DSI Systems

Assist in training contact center agents, develop and update training materials, and provide on-the-floor coaching to improve customer service skills. | Minimum 2 years of telecommunications call center experience and curriculum development, proficiency in PowerPoint and Microsoft Office, and experience in training and presentation. | DSI, an authorized AT&T Representative partner, has an immediate career opportunity for an AT&T Contact Center Trainer for Small Business training efforts. Before you apply, please read the following questions, and ask yourself if they are describing you: Are you a contact center trainer, skilled in the areas of demonstrating and teaching exemplary customer service, specifically taking inbound customer/seller calls, properly ticketing and dispositioning them, and researching customer/seller issues to resolution? Do you have the natural confidence to manage an agent learning library, watching over and updating it every day to keep pace with ever-changing offers, products, services, and system changes, immediately bringing the issues and solutions that are discovered and solved every day directly to agents? Do you have the ability and experience to grow, develop, and work alongside a group of agents, demonstrating to them what good customer service sounds like? If you think these questions describe you, and you are passionate about training, problem-solving, research, and everything in between, then we want you on our team! Travel: 30 – 50% national and international travel as required for business needs About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. The qualified candidate will be able to: Identify and deliver on the agent training needs through constant immersion in the contact center Develop and deliver energetic and engaging training, meetings, and huddles Tackle mastery of knowledge of ever-changing offers, products, and services, as well as a unique and complex call center system, ticketing, and order entry systems and processes Have a thorough understanding and knowledge of call center environments and culture and be able to “talk the talk” by not just teaching, but by being able to demonstrate on a live call what good customer service sounds like Responsibilities Handle in-bound sales support calls along with agents from various retail locations, listening to, understanding, and providing need-based sales solutions for store associates and their customers. Track customer inquiries and resolutions, logging calls with various dialer and ticketing software platforms Handle inbound call volume along with agents, demonstrating proper soft skills to ensure a high level of customer support and customer satisfaction Responsible for the day-to-day management of the agent-facing learning library of materials, identifying gaps in the library and moving quickly to update Provide up-to-the-minute communication of changes in offers and updates in processes to stakeholders, i.e., training team, agents, team leaders, and supervisors Through immersive experience, trainers will provide on-site training and agent education, including, but not limited to, group training, side-by-side instruction and coaching for agents, team leaders, and supervisors Work in close contact with the Lead Trainer to ensure timely and appropriate training material development and roll-out Being immersed in the environment and working side-by-side with agents to intimately know, understand, and train to varying situations to all stakeholders Become a subject matter expert and proactively own opportunities for improvement and training. Keep current on processes, systems, and issues to troubleshoot and problem-solve Continuously educating agents on AT&T-related product and service training in a dynamic, energetic, personable, engaging fashion Player/trainer who will take inbound calls, create tickets alongside agents after extensive research to resolve customer issues Help build, update, and maintain sales & training presentations (PowerPoint, videos, etc.), job aids, and reference materials for learning optimization across all assigned platforms and audiences – with primary focus on AT&T products and services Ability to gain insight and formulate patterns to bring a unified training message throughout our programs Clear, dynamic, & precise communication skills to all levels of employees, from entry-level agents to leadership, both inside and outside our organization Minimum 2 years’ telecommunications call center experience Minimum 2 years of presentation and training in curriculum development Proficiency in many forms of audience-driven content creation, design, and delivery, especially Microsoft’s PowerPoint, with a detailed eye towards designing and delivering slides Deliver clear, engaging, aesthetically formatted, and PowerPoint content with quickness and ease Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex. Zoom, WebEx, MS Teams), and A/V setup and troubleshooting skills (projector setup, TV and audio systems, etc.) Ability to manage multiple deadlines for all partners, internal and external QA and/or QA leadership experience Trello competency Minimum 2 years’ telecommunications call center experience Minimum 2 years of presentation and training in curriculum development Medical, Dental, Vision, Disability, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Supporting dealer partners through in-field and virtual sales coaching, training, and performance management. | Minimum 3+ years in B2B D2D sales, strong communication skills, ability to travel extensively, and experience in wireless or telecommunications industry preferred. | DSI Systems Inc., an Authorized AT&T Distributor Partner, has an immediate opening for a results-driven Area Sales Manager – B2B (ASM). This work-from-home, field-based role is focused on training, coaching, and supporting dealer partners in B2B and door-to-door (D2D) mobility and wireless sales to business customers. The ASM travels extensively within their assigned territory to work alongside dealer partners, delivering on-site training, in-field coaching, and hands-on support to drive performance and growth. When not in the field, the ASM is responsible for preparing for upcoming travel, collaborating with dealer partners to