Discord

Develop and oversee policies for Discord's revenue products, advise product teams on safety and compliance, and collaborate across teams to ensure policies support business growth while protecting users. | Over 7 years of experience in trust and safety, content or product policy, with at least 2 years managing policy teams, and deep knowledge of advertising standards, platform integrity, and regulatory frameworks. | Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Discord is evolving how we generate revenue whilst staying true to our values of user trust and authentic community connection. As a Senior Manager of Ads, Revenue & Commerce Policy, you'll play a pivotal role in shaping the policies that govern our revenue products — from advertising and Nitro subscriptions to creator revenue, app monetization, and our Developer Policy. You'll be the founding leader of the Ads, Revenue & Commerce Policy team, working at the intersection of business growth, user safety, and brand safety. In this role, you'll develop content and product policies that enable Discord's revenue initiatives whilst protecting our users and brand. You'll translate complex regulatory requirements and industry standards into practical, scalable policies. You'll advise product teams on safety risk, helping them build with safety by design from the start. You'll manage and mentor policy experts with varying levels of experience, helping them grow whilst delivering high-quality policy work. And you'll partner across Legal, Trust & Safety, Product, Revenue, Sales, and Business Partnerships to ensure our commercial products reflect Discord's commitment to user wellbeing. What you'll be doing Manage and develop a team of policy experts with various experience levels, providing mentorship, strategic direction, and support for their professional growth Develop and maintain comprehensive content and product policies for Discord's revenue products, including advertising (Quests, Video Quests), Nitro subscriptions, creator monetisation, app monetisation, Developer Policy, and emerging commercial initiatives Serve as the primary policy advisor to revenue product leaders and developers, providing guidance on safety risk assessment, policy implications, and compliance requirements throughout the product development lifecycle Translate regulatory requirements (such as advertising standards, consumer protection laws, and platform integrity regulations) into actionable policy frameworks and operational guidance Collaborate with Trust & Safety to create clear, enforceable policy criteria and decision frameworks that scale across our global moderation workflows Partner with Legal to ensure policies align with regulatory obligations whilst enabling business objectives Work cross-functionally with Product, Engineering, Data Science, Revenue, Sales, and Business Partnership teams to identify policy gaps, evaluate product changes, and balance user safety with product innovation Create external-facing policy documentation and user-facing communications that explain our commercial policies in Discord's authentic voice Monitor industry trends, peer company approaches, and emerging regulatory developments in online advertising, creator economies, and platform monetisation Lead policy reviews and risk assessments for new revenue product launches, providing strategic recommendations to senior leadership Represent Discord externally to business partners, advertisers, and other external stakeholders What you should have 7+ years of experience in trust and safety, content policy, product policy, or advertising policy roles at technology platforms, ads tech, communication services, or online marketplaces 2+ years of experience managing policy professionals, with a track record of developing talent and building high-performing teams Deep knowledge of advertising policies and industry standards (e.g., IAB guidelines, platform advertising policies, brand safety frameworks) Experience advising product teams on policy implications and conducting risk assessments for new product features Demonstrated ability to write clear, enforceable policies that balance user protection, business needs, and regulatory compliance Strong understanding of platform integrity issues, including fraud, scams, and other harmful content in commercial contexts Familiarity with relevant regulations such as consumer protection laws, advertising standards, children's safety regulations, and platform transparency requirements Excellent stakeholder management skills with the ability to influence without authority and build consensus across Legal, Product, Trust & Safety, Revenue, Sales, and Business Partnership teams Experience creating scalable operational guidance and training materials for content moderation teams Outstanding written and verbal communication skills, with the ability to distil complex policy issues into executive briefs and user-facing documentation Analytical mindset with the ability to use data and user research to inform policy decisions This position is US-based and can be remote but if you live in the Bay Area, you’re welcome to work from our beautiful SF office. The US base salary range for this full-time position is $232,000 to $261,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Own revenue forecasting, partner on territory design, develop dashboards, analyze sales trends, and improve sales processes. | Over 6 years in sales or revenue operations, proven analytical skills, experience with CRM and sales analytics tools, and deep knowledge of the ad industry. | Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. We're looking for a Sales Operations Manager to serve as a strategic partner to our sales leadership team. In this role, you'll own the systems, processes, and analytics that enable our sales organization to operate efficiently and hit ambitious revenue targets. You'll work cross-functionally to drive forecasting accuracy, optimize territory and account strategies, and ensure our teams have the insights they need to succeed. What You'll Do Own revenue forecasting and pipeline management, delivering accurate weekly and monthly projections to leadership and identifying risks and opportunities early Partner with sales leadership on territory