Duke Energy Corporation

Monitor transport, data, voice, and wireless systems to react to alarms and resolve network issues, facilitating incident resolution and coordinating support staff and field technicians. | Requires an Associate degree or High School diploma with 2 years related experience and Cisco CCNA certification or willingness to obtain within 6 months. | Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, July 20, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Job Summary: This role is responsible for monitoring of multiple transport, data, voice, wireless and environmental systems and reacting to alarms and internal and external calls. The associate will work closely with teammates on various activities including facilitation of major incidents, determining resources necessary to perform the work and assigning tasks to appropriate support associates. Responsibilities: Monitors, reports, and resolves data and transport issues for various services. These services include but are not limited to Synchronous Optical Networking (SONET), Dense Wavelength Division Multiplexing (DWDM), Optical Transport Network (OTN), Local Area Networks (LAN), Wide Area Networks (WAN), MPLS, SDWAN, ACI, Voice Over IP (VOIP), Land Mobile Radio, Microwave Packet Radio, and a variety of other hardware and software solutions. Facilitates major incident resolution and coordinates support staff Communicates event status to interested parties. Performs equipment testing and vendor support management activities. Monitors, reports, and resolves problems for data and transport networks. Coordinates field service technicians to respond to and restore services. Monitors and responds to all applicable alarms and acts as a central communications center for all telecom issues. Basic/Required: Associates degree in Information Technology In lieu of Associates degree(s) listed above, High School/GED AND 2 year(s) related work experience Desired Qualifications: Proficient using Microsoft products such as Excel, Word, and Power Point Understanding of a broad variety of telecommunications technologies including fiber optic transport, data network, microwave networks, 800 MHz radio systems, paging systems, PBX's and others. Working Conditions: Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility. Office Environment Specific Requirements: Must have successfully passed CISCO Certified - CCNA exam If CISCO Certified - CCNA is currently inactive, must be willing to obtain within 6 months #LN-DNI Travel Requirements Relocation Assistance Provided (as applicable) No Represented/Union Position No Visa Sponsored Position No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility

Provide technical expertise, oversee training and development, and manage strategic work activities. | Requires 8+ years experience with leadership in technical project management and ability to work independently. | Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Saturday, July 25, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. The highest level of the non-Engineer degreed technical support role job classification is the Lead Technologist. This job is not part of a standard progression. The job requires a business case justification substantiating the necessity of a Lead role in conjunction with the enterprise Professional titling guidelines. Lead Engineering Technologists provide technical expertise to solve complex problems and utilize the leadership skills necessary to oversee the training and development of the hierarchy. Incumbents engage in strategic oversight and management of work in a specific area of expertise, with minimal supervision. Incumbents are expected to have advanced skills and have the ability to work independently. Responsibilities Provides subject matter expertise and guidance in the identification, analysis and resolution of problems. Requires full engagement with the industry and other utilities to constantly assess how Duke's program is structured and implementing best practices in area of expertise. Ensures accomplishment of business goals and objectives through effective leadership planning, organizing, estimating, scheduling and monitoring of work activities of self and others. Independently reviews and prepares thorough and accurate technical reports, correspondence, documentation, calculations and sketches as well as craft recommendations for necessary actions. Conducts engineering and related studies. Incumbents are expected to engage in frequent working group phone calls and face-to-face meetings to coordinate and implement changes as a result of fleet and recognize industry best practices. Strives to continually improve job-related, technical and professional knowledge, skills and performance. Assists in developing appropriate curriculum to develop others in given area of subject matter expertise. Develops positive working relationships to effectively coordinate work activities and leverage industry expertise. Demonstrates effective oral and written communication skills. Maintains accurate records and files. Supports the company's goals and represents the company positively and professionally. Coaches and mentors other Engineering Technologists and early career Engineers. Basic/Required Qualifications Associated degree in Engineering Technology and minimum 8 years related work experience In lieu of required degree, High School/GED and minimum 10 years related work experience Additional Preferred Qualifications Good written and oral communication skills. Experience in the utility industry. Demonstrates skills applying leadership in the areas of technical project management, program oversight and/or governance. Working Conditions Some business units may require visits to field sites and/or plants Hybrid – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to the designated Duke Energy facility. Reliable, consistent transportation is required to ensure timely arrival at the applicable facility. Specific Requirements Demonstrated ability to work with a variety of individuals from various socio-economic, cultural and ethnic backgrounds. Good written and oral communication skills. Either 6+ years of relevant industry experience coupled with a Bachelor of Science in Engineering or Engineering Technology, or 8+ years of experience and Associate Degree in Engineering or Engineering Technology, or 10+ years equivalent experience without a degree Travel Requirements 5-15% Relocation Assistance Provided (as applicable) No Represented/Union Position No Visa Sponsored Position No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility Current Duke Energy Employees Current employees should utilize the internal career page to apply for available job postings Job Alerts Learn how to set up job alerts here. Future Interest Stay connected with Duke Energy by joining our Talent Community. Share your information and take the first step towards a brighter future with us! My Applications Check on the status of your application on your Candidate Home page. Need Assistance? View a step-by-step application guide for assistance in completing the process. Contact our team for questions on our hiring process. Diversity & Inclusion Read about our commitment to supporting a diverse and inclusive workforce. About Duke Energy Terms of Use Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination. 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