Dr. Martens US

Own and optimize Dayforce HRIS for the Americas region, lead system configuration, troubleshooting, reporting, training, and ensure compliance while collaborating with multiple teams. | Senior-level experience with Dayforce HRIS administration, strong technical and analytical skills, knowledge of HR processes and compliance, ability to manage projects and stakeholders, and willingness to travel occasionally. | SO, WHAT'S THE STORY? At Dr. Martens, we are more than just a premium footwear brand – we are an icon of self-expression, and individuality. We put a bounce in the step of the world’s odds ones out and authentically champion our moments of difference. With a legacy spanning over 65 years, our unique mix of bold style and premium craftsmanship resonates deeply with individuals who seek more than just a product – they seek a piece of culture. We want people to do their lives’ best work whilst at Dr Martens, creating an inspiring environment, with moments of joy. The Americas is experiencing rapid growth, and with it comes the opportunity to scale smarter, work more efficiently, and stay relentlessly people focused. That’s where you come in. As our Senior HRIS Analyst for the Americas region, you’ll be at the forefront of transforming how we manage and enhance our employee experience through technology. This isn’t just a systems role—it’s a strategic function with real impact on how we operate locally and globally. You’ll be joining a collaborative, forward-thinking People team that’s driving innovation across HR, Payroll, and Tech. Together, we’re building a future-proof foundation for our workforce—one where digital tools empower people, data drives decisions, and systems just work. If you’re ready to bring precision, problem-solving, and a passion for HR tech to a brand, this could be your next step. THE GIG The Senior HRIS Analyst, Americas plays a pivotal role in delivering on that promise. You won’t just be maintaining a system; you’ll be building the digital backbone that powers how we support, develop, and grow our people. From global operations to on-the-ground teams, your work will fuel smarter decisions, faster processes, and a better experience for every employee. Your mission is to own and optimize Dayforce, our global HR system. You’ll be the go-to expert for configuration, continuous improvement, and system strategy—translating business needs into scalable, tech-driven solutions in our region. Whether it’s rolling out new features, troubleshooting complex issues, or creating clean, actionable reports, your impact will be felt across the organization. HRIS Administration & Maintenance • Act as the primary system administrator and trusted expert for Dayforce in the Americas region. • Lead the configuration, maintenance, and continuous enhancement of key modules—HR, Payroll, Benefits, and Workforce Management. • Partner with stakeholders to gather requirements, propose solution designs, test changes, and lead successful implementations. • Own or support upgrades and feature releases—identifying risks, conducting thorough testing, and ensuring smooth rollout within the region. • Serve as the point of contact for external vendors and Dayforce, assisting in integration, testing, maintenance and resolutions as needed. • Lead on troubleshooting integration issues with HR Operations, Payroll, Tech, and beyond. • Manage and resolve system issues, working directly with Dayforce support and tracking requests through ServiceNow. • Partner with the People Data Lead in maintaining system integrity through regular audits and validation processes. • Identify and implement opportunities for process improvements and automation to increase system efficiency and user experience. Project Support • Serve as a Dayforce subject matter expert on global and regional HRIS projects. • Lead or support the implementation of new modules and functionality that support our evolving HR strategy. Reporting & Analytics • Design and deliver custom reports and dashboards in Dayforce, enabling data-led decision making across the business. • Collaborate with business partners to interpret insights and support strategic people planning. Training & Support • Create and maintain engaging user documentation, training materials, and “how-to” guides. • Deliver effective training sessions to HR users and people managers—building confidence and capability across the system. Compliance & Governance • Ensure data privacy, payroll, and HR compliance across system processes and updates. • Stay current on Dayforce functionality and HR tech trends, ensuring we’re always one step ahead. Collaboration & Stakeholder Engagement • Build strong, trusting relationships with teams across HR Operations, Payroll, Tech, and beyond. • Communicate clearly and confidently with stakeholders at all levels—translating complex issues into practical, people-focused solutions. • Bring a thoughtful, analytical approach to every request—validating needs, identifying gaps, and challenging assumptions when needed. • Embrace a collaborative spirit and pitch in wherever needed—because at Dr. Martens, we do things together. THE STUFF THAT SETS YOU APART We’re looking for someone who’s not just great with systems—but someone who sees HR tech to empower people, drive change, and make things work better. • Deep expertise in HRIS systems—especially as an administrator or power user of Dayforce, across modules like HR, Payroll, Benefits, and Workforce Management. • Experience with system configuration, testing, and troubleshooting, with a knack for turning problems into opportunities. • Ability to translate business needs into smart, user-friendly system solutions—you speak both tech and people. • Hands-on experience with reporting and dashboards in Dayforce or similar platforms—data fluency is key. • Strong knowledge of HR processes and best practices—especially in global environments. • Familiarity with compliance requirements related to HR data, payroll regulations, and system security. • Experience managing tickets and requests via tools like ServiceNow—you keep issues moving and stakeholders informed. • And just as important, you are: • A natural collaborator who builds strong relationships across HR, Tech, and business teams. • Curious and constantly learning—excited to keep up with system changes, industry trends, and new functionality. • Bold enough to challenge assumptions, yet thoughtful enough to do it with respect and data to back you up. • A problem-solver who brings structure, calm, and clarity to complex situations. • Comfortable working in a fast-growing, ever-evolving company that encourages ideas, autonomy, and action. • Passionate about building inclusive, empowering digital tools that make a difference for real people. • International/domestic travel required, 5% of travel. • Ability to work at a standard computer set up 40+ hours per week, with or without accommodations. At Dr. Martens, we live and breathe our 3 core values —they’re at the heart of who we are. They never stand-alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values also underpin the DM Way, our behavioral framework, which describes the 8 factors that drive success for our people. Your technical capability will go hand in hand with our DM Way success factors: • Develop: build on your strengths and superpowers while stepping outside your comfort zone to encourage growth and development – both for yourself and your colleagues. • Lead: set individual performance and development goals linked to our business strategy. Maintaining motivation, supporting others and embodying our purpose and values. • Explore: understand the consumer impact of your role, connect with other teams, and see the bigger picture within DM. • Invent: challenge conventions, respecting DM's heritage while offering practical improvement suggestions and ideas. • Connect: contributes to positive team energy by valuing diverse perspectives, promoting open dialogue, and building strong relationships within and beyond the team. • Influence: share ideas confidently, listen empathetically, and adapt approach to resonate with others, bringing positivity and strong communication skills to inspire enthusiasm. • Drive: embody pride in our brand, proactively seek improvement, and deliver on promises with integrity. Show initiative, resilience, and a commitment to continuous improvement. • Organize: prioritize demands, manage time effectively, and identify opportunities for improvement. WHAT'S IN IT FOR YOU? • Welcome to the brand pair of Docs • Employee discount of 65% off footwear and 50% on accessories • Early Friday finish in the summertime • Amazing Portland based office & rooftop • Hybrid work schedule • Affordable & comprehensive Medical, Dental & Vision packages • Our Employee Assistance Program – for when times might get tough • 401(k) Pre-Tax and Roth Retirement savings plans • DM Foundation, supporting and empowering our communities around the world • Paid volunteer hours We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at jobs@drmartens.com and we will work with you to meet your accessibility needs. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to authentically speak to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.