design, account segmentation, and coverage models to maximize revenue potential and seller productivity Lead the annual and quarterly quota-setting process, ensuring targets are data-driven, equitable, and aligned with business objectives Develop and maintain dashboards and reporting that give sales leaders visibility into team performance, pipeline health, and key business metrics Analyze sales cycle trends, win/loss patterns, and conversion rates to surface actionable insights that improve sales effectiveness Drive continuous improvement of sales processes, tools, and workflows to reduce friction and increase selling time Support strategic initiatives including new market expansion, sales team scaling, and go-to-market optimization What you should have: 6+ years of experience in sales operations, revenue operations, or pricing and yield management in digital media and advertising. Proven track record of developing analysis, insights, and recommendations for a sales org. Ability to be nimble and manage competing priorities in a zero to 1 environment and a fast sales growing team. Strong analytical skills with ability to derive actionable insights from complex data sets. Deep experience in the ad industry and ad tech ecosystem. Experience with CRM systems (e.g., Salesforce) and proficiency in sales analytics tools. Excellent communication skills, with the ability to motivate and inspire a team. Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. The US base salary range for this full-time position is $232,000 - $261,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Oversee and improve the accounts receivable process, manage a team, and collaborate with cross-functional departments. | Requires 5+ years of AR experience, team management, proficiency in Oracle Fusion, and experience in a global environment, with a focus on process improvement and customer relations. | Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Come be a part of the Global Accounting Operations team at Discord, where we oversee Accounts Payable, Accounts Receivable, Purchasing Operations, Expense and Corporate Credit Cards. The Global Accounts Receivable Manager will oversee the entire receivables process, ensuring accuracy, efficiency, and compliance with company policies. This role will manage and analyze Discord’s receivables, ensure timely collection, maintain accurate records, optimize the overall AR process, and maintain strong relationships with customers. Manage, mentor, and develop a team of AR analysis, providing coaching on technical skills, process optimization, and professional growth while fostering a collaborative and high-performing team culture. Within the Global Accounting Operations Team we pride ourselves on Delivering for Customers everyday which are our internal Discord team members and external Discord customers. We are looking to enhance our Accounts Receivable process within Oracle Fusion, working closely with our Revenue Accounting and Systems Teams to implement best practices and provide meaningful data. What you'll be doing • Manage Team: Lead and develop AR team members. • Invoice Review: Review and validate invoices in Oracle Fusion to ensure accuracy and compliance with company policies and customer agreements. • Process Optimization: Oversee and continuously improve AR processes, implementing best practices and streamlining workflows within Oracle Fusion for timely and accurate invoicing, collections, and reconciliations. • Collections Strategy: Develop and enforce policies and procedures for effective collection, reducing DSO (Days Sales Outstanding) and minimizing outstanding balances. • Customer Relations: Foster positive relationships with key customers, managing escalated inquiries and resolving billing disputes to maintain customer satisfaction. • Reporting & Analysis: Prepare and present AR aging reports, collection metrics, and financial analyses to senior management, providing insights for informed decision-making. • Compliance & Internal Controls: Ensure compliance with accounting regulations, company policies, and internal controls to safeguard financial data integrity. • Collaboration: Work closely with Sales, Sales Operations, Tax and Revenue Accounting departments to address issues impacting accounts receivable and coordinate on credit policies. • Month End Close: Conduct month end close tasks within Oracle Fusion and prepare month and quarter close reporting. What you should have • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field • 5+ years of accounts receivable experience in the advertising space, with 2+ years of people management experience • Salesforce experience • Proficiency in accounting software (e.g., Oracle, SAP, NetSuite) and advanced Microsoft Excel skills • Strong analytical, communication, and problem-solving skills • Proven track record in process improvement and experience managing an AR team • Ability to handle and prioritize multiple tasks to meet all deadlines • Experience in a global multi legal entity environment • Familiarity with Oracle Fusion ERP systems is a plus Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. The US base salary range for this full-time position is $148,000 to $166,500 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Lead the development and iteration of Discord's safety policies, leveraging ML/AI, managing a team, and ensuring compliance with global regulations. | Over 10 years in trust & safety or platform governance, team management, regulatory expertise, ML/AI experience, and strong cross-functional collaboration skills. | Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Discord's Product Policy team shapes how millions of people play games and hang out with their friends. The Safety Policy team sits at the heart of this mission, developing the content and product policies that protect users while preserving what makes Discord special: a place built for gaming where friends can talk, play, and have fun together. We're looking for a Director of Safety Policy to lead policy development for Discord's consumer products and experiences. This isn't your typical policy role. You'll combine deep policy expertise with cutting-edge ML/AI approaches, using LLMs to develop, test, and iterate on policies that work