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Dutch Bros Coffee

5 open positions available

3 locations
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 5 most recent jobs
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Shop Manager – Boiling Springs, SC

Dutch Bros CoffeeBoiling Springs, South CarolinaFull-time
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Compensation$47K - 47K a year

Oversee shop operations, manage staff, ensure customer satisfaction, and meet sales targets. | Requires Dutch Bros Shop Lead experience, managerial skills, and a valid driver's license; experience in food service or retail management preferred. | It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview Being the Shop Manager it is your duty to drive your shop’s success, hitting labor and sales targets as set by the Regional Shop Manager and Regional Operator. You will provide leadership for the crew through being the example and providing training as needed. Following set building, health, and Dutch culture standards; remaining compliant in all areas at all times. Creating a platform for finding, defining, and attaining each individual’s compelling future goals. Job Qualifications Must be at least 18 years old to hold this position Must have Dutch Bros Shop Lead experience No disciplinary action for the past 90 days, required Disciplinary action is defined as a coaching conversation resulting in the completion of formal documentation with signatures Must have the desire to become an Operator A prerequisite to employment is to obtain and maintain a Food Handler Permit/Certification as required based on state/local regulations Ability to complete, pass and maintain mandatory certificates, training, and knowledge tests under the Dutch Bros required standards for company policies and federal, state, and/or local regulations Completion and passing of standard background check and MVR required, if applicable This position requires driving, when necessary and must have a valid driver’s license Schedule: This role requires that you have availability to work a minimum of 37 hours per week Available to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends. Key Result Areas (KRA) Ensure that the shop has the right people doing the right things in the right way to deliver a fun-loving mind-blowing experience for every customer: Oversee and be responsible for all the employees at your shop: onboarding, hiring, training, coaching and corrective action, terminations etc. Ensure the shop is prepared to serve customers each day and that it meets all QA standards Maintain good business practices as outlined by management (ex: labor targets, cost of goods, customer experience scores, etc) Responsible for ensuring appropriate staffing and creating and posting the shop schedules Lead, inspire, and develop each member of the crew to achieve our mission: Primary responsibility is to model and meet all expectations of all positions under your supervision Attend and/or host shop leadership meetings and monthly shop meetings as determined by your leadership Teach and prepare the crew to achieve company-wide goals and initiatives: Communicate and prepare the crew for all upcoming specials, promotions, standard changes, etc. Communicate with your Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems deserving attention (ex: maintenance needs) Be a good teammate and role model Know your resources and adhere to all company policies and procedures as laid out in the Employee Handbook Other duties as assigned Levels of Leadership Expectations Anchor Points Committed: All in! Shop Managers have a clear mission and vision. You must be committed to the company and have a desire to grow with Dutch Bros. Disciplined: All eyes are on our managers. As a shop manager you must be disciplined. Mentoring and investing into a large number of people is no easy task. Ensure you’re filling your cup and protecting yourself from burnout. Level-Up Arrow Manager Mindset (Patient, Present, and Intentional) Patient: If it’s worthwhile, it’s going to take time. Have patience with yourself, others, your goals, and with your expectations. Present: Be where your feet are. If you only focus on the future, you may miss the moment. The best way to be present is to be intentional. Intentional: Deliberate actions to help you level up. Be intentional with your time both inside and outside of work. Be intentional with your conversations and with your inputs and outputs. * You must also demonstrate all Broista, Shift Lead, and Shop Lead Levels of Leadership expectations (anchors and level-up arrows). Employee Benefits & Perks Free Dutch Bros swag Free coffee per Employee Drink Policy Paid volunteer hours Employee Assistance Program Access to our Financial Wellness Platform 401(k) eligibility after 1 year of employment Education Benefit Program after 1 year of employment Employer-paid medical, dental, and vision insurance Sick time, as applicable by state law Paid time off Parental leave, eligible after 1 year of employment Cell Phone Stipend ($100 per month) Paid holidays (6 per year) *More details on all benefits provided after onboarding Physical Requirements Constant standing/walking, up to 10 hours at a time Occasional stooping, kneeling, or crawling Occasional pushing, pulling, lifting, or carrying up to 65 lbs Possible exposure to extreme heat and/or cold temperatures Occasional ascending or descending on ladders and ramps Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine Constantly receiving detailed information through oral communication Constant clarity of vision at near and/or far distances Constant cash handling requiring mental math Constant talking, expressing, or exchanging ideas by means of verbal communication *Qualifying candidates may be eligible to receive relocation compensation upon acceptance of a job offer that requires them to move. The amount of relocation compensation varies and is based on the total distance of the relocation (among other variables). Compensation: $22.64 per hour If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us! Dutch Bros is a fun-loving, mind blowing company that makes a massive difference one cup at a time. We may sell coffee, but we're in the relationship business. We're looking for people who want to have fun, make connections and have a positive influence on communities.

