Dow

Manage complex customer accounts through negotiations, sales planning, and cross-functional initiatives that advance financial targets, innovation, and sustainability. | Requires a bachelor's degree or equivalent military experience, at least seven years of relevant experience, and authorization to work in the United States without visa sponsorship. | At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. About you and this role Dow has an exciting opportunity for a Senior Customer Manager in our Performance Monomers business! This position can be located virtually within the United States. In this role, you will be responsible for managing large, complex accounts of Key and Priority distinction. Key characteristics of the role include leading challenging negotiations, delivering sales plan financial targets, identifying and driving innovation and sustainability opportunities, and leading a cross-functional account team. Although customers will be based in NAA, the scope of the role may require global alignment and coordination with other regions. Responsibilities Manage account portfolio and prepare and implement sales plans. Lead and conduct negotiations, implement price changes, and develop long term contract agreements. Manage sales contracts following Dow guidelines and legal requirements according to each region and country. Collaborate with the product leadership team to build customer strategies and collect and utilize market intelligence to shape the sales/product plan. Execute and implement sales and marketing plans and delivering business goals of volume and value. Lead and coordinate customer relationships working to understand customer needs and identifying potential new clients. Challenge the status quo and help identify growth opportunities. Develop strategies to help improve the long-term profitability of the business. Identify opportunities to collaborate and grow on sustainability and innovation. Qualifications A minimum of a bachelor’s degree or relevant military degree equivalence at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant ranking. A minimum of 7 years of relevant working experience. Travel up to 50%. A minimum requirement for these U.S. based positions is the ability to work legally in the United States. No visa sponsorship/support is available, including for any type of U.S. permanent residency (green card) process. Skills Business Acumen: strong business acumen and ability to clearly communicate financial trade offs. Communication: Strong written and verbal communication skills. Negotiation: Self-starter with a strong bias for action and negotiating skills. Interpersonal Effectiveness: Demonstrates the ability to build and maintain strong, productive relationships with customers, colleagues, and cross-functional stakeholders. Influencing Skills: Leadership skills to work cross-functionally and ability to successfully drive initiatives/issues through influence. Analytical Thinking: Project management skills, business acumen, and strategic / analytical thinking capability. Additional Notes Relocation assistance is not available for this position. Benefits – What Dow offers you We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Here are just a few highlights of what you would be offered as a Dow employee: Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance. Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey. On-site fitness facilities to help stay healthy and active (availability varies depending on location). Employee discounts for online shopping, cinema tickets, gym memberships and more. Additionally, some of our locations might offer: Transportation allowance (availability varies depending on location) Meal subsidiaries/vouchers (availability varies depending on location) Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location) Join our team, we can make a difference together. About Dow Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com. As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com. Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.

Manage customer accounts and relationships, develop and execute sales and marketing plans, negotiate for growth, and coordinate teams while coaching junior employees. | Requires a bachelor’s degree or qualifying military equivalence, at least 7 years of relevant experience, and strong business, communication, negotiation, relationship-building, project management, and analytical skills. | At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. About you and this role Dow Consumer Solutions has an exciting opportunity for a Senior Customer Manager! This position can be located at the following locations: Midland, MI Houston, TX Collegeville, PA Marietta, GA Virtually on the East Coast In this role, you will be responsible for managing the regional and cross business aspects of a key global brand owner relationship focused in personal care. You will also be responsible to manage other direct accounts of various sizes. You will be charged to develop and deliver the sales plan each year, understand Dow’s portfolio and strengths to enable your explorations, uncover new opportunities, and work closely with TS&D and Marketing to build a pipeline of both technical and commercial opportunities. You will manage many stakeholders and deliverables, and lead cross-functional teams. While the scope of the role is regional, it may include certain global negotiations or projects. Responsibilities Manage account portfolio - prepare and implement account plans. Lead and coordinate customer relationships. Develop and execute sales/marketing plan, delivering both value and volume. Collect and utilize market intelligence to shape sales/marketing plan. Lead/conduct negotiations and implement price changes. Collaborate with other function(s) stakeholders to deliver improving CX results. Use CRM, DSR, CMT, Smart Pricing at “expert” level. Deliver growth, including cross business opportunities. Understand short vs long term trade offs and is able to articulate them for win solutions. Coach and mentor junior employees. Qualifications A minimum of a bachelor’s degree or relevant military degree equivalence at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant ranking. A minimum of 7 years of relevant working experience. A minimum requirement for these U.S. based positions is the ability to work legally in the United States. No visa sponsorship/support is available, including for any type of U.S. permanent residency (green card) process. Skills Business Acumen: strong business acumen and ability to clearly communicate financial trade offs. Communication: Strong written and verbal communication skills. Negotiation: Self-starter with a strong bias for action and negotiating skills. Interpersonal Effectiveness: Demonstrates the ability to build and maintain strong, productive relationships with customers, colleagues, and cross-functional stakeholders. Influencing Skills: Leadership skills to work cross-functionally and ability to successfully drive initiatives/issues through influence. Analytical Thinking: Project management skills, business acumen, and strategic / analytical thinking capability. Additional Notes Relocation assistance is not available for these positions. This position may require travel based on business needs. Travel frequency and duration may vary and specific expectations will be discussed as business requirements evolve. Benefits – What Dow offers you We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Here are just a few highlights of what you would be offered as a Dow employee: Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance. Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey. On-site fitness facilities to help stay healthy and active (availability varies depending on location). Employee discounts for online shopping, cinema tickets, gym memberships and more. Additionally, some of our locations might offer: Transportation allowance (availability varies depending on location) Meal subsidiaries/vouchers (availability varies depending on location) Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location) Join our team, we can make a difference together. About Dow Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com. As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com. Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.

