5 open positions available
Develop and maintain dashboards, KPIs, and reporting frameworks for global customer accounts, translating stakeholder requirements into scalable data solutions. | Requires at least five years in business intelligence, analytics, or program management, Power BI, SQL, advanced Excel, and a bachelor's degree; logistics or supply-chain experience is preferred. | FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. DSV – Global transport and logistics What moves you? At DSV, we move more than goods. We move careers, ambitions and opportunities. With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running. Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team. Start here. Go anywhere This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it. If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be. Visit dsv.com and follow us on LinkedIn, Instagram and Facebook #StartHereGoAnywhere #LifeAtDSV Location: USA - VIRTUAL - US California Division: Solutions Job Posting Title: Senior Business Manager, GCM - 130058 Time Type: Full Time POSITION SUMMARY The Senior Business Manager provides critical support to Global Customer Management (GCM) by owning and developing the reporting framework for the customer account. The primary focus of the role is to establish accurate, consistent and scalable internal and customer reporting across operational performance, implementations and other key account programs. The role will translate business requirements and operational data into executive-level reporting, dashboards and actionable insights that improve visibility and support decision-making. In parallel, the Senior Business Manager will help strengthen the underlying data environment supporting these reports by improving data connections, automation and integration across systems. The role will serve as a link between GCM, operations and technical teams to ensure reporting requirements are translated into sustainable data and BI solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES Own and continuously improve the internal and external reporting and reporting frameworks for the customer account. Develop and maintain standardized executive reports, dashboards, scorecards and KPI reporting across account programs. Partner with GCM leadership and functional teams to define reporting requirements, KPIs, reporting cadence and performance measures. Consolidate information across sites, regions, functions and systems into consistent account-level reporting. Analyze performance data to identify trends, risks, exceptions and continuous improvement opportunities. Ensure reporting is accurate, timely and aligned with current customer and business requirements. Design and maintain reporting solutions using Power BI, Excel and other approved BI tools. Drive greater automation and reduce dependency on manually compiled reports and disconnected data sources. Partner with IT, BI, systems teams and developers to improve data availability, connectivity and reporting infrastructure. Support development of SQL queries, datasets, data models and system connections required to enable reporting. Develop and manage the roadmap for reporting improvements, automation and supporting data capabilities. Support executive reviews, steering committees and customer meetings through effective reporting, analytics and presentation of business insights. Act as the GCM interface between business stakeholders and technical resources, translating business reporting needs into clear technical requirements. REQUIRED SKILLS & COMPETENCIES 5+ years of experience in business intelligence, reporting, analytics, program management or a related discipline preferred. Experience supporting reporting within complex, multi-site or multi-functional environments. Logistics, supply chain, warehousing or operational experience strongly preferred. Bachelor’s degree in Business, Supply Chain, Analytics, Information Systems or related field preferred. Computer Skills Experience supporting system integrations, data connections, APIs, ETL processes or similar data-enablement activities. Strong knowledge of Power BI and advanced Microsoft Excel. Working knowledge of SQL and relational data sources. Experience with Power Query, Power Automate, Microsoft Fabric or comparable reporting/data technologies preferred. Other Skills Ability to translate complex operational information into clear executive-level reporting and insights. Strong analytical, problem-solving and data-validation skills. Ability to bridge business requirements and technical teams. Strong written, verbal and visual/presentation communication skills. Strong organizational and programme-management capability. Proactive, self-directed and comfortable operating in a fast-paced and evolving environment. WORK ENVIRONMENT Working Conditions Mixed office and operational environment Physical Effort Light Manual: Occasional movement of items up to 20 lbs; frequent walking or standing. Mental Effort Sustained concentration and analytical effort Other Regular Travel or Weekend/Overnight Shifts For this position, the expected base pay range is $112,000.00 - $140,000.00 USD Annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics What moves you? At DSV, we move more than goods. We move careers, ambitions and opportunities. With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running. Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team. Start here. Go anywhere This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it. If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be. Visit dsv.com and follow us on LinkedIn, Instagram and Facebook #StartHereGoAnywhere #LifeAtDSV
