue growth through client relationship development that lead to referrals and repeat business Provide guidance and troubleshoot project challenges during fielding Communicate project updates and status in a responsive and consultative manner throughout the project field Coordinate internal resources for project support Administer internal customer relationship information at the project level through efficient project documentation. Share knowledge across internal functional teams SKILLS AND ATTRIBUTES Proficient in Microsoft Word, Excel, PowerPoint and Outlook. Knowledge of SPSS or ConfirmIt a plus. EDUCATION AND EXPERIENCE 2+ years of experience or related work experience Account or client services experience is beneficial Experience in market research strongly desired Experience in a customer service environment desired At Dynata, we are committed to creating an inclusive and accessible environment where every employee and customer feels valued, respected, and supported. We strive to build a workforce that reflects the diversity of the communities we serve. Dynata welcomes and encourages applications from individuals with disabilities and is dedicated to fostering a work culture that supports everyone. Accommodations are available upon request for all aspects of the selection process. Dynata is an Equal Opportunity Employer. We consider all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, marital status, age, disability, genetic information, veteran status, or any other legally protected status under applicable laws. The base salary range for this position in is $45K-$55K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A discretionary incentive program may be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status. At Dynata, we deliver the highest quality first-party data to help businesses around the world gain precise insights, activate the right audiences, and confidently measure impact. With industry-leading accuracy, reliability, and commitment to continuous improvement, we are the trusted foundation for smarter decision-making. For more information, go to https://www.dynata.com.

Develop and execute customer success plans, monitor customer health, build relationships, drive product adoption, and advocate for customers. | 3-5 years in Customer Success or related roles in SaaS/tech, strong analytical and communication skills, experience with CRM platforms like Salesforce. | We are seeking a proactive, strategic, and customer-obsessed Customer Success Manager to drive long-term value and growth for our clients. This role is about anticipating customer needs, unlocking opportunities, and ensuring our clients achieve their desired outcomes through our solutions. Key Responsibilities Customer Strategy & Planning Develop and execute tailored success plans for each customer, aligned with their business goals and KPIs. Conduct regular business reviews to assess progress, identify growth opportunities, and reinforce value. Proactive Engagement Monitor customer health metrics and usage data to identify risks and opportunities before they arise. Initiate strategic conversations to guide customers toward best practices, new features, and optimization strategies. Relationship Management Build trusted advisor relationships with key stakeholders across customer organizations. Serve as the voice of the customer internally, advocating for their needs and feedback. Value Realization & Expansion Drive product adoption and expansion through education, enablement, and strategic guidance. Collaborate with Sales and Product teams to identify upsell and cross-sell opportunities. Customer Advocacy Identify and nurture customer champions for case studies, testimonials, and referrals. Promote customer participation in community events, beta programs, and advisory boards. Qualifications 3–5 years of experience in Customer Success, Account Management, or Consulting in a SaaS or tech environment. Proven track record of proactive customer engagement and strategic account growth. Strong analytical skills with the ability to interpret customer data and translate it into actionable insights. Excellent communication, presentation, and relationship-building skills. Experience with CRM and Customer Success platforms (e.g.Salesforce). What Success Looks Like High customer retention and satisfaction scores. Increased product adoption and customer lifetime value. Strong customer relationships and advocacy. Timely identification and resolution of potential risks. At Dynata, we are committed to creating an inclusive and accessible environment where every employee and customer feels valued, respected, and supported. We strive to build a workforce that reflects the diversity of the communities we serve. Dynata welcomes and encourages applications from individuals with disabilities and is dedicated to fostering a work culture that supports everyone. Accommodations are available upon request for all aspects of the selection process. Dynata is an Equal Opportunity Employer. We consider all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, marital status, age, disability, genetic information, veteran status, or any other legally protected status under applicable laws. The base salary range for this position in is $75K-$95K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A competitive sales incentive program will be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status. The commission plan is designed to reward individuals for meeting and exceeding sales targets and plan details will be provided to candidates during the interview. At Dynata, we deliver the highest quality first-party data to help businesses around the world gain precise insights, activate the right audiences, and confidently measure impact. With industry-leading accuracy, reliability, and commitment to continuous improvement, we are the trusted foundation for smarter decision-making. For more information, go to https://www.dynata.com.

