20 open positions available
Lead strategic and operational initiatives to optimize convenience vertical operations and drive continuous improvement. | 4-6+ years experience in analytical, cross-functional roles with strong ownership, problem-solving, and data skills, comfortable with ambiguity and AI tools. | About The Team This role reports into our New Verticals team, which was launched in 2020 with the purpose of delighting our customers and empowering our local economies outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. About The Role Scale and lead the strategic vision for Convenience Operations, one of DoorDash’s largest and most dynamic verticals. In this role, you will join a high-performing team dedicated to driving continuous improvement across our daily ecosystem. Your mission is to architect the operational strategies that ensure every customer receives their order with perfect accuracy and unmatched speed, redefining the standard for modern convenience. Key Responsibilities • Architect the fulfillment strategy of our convenience network by overseeing and streamlining in-store fulfillment, scaling macro-level solutions that maximize efficiency and ease for our Dashers across DoorDash's Convenience portfolio • Drive enterprise inventory precision by spearheading cross-functional, high-impact initiatives to ensure real-time data syncs flawlessly between platform inventory and actual in-store availability at scale • Own the operational roadmap by setting the long-term vision and establish key metrics to firmly position DoorDash as the premier, highest-quality destination for convenience shopping This role sits at the intersection of strategy, operations, and product. The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction, putting together product visions, and synthesizing complex analyses — all while leveraging AI to uplevel how we operate. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. This is an individual contributor position and you will report into a Senior Manager on the team. We operate in a hybrid model and spend a few days a month in person together. You’re Excited About This Opportunity Because You Will… • Strategize. From first principles, you’ll develop the optimal strategy for best serving all sides of the marketplace - dashers, merchants and consumers. • Operate. Own tracking dashboards and manage week over week metrics to drive high quality operations. • Build with AI. You'll use AI tools to automate manual processes, build new prototypes and develop product visions. You'll be expected to push the boundaries of what's possible with AI in your day-to-day work, and share what you learn with the team. • Experiment. You’ll transform strategies into operational experiments, product features and net-new tooling that create measurable outcomes. • Analyze. Build models using Excel and SQL to evaluate the economic, operational and strategic costs and benefits of various programs and experiments — and increasingly, use AI to accelerate and deepen that analysis. • Lead, collaborate and Influence. You’ll partner with and influence cross-functional teams including growth, quality, finance, product and engineering to launch initiatives to the finish line. We’re Excited About You Because… • You have 4-6+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross-functional (whether in tech, operations, strategy, consulting, banking, or a related experience). • You are an owner. You're always looking for opportunities to better your work product and own the outcome – both the good and the bad • You're entrepreneurial. You have a bias for action and are able to build things from the ground up. • You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel. • You solve problems from first principles. You have a talent for synthesizing complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process • You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. • You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environment • You're energized by AI tools — and you actively experiment with them. You don't wait to be told how to use a new tool; you've already tried it. You bring a builder's mindset to AI: using it to automate the repetitive, accelerate the analytical, and unlock work that would otherwise require a larger team. You're comfortable with a role whose scope will continue to shift as AI becomes more capable, and you see that as an opportunity rather than a threat. • You have a completed Bachelor’s Degree. MBA is a plus! Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Gem. How it works: Gem assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Gem or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law. Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Gem is publicly available for review at our Careers Page. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Lead enterprise-level digital transformation initiatives involving multi-team coordination and complex integration landscapes. | Experienced project manager with strong leadership, program governance, and cross-functional collaboration skills, but limited direct experience in forecasting, SQL, and AI tooling. | About The Team Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMarts are our first-party offering designed to provide on-demand deliveries by selling household essentials, groceries, brand-name favorites, local favorites and so much more. The end to end DashMart experience is powered through DoorDash. Third-party partnerships enable us to offer on-demand deliveries from both SMB and enterprise merchants across grocery, convenience alcohol and retail storefronts. The merchants own the inventory, we fulfill and deliver them! This team is the heartbeat of the New Verticals Strategy & Operations team that enables us to power a robust logistic platform through a high-quality, speedy and efficient network - for both DashMarts and third party partners. About The Role The New Verticals Logistics team’s goal is to drive efficiency while improving the quality and speed of New Vertical’s deliveries. Together, we're building the world's most reliable same-day logistics platform to fulfill our vision of empowering all local businesses. The projects we work on are diverse and have the potential to impact each side of our marketplace - from Dashers, to Consumers, to Merchants. We are hiring a few Associate Managers that will focus on crafting and executing on how we win in some of our most strategic markets to how we strategize and plan to reach efficiency goals, all while ensuring sustainable yet strong growth for the business. You will report to a Senior Manager within our Central Strategy & Operations team. This is a non-technical role and sits under our Strategy & Operations job family, under the office of the COO. We operate in a hybrid model - you will spend some time in your home office, in person via offsites and testing products in the field - across DashMarts and third-party stores. You’re Excited About This Opportunity Because You Will… • Operate. You will understand the forecasting systems that power our business inside and out — serving as the DRI for forecast accuracy and continuously improving how we predict demand and labor needs. • Experiment. You will identify forecast variance drivers, develop hypotheses, and test model and product changes in partnership with Product, Engineering, and Data Science — including leveraging AI-enabled forecasting tools. • Scale. You’ll transform analytical insights into operational experiments that create measurable and scalable improvements in forecast precision. • Build. You’ll do whatever it takes to launch and maintain forecasting enhancements — from writing complex SQL queries to drafting product requirements and supporting GTM efforts. • Analyze. You’ll assess the operational and financial impacts of forecast improvements, model tradeoffs, and iterate based on data. • Lead and collaborate. You’ll influence a cross-functional team, including local operations, engineering, product, and data science, driving alignment on roadmap priorities. We’re Excited About You Because… • You’re analytical. You have a strong analytical background, advanced SQL proficiency, and a deep understanding of AI tooling. You have past experience building models from scratch, you use data to forecast outcomes. • You solve problems from first principles. You’re excited to solve forecasting and operational problems in innovative ways, and you resist “this is how it’s always been done” thinking. • You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds with SQL and data analysis, but you’re just as comfortable influencing roadmap discussions and strategic priorities. • You have strong business acumen and understand how forecast decisions impact cost, service levels, and network performance. • You have 6-8+ years of professional experience. Ideally you have experience in product operations, financial services, logistics, consulting, engineering, launch operations, or business operations. • You have a completed Bachelor’s Degree. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $136,000—$200,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Lead enterprise-level digital transformation initiatives involving multi-team coordination and complex integration landscapes. | Experienced in project and program management with strong leadership, communication, and vendor oversight skills but lacks specific forecasting, SQL, and AI proficiency. | About The Team Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMarts are our first-party offering designed to provide on-demand deliveries by selling household essentials, groceries, brand-name favorites, local favorites and so much more. The end to end DashMart experience is powered through DoorDash. Third-party partnerships enable us to offer on-demand deliveries from both SMB and enterprise merchants across grocery, convenience alcohol and retail storefronts. The merchants own the inventory, we fulfill and deliver them! This team is the heartbeat of the New Verticals Strategy & Operations team that enables us to power a robust logistic platform through a high-quality, speedy and efficient network - for both DashMarts and third party partners. About The Role The New Verticals Logistics team’s goal is to drive efficiency while improving the quality and speed of New Vertical’s deliveries. Together, we're building the world's most reliable same-day logistics platform to fulfill our vision of empowering all local businesses. The projects we work on are diverse and have the potential to impact each side of our marketplace - from Dashers, to Consumers, to Merchants. We are hiring a few Associate Managers that will focus on crafting and executing on how we win in some of our most strategic markets to how we strategize and plan to reach efficiency goals, all while ensuring sustainable yet strong growth for the business. You will report to a Senior Manager within our Central Strategy & Operations team. This is a non-technical role and sits under our Strategy & Operations job family, under the office of the COO. We operate in a hybrid model - you will spend some time in your home office, in person via offsites and testing products in the field - across DashMarts and third-party stores. You’re Excited About This Opportunity Because You Will… • Operate. You will understand the forecasting systems that power our business inside and out — serving as the DRI for forecast accuracy and continuously improving how we predict demand and labor needs. • Experiment. You will identify forecast variance drivers, develop hypotheses, and test model and product changes in partnership with Product, Engineering, and Data Science — including leveraging AI-enabled forecasting tools. • Scale. You’ll transform analytical insights into operational experiments that create measurable and scalable improvements in forecast precision. • Build. You’ll do whatever it takes to launch and maintain forecasting enhancements — from writing complex SQL queries to drafting product requirements and supporting GTM efforts. • Analyze. You’ll assess the operational and financial impacts of forecast improvements, model tradeoffs, and iterate based on data. • Lead and collaborate. You’ll influence a cross-functional team, including local operations, engineering, product, and data science, driving alignment on roadmap priorities. We’re Excited About You Because… • You’re analytical. You have a strong analytical background, advanced SQL proficiency, and a deep understanding of AI tooling. You have past experience building models from scratch, you use data to forecast outcomes. • You solve problems from first principles. You’re excited to solve forecasting and operational problems in innovative ways, and you resist “this is how it’s always been done” thinking. • You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds with SQL and data analysis, but you’re just as comfortable influencing roadmap discussions and strategic priorities. • You have strong business acumen and understand how forecast decisions impact cost, service levels, and network performance. • You have 6-8+ years of professional experience. Ideally you have experience in product operations, financial services, logistics, consulting, engineering, launch operations, or business operations. • You have a completed Bachelor’s Degree. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $136,000—$200,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Lead sales strategy and operations to build scalable commercial initiatives and optimize sales productivity using data and AI. | Experienced in operational discipline, sales strategy execution, analytics, and AI-driven sales productivity tools in multi-stakeholder environments. | About The Team Our Account Development Strategy & Operations team is responsible for designing, building, and running a world-class sales organization to successfully grow our merchants through leading product solutions. This role supports a high-priority business unit within our Commerce Platform. We are looking for an experienced Manager to help build and scale a new commercial initiative. About The Role The ideal candidate is a builder who thrives in ambiguity but grounds their work in uncompromising operational rigor. You will be responsible for defining the annual sales vision and strategy, translating high-level company objectives into actionable quarterly sales goals. You will balance long-term strategic vision with the technical and operational discipline required to stand up new functions, audit sales funnels, and leverage cutting-edge AI to maximize productivity. You will report to the Senior Manager of Sales Strategy & Operations, working at the intersection of Product, Sales, and Analytics to turn a research-backed vision into a highly disciplined, scaled revenue engine. You’re excited about this opportunity because you will… • Set the strategic north star: You will help define the annual sales vision, ensuring it aligns with DoorDash’s overarching goal of becoming a merchant's primary growth partner. • Translate Strategy into Execution: You will set and manage rigorous quarterly sales goals, ensuring the team is focused on the right drivers to achieve sustainable, high-velocity growth. • Establish Operational Governance: You will run the cadence of the business, including Weekly Business Reviews, ensuring every lead, opportunity, and deal is tracked with precision. • Build the inbound engine: You will help stand up and optimize a well-functioning inbound function, ensuring we capture and convert interest effectively. • Drive sales acceleration through rigor: You will improve the efficiency of our sales team by implementing tooling and systems updates, and optimizing the sales funnel through meticulous measurement and inspection for where we are succeeding or need improvement. • Innovate with AI: You will lead constant discovery on the latest AI tools and technologies to drive step-function improvements in sales productivity and outreach effectiveness. We’re excited about you because… • You possess extreme operational discipline: You have a "no stone unturned" approach to operations. You create systems that survive scale and ensure data integrity across all CRM and reporting layers. • You are a 0-to-1 specialist: You love the lowest level of detail. You have a track record of scaling new initiatives within large, complex organizations. You don’t mind getting your hands dirty, moving quickly, and imperfection. • You are an analytical rigorist & truth-seeker: You don't just look at high-level numbers; you dive deep into the funnel to identify root causes. You have a challenger mindset that uses data to guide the team toward the "win-win-win." • You are tech-forward: You are passionate about the future of sales productivity and are eager to experiment with AI-driven tools to give our team a competitive edge. • You are a strategic leader: You can zoom out to see the "ecosystem" while zooming in to fix a broken operational process or tooling issue. • You thrive in multi-stakeholder environments: You can navigate Sales, Product, Analytics, and Planning teams with ease, embodying the "one team, one fight" mentality. • You map complex operational workflows, diagnose data gaps, and architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment. You build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously. We expect this position to be filled by 9/20/26. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $125,800—$185,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Develop and execute CRM lifecycle marketing campaigns to drive customer retention and engagement. | 4+ years CRM or lifecycle marketing experience with familiarity in marketing automation platforms and strong analytical skills. | About the Role We are looking for a strategic, solution-oriented, and creative retention marketer to join the Canada Consumer Lifecycle Marketing team. In this role, you will focus on launching and iterating on CRM programs that drive growth and retention for our core marketplace business in Canada. The ideal candidate is able to think big picture about the customer lifecycle in one moment and seamlessly transition into the details of campaign execution and reporting in the next. They have experience building consensus with cross-functional teams, developing trusted relationships with partners, and excelling at making data-informed decisions to accomplish campaign and business objectives. Key areas of focus include: creating and maintaining campaign and workflow strategy for Canada Core MAU efforts, including offer, cadence, and audience testing; analyzing the impact of initiatives on key business metrics; creative ideation and iteration; and consulting on strategy for various customer workstreams. You're excited about this opportunity because you will... • Own Canada Core Marketplace lifecycle strategy - develop and execute CRM programs that drive engagement, retention, and resurrection for DoorDash's core Canadian customer base • Build end-to-end campaigns - manage audience segmentation, targeting, creative briefing, QA, launch, and post-campaign reporting within Braze • Design and iterate on customer journeys - build trigger-based and always-on CRM programs that meet customers at key moments in their lifecycle (e.g. onboarding, re-engagement, win-back) • Partner cross-functionally - collaborate with Product, Analytics, Promo Strategy, Creative Studio, and Marketing Ops to deliver cohesive lifecycle programs • Analyze and optimize - review campaign and program performance with analytics partners, identify trends, and translate findings into actionable improvements • Stay current on best practices - bring relevant learnings on lifecycle marketing, retention strategies, and CRM innovation to the broader team We're excited about you because you have... • 4+ years of experience in CRM or lifecycle marketing • Deep familiarity with CRM technology including ESPs and marketing automation platforms (e.g. Braze, Iterable, Salesforce Marketing Cloud) • Analytical mindset with strong attention to detail • Strong writer and communicator • Basic knowledge of SQL, HTML, and data visualization platforms (e.g. Tableau, Periscope) • Knowledge of email industry best practices including contact strategies, targeting and segmentation, A/B testing, and analytics • Extremely organized, dependable, self-motivated, and ability to multi-task • Bachelor's degree or equivalent experience Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays. Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others. To learn more about our benefits, visit our careers page here. The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia. $113,000-$141,000 CAD