plan future visits, and conducting virtual coaching and training sessions to reinforce sales strategies and best practices. This role also requires timely and detailed internal reporting following dealer visits, ensuring visibility into field activity and outcomes. The ideal candidate brings a proven track record in B2B D2D sales, deep knowledge of mobility and wireless solutions, and the ability to collaborate cross-functionally to deliver best-in-class results for dealer partners. National travel is required 50 – 75% of the time About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Travel extensively to deliver in-person coaching, training, and mentorship to dealer partners’ sales teams Work alongside dealer representatives in the field to support live sales efforts and provide real-time coaching Conduct virtual training sessions and performance calls to reinforce sales strategies and best practices Plan and coordinate travel by collaborating with dealer partners to schedule upcoming meetings and field visits Prepare and submit timely, detailed internal reports on dealer visits, activity, and performance metrics Collaborate cross-functionally to align strategies and deliver optimal results for dealer partners Minimum of 3+ years of experience in B2B D2D sales, with a strong focus on mobility and wireless solutions Proven ability to train, mentor, and coach sales teams in both field and virtual environments Strong communication and relationship-building skills with the ability to influence sales performance Experience managing a sales pipeline, including prospecting, closing, and follow-up activities Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Highly organized, self-motivated, and able to work independently in a remote, field-based role Strong time management skills with the ability to prioritize and multitask effectively Ability to travel nationally 50–75% of the time High school diploma or equivalent required Demonstrated success working in a fast-paced environment and achieving measurable results Preferred Qualifications Experience in the telecommunications or wireless industry Background in sales training, coaching, or enablement roles Bilingual in Spanish is a plus Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Owns the strategy, execution, and governance of field inventory across technician networks, ensuring accuracy, efficiency, and continuous improvement. | Requires proven experience managing inventory operations at scale, strong analytical skills, and the ability to influence cross-functional teams. | DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking a Senior Manager – Field Inventory to own the end-to-end strategy, execution, and governance of field inventory across a large, distributed technician network. This role defines inventory standards, lifecycle processes, and controls to ensure serialized and non-serialized assets are accurately tracked, properly positioned, and aligned with operational demand. Serving as the central point of accountability for field inventory health, this leader partners closely with procurement, field operations, analytics, and other stakeholders to balance availability, cost, and efficiency. The Senior Manager – Field Inventory drives visibility and continuous improvement through data-driven insights, standardized reporting, and disciplined execution. This role enables field offices to actively manage inventory by establishing clear targets, dashboards, and governance processes while coordinating rebalancing efforts to reduce excess, resolve shortages, and minimize shrinkage. Success requires strong cross-functional leadership, advanced analytical skills, and the ability to influence stakeholders in a fast-paced, high-volume environment. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Own the overall field inventory strategy across all technician offices and field technicians, including establishing target inventory levels and days-on-hand standards at the technician, office and company-wide levels Design, implement, and enforce standardized processes for tracking serialized and non-serialized inventory throughout its full lifecycle, including receipt, deployment, transfer, recovery, and disposition Partner with procurement and ordering teams to align replenishment models and ordering behavior with defined inventory targets and operational demand Collaborate with analytics and utilize reporting technologies to define requirements and support the development of dashboards and reporting that provide clear visibility into inventory levels, usage, aging, and risk Enable field offices to actively manage inventory by providing actionable insights, clear standards, and consistent reporting tools Coordinate inventory rebalancing efforts across technicians and offices, including reducing excess inventory, resolving shortages, and facilitating transfers to optimize utilization Establish governance, audit, and escalation processes to ensure inventory accuracy, accountability, and compliance across the field organization Drive continuous improvement initiatives to reduce excess inventory, minimize shrinkage, and improve overall inventory efficiency Proven experience managing inventory operations at scale within a highly distributed or field-based environment Strong background in inventory process design, controls, and lifecycle management for both serialized and non-serialized assets Demonstrated ability to partner cross-functionally with procurement, credit, logistics, analytics, and field operations teams Data-driven mindset with experience defining reporting requirements and translating inventory insights into operational action Strong leadership and communication skills with the ability to influence field and corporate stakeholders without direct authority Experience working with inventory management systems, ERP platforms, or similar field service tools Ability to operate effectively in a fast-paced, high-volume environment with a strong focus on accuracy, accountability, and operational continuity Experience with Five9, Domo, and WebTracker preferred Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time DSI Bucks: Employee Profit-Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities: We prefer to promote from within!