Lead strategic supplier enablement programs by driving engagement, onboarding standards, process harmonization, and performance KPIs to ensure operational excellence. | Bachelor's degree in Industrial Engineering, Supply Chain, or related field with strong analytical skills and experience in continuous improvement methodologies like Lean Six Sigma. | FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visit dsv.com and follow us on LinkedIn and Facebook. Location: USA - VIRTUAL - US Texas Division: Solutions Job Posting Title: COE Manager, Engineering & Supplier Enablement, GCM - 129251 Time Type: Full Time POSITION SUMMARY The CoE Manager, Engineering and Supplier Enablement provides critical support to the Global AWS Supplier Engagement, GCM Business Management, Regional and Local Customer and Internal Operations Team. Responsible for being the liaison/direct link to the client in shaping the strategic direction of the Global Supplier Enablement Program driving engagement and onboarding standards, adherence, reporting and harmonization through effective project management and continuous improvement support for supplier enablement and process improvement. ESSENTIAL DUTIES AND RESPONSIBILITIES Collaborate with the AWS Supplier Engagement team and Global Supplier Managers to understand supplier enablement requirements supporting the AWS Vendor Managed Inventory model. Translate customer and supplier requirements into a harmonized global Supplier Enablement Program, including standardized processes, workflows, systems, reporting, and scalable site solutions. Partner with Business Management, Customer Enablement, Operations, Industrial Engineering, Solution Design, IT, Automation, Quality, Safety, and other CoE functions to evaluate and implement supplier-enablement solutions. Serve as the global supplier interface across AWS, DSV Global Customer Management, Operations, and supporting functions, building strong relationships and understanding stakeholder requirements. Lead the strategic supplier program for GCM, focusing on operational excellence, process and tool development, governance, compliance, and global standardization. Map current- and future-state processes, identify operational gaps, and develop standardized process flows, SOPs, control points, and implementation playbooks in coordination with Compliance. Establish engineered performance standards and KPIs covering throughput, cycle time, capacity, quality, compliance, cost, and service. Monitor and audit supplier performance, communicate results, and escalate significant risks or performance gaps. Identify and implement continuous-improvement, digitalization, and automation opportunities that enhance productivity, visibility, quality, and scalability. Define business and functional requirements for supplier-management tools, reporting platforms, dashboards, data interfaces, and system integrations. Lead or support pilots, proofs of concept, testing, implementation, stabilization, and post-launch performance validation. Ensure supplier solutions comply with applicable DSV and AWS requirements for operations, quality, safety, security, sustainability, and data governance. Benchmark performance across suppliers, sites, and regions to identify and implement transferable best practices. Develop supplier communication and change-management strategies aligned with AWS priorities and DSV’s corporate objectives. Maintain a global roadmap and project pipeline for supplier-enablement improvements, engineering initiatives, and technology deployments. Communicate proactively across functions and organizational levels to secure stakeholder alignment, challenge assumptions, and maintain leadership engagement. REQUIRED SKILLS & COMPETENCIES Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics, Operations Management, or a related discipline; an engineering degree is preferred. Experience with VMI, supplier operations, warehousing, data-center logistics, technology customers, or complex global accounts is strongly preferred. Strong analytical capabilities, including process mapping, capacity modeling, productivity analysis, KPI development, quantitative analysis, and business-case preparation. Working knowledge of Lean Six Sigma, value-stream mapping, root-cause analysis, or comparable continuous-improvement methodologies. Experience translating operational requirements into specifications for processes, systems, reporting, digital tools, or automation solutions. Demonstrated ability to think strategically and tactically while leading cross-functional initiatives with limited guidance. Effective communication, mediation, problem-solving, stakeholder-management, and leadership skills across organizational levels and geographies. Ability to build alignment, influence decision-makers, and present effectively to senior leadership. Entrepreneurial and proactive self-starter who can work independently in a fast-paced, dynamic, and evolving global environment. Advanced proficiency in Microsoft Word, Excel, and PowerPoint; experience in project-management platforms are beneficial. Proven track record of achieving or exceeding defined business, operational, and program objectives. WORK ENVIRONMENT Working Conditions Mixed office and operational environment Physical Effort Sedentary: Primarily remaining in a stationary position (sitting or standing) for >50% of the time. Mental Effort Minimal mental effort Other Regular Travel or Weekend/Overnight Shifts For this position, the expected base pay range is $102,000-$127,000 USD Annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