Drive strategic growth initiatives and manage retail partnerships to expand e-commerce presence. | Requires 5+ years in account management or strategic partnerships with strong analytics and presentation skills. | About The Team The DoorDash Enterprise Retail team manages the strategic vision, acquisition, and development of the largest retail partnerships in North America. This team sits within the New Verticals Business Development organization. We support our merchant’s broader e-commerce strategy, helping them find new ways to acquire, engage with and retain customers. We also love to help our partners solve their operational issues at the lowest level of detail; no job is too big or too small. About The Role The Retail Partnerships Senior Associate will help steer the company's effort to adopt and partner with retailers and CPGs at all levels of the sector. eCommerce is expanding, and DoorDash is making meaningful strides to become a leader in this sector. You will report to a Sr. Manager, Retail Partnerships. We expect this role to be flexible in terms of time spent remote, in-office, and traveling to visit merchant partners. You’re Excited About This Opportunity Because You Will… • Driving and leading on strategic growth initiatives for your Mx portfolio • Working with internal product teams to ensure we’re prioritizing the right features for our merchants, dashers & customers • Project managing the rolling out hundreds of stores across the country • Designing marketing and promotional campaigns for new, returning or churned customers • Getting into the field to do a test delivery • Gathering insights on consumer behavior and shopping patterns • Leading special projects to drive operational efficiency for your partners We’re Excited About You Because… • You’re Impact Motivated -- You have a natural desire to improve the overall business • You’re Curious -- You love digging into low levels of detail to extract insights • You’re Strategic -- You love to find the win-win in develop novel agreement structures to grow business with partners • You’re Resourceful -- You are happy juggling many priorities concurrently and being creative with solutions to move fast • You’re Collaborative - You enjoy working with lots of different people, both external and internal • You’re an Owner - You step up to drive projects forward with minimal supervision Qualifications • 5+ years of account management, consulting, banking, or strategic partnerships in technology or high growth / early stage startups • Bachelor's degree required • Business Development and/or Partnerships experience • Experience with Analytics and Presentation tools • Prior investment banking, consulting experience (preferred, not required) • Proficiency in analytics & visualization tools (e.g., Tableau, Sigma, SQL) Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $106,080—$156,000 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $132,600—$195,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Lead enterprise client onboarding and launch strategies to drive product adoption and long-term engagement. | 4+ years experience in enterprise onboarding or customer success with Fortune 500/1000 clients, strong executive presence, technical fluency with SaaS integrations, and strategic consulting skills. | About The Team DoorDash for Business provides meal solutions to our corporate clientele, but we aren’t stopping there. Our mission is to become the premier benefits partner for executives, employees, and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer for every business use case. We are building an entrepreneurial, customer-obsessed, and fast-moving team to create the right products and services for the future of work. About The Role We are looking for someone who thrives on setting enterprise clients up for success to join our rocketship of a team at DoorDash for Business. As a Sr. Enterprise Onboarding Partner, you will own the launch experience for our largest, most strategic clients — Fortune 1000 companies — within the broader DoorDash for Business portfolio. You will be the strategic architect behind how these complex, high-stakes accounts come to life on our platform, building bespoke launch plans tailored to each client's unique organizational structure, driving buy-in at every level of the enterprise while minimizing time-to-value and eliminating barriers to launch. We are looking for a highly motivated, creative problem-solver with exceptional executive presence, deep business acumen, and the technical fluency to navigate sophisticated SaaS integrations with confidence. This is a true enterprise strategy and customer success role. Reporting to the Senior Manager of Strategy and Operations for DoorDash for Business Client Success, you will work in close partnership with Sales, Implementation, and Strategy & Operations to deliver world-class launches that set the foundation for long-term client success and product adoption. You’re Excited About This Opportunity Because You Will… • Architect – Design bespoke, white-glove launch strategies for Fortune 1000 clients, translating complex organizational needs into actionable, high-impact onboarding plans that drive activation and long-term engagement. • Lead – Command the room. You will own executive-level relationships with senior People Operations leaders, Procurement teams, and Executive Assistants, driving alignment and enthusiasm for launch strategies through compelling storytelling and confident, persuasive communication. • Strategize – Operate at the intersection of customer success and strategic consulting. You will anticipate client needs before they arise, proactively remove blockers, and continuously find creative paths to "yes" — even in the most complex enterprise environments. • Build – Create the playbooks, frameworks, and launch templates that don't yet exist. In a rapidly scaling business, you will define what great looks like — and then raise the bar again. • Activate – Own the metrics that matter. You will be directly accountable for product adoption, activation milestones, and minimizing launch delays, approaching every obstacle with a solutions-first mindset and relentless curiosity. We’re Excited About You Because… • You have 4+ years of experience in enterprise onboarding, implementation, customer success, or strategic consulting with Fortune 500/1000 accounts or in a high-growth SaaS or marketplace environment • You have a demonstrated track record of owning complex, multi-stakeholder enterprise launches from kickoff through full activation — on time, on scope, and with measurable adoption outcomes • You are scrappy, resourceful, and tenacious — you thrive in fast-moving, autonomous environments where the answer isn't always obvious, embrace the iteration that comes with a high-growth org, and find a way to get it done regardless of what's in front of you • You are technically fluent and data-driven — you can use data to tell a compelling story, hold credible conversations about SaaS integrations and product configurations, and know when and how to pull in Product or Engineering to close gaps for the customer • You are deeply customer-obsessed and naturally curious — you get to the "customer why," translate complex requirements into actionable solutions across ops, product, and marketing, and are relentless in meeting customer needs • You're comfortable leveraging AI tools to improve productivity, decision-making, and problem-solving. You actively explore and apply AI in your day-to-day work, bringing a beginner’s mindset and curiosity as you continuously learn and adapt alongside evolving technology. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $88,400—$130,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Develop and execute integrated marketing strategies to drive merchant adoption and growth for DoorDash's Marketplace. | 3-5 years B2B or integrated marketing experience with strong data-driven campaign execution and cross-functional collaboration skills. | About The Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for a marketer who will sit at the intersection of growth, brand, product, and operations, to develop integrated marketing strategies for our merchant business at DoorDash. The integrated marketing team is a group of marketing generalists responsible for translating business goals into marketing strategies and serving as the general manager across the organization to bring those strategies to market. About The Role The B2B Integrated Marketing team is looking for a strategic, entrepreneurial, and data-driven marketer to help grow DoorDash’s Marketplace. This role will report into the team’s Integrated Marketing Lead and will own marketing strategy and execution designed to drive merchant adoption of core DoorDash products and improve the quality inputs that unlock growth on the platform — from merchant app engagement and self-serve tools to menu quality, photo and video coverage, and POS integrations. We’re looking for someone who is eager to learn and grow, with a bias for action and a “roll up your sleeves” attitude. The ideal candidate can think big picture about what it takes