DIRECTV

Design and develop end-to-end software solutions, lead modernization efforts, govern application design, and mentor junior engineers. | 5-7+ years in agile software delivery with expertise in databases, cloud platforms, DevOps, CI/CD, and identity management. | The DIRECTV IT team builds experiences that efficiently offer our products to prospects, delight our customers, and create a connected omnichannel experience. Within this, the Existing Customer Lifecycle value stream builds experiences that enable customers to get the most from their DIRECTV service and empowers our front-line team members who help them with intelligent technology. Our scope includes customer-facing self-service capabilities on DIRECTV.com, our IVR (interactive voice response), and applications for our field technicians and customer care phone agents. DIRECTV is seeking a Principal, IT Software Engineer 2, to design and develop end-to end solutions for our customer profile operational data store and staging environment, managing dependencies and cross-team impacts. This role is responsible for planning short term (sprint-to-sprint) and long-term (multiple PI) initiatives and organizing work and designs to meet the long-term target. This lead must be able to think both tactically to execute quickly and efficiently, and strategically to develop target-state solution blueprints that bring in modern technologies and delivery approaches. Here’s what you’ll do: Guide development and modernization of critical customer information operational data stores. Lead development of data pathways between internal and external systems, especially with integration to identity and access management services. Govern all aspects of the application design including providing input on application architecture, modern technologies and development techniques, and patterns to create sustainable technology. Ensure security and compliance for the data and services stored and passed by these systems. Lead the development of new technologies based on best practices and a coaching mindset for more junior team members. Govern vendor teams to develop our desired technical vision, minimizing technical debt and ensuring productive, predictable output from our partners. Serve as the domain technical expert, representing system capabilities to business and technology teams alike, understanding desired business outcomes, and guiding the solution to the most effective implementation, while being comfortable communicating progress, roadblocks, and opportunities to all levels in the organization. Participate in cross-functional teams to define and hone technical best-practices; evangelize these and support change across teams where needed. Participate in defining and developing DevOPS best practices, including Production Support and deployment process, and additionally help troubleshoot critical production issues. A strong communicator, able to effectively synthesize key points of a topic and turn them into a persuasive conversation, presentation, or email. Here’s what you’ll need to be successful: Bachelor’s degree in a technical field or equivalent experience preferred. 5 – 7 years required, 7+ years desired software delivery experience in an agile environment with proven experience in developing enterprise, web, and / or mobile applications. Experience delivering applications at scale through agile frameworks such as SAFe. Strong experience developing and interfacing with database technologies is required (Oracle, MongoDB preferred). Strong DevOps foundation, including fluency with CI/CD, quality/security/performance automation is required. Expertise in cloud technologies and platforms, including Azure and AWS, knowledge of data networking is required. Hands-on experience with Oracle database performance improvement and optimization is a plus. Experience with Relational, document databases and PL/SQL required. Experience developing for OAuth and integrating IAM platforms is preferred. ForgeRock/Ping Identity preferred. Experience in Web Component Development for J2EE Platform and Java 2 Platform preferred. Experience working with REST and SOAP based web-services preferred. Experience with Postman, SOAPUI, Mockito preferred. Excellent organization and planning skills with ability to multi-task. Self-directed, results-oriented individual who can independently handle and thrive with multiple priorities. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This role requires, but is not limited to, 5% travel. This is a remote position that can be located anywhere in the United States, with the exception of Alaska. #LI-Remote A career with DIRECTV comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $147,830 - $268,307 Low (N1): $147,830 - $221,645 Mid (N2): $155,610 - $233,310 High (N3): $171,171 - $256,641 Top (N4): $178,952 - $268,307 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTV Compliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process