Oversee third-party call center support operations ensuring alignment with field support requirements and performance standards. | 7+ years in operations or call center leadership, 3+ years managing third-party call centers, proficiency in data analysis and performance management. | DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking an External Field Ops Support Manager to oversee all field support operations performed by a third-party, offsite call center. This role serves as the primary point of accountability for customer and technician support activities, ensuring call center execution aligns with Field Operations requirements and supports successful installation outcomes. The External Field Ops Support Manager collaborates closely with Field Operations leadership to ensure consistent, high-quality support delivery. In partnership with third-party call center teams, this role is responsible for managing performance, enforcing processes, and ensuring all support activities effectively contribute to successful installation execution. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Own day-to-day execution of all field support activities handled by external call centers Serve as the primary operational point of contact for call center leadership Ensure customer and technician support interactions align with field operations requirements Oversee support for customers scheduling, rescheduling, and all other customer requests Oversee technician support for work order closure, system issues, and field-related needs and communicate escalation trends to respective areas Define and manage performance expectations, KPIs, and service-level standards for call center teams Identify performance gaps and drive corrective actions with call center leadership Ensure adherence to documented processes, SOPs, and escalation protocols Serve as the escalation point for complex or high-impact support issues Collaborate with internal field operations teams to resolve issues and improve outcomes 7+ years of experience in operations, call center, or support leadership roles 3+ years of experience managing or overseeing third-party call center operations Strong understanding of customer and technician support environments Proven ability to manage performance through KPIs and service-level metrics Experience supporting field services, installations, or technician-based operations preferred Advanced proficiency in Microsoft Excel and data analysis Strong written and verbal communication skills Ability to drive accountability without direct employment authority Detail-oriented with a strong process and execution mindset Experience with call center platforms such as Five9 preferred Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Create, update, and maintain operational knowledge content, translating workflows into clear documentation, and collaborating with subject matter experts. | Strong writing, organizational skills, experience with content management systems, and ability to work with subject matter experts. | DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking a Knowledge Content Specialist to create, update, and maintain operational knowledge content that supports Field Operations and related teams. This role focuses on translating operational processes into clear, accurate, and usable knowledge base articles, job aids, and reference materials while ensuring documentation remains current and aligned with established standards. Working under the direction of the Operations Knowledge Manager, the Knowledge Content Specialist partners with subject matter experts to validate content, identify gaps, and recommend improvements. Success in this role requires strong writing and organizational skills, attention to detail, and the ability to manage multiple content updates while maintaining consistency, accuracy, and usability across the organization. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Create and update knowledge base articles, process documentation, and job aids Translate operational workflows into clear, easy-to-follow written content Maintain documentation accuracy as processes, tools, and policies change Follow established content standards, templates, and formatting guidelines Partner with subject matter experts to gather and validate information Ensure content is written for the appropriate audience and operational use case Review existing documentation and recommend updates or improvements Organize and tag content to support searchability and usability Track content updates and maintain version control Communicate content gaps, inconsistencies, or issues to the Operations Knowledge Manager Experience in documentation, content creation, or administrative support roles Strong writing and editing skills with attention to clarity and accuracy Ability to follow structured guidelines and documentation standards High attention to detail and strong organizational skills Comfortable working with knowledge base tools or content management systems Proficiency in Microsoft Word and basic Excel Ability to work with subject matter experts to capture process details Strong written communication skills Ability to manage multiple content tasks simultaneously Willingness to learn operational workflows and business processes Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Lead Tier 2 and Tier 3 field support teams, manage escalations, and oversee complex installation workflows. | 7+ years in field/technical operations, 3+ years leading escalation teams, strong analytical and communication skills, experience with complex installs. | DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking an Advanced & Escalation Field Ops Manager to lead Tier 2 and Tier 3 Field Operations support and own resolution of complex, high-impact field escalations. This role serves as the primary escalation point for issues not resolved by Tier 1 support and provides operational leadership for advanced and non-standard installations requiring specialized coordination, inventory, and technical expertise. The Advanced & Escalation Field Ops Manager defines escalation workflows and performance expectations, identifies recurring drivers, and implements corrective actions to improve outcomes. This position partners closely with inventory, administrative, credit, and field operations teams to ensure accurate execution of complex work orders while maintaining alignment with overall Field Operations objectives. Success requires strong cross-functional collaboration, data-driven performance management, and disciplined execution to support reliable, high-quality field operations outcomes. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities • Lead internal Tier 2 and Tier 3 Field Operations support teams • Serve as the primary escalation point for all field issues not resolved by Tier 1 support • Own resolution of complex customer and technician issues impacting installation completion • Oversee execution and support of advanced and non-standard installation types • Manage operational workflows for installs requiring specialized coordination or inventory • Ensure accurate handling of complex work orders, job scopes, and system updates • Partner with inventory, administrative teams, Credit and others to support advanced installs • Define performance expectations, workflows, and escalation protocols for the team • Identify recurring escalation drivers and implement corrective actions • Collaborate closely with the Senior Manager of Field Operations and peer managers Requirements • 7+ years of experience in field operations, technical operations, or service delivery • 3+ years of experience leading Tier 2 / Tier 3 support or escalation teams • Strong understanding of installation workflows and technician-based operations • Experience supporting complex or non-standard installs (e.g., MDU, commercial, or large-scale deployments) • Ability to troubleshoot and resolve complex operational and technical issues • Proven ability to manage performance through KPIs and escalation metrics • Strong analytical skills with advanced proficiency in Microsoft Excel • Excellent written and verbal communication skills • Detail-oriented with strong process ownership and execution discipline • Experience working cross-functionally with field operations and other such departments Benefits • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period • 401k Plan with employer matching • Paid vacation, personal/sick days, and bereavement time • Employee Profit Sharing Program • 50% AT&T wireless discount • Paid training • Advancement opportunities, we prefer to promote from within!