to make merchants successful on DoorDash while seamlessly transitioning into the details of campaign execution, analytics, and cross-functional coordination. You’re Excited About This Opportunity Because You Will… • Oversee the integrated marketing strategy of 2-3 key strategic bets for DoorDash, including driving adoption of core DoorDash tools and products and supporting the development and execution of strategies that improve Mx quality inputs • Write creative / strategic briefs, set the marketing strategy, oversee GTM deployment, deliver impact reporting, drive cross-functional alignment, and provide regular status updates on campaign progress with key stakeholders from sales, strategy & operations, marketing, and analytics. • Develop customized marketing strategies and plans for key product initiatives and scale winning strategies to help the team achieve product market fit. • Analyze campaign and product adoption data to surface insights, identify opportunities, and make data-driven recommendations that improve outcomes against key OKRs. We’re Excited About You Because You Have… • Bachelor’s degree or higher. • 3–5 years of experience in B2B marketing, product marketing, or integrated marketing in a corporate or startup environment. • A track record of executing campaigns that drive measurable business impact. • Comfort working with data — including campaign analytics, segment sizing, and A/B testing — to inform strategy and optimize execution. • Experience collaborating with cross-functional stakeholders (Marketing, Product, Sales, Strategy/Ops) on campaigns and experiments. • Strong verbal and written communication skills with the ability to organize and present information clearly to stakeholders at various levels. • A creative and entrepreneurial mindset — you enjoy tackling unsolved problems and finding creative solutions with limited resources. • A collaborative spirit and enthusiasm for working on a team with partners across CRM, paid media, analytics, product, and creative. • Experience with SMB or restaurant businesses is a plus. Applications for this position are accepted on an ongoing basis Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $108,800—$160,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Lead local-first integrated marketing strategies and campaigns to drive growth in emerging markets. | 4+ years marketing experience with strong skills in GTM strategy, consumer insights, and cross-functional leadership. | About The Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for a marketer who will sit at the intersection of growth, brand, product, and operations, to develop integrated marketing strategies for our consumer business at DoorDash. The integrated marketing team is a group of marketing generalists responsible for translating business goals into marketing strategies and serving as the general manager across the organization to bring those strategies to market. About The Role The Consumer Integrated Marketing team is seeking a strategic, entrepreneurial, and data-driven marketer to lead local-first strategies rooted in key consumer insights. In this role, you will own the strategy and execution of integrated marketing campaigns, and develop and scale our emerging local markets strategy to accelerate DoorDash’s growth in priority markets. You’re Excited About This Opportunity Because You Will… • Oversee local-first GTM marketing strategies for emerging local markets, including development of strategic briefs, leading execution across channel and on-the-ground activations, managing budgets, and guiding creative recommendations • Build scalable marketing playbooks to accelerate growth in emerging local markets • Use consumer insights to develop locally relevant messaging, creatives, channel strategies, and campaign goals that resonate with priority audiences and capture growth in emerging markets • Lead the end-to-end testing and launch of new marketing channels and grassroots initiatives - setting data-driven goals, optimizing performance, and scaling successful programs to drive DoorDash customer acquisition in key local markets. • Drive cross-functional alignment across workstreams by communicating progress toward goals, sharing performance results, and proactively identifying risks and mitigation plans • Facilitate weekly updates with core teams across performance, brand, creative, insights, analytics and strategy & operation and support monthly leadership updates We’re Excited About You Because You Have… • Bachelor’s degree or higher; MBA a plus • 4+ years of experience as a Marketer, preferably leading local-first marketing strategies across a mix of performance, retention, and/or integrated marketing • The ability to synthesize audience and market insights into clear implications to inform end-to-end GTM marketing strategies, including creative direction, channel optimizations, and net new local campaign launches • A strong bias for action, with the ability to leverage your intuition when you don’t have all the data and/or results you might need to keep work moving forward • Excellent verbal / written communication and presentation skills and are able to organize critical info both to senior leaders, external partners, and cross-functional stakeholders. • A creative and entrepreneurial mindset; you enjoy tackling unsolved problems, building, scaling, and finding creative solutions with limited resources • The ability to connect with people, build relationships, and influence with authority • A love for collaborating and working on a team with extensive cross-functional experience partnering with groups across marketing (CRM, paid media, creative, etc), analytics, product, strategy & operations, etc. We expect this position to be filled by 5/26/26. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $108,800—$160,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Support and execute marketing campaigns and operations to drive customer engagement and retention. | 1-3 years marketing experience, CRM proficiency, strong communication, operational excellence, and analytical mindset. | About The Team The mission of our Retention Marketing team is to build lasting relationships with our audiences – consumers, dashers, and/or merchants – as soon as they engage with DoorDash by providing them with a personalized, cross-channel experience that delights them and drives them to return to DoorDash to find the products and experiences that are relevant to them. To accomplish this mission, we’re building a team of technical CRM experts who strategize, create, build, QA, and launch marketing campaigns end to end. This team is goaled on optimized reach, high customer relevance, and quality campaign delivery, with fast-paced, operational efficiency. About The Role As an Associate, Campaign Operations on the Retention team, you will be responsible for communications and programs to grow customer engagement & retention across email, push notifications, SMS, and in-app messaging and ensure each campaign has completed all required steps prior to launch, delivering high quality customer experiences on time to the end-consumer. You will collaborate with all parts of the business to create and execute CRM strategies that move business metrics and surprise and delight our customers. In this role, you will sit on the Strategic Bets CRM team with a key objective of driving awareness and growth for emerging and subscale business bets. You will report into the Manager, Campaign Operations, for Consumer on the Retention team within the Growth Marketing organization. You’re Excited About This Opportunity Because You Will… • Create CRM campaign strategy to drive awareness and growth of strategic business priorities with relevant audiences, applying a test and learn mindset • Work closely with the Integrated Marketing function to develop campaign strategy briefs based on business needs and audience behavior, determining the best channel mix, messaging strategy, audience targeting, and number of touchpoints per program • Develop campaign designs and copy for marketing campaigns, using first party tools to apply brand guidelines and value propositions and partnering with creative teams as needed • Build, QA, launch, and optimize retention marketing campaigns across email, push notifications, in-app messaging, and other channels using first and third party platforms • Develop scalable workflows, processes, and best practices to ensure campaigns are launched with high quality and minimal errors • Establish a strong working relationship with cross functional stakeholders in our Creative Studio, Marketing Technology, Integrated Marketing, Promo Strategy, Product, Data Science, and Strategy & Operations teams and partner on ways to increase campaign personalization and improve execution efficiency, using insights, data, and first party tools • Monitor and analyze campaign performance, providing insights and recommendations to improve quality, craft and efficiency for future initiatives • Stay current on marketing best practices in email, push, and SMS and share learnings and insights regularly with the broader marketing team We’re Excited About You Because You Bring… • Experience: 1-3 years of experience in Retention Marketing, Email Marketing, or Lifecycle Marketing with knowledge of email industry best practices including contact strategies, targeting and segmentation, A/B testing, and analytics. • Technical Proficiency: Hands-on experience with CRM technology including ESPs/marketing automation platforms and basic understanding of HTML • Communication: Strong communication and presentation skills – both verbally and written • Operational Excellence: Strong attention to detail, organizational skills, and the ability to manage multiple projects simultaneously. • Speed & ownership: experience navigating ambiguity and fast-paced environments with high degree of ownership and initiative to ensure quick action on next steps • Analytical Mindset: Ability to interpret data and analytics to inform decisions and optimize campaign development and quality. Basic knowledge of SQL and data visualization platforms (e.g. Tableau, Periscope) • Collaborative Approach: Excellent interpersonal and communication skills to work effectively with cross-functional teams and stakeholders Applications for this position are accepted on an ongoing basis. Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $71,400—$105,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Lead growth, profitability, and strategic roadmap for CPG partnerships and go-to-market strategy. | 4-6 years experience with strong ownership, analytical skills, and ability to build and scale business initiatives. | About The Team DoorDash Drive is our rapidly scaling fulfillment platform serving restaurants, grocers, retailers, and CPGs on a global scale. We are a highly entrepreneurial group, constantly identifying the largest pain points across our partners and building differentiated solutions powered by our logistics network and the flywheel connecting Dashers, Merchants, and Customers. Beyond our core restaurant business, we're also placing bets on new lines of business that leverage DoorDash's unique data and delivery capabilities. About The Role We are looking for someone who is passionate about building new business lines and scaling partnerships to join our Strategy & Operations team. You will be responsible for growing our CPG partnerships and go-to-market strategy, working with some of the world's largest consumer brands to unlock new ways they can leverage DoorDash's platform and marketplace insights to drive value across their business. This role will own the growth, profitability, and strategic roadmap for our CPG offering. We are looking for a highly motivated first-principles thinker with a deep sense of ownership, someone who can move fluidly between building partner-facing narratives and diving into the details to identify the next big product offering opportunity. Reporting to the Senior Manager of Strategy & Operations, you will work closely with product, engineering, business development, and other cross-functional partners to turn early-stage bets into scalable businesses. You’re Excited About This Opportunity Because You Will… • Own & Strategize: You will own your business segment end-to-end, defining and executing strategies to drive growth and adoption of key initiatives. You will set direction for both near-term impact and long-term success, shaping how we invest and scale over time. • Build & Innovate: You will lead 0→1 initiatives and develop new growth opportunities, partnering with Product to define our roadmap through a combination of data-driven insights and partner feedback. • Operate & Execute: You will get to the lowest level of detail to drive execution against your strategy, working cross-functionally with Product, Operations, Sales, and Engineering to bring initiatives to life and scale impact. • Lead Partner Relationships: You will serve as a key point of contact for strategic partners, building strong relationships and partnering closely to grow their business and inform our approach. We’re Excited About You Because… • You have an extreme sense of ownership. You display extreme ownership for the products and business lines that you are responsible for. You never shy away from raising your hand to solve ambiguous problems and are able to motivate and empower your teammates to go above and beyond. • You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow. • You’re a builder. You enjoy building from the ground up and excel in creating structure and process. • You’re an analytical powerhouse. You let data win arguments, and you’re comfortable pulling your own data in SQL and modeling in Excel. • You thrive with a diverse set of responsibilities. You love working across a breadth of disciplines and teams. • You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking. • You’re even-keeled. You thrive under pressure and maintain a sense of calm when faced with challenging and time-sensitive obstacles • You’re persuasive. You are an effective communicator, speaking as if you’re right and listening as if you’re wrong. You meet people on their level. • You don’t need a guide. You dive into difficult problems and come up with a plan. • You have 4-6 years of experience. You’ve succeeded in a competitive, challenging environment Bonus Points • You have experience working with CPGs • You have experience scaling both logistics and software offerings • You have experience in managing or supporting a complex P&L. • You have experience in the tech industry launching new partners and new products. • You have a demonstrated interest in logistics, on-demand services, and marketplaces. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Create and execute data-driven consumer promotional strategies to drive acquisition, engagement, and retention. | 5+ years experience in analytics or business operations with strong SQL and stakeholder management skills. | About The Team The mission of our Consumer Retention Marketing team is to build lasting relationships with our customers as soon as they engage with DoorDash by providing them with a personalized, cross-channel experience that delights them and drives them to return to DoorDash to find the products, merchants, and deals that are relevant to them. Within the broader Consumer Retention Marketing team, the Consumer Promotions Strategy team blends data analytics with strategy to create value for our consumers by launching promotional campaigns that engage and inspire our consumers. About The Role As a Consumer Promotions Strategy Associate Manager, you will create integrated promotional strategies that accelerate consumer acquisition, engagement, and retention. You will own the execution of promotional campaigns and work to improve them through testing and experimentation, informed through ongoing analysis of customer data. You will report to one of the Managers of the Consumer Promotions Strategy team within our Consumer Retention Marketing team. You’re Excited About This Opportunity Because You Will… • Identify consumer cohort trends, and suggest areas to intervene within the customer lifecycle • Work with complex data sets to develop strategic, analysis-motivated consumer pricing and promotions plans • Analyze campaign results to identify drivers of performance and opportunities to iterate on test structure • Partner with our Retention Marketing and Strategy & Operations teams to test and manage multiple consumer promotions across hundreds of geographies across the U.S. • Develop a first-of-its-kind promotions playbook for our lifecycle and Dashpass workstream that aggregates and balances goals between Consumer Marketing-funded, Merchant-funded, and Enterprise Merchant promotions • Partner with BI and Engineering to create ETLs and ensure dynamic events and data are properly routed to our CRM platform • Establish a strong working relationship with cross functional stakeholders in our Retention, Product, Tech & Operations, Analytics and Strategy teams We’re Excited About You Because You Have… • Bachelor's degree or equivalent working experience and 5+ years of experience in finance/management consulting, business operations, growth marketing/marketing analytics, or business analytics • Experience digging into large data sets, translating it into applicable insights, proposing and executing data driven strategies to own the performance • Intermediate to strong analytical/SQL skills; able to build forecasting models for marketing campaigns • Advanced Excel skills to perform complex functions • Experience translating data into applicable insights for partners • Strong stakeholder management and interpersonal skills • Experience with CRM technology including ESPs, segmentation tools, and complex data structures and systems We expect this position to be filled by 7/5/2026. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $108,800—$160,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Lead strategic and operational initiatives to improve delivery quality and efficiency through data-driven insights and cross-functional collaboration. | 3-5 years experience in high-growth environments with strong analytical, problem-solving, and cross-functional collaboration skills, preferably with a Bachelor's degree. | About The Team DoorDash’s Commerce Platform powers merchants with the tools they need to grow and operate their businesses—both in-store and online. Drive On-Demand is a key component of this platform, providing white-label fulfillment solutions for merchants across verticals such as restaurants, grocers, and retailers. As part of the Commerce Platform Logistics team, we own cost and quality for the Restaurant (Rx) business—ensuring that DoorDash Commerce Platform is the most reliable way for merchants to reach their customers through their first-party channels. This means improving fulfillment quality, reducing operating costs, and building scalable solutions to enhance customer, merchant, and dasher experiences. About The Role At DoorDash, we believe that the reliability and quality of our service is our competitive advantage, and we are looking for a leader who is passionate about building a seamless delivery experience for consumers, merchants, and dashers. As an Associate Manager, Commerce Platform Logistics, you will play a key role in analyzing, tracking, and improving delivery quality, partnering with cross-functional teams to identify trends, scope impactful initiatives, and support the execution of quality and unit economic improvement strategies. Your work will be both strategic and deeply operational. One day, you might be sizing the impact of key product initiatives to support long-term quality improvements. The next day, you could be deep-diving into customer satisfaction (CSAT) data to uncover the root causes of customer pain points and leading an experiment to drive