DSI Systems

DSI Systems

17 open positions available

3 locations
1 employment type
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Full-time

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DSI Systems

Senior Director Systems Operations

DSI SystemsAnywhereFull-time
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Compensation$200K - 250K a year

Lead strategy, governance, and optimization of enterprise platforms including contact centers, CRM, and AI tools, ensuring performance, security, and compliance. | Over 10 years in enterprise systems or IT operations, with leadership experience, expertise in contact center and CRM platforms, vendor management, and system integration. | DSI Systems Inc., an authorized AT&T partner and leading provider of sales enablement solutions, is seeking a Senior Director, Systems Operations to lead the strategy, governance, and optimization of the enterprise platforms that power our sales, customer support, and field organizations. This executive-level role is responsible for the performance, scalability, security, and innovation of mission-critical systems, including contact center technologies, CRM and support platforms, and AI-driven enablement tools. Reporting to the Senior Vice President of National Sales, the Senior Director will define and execute a long-term systems strategy aligned with business growth objectives. This leader will drive cross-functional collaboration, oversee enterprise integrations, strengthen vendor partnerships, and build a high-performing Systems Operations team to ensure technology capabilities continuously advance operational excellence and customer experience. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Define and execute a multi-year enterprise systems architecture and optimization roadmap Oversee administration, performance, and continuous improvement of contact center platforms, CRM, and support systems Ensure system reliability, uptime, data integrity, security, and compliance across all enterprise platforms Lead vendor strategy, negotiate service-level agreements, and manage critical incident resolution Evaluate, implement, and optimize AI-driven tools to enhance performance, coaching, and analytics capabilities Drive enterprise initiatives including Single Sign-On, integrations, and system interoperability Partner with Sales, Support, Field Operations, IT, and Training to align platforms with operational needs Lead, develop, and mentor a high-performing Systems Operations team Promote user adoption through communication, training alignment, and documentation standards 10+ years of experience in enterprise systems, IT operations, or technology management 5+ years of leadership experience overseeing enterprise platforms and technical teams Strong expertise in contact center technologies and CRM or support systems Experience with system architecture, integration, and performance optimization Demonstrated ability to manage vendors and negotiate service agreements Strong communication skills with the ability to influence cross-functional stakeholders Bachelor’s degree in Information Systems, Business, or related field Preferred Qualifications Experience with AI-driven coaching or analytics platforms Background supporting Sales Operations, Customer Support, or Training functions Experience leading large-scale system implementations or enterprise integrations Advanced certifications such as ITIL, PMP, or relevant platform credentials Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Enterprise Systems Architecture
Contact Center Technologies
CRM and Support Systems
Direct Apply
Posted 3 days ago
DSI Systems

Retail Support Specialist

DSI SystemsSouthfield, MichiganFull-time
View Job
Compensation$54K - 54K a year

Provide frontline support to retail customers, troubleshoot issues, and support retail partners in a high-volume environment. | Strong customer service skills, ability to multitask, and flexibility to work evenings, weekends, and holidays. | Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Customer Service
Communication
Problem Solving
Direct Apply
Posted 25 days ago
DSI Systems

Retail Support Specialist

DSI SystemsCommerce Township, MIFull-time
View Job
Compensation$54K - 54K a year

Provide frontline customer support and retail partner support in a high-volume retail environment. | Strong customer service skills, ability to handle high-stress situations, multitasking, and system navigation. | Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. • Troubleshoot wireless devices, network issues, and feature functionality. • Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support • Act as the AT&T subject-matter expert for retail employees and third-party labor partners. • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. • Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. • Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence • Navigate multiple systems simultaneously while engaging with customers in real time. • Document all interactions thoroughly and accurately. • Adhere to company policies, compliance requirements, and privacy standards. • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. • Execute and maintain approved planograms for mobile devices and signage • Maintain inventory accuracy for display devices and fixtures • Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. • Share insights on recurring issues to improve processes and customer experience. • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills. • Ability to handle high-stress or escalated situations with professionalism. • Proficient in multitasking and navigating complex systems. • Detail-oriented with strong problem-solving abilities. • Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications • Experience in wireless communications, retail customer service, or technical support • Previous call center or retail support experience is a plus. What We Offer • Competitive starting pay of $26 per hour! • Comprehensive training and development programs • A supportive and engaging team environment • Opportunities for career growth and advancement Benefits • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! • 401k Plan with employer matching after one year of employment • Paid vacation, personal/sick days, and bereavement time after 90 days • Employee Profit Sharing Program • 50% AT&T wireless discount • Paid training • Advancement opportunities, we prefer to promote from within!

