DTEX Systems

Developing and managing channel relationships, sales strategies, and campaigns to achieve sales targets in a high-tech security environment. | Extensive experience in solution and service-based sales within networking or high-tech environments, with strong partner relationships and technical knowledge. | DTEX Systems helps hundreds of organizations worldwide better understand their workforce, protect their data, and make human-centric operational investments. At DTEX, our philosophy towards our business is the same as our philosophy towards technology: people come first. Our future depends on bright, energetic, talented people who share a passion for building the next generation of user behavior intelligence. We invite you to bring your talent to DTEX and help create our future, expanding our reach and influence worldwide. Learn more about DTEX Systems’ mission to proactively protect global organizations from insider threats at www.dtexsystems.com; LinkedIn DTEX Systems: Overview | LinkedIn Why you should choose DTEX as your next career: Opportunity to be part of a disruptive high growth success story. DTEX is a great place to work because of its mission-oriented culture and passion for protecting customers. We offer exciting growth opportunities and an excellent platform for individuals to contribute to thought leadership as experts in their field. We are uniquely positioned to solve highly relevant and complex risks and challenges associated with insider risk. Opportunity to be part of a business that’s passionate about creating first-of-a-kind solutions. Best in class benefits Role As the Channel Director, Strategic Accounts, you will report into our Global Channel and Alliances organization. You will be supporting the North American Strategic Sales Team, and GTM alongside traditional Channel Partners (VAR’s) and CSP’s Marketplace/s to get the of the DTEX solutions into the hands of customers who need it. Work closely with DTEX’s Focused Partners who best support the strategic teams account list. What You Will Do: Understand, develop, and grow channel relationships for the strategic enterprise business whereby monthly, quarterly, and annual sales targets are achieved and exceeded. Understand and convey key Business issues facing distributors, resellers, and customers. Develop sales plan to provide market overview and sales/marketing strategy for achieving sales target (Quota). Recruit and manage the channel partners including Distributors/Re-Sellers/Systems Integrators. Manage all aspects of the sales cycle to secure new customers. Develop and plan sales/marketing activities and campaigns within the Enterprise business. Understand, where appropriate, opportunities for localization of our products and services. Maintain sufficient activity levels to achieve sales target (Quota) and build appropriate pipelines to achieve quarterly sales targets for the following two quarters. May require up to 70% travel with designated region: local, out-of-town, overnight travel within the domestic US. We are looking for: 7+ years of solution and service-based sales experience within a networking hardware and/or related high technology business environment. Strong existing relationships with partners like WWT, GuidePoint, and AWS a must! Highly motivated with extensive experience in successfully selling large ticket solutions. Excellent knowledge of multiple platforms in correlation with networking/security, competitors and market landscape is required. Strong presentation, written and oral communication skills, as well as the demonstrated ability to work as part of a team. Strong communication (written and verbal) and presentation skills, both internally and externally. Bachelor's degree in business, marketing or related discipline preferred. Ability to present/demonstrate DTEX Systems’ product and solution sets; articulate DTEX Systems vision to Manager, Director and CXO levels. Strong problem-solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution. We take good care of our people. Our benefits include: Fully remote company Comprehensive health, vision, and dental coverage Flexible time off Company computer hardware of your choice Work from home setup reimbursement Health & wellness perks including Virtual events, happy hours, trivia, and fun Monthly Internet & Phone Reimbursement Opportunities to learn and grow DTEX Systems is one of the most trusted and innovative brands in the cyber security market. We have received significant financial backing from leading VC firms and have just set a record-breaking year of growth. So why not trust DTEX with that all important next step in your career? DTEX Systems is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, national origin, age, disability, or genetics. Exact compensation may vary based on skills, experience, and location. Base salary range (SF Bay Area): $140k-$180k.

