DriveTime

Design and build scalable systems, APIs, and data pipelines, and own architecture decisions across software and data platforms. | Requires 5+ years in building production-grade distributed systems, with strong experience in APIs, cloud platforms (Azure preferred), SQL, Python, and C#. | What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. That’s Nice, But What’s the Job? This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time. We are seeking an exceptional Senior Software Engineer who thrives at the intersection of software, data, and platform engineering. We are looking for a high-caliber technologist who can design systems end-to-end — from APIs and distributed services to scalable data models and AI-ready data platforms. You will work on business-critical systems that power financing, analytics, customer experiences, and AI-driven decisioning. You will collaborate across engineering, analytics, product, and executive leadership to translate complex business needs into elegant, scalable technical solutions. In short, as our Senior Software Engineer, you will: • Design and build scalable systems — application services, APIs, event-driven workflows, or data pipelines. • Own architecture decisions across software and data platforms. • Drive engineering best practices in performance, reliability, CI/CD, and observability. • Translate ambiguous business requirements into production-ready solutions. • Raise the bar for engineering excellence across teams. In long, our Senior Software Engineer is responsible for: • Architect distributed systems using modern cloud-native principles. • Build robust APIs (RESTful, GraphQL) and backend services in C# / .NET and Python. • Design scalable data models in Snowflake using dbt Core and advanced SQL. • Develop event-driven workflows using Azure-native services. • Optimize performance across application and data layers. • Implement strong testing strategies (unit, integration, data validation). • Contribute to CI/CD pipelines using GitHub and Azure DevOps. • Mentor engineers and influence technical standards across teams. • Partner with BI, analytics, data science, and product teams to unlock business value. So What Kind of Folks Are We Looking for? • 5+ years' experience in software engineering building production-grade systems. • Bachelors Degree in Information Technology or related field or equivelant work experience. • Strong experience in distributed systems that scale. • Advanced SQL skills and data modeling experience. • Experience building APIs and backend services. • Cloud platform experience (Azure preferred). • Experience with Snowflake or modern cloud data warehouses. • Proficiency in Python and/or C#. • Strong understanding of CI/CD and Git-based workflows. • Clear communication skills and ability to influence cross-functional teams. • Bias toward ownership, quality, and continuous learning. The Specifics (Current Stack). • Azure (Functions, Service Bus, Event-driven architecture) • C# / .NET Web APIs • Python for automation & data workflows • Snowflake • dbt Core • REST & GraphQL APIs • GitHub & Azure DevOps CI/CD • Modern front-end frameworks (React, Angular, Vue) in select systems #LI-JW5 So What About the Perks? Perks matter • Work From Home. Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. • Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. • But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. • Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. • Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is. • Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! • Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! • Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Leading all aspects of reconditioning center operations, including staffing, process management, and quality assurance. | 7+ years management experience, automotive experience preferred, supply chain management, strong communication skills. | What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us! That’s Nice, But What’s the Job? In short the Director, Reconditioning Operations is responsible for leading of all aspects of the Reconditioning Center, including bottom line management, process management, performance management, and quality assurance resolution. The Director, Reconditioning Operations must ensure that the center meets goals and all vehicles reconditioned meet our standards prior to being sent to our retail locations for sale. In long the Director, Reconditioning Operations is responsible for: Representing and maintaining a culture that exemplifies the DriveTime Core Principles. Work through onsite Operations Managers to ensure bottom line management objectives are met such as staffing, operating expenses, efficiency, quality, and productivity. Work with leaders throughout all departments to ensure all supply chain goals are established and met. Oversee recruiting, screening, and hiring of the Reconditioning Center team members using methods designed to reduce turnover, fill all open positions, build a leadership bench, and improve performance. Schedule and lead both onsite and virtual meetings, location visits, and planning sessions. Utilize remote management skills and techniques to assess, motivate, develop, and influence Reconditioning Center teams. Maintain the health and integrity of all facility’s production systems. Effectively utilize root cause analysis practices to identify opportunities and create sustainable short and long-term plans to address. Through observations and report reviews, proactively identify trends and communicate findings and perspectives across all departments. Ensure Operations Managers are effectively training and developing their teams. Evaluate Reconditioning Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of analytical reporting. Guide Operations Managers through the employee evaluation process providing perspective and instruction for proper employee development. So, What’s in our Candidate Inspection? Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management. Agile in a fast-paced environment. We move, and we move quickly. Thriving in an environment that never stops, is a must. Plays well with others. You will be working in a high-functioning team environment. We work together in order to win together. Management material. We are looking for someone that can lead, manage and grow within our organization. We don’t believe in being “fashionably late”. You’ll need to adhere to regular and predictable attendance. The Specifics. High School Diploma or equivalent, college degree in business or vocational/technical school preferred. 