Docker

Deliver technical solutions, present Docker platform features, and support customer success. | Experience in customer relationships, technical presentations, Docker/container ecosystem knowledge, and software development. | At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! We are looking for a talented Senior Solutions Architect to join our expanding team. In this high-impact role, you will be part of a team of solution architects that deliver outstanding results to our most important Strategic and Enterprise customers and our ecosystem partners by ensuring that customers successfully adopt the Docker platform and achieve their business objectives. This role reports to our Director of Solutions Architect and works collaboratively with Technical Account Mangers, Sales, Docker Engineering and Product Management teams to best serve our customers. Responsibilities • Deliver high levels of customer satisfaction through technical engagement designed to share knowledge, known best practices for adopting Docker products, identifying and preventing issues, and ensuring that customers experience value. • Work closely with Technical Account Managers to help customers be successful with Docker • Presenting and discussing application development topics using Docker solutions with Developers. • Talking with customers about how to improve their developer experience and SDLC. • Writing application code as part of demos and workshops. • Presenting on topics related to Docker and DevOps, and demonstrating key features and capabilities of the Docker platform. • Assist customers with technical questions, leveraging other resources as appropriate, and escalating critical issues as appropriate. • Meet virtually or in person with your customers. • Advocate for product enhancements with Engineering & Product Management to solve customer challenges. • Present to technical executives and directors on the Docker platform strategy, concepts, and roadmap. • Coordinate critical support issues and provide context and continuity across different teams that interface with your customers. • Author technical content such as presentations, white papers, knowledge base articles, architectural diagrams, or demos to leverage your field experience across customers and partners. • Leverage best practices for Docker products to guide customers to a sustainable, scalable Docker environment. Qualifications • Experience in managing customer relationships at the technical and business level. • Experience presenting solutions and demonstrations to small and large audiences, virtually and in person. • Experience interfacing with internal teams, including technical support, product, and engineering, to enhance documentation, enablement, and product features to improve customer experience and enablement. • Experience developing application code, and a clear understanding of the challenges developers experience on a daily basis. • Ability to solve technical problems and translate customer experience to actionable feedback for engineering. • Experience developing collateral to assist customers with best-practice adoption. • Experience with virtualization and cloud services (VMWare, Azure, AWS, GCP, etc.). • Experience in Linux and Windows administration. • Experience with DevOps concepts and tools (continuous integration and deployment, configuration management, serverless architecture, etc.) • Experience with Docker and the container ecosystem • Experience with AI coding agents and MCP servers is preferred • 1+ years experience in software development • Willingness to travel to customer locations. What to expect First 30 days • You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program • You will learn how to navigate through award-winning sales tools such as; Salesforce, Outreach, Sigma, and Docker. • Actively engage with senior stakeholders, and manage relationships with clients • You will work closely with your peers and partner with TAMs to develop strategies to advocate for our customers. • At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. First 60 days • You will be laser-focused on supporting the sales and customer success teams during your second month. • You will have connected with all of your team members. • You will gain in-depth knowledge of Docker’s products and how they impact our customers. • You will have an advanced understanding of tools, activities, and best practices to be successful in your role. First 90 days • In month three, you will be confident in your craft and ready to immerse yourself in our customer’s business needs fully. • You will continue efforts to improve messaging, processes, and activities. • Educate our clients about our product roadmap and undertake product training for users • You will be ready to operate independently at full speed. Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024. Please see the independent bias audit report covering our use of Covey here. Perks • Freedom & flexibility; fit your work around your life • Designated quarterly Whaleness Days plus end of year Whaleness break • Home office setup; we want you comfortable while you work • 16 weeks of paid Parental leave • Technology stipend equivalent to $100 net/month • PTO plan that encourages you to take time to do the things you enjoy • Training stipend for conferences, courses and classes • Equity; we are a growing start-up and want all employees to have a share in the success of the company • Docker Swag • Medical benefits, retirement and holidays vary by country • Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Support development and implementation of data privacy policies, conduct risk assessments, and ensure compliance with data privacy laws. | Requires 5+ years in data privacy, familiarity with GDPR, CCPA, HIPAA, and certifications like CIPP/E or CIPP/US. | About the position At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! The Senior Data Privacy & AI Analyst will report to Docker’s VP & Head of Legal. You will be responsible for supporting the development, implementation, and maintenance of data privacy policies, procedures, and controls