Duke Careers

Manage and coordinate patient care and personnel in ambulatory clinics, develop and evaluate care services, and ensure regulatory compliance. | Requires a Bachelor's in Nursing, RN licensure in North Carolina, and at least three years of nursing experience, with strong leadership and clinical skills. | At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke Raleigh Hospital, A Campus of Duke University Hospital Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care. Duke Nursing Highlights:   Duke University Health System is designated as a Magnet organizationNurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility)  Nurse Manager, Operations – Offsite Oncology Clinics, Duke Cancer Institute Wake County We are seeking a highly motivated and experienced Nurse Manager to join our team. This position oversees day-to-day operations and nursing care services for our hospital-based ambulatory oncology clinics at Duke Women’s Cancer Care Raleigh and Duke Cancer Center Cary. Our main disease groups at these locations include breast, GYN, GU, GI, and melanoma. Local travel to DCI Wake County sites is required.     Duke Women’s Cancer Care Raleigh: Located at 4101 Macon Pond Rd, Raleigh, NC 27607. Features hospital-based outpatient clinic services, a 24-chair infusion suite, on-site lab, and pharmacy. Duke Cancer Center Cary: Located at 216 Ashville Ave, Cary, NC 27518. Features hospital-based outpatient clinic services, a 13-chair infusion suite and on-site lab. Medications are couriered from the Macon Pond Rd location.   General Description of the Job Class Manage and coordinate patient care and personnel needs in a DUHS Clinic; plan, develop, implement and evaluate ambulatory health care services, programs and activities. Duties and Responsibilities of this Level Manage multi-specialty nursing services delivered within a specific clinic. Manage various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions and scheduling; and counsel and conduct formal discipline of clinical staff. Collaborate in the development, implementation and expansion of learning opportunities and skill development for all staff. Analyze, develop and maintain an effective and efficient nursing care delivery system that reflects patient and family needs across the continuum; achieving desired outcomes. Promote education for patients, patient families and the community; participate in direct patient care activities as a targeted strategy for role modeling or information gathering. Collaborate with nursing colleagues in ambulatory care to promote optimal utilization of nursing resources among the various clinics. Identify clinical operational needs; manage appropriate level of equipment and supplies and monitors equipment maintenance. Assess the environment and make recommendations to ensure optimal patient comfort, safety and compliance with various regulatory bodies (OSHA, JCAHO, etc.). Collaborate with Health Center Administrator/Nurse Manager in determining the fiscal requirements of the specific clinic; submit budgetary recommendations, including necessary nursing personnel and patient care materials necessary for the provision of care. Cultivate exemplary customer service throughout the organization; promote effective communication skills to include, but not limited to problem solving, assertiveness, and support for team members, feedback, active listening and conflict resolution. Develop and implement processes to enhance clinic operations and practices for ongoing quality improvement. Develop, document, implement and monitor written policies and procedures reflective of the ambulatory health care site mission settlement and objectives. Manage specific clinic in absence of Health Care Administrator/Practice Manager; and be available on-call for emergencies involving the facility, staff members and patients. Perform other related duties incidental to the work described herein.   Required Qualifications at this Level Education Bachelor’s degree in nursing is required. Master’s degree in nursing strongly preferred.   Experience Three years of nursing experience is required.   Degrees, Licensure, and/or Certification Must have current or compact RN licensure in the state of North Carolina. BCLS certification required.   Knowledge, Skills, and Abilities Clinical Quality Management and Service Orientation Accountability Planning, prioritization and time management Problem solving and innovation Initiative Financial Savvy Active Listening Effective communication skills Identifying and recruiting top talent Developing and retaining talent Showing support Teambuilding Conflict prevention and management Motivating and influencing Managing vision and purpose Working knowledge of regulatory requirements including North Carolina Nurse Practice Act Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Assist in food preparation, serve customers, operate food service equipment, and maintain cleanliness in dining areas. | Requires 18 months of food service experience and ability to perform physical tasks, with a high school education or equivalent. | Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.  