7+ years ‘management experience Must demonstrate the ability to effectively manage and work with all levels of employees and customers, and work in conjunction with various corporate groups to achieve corporate and ground goals. Valid driver's license, good driving record. Any equivalent combination of experience, training, and/or education which fulfills the requirements of the position will be considered Nice to Haves. Automotive experience preferred Supply chain management Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment. So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! No Customers. No worries. Just do what you love. Repair cars. Consistent Work Schedule. We are strong believers in work/life balance. We’re closed on Sundays to give our employees valued time with family and friends. No Weekends, No Problems. Take it easy on the weekends (the only exception is during our peak season when business is booming). Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! This is a safety sensitive position. At the DriveTime Family of Brands, we don’t just sell cars - we create opportunities, improve lives, and have fun doing it. Through DriveTime, Bridgecrest, SilverRock, and GoFi, we’re shaking up the pre-owned car industry with fresh ideas, cutting-edge tech, and over 20 years of know-how. From matching the right customer with the right vehicle to making financing simple, we put people in the driver’s seat - literally. We’re headquartered in Tempe, AZ, and Dallas, TX, but our impact stretches nationwide. No matter where you are, you’ll find a team that works hard, laughs often, and celebrates big wins together. Think career growth with a side of camaraderie, innovation, and plenty of high-fives. If you’ve got DRIVE, love solving challenges, and want to make a real impact, your next adventure starts here. Buckle up - your career journey with us is about to take off! #LifeatDriveTime Hey Job Seekers: We want to make sure you’re safe while looking for your next opportunity with the DriveTime Family of Brands. We have been made aware of scams out there where people are pretending to be recruiters from our team. These scams might offer fake jobs, ask for your personal info, or even request payment, none of which is legit. Here’s what you need to know: We never charge fees at any point during hiring. Official emails from us will come from @drivetime.com or through our virtual assistant Emma olivia.alerts@paradox.ai. Job offers are only made after a formal interview and from an actual employee of DriveTime Family of Brands. How To Stay Safe: Don’t share your info with anyone who hasn’t been verified. If something feels off, reference the above to make sure you are communicating with our team. Apply through our official careers page: Careers. Don't share any banking information with anyone via a message or text. Thanks for keeping an eye out and helping us keep the DriveTime Family safe!

Manage all aspects of the Reconditioning Center including team management, workflow, quality, and supply chain goals. | Requires 4+ years managing 15+ employees, experience in automotive repair or supply chain preferred, and strong leadership and communication skills. | What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us! That’s Nice, But What’s the Job? Responsibilities of the Job (Or Better Known as, Your Next Destination) In short, the Reconditioning Center Operations Manager is responsible for assisting in the management of all aspects of the Reconditioning Center; including bottom line management, workflow, performance management, and quality assurance resolution. The Operations Manager must be able to meet goals and make sure that all vehicles purchased at auction meet our standards and are able to come with the 3 year/36,000 mile warranty we supply our customers before they are sent to our retail stores for final sale. In long, the Reconditioning Center Operations Manager is responsible for: • Ensure the dealerships are constantly supplied with a sufficient variety of high quality vehicles to meet their sales demand. • Achieve bottom line management objectives through the effective management of the Reconditioning Center team, operating expenses, efficiency, quality, and productivity. • Work with regional management and buyer team to establish supply chain goals. • Complete recruiting, screening, and hiring of the Reconditioning Center team members using methods designed to reduce turnover and improve performance. • Hold regularly scheduled meetings with all Reconditioning Center staff. • Ensure Team Leads are effectively training and developing their direct reports. • Evaluate Reconditioning Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of performance statistics. • Assist in the completion and conduct of performance evaluations. Knowledge, Skills and Abilities (The Good Stuff) • Master of managing. Effectively manage and work with all levels of employees and customers. • Takes a hold of the wheel. You’ll need to take the initiative and be comfortable doing so. • Quality decision maker. Good decisions are made based on knowledge. We’ll need you to gather all the facts and take them all into consideration when making decisions. • Top of the “Line” communicator. Ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management. • Listeners…Not Hearers Seek to understand, do not hear to reply. • A mind for the details. Okay we know “detail-oriented” is on about every job description – but we really mean it! • Plays well with others. You will be working in a high-functioning team environment. We work together in order to win together. Requirements (a.k.a. What You Need to Get the Job Done) • High School Diploma or equivalent, college degree in business or vocational/technical school. • Any equivalent combination of experience, training, and/or education which fulfills the requirements of the position will be considered. • 4+ years managing a minimum of 15 employees or more. • Must demonstrate the ability to effectively manage and work with all levels of employees and customers, and work in conjunction with various corporate groups to achieve corporate and ground goals. • Valid driver's license, good driving record. Nice to Haves. • 5-7 years total automotive repair experience. • Supply chain management. Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment. So What About the Perks? Perks matter • Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. • But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. • Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. • Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is. • Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! • Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! • No Customers. No worries. Just do what you love. Repair cars. • Consistent Work Schedule. We are strong believers in work/life balance. We’re closed on Sundays to give our employees valued time with family and friends. • No Weekends, No Problems. Take it easy on the weekends (the only exception is during our peak season when business is booming). • Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! This is a safety sensitive position.

Build and maintain dealer relationships, drive loan volume, and provide training and support to maximize sales. | At least 5 years of outside sales experience in auto lending or similar, with ability to build relationships and operate autonomously. | What’s Under the Hood GoFi is an AI-centric, licensed auto finance company built for a digital-first world. Built upon an entirely cloud-based infrastructure, GoFi provides a highly scalable next-gen lending platform that enables the best brands to deliver the best customer experience. GoFi powers solutions ranging from traditional turn-down finance arrangements to fully integrated co-branded finance and digital retail partnerships. GoFi is based in Dallas, TX. That’s Nice, But What’s the Job? In short as an Area Manager (Area Manager, Dealer Strategic Partnerships - GoFi), you’ll lead the charge in driving loan volume and market growth by building high-impact relationships with franchise auto dealers. You’ll act as a strategic partner and trusted advisor to your dealer network, championing the GoFi brand, maximizing sales opportunities, and delivering tailored solutions that drive performance. In Long as an Area Manager (Area Manager, Dealer Strategic Partnerships - GoFi) you are responsible for: • Owning dealer relationships within your assigned territory—building trust, identifying growth opportunities, and turning partnerships into high-performing sales engines. • Driving revenue growth by onboarding new dealer partners, increasing loan volume, and expanding GoFi’s market presence through consultative selling and strategic influence. • Delivering impactful training and support, empowering dealers with a deep understanding of GoFi’s programs, tools, and competitive advantages to help them sell more effectively. • Acting as the face of GoFi, strengthening the dealer experience and ensuring seamless coordination with their assigned Dealer Specialist to close deals and maximize value. • Analyzing performance metrics, market conditions, and competitive activity to inform proactive strategies and report actionable insights to leadership. So What Kind of Folks Are We Looking for? • Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management. • Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them. • Entrepreneurial spirit. An attitude and approach to thinking that actively seeks out change. You’ll need a mindset that embraces critical questioning, innovation and continuous improvement. • Strategic thinker. We are looking for an individual that takes an insightful, future oriented, open-minded and proactive approach to thinking. • Operate autonomously. This isn’t a “hold your hand” kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well. • Agile in a fast-past environment. We move, and we move quickly. Thriving in an environment that never stops, is a must. The Specifics. • High School Diploma required; College degree preferred. • 5+ years of outside sales experience in indirect auto lending or similar. • Demonstrated experience building relationships and driving production in a geographic territory. • Ability to effectively present to key stakeholders within a dealership or dealer group. • Partner with originations to resolve transactional deal-level concerns to maximize the dealer experience. • Local travel required. • Must be located in the Greater Houston area (or willing to relocate). Nice to Haves. • Knowledge of indirect auto-decisioning process. So What About the Perks? Perks matter • Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. • But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. • Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. • Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is. • Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! • Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! • Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day. • In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! • Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! • We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! • Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! Hiring is contingent upon successful completion of our background check and drug screen process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

Lead the technical vision and execution of complex engineering initiatives, ensuring architectural integrity, scalability, and alignment with business strategy. | Requires 8+ years in software engineering, expertise in object-oriented programming (C#, Java, or Python), API design, cloud platforms (Azure, AWS, GCP), database experience, and front-end exposure, which are not evidenced in your profile. | What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. That’s Nice, But What’s the Job? This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time. In short, as our Senior Principal Software Engineer, you are responsible to drive several exciting initiatives, help solve problems, no matter how big or small, work on business-critical projects built around cutting-edge technologies, and convey strategy and accuracy to our top-level decision-makers. In long, our Senior Principal Software Engineer is responsible for: • Leading the technical vision and execution of complex engineering initiatives, ensuring architectural integrity, long‑term scalability, and alignment with business strategy. • Designing and evolving core systems by applying deep expertise in object‑oriented programming, API design, cloud-native patterns, and modern integration approaches across a diverse technology ecosystem. • Serve as a hands-on technical advisor who can dive into intricate problems, untangle ambiguity, and deliver elegant, reliable solutions that raise the engineering bar. • Act as a multiplier for the team — guiding engineers through design decisions, fostering strong engineering fundamentals, and encouraging experimentation, learning, and continuous improvement. • Partner closely with product, architecture, data, and business stakeholders to translate strategic objectives into actionable technical plans, ensuring clarity, feasibility, and measurable outcomes. • Champion engineering excellence through thoughtful code reviews, architectural reviews, and technical mentorship, helping teams recognize tradeoffs and make informed decisions. • Influence engineering culture by modeling ownership, curiosity, and accountability — focusing on what matters most and moving initiatives forward with purpose and precision. So What Kind of Folks Are We Looking for? • 8+ years' experience in software engineering • Bachelors Degree in Information Technology or related field or equivelant experience • Ability to establish cross-functional, collaborative relationships with business and technology partner spanning product, architecture, and business stakeholders • Strong and solid engineering fundamentals; recognizes patterns come and go • Steward of navigating product and engineering tradeoffs within the teams • Communicates clearly and concisely, both orally and in writing • Data driven strategy is at the root of their approach to problem solving • Strong analytical and problem-solving skills, regardless of technology The Specifics. • OOL expertise (C#, Java, or Python) • API development and Design Patterns expertise (RESTful, GraphQL, Serverless) • Relational and non-relation database experience (Microsoft SQL, MongoDB, PostGres etc…) • Application Integration Expertise (internal and external) • AuthN/Z exposure (Okta, Auth0, Cognito, Firebase, etc…) • Front-end exposure (Modern Angular, React, or Vue) • Cloud exposure: Azure (preferred), AWS, or GCP • CDP (Segment (preferred) Tealium, mParticle, etc...) experience • CEP (Braze (preferred), HubSpot, Salesforce, Zoho) experience Nice to Have: • Experience with low-code platforms such as Pega, Segment, Decisions etc... So What About the Perks? Perks matter • Work From Home. Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. • Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. • But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. • Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. • Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is. • Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! • Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! • Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Provide remote IT technical support, troubleshoot hardware and software issues, manage service tickets, ensure data security, and support team training. | 3+ years IT Service Desk experience, strong knowledge of network and device management, proficiency with multiple OS and software platforms, and relevant IT certifications preferred. | As an IT Support Specialist II, you will be a key part of our Enterprise Service Desk providing day-to-day IT technical support to employees across the DriveTime family of companies. The Service Desk is the face of IT, ensuring end users’ technical difficulties are resolved in a timely manner to prevent downtime. As an IT Support Specialist II, you would be the primary escalation point for the Enterprise Service Desk team. Technical Support • Provide remote technical support and assist team members through troubleshooting, diagnosing, and correcting problems with computers, network-related issues, printers, and other peripherals. • Manage IT service incidents and requests to ensure timely resolution while maintaining accurate documentation of issues and solutions. • Communicate effectively with users and vendors of varying technical expertise to diagnose problems, provide solutions, and clarify technical issues. • Prioritize and research issues as needed to ensure timely resolution and minimal disruption to operations. • Remotely assist the team with the setup, installation, and configuration of IT equipment such as computers, printers, and peripherals. Ensure proper functioning and integration with existing systems. • Triage, evaluate and prioritize support tickets assigned to you while ensuring everyone involved is well informed. • Collaborate with other IT teams for escalations and problem resolution. Data Security & Compliance • Monitor end users’ and team members’ issues to protect data integrity and prevent unauthorized access or breaches. • Identify gaps and potential vulnerabilities to keep all data and systems secure. Team Training & Support • Identify documentation gaps or changes that need to be made so that the team has the resources they need to address any of our repeatable processes. • Conduct regular interval software and access audits. • Provide technical feedback to team members and provide leadership with any concerns identified. • Document various data points to identify training gaps. • Provide guidance to end-users on the use of software applications, hardware, and IT best practices. Qualifications: Education & Experience: • Bachelor’s degree in Information Technology, Computer Science, or a related field preferred; or a combination of equivalent work experience & professional certifications considered. • 3+ years of IT Service Desk experience Skills: • Strong knowledge of network management, troubleshooting, and configuration. • Familiarity with IT infrastructure components, including computer networking principles and device management platforms • Proficiency in software troubleshooting and configuration across various platforms • Proficiency with Windows, macOS, and Linux operating systems • Proficiency in Microsoft Office 365 applications, including Teams, Outlook, Word, and Excel • Experience supporting a Citrix environment and Thin Clients • Knowledge and experience with Azure Active Directory Preferred Qualifications • Certification such as CompTIA A+, Network+, Security+, CCNA/CCDA, or Microsoft Certified Solutions Associate (MCSA) is a plus • Experience with writing technical documentation • Duo (any two-factor authentication tool experience) • Okta (any identity management solution) • Genesys (any phone system support experience) • Any VPN service experience • Any Remote access software Key Competencies • Good communicator and collaborator with the ability to explain technical concepts to non-technical users • Strong organizational skills and attention to detail • Excellent interpersonal skills • Resourceful with a knack for problem-solving • Ability to work independently and collaboratively in a fast-paced environment • Team Player with a can-do attitude • Above average multi-tasking ability to answer calls and work tickets simultaneously Work Location: • Remote from Phoenix, AZ #Dice