Create, update, and maintain operational knowledge content, translating workflows into clear documentation while collaborating with subject matter experts. | Strong writing and editing skills, experience with content management systems, attention to detail, and ability to manage multiple tasks. | DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking a Knowledge Content Specialist to create, update, and maintain operational knowledge content that supports Field Operations and related teams. This role focuses on translating operational processes into clear, accurate, and usable knowledge base articles, job aids, and reference materials while ensuring documentation remains current and aligned with established standards. Working under the direction of the Operations Knowledge Manager, the Knowledge Content Specialist partners with subject matter experts to validate content, identify gaps, and recommend improvements. Success in this role requires strong writing and organizational skills, attention to detail, and the ability to manage multiple content updates while maintaining consistency, accuracy, and usability across the organization. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities • Create and update knowledge base articles, process documentation, and job aids • Translate operational workflows into clear, easy-to-follow written content • Maintain documentation accuracy as processes, tools, and policies change • Follow established content standards, templates, and formatting guidelines • Partner with subject matter experts to gather and validate information • Ensure content is written for the appropriate audience and operational use case • Review existing documentation and recommend updates or improvements • Organize and tag content to support searchability and usability • Track content updates and maintain version control • Communicate content gaps, inconsistencies, or issues to the Operations Knowledge Manager • Experience in documentation, content creation, or administrative support roles • Strong writing and editing skills with attention to clarity and accuracy • Ability to follow structured guidelines and documentation standards • High attention to detail and strong organizational skills • Comfortable working with knowledge base tools or content management systems • Proficiency in Microsoft Word and basic Excel • Ability to work with subject matter experts to capture process details • Strong written communication skills • Ability to manage multiple content tasks simultaneously • Willingness to learn operational workflows and business processes • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period • 401k Plan with employer matching • Paid vacation, personal/sick days, and bereavement time • Employee Profit Sharing Program • 50% AT&T wireless discount • Paid training • Advancement opportunities, we prefer to promote from within!