at Discord's scale. You'll work at the intersection of user safety, product innovation, and operational excellence, ensuring our policies are both principled and pragmatic. In this role, you'll lead a team responsible for developing Community Guidelines, recommendations policies, and the policy frameworks that shape user experiences across Discord's consumer products. You'll partner with Trust & Safety Operations, Engineering, Legal, Product, and cross-functional teams to ensure policies can be enforced consistently and effectively. And because Discord operates under rapidly evolving regulations globally, you'll need to translate complex regulatory requirements into policies that actually work for our platform and our users. This role reports to the Senior Director of Product Policy and is based in San Francisco or available remotely within the United States. What you'll be doing Lead Policy Development: Own the creation, iteration, and maintenance of Discord's core safety policies, including Community Guidelines and recommendations policies. Develop policy frameworks that balance user safety, freedom of expression, and operational feasibility while reflecting Discord's unique identity as a communications platform purpose-built for people who play games with their friends. Leverage ML & AI for Policy Innovation: Use LLMs and other AI technologies to develop, test, and iterate on policy language, enforcement criteria, and operational workflows. Build scalable approaches to policy development that combine human expertise with machine intelligence. Experiment with novel approaches to policy creation. Build and Lead a High-Performing Team: Manage, mentor, and grow a team of policy experts who are passionate about user safety and platform integrity. Foster a culture of rigorous thinking, creative problem-solving, and continuous learning. Develop future leaders who can navigate complex policy challenges with both empathy and analytical precision. Bridge Policy and Operations: Partner with Trust & Safety teams to ensure policies can be enforced consistently at scale. Co-create enforcement guidance, standard operating procedures, and training materials. Build feedback loops that help policy evolve based on operational reality and emerging harms. Navigate the Regulatory Landscape: Translate requirements from global regulations (DSA, Online Safety Act, platform-specific legislation) into actionable policy frameworks. Work with Legal and Platform Compliance teams to ensure Discord's policies meet regulatory obligations while preserving user experience. Anticipate regulatory trends and proactively position Discord's policy approach for future requirements. Support Product Teams: Advise product teams on safety risks and policy implications for new features and experiences. Develop frameworks for responsible product development that help teams move quickly while building safety in from the start. Provide clear guidance on policy boundaries and escalation paths for edge cases. Drive Thought Leadership: Represent Discord's policy approach externally through industry forums, academic partnerships, press, and civil society engagement. Contribute to advancing industry best practices in content moderation and platform governance. Build Discord's reputation as a leader in thoughtful, evidence-based policy development. What you should have 10+ years of experience in trust & safety policy development, content moderation, or platform governance at a global technology company, with demonstrated progression to leadership roles Team management experience: 3+ years leading policy teams of 5+ people, with proven ability to hire, develop, and retain top talent in a fast-paced environment Regulatory expertise: Direct experience developing policies in response to platform regulations (DSA, UK Online Safety Act, Take it Down Act, or similar frameworks). Deep understanding of how regulatory requirements translate into operational reality. ML for content moderation: Hands-on experience using machine learning systems for content moderation, policy enforcement, or risk assessment. Understanding of how ML models work, their limitations, and how to evaluate their performance in safety contexts. LLM fluency: Demonstrated ability to use LLMs and generative AI tools to enhance policy development workflows. Experience could include using LLMs for policy drafting, scenario generation, development of enforcement criteria, creation of training materials, or workflow optimization. Cross-functional partnership: Track record of working effectively with diverse stakeholders, including Legal, Engineering, Product, Operations, and Executive teams. Ability to translate between policy principles and technical requirements. Analytical rigor: Strong ability to use data, research, and evidence to inform policy decisions. Experience with A/B testing, pilot programs, or other methods for evaluating policy effectiveness. Exceptional communication: Ability to explain complex policy concepts clearly to diverse audiences, from front-line moderators to C-suite executives. Experience writing policies, guidance documents, and user-facing communications. This position is US-based and can be remote but if you live in the Bay Area, you’re welcome to work from our beautiful SF office. The US base salary range for this full-time position is $280,000 to $315,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Build and scale Discord's security GRC program, including policy development, certification readiness, and control frameworks. | Over 8 years of experience in security compliance or GRC, with proven ability to lead compliance programs and familiarity with frameworks like SOC 2 and ISO 27001. | Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Discord's Legal team is looking for a Senior Security GRC Manager to help build and scale our security compliance program. This role will own our Security Compliance function within GRC, driving certification readiness, policy development, and control documentation and review that keep pace with Discord's growth. You'll work closely with Security, Engineering, IT, and Legal to build systems that make compliance efficient and sustainable—not a box-checking exercise. This role reports to Discord's Senior Director, Product