Support HR operations by processing employee lifecycle tasks, maintaining accurate records, ensuring compliance with laws, and assisting with payroll audits and employee inquiries. | Experience in HR administrative roles, strong organizational and communication skills, proficiency with HR and payroll systems, and ability to handle confidential information with ethical standards. | Dr. Martens is a globally recognizable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. This is a temporary role expected to last through the end of January 2026. SO, WHAT'S THE STORY? Dr. Martens is ramping up for a busy end of year as we hire seasonal retail employees across the United States. We are looking for a Temporary HR Assistant to support onboarding and offboarding a large quantity of employees, as well as pitching in to make the HR Operations Team run smoothly. This role plays a critical part on our HR Operations Team for the Americas region ensuring our employee data is captured and processed accurately, efficiently, and in compliance with regional laws. THE ROLE You are a trusted and reliable HR practitioner who knows how to tactically support all sub departments of the HR function. You are willing to roll up your sleeves and help out on any task. If you’re ready to dive in, be a positive influence and help us deliver a consistent employee experience, please keep reading! You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens’ footprint in the Americas region. Being able to thrive in a fast-paced, change-oriented, and sometimes ambiguous environment is part of being at DM’s, but the following provides key activities: • Process admin tasks related to full employee lifecycle. Process forms for hires, job changes, terminations, and employee data updates; maintain employee discounts; conduct I-9s; send and file DocuSigns. • Answer general questions sent to US HR inbox. • Process physical mail. • Ensure processes align with state and local laws. • Collect documentation for weekly payroll audit. • Maintain accurate employee records through use of our HRIS, Dayforce. • Update SOPs as system functionality expands. • Support employees in receiving annual W2. WHAT WE ARE LOOKING FOR • Similar administrative work experience in an HR role preferred. • High level of ethical standards to handle sensitive and confidential situations and information. • Proven ability to prioritize workload and manage multiple projects from more than one person simultaneously with a high level of organization, attention to detail, efficiency, and punctuality. • HR & Payroll system experience a plus. • Proficiency with Microsoft Office Suite. • Strong written and oral communication skills a must. • Aptitude for critical thinking and problem solving. • Confidence to have a point of view and express it diplomatically, influencing as needed to ensure HR best practice. • Great leadership and relationship management that delivers results through effective teamwork. • International/domestic travel required: 0%. • Ability to work at a standard computer set up 40+ hours per week, with or without accommodations. PAY DETAILS • $22.00 per hour At Dr. Martens, we live and breathe our 3 core values —they’re at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people. Your technical capability will go hand in hand with our DM Way success factors: • Develop: build on your strengths and superpowers while stepping outside your comfort zone to encourage growth and development – both for yourself and your colleagues. • Lead: set individual performance and development goals linked to our business strategy. Maintaining motivation, supporting others and embodying our purpose and values. • Explore: understand the consumer impact of your role, connect with other teams, and see the bigger picture within DM’s. • Invent: challenge conventions, respecting DM's heritage while offering practical improvement suggestions and ideas. • Connect: contributes to positive team energy by valuing diverse perspectives, promoting open dialogue, and building strong relationships within and beyond the team. • Influence: share ideas confidently, listen empathetically, and adapt approach to resonate with others, bringing positivity and strong communication skills to inspire enthusiasm. • Drive: embody pride in our brand, proactively seek improvement, and deliver on promises with integrity. Show initiative, resilience, and a commitment to continuous improvement. • Organise: prioritise demands, manage time effectively, and identify opportunities for improvement. We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at jobs@drmartens.com and we will work with you to meet your accessibility needs. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to authentically speak to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.