Develop and execute customer success plans, monitor customer health, build trusted relationships, drive product adoption and expansion, and advocate for customer needs. | 3-5 years in Customer Success or Account Management in SaaS/tech, strong analytical and communication skills, experience with CRM platforms like Salesforce. | We are seeking a proactive, strategic, and customer-obsessed Customer Success Manager to drive long-term value and growth for our clients. This role is about anticipating customer needs, unlocking opportunities, and ensuring our clients achieve their desired outcomes through our solutions. Key Responsibilities Customer Strategy & Planning Develop and execute tailored success plans for each customer, aligned with their business goals and KPIs. Conduct regular business reviews to assess progress, identify growth opportunities, and reinforce value. Proactive Engagement Monitor customer health metrics and usage data to identify risks and opportunities before they arise. Initiate strategic conversations to guide customers toward best practices, new features, and optimization strategies. Relationship Management Build trusted advisor relationships with key stakeholders across customer organizations. Serve as the voice of the customer internally, advocating for their needs and feedback. Value Realization & Expansion Drive product adoption and expansion through education, enablement, and strategic guidance. Collaborate with Sales and Product teams to identify upsell and cross-sell opportunities. Customer Advocacy Identify and nurture customer champions for case studies, testimonials, and referrals. Promote customer participation in community events, beta programs, and advisory boards. Qualifications 3–5 years of experience in Customer Success, Account Management, or Consulting in a SaaS or tech environment. Proven track record of proactive customer engagement and strategic account growth. Strong analytical skills with the ability to interpret customer data and translate it into actionable insights. Excellent communication, presentation, and relationship-building skills. Experience with CRM and Customer Success platforms (e.g.Salesforce). What Success Looks Like High customer retention and satisfaction scores. Increased product adoption and customer lifetime value. Strong customer relationships and advocacy. Timely identification and resolution of potential risks. At Dynata, we are committed to creating an inclusive and accessible environment where every employee and customer feels valued, respected, and supported. We strive to build a workforce that reflects the diversity of the communities we serve. Dynata welcomes and encourages applications from individuals with disabilities and is dedicated to fostering a work culture that supports everyone. Accommodations are available upon request for all aspects of the selection process. Dynata is an Equal Opportunity Employer. We consider all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, marital status, age, disability, genetic information, veteran status, or any other legally protected status under applicable laws. The base salary range for this position in is $75K-$95K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A competitive sales incentive program will be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status. The commission plan is designed to reward individuals for meeting and exceeding sales targets and plan details will be provided to candidates during the interview. At Dynata, we deliver the highest quality first-party data to help businesses around the world gain precise insights, activate the right audiences, and confidently measure impact. With industry-leading accuracy, reliability, and commitment to continuous improvement, we are the trusted foundation for smarter decision-making. For more information, go to https://www.dynata.com.

Drive revenue growth and margin optimization for Dynata+ platform by defining commercial strategy, aligning product roadmap with customer needs, collaborating with sales and marketing, and managing platform performance. | 10+ years in platform sales leadership or related roles, strong market research and analytics knowledge, strategic thinking with execution skills, and ability to manage channel dynamics and cross-functional teams. | We are seeking a strategic Head of Platform Growth to drive the commercial success of Dynata+, Dynata’s new market research platform. This role is pivotal in driving revenue growth, margin optimization, customer adoption, and cross-functional alignment for this new sales channel. The ideal candidate will have experience driving growth via a new sales channel that requires tight coordination with the sales team and close collaboration with the platform product management team. As the Head of Platform Growth, you will be responsible for driving revenue and contribution margin from the platform, understanding clients’ needs and collaborating with Product to translate those needs into a prioritized product roadmap, partnering with Marketing to drive lead generation, and analyzing and reporting platform performance. This is an individual contributor role and will report directly into the Chief Product Officer. RESPONSIBILITIES Revenue Ownership & Growth Strategy Define the Dynata+ commercial strategy, including achieving revenue targets, collaborating with Finance on pricing models, and establishing and executing a client segmentation strategy. Partner with Product Management to align the platform roadmap with revenue opportunities, customer needs, and feasibility. Monitor and optimize pricing, packaging, and positioning to enhance competitive advantage and commercial performance. Cross-Functional Coordination & Channel Strategy Collaborate closely with Sales teams to define clear rules of engagement, mitigate channel conflict, and drive shared success. Create frameworks for multi-channel client engagement, recognizing that some clients will use both Dynata+ and traditional sales channels. Serve as the strategic bridge between Product, Technology, Sales, and Marketing to ensure the platform roadmap aligns with business priorities Customer Adoption and Success Develop and execute customer onboarding and adoption programs that accelerate time-to value and increase platform utilization and engagement Partner with customer success teams to identify expansion opportunities and reduce churn Define customer journeys and retention strategies for self-serve and hybrid users Performance Management & Optimization Define and track KPIs including: platform revenue, usage, new logo growth, client migration, cost-to-serve, and sales team engagement. Develop dashboards and insights to monitor platform business health, diagnose friction points, and uncover opportunities for growth. Own the contribution margin of the Dynata+ platform, balancing top-line growth with platform efficiency by optimizing cost-to-serve, pricing strategies, and client mix. QUALIFICATIONS 10+ years of experience in platform sales leadership or related roles – ideally with B2B SaaS or market research industries and experience establishing a new sales channel. Strong understanding of market research methodologies, data collection, and analytics workflows Adept at stakeholder engagement and navigating complex organizational structures; proven ability to influence with/without authority Proven track record of influencing commercial outcomes without direct P&L ownership Strategic thinker with strong execution skills—you understand both the high-level playbook and the details that drive growth. Strong understanding of channel dynamics, including how to navigate and resolve conflicts across go-to-market motions.  At Dynata, we are committed to creating an inclusive and accessible environment where every employee and customer feels valued, respected, and supported. We strive to build a workforce that reflects the diversity of the communities we serve. Dynata welcomes and encourages applications from individuals with disabilities and is dedicated to fostering a work culture that supports everyone. Accommodations are available upon request for all aspects of the selection process. Dynata is an Equal Opportunity Employer. We consider all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, marital status, age, disability, genetic information, veteran status, or any other legally protected status under applicable laws. The base salary range for this position in is $140K-$175K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A discretionary incentive program may be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status. At Dynata, we deliver the highest quality first-party data to help businesses around the world gain precise insights, activate the right audiences, and confidently measure impact. With industry-leading accuracy, reliability, and commitment to continuous improvement, we are the trusted foundation for smarter decision-making. For more information, go to https://www.dynata.com.