Customer Service
Sales
Communication
Direct Apply
Posted 10 days ago
DB

Senior Director of Technology Operations & Service Excellence

Dutch Bros CoffeeTempe, ArizonaFull-time
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Compensation$200K - 250K a year

Lead enterprise-wide support services, including service desk, HR operations, and technology support, ensuring high service quality, operational efficiency, and strategic transformation. | Requires 10+ years in large-scale service operations, experience with enterprise support, stakeholder management, and budget ownership, especially in distributed, frontline-heavy environments. | It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: The Senior Director of Technology Operations & Service Excellence is a senior leadership role accountable for designing, delivering, and continuously improving enterprise-wide support services across Dutch Bros’ field operations and corporate environments. This role owns the end-to-end service experience for technology support, HR Operations services, and enterprise technology purchasing, ensuring reliability, scalability, and exceptional customer outcomes. Operating at the intersection of Technology, HR, Finance, and Operations, this leader will transform fragmented support functions into a unified, data-driven service organization. The role is responsible not only for day-to-day operational performance, but also for defining the long-term service strategy, maturity roadmap, and operating model required to support a fast-growing business. This role is accountable for modernizing service delivery through responsible adoption of automation and AI, ensuring technology augments human capability while delivering measurable operational and financial outcomes. Success in this role requires a leader who can balance operational rigor, financial discipline, and human-centered service design, while driving immediate, material improvements in service quality and efficiency. Job Qualifications: 10+ years leading large-scale service operations, shared services, or enterprise support organizations Experience supporting distributed, frontline-heavy environments (QSR, retail, hospitality, logistics, or similar) Proven success leading operational transformations and service consolidations Executive-level stakeholder management across Technology, HR, Finance, and Operations Budget ownership with demonstrated cost optimization and financial governance Experience managing internal teams and external managed service providers Location Requirement: This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days. Key Result Areas (KRAs): Service Reliability & Experience Achieve and sustain CSAT ≥ 90% and/or top-quartile NPS across QSR and corporate support channels Meet or exceed SLA/OLA targets for incident and request resolution across all service domains Reduce repeat incidents and chronic issues by implementing structured problem management and root cause remediation Ensure consistent service quality across field locations through standardized workflows and escalation models Serve as executive owner for major incident response, post-incident reviews, and corrective action plans Operational Efficiency & Scale Consolidate technology and HR L1/L2 support into a single, unified service operating model Reduce cost per ticket year-over-year while improving first-contact resolution rates Increase self-service and automation adoption (knowledge base, virtual agents, workflows) to deflect low-value demand Standardize service processes, tooling, and metrics across all support teams and vendors Improve workforce management through demand forecasting, capacity planning, and skills-based routing Business Enablement Minimize operational downtime and service disruptions impacting field locations Improve average time-to-resolution for high-impact issues affecting revenue and customer experience Align service offerings and priorities with business growth, seasonal demand, and store expansion Increase employee productivity by simplifying support access and reducing friction in service delivery Act as a trusted operational partner to Technology, HR, and Operations leadership Financial Stewardship Optimize technology purchasing through strategic sourcing, vendor consolidation, and contract negotiation Improve asset lifecycle management, including procurement, deployment, refresh, and disposition Deliver measurable cost savings and spend transparency without degrading service quality Maintain budget predictability and financial governance across service operations Establish vendor performance scorecards tied to cost, quality, and service outcomes Key Responsibilities: Service Desk & Support Operations Provide executive leadership for a high-volume, mission-critical Service Desk supporting geographically distributed Dutch Bros’ locations and corporate teams Ensure 24x7 operational reliability, incident responsiveness, and service continuity Own incident, request, change, problem, and knowledge management processes Serve as the executive escalation point for critical outages and service-impacting events HR Operations L1/L2 Support Lead L1/L2 HR Operations support, including employee lifecycle inquiries, HR systems support, and case management Partner with HR leadership to ensure services are compliant, consistent, and employee-centric Define clear handoffs and escalation paths between HR Ops, Technology, and other departments Service Model Consolidation & Transformation Consolidate multiple service desks and support functions into a unified enterprise service model Standardize workflows, tooling, metrics, and governance across all support domains Drive adoption of enterprise service management (ESM) practices Service Technology Stack Ownership (Including AI Enablement) Own the end-to-end service technology stack, including ITSM/ESM platforms, self-service, automation, analytics, and AI-enabled capabilities Define and execute the service tooling and AI enablement strategy, leading evaluation, implementation, and optimization of AI-driven capabilities to improve efficiency, experience, and scalability Establish governance and partnerships to ensure secure, responsible AI adoption and measurable value realization through improved resolution times, cost efficiency, and service quality Technology Purchasing & Asset Management Own enterprise technology purchasing strategy, including sourcing, vendor selection, and contract negotiation Establish asset lifecycle management practices (hardware and software) from procurement through disposition Ensure spend transparency, cost controls, and alignment with enterprise standards Physical Requirements: In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions Must be able to collaborate in-person with occasional impromptu in-person meetings Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed. Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively. Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed. Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools. Compensation: DOE If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us! Dutch Bros is a fun-loving, mind blowing company that makes a massive difference one cup at a time. We may sell coffee, but we're in the relationship business. We're looking for people who want to have fun, make connections and have a positive influence on communities.