Positional Summary Assume lead responsibility for a shift in assigned work areas; monitor work activities; participate in a variety of food production and/or food service tasks which follow standard practices of the department under general supervision; make decisions in accordance with instructions and established standards and practices. Key Position Duties Assume lead responsibility for a shift in assigned work areas; monitor work activities to ensure proper performance, service, and completion of work schedules and supervisory instructions; report problems as necessary. Assist management in training employees in proper work techniques and in the use of supplies, materials and equipment. Participate in routine food service tasks to include assisting in preparation of various foods and preparing portioned and fast foods on grill, in broiler, or in deep fat fryer as appropriate; operate a variety of food production equipment. Operate point-of-sale cash register; calculate total cost of items and accept payment in cash, on meal cards, or on charge cards; perform other clerical duties in food services offices as required; provide customer service as needed. Transport food or supplies to serving areas; ensure that areas are properly set up; assemble and replenish food, supplies, and equipment as required; ensure proper temperature of food in steam tables and correct counter display; remove, cover, wrap, label, store, rotate, and discard food and condiments as directed. Take orders, portion, and serve food to customers; record portions served according to procedures. Clean assigned area following proper sanitary procedures; clear soiled dishes and refuse from tables in dining halls; scrape refuse into garbage containers; load trays and soiled dishes on conveyers, racks, and carts; remove and dispose of trash; set up and operate dish machine. Ensure all supplies, materials and equipment are available in assigned work areas for proper performance of duties; maintain replenishment as necessary; prepare supplies and materials as required; report equipment malfunctions; report need to repair equipment, furniture, building, and fixtures. Sweep and mop floors and vacuum rugs and carpets in assigned areas as needed. Perform other related duties incidental to the work described herein.   The intent of this job description is to provide a representative outline of the type of responsibilities that will be required of positions given this title and shall not be construed as all-encompassing or as a declaration of all specific duties and responsibilities of this position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.   Qualifications, Skills, and Competencies Required Minimum Education and Experience: Education Work requires ability to understand and follow instructions generally acquired through a partial high school education. Experience Work requires eighteen (18) months of experience in food preparation/service. (Completion of high school does not offset required experience.) OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.   Physical Demands Ability to move throughout dining facilities, Moving heavy weighted materials and equipment (up to 50 lbs) Self-movement/positioning to perform light cleaning duties in high and/or low areas Position self to reach materials on shelving units Potential transport and stock of assigned supplies and materials The incumbent must be able to complete all positional requirements outlined above with or without reasonable accommodations. For more information, please visit https://hr.duke.edu/policies/ada/   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Manage credentialing processes for medical providers ensuring compliance with regulatory standards and maintain accurate credentialing databases. | Bachelor's degree or equivalent experience, one year of medical staff credentialing experience, knowledge of regulatory standards, and preferred NAMSS certification. | At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Job Band D1 General Description of the Job Class Under the supervision of the Manager of DUHS CVO and the Lead Credentialing Specialist, the Credentialing Specialist is responsible for all aspects of the credentialing for all medical providers who provide patient care at Duke University Health System (DUHS), Responsible for ensuring providers are credentialed in accordance with The Joint Commission, NCQA, CMS, and AAAHC Standards for health plans, hospitals, ambulatory care centers, and patient care facilities. Maintain up-to-date data for each provider in credentialing databases and online systems; ensure timely renewal of appointments and all-time limited credentials. Duties and Responsibilities of this Level • Processes Initial applications for DUHS, ensuring compliance with regulatory requirements. • Obtains verification from primary sources for all regulatory requirements and monitors all applications assigned credentialing to provide updates to applicants and documents in the credentialing system in compliance with regulatory standards. • Researches and maintains current and accurate data for all providers for the Health System within the Credentialing database. • Verifies the legitimacy of practitioner information with the primary source of the credentials and in accordance with the accreditation regulatory standards, and state/federal laws for universities, licensing agencies, hospitals, and certification bodies. • Maintains a complex credentialing database with up-to-date practitioner information, including medical license, drug enforcement administration (DEA) certificate professional liability insurance, board certifications, and renewal period expiration dates. • Executes queries for the National Practitioner Data Bank (NPDB) for initial applications through NPDB Continuous Query in the Credentialing database. • Ensures that any reports received through the queries are flagged for the Medical Staff Offices • Presents complete Health System applications with credentialing verification materials and flags any concerns for initial applications for the Medical Staff Offices to act upon. • Ensures data integrity within the Credentialing database for physician practice demographic information and ensures