Law. What you'll be doing: Build and mature Discord's GRC program, including selecting and implementing tooling, defining workflows, and establishing scalable processes for ongoing compliance Develop and maintain security policies and standards that meet certification requirements while being practical for engineering teams to implement Plan and lead audit and certification engagements (SOC 2, ISO 27001/27701/42001) or other frameworks (as business needs evolve) Design and implement control frameworks with automated testing and evidence collection—building systems that check compliance by default rather than requiring manual effort Own Discord's security risk register, balancing external and internal inputs, and create frameworks for consistent risk scoring and acceptance decisions Conduct oversight activities (monitoring, testing, internal audits) and manage reporting of compliance risks to senior leadership and steering committees Partner cross-functionally to align security frameworks with broader company risk management approaches What you should have: 8+ years of experience in security compliance, GRC, or related fields, with demonstrated experience building compliance programs (not just maintaining them) Deep familiarity with common compliance frameworks (SOC 2, ISO 27001, NIST 800-53) and experience leading organizations through certification processes Experience selecting, implementing, and operationalizing GRC tooling Strong policy drafting skills with the ability to translate complex requirements into clear, actionable standards Ability to understand how engineering teams work and how to design controls that integrate into their workflows Ability to work cross-functionally and influence without authority; comfort operating in a fast-paced environment with competing priorities A "GRC by default" mindset—you think about how to automate and systematize compliance rather than relying on manual processes Bonus Points: Experience with AI safety frameworks or emerging AI compliance requirements (ISO 42001) FedRAMP experience or familiarity with government compliance requirements Background in consumer technology companies Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. For this role, the Hiring Manager would like folks to be in the San Francisco office 2-3 days a week. The US base salary range for this full-time position is $180,000 to $202,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Assist in sourcing and recruiting engineering and product talent, develop relationships with candidates, and improve recruiting processes. | Experience in sourcing for engineering and product roles, strong communication skills, familiarity with applicant tracking systems, and a track record of hiring passive candidates. | Discord is used by over 200 million people every month for many different reasons, but there's one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Working at Discord is like working with an exciting and motivated family. Finding the right people to add to our unique mix is a difficult endeavor, so we're looking for a Senior Technical Recruiter to join our recruiting team and help us maintain a smooth and positive experience for remarkable candidates. What you'll be doing • Help execute against our hiring goals, partnering with infrastructure and product engineering departments. • Serve as a company brand ambassador as the first point of contact for many candidates. • Understand how business goals impact the full hiring landscape and anticipate how organizational changes may impact hiring needs. • Develop strong relationships with hiring managers to understand their needs and help them meet their hiring goals. • Recruit top talent through sourcing on multiple channels, reviewing incoming applicants, sourcing candidates, and maintaining a successful offer acceptance rate. • Innovate on ways to attract and source world class engineers. • Identify process improvement areas and solutions, share and encourage best practices with the rest of the Recruiting, Recruiting Operations, and People teams to ensure every candidate has a positive experience. • Develop a deep relationship with candidates by understanding their goals, values, and interests to match them to the right openings and strengthen the offer process. • Assist on roles outside of Engineering and Product if open headcount volume warrants additional help. What you should have • A commitment to and track record of delivering high touch, world class service candidates and employees • Adaptability and openness to learning and incorporating new recruiting strategies, tactics, and processes • 4+ years of experience sourcing for Engineering and Product roles • Proven track record sourcing and hiring passive candidates • Strong calendar management skills and attention to detail • Experience with Greenhouse, Gem, Seekout, other forms of applicant tracking systems, CRMs, or search tools • Confident, coachable and enthusiastic team player who thrives in a fast-moving environment • A sense of urgency in juggling multiple priorities • Excellent written and verbal communication skills • Comfortable interfacing with all types of people This position is temporary, US-based, and can be remote, but if you live in the Bay Area, you're welcome to work from our beautiful SF office. The US base salary range for this temporary full-time position is $160,000 to $175,000 + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord's collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Assist in sourcing, recruiting, and hiring engineering and product talent, develop relationships with candidates, and improve recruiting processes. | 4+ years of experience sourcing for engineering and product roles, experience with applicant tracking systems, and strong communication skills. | Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Working at Discord is like working with an exciting and motivated family. Finding the right people to add to our unique mix is a difficult endeavor, so we're looking for a Senior Technical Recruiter to join our recruiting team and help us maintain a smooth and positive experience for remarkable candidates. What you'll be doing Help execute against our hiring goals, partnering with infrastructure and product