Support project management tasks and execute predefined project assignments within Customer Care operations. | 1-3 years of developing project management experience with knowledge of Customer Care operations and proficiency in Microsoft Office and AI tools. | The Specialist, Customer Care Operations Project Management is a developing project management professional supporting Customer Care/Call Center initiatives with increasing independence. This individual executes predetermined project assignments by applying standard procedures to address tasks related to execution and delivery. The Specialist works on projects to analyze situations, identify risks, and help obtain solutions, while building stable internal working relationships across the Loyalty, Care, and Sales Centers. Success in this role is driven primarily by the individual's growing skill set and functional expertise, as the Specialist applies project management fundamentals to manage smaller project components within the broader Customer Care operations environment. Day-to-Day Responsibilities • Supports project management tasks for both internal and external partner Customer Care operations. • Applies basic project management skills, tools, and techniques for scope, quality, schedule, and resource management. • Uses approved AI and digital productivity tools, as appropriate, to support documentation, communication, testing activities, and process improvement to improve routine workflows, reduce manual effort, and increase team efficiency. • Reviews and validates AI-generated information for accuracy, completeness, and appropriate business context before using or sharing it. • Executes predefined test cases and scripts for front-end system testing tied to project assignments, following established testing procedures and checklists. • Documents test results, identifies discrepancies, and escalates potential issues for review. • Navigates front-end interfaces, simulates user workflows, and provides structured feedback on system behavior in support of project deliverables. • Assists with project monitoring and stakeholder communication. • Coordinates routine project activities with limited supervision. • Develops and applies a working knowledge of front-end and operational systems used within the Loyalty, Care, and Sales Centers to support routine project tasks. • Navigates and uses internal platforms and applications to support project tracking, communication, and documentation. • Develops and applies a working knowledge of center-specific policies, procedures, and operational processes to ensure project tasks and deliverables align with established center guidelines. • Seeks clarification from supervisors or subject matter experts when policy interpretation is required. • Proactively seeks to expand system proficiency and center operations knowledge as part of ongoing skill development. Qualifications • 1 – 3 years of relevant project management experience (developing professional level). • Working knowledge of project management principles and tools. • Knowledge of Customer Care operations preferred, including familiarity with front-end and operational systems used within Loyalty, Care, and Sales Centers. • Basic proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint, with the ability to create and maintain professional communications, documents, spreadsheets, and presentations. • Practical experience using generative AI, Ask Howard or Microsoft Copilot to support business research, data analysis, communications, presentations, or workflow improvement. • Ability to manage multiple tasks simultaneously and communicate effectively with stakeholders. • Ability to build stable internal working relationships across teams. • Comfortable working with moderate complexity assignments under some guidance, applying knowledge to solve simple or standard problems. • Capable of handling assignments that span across teams while remaining primarily an individual contributor. • Growing ability to navigate systems, execute testing procedures, and interpret operational policies with increasing independence. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the United States, with the exception of Alaska. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $62,643 - $113,747 Low (N1): $62,643 - 93,965 Mid (N2): $65,940 - 98,910 High (N3): $72,534 - 108,801 Top (N4): $75,831 - 113,747 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTV Compliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process

Lead strategic full-cycle recruitment for executive and specialized roles, partnering with leadership and HR functions to deliver high-touch hiring experiences. | 5-7+ years progressive recruiting experience including leadership-level searches, strong consultative and negotiation skills, and ability to operate independently. | The Sr. Partner, Talent Acquisition role is a strategic talent acquisition leader responsible for driving full-cycle recruitment from initial position creation and sourcing through offer negotiation and close. This role owns complex, up to executive-level and specialized searches across the enterprise, acting as a trusted advisor to hiring managers and senior leadership while partnering closely with HR Business Partners, Compensation, Legal, and leadership to deliver a seamless, equitable, and high-touch hiring experience. Success in this role requires deep consultative skill, sound judgment in high-stakes compensation conversations, and the ability to represent the DIRECTV employer brand at every touchpoint. Key Responsibilities Full-Cycle Recruitment & Search Strategy • Own the entire recruiting lifecycle end-to-end — intake, sourcing, pipeline development, screening, interview coordination, offer construction, negotiation, and close — for executive, leadership, and highly specialized roles. • Lead intake and calibration sessions with hiring managers to define role scope, must-have competencies, market realities, and search strategy before sourcing begins. • Proactively source passive candidates through a diverse mix of channels, including job boards (LinkedIn Recruiter, industry-specific boards), Boolean and X-ray search techniques, established professional networks, alumni and industry associations, employee referrals, social media, and direct outreach/cold recruiting. • Cultivate