Manage customer relationships and operational initiatives, focusing on supply chain and order fulfillment. | Extensive technical experience in security, IT operations, or similar technical roles, with strong communication skills and security domain knowledge. | DTEX Systems helps hundreds of organizations worldwide better understand their workforce, protect their data, and make human-centric operational investments. At DTEX, our philosophy towards our business is the same as our philosophy towards technology: people come first. Our future depends on bright, energetic, talented people who share a passion for building the next generation of user behavior intelligence. We invite you to bring your talent to one of our offices and help create our future, expanding our reach and influence worldwide. Learn more about DTEX Systems mission to make businesses more secure through technology at www.dtexsystems.com; LinkedInDTEX Systems: Overview | LinkedIn Why you should choose DTEX as your next career: • Opportunity to be part of a disruptive high growth success story. • DTEX is a great place to work because of its mission-oriented culture and passion for protecting customers. • We offer exciting growth opportunities and an excellent platform for individuals to contribute to thought leadership as experts in their field. • We are uniquely positioned to solve highly relevant and complex risks and challenges associated with insider risk. • Opportunity to be part of a business that’s passionate about creating first-of-a-kind solutions. • Best in class benefits Brief Description The Senior Technical Success Manager (TSM) combines a strong technical foundation with a consultative, customer‑first mindset. This role is a core member of the global Customer Success organization, responsible for customer onboarding, environment stability, integrations, and ongoing technical advisory. The Senior TSM owns the end‑to‑end technical relationship for assigned customers, acting as their trusted advisor and internal advocate. This role collaborates closely with fellow TSMs and cross‑functional teams across DTEX, including Customer Success, Support, Product, and Engineering. Responsibilities: • Own the technical lifecycle for high‑value and complex customer accounts, from onboarding through steady‑state and expansion. • Serve as the primary technical advisor during onboarding, implementation, and ongoing operations, providing strategic guidance and best practices. • Design and validate solutions using a structured, systematic approach that aligns DTEX capabilities with each customer’s objectives, architecture, and constraints. • Translate complex requirements into scalable patterns, ensuring solutions are repeatable, supportable, and aligned with product direction. • Drive proactive maintenance and optimization, including data tuning, configuration reviews, and upgrade planning for assigned accounts. • Partner with Engineering and Support to coordinate and provide context to resolve complex technical challenges, ensuring timely, transparent communication with customers. • Contribute to team and program scale, by refining playbooks, documenting best practices, mentoring teammates, and helping to evolve the Technical Success operating model. Qualifications: • 7-10+ years of experience in a customer-facing role within security, IT operations, project management, and/or account management. • Significant post‑sales experience in a customer success, technical account management, or similar role. • Exceptional written and verbal communication skills, with a proven ability to present clearly and confidently to internal and external audiences. • Demonstrated experience engaging at all levels of an organization, including executives, managers, and individual contributors. • Proven ability to translate complex technical concepts into business‑relevant language for customers, and to articulate customer technical requirements clearly to internal engineering and product teams. • Strong security domain knowledge, including familiarity with common security architectures, controls, and operational practices. • Solid project management skills, with experience driving multiple concurrent initiatives across cross‑functional teams to successful and timely completion. • Demonstrated ability to manage a broad portfolio of accounts and prioritize competing customer needs in a dynamic environment. • Effective at representing the voice of the customer internally, clearly conveying customer concerns, risks, and opportunities to stakeholders such as Support, Product, and Engineering. Desirable Skills & Knowledge: • Experience with large, distributed, and clustered systems across deployment, maintenance, optimization, and scaling. • Strong understanding of Insider Risk and data protection solutions, such as UBA/UEBA and DLP platforms. • Working knowledge of the enterprise security stack, including SIEM technologies (e.g., Forcepoint, HP ArcSight, IBM QRadar, Splunk). • Broad understanding of modern infrastructure architectures, including both cloud and on‑premises environments. • Hands-on experience with Linux, including comfort working in command‑line (CLI) environments. • Working knowledge of Windows desktop and server environments. • Practical familiarity with databases and data stores, for example Elasticsearch and PostgreSQL. • Understanding of data integration patterns and techniques, such as ETL/ELT workflows, API‑based integrations, and event streaming. We take good care of our people. Our benefits include: • Fully remote company • Health, vision, and dental coveragethrough BUPA • Company computer hardware of your choice • Work from home setup reimbursement • Virtual events, happy hours, trivia, and fun • Monthly Internet & Phone Reimbursement • Opportunities to learn and grow DTEX Systems is one of the most trusted and innovative brands in the cyber security market. We have received significant financial backing from leading VC firms and have just set a record-breaking year of growth. So why not trust DTEX with that all important next step in your career? DTEX Systems is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, national origin, age, disability, or genetics. Exact compensation may vary based on skills, experience, and location. Base salary range: $140k-$180k.