engineering departments. Serve as a company brand ambassador as the first point of contact for many candidates. Understand how business goals impact the full hiring landscape and anticipate how organizational changes may impact hiring needs. Develop strong relationships with hiring managers to understand their needs and help them meet their hiring goals. Recruit top talent through sourcing on multiple channels, reviewing incoming applicants, sourcing candidates, and maintaining a successful offer acceptance rate. Innovate on ways to attract and source world class engineers. Identify process improvement areas and solutions, share and encourage best practices with the rest of the Recruiting, Recruiting Operations, and People teams to ensure every candidate has a positive experience. Develop a deep relationship with candidates by understanding their goals, values, and interests to match them to the right openings and strengthen the offer process. Assist on roles outside of Engineering and Product if open headcount volume warrants additional help. What you should have A commitment to and track record of delivering high touch, world class service candidates and employees Adaptability and openness to learning and incorporating new recruiting strategies, tactics, and processes 4+ years of experience sourcing for Engineering and Product roles Proven track record sourcing and hiring passive candidates Strong calendar management skills and attention to detail Experience with Greenhouse, Gem, Seekout, other forms of applicant tracking systems, CRMs, or search tools Confident, coachable and enthusiastic team player who thrives in a fast-moving environment A sense of urgency in juggling multiple priorities Excellent written and verbal communication skills Comfortable interfacing with all types of people This position is temporary, US-based, and can be remote, but if you live in the Bay Area, you’re welcome to work from our beautiful SF office. The US base salary range for this temporary full-time position is $160,000 to $175,000 + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Design and lead business review processes, develop executive dashboards, and craft compelling business narratives for senior leadership. | Over 8 years of experience in FP&A, strategy, or program management, with proven ability to support executive decision-making and lead strategic reviews. | Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. We're seeking a Finance Manager for Business Operations to own and elevate Discord's most critical business rhythms, ensuring senior leadership has the insights they need to make strategic decisions with confidence. You'll be the designer and driver of these rhythms, such as Weekly and Quarterly Business Reviews. This role is for a high-impact individual contributor who is passionate about storytelling, energized by cross-functional collaboration, and naturally driven to build processes that are efficient, well-organized, and consistently executed. You'll work directly with executives across the company to surface what matters most and drive accountability through clear, compelling business narratives. Reporting to the Senior Director of Finance, you'll be the connective tissue between Finance and senior leadership, transforming data into stories that shape Discord's strategic direction. What you'll be doing • Own WBR and QBR End-to-End: Design, lead, and continuously improve Discord's weekly and quarterly business review processes. Set the agenda, coordinate across teams, ensure timely execution, and deliver executive-ready materials. • Build Executive Dashboards: Design and maintain interactive dashboards that connect metrics to strategic objectives, attribute performance drivers, and enable data-driven decision making across the business. • Tell the Business Story: Transform financial and operational data into clear, compelling narratives that connect performance to strategy. Present insights that enable executives to understand trends, identify risks, and make informed decisions. • Build Scalable Processes: Establish frameworks, templates, and operating rhythms that make business reviews efficient, consistent, and actionable as Discord continues to scale. • Prepare Executive Materials: Develop high-quality presentations, dashboards, and analyses for C-suite consumption. Synthesize complex information into clear recommendations and action items. • Enable Real-Time Decision Making: Create mechanisms for tracking business performance between reviews, ensuring leadership has visibility into key metrics and can respond quickly to emerging issues. • Foster Accountability: Drive follow-through on action items and commitments made during business reviews. Track progress and ensure cross-functional teams deliver on their objectives. • Lead Planning Integration: Connect business review insights to quarterly and annual planning processes, ensuring plans reflect current business realities and strategic priorities. What you should have • 8+ years in FP&A, strategy consulting, chief of staff, or program management roles with experience supporting executive leadership and hands-on work with data • Proven track record running executive-level business reviews, operating rhythms, or strategic planning processes • Exceptional storytelling and communication skills with experience presenting to C-suite audiences • Strong executive presence and ability to influence senior leaders across the organization • Demonstrated success building and improving processes that drive efficiency and accountability • Advanced analytical capabilities and financial acumen; ability to distill complex data into actionable insights • Expert-level proficiency in presentation tools (Google Slides/PowerPoint) and Excel/Google Sheets • Highly organized with meticulous attention to detail and ability to manage multiple priorities simultaneously • Self-starter mentality with bias for action and ownership • Passion for cross-functional collaboration and building relationships at all organizational levels Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. The US base salary range for this full-time position is $192,000 to $216,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! 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