Drury Hotels

Provide leadership and coaching to ensure guest service excellence and meet business profitability and quality goals. | Requires supervisory experience and a bachelor's degree, both of which the candidate meets, though hospitality experience is not specified. | Property Location: 8700 Eager Road - Brentwood, Missouri 63144 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Incentives - Quarterly bonuses (we succeed together!) based on hotel results Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance WHAT YOU WILL DO Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will: Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service Train, develop, and coach team members to achieve success in their roles Deliver on key business metrics of quality, service, profitability, and team Role model quality assurance best practices each day with the team and consistently meet or exceed all measures WHAT WE EXPECT OF YOU Passion to serve others and exceed our guests’ expectations Bachelor’s degree in hospitality, business, or related field preferred Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred Rise. Shine. Work Happy. Apply Now

Oversee all facets of facilities maintenance and management, including capital projects, budgeting, vendor relations, and team leadership. | Bachelor's degree with over ten years of leadership experience in facilities operations, capital planning, budgeting, and proficiency in relevant software. | Property Location: 13075 Manchester Rd - St. Louis, Missouri 63131 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Incentives - Quarterly bonuses (we succeed together!) based on hotel results Basic Function: Leadership role responsible for overseeing all facets of facilities maintenance across all Drury Hotels Company, LLC managed hotels. Provides support and subject matter expertise to shareholders with maintenance-related aspects for new hotel construction and renovations. This position collaborates cross-functionally with other departments/stakeholders to support operational excellence and resource optimization to ensure guest readiness and uphold brand standards. Accountable for aligning facilities initiatives with long-term business goals. Supervisory position that directs all facilities maintenance to support and enable hotel operations, new construction, and renovations while achieving a high standard of excellence and optimal cost controls. Job Duties: Responsible for oversight, leadership and execution of all facilities/maintenance related support at all Drury Hotels Company managed properties. Develops and implements strategy to ensure critical facilities/maintenance related processes run effectively and efficiently to achieve organizational goals and performance objectives. Establishes and implements metrics and KPIs to evaluate facilities/maintenance related performance, trends, and forecasts to guide and support hotel operations. Identifies and implements process improvements and technological innovations to enhance efficiency. Creates and executes action plans to guide organizational direction and asset maintenance to meet hotel operations and Ownership requirements and expectations. Develops and maintains relationships with key vendors and customers to align processes and achieve maximum value. Creates and implements programs to train, develop, and retain highly skilled maintenance professionals. Analyzes internal and external factors to determine the best course of action for Drury Hotels Company. Performs other duties as assigned. Education and Experience: Bachelor's degree required, master’s degree preferred. Ten+ years of experience in a leadership role, successfully leading facilities/maintenance-related operations, including direct experience with capital planning, safety compliance, vendor management and budgeting. Additionally, experience leading and planning preventative and/or corrective maintenance programs. Qualifications, General Knowledge, Skill and Ability: Requires ability to take written and verbal direction and to clearly speak and communicate in English. Requires ability to maintain effective working relationships with the public, service providers, and team members in a warm, friendly manner contributing to a hospitable team environment. Requires keen attention to detail in composing, preparing and reviewing written communication and the ability to handle multiple tasks simultaneously and efficiently. Requires the ability to apply reasonable business skills and knowledge, to make sound decisions regarding job responsibilities and maintain a high level of confidentiality. Must have proficiency in the use of Microsoft Office software (Excel, Outlook, Word, and PowerPoint). Must have the ability to work efficiently and independently establish priorities, set goals, meet deadlines, and exhibit self-confidence, and motivation. Requires effective people skills and a can-do attitude. Supervisory Responsibilities: This position directly supervises the Corporate Maintenance Support and Regional Maintenance Support positions. Travel: The Director of Facilities Management should be able to travel with limited notice up to 25% of the time and on occasion up to 50% of the time. Rise. Shine. Work Happy. Apply Now At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture

Conduct sales activities related to incoming group inquiries for Drury Hotels’ guest rooms and meeting facilities. Support Drury United and Hotel Operations by coordinating and servicing the needs of Drury customers related to all group bookings. | Previous experience in the hotel industry with sales and/or meeting planning experience is required. Candidates should possess exceptional attention to detail, strong organizational skills, and outstanding customer service skills. | Property Location: Home Office - Remote, Missouri 63131 YOU BELONG AT DRURY HOTELS. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses (we succeed together!) based on hotel results Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2023) Summary: Under general direction, conduct sales activities related to incoming group inquiries for Drury Hotels’ guest rooms and meeting facilities. Respond to phone, electronic, and internal group leads by following the direction of Drury United: The Sales Difference in order to increase company, market, and hotel revenue. Support Drury United and Hotel Operations as it relates to coordinating and servicing the needs of Drury customers related to all group bookings. Primary focus is inside sales and includes coordinating guest room and meeting room details, incoming inquiries, prospecting group leads from third-party platforms, and build lasting relationships with new and existing clients. Must present a high standard of integrity, service, and hospitality at all times to promote the Drury culture to customers and team members. Key Responsibilities: Has a +1 Service Attitude and provides courteous, friendly service by responding promptly and efficiently to inquiries, requests, all lead sources, and guest issues within the assigned response times. Comply and participate in Drury United: the Sales Difference to include but not limited to group booking parameters, weekly huddles, ongoing training and development, and other policies and procedures set forth by the Groups and Meetings department. Correspond and communicate with clients, sales teams, and hotel teams as needed as it relates to servicing group business to include proposals, group contracts and agreements, group resumes, BEO’s, rooming lists, billing statements, and all necessary client follow-up and documentation. Assist and coordinate with clients on plans for meetings to include room blocks, meeting room functions, F&B, AV, etc. Also to include conducting property tours and having an overall knowledge of hotel amenities, rates, and other details related to the client and hotel. Possess an understanding of Company programs and policies including, but not limited to Drury Rewards, Company of the Month, group promotions, STAR process, billing and current PMS and Sales System. Accountable to other Drury teams such as Regional Managers, Hotel General Managers, Revenue Strategy & Market Sales, Vertical Sales, National Call Center, Revenue Optimization, Legal, and the Marketing Department in order to maximize revenues and occupancies throughout the Company. Monitors client experience through phone and email interactions and informs management of special comments, needs of guests, or potential service opportunities. Appreciate the diversity of our team members and guests and contributes to maintaining a positive work environment at all times. Comply with the hotel’s safety and security policies and procedures and instructions in performing work efficiently while protecting self, fellow team members, and the hotel. Perform all other duties as required and assigned. Department Hours: 7 AM-7 PM CST Monday-Friday 9 AM-4 PM CST Saturday Requirements: Previous experience in the hotel industry, with sales and/or meeting planning experience required. Exceptional attention to detail and strong organizational skills. Proficiency in Microsoft Office Suite (Word, Excel, etc.) is advantageous. Outstanding customer service skills, both verbal and written. Flexibility and adaptability to thrive in a constantly evolving role. Why Join Us: Be part of a dynamic team in the hospitality industry. Opportunity for growth and development within the organization. Option to be located in our St. Louis Corporate office, hybrid option in St. Louis, or fully virtual within a Drury state. Pay starting at $20 per hour! Rise. Shine. Work Happy. Apply Now. At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture