Driven Brands Inc.

Lead enterprise IT infrastructure and cybersecurity strategy, operations, risk management, and executive reporting at a senior leadership level. | 15+ years technology leadership experience including cybersecurity and IT infrastructure, experience advising boards, managing budgets and vendors, and relevant certifications like CISSP. | Company:Driven Brands Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience. Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things. Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together. Performance matters. We take pride in it. We own it. We show up for one another and for our communities. Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together. JOB DESCRIPTION: The VP, IT Infrastructure and CISO is responsible for the strategy, performance, resilience, risk posture, cost profile, and modernization of the company's core technology environment. This includes enterprise networks, telecom, cloud and on-premises infrastructure, compute, storage, endpoints, mobility, collaboration platforms, identity platforms, monitoring, patching, backup, disaster recovery, and operational support processes. This role will serve as the senior leader for both infrastructure operations and cybersecurity governance. On the infrastructure side, the role must improve platform stability, service delivery, observability, lifecycle management, field supportability, vendor accountability, and technology debt reduction. On the security side, the role must mature cybersecurity controls, technology risk management, incident readiness, audit readiness, and executive risk reporting. A critical requirement for this role is demonstrated experience presenting to and advising the Board of Directors and/or Audit Committee on infrastructure reliability, technology resilience, operational availability, cyber risk, control maturity, incident readiness, disaster recovery, technology debt, regulatory obligations, and enterprise risk posture. How you will Own It: Enterprise Infrastructure Leadership and Platform Operations • Lead the enterprise infrastructure strategy, roadmap, operating model, engineering standards, and investment plan across networks, compute, storage, cloud, data center or co-location services, endpoints, collaboration platforms, telecommunications, monitoring, backup, disaster recovery, and shared technology services. • Own infrastructure availability, performance, capacity, scalability, reliability, service quality, cost management, and operational resilience across corporate, field, franchise, and shared-service environments. • Establish clear infrastructure service ownership for network, telecom, cloud, server, storage, endpoint, collaboration, monitoring, backup, and disaster recovery capabilities, with defined service levels, escalation paths, and measurable outcomes. • Create and maintain infrastructure roadmaps that address business growth, field and franchise needs, lifecycle refresh, platform standardization, technical debt, automation, cloud adoption, vendor strategy, and cost optimization. • Ensure infrastructure teams provide stable, secure, and responsive services to business units, field operations, franchise partners, enterprise applications, M&A programs, and major transformation initiatives. Infrastructure Service Delivery, Reliability, and User Experience • Drive operational excellence across incident management, problem management, change management, request fulfillment, patch management, asset lifecycle management, monitoring, alerting, capacity planning, service reporting, and root cause analysis. • Improve end-user and field technology experience by strengthening endpoint reliability, collaboration platform performance, network connectivity, telecom services, device standards, support processes, and service restoration practices. • Develop and manage infrastructure KPIs and service dashboards, including availability, major incident trends, MTTR, recurring incidents, patch compliance, backup success, endpoint health, network performance, ticket aging, change success, and vendor SLA performance. • Drive practical modernization of aging platforms, fragmented tooling, manual processes, inconsistent standards, and legacy operating models while maintaining business continuity and financial discipline. • Hold internal teams and external service providers accountable for reliable delivery, timely remediation, clear communication, documented procedures, and continuous service improvement. Cybersecurity, Technology Risk, and Security Governance • Lead the enterprise cybersecurity strategy, governance model, control framework, security operations program, and technology risk management practices in alignment with the infrastructure operating model. • Protect the confidentiality, integrity, and availability of company, customer, franchisee, employee, and business partner information through practical, risk-based security controls. • Oversee security operations, incident response, vulnerability management, identity and access management, privileged access, endpoint security, data protection, third-party security risk, and threat monitoring. • Maintain a security and technology risk register with clear ownership, likelihood, impact, mitigation plans, target dates, compensating controls, risk acceptance, and executive visibility. • Ensure security controls are embedded into infrastructure operations, architecture review, change management, project intake, vendor selection, cloud adoption, and business transformation activities. Board, Audit Committee, and Executive Reporting • Prepare and deliver clear, defensible updates to the Board of Directors, Audit Committee, and Executive Leadership Team covering infrastructure reliability, service performance, platform resilience, technology debt, cybersecurity risk, control gaps, major incidents, remediation progress, and investment priorities. • Translate complex technical, infrastructure, security, and operational issues into business, financial, regulatory, legal, customer, field, and franchise-impact terms. • Develop executive reporting on infrastructure availability, major incidents, service performance, disaster recovery readiness, vendor performance, security risks, control gaps, threat trends, remediation progress, risk acceptance, and material initiatives. • Partner with executive leadership to define acceptable levels of infrastructure, security, technology, and operational resilience risk. • Ensure Board and Audit Committee materials are concise, accurate, risk-based, operationally grounded, and aligned with enterprise risk management and audit expectations. Infrastructure Resilience, Business Continuity, and Disaster Recovery • Own the technology resilience program for critical infrastructure platforms, including backup, recovery, disaster recovery, monitoring, alerting, incident escalation, crisis coordination, and service restoration practices. • Partner with business continuity, application, operations, and security teams to define recovery objectives, validate recovery plans, conduct testing, document gaps, and drive remediation to completion. • Ensure infrastructure and security incident response plans are integrated, tested, and actionable across technology, business, legal, communications, vendor, field, and executive stakeholders. • Drive continuous improvement in service reliability, mean time to detect, mean time to respond, mean time to recover, root cause analysis, recurring incident elimination, and post-incident learning. • Provide executive visibility into availability trends, major outages, chronic service issues, disaster recovery readiness, infrastructure debt, remediation plans, and required investments. Architecture, Modernization, and Technology Governance • Participate in enterprise architecture, technology governance, investment prioritization, project intake, and change approval processes to ensure infrastructure reliability, security, scalability, resilience, supportability, and cost are embedded into technology decisions. • Provide infrastructure and security oversight for cloud platforms, networks, endpoints, identity platforms, enterprise applications, franchise systems, integrations, collaboration tools, telecom services, and shared technology services. • Ensure infrastructure and security requirements are incorporated into major initiatives, system implementations, platform migrations, cloud adoption, M&A activity, divestitures, and business transformation programs. • Partner with application, data, business, and operations leaders to balance usability, speed, security, resilience, platform standardization, cost, serviceability, and operational performance. • Promote practical standards for architecture, engineering, observability, automation, documentation, lifecycle management, operational handoff, and production readiness. What you’ll Bring: • Demonstrated experience serving as a senior technology, infrastructure, and/or cybersecurity executive in a complex, multi-location enterprise environment. • Proven experience presenting to and advising the Board of Directors, Audit Committee, Executive Leadership Team, and other senior stakeholders on cybersecurity, technology risk, infrastructure reliability, control maturity, incidents, remediation, and investment priorities. • Direct experience partnering with Internal Audit and external auditors on SOX, IT general controls, audit findings, control remediation, evidence management, and risk-based assurance activities. • Deep knowledge of cybersecurity operations, technology risk management, incident response, vulnerability management, identity and access management, privileged access, data protection, third-party risk, and security governance. • Strong enterprise IT infrastructure leadership experience across networks, compute, storage, endpoints, cloud infrastructure, data center or co-location services, collaboration platforms, telecommunications, monitoring, patching, backup, disaster recovery, and service operations. • Experience managing managed service providers, infrastructure vendors, security vendors, cloud providers, telecom providers, budgets, contracts, service levels, performance reporting, and cost optimization initiatives. • Experience developing or maturing cybersecurity and infrastructure metrics, KRIs, KPIs, service dashboards, risk dashboards, executive reporting, and operational scorecards. • Ability to communicate clearly with technical teams, business leaders, auditors, executives, and Board members, translating complex security and infrastructure matters into practical business decisions. • 15+ years of progressive technology leadership experience spanning enterprise IT infrastructure, cybersecurity, information security, and technology risk management, with demonstrated accountability for service reliability, operational resilience, vendor performance, budget management, executive reporting, and enterprise risk reduction. • Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field • Professional security, risk, or technology management certification is strongly preferred, such as CISSP, CISM, CRISC, CGEIT, CCSP, ITIL, or relevant cloud/infrastructure architecture certifications. • Ability to work in the United States, on an on-going basis, without company sponsorship. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. #LI-DM1 #LI-Remote #DBCORP Position Location: North Carolina Compensation Range: $199,200.00 - $355,800.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com Get early access to 50% of your earned wages at any time through our myFlexPay program.

Oversee store operations regionally, partner with managers to meet goals, analyze expenses, enforce policies, and drive profitability. | Extensive experience managing large-scale operations and multi-unit leadership with ability to drive profitability and operational excellence. | Company:Take 5 Oil Change We invite you to join us at Take 5! Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort of your car or truck while we change your oil. We're always looking for friendly and energetic team members to join our family. Technicians, managers, and more positions are available across the country. With our Pit Tech to President growth path, Take 5 is where you can invest in yourself while we invest in you. In fact, over 90% of our field leaders are internal promotions! JOB DESCRIPTION: Duties & Resp: Oversees store operations within a large geographic region through District/Area Managers. Partners with District/Area Managers to ensure stores meet or exceed profitability, customer service, and operational goals. Analyzes store expenses and implements strategies to control costs. Promotes consistent communication, application, and enforcement of policies and initiatives throughout the region. Generally manages the equivalent of annual store volume (revenue) up to 100MM USD. Additional criteria that may be considered as potential leveling differentiator: Brand maturity in terms of market evolution or market share and pace of expansion/growth. Years of experience/tenure are not a factor in leveling. Position Location: North Carolina Compensation Range: $123,200.00 - $220,000.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com Get early access to 50% of your earned wages at any time through our myFlexPay program.

Manage entitlement, permitting, and construction administration projects ensuring timely permits, budget adherence, and stakeholder communication. | 3-5 years experience in construction permitting or related fields, ability to read construction and legal documents, strong organizational and communication skills, and proficiency or willingness to learn relevant software. | Company:Driven Brands Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive services, including paint, collision, glass, vehicle repair, oil change, maintenance, and car wash. Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Driven Brands has approximately 4,800 locations across the United States and 13 other countries, and services tens of millions of vehicles annually. Job Description Driven Brands Development is seeking a highly skilled and motivated Development Project Manager specializing in entitlements, permitting, and construction administration to join our dynamic team. The successful candidate will play a pivotal role in overseeing the regulatory and developmental aspects of construction projects, ensuring compliance with local, state, and federal regulations. If you possess strong project management skills, a deep understanding of entitlement processes, and a proven track record in navigating complex permitting procedures, we invite you to apply. Examples Of What You’ll Be Doing • Define site scope and project timeline for entitlements. • Allocate resources needed to entitle projects quickly. • Manage a detailed project schedule and work plan in Smartsheet. • Provide project updates on a consistent basis to internal and external stakeholders about strategy, adjustments, and progress. • Manage contracts with consultants by assigning tasks and communicating expected deliverables. • Monitor progress and adjust as needed. Outcomes We Would Want To See From Your Efforts • Obtain necessary permits, approvals, and entitlements for sites quickly and correctly with minimum supervision. • Initiate construction starts within 30 days of entitlement completion. • Meet site budgets without compromising quality or compliance. • Support team with receptiveness to direction, and effective collaboration with both internal team and external stakeholders. Attributes We Seek In a Candidate • 3-5 years of experience in construction permitting, entitlements, zoning, land use or a combination of these. • Degree in Civil Engineering, Urban Planning, Public Policy or other research-focused program preferred, but not required. • Ability to complete projects according to outlined scope, budget, and timeline with experience seeing projects through real estate kick off to construction start. • Ability to read, analyze and translate/summarize civil and building construction drawings – including irrigation, utility, and MEP plans. • Ability to read, analyze and translate/summarize government and legal code/statues = including Building Code, Land Use/Zoning, Development Ordinance, Code Enforcement Policies • Excellent written and interpersonal skills - not afraid to make phone calls, negotiate and over-communicate both internally and externally with consultants and stakeholders. • Independently motivated and keen to work with a team - able to work independently on assigned projects and open to assist teammates and ask for help from teammates when needed. • Proven ability to solve problems creatively and resourcefully. • Strong organizational skills and extreme attention to detail • Initiative and bias for action, on-time delivery, and operational excellence • Honest and direct without any ego • Ability to utilize, or quickly learn to use multiple software applications including Smartsheets, Bluebeam, and Protrack. Perks And Privileges • High performance and innovation, enabling our employees to go further, faster in their careers. • Opportunity for growth and advancement based upon performance and aptitude, not time served. • Competitive salary and performance-based bonuses. • Comprehensive health, dental, and vision insurance. • Retirement savings plan. • Positive and collaborative work environment. • Flexible PTO policy fostering a healthy work-life balance among team members. #DBCORP Position Location: Georgia Compensation Range $78,100.00 - $139,400.00 Compensation Frequency Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com Get early access to 50% of your earned wages at any time through our myFlexPay program.

Manage automotive service operations and support business growth across multiple locations. | Experience in operations or project management with leadership skills and ability to work onsite in Georgia. | Company:Driven Brands Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive services, including paint, collision, glass, vehicle repair, oil change, maintenance, and car wash. Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Driven Brands has approximately 4,800 locations across the United States and 13 other countries, and services tens of millions of vehicles annually. JOB DESCRIPTION: Position Location: Georgia Compensation Range: $78,100.00 - $139,400.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com Get early access to 50% of your earned wages at any time through our myFlexPay program.

The role involves expanding the CARSTAR network by engaging independent collision center operators and guiding them through the franchise process. It also includes driving leads from initial contact through signed agreements and collaborating with various teams for seamless onboarding. | Candidates should have previous ownership or senior leadership experience in a collision repair center or MSO, along with strong business acumen. Proven consultative selling skills and excellent communication abilities are essential, along with a willingness to travel up to 50% of the time. | Company:Driven Brands Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive services, including paint, collision, glass, vehicle repair, oil change, maintenance, and car wash. Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Driven Brands has approximately 4,800 locations across the United States and 13 other countries, and services tens of millions of vehicles annually. JOB DESCRIPTION: CARSTAR, North America’s largest multi-shop operator (MSO) network of independently owned collision repair facilities, is seeking a Director of Development to help accelerate our growth. This role is responsible for expanding the CARSTAR network by engaging independent collision center operators and MSOs, guiding them through the process of joining our franchise system, and ensuring they are set up for long-term success. The ideal candidate will have direct, hands-on experience owning or running a collision repair facility, a strong understanding of the collision industry, and the ability to take a consultative approach with prospective franchise partners. Key Responsibilities Business Development: Identify, cultivate, and secure new franchise partners, including independent shop owners and regional MSOs. Consultative Engagement: Serve as a trusted advisor to shop operators, clearly communicating the benefits of CARSTAR’s network, systems, and resources. Pipeline Management: Drive leads from initial contact through signed franchise agreements, collaborating with operations, legal, and onboarding teams. Market Expansion: Develop and execute strategies to target high-priority markets and growth opportunities. Relationship Building: Represent CARSTAR at industry events, trade shows, and networking opportunities to build strong relationships in the collision repair community. Collaboration: Partner with cross-functional teams (operations, marketing, integration) to ensure seamless onboarding and transition for new franchisees. Qualifications Required: Previous ownership, general management, or senior leadership experience within a collision repair center or MSO. Strong business acumen and understanding of shop operations, financial drivers, and growth challenges. Proven consultative selling or business development skills. Excellent communication, presentation, and relationship-building abilities. Willingness and ability to travel up to 50% of the time. Self-motivated, results-driven, and comfortable working independently in a remote environment. Preferably based in the Central U.S. for ease of travel (50%). Why Join CARSTAR? Be part of the most recognized brand in the collision repair industry. Play a key role in shaping the future of independent operators and MSOs as they join North America’s leading collision repair network. Competitive compensation package, performance incentives, and comprehensive benefits #LI-DM1 #LI-Remote #DBCORP Position Location: Texas Compensation Range: $7.25 - $109,600.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Lead and mentor an analytics team to deliver strategic, actionable insights that drive franchise brand sales and support executive decision-making. | 10+ years in business analytics with 5+ years leading teams, advanced Excel and SQL skills, strong business acumen, and ability to present to senior leadership. | Company:Driven Brands Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive services, including paint, collision, glass, vehicle repair, oil change, maintenance, and car wash. Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Driven Brands has approximately 4,800 locations across the United States and 13 other countries, and services tens of millions of vehicles annually. Job Description The Senior Director, Franchise Brands Analytics will be responsible for supporting franchise brands within Driven Brands with actionable analytics that solve customer challenges while driving incremental sales. This role will oversee a team of analytics professionals that leverages transactional, demographic, media, market, and other data sets to answer key business questions and provide data-driven recommendations that drive incremental sales. This role will help elevate analytics at Driven Brands to enable data-driven decisions across the organization that identify areas to win, quantify impact, and uncover untapped opportunities to better service our customers at the right places and times that propels the business forward. The ideal candidate is an experienced team leader who is solutions oriented that builds strong partnerships with internal stakeholders to leverage data, answer strategic business questions, gain alignment and buy in from cross-functional working groups, and make recommendations to the business to maximize revenue opportunities. Responsibilities • Leads a team that produces ad-hoc analyses to guide decision-making on design of future strategies and products by identifying complex problems and reviewing related information to develop options and implement solutions. • Lead a high-performing analytics team; mentor and develop talent while driving a data-first culture that is curious, collaborative, and drives impact. • Identifies new datasets that enhance insights capabilities and partners internally to productionalize the data for insights and analysis. • Oversee analytics for multiple brands while balancing competing priorities to deliver strategic analysis that solves key business challenges and provides actionable recommendations. • Presents to executive leadership and franchisee groups to drive decision making by developing collateral that articulates complex details into simple, persuasive, and thoughtful stories. • Strong knowledge of business principles to lead management on strategic initiatives and guide analysis. • Support business KPI reporting and analysis including creating requirements for standardized reports that are implemented within Driven’s BI platform Qualifications • Must be able to work in the U.S. on an on-going basis, without sponsorship • Bachelor's degree in relevant field of study • Proven track record of driving impact through strategic, actionable analytics • 10+ years of experience in business analytics, retail analytics strongly preferred • 5+ years of leading and mentoring analytics teams • Demonstrated ability to support multiple stakeholders to deliver projects on time and to spec while providing superior service • Advanced Word, PowerPoint, and Excel - Including intricate knowledge not only of advanced formulas (such as index-match), but also excel problem solving abilities to extract analysis and insights out of data dumps. • Advanced proficiency in SQL to write complex queries to extract data from multiple relational databases • Proficiency in machine learning including Python or R nice to have • Practical experience in analyzing data, program metrics and performance metrics for the purpose of pinpointing business opportunities • Working knowledge of applied statistics • Experience with partnering with IT to onboard and automate data sources • Possess strong financial modeling, strategic, analytical, and problem-solving skills • Strong listening, presentation, and collaboration skills and ability to work effectively with all levels of personnel • Ability to translate data into actionable initiatives and present a complete business plan to senior level management • Excellent planning, organization, presentation, time management and work ethic • Self-motivated, proactive, business savvy, and able to work effectively in a fast-paced, demanding environment. #DBCORP Position Location: North Carolina Compensation Range $160,900.00 - $287,300.00 Compensation Frequency Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Lead and oversee retail store operations across a region, managing district managers to optimize efficiency, customer satisfaction, and profitability. | 8-10 years of progressive retail management experience with 3-5 years in regional leadership, strong leadership and financial skills, and proficiency with retail management tools. | Company:Take 5 Oil Change We invite you to join us at Take 5! Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort of your car or truck while we change your oil. We're always looking for friendly and energetic team members to join our family. Technicians, managers, and more positions are available across the country. With our Pit Tech to President growth path, Take 5 is where you can invest in yourself while we invest in you. In fact, over 90% of our field leaders are internal promotions! JOB DESCRIPTION: We are seeking an experienced and dynamic Retail Regional Director of Operations to oversee and drive the performance of our retail stores within a designated geographic area. The ideal candidate will possess a strong background in retail management, exceptional leadership skills, and a proven track record of achieving operational excellence and financial targets. This role requires a strategic thinker who can lead, mentor, and collaborate with district managers and their stores to optimize efficiency, customer satisfaction, and profitability across the region. Key Responsibilities: 1. Team Development: · Recruit, train, mentor, and provide guidance to district managers to develop their leadership and operational skills. · Foster a positive work environment that encourages collaboration, innovation, and professional growth. · Conduct regular performance evaluations and provide constructive feedback to ensure a high-performing team. 2. Customer Experience: · Uphold a customer-centric approach, ensuring that all stores consistently deliver exceptional customer service. · Address customer concerns and feedback to maintain and improve overall customer satisfaction. 3. Operational Excellence: · Monitor and assess district operations to ensure adherence to company policies, procedures, and standards. · Analyze operational data and trends to identify opportunities for improvement in areas such as inventory management, staffing, and customer service. · Implement best practices and initiatives to enhance operational efficiency and reduce costs. 5. Strategic Leadership: · Develop and implement strategic plans for the assigned region in alignment with the company's goals and objectives. Set clear performance targets, KPIs, and benchmarks to ensure consistent store performance and growth. · Provide visionary leadership to district managers, guiding them in executing business strategies and fostering a culture of excellence. 6. Financial Management: · Collaborate with the finance team to develop and manage the regional budget, revenue goals, and expense controls. · Analyze financial reports and performance metrics to make informed decisions that impact profitability. · Identify revenue growth opportunities and work with district managers to drive sales and achieve financial targets. 7. Communication and Collaboration: · Establish strong communication channels with cross-functional teams, including marketing, HR, and logistics, to drive cohesive operations and successful initiatives. · Collaborate with other regional directors to share the best practices and contribute to company-wide improvements. 8. Compliance and Risk Management: · Ensure stores adhere to legal and regulatory requirements, health and safety standards, and company policies. · Mitigate operational risks by identifying potential issues and implementing preventative measures. 9. Accountability: · Demonstrate a strong sense of responsibility and ownership for store operations, team performance, and customer satisfaction, ensuring that targets and KPIs are consistently met and exceeded. Qualifications: · Minimum of 8-10 years of progressive retail management experience, with at least 3-5 years in a regional or multi-unit leadership role. · Proven track record of achieving financial targets and operational excellence. · Strong analytical and problem-solving skills, with the ability to make data-driven decisions. · Excellent leadership and team-building abilities. · Exceptional communication, negotiation, and interpersonal skills. · Proficiency in using retail management software and tools. · Flexibility to travel within the assigned region as needed. Benefits: · Competitive salary and performance-based bonuses. · Comprehensive benefits package, including health insurance, retirement plans, employee stock purchase program and more. · Opportunities for professional development and advancement within the company. · A chance to be a part of a dynamic and innovative retail organization. If you are a strategic thinker with a proven ability to lead and elevate retail operations, we invite you to apply for this challenging and rewarding opportunity as our Retail Regional Director of Operations. Join our team and make a significant impact on our continued success and growth. #LI-VF1 #REMOTE #DBCORP Position Location: Florida Compensation Range: $115,600.00 - $206,400.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com