it is compliant with health plans, agencies, and other entities. • Analyzes complex information in the credentialing application process, ensuring there are no time gaps, we are obtaining the documentation required for compliance with policies, regulatory standards, and State and Federal laws. • Maintains confidentiality of all provider information within our credentialing database, as well as documentation gathered through the credentialing process. • Provides credentialing and privileging verifications in accordance with regulatory standards, and state/federal laws. • Composes, proofreads, or edits formal correspondence, memoranda, and short reports for internal and external circulations. Assembles attachments and corresponding materials. Reviews outgoing materials for completeness, dates, and signatures. • Serves as a credentialing subject matter expert with internal and external contacts on the administration of the program and/or program policies and procedures. • Applies office standards, policies, procedures, and authority levels when responding to questions from both internal and external customers. • Organizes and maintains resource information and job procedures pertinent to responsibilities. • Prepares a variety of documents, records, reports, etc. as needed to perform job responsibilities. • Performs other duties as assigned. Required Qualifications at this Level Education: Work requires analytical, communication and organizational skills generally acquired through the completion of a bachelor's degree program. In lieu of a bachelor's degree, four years of relevant experience in Medical Staff Credentialing/Privileging (in addition to the experience requirement for the role) Experience: One year of experience in a Medical Staff credentialing office. Degrees, Licensure, and/or Certification: Certification by NAMSS (CPCS and/or CPMSM) preferred Knowledge, Skills, and Abilities: Maintains knowledge, as the Subject Matter Expert for compliance of delegated credentialing contracts of current health plan and agency requirements in the managed care contracts for credentialed providers. Maintains knowledge, as the Subject Matter Expert of state/federal laws, regulatory standards for accreditation purposes, and DUHS Bylaws, policies, and procedures. Distinguishing Characteristics of this Level N/A Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

The Senior IRB Specialist will advise and assist faculty, students, staff, and administrators in the design of ethical research and ensure compliance with regulations. They will conduct preliminary reviews of protocol submissions and act as a liaison between the IRB and the Duke community. | Candidates must have a Bachelor's degree and a minimum of two years in an administrative or regulatory environment related to human research protections. A related master's degree may substitute for experience on a 1:1 basis. | Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.  Be You. Be Bold. Choose Duke. Be You. At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the IRB Specialist, Senior, you’ll be a vital part of a collaborative, interdisciplinary team that supports ethical research practices across Duke’s diverse academic landscape. You’ll work closely with faculty, students, staff, and administrators to ensure human subject research is conducted with integrity and in compliance with all applicable regulations. Be Bold. What You’ll Do: Campus IRB Support Advise and assist faculty, students, staff, and administrators in the design of ethical research, providing discipline-specific guidance using pre-review and consultation. Provide regulatory interpretation (federal, state, and local law, Duke and IRB policy) for faculty, students, staff, and administrators preparing research protocols. Conduct preliminary reviews of protocol submissions, including risk/benefit analyses and determination of the appropriate level of review. Write memoranda for researchers summarizing the outcome of pre-review, including rationale for proposed changes. Act as liaison between the IRB and Duke faculty, students, staff, and administrators. Program Development Assist the Program Director in the development of policy and resource materials. Conduct seminars and workshops for students, staff, and faculty. Develop in-service training for the IRB. Assist the Program Director with initiatives and projects as needed. Constituent Support Prepare agreements with other institutions engaged in collaborative research with Duke. Correspond with external agencies regarding research. Respond to inquiries from research subjects. Choose Duke. This is a remote position, open to candidates residing in California, Florida, Georgia, Maryland, New York, North Carolina, South Carolina, Tennessee, Texas, Virginia, or Washington, DC.   Preferred Experience: Social, behavioral, and educational research IRB experience is strongly preferred. Required Qualifications: Bachelor’s degree with strong communication, analytical, and organizational skills. Minimum of two years in an administrative or regulatory environment, preferably within human research protections in the social and behavioral sciences. A related master’s degree may substitute for experience on a 1:1 basis. Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $61,535.00 to USD $95,880.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/ Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.   Ready to Make a Difference? Apply now and help us build a stronger, smarter, and more connected future.    Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.   Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.   Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.