Oversee and manage third-party call center support operations, ensuring service quality, performance, and escalation management. | 7+ years in operations or support leadership, 3+ years managing third-party call centers, strong data analysis skills, and experience in technician or field service support environments. | DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking an External Field Ops Support Manager to oversee all field support operations performed by a third-party, offsite call center. This role serves as the primary point of accountability for customer and technician support activities, ensuring call center execution aligns with Field Operations requirements and supports successful installation outcomes. The External Field Ops Support Manager collaborates closely with Field Operations leadership to ensure consistent, high-quality support delivery. In partnership with third-party call center teams, this role is responsible for managing performance, enforcing processes, and ensuring all support activities effectively contribute to successful installation execution. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities • Own day-to-day execution of all field support activities handled by external call centers • Serve as the primary operational point of contact for call center leadership • Ensure customer and technician support interactions align with field operations requirements • Oversee support for customers scheduling, rescheduling, and all other customer requests • Oversee technician support for work order closure, system issues, and field-related needs and communicate escalation trends to respective areas • Define and manage performance expectations, KPIs, and service-level standards for call center teams • Identify performance gaps and drive corrective actions with call center leadership • Ensure adherence to documented processes, SOPs, and escalation protocols • Serve as the escalation point for complex or high-impact support issues • Collaborate with internal field operations teams to resolve issues and improve outcomes • 7+ years of experience in operations, call center, or support leadership roles • 3+ years of experience managing or overseeing third-party call center operations • Strong understanding of customer and technician support environments • Proven ability to manage performance through KPIs and service-level metrics • Experience supporting field services, installations, or technician-based operations preferred • Advanced proficiency in Microsoft Excel and data analysis • Strong written and verbal communication skills • Ability to drive accountability without direct employment authority • Detail-oriented with a strong process and execution mindset • Experience with call center platforms such as Five9 preferred • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period • 401k Plan with employer matching • Paid vacation, personal/sick days, and bereavement time • Employee Profit Sharing Program • 50% AT&T wireless discount • Paid training • Advancement opportunities, we prefer to promote from within!