and maintain a personal network of industry contacts, subject matter experts, and past candidates to cultivate an "always-on" talent bench. • Continuously nurture talent pipelines through proactive sourcing, market mapping, competitive intelligence, professional networking, and external agency/search firm partnerships where appropriate. • Manage requisition workflow, job posting strategy, and candidate flow within Workday ATS/HRIS, ensuring accurate data, reporting, and pipeline visibility. • Design and execute structured interview and assessment processes that ensure consistency, reduce bias, and support sound hiring decisions. • Monitor and report weekly on requisition volumes and activity, pipeline health, time-to-fill, source effectiveness, and other critical metrics; adjust strategy proactively based on data. Hiring Manager & Candidate Communication • Serve as the primary strategic advisor and point of contact for hiring managers throughout the search, providing regular pipeline updates, market insights, and coaching on interview and selection best practices. • Facilitate structured debriefs and decision-making conversations to drive timely, well-reasoned outcomes. • Maintain transparent, timely, and high-touch communication with candidates at every stage, ensuring a consistent and positive experience regardless of outcome. • Engage and nurture passive candidates over extended timelines through relationship-based, consultative outreach — building trust well before a role is ready to be filled. • Manage sensitive or difficult conversations with poise — including declined offers, competing-offer situations, internal mobility conflicts, and rejection feedback — while protecting the company's brand and reputation. • Act as a credible brand ambassador, articulating company mission, culture, and value proposition persuasively to passive and active candidates, including senior executives. Cross-Functional HR Partnership • Serve as a recognized leader within the Talent Acquisition team by modeling best practices, elevating peer performance, sharing expertise, and helping drive team priorities and positive outcomes without direct people-management responsibility. • Partner closely with Compensation to structure competitive offers with a total compensation philosophy. • Work with leadership on immigration/visa considerations. • Coordinate with onboarding, operations, and background/reference check leads to ensure a smooth transition from offer acceptance to day one. Complex Offer Management • Lead compensation strategy discussions with hiring managers balancing internal equity, market data, budget considerations, and business urgency. • Construct and present competitive, defensible offer packages, including negotiating base salary, sign-on bonuses, equity grants, relocation packages, and counteroffer/retention scenarios. • Advise hiring managers and business leadership on compensation trade-offs, risk, and market positioning, providing data-backed recommendations rather than simply executing decisions. • Skillfully manage multi-stakeholder negotiations where candidate expectations, internal constraints, and business needs must be reconciled quickly and diplomatically. • Ensure all offers comply with pay equity guidelines, internal approval workflows, and regulatory requirements. Qualifications Required • 5 – 7+ years of progressive experience in full-cycle recruiting, executive search, or talent acquisition, including direct ownership of leadership-level and specialized searches. • Demonstrated success sourcing and closing passive candidates using job boards, Boolean search, professional networking platforms, industry associations, and referral networks. • Demonstrated experience leading and closing complex compensation negotiations, including multifaceted bonus structures. • Proven ability to build trusted, consultative relationships with senior hiring managers and executives, influencing decisions without direct authority. • Exceptional written and verbal communication skills, with the ability to tailor messaging for candidates, hiring managers, HR peers, and senior leadership. • Strong project and stakeholder management skills, with the ability to run multiple concurrent searches under competing deadlines. • Experience partnering cross-functionally on hiring strategy and offer execution. • Sound judgment and discretion when handling confidential, sensitive, or high-visibility searches. • Ability to operate independently, exercising strategic thinking balanced with disciplined execution. Preferred • Advanced proficiency with ATS and HRIS platforms; Workday experience strongly preferred. • Hands-on experience with talent marketing channels — from programmatic job distribution and SEO/SEM to paid social and career site optimization — to drive candidate awareness and inbound pipeline. • Established professional network and industry presence (e.g., active LinkedIn network, participation in industry groups/associations) that supports ongoing passive candidate engagement. • Experience recruiting within media, entertainment, telecommunications, or technology industries. • Familiarity with executive compensation structures. • Experience mentoring within a broader TA team structure. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the United States, with the exception of Alaska. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $134,363 - $244,036 Low (N1): $134,363 - $201,595 Mid (N2): $141,435 - $212,205 High (N3): $155,579 - $233,426 Top (N4): $162,650 - $244,036 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTV Compliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process