Service Operations Management
Process Standardization
Vendor and Contract Negotiation
Direct Apply
Posted 16 days ago
DB

Senior Manager, Engineering - Mobile

Dutch Bros CoffeeTempe, ArizonaFull-time
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Compensation$Not specified

Lead and define the mobile platform strategy, oversee development and quality assurance, and mentor the mobile engineering team. | Requires a degree in Computer Science or related field, 5+ years in mobile development, leadership experience, and proficiency with native and cross-platform frameworks. | It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: The Senior Engineering Manager - Mobile is responsible for driving the technical vision for mobile platforms and ensuring high standards of mobile software development. This role balances hands-on mobile app engineering tasks with leadership responsibilities, fostering innovation and collaboration to deliver high-quality mobile applications. Job Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field with a strong emphasis on mobile technologies - or equivalent relevant experience Master’s degree preferred Additional 5+ years of experience required, preferably in a supervisory role Location Requirement: This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days. Key Result Areas (KRAs): Technical Vision Strategy and Hands-On Engineering: Define and prioritize mobile platform roadmap and feature development Evaluate emerging technologies and trends in mobile development Drive continuous improvement of mobile architecture and design patterns Develop mobile applications using native and cross-platform frameworks Ensure alignment of mobile platform strategies with overall business goals Mobile Software Development and Enhancement: Implement quality assurance processes and tools for mobile app testing Ensure compliance with mobile security and data protection standards Optimize mobile app development workflows and deployment processes Troubleshoot and resolve technical issues in mobile applications Monitor and improve mobile app performance and scalability Mobile Software Development and Enhancement: Manage and train application developers and mobile engineering team, and define key performance indicators. Lead Mobile App ideation and prototyping sessions Drive cross-functional collaboration to deliver high-quality mobile applications Monitor user feedback and performance metrics to iterate on mobile app features Collaborate with product and design teams to deliver user-centric mobile experiences Other duties as assigned Skills: Technical Leadership: Design and architect mobile applications; guide the team in solving complex technical issues related to mobile platforms. Strong experience with Flutter, React Native and native mobile apps. Team Management: Manage and support a team of mobile app developers; ensure team cohesion and motivate team members to achieve their best. Project Oversight: Oversee timelines and deliverables for mobile app projects; ensure projects meet specifications and are delivered on time and within budget. Quality Assurance: Ensure the mobile apps meet all quality standards and functional requirements; oversee testing, debugging, and maintenance of mobile applications. Mentorship: Mentor team members in mobile development best practices, including UI/UX considerations, performance optimization, and cross-platform development. Collaboration: Coordinate with product management, Marketing and UX/UI to ensure that mobile apps align with user needs and company strategy. Innovation: Drive innovation in mobile app development processes and technologies, exploring new tools, frameworks, and methodologies to enhance app quality and user experience. Physical Requirements: In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions Must be able to collaborate in-person with occasional impromptu in-person meetings Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed. Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively. Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed. Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools. Compensation: DOE If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us! Dutch Bros is a fun-loving, mind blowing company that makes a massive difference one cup at a time. We may sell coffee, but we're in the relationship business. We're looking for people who want to have fun, make connections and have a positive influence on communities.