Customer Service
Communication
Problem-Solving
Verified Source
Posted 26 days ago
DSI Systems

Call Center Manager

DSI SystemsAnywhereFull-time
View Job
Compensation$Not specified

Manage daily operations and personnel of the call center, ensuring efficient and professional customer service. Oversee quality assurance programs and analyze call center statistics to improve performance. | Minimum of 5 years of experience in call center management or a similar role is required. Candidates should have strong communication skills and a solid understanding of call center metrics and technology. | DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills. As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements. Remote position, United States International travel, 1-2 weeks per quarter Full-time, Monday – Friday 9am – 5pm About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Manage the daily, weekly, monthly, and yearly agent scheduling, activities, objectives, and effective resource planning to maximize productivity Oversee, implement, and execute quality assurance (QA) programs and assessments Collect, analyze, and evaluate call-center statistics (call waiting and handle times, resolution rates, accuracy, costs, and other service contact metrics); prepare performance reports by summarizing data and trends Monitor and improve support request handling and warm and cold transfer processes Maintain and improve call center operations by preparing and completing action plans; system audits and analyses; managing systems, process improvement, and quality assurance programs Desire to become a subject matter expert on your client's business Manage and support onsite staff as well as remote employees as needed Other duties and responsibilities as assigned Minimum 5 years of proven experience as call center manager or similar position Demonstrated competence in call center staff scheduling intricacies Proficient in call center equipment and software programs (call handling/routing software, CRM’s, IVR’s, etc.) Knowledge of performance evaluation and customer service metrics Solid understanding of reporting and budgeting procedures, including experience in basic financial analysis (cost-effectiveness, cost-benefit, etc.) Outstanding interpersonal, oral, and written communication skills Ability to translate information and feedback, develop insights, and work collaboratively alongside internal sales and support colleagues as well as retail sales partner clients Excellent organizational and leadership skills and problem-solving abilities, along with demonstrated positive attitude and patience Pertinent and related call center certifications a plus International travel required Bilingual Spanish is preferred but not required Proficient in Microsoft Office, Word, and Excel Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Customer Service
Communication Skills
Call Center Management
Quality Assurance
Data Analysis
Problem Solving
Leadership
Interpersonal Skills
Organizational Skills
Scheduling
Performance Evaluation
CRM Software
Microsoft Office
Bilingual Spanish
Cost-Effectiveness
Process Improvement
Direct Apply
Posted 5 months ago
DSI Systems

Account Sales Manager (EDM)

DSI SystemsAnywhereFull-time
View Job
Compensation$60K - 80K a year

Drive sales through training, coaching, relationship building, and reporting while traveling extensively within a defined territory. | Experience in outside sales management, training delivery, quota-driven environment, strong communication, and willingness to travel 50-75%. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Sales management
Training and coaching
Customer relationship building
Quota achievement
Data analysis
Presentation skills
Microsoft Office
Wireless industry knowledge
Direct Apply
Posted 5 months ago
DSI Systems

Account Sales Manager (EDM)

DSI SystemsAnywhereFull-time
View Job
Compensation$Not specified

The Account Sales Manager will drive sales results of the client's products in the assigned territory while serving as the link between training and sales. Responsibilities include conducting training, providing support to sales representatives, and analyzing sales data to identify opportunities for improvement. | Candidates should have previous experience in sales and leadership within outside sales channels, ideally as an Account Sales Manager. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured work environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Sales
Training
Leadership
Motivation
Communication
Analytical Skills
Presentation Skills
Customer Service
Relationship Building
Problem Solving
Technology Knowledge
Data Analysis
Team Evaluation
Quotas
Retail Business Understanding
Wireless Industry Knowledge
Direct Apply
Posted 5 months ago
DSI Systems

Account Sales Manager (EDM)

DSI SystemsAnywhereFull-time
View Job
Compensation$Not specified

The Account Sales Manager is responsible for driving sales results of the client's products in the assigned territory. This includes training, side-by-side selling, and providing creative solutions to challenges faced by sales teams. | Candidates should have previous experience in sales and leadership within outside sales channels, ideally as an Account Sales Manager. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Sales Management
Training
Leadership
Motivation
Communication
Analytical Skills
Presentation Skills
Customer Service
Relationship Building
Problem Solving
Sales Techniques
Technology Knowledge
Data Analysis
Team Evaluation
Coaching
Mentoring
Direct Apply
Posted 5 months ago
DSI Systems

Account Sales Manager (EDM)