across the organization. You will play a crucial role in helping us maintain compliance with applicable data privacy and AI laws, regulations, and industry best practices by working cross-functionally with Docker’s Engineering, Product Development, go-to-market (Sales, Marketing, Customer Success) and G&A teams. Your work will directly impact our ability to safeguard the personal information of our customers, partners, and employees while driving continuous improvements in our data privacy practices. Your work will be instrumental in helping the Company reach its growth objectives while meeting its data protection and AI regulation obligations. This position will be a core member of the extended Legal team with exposure to Docker’s senior executives and the opportunity to grow beyond the initial responsibilities and role based on expanding company needs. Responsibilities • Conduct regular data privacy and AI risk assessments and audits to identify potential areas of non-compliance and recommend appropriate mitigation measures. • Collaborate with cross-functional teams to develop and implement data privacy and AI policies, procedures, and controls in line with applicable laws, regulations, and industry best practices. • Monitor and analyze changes to data privacy and AI laws and regulations, advising the organization on necessary updates and adjustments. • Support the development and delivery of data privacy training programs to educate employees on their responsibilities under relevant data privacy laws and regulations. • Assist in the investigation and resolution of data privacy requests. • Collaborate with Legal, Compliance, and IT to ensure that data processing agreements, data protection impact assessments, and other required documentation are in place and up to date. • Maintain records of data processing activities, ensuring accuracy and completeness. • Assist with the organization's privacy management software, tools, and systems. • Collaborate with the Sales, DealDesk and Compliance on customer data protection questionnaires. Requirements • Bachelor's degree in Computer Science, Engineering, Law, or a related field. • 5+ years of hands-on experience in data privacy, data protection, and/or AI. Familiarity with data privacy laws and regulations such as GDPR, CCPA, and HIPAA. • Experience with regulatory domains such as data privacy (GDPR, CCPA, HIPAA), AI-specific regulations (e.g., EU AI Act), information security, or financial/industry compliance • Certified Information Privacy Professional (CIMP, CIPP/E, CIPP/US) or equivalent certification. • AI-Native prompting capability. • Strong analytical, problem-solving, and critical thinking skills. • Excellent written and verbal communication skills, with the ability to effectively communicate complex data privacy concepts to non-experts. • Strong attention to detail and commitment to maintaining accurate records. • Proven ability to work effectively in a fast-paced, deadline-driven environment. • Ability to collaborate with diverse teams and build strong working relationships. Benefits • Freedom & flexibility; fit your work around your life • Designated quarterly Whaleness Days plus end of year Whaleness break • Home office setup; we want you comfortable while you work • 16 weeks of paid Parental leave • Technology stipend equivalent to \$100 net/month • PTO plan that encourages you to take time to do the things you enjoy • Training stipend for conferences, courses and classes • Equity; we are a growing start-up and want all employees to have a share in the success of the company • Docker Swag • Medical benefits, retirement and holidays vary by country • Remote-first culture, with offices in Seattle and Paris

Serve as a trusted technical advisor to enterprise customers, driving adoption, managing relationships, and ensuring customer success with Docker’s platform. | 4+ years in a customer-facing technical role with strong understanding of containerization, Kubernetes, CI/CD, and cloud-native practices, along with excellent communication skills. | This a Full Remote job, the offer is available from: United States, Canada At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! As a Senior Technical Account Manager (TAM) at Docker, you will serve as a trusted advisor to our most strategic customers, ensuring they realize measurable value from their investment in Docker’s platform. TAMs are responsible for guiding adoption, managing technical relationships, and influencing customer outcomes across the post-sales lifecycle. This role sits within Docker’s Customer Engineering Group, which unifies pre- and post-sales technical teams to deliver a seamless, outcomes-driven customer experience. You’ll collaborate closely with Solutions Engineers, Engagement Services, and Product teams to help customers accelerate time-to-value, reduce friction, and achieve long-term success with Docker. What You’ll Do Customer Success and Adoption • Build strong relationships with assigned enterprise customers, understanding their technical landscape, priorities, and success criteria. • Drive product adoption and operational maturity, aligning Docker capabilities to customer objectives and outcomes. • Conduct regular technical and business reviews to demonstrate value realization and identify opportunities for growth. • Anticipate risks and blockers, developing mitigation plans in partnership with customer and internal teams. Technical Engagement and Collaboration • Serve as the primary post-sales technical contact and advocate for assigned accounts, connecting customer feedback to Product, Engineering, and Support. • Partner with Solutions Engineers to ensure smooth handoff from pre-sales to onboarding and sustained success thereafter. • Create and share reusable best practices, reference architectures, and technical playbooks that scale customer success. • Provide proactive guidance on containerization, CI/CD, infrastructure-as-code, and emerging developer productivity trends. Operational Excellence • Maintain high-quality documentation of customer engagements, health status, and progress toward success metrics. • Contribute