Lead global security and safety programs to drive operational standards and continuous improvement. | 7+ years in strategy and logistics/supply chain with a business degree and strong communication and analytical skills. | FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visit dsv.com and follow us on LinkedIn and Facebook. Location: USA - VIRTUAL - US Texas Division: Solutions Job Posting Title: Senior COE Manager, Operational Excellence, GCM - 129250 Time Type: Full Time POSITION SUMMARY The Global Sr. COE Manager, Operational Excellence provides critical support to the Global AWS Security Engagement, GCM Business Management, Regional and Local Customer and Internal Operations Team. Security - Responsible for being the liaison/direct link between GCM and the DSV Global Security Task Force Team. Safety - Responsible for being the liaison/direct link to the client in shaping the strategic direction of the Global Safety Program driving operational standards, adherence, reporting and harmonization through effective project management and continuous improvement support. ESSENTIAL DUTIES AND RESPONSIBILITIES Security Serve as the primary Global Customer Management (GCM) security liaison, partnering closely with the established DSV Global Security Task Force (STF), regional security leaders, site operations, and customer stakeholders. Represent GCM in global security governance forums and communicate priorities, risks, decisions, and progress clearly to senior DSV and customer stakeholders. Collaborate with established Global DSV Security Task Force (STF) team and support to identify, design, and implement continuous improvement security initiatives. Develop and implement a globally standardized security framework across all regions, while addressing applicable local regulations, operational requirements, and site-specific risks. Establish consistent global security policies, procedures, minimum control standards, implementation playbooks, governance routines, and reporting requirements. Conduct regular site visits to assess physical security controls, operational practices, emerging risks, and compliance with DSV and customer requirements. Participate in internal, customer, and third-party security audits, including audit preparation, evidence coordination, on-site support, corrective-action planning, and closure verification. Lead security risk assessments and gap analyses across sites, documenting findings and prioritizing mitigation actions based on risk, operational impact, and compliance requirements. Maintain a global security compliance roadmap, risk register, audit calendar, and corrective-action tracker, providing clear visibility to GCM and senior leadership. Monitor security performance through standardized KPIs, audit results, incident trends, and control-effectiveness reviews. Escalate material risks promptly and recommend corrective actions. Partner with the STF team to identify, design, test, and implement continuous-improvement initiatives that strengthen security controls and reduce operational risk. Support new site implementations, expansions, customer requirements, and business changes by defining security requirements early and ensuring their integration into operational design. Evaluate and promote security technology, tools, and process improvements that enhance control effectiveness, visibility, standardization, and scalability. Facilitate effective collaboration across Security, Operations, Safety, Quality, IT, Compliance, Legal, Real Estate, Business Management, and Customer Enablement. Build trusted relationships across organizational levels and cultures, using sound judgment, emotional intelligence, diplomacy, and effective communication to influence outcomes without relying solely on direct authority. Lead discussions constructively during sensitive incidents, crisis response, audit findings, and control gaps, maintaining accountability while encouraging openness and solution-focused collaboration. Promote security awareness through communication, guidance, workshops, and training tailored to regional and site requirements. Identify security implications associated with growth opportunities and operational changes, ensuring that GCM and relevant stakeholders receive timely advice. Share lessons learned and best practices across regions, enabling sites to adopt consistent and proven security solutions. Safety Collaborate with AWS team and DSV Operations to align and develop a harmonized standard Safety Program globally. Responsible for driving strategic scope (Safety Program) for the Global Customer Management (GCM) Team with a focus on process & tools development, standardization, harmonized reporting & compliance Act as senior Safety expert ensuring global standardization of processes/tools/systems, continuous improvement/innovation/best practice sharing and support new business implementations Partner with GCM colleagues across Business Management, Customer Enablement, and the Center of Excellence (CoE) to involve other program scope as required Build, maintain and manage relationships across all levels of the organization and act as the safety interface at global level to appropriate stakeholders on the customer side, understanding their demands Drive and facilitate the global strategic safety planning process (‘roadmap’) and associated supporting projects. Track and ensure strategic initiatives are managed, delivered, and measured to meet customer goals Drive safety performance across all sites globally in the account through continuous auditing, key metric monitoring and escalate any risks/issues Communicate proactively across business units and organizational layers to gain feedback, buy-in and alignment Challenge assumptions and use project/program management knowledge and expertise to keep leaders engaged Lead the development of safety communication strategy and execution of strategic scope to promote company strategy and priorities Support safety change management programs linked to the strategic scope that supports customer strategy Support operations to identify, design, and implement continuous improvement safety initiatives. Measure and report impact. REQUIRED SKILLS & COMPETENCIES Candidate requires 7+ years’ experience in strategy, tactics, development, and facilitation. International management experience preferred. Business degree (Logistics or Supply Chain preferred) Fluent in English. Additional language skills are highly beneficial in global environment. Demonstratable E2E experience across sales, strategy, consulting, and supply chain Strong communication and interpersonal skills with ability to influence and collaborate effectively: team player Excellent organizational skills. Ability