Sell Dr. Martens products, achieve sales goals, provide excellent customer service, manage merchandise, and maintain store cleanliness. | Previous retail sales experience, strong interpersonal and communication skills, ability to work flexible hours, basic math proficiency, and ability to lift up to 50 pounds. | THE STUFF THAT SETS YOU APART You understand that as a Retail Sales Associate you are the face of our brand, displaying knowledge and passion for our product as you interface with our customers daily. You are results driven and motivated to achieve sales goals. You are a team player who thrives in a team-selling environment. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens’ footprint in the Americas region. THE GIG Selling Dr. Martens’ brand footwear, apparel, and accessories; and achieving personal sales goals and Key Performance (KPI) targets as set forth by Store Manager. • Delivering exceptional customer service by greeting store customers, offering product and brand knowledge, and helping to ensure and maximize sell-through, as needed. • Processing sales transactions accurately and promptly, meeting cash register systems requirements. • Organizing and maintaining merchandise to meet Brand Marketing guidelines and enhance product appeal. • Replenishing the flow of merchandise from the stockroom to the sales floor. • Cleaning and maintaining retail store front, stock room, and all employee areas, including dusting, cleaning mirrors, and vacuuming. YOUR FUNDAMENTAL QUALITIES It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities: • Previous retail sales experience, preferably in footwear or fashion apparel. • Experience in contributing to business goals and Key Performance Indicators (KPI) in a team environment, preferably in retail. • Excellent interpersonal skills and ability to communicate clearly and professionally in a team environment. Multilingual a plus. • Demonstrated understanding of basic math, including ability to calculate percentages required and ability to count back change. • Proficient in MS Office programs, retail/register systems, web-based programs, and computerized inventory systems preferred. Experience with MPOS is a plus. • Ability to use initiative to accomplish tasks and detail oriented. • Willingness to work evenings, weekends, and holidays. • Punctual in adherence to scheduled shift times. • Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs. • International/domestic travel not required, 0 % of travel. • Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities. WHAT'S IN IT FOR YOU? • Welcome to the brand pair of Docs • Employee discount of 65% off footwear and 50% on accessories • Rock the latest style with our seasonal pairs • Transit and parking flexible spending accounts • PTO and Sick Time • Our Employee Assistance Program – for when times might get tough • 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match • DM Foundation, supporting and empowering our communities around the world • Paid Volunteer Hours PAY DETAILS • $17.20 per hour We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at jobs@drmartens.com and we will work with you to meet your accessibility needs. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.

Lead store sales team to deliver exceptional customer service, achieve sales goals, assist with store operations, and maintain merchandising standards. | At least 1 year supervisory experience in retail, proficiency with MS Office and retail systems, strong communication and interpersonal skills, ability to work flexible hours, and physical ability to perform store tasks. | THE STUFF THAT SETS YOU APART You are a confident leader on and off the sales floor, with a desired growth path as part of the store management team. You lead the store team by driving exceptional customer service, maximizing sales, coaching store staff, and maintaining overall store performance consistently. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens’ footprint in the Americas region. THE GIG • Delivering exceptional customer service by leading the sales floor and fostering team selling. • Elevating customer service by greeting store customers, sharing brand knowledge, and seeking to understand the needs of the customer. • Acting as a role model to encourage a positive and productive work environment. Ensuring the team is aware of business goals and Key Performance Indicators (KPI) and implementing a strategy for attaining sales goals. • Assisting in training new sales staff on job duties and product knowledge, including coaching on and off the selling floor. • Communicating store results effectively to our business partners. • Assisting with performing daily operations related to opening and closing store, balancing register, preparing, and making bank deposits. • Assisting with operational tasks and physical inventories. • Assisting with merchandising to meet Brand Marketing guidelines and enhance product appeal. • Working with retail stock team to receive, maintain, and replenish in-store stock by maximizing organization efficiently and accurately. YOUR FUNDAMENTAL QUALITIES It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities: • 1+ year supervisory experience necessary, preferably within footwear. • Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with MPOS is a plus. • Demonstrated understanding of basic math, including ability to calculate percentages required. • Demonstrated ability to communicate clearly and professionally to a broad customer base. • Excellent interpersonal skills; must be approachable and polite. • Able to work evenings, weekends, and holidays. • Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs. • Punctual in adherence to scheduled shift times. • International/domestic travel not required, 0 %. • Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities. WHAT'S IN IT FOR YOU? • Welcome to the brand pair of Docs • Employee discount of 65% off footwear and 50% on accessories • Rock the latest style with our seasonal pairs • Transit and parking flexible spending accounts • PTO and Sick Time • Our Employee Assistance Program – for when times might get tough • 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match • DM Foundation, supporting and empowering our communities around the world • Paid Volunteer Hours PAY DETAILS • $18.75 per hour We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at jobs@drmartens.com and we will work with you to meet your accessibility needs. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.