to a consistent TAM engagement model, leveraging standardized processes for onboarding, health reviews, and renewals. • Support development of scalable initiatives such as 1:many workshops and digital enablement programs. What We’re Looking For • 4+ years in a customer-facing technical role (e.g., TAM, Solutions Architect, DevOps Consultant, Customer Engineer). • Strong understanding of Docker, Kubernetes, CI/CD, IaC, and cloud-native development practices. • Proven ability to translate technical capabilities into business outcomes and drive measurable customer value. • Excellent communication skills across both technical and executive audiences. • Skilled at identifying patterns and building long-term strategies beyond point solutions. • Comfortable working cross-functionally in a global, distributed organization. Bonus Qualifications • Experience with developer-first platforms or PLG (product-led growth) models. • Familiarity with AI/ML infrastructure or agent-based development platforms. • Prior experience in post-sales or lifecycle management at an infrastructure or SaaS company. What to Expect First 30 Days • Complete onboarding and ramp-up training on Docker’s products, tools, and engagement frameworks. • Shadow experienced TAMs and Solution Engineers on customer calls to learn engagement rhythms. • Meet your portfolio of customers and understand their environments, goals, and success metrics. • Build relationships with internal partners including Support, Product, and Sales. • Review existing customer documentation and success plans to identify initial opportunities for impact. First 90 Days • Take ownership of a customer portfolio and begin leading account engagements. Conduct your first technical or executive business reviews with guidance from your manager. • Establish a cadence of customer check-ins, documenting key success milestones and adoption progress. • Identify at least one process or content improvement that can scale customer engagement or reduce friction. • Contribute to cross-functional discussions that connect customer insights with product feedback. One-year Outlook • Own the full lifecycle for a portfolio of strategic or enterprise customers, delivering measurable improvements in adoption and health scores. • Build executive relationships and serve as the customer’s voice within Docker. • Contribute to building the broader TAM engagement model through shared best practices and enablement resources. • Demonstrate impact through increased customer value realization, renewal success, and platform expansion. • Mentor new TAMs and participate in developing scalable frameworks for onboarding and customer engagement. Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024. Please see the independent bias audit report covering our use of Covey here. Perks • Freedom & flexibility; fit your work around your life • Designated quarterly Whaleness Days plus end of year Whaleness break • Home office setup; we want you comfortable while you work • 16 weeks of paid Parental leave • Technology stipend equivalent to $100 net/month • PTO plan that encourages you to take time to do the things you enjoy • Training stipend for conferences, courses and classes • Equity; we are a growing start-up and want all employees to have a share in the success of the company • Docker Swag • Medical benefits, retirement and holidays vary by country • Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE This offer from "Docker" has been enriched by Jobgether.com and got a 82% flex score.

Support strategic accounts by leading technical discovery, shaping requirements, and acting as a trusted advisor to drive business value. | Extensive experience in enterprise sales engineering, strong understanding of cloud platforms and containers, and excellent stakeholder management skills. | At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! We are seeking a highly consultative, commercially minded Senior Solutions Engineer to support our most strategic accounts. This role is a critical technical seller position, owning pre-sales technical strategy, shaping customer requirements early, and influencing outcomes in complex, competitive sales cycles. You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through • Technical Selling & Deal Shaping, • Technical Champion Ownership & Thought Leadership, • Customer & Internal Advocacy and • Competitive & Strategic Selling This role reports to the Director of Solutions Engineering and operates at the intersection of technical depth, business acumen, and competitive selling discipline. Responsibilities Technical Selling & Deal Shaping: • Lead technical discovery to deeply understand customer business objectives, constraints, success criteria, and buying drivers. • Shape technical requirements early in the sales cycle to align customer outcomes with Docker’s differentiated value. • Design, position, and execute structured PoCs and PoVs, including defining success criteria, evaluation plans, and exit strategies. • Influence customer decision-making through workshops, whiteboarding sessions, and technical executive briefings. • Translate complex technical capabilities into clear business value narratives. Technical Champion Ownership & Thought Leadership: • Build, own, and expand relationships with customer technical champions and influencers. • Establish credibility as a trusted advisor through technical thought leadership, architectural guidance, and industry best practices. • Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities. • Maintain engagement beyond initial sale ensuring outcomes are realized and leveraging insights to support future sales motions. Customer & Internal Advocacy: • Advocate for customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience. • Coordinate with Post Sales and Support resources to ensure continuity across the customer lifecycle. • Develop reusable technical assets (workshops, demos, reference architectures, enablement content) to scale impact across accounts. Competitive & Strategic Selling: • Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the cycle. • Partner with