to multitask and prioritize on an ongoing basis. Project Management mindset Entrepreneurial-minded self-starter capable of working in a fast-paced, dynamic, changing work environment. Can work independently and is pro-active Must demonstrate ability to think strategically and tactically to drive cross-functional initiatives Can demonstrate mediation, problem-solving skills, and quantitative analysis skills to conduct complex strategic analyses with limited guidance Proven interpersonal and leadership skills to develop strong working relationships at all levels/geographies. Presents well at executive level Strong knowledge of Microsoft Office is required with an emphasis on written guidance content (Word) quantitative analysis (Excel) and the creation of presentations (PowerPoint) Must have proven track record for meeting or exceeding goals Travel domestically and internationally as required to support site assessments, audits, implementations, incident reviews, and stakeholder engagement. WORK ENVIRONMENT Working Conditions Mixed office and operational environment Physical Effort Sedentary: Primarily remaining in a stationary position (sitting or standing) for >50% of the time. Mental Effort Moderate mental effort Other Regular Travel or Weekend/Overnight Shifts For this position, the expected base pay range is $127,000-$159,000 USD Annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
Lead complex contract logistics solution design projects and collaborate cross-functionally to deliver innovative, scalable logistics solutions. | 7+ years in contract logistics solution design with strong commercial acumen, stakeholder management, and technical skills in logistics technology and project management. | FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visit dsv.com and follow us on LinkedIn and Facebook. Location: USA - Dallas-Fort Worth Int Apt, Grapevine, Esters Blvd Division: Solutions Job Posting Title: Senior Project Manager, Global Solutions Design - 129259 Time Type: Full Time Location: Flexible within the DSV Contract Logistics footprint in the United States. POSITION SUMMARY At DSV, we keep supply chains moving across the globe. Our customers rely on us to design smart, scalable, and innovative logistics solutions that create lasting business value. As Senior Project Manager, Global Solution Design, you will play a critical role in shaping complex contract logistics solutions for global customers while helping drive strategic growth across key markets, industries, and products. This is an opportunity to work at the intersection of engineering, analytics, commercial strategy, and customer engagement. You will lead complex solution design projects, influence senior stakeholders, and help define the future of logistics. ESSENTIAL DUTIES AND RESPONSIBILITIES As a Senior Project Manager, Global Solution Design, you will lead the development of innovative and commercially viable contract logistics solutions for both new and existing customers. Key responsibilities include: • Leading multiple large-scale solution design projects simultaneously. Ensure the project delivery is within agreed timelines and quality standards. • Acting as the primary solution design lead in customer engagements throughout the bid and proposal process • Analyzing customer requirements, operational data, and RFP documentation to develop robust and competitive solutions • Dealing effectively with ambiguous situations, interpreting customer information and data, and developing effective assumptions where required • Driving cross-functional collaboration across operations, finance, engineering, automation, IT, and commercial teams • Developing and delivering compelling customer presentations and solution proposals • Supporting implementation planning, solution handover activities, and change management processes • Contributing to the continuous improvement of DSV's global solution design methodologies, standards, and tools • Sharing best practices, market insights, and innovative concepts across the Global Solution Design community REQUIRED SKILLS & COMPETENCIES We are looking for a strategic and commercially minded logistics professional who thrives in complex environments and enjoys solving challenging supply chain problems. Ideally, you bring: • Bachelor's degree, preferably in Engineering, Supply Chain, Logistics, Industrial Engineering, or a related field • 7+ years of experience in contract logistics solution design, preferably within the third-party logistics industry. • Operations management, implementation management, and/or supply chain consulting experience is a plus • Strong understanding of warehouse operations, network design, operational modelling, pricing strategies, and financial analysis • Strong commercial acumen and experience developing customer pricing models • Knowledge of warehouse automation and logistics technology solutions is highly desirable • Business fluency in English, excellent communication and presentation skills (written and verbal) • Strong stakeholder management skills to communicate with all levels of the levels of the organization and to build strong rapport and credibility both internally and externally • Excellent computer software skills in Microsoft Excel, Word, PowerPoint, VISIO and AutoCAD required. Experience with MS Access, simulation software and/or network modeling software is a plus WORK ENVIRONMENT Working Conditions Indoor office environment with standard temperatures Physical Effort Sedentary: Primarily remaining in a stationary position (sitting or standing) for >50% of the time. Mental Effort Continuous intense mental effort under high demand For this position, the expected base pay range is $127,260.00 – $159,075.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