DSI SystemsAnywhereFull-time
View Job
Compensation$Not specified

The Account Sales Manager will drive sales results of the client's products in the assigned territory while serving as the link between training and sales. Responsibilities include conducting training, providing support to sales representatives, and analyzing sales performance to suggest improvements. | Candidates should have previous experience in sales and leadership roles, particularly in outside sales channels. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Sales
Training
Leadership
Motivation
Communication
Analytical Skills
Presentation Skills
Customer Service
Relationship Building
Problem Solving
Technology Knowledge
Data Analysis
Retail Business Understanding
Wireless Industry Knowledge
Coaching
Mentoring
Direct Apply
Posted 5 months ago
DSI Systems

Account Sales Manager (EDM)

DSI SystemsAnywhereFull-time
View Job
Compensation$Not specified

The Account Sales Manager will drive sales results for the client's products in the assigned territory and serve as a link between training and sales. Responsibilities include conducting training, providing support to sales representatives, and analyzing sales performance to suggest improvements. | Candidates should have previous experience in sales and leadership roles, particularly in outside sales channels. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Sales
Training
Leadership
Motivation
Communication
Analytical Skills
Presentation Skills
Customer Interaction
Relationship Building
Problem Solving
Data Analysis
Product Knowledge
Team Evaluation
Sales Techniques
Technology
Quotas
Direct Apply
Posted 5 months ago
DSI Systems

Account Sales Manager (EDM)

DSI SystemsAnywhereFull-time
View Job
Compensation$Not specified

The Account Sales Manager is responsible for driving sales results of the client's products in the assigned territory through training and direct sales efforts. This role involves building strong relationships with partners and providing creative solutions to sales challenges. | Candidates should have previous experience in sales and leadership within outside sales channels, ideally as an Account Sales Manager. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured work environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Sales
Training
Leadership
Motivation
Communication
Analytical Skills
Presentation Skills
Customer Service
Relationship Building
Problem Solving
Technology Knowledge
Data Analysis
Team Evaluation
Quotas
Retail Business Understanding
Wireless Industry Knowledge
Direct Apply
Posted 5 months ago
DSI Systems

Account Sales Manager (EDM)

DSI SystemsAnywhereFull-time
View Job
Compensation$Not specified

The Account Sales Manager is responsible for driving sales results of the client's products in the assigned territory through training and direct sales efforts. This role involves building relationships with partners and providing creative solutions to sales challenges. | Candidates should have previous experience in sales and leadership within outside sales channels, ideally as an Account Sales Manager. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured work environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Sales
Training
Leadership
Motivation
Communication
Analytical Skills
Presentation Skills
Customer Service
Relationship Building
Problem Solving
Technology Knowledge
Data Analysis
Team Evaluation
Quotas
Retail Business Understanding
Wireless Industry Knowledge
Direct Apply
Posted 5 months ago
DSI Systems

Account Sales Manager (EDM)

DSI SystemsAnywhereFull-time
View Job
Compensation$Not specified

The Account Sales Manager is responsible for driving sales results of the client's products in the assigned territory while serving as a link between training and sales. This role involves formal training, side-by-side selling, and generating excitement for selling opportunities. | Candidates should have previous experience in sales and leadership within outside sales channels, preferably as an Account Sales Manager in a fast-paced environment. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured work environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Sales
Training
Leadership
Communication
Motivation
Analysis
Coaching
Customer Service
Relationship Building
Technology
Presentation
Problem Solving
Data Evaluation
Retail Business
Wireless Industry
Entrepreneurial Mindset
Direct Apply
Posted 5 months ago
DSI Systems

Account Sales Manager (EDM)

DSI SystemsAnywhereFull-time
View Job
Compensation$Not specified

The Account Sales Manager will drive sales results of the client's products in the assigned territory while serving as the link between training and sales. Responsibilities include conducting training, providing support to sales representatives, and analyzing sales performance to suggest improvements. | Candidates should have previous experience in sales and leadership roles, particularly in outside sales channels. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Sales
Training
Leadership
Communication
Motivation
Analysis
Presentation
Customer Service
Relationship Building
Problem Solving
Technology
Retail Business
Wireless Industry
Coaching
Mentoring
Data Evaluation
Direct Apply
Posted 5 months ago
DSI Systems

Account Sales Manager (EDM)

DSI SystemsAnywhereFull-time
View Job
Compensation$Not specified

The Account Sales Manager is responsible for driving sales results of the client's products in the assigned territory through training and direct sales support. This role involves building relationships with partners and providing creative solutions to sales challenges. | Candidates should have previous experience in sales and leadership within outside sales channels, preferably as an Account Sales Manager. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured work environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Sales
Training
Leadership
Motivation
Communication
Analytical Skills
Presentation Skills
Customer Service
Relationship Building
Problem Solving
Technology Knowledge
Data Analysis
Retail Business Understanding
Wireless Industry Knowledge
Coaching
Mentoring
Direct Apply
Posted 5 months ago
DSI Systems