Sales to develop technical win strategies for strategic and competitive accounts. Qualifications • Proven experience as a Solutions Engineer, Sales Engineer, or Solution Architect in complex enterprise sales. • Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria. • Ability to engage credibly with senior technical and business stakeholders. • Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. • Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. • Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Experience experience strongly preferred. • Excellent communication, influence, and stakeholder management skills. • Willingness to travel to customer sites as required. • Located in or near the San Francisco/bay area location. What to expect First 30 days • You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program • You will learn how to navigate through award-winning sales tools such as; Salesforce, Outreach, SalesForce, Looker, and Docker. • Actively engage with senior stakeholders, and manage relationships with clients • You will work closely with your peers and partner with CSMs to develop strategies to advocate for our customers. • At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. First 60 days • You will be laser-focused on supporting the CS Team during your second month. • You will have connected with all of your Team members. • You will gain in-depth knowledge of Docker’s products and how they impact our customers. • You will have an advanced understanding of tools, activities, and best practices to be successful in your role. First 90 days • In month three, you will be confident in your craft and ready to immerse yourself in our customer’s business needs fully. • You will continue efforts to improve messaging, processes, and activities. • Educate our clients about our product roadmap and undertake product training for users • You will be ready to operate independently at full speed. Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024. Please see the independent bias audit report covering our use of Covey here. Perks • Freedom & flexibility; fit your work around your life • Designated quarterly Whaleness Days plus end of year Whaleness break • Home office setup; we want you comfortable while you work • 16 weeks of paid Parental leave • Technology stipend equivalent to $100 net/month • PTO plan that encourages you to take time to do the things you enjoy • Training stipend for conferences, courses and classes • Equity; we are a growing start-up and want all employees to have a share in the success of the company • Docker Swag • Medical benefits, retirement and holidays vary by country • Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Support strategic accounts through technical discovery, solution design, and advocacy, acting as a trusted advisor and technical champion. | Proven experience in complex enterprise sales, technical consulting, and familiarity with cloud platforms, containers, and DevOps, with strong stakeholder management skills. | At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! We will consider candidates located within a 30-minute flight or a three-hour drive of the San Francisco Bay Area. We are seeking a highly consultative, commercially minded Senior Solutions Engineer to support our most strategic accounts. This role is a critical technical seller position, owning pre-sales technical strategy, shaping customer requirements early, and influencing outcomes in complex, competitive sales cycles. You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through • Technical Selling & Deal Shaping, • Technical Champion Ownership & Thought Leadership, • Customer & Internal Advocacy and • Competitive & Strategic Selling This role reports to the Director of Solutions Engineering and operates at the intersection of technical depth, business acumen, and competitive selling discipline. Responsibilities Technical Selling & Deal Shaping: • Lead technical discovery to deeply understand customer business objectives, constraints, success criteria, and buying drivers. • Shape technical requirements early in the sales cycle to align customer outcomes with Docker’s differentiated value. • Design, position, and execute structured PoCs and PoVs, including defining success criteria, evaluation plans, and exit strategies. • Influence customer decision-making through workshops, whiteboarding sessions, and technical executive briefings. • Translate complex technical capabilities into clear business value narratives. Technical Champion Ownership & Thought Leadership: • Build, own, and expand relationships with customer technical champions and influencers. • Establish credibility as a trusted advisor through technical thought leadership, architectural guidance, and industry best practices. • Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities. • Maintain engagement beyond initial sale ensuring outcomes are realized and leveraging insights to support future sales motions. Customer & Internal Advocacy: • Advocate for customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience. • Coordinate with Post Sales and Support resources to ensure continuity across the customer lifecycle. • Develop reusable technical assets (workshops, demos, reference architectures, enablement content) to scale impact across accounts. Competitive & Strategic Selling: • Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the cycle. • Partner with Sales to develop technical win strategies for strategic and competitive accounts. Qualifications • Proven experience as a Solutions Engineer, Sales Engineer, or Solution Architect in complex enterprise sales. • Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria. • Ability to engage credibly with senior technical and business stakeholders. • Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. • Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. • Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Experience experience strongly preferred. • Excellent communication, influence, and stakeholder management skills. • Willingness to travel to customer sites as required. • Located in or near the