Mobile app development
Cross-platform frameworks (Flutter, React Native)
Mobile architecture and design
Direct Apply
Posted 19 days ago
DB

Manager, Cybersecurity Operations

Dutch Bros CoffeeTempe, ArizonaFull-time
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Compensation$120K - 200K a year

Oversee and improve the organization's cybersecurity programs, including SOC, vulnerability management, and DLP, ensuring effective threat detection, incident response, and data protection. | Requires extensive cybersecurity expertise, including managing SOC, implementing vulnerability and DLP strategies, and relevant certifications like CISSP or CISM, along with leadership experience in cybersecurity teams. | It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: The Manager of Cybersecurity Operations plays a crucial role in ensuring the protection and security of critical systems and sensitive information across the organization. Reporting to the Director, Cybersecurity this role oversees key cybersecurity programs, including the Security Operations Center (SOC), Vulnerability Management, Data Loss Prevention (DLP), ensuring the confidentiality, integrity, and availability of critical assets. This role will be tasked with driving security strategies and initiatives while proactively addressing emerging cybersecurity risks. Strong technical expertise, leadership capabilities, and a proactive approach to challenges are essential for success in this role. Job Qualifications: Bachelor’s degree (BA/BS) in a related discipline, or 4 additional years of related experience, required A minimum of 6 years of experience in infosec roles that provide a background in IT areas such as software development, infrastructure, operations, and incident response, is required A Certified Information Security Manager (CISM) or Certified Information Systems Security Professional (CISSP) Certification, is preferred Proven experience managing a SOC and implementing vulnerability management, and DLP Strong knowledge of cybersecurity technologies, MDR, EDR, SIEM, SOAR, Vulnerability Management tools and best practices Thorough understanding of SOX, CCPA, PCI, NIST, and CIS18 Previous experience in SaaS-heavy environments and vendor management Deep experience with risk management, threat modeling, and vulnerability assessment Can lead without authority. Ability to lead, mentor, and develop a high-performing cybersecurity team, fostering a collaborative and growth-oriented environment Expertise in managing high-pressure, time-sensitive incidents and making quick, informed decisions under stress In-depth knowledge of current and emerging cyber threats, with the ability to apply advanced detection methodologies to stay ahead of risks Familiarity with cloud security frameworks, controls, and best practices for securing cloud environments (e.g., AWS, Azure, Google Cloud) Location Requirement: This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days. Key Result Areas (KRAs): Develop and manage critical security programs by implementing best practices throughout the various technologies across Dutch Bros to identify and reduce risk to acceptable levels: Design workflow and processes for Security Operations Center (SOC): Manage and optimize the day-to-day operations and tools of the SOC, ensuring effective monitoring, detection, and response to security incidents. Develop and implement SOC processes and procedures to improve efficiency and effectiveness with increased focus on new capabilities and advanced threat detection. Incident Response: Oversee the incident response process, ensuring rapid identification, containment, eradication, and recovery from security incidents. Conduct post-incident reviews and implement lessons learned to enhance security measures. Partners with IT and GRC teams to maintain readiness, incident response plans, to include building playbooks and conducting simulations ensuring preparedness across the organization. Vulnerability Management: Lead the vulnerability management program, including vulnerability assessments, prioritization, and remediation strategies. Collaborate with IT and development teams to ensure timely patching and vulnerability mitigation. Establish metrics on the status of the program and inform leadership on areas for opportunity. Data Loss Prevention (DLP): Oversee the DLP strategy, ensuring the protection of sensitive data across all platforms and preventing unauthorized access or data exfiltration. Conduct regular audits and assessments to evaluate DLP effectiveness and compliance. Support the growth of the infosec team while operationalizing cybersecurity initiatives to highlight improvements in posture: Evangelize scorecards against NIST and CIS standards to track the improvement of security across programs. Foster team mentality centered around business benefits from security initiatives. Actively participate in hiring processes and onboarding of new employees and vendors. Plan, assign and support workloads for direct reports. Grow and mentor security talent. Set reasonable stretch performance goals, provide balanced, regular performance feedback, and conduct tri-annual performance reviews. Recognize and reward performance excellence. Provide leadership, direction, and training to improve information security awareness. Other duties as assigned Skills: Change Management Project Management Business Plan Development Using data to make decisions Communication Critical Problem Solving Delegation Physical Requirements: In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions Must be able to collaborate in-person with occasional impromptu in-person meetings Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed. Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively. Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed. Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools. Compensation: DOE If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us! Dutch Bros is a fun-loving, mind blowing company that makes a massive difference one cup at a time. We may sell coffee, but we're in the relationship business. We're looking for people who want to have fun, make connections and have a positive influence on communities.