Account Sales Manager (EDM)

DSI SystemsAnywhereFull-time
View Job
Compensation$Not specified

The Account Sales Manager will drive sales results of the client's products in the assigned territory and serve as the link between training and sales. Responsibilities include conducting training, providing support to sales representatives, and analyzing sales data to identify opportunities for improvement. | Candidates should have previous experience in sales and leadership within outside sales channels, ideally as an Account Sales Manager. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured work environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Sales
Training
Leadership
Motivation
Communication
Analytical Skills
Presentation Skills
Customer Service
Relationship Building
Problem Solving
Technology Knowledge
Data Analysis
Retail Business Understanding
Wireless Industry Knowledge
Coaching
Mentoring
Direct Apply
Posted 5 months ago
DSI Systems

Account Sales Manager (EDM)

DSI SystemsAnywhereFull-time
View Job
Compensation$Not specified

The Account Sales Manager is responsible for driving sales results of the client's products in the assigned territory through training and direct sales efforts. This role involves building relationships with partners and providing creative solutions to sales challenges. | Candidates should have previous experience in sales and leadership roles, particularly in outside sales channels. Strong communication skills, a passion for technology, and the ability to thrive in an unstructured environment are essential. | DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Sales
Training
Leadership
Communication
Motivation
Analysis
Coaching
Customer Service
Relationship Building
Problem Solving
Technology
Presentation
Data Evaluation
Retail Business
Wireless Industry
Entrepreneurial Mindset
Direct Apply
Posted 5 months ago
DSI Systems

Starlink Dispatch Specialist

DSI SystemsAnywhereFull-time
View Job
Compensation$Not specified

The Starlink Dispatch Specialist will manage real-time work orders and ensure seamless communication across platforms and departments. This role involves supporting technician offices and coordinating with customers to deliver reliable internet access. | Candidates should have a minimum of 1 year of experience in the satellite or telecom industry, with a preference for dispatching or routing technicians. Strong communication skills and the ability to work independently in a fast-paced environment are essential. | DSI Systems Inc., an Authorized Starlink Partner, has an exciting opportunity for a driven and detail-oriented individual to join our growing Starlink team as a Starlink Dispatch Specialist. This role supports both residential installations, ensuring high-quality service and efficient coordination between our technician network, customers, and internal teams. With Starlink’s rapid expansion and innovative technology, this role is key to delivering reliable internet access across underserved and remote areas. As a Starlink Dispatch Specialist, you will manage real-time work orders, support technician offices, and ensure seamless communication across platforms and departments. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about operational excellence and customer service. You'll play a vital role in maintaining Starlink’s growing reputation and DSI's industry leadership. This is a full-time REMOTE opportunity – candidates must live in the United States Schedule: Full-time, Monday – Friday 10:30 am – 7pm CST About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Complete real-time updates and maintenance in the work order management system Support daily operations and monthly goal attainment Handle inbound dispatch calls via the Five9 phone system Resolve issues and escalate as needed using critical thinking Create and assign work orders to technician offices Maintain accurate records in SARA Plus, Web Tracker, Salesforce, and Zendesk Assist technicians during installations and approve custom fees Conduct work order reviews and facilitate proper close-out procedures Process and manage inventory requests from technician offices Provide order status updates to internal departments Maintain ongoing communication with technician offices to meet timelines Work directly with customers to coordinate payments for hardware and services Strong team player with a high level of integrity and motivation Driven to meet goals, timelines, and customer expectations Excellent written, verbal, and phone communication skills Highly organized with strong attention to detail Able to manage tasks independently and meet deadlines Experience in creating professional correspondence Comfortable working with a variety of internal and external stakeholders Ability to make sound decisions under pressure Familiarity with U.S. geographic regions and route planning using Google Maps Minimum 1 year of experience in the satellite or telecom industry Experience dispatching or routing technicians nationwide preferred English or bilingual (Spanish) preferred Ability to sit for extended periods, wear a headset, and use multiple computer systems Proficient in Microsoft Office, especially Excel Experience with SARA Plus, Web Tracker, Salesforce, Zendesk, and Five9 preferred (training provided for the right candidate) Competitive base salary plus monthly commission Medical, Dental & Life insurance are available on the first day of the month following your first day of employment – no extended waiting period 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Ongoing training and development Advancement opportunities, we prefer to promote from within!

Real-Time Updates
Problem Solving
Customer Service
Communication Skills
Organization
Attention to Detail
Independent Task Management
Decision Making
Geographic Familiarity
Microsoft Office
SARA Plus
Web Tracker
Salesforce
Zendesk
Five9
Direct Apply
Posted 6 months ago

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