San Francisco/bay area location. What to expect First 30 days • You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program • You will learn how to navigate through award-winning sales tools such as; Salesforce, Outreach, SalesForce, Looker, and Docker. • Actively engage with senior stakeholders, and manage relationships with clients • You will work closely with your peers and partner with CSMs to develop strategies to advocate for our customers. • At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. First 60 days • You will be laser-focused on supporting the CS Team during your second month. • You will have connected with all of your Team members. • You will gain in-depth knowledge of Docker’s products and how they impact our customers. • You will have an advanced understanding of tools, activities, and best practices to be successful in your role. First 90 days • In month three, you will be confident in your craft and ready to immerse yourself in our customer’s business needs fully. • You will continue efforts to improve messaging, processes, and activities. • Educate our clients about our product roadmap and undertake product training for users • You will be ready to operate independently at full speed. Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024. Please see the independent bias audit report covering our use of Covey here. Perks • Freedom & flexibility; fit your work around your life • Designated quarterly Whaleness Days plus end of year Whaleness break • Home office setup; we want you comfortable while you work • 16 weeks of paid Parental leave • Technology stipend equivalent to $100 net/month • PTO plan that encourages you to take time to do the things you enjoy • Training stipend for conferences, courses and classes • Equity; we are a growing start-up and want all employees to have a share in the success of the company • Docker Swag • Medical benefits, retirement and holidays vary by country • Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Lead and develop a high-performing solutions engineering team to drive technical closure and customer success. | Over 10 years of experience in technical sales or pre-sales for distributed systems or developer platforms, with at least 5 years in management, and deep understanding of containerization, cloud-native architectures, and developer tools. | At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! As Director, Solutions Engineering, you will lead a high-performing pre-sales engineering organization responsible for driving technical alignment and customer success throughout the sales process. You will collaborate closely with Sales, Product, and Engineering to develop scalable technical sales strategies that help customers realize the full potential of Docker’s platform. Your focus will be on enabling your team to drive technical closure efficiently and consistently while ensuring customers see clear business value. Responsibilities • Lead, develop, and inspire a team of Solutions Engineers, ensuring professional growth and high performance. • Partner with the Sales organization to drive technical closure, guiding solution validation and evaluation to achieve customer success and sales goals. • Establish repeatable processes for discovery, solution design, and proof validation that highlight Docker’s differentiated value. • Collaborate with Product and Engineering to share the Voice of the Customer, influencing roadmap and prioritization. • Develop and execute enablement programs that enhance the technical selling capabilities of both SEs and Sales. • Create an environment of continuous improvement focused on customer outcomes, operational excellence, and innovation. • Work closely with sales leadership to define metrics, performance standards, and success measures for technical sales excellence. • Coach, mentor, and empower your team to engage effectively with enterprise-level customers and communicate complex technical concepts clearly. Qualifications Required: • 10+ years of experience leading technical sales or pre-sales teams for distributed systems or developer platforms. • Proven success in guiding teams that support technologies for software supply chain security, security governance, or developer productivity. • Minimum of 5 years in management, including hiring, mentoring, and scaling high-performing teams. • Deep understanding of containerization, cloud-native architectures, and developer tools. • Strong communication and executive presentation skills, with the ability to build trust across technical and business audiences. Preferred: • Operational experience with Docker, Kubernetes, or similar container-based platforms. • Familiarity with CI/CD pipelines, cloud-native applications, and at least one major cloud provider. • Background in software development or scripting. • Experience enabling developer productivity through coding assistants, AI integrations, or AI agent development. • Bachelor’s degree in Computer Science or related field (or equivalent experience). • Willingness to travel to support key customer engagements. What to Expect 30 Days • Successfully onboard, gaining familiarity with Docker’s platform, customers, and go-to-market strategy. • Establish relationships with your team and cross-functional partners. 90 Days • Develop and align a 12-month strategic plan with Sales and Product leadership. • Begin executing key initiatives focused on improving technical closure rates and sales process efficiency. One-Year Outlook • Scale and enable a high-impact Solutions Engineering organization that drives measurable customer success and revenue growth. • Become a trusted advisor across Sales, Product, and Engineering by championing customer insights and technical excellence. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024. Please see the independent bias audit report covering our use of Covey here. Perks • Freedom & flexibility; fit your work around your life • Designated quarterly Whaleness Days • Home office setup; we want you comfortable while you work • 16 weeks of paid Parental leave • Technology stipend equivalent to $100 net/month • PTO plan that encourages you to take time to do the things you enjoy • Quarterly, company-wide hackathons • Training stipend for conferences, courses and classes • Equity; we are a growing start-up and want all employees to have a share in the success of the company • Docker Swag • Medical benefits, retirement and holidays vary by country Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. Due to the remote nature of this role, we are unable to provide visa sponsorship. #LI-REMOTE