Provide strategic leadership and guidance to operational activities across multiple large distribution centers to maximize growth and profitability. | Bachelor's degree and over 10 years of logistics operations management experience with at least 5 years in regional operations leadership managing multiple sites. | DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visit dsv.com and follow us on LinkedIn and Facebook. Location: USA - Northlake, East Catherine Court as well as multiple other operational sites and requires regular travel between locations across the U.S. Division: Solutions Job Posting Title: Director, Operations Time Type: Full Time The Director of Operations provides overall direction and guidance to the operational activities of the organization. Provides strategic leadership and management to Operations within a large geographic region. The Regional Director of Operations will strive to maximize growth and profitability while responsibly managing the resources of their region according to the company and client expectations and policies. Develops and implements long and short term strategies to achieve financial and growth targets. Develops emerging talent and successors and creates a work environment that promotes the values of DSV. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for supporting the Company strategy including growth and transformational initiatives. Develops regional strategies to align with enterprise targets. Ensures targets are achieved and local needs are also met. Plans and budgets regional financial targets. Responsible for ensuring results are achieved against targets. Ensures operational excellence within and across our core services. Ensures operational excellence through standardization of existing practices, risk assessment and review of key metrics. Provides leadership and creates an environment that fosters passion, teamwork and agility within the organization. Ensures initiatives are developed and executed in the selection and development of talent and creates an environment that improves associate engagement. Builds and sustains long-term client relationships. Supports local, regional and global sales initiatives by partnering with key clients and delivering a high level of client focus to business initiatives. Plans and successfully executes start-up facilities for new business. Spearheads teams and partners with clients to trouble-shoot and solve existing issues or problems. Contributes as a key member to our sales and solutions team in winning key strategic accounts. Develops and implements an operations strategy tailored to our client that identifies opportunities to improve cost control and margin improvement and will lead to organic growth. Consistently works within a complex matrixed environment. Works collaboratively and establishes solid business relationships with supporting departments including but not limited to: Human Resources, Sales, and Finance. OTHER DUTIES Performs special projects as required SUPERVISORY RESPONSIBILITIES (IF ANY) The Regional Director of Operations directly supervises General Managers. Responsible for overall management to achieve client satisfaction. Must interpret policies, purposes, and goals of the organization for subordinates. Responsible for performance management of direct reports. Builds bench strength by leading, developing and challenging operations teams to raise individual and collective performance levels by demonstrating and promoting discretionary effort. MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience A Bachelor's degree in Engineering, Business or Logistics or equivalent fields is required A minimum of 10 years logistics operations management experience with big box", e-commerce or specialty retailers and at least 5 years’ experience as a regional operations leader managing multiple locations. Certificates, Licenses, Registrations or Professional Designations NONE SKILLS, KNOWLEDGE AND ABILITIES Computer Skills Strong proficiency in MS Office applications is needed. Working knowledge of industry WMS Language Skills English (reading, writing, and verbal) Mathematical Skills Intermediate mathematical, accounting, and financial skills Other Skills Excellent verbal, written and visual/presentation communication skills. Must be adept at navigating within a matrixed organizational structure. Results-oriented and able to work and meet timelines. Ability to work well under pressure and multi-task. Demonstrated ability to work in a complex matrix environment across multiple levels within the organization. Ability to motivate and inspire others to achieve. Ability to question and challenge existing ways of thinking. Experience in a “client-centric" environment with accountability for both operations metrics and client relations. Must excel at and enjoy teaming with members of the operations team and client representatives to trouble-shoot and solve existing problems. Direct experience preparing budgets and actively participating in financial reviews with a solid understanding of standard and actual cost variances Has led high-performing teams. Can recruit, develop and motivate superior talent Possess the ability to motivate and maintain effective working relationships with staff and partners. Ability to rely on experience and judgment to plan and accomplish goals. Successfully work to reach company goals in an environment in which a wide degree of creativity and latitude is required Integration experience with the supply chain industry is helpful PREFERRED QUALIFICATIONS Education and/or Experience Master’s degree preferred. Third-party logistics experience is preferred but not required. Certificates, Licenses, Registrations or Professional Designations Involvement in relevant professional organizations is desirable PHYSICAL DEMANDS While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Travel may be required for this role domestically. WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For this position, the expected base pay range is $180,000.00 – $215,000.00 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
Create tailored applications specifically for DSV with our AI-powered resume builder
Get Started for Free