Cybersecurity Program Management
Incident Response
Vulnerability Management
Direct Apply
Posted 20 days ago
Dutch Bros Coffee

Chief Supply Chain Officer

Dutch Bros CoffeeTempe, AZFull-time
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Compensation$Not specified

Developing and executing supply chain strategies, optimizing logistics, overseeing coffee roasting operations, and leading cross-functional teams. | 15+ years in operations or supply chain management, strong analytical skills, experience in food service distribution, and leadership capabilities. | It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: The Chief Supply Chain Officer (CSCO) is a key leadership role responsible for the end-to-end management of Dutch Bros’ supply chain, including sourcing of all materials, planning and forecasting, distribution logistics to our shops, and the specialized functions of coffee purchasing and coffee roasting. The CSCO will play a critical role in scaling the company’s operational capabilities to support aggressive growth while ensuring product quality, consistency, and cost efficiency across the system. This leader will drive a collaborative, cross-functional approach, serving as a strategic partner to Operations, Finance, and Development teams. The role requires a highly experienced supply chain executive who brings both strategic vision and a hands-on leadership style—someone willing to roll up their sleeves and actively engage with teams and processes. The CSCO will champion a culture of continuous improvement, innovation, and steadfast support of the Dutch Bros brand and operator success. Job Qualifications: • Bachelor’s degree in business, supply chain, engineering, logistics, finance, or a related field • Master’s degree preferred • 15+ years of experience in operations and/or supply chain management • Strong analytical mindset with the ability to leverage data to identify opportunities, streamline processes, and drive measurable cost savings and efficiency improvements • Deep understanding of the food service distribution business model Location Requirement: This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days. Key Result Areas (KRAs): • Supply Chain Strategy & Scaling: Develop and execute a multi-year supply chain strategy that supports Dutch Bros’ aggressive expansion, ensuring scalability, agility, and redundancy across the network. • Operational Excellence & Cost Management: Drive meaningful improvements in efficiency, inventory accuracy, and overall supply chain costs (COGS) while maintaining the highest standards of product quality and food safety. • Sourcing & Procurement: Lead global sourcing, supplier relationship management, and contract negotiations for all ingredients, packaging, equipment, and services, with a strong focus on strategic and ethical coffee purchasing. • Distribution & Logistics: Optimize the distribution network and last-mile delivery processes to ensure timely, accurate, and cost-effective delivery to all Dutch Bros locations, including both company- and franchise-operated shops. • Coffee Roasting & Quality Control: Oversee in-house coffee roasting operations, including capacity planning, process efficiency, and rigorous quality assurance to maintain the distinct flavor profile and consistency of Dutch Bros coffee. • Cross-Functional Collaboration & Leadership: Build strong partnerships with Operations, Finance, Marketing, and Development to align supply chain initiatives with business needs, while mentoring and developing a high-performing team. Skills: • Strategic & Collaborative Leadership: Ability to set a clear, long-term supply chain vision while collaborating effectively across all levels and functions of the organization. • Adaptability & Resourcefulness: Thrives in a fast-paced, high-growth environment, with the ability to pivot quickly and apply creative problem-solving to sourcing and logistical challenges. • Ownership & Hands-On Mentality: Willingness to go beyond executive oversight to actively engage in complex issues, support team members, and dive into operational details when needed. • Negotiation & Financial Stewardship: Exceptional negotiation skills for high-value contracts, paired with a strong understanding of financial planning, budgeting, and capital allocation within the supply chain. Physical Requirements: • In-Office Environment:Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions • Must be able to collaborate in-person with occasional impromptu in-person meetings • Office Conditions:Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels • Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds • Hearing Requirements:Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed. • Reading and Writing Proficiency:Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively. • Vision Requirements:Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed. • Technology Proficiency:Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. • Effective Communication:Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools. Compensation: DOE If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

Supply chain strategy
Operations management
Supplier negotiation
Verified Source
Posted about 1 month ago

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