Lead design and implementation of scalable data infrastructure and pipelines, drive technical strategy, mentor engineers, and collaborate cross-functionally to support enterprise-wide analytics needs. | 6+ years software engineering with 3+ years in data engineering, expert Snowflake and DBT skills, strong Python and SQL proficiency, AWS experience, system design expertise, and leadership capabilities. | At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! Docker is seeking a Staff Software Engineer to join our Data Engineering team and drive the technical evolution of data systems that power analytics across the entire company. As Docker continues to scale with millions of developers and thousands of enterprise customers globally, we need a senior technical leader who can design, build, and launch scalable data infrastructure that enables data-driven decision making across Product, Engineering, Sales, Marketing, Finance, and Executive teams. This is a hands-on technical leadership role combining deep individual contribution with strategic thinking and mentorship responsibilities. You'll be responsible for architecting and implementing robust data systems and processes that support Docker's analytic needs while establishing technical standards and best practices for the data organization. You'll work closely with cross-functional teams to understand requirements and deliver data solutions that drive business outcomes. Success in this role requires expert-level technical skills in modern data platforms, strong system design capabilities, and the ability to influence technical direction while mentoring and developing other engineers. You'll play a critical role in scaling Docker's data capabilities as we continue to expand our product portfolio and serve enterprise customers worldwide. Responsibilities Technical Strategy & Architecture Leadership • Define and drive the technical strategy for Docker's data platform architecture, establishing long-term vision for scalable data systems • Lead design and implementation of highly scalable data infrastructure leveraging Snowflake, AWS, Airflow, DBT, and Sigma • Architect end-to-end data pipelines supporting real-time and batch analytics across Docker's product ecosystem • Drive technical decision-making around data platform technologies, architectural patterns, and engineering best practices • Establish technical standards for data quality, testing, monitoring, and operational excellence Hands-On Engineering & System Development • Design and build robust, scalable data systems that process petabytes of data and support millions of user interactions • Implement complex data transformations and modeling using DBT for analytics and business intelligence use cases • Develop and maintain sophisticated data orchestration workflows using Apache Airflow • Optimize Snowflake performance and cost efficiency while ensuring reliability and scalability • Build data APIs and services that enable self-service analytics and integration with downstream systems Cross-Functional Collaboration & Requirements Engineering • Partner with Product, Engineering, and Business teams to understand analytics requirements and translate them into technical solutions • Collaborate with Data Scientists and Analysts to enable advanced analytics, machine learning, and business intelligence capabilities • Work with Finance, Sales, and Marketing teams to deliver accurate reporting and operational dashboards • Support customer-facing analytics initiatives and embedded reporting capabilities • Engage with Security and Compliance teams to ensure data governance and regulatory requirements are met Technical Operations & Reliability • Own operational excellence for critical data systems including monitoring, alerting, and incident response • Implement comprehensive data quality frameworks and automated testing for data pipelines and transformations • Drive performance optimization and cost management initiatives across the data platform • Establish disaster recovery and business continuity procedures for business-critical data systems • Lead troubleshooting and resolution of complex technical issues affecting data availability and accuracy Mentorship & Technical Leadership • Mentor junior and mid-level engineers on technical skills, system design, and data engineering best practices • Conduct technical design reviews and provide guidance on architectural decisions • Drive knowledge sharing initiatives including documentation, tech talks, and cross-team collaboration • Establish and promote engineering excellence practices across the data organization • Contribute to hiring and technical assessment processes for data engineering roles Required Qualifications Technical Expertise • 6+ years of software engineering experience with 3+ years focused on data engineering and analytics systems • Expert-level experience with Snowflake including advanced SQL, performance optimization, and cost management • Deep proficiency in DBT for data modeling, transformation, and testing with experience in large-scale implementations • Strong expertise with Apache Airflow for complex workflow orchestration and pipeline management • Hands-on experience with Sigma or similar modern BI platforms for self-service analytics • Extensive AWS experience including data services (S3, Redshift, EMR, Glue, Lambda, Kinesis) and infrastructure management • Proficiency in Python, SQL, and other programming languages commonly used in data engineering • Experience with infrastructure-as-code, CI/CD practices, and modern DevOps tools System Design & Architecture • Proven track record designing and implementing