real-world improvements. As The Part Of This Team, You Will • Track and analyze cost and quality metrics across strategic merchants, conducting deep-dives to identify key drivers of quality defects and savings opportunities. • Own logistics for high-growth business lines in Catering and Health • Assist in structuring and executing operational tests to identify solutions for reducing defects like lateness or in-store wait times. • Partner with Logistics, Analytics, and Product teams to scope and assess initiatives that can improve the efficiency and quality of the logistics system • Engage with cross-functional teams to support initiatives that enhance merchant and customer experience. You’re Excited About This Opportunity Because You Will… • Own a high growth/ high visible opportunity to lead quality initiatives that address the most unique and challenging questions on the Commerce Platform. • Analyze key quality metrics and contribute to defining north star metrics that track performance improvements. • Partner with GMs to identify and execute growth strategy through data-driven insights to drive business top line. • Collaborate with cross-functional teams (Product, Analytics, Engineering, and Operations) to influence product roadmap on quality-focused features. • Run structured experiments and operational tests to uncover the best ways to improve fulfillment quality. We’re Excited About You Because… • You have strong analytical skills and can use data to identify trends, uncover root causes, and drive informed decision-making. • You are a strong problem solver and can break down complex problems into actionable steps. • You thrive in a cross-functional environment and are comfortable working with Product, Engineering, Analytics, and Operations teams. • You are highly detail-oriented and have a strong ability to organize, track, and analyze performance data. • You have a bias for action and can operate effectively in fast-paced, ambiguous environments. • You are comfortable working with data—SQL experience is a plus but not required. • Have 3-5 years of relevant experience in high-growth environments required • Bachelor’s degree required; Masters Degree preferred but not required. We expect this position to be filled by 7/5/26. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Lead and execute strategy, testing, and operations for new advertising ventures by collaborating across teams to build and scale new products. | 5+ years in strategy, product management, or consulting with proven 0-to-1 project leadership and strong data-driven problem solving. | About the Team Our Ads team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core Advertiser and Consumer audiences. On the Ads New Ventures team, our mission is to design, test, launch, and scale new business lines + products to help Advertisers & Consumers thrive on the platform. About the Role As an Associate Manager, you'll help scope, test, and operate the next generation of DoorDash's new advertising businesses, products, and services. You will report to the Senior Manager, Ads New Ventures, and lead cross-functional collaboration between DoorDash's operations, sales, marketing, product, design, research, engineering and analytics teams to deliver our boldest opportunities in the Ads space. You'll have the opportunity to help define new bets based on user needs, build MVPs, set + operationalize GTM strategy, collect live insights, improve operational performance, and influence strategic build, buy, partner decisions. This role is your chance to grow into the GM of bold ambitious ideas. You're excited about this opportunity because you will... • Build - Conceptualize, build, and launch new bets at DoorDash • Strategize - Shape the business unit strategy, influence the product vision, and develop GTM strategy for adoption • Experiment - Scope tests and experiments to help us answer questions that require new data • Execute - Drive pilot and build plans in partnership with cross-functional teams • Analyze - Build models to evaluate product success and set new goals • Influence - Build consensus among cross-functional partners, such as Product, Engineering, Operations, Sales, Marketing, and Analytics teams as we grow ventures from idea to reality We're excited about you because... • You have 5+ years of experience in strategy & operations / product management / management consulting / mergers & acquisitions or related experience (preferable in the advertising or ad tech industry) • You have a proven track record leading 0→1 projects, independently identifying, scoping, and proving performance for high potential concepts. • You're energized by diving into difficult problems with first principles and working cross-functionally with multi-disciplinary teams. • You're a logic & data-driven problem solver that can leverage Excel/Google Sheets to derive answers (SQL experience is a plus) • You have a strong growth mindset. Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400-$155,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Drive strategy and operations to bring SaaS products to market for merchant partners, including sales, onboarding, product feedback, and cross-functional collaboration. | Experience in product go-to-market, consultative selling, product curiosity, AI tool fluency, and ability to work across merchant segments and with cross-functional teams. | About the Team DoorDash Drive is our company's hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and abroad. DoorDash Drive allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences. About the Role We're bringing SaaS products to market for our merchant partners targeted at 1/ helping them build deep, rich relationships with their customers and 2/ surfacing their brand in the way that lands with potential customers - and we need someone who can help us bring these to market in a way that resonates and drives adoption. Example: A reputation management platform. Think of it as a merchant's central command center for understanding and acting on what their customers are saying and then helping them do something about it. Our products sit within the DoorDash Commerce Platform that serves enterprise restaurant brands, regional chains, and independent operators. You'll be working across multiple products at varying stages of maturity. You're excited about this opportunity because... This is as much a strategy role as it is an operations role. Below are examples of the types of problems you'll be tasked with owning or supporting upon joining the team: • Iterate the sales playbook and product positioning. Figure out what messaging lands with different merchant segments - enterprise chains, mid-market regionals, independents. Test it. Iterate. Scale it. • Run competitive positioning. Map the landscape, build the case for why merchants should buy this over alternatives (or over doing nothing, which can sometimes be the more common competitor). • Sell directly to merchants. This is a consultative sales motion. You'll be on calls with merchant decision-makers - marketers, operations leads, franchise business consultants - deeply understanding their workflows and goals to help them understand how these tools can solve their day to day problems and provide them with additional leverage. • Onboard merchants. Design and run the onboarding experience. Figure out what drives high adoption and stickiness across different org structures. • Shape the product. You're the closest person to the merchant. You'll feed quantitative data and qualitative feedback into the product roadmap. When operators tell you something, you'll ask 20 more questions to more deeply understand where they're coming from - and whether the product, the pitch, or both need to change. • Work cross-functionally. Our closest team members are Product, Engineering, Analytics, and Sales - the right person for this role can get technical where needed (hello Claude Code!) and collaborate heavily with account owners to sell direct to Merchants. If you've ever thought - "I wish a job existed where I could build new products alongside Product/Eng, and engage directly with end customers" then you're in luck. We're excited about you because... • You've brought a product to market before - or been close enough to the process that you know what it actually takes (not just the framework, the work) • You're genuinely curious about the product. You'd ask for a demo before you started strategizing about go-to-market. You'd want to understand the problems a merchant is trying to solve before building a pitch deck. • You can sell. Not "support the sales team" sell - actually get on a call with decision makers, understand their problems and objections and influence them. • You're comfortable with ambiguity. These products are at different stages. Priorities shift. You'll need to manage context-switch between building a prototype, standing up a new merchant facing process and troubleshooting a merchant issue in the same afternoon. • You use AI tools to give yourself leverage. You build workflows in Claude Code, automate analysis, and use AI to move faster than someone without those tools. This is how you operate day-to-day, not something you're "interested in exploring." • You have a strong personality and build rapport easily. You can work with opinionated, direct stakeholders and hold your own without being combative. • You'd rather go talk to an end customer than sit in a room theorizing about what they want. Preferred Qualifications • Restaurant or food tech operators who've been close to the merchant experience • SaaS go-to-market roles, especially at early-stage or growth-stage companies • Startup operators who've worn multiple hats and built processes from scratch • Consultants - but the kind who built things, not just advised on them Required Qualifications • You've done some version of consultative selling - whether that was your title or not • You have real product curiosity (you dig into how things work, not just how to position them) • You can build and test a pricing or GTM hypothesis, not just present one • You're fluent with AI tools (Claude Code, Cursor, similar) as part of your daily workflow • You can write clearly, present persuasively, and hold a room with senior stakeholders • You're comfortable spanning enterprise and SMB segments - different merchants, different motivations, different sales motions This Role Is NOT for You If... • You need structure handed to you. There's no established playbook, no onboarding curriculum for the products, no "here's how we've always done it." • You're more comfortable analyzing than doing. This role requires you to build things, sell things, and make decisions with incomplete information - not write recommendation decks. • Your AI fluency means using ChatGPT to wordsmith emails and polish slide decks. We mean something different: using tools like Claude Code to build workflows, automate repetitive analysis, and give yourself operational leverage. If that distinction doesn't resonate, this isn't the right fit. • You operate better on an island. The cross-functional partners here are smart and opinionated. You need to build trust and navigate these relationships both internally and externally. • You want a clearly scoped lane. This is a Swiss-army-knife role across multiple products at different stages. If you want to go deep on one thing, this will frustrate you. We expect this position to be filled by 4/26/2026. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $87,000-$128,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Lead end-to-end GTM launch strategy and cross-functional coordination for new products and features. | 4+ years experience in product operations or related fields with strong project management, communication, and strategic planning skills. | About The Team DoorDash Digital Ordering is DoorDash’s first software-as-a-service business unit – offering a suite of services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels. The business is one of the fastest-growing segments within DoorDash, and yet is only scratching the surface of a generational opportunity to better serve hundreds of thousands of merchants across the Americas to help them grow their business and improve working lives in one of the country’s biggest industry sectors. About The Role As a Product Operations – GTM leader on the Digital Ordering team, you will drive the operational launch strategy for new products, features, pricing updates, and platform enhancements. You will sit at the center of Product, PMM, Sales Enablement, Marketing, Strategy & Operations, and field teams to ensure launches are clear, coordinated, and set up for adoption. You will own the end-to-end GTM brief and launch operating process: defining what is shipping, who it is for, how it should be positioned, what field teams need to know, and what operational changes are required to support a successful launch. You will also serve as the primary point of contact for sales and field teams on product-related questions, ensuring feedback loops from the market inform future launches and product improvements. This role is ideal for someone who thrives in ambiguity, can turn incomplete inputs into structured launch plans, and enjoys leading highly cross-functional work that directly impacts product adoption and revenue outcomes. You’re Excited About This Opportunity Because You Will… • Own the GTM operating process for Digital Ordering product launches, including new features, pricing changes, and strategic platform updates • Draft and maintain the core Product GTM Brief for launches • Lead cross-functional project management across Product, PMM, Marketing, Sales Enablement, Sales, and Strategy & Operations to bring products to market successfully • Partner with Marketing to inform launch messaging and channel strategy across email, content, PR, paid, events, and other relevant channels • Partner with Sales Enablement to ensure field readiness through clear enablement planning and materials • Own updates to battlecards and other competitive or field-facing product resources • Serve as the primary point of contact for field teams and sales enablement on product-related questions, including real-time support in channels such as #platform-sales • Partner with Product to define and track launch success metrics and adoption KRs for newly launched products • Translate field feedback, customer needs, and launch learnings into actionable recommendations for future GTM motions and product improvements • Improve launch processes, templates, and operating rhythms to make Product GTM more scalable as the business grows We’re Excited About You Because… • You have 4+ years of experience in product operations, go-to-market, business operations, strategy & operations, product marketing, consulting, or a related field • You have experience leading cross-functional workstreams in a high-growth environment • You are highly structured and can turn ambiguity into clear plans, timelines, and deliverables • You are an excellent writer and communicator, able to distill complex product details into simple messaging for internal teams • You have strong product sense and can connect customer needs, product capabilities, and commercial implications • You are comfortable managing many stakeholders and driving alignment without direct authority • You are detail-oriented and operationally rigorous, especially when managing launch timelines, dependencies, and field readiness • You are proactive, scrappy, and energized by building new processes in a fast-moving environment • You are customer-first and bring humility, curiosity, and strong judgment to cross-functional work • Experience in SaaS, B2B product launches, enablement, or field-facing GTM roles is a plus We expect this position to be filled by 6/13/26. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Lead operational launch strategy and cross-functional coordination for product go-to-market initiatives. | 4+ years experience in product operations or related fields with strong cross-functional leadership and communication skills. | About The Team DoorDash Digital Ordering is DoorDash’s first software-as-a-service business unit – offering a suite of services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels. The business is one of the fastest-growing segments within DoorDash, and yet is only scratching the surface of a generational opportunity to better serve hundreds of thousands of merchants across the Americas to help them grow their business and improve working lives in one of the country’s biggest industry sectors. About The Role As a Product Operations – GTM leader on the Digital Ordering team, you will drive the operational launch strategy for new products, features, pricing updates, and platform enhancements. You will sit at the center of Product, PMM, Sales Enablement, Marketing, Strategy & Operations, and field teams to ensure launches are clear, coordinated, and set up for adoption. You will own the end-to-end GTM brief and launch operating process: defining what is shipping, who it is for, how it should be positioned, what field teams need to know, and what operational changes are required to support a successful launch. You will also serve as the primary point of contact for sales and field teams on product-related questions, ensuring feedback loops from the market inform future launches and product improvements. This role is ideal for someone who thrives in ambiguity, can turn incomplete inputs into structured launch plans, and enjoys leading highly cross-functional work that directly impacts product adoption and revenue outcomes. You’re Excited About This Opportunity Because You Will… • Own the GTM operating process for Digital Ordering product launches, including new features, pricing changes, and strategic platform updates • Draft and maintain the core Product GTM Brief for launches • Lead cross-functional project management across Product, PMM, Marketing, Sales Enablement, Sales, and Strategy & Operations to bring products to market successfully • Partner with Marketing to inform launch messaging and channel strategy across email, content, PR, paid, events, and other relevant channels • Partner with Sales Enablement to ensure field readiness through clear enablement planning and materials • Own updates to battlecards and other competitive or field-facing product resources • Serve as the primary point of contact for field teams and sales enablement on product-related questions, including real-time support in channels such as #platform-sales • Partner with Product to define and track launch success metrics and adoption KRs for newly launched products • Translate field feedback, customer needs, and launch learnings into actionable recommendations for future GTM motions and product improvements • Improve launch processes, templates, and operating rhythms to make Product GTM more scalable as the business grows We’re Excited About You Because… • You have 4+ years of experience in product operations, go-to-market, business operations, strategy & operations, product marketing, consulting, or a related field • You have experience leading cross-functional workstreams in a high-growth environment • You are highly structured and can turn ambiguity into clear plans, timelines, and deliverables • You are an excellent writer and communicator, able to distill complex product details into simple messaging for internal teams • You have strong product sense and can connect customer needs, product capabilities, and commercial implications • You are comfortable managing many stakeholders and driving alignment without direct authority • You are detail-oriented and operationally rigorous, especially when managing launch timelines, dependencies, and field readiness • You are proactive, scrappy, and energized by building new processes in a fast-moving environment • You are customer-first and bring humility, curiosity, and strong judgment to cross-functional work • Experience in SaaS, B2B product launches, enablement, or field-facing GTM roles is a plus We expect this position to be filled by 6/13/26. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Manage and execute campaign and business reporting, deliver insights, and collaborate with sales and marketing teams to support advertising partners. | 2-5 years experience in analytics or operations, intermediate/advanced SQL, Excel and presentation skills, client-facing experience, and a BA/BS degree. | About The Team Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach all DoorDash audiences (consumer, dasher, and merchant). This role will be responsible for providing insights to our Ads Team and advertisers. About The Role • Manage and execute on campaign and business reporting for our largest advertising partners • Create case studies, deliver insights and be the subject matter expert on all things related to our suite of marketing solutions • Identify trends and develop recommendations to clients & their business • Partner with our Account Management/ Sales teams to better enable their ability to sell • Collaborate with cross functional partners including sales, marketing, analytics, and product You’re Excited About This Opportunity Because You Will… • Build- You enjoy leveraging data to build insights for sales/ account teams and clients • Operate- You aren’t afraid to roll up your sleeves and get to the lowest level of detail • Problem Solve- You enjoy diving into problems without a playbook and answering questions via data • Partner- You’ve worked closely with sales and account teams before and know what they need and how to help them achieve their goals We’re Excited About You Because… • You have 2-5 years of experience in analytics, consulting, strategy & operations, planning, or operations; high growth startup experience preferred • You have Intermediate / Advanced SQL experience • You have Excel and Powerpoint (or Google Sheets and Google Slides) experience • You are comfortable working across multiple projects & priorities and hitting deadlines • You have a proven track record of delivering insights needed to hit business goals and succeeding in a complex and fast moving environment • You have experience in media analytics and/or consumer insights • You have client facing experience • You have a BA/BS degree Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $87,000—$128,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Lead strategy and execution of ads platform operations including automation, AI integration, and cross-functional collaboration. | 10+ years in strategy and operations with leadership experience and strong analytical skills, preferably in advertising or ad tech. | About The Team Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. The Ads Platform Strategy & Operations team is responsible for: 1) Driving sales and campaign lifecycle efficiency via automation and process optimization, 2) Building the platform foundation to help us scale, and 3) Creating simple self-serve tools for merchants to drive GMV growth. About The Role We're looking for a senior builder and operator who is passionate about working across teams to develop systems, processes, and tools that will enable our advertising business to continue scaling through a period of hypergrowth. As the Director of Ads Platform Strategy & Operations, you will own the overall vision, strategy, and execution of all tools and systems that support our advertising business — with a particular emphasis on leveraging Gen AI to revolutionize how we sell, build, and optimize campaigns. Specifically, You Will • Own the overall vision, strategy, and execution of the Ads Platform S&O roadmap, covering the full sales and campaign lifecycle — from proposal and contracting through execution, invoicing, and reporting. • Champion and lead the integration of Gen AI across our ads workflows, identifying high-leverage opportunities to drive scalability across the org. • Partner with Sales and merchant teams to identify gaps in existing workflows; and implement, manage, and scale sales and operations via offshore resources, automation tools, and streamlined end-to-end processes. • Work closely with Product and Engineering to create and execute quarterly roadmaps focused on infrastructure, tooling, and automation. • Oversee Ad Operations and manage team leads to scale operations, grow offshore resources, and improve team SLAs. • Work with internal teams (Billing, Accounting, Finance, Compliance, Legal) to support scaled ways to propose, contract, execute, and invoice campaigns. • Use data-driven decision-making to run and scale experiments — from new engagement models for Sales to new self-serve tools for Merchants — to drive Ads growth. • Build systems to improve quality of campaign delivery and overall excellence of what we deliver for our advertisers. You’re Excited About This Opportunity Because You Will… • Build: You are eager to implement efficiency, automation, and best practices — and excited to explore the best ways to leverage Gen AI that will unlock our ability to scale. • Analyze: You use data-driven decision-making to design, run, and scale experiments and operational improvements that move the business forward. • Operate: You want to roll up your sleeves, get to the lowest level of detail, and find the best solution in practice — not just in theory. • Collaborate: You value cross-functional partnerships and will thrive working across Sales, Operations, Insights, Product, Engineering, Legal, Accounting, and more to deliver results. • Strategize: You'll develop the strategy and roadmap to best serve our advertisers and internal partners through a period of rapid growth. We’re Excited About You Because… • You have 10+ years of experience in strategy & operations, product operations, product management, business operations, management consulting, or ad operations — experience in advertising or ad tech is strongly preferred. • You have a proven track record of leading highly complex, cross-functional projects and delivering results on time. • You have deep expertise in process design and optimization, with a passion for operational efficiency and a willingness to get into the details. • You have a strong interest in, or direct experience with, leveraging AI and other emerging technologies to solve real business problems. • You don't need a playbook. You dive into difficult, ambiguous problems and develop a clear plan forward. • You are a strong leader who has managed direct reports and teams, and who gets energized by building and developing talent. • You thrive while wearing multiple hats and working across a variety of high-visibility projects and workstreams simultaneously. • You have exceptional analytical skills (Excel / Google Sheets / SQL) and are proficient — and a fast learner — across a variety of tech platforms such as Salesforce, Snowflake, and internal tools. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $197,200—$290,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Manage advertising partnerships and campaigns to drive revenue growth and optimize digital marketing strategies. | 3+ years digital media account management experience, strong analytical skills, and ability to build strategic partnerships. | About The Team The ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This team is seeking additional team members to build an industry-leading ads and promotions business across DoorDash’s core category, enterprise restaurant brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. About The Role The Account Manager, Enterprise Ad Sales role will steer the company's efforts in adopting and partnering with major Restaurants across our strategic portfolio of merchants. You will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads & promos strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering with a keen focus on intra-quarter upsells and optimization of campaigns. You will also work cross-functionally with marketing, analytics, and product to innovate on our future approach and solutions. You will report into the Head of Ad Sales in our Enterprise Sales & Business Development organization. You’re Excited About This Opportunity Because You Will… • Be part of the growing DoorDash Ads & Promos team • Facilitate end-to-end marketing conversations across a portfolio of restaurant advertisers with an emphasis on optimizations and upsells • Oversee the tactical execution with our largest partners • Steer the development, adoption and scaling of Restaurant ads & promos products • Build a marketing calendar with restaurant partners in your book of business • Develop long-term business plans alongside your Account Executive and our partners for their digital growth strategies • Create marketing campaigns; own post-campaign reporting • Optimize and upsell based on performance against advertiser KPIs • Work with partners across DoorDash to align companywide resources to help build-out our partners' digital businesses We’re Excited About You Because… • You are a detail oriented account manager with 3+ years of experience in digital media • Impact Motivated -- You have a natural desire to improve the overall business • Curious -- You love digging into low levels of detail to extract insights • Strategic -- You love to find the win-win in novel agreement structures to grow business with partners • Diverse -- You are happy juggling many priorities concurrently • Bachelor's degree required, MBA or Masters Degree a plus • Business Development and Partnerships experience • Experience with Analytics and Presentation tools • You have proficiency in analytics and visualization tools Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $102,880—$151,200 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $128,600—$189,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144."
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