Design, develop, test, document, and maintain software modules for the macOS platform and collaborate with other teams to develop new features and integrations. | Bachelor’s degree, 3+ years macOS software development experience, proficiency in Swift, Objective-C, C++, Xcode, Apple Endpoint Security framework, deep knowledge of macOS internals and administration, US citizenship, and preferably startup experience. | We are excited that you’ve taken the time to explore our business and potentially join us on this incredible journey. We are already the leader in the Insider Risk Management, but our story doesn’t stop there. We have serious growth plans and that means serious growth opportunities for everyone in our team, whether you’re looking to develop into a management position or establish yourself as an industry expert – we are here to support you. DTEX Systems helps hundreds of organizations worldwide better understand their workforce, protect their data, and make human-centric operational investments. At DTEX, our philosophy towards our business is the same as our philosophy towards technology: people come first. Our future depends on bright, energetic, talented people who share a passion for building the next generation of user behavior intelligence. We invite you to bring your talent to DTEX and help create our future, expanding our reach and influence worldwide. Learn more about DTEX Systems’ mission to proactively protect global organizations from insider threats at www.dtexsystems.com; LinkedIn DTEX Systems: Overview | LinkedIn Why you should choose DTEX as your next career: • Opportunity to be part of a disruptive high growth success story. • DTEX is a great place to work because of its mission-oriented culture and passion for protecting customers. • We offer exciting growth opportunities and an excellent platform for individuals to contribute to thought leadership as experts in their field. • We are uniquely positioned to solve highly relevant and complex risks and challenges associated with insider risk. • Opportunity to be part of a business that’s passionate about creating first-of-a-kind solutions. • Best in class benefits Role Description DTEX Systems is seeking talented Senior Software Engineer with macOS Development experience; who can design developing Systems software and applications for the macOS platform. You will be a key player on our Engineering Team as we continue to grow and succeed as an organization. Job Responsibilities: • DTEX is seeking a talented and skilled Senior Software Engineer focused on developing Systems software and applications for the macOS platform. • Design, develop, test, document and maintain software modules running on the macOS platform. • Work with other teams to develop new features and integrations between the various software components that comprise the DTEX solution. Skills & Qualifications • Bachelor’s degree in computer science or related Engineering or Science fields • 3+ years of experience in relevant roles • Proficient in developing software for the macOS platform • Strong understanding of macOS administration • In-depth knowledge of macOS platform architecture and internals, such as Darwin, Cocoa SDK, Core Services, and various Apple development libraries and SDKs • Proficient in Xcode and programming in Swift, Objective-C and C++ • Experience developing using the Apple Endpoint Security framework • Good knowledge of general OS internals such as kernel mode and user mode, filesystems, networking concepts, process and application management, security and access control • Good knowledge of databases, cryptography and troubleshooting in a macOS environment • Knowledge of macOS device management applications and concepts • Prefer experience in startup environments. • A US citizen based in the US We take good care of our people. Our benefits include: • Fully remote company • Comprehensive health, vision, and dental coverage • Flexible time off • Company computer hardware of your choice • Work from home setup reimbursement. • Health & wellness perks including • Virtual events, happy hours, trivia, and fun • Monthly Internet & Phone Reimbursement • Opportunities to learn and grow DTEX Systems is one of the most trusted and innovative brands in the cyber security market. We have received significant financial backing from leading VC firms and have just set a record-breaking year of growth. So why not trust DTEX with that all important next step in your career? DTEX Systems is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, national origin, age, disability, or genetics. Exact compensation may vary based on skills, experience, and location. Base salary range (SF Bay Area): $150K-200K