large-scale distributed data systems • Deep understanding of data warehousing concepts, dimensional modeling, and analytics architectures • Experience with stream processing, event-driven architectures, and real-time data systems • Knowledge of data governance, security frameworks, and compliance requirements (GDPR, CCPA) • Strong background in performance optimization and cost management for cloud data platforms Leadership & Collaboration • Demonstrated ability to drive technical strategy and influence engineering decisions across teams • Experience mentoring engineers and leading technical initiatives without direct management authority • Excellent communication skills with ability to explain complex technical concepts to diverse audiences • Track record of successful cross-functional collaboration with Product, Business, and Executive stakeholders • Experience establishing technical standards and driving adoption across engineering organizations Preferred Qualifications • Experience at high-growth technology companies, particularly in developer tools or infrastructure software • Background with container technologies, Kubernetes, or cloud-native development • Knowledge of machine learning platforms and MLOps practices • Experience with additional cloud platforms (GCP, Azure) and multi-cloud data strategies • Familiarity with modern data catalog tools, metadata management, and data lineage systems • Advanced degree in Computer Science, Data Engineering, or related technical field • Experience with customer-facing analytics and embedded reporting solutions • Knowledge of financial data systems and revenue analytics Key Success Metrics • Successful design and delivery of scalable data systems supporting company-wide analytics needs • System reliability and performance metrics meeting enterprise SLA requirements • Cost optimization achievements for data infrastructure while maintaining performance • Technical mentorship effectiveness measured by team growth and knowledge transfer • Cross-functional stakeholder satisfaction with data platform capabilities and reliability • Contribution to data engineering best practices and technical standards adoption Impact You'll Make As a Staff Software Engineer in our Data group, you'll be instrumental in building the data foundation that powers Docker's product innovation and business intelligence. You'll architect and implement systems that enable teams across Docker to make data-driven decisions while creating analytics capabilities that differentiate our products in the market. Your technical leadership will be critical to scaling Docker's data infrastructure as we continue to expand our product portfolio and serve enterprise customers globally. You'll have the opportunity to work on challenging technical problems at scale while directly influencing Docker's data strategy and mentoring the next generation of data engineers. Your contributions will enable millions of developers to build better software through the insights and capabilities your data systems provide. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024. Please see the independent bias audit report covering our use of Covey here. Perks • Freedom & flexibility; fit your work around your life • Designated quarterly Whaleness Days • Home office setup; we want you comfortable while you work • 16 weeks of paid Parental leave • Technology stipend equivalent to $100 net/month • PTO plan that encourages you to take time to do the things you enjoy • Quarterly, company-wide hackathons • Training stipend for conferences, courses and classes • Equity; we are a growing start-up and want all employees to have a share in the success of the company • Docker Swag • Medical benefits, retirement and holidays vary by country Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. Due to the remote nature of this role, we are unable to provide visa sponsorship. #LI-REMOTE

Design and implement core backend systems for AI Gateway including model routing, secure credential storage, policy enforcement, and developer APIs. | 8+ years backend engineering experience with Go and/or Rust, expertise in distributed scalable systems, cloud infrastructure, secure service design, and familiarity with AI/ML platforms. | At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! Docker AI Gateway is our answer to the complexity of taking AI agents from prototype to production. It’s a powerful, intelligent, and secure control point that eliminates the toil of model orchestration, tool management, observability, and governance—so developers can focus on building incredible AI agents, not gluing together infrastructure. The Gateway sits at the center of modern AI applications, offering: A model and tool routing layer with built-in security and cost optimization A familiar OpenAI-compatible interface and MCP server Unified observability and policy enforcement Auto-RAG, tool injection, session summarization, and more We’re just getting started—and we need exceptional engineers to help us build the backbone of the future of agent-based development. Responsibilities Design and implement core systems powering the AI Gateway, including the model router, MCP gateway, and control plane Build infrastructure that supports dynamic model selection, auto-failover, cost-based routing, and policy enforcement Own critical capabilities such as secure credential storage, session summarization, caching, and rate limiting Develop APIs for developers building with OpenAI-compatible interfaces and the Model Context Protocol Build the underlying infrastructure to support evaluation, telemetry, replay, and backtesting for agents and LLM workflows Lead architectural decisions and mentor engineers as the team scales Collaborate with product and design to create delightful experiences in our control plane UI Contribute to roadmap planning, technical strategy, and cross-functional alignment Key Problems You’ll Help Solve Build a unified abstraction layer across diverse model and tool providers (OpenAI, Anthropic, Google, AWS Bedrock) Implement secure and scalable identity and credential vaulting for tool and model