Manage contract administration and optimize operational performance at outplant terminals through leadership and cross-functional collaboration. | Bachelor's degree or equivalent experience with 5+ years in supply chain or manufacturing and legal US work authorization. | At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. About you and this role Dow has an exciting opportunity for a Outplant Logistics Manager! Preferably this position will be based at a Dow location in the Gulf Coast, however Midland, MI may be considered. In this role, you will use technical and operations logistics knowledge to improve process performance and reliability for outplant terminals and their associated transportation modes. You will work with key partners to optimize operations on a regular basis and assist business/functional clients by performing contract administration, leading/participating in improvement initiatives, and supporting crisis management. As the lead Dow focal point for your assigned outplant terminals, you will be responsible for developing a strong understanding of operational business practices within your discipline and functional area. You will collaborate across Logistics, Quality, Safety, and Business teams to coordinate activities, improve operational efficiency, and ensure alignment with business objectives. This role requires the ability to communicate effectively, set clear performance expectations, share information with stakeholders, and manage sensitive situations with professionalism. You will use sound judgment to identify, troubleshoot, and resolve day-to-day technical and operational challenges while escalating issues with broader business impact when appropriate. Responsibilities Perform the role of contract administrator for assigned outplant terminals. Utilize logistics knowledge, technical expertise and operations experience to assist in correcting process or equipment issues which improve process performance and reliability. Work with technical advising and logistics operations personnel to improve and optimize operations. Lead advanced troubleshooting and coach others to learn these skills. Ensure Most Effective Technology and specific operating discipline requirements are in place. Support procurement tender negotiation and implementation with operational expertise. Conduct terminal review meetings and drives continuous improvement efforts between terminals, business planners, logistics, safety, and quality. Add value to logistics work processes by participating in process business/functional improvement efforts. Identify opportunities to minimize cost-to-serve through process improvements and lead logistics initiatives and projects in areas of expertise. Contribute to the development of logistics plans consistent with business/functional responsibility. (For example, S&OP focal point). Serve as the Dow and terminal focal point for mode QNs, investigations, corrective actions, and issue escalation and acts as RCI team Lead for P1 events. Qualifications A minimum of a bachelor's degree OR relevant military experience at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant ranking OR 10 years of relevant working experience. A minimum of 5 years of relevant working experience, preferably in a Supply Chain or Manufacturing environment. A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process. Skills Supply Chain Management: Ability to manage supply chain and logistics activities to ensure safe, reliable, and cost-effective operations while meeting customer and business requirements. Interpersonal Effectiveness: Ability to build strong working relationships, communicate effectively, and influence stakeholders across all levels of the organization. Teamwork: Ability to collaborate effectively with cross-functional teams to achieve shared objectives and drive business results. Problem Solving: Ability to identify issues, analyze root causes, and implement effective solutions to improve operational performance. Value Creation: Ability to identify and execute process improvements, cost-saving initiatives, and efficiency gains that deliver measurable business value. Technical Proficiency in Computer Applications: Ability to effectively utilize business systems, data management tools, reporting platforms, and Microsoft Office applications to support operational activities and decision-making. Analytical Skills: Ability to collect, interpret, and analyze data to identify trends, solve problems, and support informed business decisions. Project Management: Ability to plan, coordinate, and execute projects by managing resources, timelines, risks, and stakeholder expectations. Independent Decision Making: Ability to exercise sound judgment, evaluate options, and make timely decisions that support operational and business objectives. Additional Notes Relocation assistance is not available for this position. Benefits – What Dow offers you We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Here are just a few highlights of what you would be offered as a Dow employee: Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance. Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey. On-site fitness facilities to help stay healthy and active (availability varies depending on location). Employee discounts for online shopping, cinema tickets, gym memberships and more. Additionally, some of our locations might offer: Transportation allowance (availability varies depending on location) Meal subsidiaries/vouchers (availability varies depending on location) Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location) Join our team, we can make a difference together. About Dow Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com. As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com. Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.