Manage daily operations and personnel of the call center, ensuring efficient and professional customer service. Oversee quality assurance programs and analyze call center statistics to improve performance. | Minimum of 5 years of experience in call center management or a similar role is required. Candidates should have strong communication skills and a solid understanding of call center metrics and technology. | DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills. As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements. Remote position, United States International travel, 1-2 weeks per quarter Full-time, Monday – Friday 9am – 5pm About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Manage the daily, weekly, monthly, and yearly agent scheduling, activities, objectives, and effective resource planning to maximize productivity Oversee, implement, and execute quality assurance (QA) programs and assessments Collect, analyze, and evaluate call-center statistics (call waiting and handle times, resolution rates, accuracy, costs, and other service contact metrics); prepare performance reports by summarizing data and trends Monitor and improve support request handling and warm and cold transfer processes Maintain and improve call center operations by preparing and completing action plans; system audits and analyses; managing systems, process improvement, and quality assurance programs Desire to become a subject matter expert on your client's business Manage and support onsite staff as well as remote employees as needed Other duties and responsibilities as assigned Minimum 5 years of proven experience as call center manager or similar position Demonstrated competence in call center staff scheduling intricacies Proficient in call center equipment and software programs (call handling/routing software, CRM’s, IVR’s, etc.) Knowledge of performance evaluation and customer service metrics Solid understanding of reporting and budgeting procedures, including experience in basic financial analysis (cost-effectiveness, cost-benefit, etc.) Outstanding interpersonal, oral, and written communication skills Ability to translate information and feedback, develop insights, and work collaboratively alongside internal sales and support colleagues as well as retail sales partner clients Excellent organizational and leadership skills and problem-solving abilities, along with demonstrated positive attitude and patience Pertinent and related call center certifications a plus International travel required Bilingual Spanish is preferred but not required Proficient in Microsoft Office, Word, and Excel Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Drive sales through training, coaching, relationship building, and reporting while traveling extensively within a defined territory. | Experience in outside sales management, training delivery, quota-driven environment, strong communication, and willingness to travel 50-75%. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

The Account Sales Manager will drive sales results of the client's products in the assigned territory while serving as the link between training and sales. Responsibilities include conducting training, providing support to sales representatives, and analyzing sales data to identify opportunities for improvement. | Candidates should have previous experience in sales and leadership within outside sales channels, ideally as an Account Sales Manager. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured work environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

The Account Sales Manager is responsible for driving sales results of the client's products in the assigned territory. This includes training, side-by-side selling, and providing creative solutions to challenges faced by sales teams. | Candidates should have previous experience in sales and leadership within outside sales channels, ideally as an Account Sales Manager. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

The Account Sales Manager will drive sales results of the client's products in the assigned territory while serving as the link between training and sales. Responsibilities include conducting training, providing support to sales representatives, and analyzing sales performance to suggest improvements. | Candidates should have previous experience in sales and leadership roles, particularly in outside sales channels. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

The Account Sales Manager will drive sales results for the client's products in the assigned territory and serve as a link between training and sales. Responsibilities include conducting training, providing support to sales representatives, and analyzing sales performance to suggest improvements. | Candidates should have previous experience in sales and leadership roles, particularly in outside sales channels. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

The Account Sales Manager is responsible for driving sales results of the client's products in the assigned territory through training and direct sales efforts. This role involves building strong relationships with partners and providing creative solutions to sales challenges. | Candidates should have previous experience in sales and leadership within outside sales channels, ideally as an Account Sales Manager. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured work environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

The Account Sales Manager is responsible for driving sales results of the client's products in the assigned territory through training and direct sales efforts. This role involves building relationships with partners and providing creative solutions to sales challenges. | Candidates should have previous experience in sales and leadership within outside sales channels, ideally as an Account Sales Manager. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured work environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

The Account Sales Manager is responsible for driving sales results of the client's products in the assigned territory while serving as a link between training and sales. This role involves formal training, side-by-side selling, and generating excitement for selling opportunities. | Candidates should have previous experience in sales and leadership within outside sales channels, preferably as an Account Sales Manager in a fast-paced environment. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured work environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

The Account Sales Manager will drive sales results of the client's products in the assigned territory while serving as the link between training and sales. Responsibilities include conducting training, providing support to sales representatives, and analyzing sales performance to suggest improvements. | Candidates should have previous experience in sales and leadership roles, particularly in outside sales channels. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

The Account Sales Manager is responsible for driving sales results of the client's products in the assigned territory through training and direct sales support. This role involves building relationships with partners and providing creative solutions to sales challenges. | Candidates should have previous experience in sales and leadership within outside sales channels, preferably as an Account Sales Manager. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured work environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

The Account Sales Manager will drive sales results of the client's products in the assigned territory and serve as the link between training and sales. Responsibilities include conducting training, providing support to sales representatives, and analyzing sales data to identify opportunities for improvement. | Candidates should have previous experience in sales and leadership within outside sales channels, ideally as an Account Sales Manager. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured work environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!