access Create infrastructure to support real-time and historical analytics of AI agent behavior Ensure policy enforcement and logging works end-to-end—from prompt to tool to response Develop seamless developer experiences through intuitive APIs and first-class observability Required Qualifications: 8+ years of backend engineering experience with production-grade systems Deep knowledge of distributed and highly scalable systems, cloud-native infrastructure, and API design Experience building secure, high-throughput services (e.g., gateways, proxies, load balancers, policy engines) Fluency in Go, and/or Rust (both preferred) Familiarity with AI/ML platforms or model serving infrastructure A strong product mindset—you're excited about building developer-facing tools Ownership mentality with a bias for shipping, learning, and iterating Bonus Qualifications: Prior experience with OpenAI, Anthropic, or similar LLM APIs Familiarity with RAG architectures, vector databases, or agent frameworks (e.g., LangChain, AutoGPT, CrewAI) Experience with policy engines (e.g., OPA), observability frameworks (e.g., OpenTelemetry), or API gateways Understanding of OAuth2.1, secret management, and cloud IAM systems Experience with Kubernetes, Docker, and microservices architecture We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024. Please see the independent bias audit report covering our use of Covey here. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave Technology stipend equivalent to $100 net/month PTO plan that encourages you to take time to do the things you enjoy Quarterly, company-wide hackathons Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. Due to the remote nature of this role, we are unable to provide visa sponsorship. #LI-REMOTE

Plan and conduct user research, communicate insights, manage multiple projects, advocate for user needs, and contribute to research best practices. | 2+ years experience in UX research or related field, preferably with a Master's/Doctoral degree in behavioral research, experience with developer tools, and strong communication skills. | At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! UX Research at Docker is a fast-paced, collaborative team with lots of opportunity for those who are passionate about developer experience. As a member of the UX Research team at Docker, you will partner with Product Designers, Product Managers, Engineers and our community to identify areas of improvement and opportunities for us to explore. Responsibilities: • Plan and conduct exploratory, generative and evaluative user research. • Determine appropriate research methods, define and conduct research across multiple projects. Provide both tactical and strategic insights based on this research. • Communicate insights and recommendations in a consumable, engaging way using artifacts such as reports, journey maps, personas, and other formats as appropriate that guide our team towards a delightful developer experience • Manage multiple projects at the same time • Advocate for user needs throughout the product development process • Educate broader team on research best practices and evangelize research methods and results throughout the organization • Contribute to building best practices, processes, training, documentation, and standards to help evolve the research discipline Qualifications: • Previous exposure to behavioral research methods and ability to translate data and observations into a compelling story that includes recommendations for design • Master's/Doctoral degree in behavioral research preferred as well as experience as a user experience researcher, human factors practitioner, industrial engineer, cognitive engineer, information architect, or similar • Engineering background or previous experience with developer tools preferred • Experience creating repeatable, scalable research methods • Experience with mixed-method research and integrating insights • Excellent communication and interpersonal skills including the ability to present research concepts and insights clearly and persuasively across different audiences at varying levels of the organization. • Knowledge and experience with visual communication and data visualization preferred • Ability to work in a fast-paced, agile environment • Experience building complex products in both B2B, B2C, or B2B2C is preferred • 2+ years of experience required What to expect in the first 30 days: • Onboard with the User Research team • Meet stakeholders and get an introduction to Docker technologies and history • Review and get up to speed on the work you will be supporting • Begin to conduct research activities What to expect in the first 90 days: • Continue learning Docker tools and processes • Define and lead research studies • Synthesize learnings and present findings to your team in an impactful way What to expect in the first year: • Develop deep understanding of Docker customers and domain expertise • Deliver insights that drive customer value and support business objectives • Use customer and product expertise to contribute to product roadmap development • Share best practices with teammates and participate actively in the development of research tools, processes and training materials for the larger organization We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024. Please see the independent bias audit report covering our use of Covey here. Perks • Freedom & flexibility; fit your work around your life • Designated quarterly Whaleness Days • Home office setup; we want you comfortable while you work • 16 weeks of paid Parental leave • Technology stipend equivalent to $100 net/month • PTO plan that encourages you to take time to do the things you enjoy • Quarterly, company-wide hackathons • Training stipend for conferences, courses and classes • Equity; we are a growing start-up and want all employees to have a share in the success of the company • Docker Swag • Medical benefits, retirement and holidays vary by country Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. Due to the remote nature of this role, we are unable to provide visa sponsorship. #LI-REMOTE